Beauty & Truth Trial Review
Anti-Aging Creams,  Skin Care Tips

Free Trials for Skin Creams SCAM – Phone Numbers and How to Cancel!

free trial wrinkle creams

Free trials for skin creams SCAMS are running rampant online, especially on Facebook!  

The ads for free trials for Shark Tank creams, Dr. Oz wrinkle creams, Oprah Winfrey, and other celebrity creams – they’re all bogus and only give you 12-14 days to try before billing and are impossible to cancel.

Their deceptive ads lure you in to accepting free trials for skin creams, and now you’re being billed each and every month for a cream that’s nothing short of an average moisturizer with subpar ingredients.

Free Trials For Skin Creams – Did you Accept an Offer?

Do you Feel That You Were SCAMMED? Here’s Help!

If you’re trying to find a phone number to call and cancel to stop the monthly billing, scroll down to see my list of phone numbers.

I’ve compiled this list over the last four years and have over 500 names and numbers!

Please be advised, I am NOT the one charging you, and I’m NOT the person to email to cancel your order (don’t shoot the messenger please!)  If the number is not on my list, CALL YOUR BANK and ask for the number.

My Interviews with CBS

I was interviewed by Cristin Severance with CBS 11 in Dallas, Texas about Free Trials for Skin Creams (watch it here).  Cristin is a Consumer Justice Investigator and has won 7 Emmy Awards!

I was also interview by Bettie Cross of with CBS Austin, TX about Free Trials for Skin Creams (watch it here or click the video below).free trial scams

Free Trials for Skin Creams – Take These Steps To Cancel & Stop the Billing

  1. If the number you’re looking for is not on my list, it means I don’t have it – CALL YOUR BANK FOR THE NUMBER.
  2. Tell your bank to look for the company who billed you the $4.95 S&H fees and any subsequent fees for the creams – it will usually be listed as a different company name than the cream (they do this purposefully to throw you off).
  3. At this point you have two options 1)file an immediate fraud dispute with your bank or credit card company, or 2)try to reach the cream company to cancel the subscription yourself. Sometimes the banks will not cooperate unless you’ve at least “tried” to reach them, sometimes they’ll do a three way call with you.
  4. Get the number and call the cream company and request that they cancel your subscription immediately.
  5. DO NOT give them your credit card number to search for your order – only give them your email or address to search.
  6. BE TOUGH – Do not take no for an answer, and don’t let them talk you into any discounts, or extending your free trial. If you get the runaround, ask to speak to a supervisor.
  7. Ask for a confirmation email of your cancellation, so this way you’ll have proof to show your bank if they continue to charge you.
  8. You can try to ask for a refund, but if you’re past the 14 day free trial period, unfortunately they usually don’t give refunds. They may offer to give you a 30% or a 50% refund if you mail the cream back to them. 
  9. If they are not cooperative (which they generally aren’t), threaten to report them to the BBB and your state’s attorney general’s office if they do not comply. Reporting them regardless of the outcome is a good idea, we need to fight back.
  10. You may also try disputing the charges altogether with your credit card company, but some are more helpful than others.

If you have numbers that I’m missing, please share by leaving a review or comment down at the very bottom (please don’t send it by email) with the name of the cream and the phone number.

I’d love to growth this phone number list to help others who have been scammed!

For more info, please read: Beware of Free Trials for Anti-aging Products – an Investigative Report

Share This Post to Facebook

I do appreciate your emails, but rather than send me an email, share this blog post to Facebook instead (copy and paste the URL) and warn your friends, family and neighbors.

Raising awareness seems to be our only line of defense against these Free Trials for Skin Creams SCAMS!

Would you also please take a moment to like my Facebook Page?

Cancellation Numbers by Company (Listed Alphabetically)

TURN YOUR PHONE TO LANDSCAPE IF YOU CAN’T SEE THE NUMBERS

A
Abella Mayfair 250-483-7496
Absolut Derma
Absolute Derma 844-455-5510
Absolute Rejuven
Acionna 844-395-3656
Active Dermacell 877-864-6891
Active Face Cream
Active Firming 855-351-0600
Active Luminous
Active Plus Creams
Active Serum
Adaptive Eye Complex 877-418-3084
Adelina Skin Cream and Eye Serum 888-727-0471, 833-417-3971
Age Rewind Snake Venom and Peptide Cream
Ageless Skin and Ultimate Perfect Skin 800-890-3906, 844-902-1532

877-752-6916

AgeRenew Skin Care 866-361-4263
Aimee Skin Care Cream 800-206-1656

800-046-9691

AJS SKIN REFRESH PRO 888-608-5426
Alicia
Alure Skin Cream 931-823-8608
Allure Anti Aging Serum and Eye 888-736-3712, 888-736-4835
Allure RX
Alucia 888-892-1484
All Skin
Allegro 877-521-2833
ALESSE AGELESS EYE SERUM 888-985-3526
Alleure 800-637-9173
Allu
Allumiere  888-642-5524
Allura Anti Aging Serum 888-736-3712
Alluracell Skin Restore 800-453-7383
AlluraDerm Anti-aging Cream 877-239-1206
Allure Age-Defying Moisturizer 888-985-5327
Allure Eye Serum 888-707-8642
Althenoskin 887-882-1820, 887-882-1820
Aluris Anti-Aging Cream
Alvena Skin Beauty 855-583-0220
Amabella Allure  888-312-9445
Ama Bella Eye Cream 888-312-5212, 888-727-1575
Amore Skin Brightening Face Cream 866-981-5685
AntiAgeDerma (aka Glamour Gold) 844-883-6640
Antiagen Ageless Facial Creme 855-644-6832
Apex Vitality Cream 855-867-7837
Aqua Refine Serum  877-338-2634
AquavoAquaVo 888-736-3712, 855-863-3270
Astrea
Atheno 877-882-1820
Auralei 855-256-2876
Auralux Stem Cell Activ
Aurora Bella 855- 215-0879
Aurora Mineral 800-719-9459
Avalure Face Cream 888-772-9017, 800-719-9459 877-503-3708
Avalure Eye Serum 888 775 9063
Avecreme
Avila Ageless Serum & Firming Cream 877-948-7683
Aviqua 888-853-7721
Avonlea 888-532-7989
B
Beau Derma (aka SKI*skinstimulate) 888-391-0458
Beaute Wrinkle Reducer  844-388-3475
Beautelift Age Defying Eye Cream 877-271-5946
Beautelift Anti-aging Serum 877-264-2851
Beautifiskin
Beauty & Truth Erase Repair HA 866-710-5109
Beauty Eye Repair Cream 800-692-4303
Beauty Health Skin 855-656-8932
Beauty Wrinkle Reducer 866-506-2167

855-511-1244

800-803-0732

Bella Beauty
Bella Gold Serum 877-321-6151
Bella Essence Aging Eye Cream 888-676-1181
Bella Restor 888-742-8123
Bella Serata 877-594-2394
Bellaire Skin 855-594-3351
Bellalabs & LaCreme 877-767-9942
Bellalabs + Dermaperfect
Bellaplex aka Hydroxotone 201-942-3490
Bella Radiant 888-528-4117
Bella Rose RX  855-656-8932
Bella Strada
Belle Epoque
Bellesse 877-634-9807
Bio Diamond Anti-Aging Cream + Bio Glaciere Eye Serum 888-572-5877
Bio Finite + Crème Der Mar 855-864-3158
Bio Geniste Wrinkle Reducer 888-965-3999
Bio Glaciere Eye Serum
BioDermRX Age Defy 866-975-4606
Biolift Skin Care 888-308-4745
Bio Repair 800-468-1019
Bisou (Pacific Youth Skin) 800-373-8717
Blossom Youth Cream 800-670-0292
Bonte Advanced Wrinkle Cream 800-262-7489
Borealis Anti Aging Face Cream 877-618-8102

800-719-9459

Brightening Face Cream, Brightening Eye Cream
Brilliant Eyes 800-135-7930
Brio Day and Night Serum  [email protected]
C
Calypso Cream  800-928-2374, 800-958-5410

800-835-8621

Capo Skin Cream (Glamour Gold, Skin DRMA) 844-232-4485, 844-615-1604
Celleral Intensive Anti-Aging Serum
Cellogica aka EHL Inc 661-208-3477
Cellology
Cellumis 877-590-1801
Chan/Zuckerberg Face Cream 844-608-9649
Cherished Elegance 844-668-8779.
Choice Renewing Eye Cream or Serum  877-748-6652
Christy Brinkley Authentic Skincare 800-548-1736
Ciello 844-368-6490

844-229-4450

Clair Skin Care 877-743-1783
Clarion Face Cream 877-657-9712
Clariderm Cream & Clariskin Serum  844-244-0714
Coal Cosmetic Moisturizer, Coal Eye Serum 800-958-5410
Collagen Restore 800-611-8135
Complete Derma  844-902-1553
Complexion MD Anti-Wrinkle Cream 855-510-2027
Coralie Skin Care
Core Skincare Essential / Core Skin Cream 866-845-0115
Cosmedique 855-315-7475, 954-933-4515
Crème La Miracle Snake Venom Peptide (aka Magic Skin Firm) 877-278-2984

888-345-7556

CS Cream
Cuskin  [email protected]
D
Daily Revive Anti-Wrinkle Serum 855-480-5052
Dazzling Nutra LLC 800-342-9953
Decollage Institute Creams 844-214-7226
Define AD Wrinkle 844-305-9777
Delightful Eye Cream aka Vibrante 877-369-0258
Delightful Skin + NuvieSkin or Pure Skin
Deluxe Eye Therapy 855-878-6272
Derm Exclusive (aka Breakthrough in Beauty) 310-883-9000
Derm Naturale 844-899-4914
Derm Skin 877-464-6816
Dermaclara
Derma Geo & Derma Gieo Face Serum 888-960-3123
Derma Juvenate 888-447-6613
Derma ProMedics Advanced Anti-Aging Skin Care 855-412-1064
Derma Vibrance 800-986-6914
DermaBright + Lavish Skin Care 877-379-0392
DermaC 44 203 129 0772
DermaCare Ageless Moisturizer 866-968-2247
DermaEssence 844-463-0418
Derma Divine 877-376-1067
DermaFi Anti-Aging Skin Cream 877-743-1783
DermaFixa Collagen Serum 888-535-4536
DermaFolia  844-359-9242
Dermafy Age Defense
Dermagen (aka RahlfWeb Inc) 855-407-6623
Dermagenetix
Derma Gieo Face Serum  888-960-3123
Dermalife Snake Venom Peptide Cream
Dermallo Wrinkle Reduction and Prevention 855-860-1027
Dermallure  866-297-9775
Dermalumious Eye Serum 877-202-6409
DermaLuxe Snake Venom Peptide Cream 844-410-7595
DermaNova Pro Skin 888-221-2554
DermaNu 800-470-6810
Dermaperfect 800-976-2319
Dermapure Advanced Moist. Complex
Dermaserre Skin Cream 844-244-0714
DermaSet Anti-Aging Cream 855-936-8700
Dermasilk
Dermasoft Wrinkle Repair Cream 888-454-9750
Dermatone 866-978-9376
DermaVie Hydrafirm Anti-Aging Cream 877-214-6378
Dermavita
Dermavitalift 844-289-2398
Dermessence Skin Cream 888-440-8968
Dermology 818-303-9260
Desire Brilliance  866-413-3810
Dewy Facse 844-524-2438
Divine Ageless
Divine Derma Plant Super Stem Cell Cream
Divine Youth Ageless Moisturizer 800-359-3716
DR Cream 877-938-3286
Dr. Denise Skin Science
Dream Serum 855-778-3026, 844-616-4504
Dr. Oz’s Perfect Age Miracle Cream
Dr. Oz Skin Care Free Trial Creams
DuaDerma 844-699-3240
E
Ecomaxx Eye Serum and Skin Cream 800-793-8967

800-796-0470

Elements Skin Care
Encante (aka Encante Beauty Solutions) 877-494-1613

855-523-7233

ENVIE SKIN – ENVIE ANTI WRINKLE CREAM 888 985 3495
Equinox Anti Aging Creams + RVTL 877-316-6838
Essence of Argan & Hydroxatone 888-317-3387
Essence PH Eye and Essence PH Skin 866-203-7398, 844-747-9020

844-747-9021

Essencia/Force Revive 844-880-5694, 844-824-4911
Essential Face (aka Essential Skin Ltd)
Eternal 888-986-8510
Eunisse Vitamin C Age Defying Serum 877-498-0215
Euphoria Skin 855-656-8934, 855-200-2545
EV Derma
Eye Calm Beauty 888-982-0511
Eyecare TRZ 888-732-7471
Eye Cream Brilliance 888-982-1533
Eye Essentials 888-612-8019
Eye Noir Advanced Eye Serum
Eye Opulant 877-734-6566
Eye Sensation 888-890-7382
Eyeserumnaturalcomplex 877-741-4898
Eyessetials
EyeVibe Vitamin C Anti-Aging Eye Serum 855-701-9015
Exotique Ageless Eye Serum 866-665-8423, 866-665-8339
Extensive Instantly Ageless Cream 877-671-0327
F
Face Replen  855-246-7221
Facecreamreveal 888-662-9631
Facial Revive +61 2 5317 7058

[email protected]

Final Skin Today (Skin Finesse & Next Skin) 855-303-3110, 855-778-3710
Finesse Face Serum –> PurEternal Anti-aging Cream 855-480-5051

877-498-0215

Firmacare Active Anti-aging Serum
Firm Radiance
Flawless Complexion 877-674-2561
Flawless Youth Skin Care 888-614-9317
G
Galb Skin Cream 855-348-8220
Gavali Advanced Skincare Ageless Face Moisturizer 866-458-0679
GentleSkin Eyerestore (Essence PH Skin) 877-631-3228
Gentle Touch Moisturizer 844-395-3656
Getnextskin 855-269-8287
Gigis Eye Serm 855-511-1189
Ginoni Milan
Glamour Gold 844-243-1297, 844-883-6640
Gleam and Glow 866-218-8576
Glinting Eye Care 888-509-1675
Glow Eternal 1-866-903-7320
H
Halocel Eye Lift Serum 877-750-4095
Hydralie
Hydraclaire
HydraGlow Boost 877-929-6865
Hydra Stem Cell Serum [email protected]
Hydraskin Anti-Aging Serum 844-233-2533
Hydra Youth & Hydra Eye Serum 888-985-3296
HydreSence + InstaLyft 800-818-6564
Hydro Restore Intensive Anti-aging Complex 855-511-1186
Hydrologica 888-980-7740
Hydrolux Beauty 647-361-4622
Hydroplenage
Hydroxacel Eye Effect 844-812-0404
Hydroxatone 201-942-3490
HydroZone Celltech Ageless Recovery Complex 888-249-3647
I
Ideal Vitality 877-509-2655
Idol Lash 818-303-9260
Idro Cream
Idrotherapy 888-449-7005
lfa eye serum 866-391-1823
Illium face cream
Illumagen Anti aging Face Remedy/Illumagen Eye 888-408-7143
Illustra eye serum
Image Revive Anti-Aging Serum 888-959-6173, 855-246-7221
Imagetrialops
Infinite Allure Anti-Aging Moisturizer 877-977-2077
Inherent Beauty Anti-aging Serum 888-239-5985, 877-252-6466
Innate Rejuvenating Serum 877-216-6288
Innate Skincare Cream 888-853-3821
Instalyft (aka HydreSence) 800-818-6564
InstantElixir 888-409-4430
Invigorite Skin Cream +46 2088 8535
J
Jaanu Skin Care 888-444-1007
Jicama Skin Cream
Jivam 888-603-2010 888-610-1835
JivaSkin 888-603-2010
Joanna Gaines Skincare (there are many, many cream names using her name, all scams)
Joven
Jeune Fleur 833-211-5399, 844-814-8531
Juneau Beverly Hills, Juneauskin 866-440-1851, 888-506-6518
Jullen Skin Care 888-687-7397, 888-687-7431
Junivive  800-778-9088
K
Kellie Anti-aging Serum
KHO Truly Lovely Serum & Best Eye Serum 855-494-4440
Kiara Collagen Serum 888-694-2941, 844-256-6242
Krasa skincare (Envisage skin Intl, ChangedMy) 877-352-1574, 855-413-3439

877-352-1574

L
LA Skincare 888-535-4538
LaCreme 855-464-4015
La Joie skin care
L’Amour Anti-Aging Face Cream 855-423-8402
Laurie Skin Care
Lavish Skin Care 877-637-4555
Le’Allure Cream or Serum 866-554-5862, 888-642-5524, 866-503-9797 or 866-534-2691
Le Baleux Skin 888-509-8221
La Mere Timeless anti wrinkle cream youth cream [email protected]

+61-280466480

L’Envi Advanced Wrinkle Repair 800-340-6991
L’ etoile skin cream
Levella (aka Clear Skin, LLC) 888-283-7452
Lifting Eye and Elixer Skin
Lily Fresh
Liva Derma Retinol Face Cream 844-303-4065
L’Mage Advanced Moisture Complex (aka Cardston Mkting) 888-730-1453
Luana Skin
Lucana Wrinkle Solution 888-244-2153
Lucienne Eye Serum 877-771-6781
Lucienne Skin Face Cream 855-208-3259, 855-253-9369,

888-631-7988, 855-278-5807

Lueur Saine 866-968-2247
Lumaglow 866-201-1963, 866-201-2064
Lumanere
Lumare Skin Anti-Aging Serum 855-706-9595, 866-346-1930
Lumary 877-982-7446
Lumidaire 877-565-3016
Luminary Revitalizing Moisturizer (Luxeglow) 877-982-7446, 877-920-0469

877-983-1331

Luminelle + Alleure
Lumineri Eye, Lumineri Skin 844-747-9022, 888-312-9545
Luminis Serum
Lurafy Skin 888-387-5921
Luna 877-671-0074
Lunaluxe  888-878-1061, 877-270-2952, 925-298-6040
Lush Cream 888-583-1093
Lux Allure 855-809-2287

800-635-3545

Lux Complexion
Luxeglow (Luminary) 877-983-1331
Lux Rose RX  855-656-8932
LuxDerma 888-505-0392
Luxurious Skin 866-710-5109
LWA Eye Serum 888-986-8385
Lynda.com
LytDerma Stem Cell Activ Eye Gel
M
Made Pure Skin
Magic Serum 844-553-3374
Magic Skin + Nova Derm 888-596-9229
Metabo Matrix 855-552-3684
Metabo Pure 888-552-3684
Mkiedia Lasting Soft 866-665-8339
msacream 888-614-9837
My Fresh Skin 888-978-4324
My Health Classic 855-984-1494
My True Beauty, Mytruebeauty 855-561-6291
My Wrinkle Secret 888-985-3922
N
Natura Beaute 866-522-1793
NaturaCel Erase Time Natural Anti-Aging Cream 877-216-4440
Natural Ceramides Youth Cream 844-812-0404
Nature Skin Labs (aka PSM.pure sourcell 888) 866-795-7783
Nature’s Cream + Nature’s Eye
Nayve Skin Serum
Neuphoric aka Vitalux Health 877-477-4765 877-450-5368
New Age Skin Care/Neo Hydrate Gold 800-640-3456
New Brilliance Facelift Complex 888-964-1345
New Life Argireline Facial Complex 888-702-8093
New Life Revitalizing Moisturizer  888-702-8093
New Skin 844-296-1584, 855-269-7238
Nexacell 877-252-0180
Next Skin 844-878-2664, 844-266-6914,

877-296-6889, 855-849-0086

Ngoskinformula, Ngoeyeformula 877-290-8678, 877-269-6996
Nouvalift 844-301-7350
Nouveau Eye serum
Nouvebelle 877-348-3844
Nova Care 855-282-2962
Nova Derm 888-603-2010
Nova Derm Eye Cream
Nova Derm Eye Cream
Nova Derm Eye Cream 877-590-1801
Nova Youth 844-629-2870
Novellus Naturals 888-207-1750
Nuavive Derma 800-940-1259
Nu Youth 866-985-4086, 866-985-4081

877-298-1919

NuBeauty 855-511-2188
NuDerma 877-817-5015
Nue Vitality Overnight Rejuvenating Serum 888-983-3164
Nuriva Advanced Anti-aging Serum 844-591-7236, 855-282-2962

844-888-3832

Nutra Pure 866-861-8945
NutraSkin Natural Anti-Aging Cream 800-385-2561
Nuv Skin Cream Lab 877-793-0853
Nuvajen Gold Advanced Anti-Aging Serum 888-986-8474
Nuvalift + Puravol + Dak 877-759-7349
Nuvapelle Ageless Moisturizer 855-772-7556, 877-302-5407
Nuvega Lash  800-918-9094
Nuvie Skin Care 888-978-2310
Nuvitaskin  888-511-1912
O
Obsession Skin Care
Olskincare (also called Peraglow) 866-201-1963
Ombia Derma 800-518-9650
Opal Amethyst 866-534-5277

888-642-5524

Operalux 888-388-7774
Opulenica
Ovena 866-201-1963, 866-201-2064
P
Parisian Glow 844-243-4364
Paths of Beauty
Peraglow 866-201-1963
Perfect Radiance Anti-Wrinkle Serum
Perfect Youth 877-876-7615
Pima Snake Venom Peptide Cream
Pink Diamond 877-352-0242
Plush Cell Active
Premium Brand Snake Venom and Anti-aging Cream 866-973-5517
Premeira Anti-aging Formula 888-676-1656 888-682-0719
Prima Skin Care
Prime Bloom Skin Care 866-201-2064, 866-201-1963
Prime Derma
Pristine Derma Care 877-253-6462
Proactive Repair 888-409-4430
ProDermagenix 877-318-9598
Pronto Skin
Propureskincream (aka Glamour Gold) see #’s for Glamour Gold
ProtectPackage aka Beauty & Truth
Pur Essance 800-858-0792
Puracel
Pure Divine Face Serum  877-348-2112
Pure Eyes & Release Cream (Purely Organics) 855-412-3133
Purest-R Skin Care Anti-aging Serum  888-524-7715
Pure Obsession
Pure Radiance Anti Aging Moisturizer 877-977-2077
Pure Revives
Pure Skin +NuDerma 701-751-4140
Purella
Purely Organic 855-412-3133
PurEternal Anti Aging Cream 855-480-5051
Puria Skin Serum 888-446-2318
Purinova Eye Cream 877-742-9191
Q
QuGenix RX Anti-Aging 877-779-5105
Quill Beauty
R
Radian-C Anti Aging Facial Cream & Radian-C Advanced Eye Serum 855-252-8790
Radiant Allure 877-977-2077
Radiant Beauty
Radiant Essence Plus
Radiant Revive 855-633-0203
Rapid Ageless R wrinkle cream or serum  877-820-9389, 877-938-0716
Reawaken 877-492-3005
Red Web Skin Today 866-289-7210
Regenere Facelift Complex 844-223-6412, 888-918-6106

844-821-5727, 877-240-9369

Regenes Lift
Regenify Advanced Eye Treatment 888-246-1287
RegenX AD Moisturizer 888-966-9137
ReJeuvanesse 877-747-6076
Rejuvalogic 866-888-3922
Rejuvativ 866-809-0015
Rejuva Essence Instant Wrinkle Eraser 800-984-5904
Rejuv-a-derm 855-497-7453
Rejuvelix Advanced Anti-aging
Rejuven8 Eye Cream 877-743-1901
Rejuvena 844-902-1523 888-415-9169
Rejuvenem 844-210-5833
Rejuvicare
Rejuviderm 844-586-1357
Rejuviderma
Renaderm  844-888-3832
Rendevous Serum
Renew Anti-Aging Serum 888-668-8955
Renew Collagen Serum 888-668-8955
Renew Derma 877-498-5939
Renew Hydrofirm 888-668-8955
ReNew Rejuvenating Eye Cream 877-641-8073
Renewed Eye Care Serum 866-763-0382
Renue Derma 855-494-4440
Renue Eye Cream & Renew Skin
Renuskin 844-715-6882
Renuvue + Rejuve
Replennage Cream
Restora 800-797-2209
Restore Age Repair Formula
ResVibrant Anti-Aging Cream 866-488-3939
Retinolla 16-479-339312
Reversaderm Skin Care (aka Prime Bloom) 888-614-9317, 866-201-1963
Revine 877-371-3925; 877-338-2634
Revitalize Skin Serum 888-402-9089

888-403-7786

Revitalizing Moisturizer 866-665-8423, 866-665-8339
Revita Youth Age Defying Skin Cream 888-898-4647
ReViv Anti Aging 888-704-2209
Revival Beauty Cream and Serum
Revive Derma 877-445-5608
Revive Skin Today + Max Skin Care
Revived Youth Cream 800-813-8397

800-836-0752

Revoluxe 44-2031-502351
Revyveskin & RevyveEye 844-revyve1, 844-738-9831
Ross Cream
Royalty Advanced Anti-Aging Serum 877-501-3715
Rozen Cream 855-511-1198
RVTL Anti-Aging Cream 877-880-7726
S
Saine Jeune 877-567-2387
Sam Eye Serum 877-771-6781
Sarex Ageless Face Moisturizer 888-851-6086
Satin Youth Instant Wrinkle Reducer 855-337-5679
Secret Allure  800-474-8947
Secret Youth  800-474-8947
SelectSkin Anti-Wrinkle Face Therapy 877-317-9037
Select Skin Serum 877-317-9037
Serum Derma Essence 844-463-0418
Shining Brilliance (aka Juneaskin) 888-506-6518
SIHU Skincare 844-888-5436
SilqueSkin Facelift Complex 888-864-8747
Simple Anti-Aging 800-687-9721
Skin Amour
Skin Balance, Skin Balance Today 855-807-4891
Skin Brilliance  866-769-0075
Skin Complex RX Skin Restore 888-620-7456
Skin Element S’Nak Peptide Cream 855-835-1482 855-260-1660
Skin Essentials 888-612-0817
Skin Essentials Anti-Aging Formula 866-248-3889
Skin Finesse 855-807-4891, 844-878-2665

855-269-8287

Skin Flow 855-306-5954
Skin Fresh
Skinerum Effortless 888-387-1761
Skin Glow 855-334-5864
Skin Instant Wrinkle Formula 844-965-6186
Skin Noir Advanced Anti-aging Cream/Eye Noir/Vitamin C Noir
Skin Novella
Skin Optics Anti-Wrinkle Skin Cream 888-612-8019
Skin Opulant 877-738-3861
Skin Refresh 888-874-6624
Skin Refresh Pro 888-608-5426
Skin Restore Revitalizing Skin Treatment
Skin Revive Now 888-941-6810
Skin Scientific Revitalizing Moisturizer 844-238-3073
Skin Youth Pro
Skin Youth Remedy 888-609-0285
SKinElement Snak Peptide Cream 855-835-1482
Skinnu
Skinology + Vulexa 877-673-1233
Skinrestore Cream and Eye Treatment 877-280-7811
Skinsys + Activedermacell 877-781-6743 877-864-6891 844-715-6882
SolaGenics 888-789-2375
Spa Elixir 888-221-2554
Spark Serum
Spendyr Instant Wrinkle Reducer + Levela Anti-Aging Cream
Suisse Serum Instant Eye Lift Formula 888-316-2008 888-339-1909
Suisse Cream & Eye Cream 800-797-1080 or 855-204-9420
Supermia Snake Venom 877-673-3112
T
Technicskin 844-878-2664
Tenderma 844-230-6731
Transform Derma 855-692-6930
Tru Belleza Instalift and Deep Wrinkle Moisturizer 888-725-0673
Tru Skin 844-965-6186
Truve Anti-Aging Facial Serum 888-250-5594
Truvisage Anti-Aging Formula 800-381-8791
Twinkle-Twinkle Slim 800-218-6705
U
Ultraskin 877-276-2920
V
Velaire Anti-aging cream and serum 888-382-7943
Valere 888-636-9023
VellaVisage
Verdad Eye Serum 877-657-9712
Vero Revive 844-629-2870
Vibrante Bright Skin Cream 877-286-7115
Vibrante Skin + NuvieSkin 877-753-8989 877-286-7115
Vida Ageless Eye Revitalizer 866-468-1358
Vinetics Skin Cream/Vinetics C Eye Serum 844-599-9718
Visalia 855-228-2163, 855-579-9245
Vita Luminance Anti Wrinkle Firming Cream 800-878-9702 800-896-3965
Vitalita Derma 800-481-2609
Vivacious Anti-Aging Serum 888-900-8513
VITASILK 866-978-1127, 866-944-5643,

866-994-5643, 855-315-8037

866-991-4195

Vital Lux Eye Cream & Vita Lux Skin  877-608-9655, 877-670-6631 and  877-670-6760
Vivexin Anti Wrinkle Eye Cream  [email protected]
Vivid and Vivid Eyes 855-412-3144
VividermiX Stemcell Activ Moisturizer 844-344-4330
Vlamorous 844-621-2325
Vulexa 877-673-3112
W
Win Lifting Eye 888-552-1576
Wrinkle Couture Joanna Gaines Cream
Y
Youngager 877-428-6020, 866-429-0490
Young Derma Now
Your Pure Skin
Youth Active +61 290 52 08 68
Youthful Eye Serum 888-960-3123
Youth Renu 877-909-2783
Youth Sense Eye Cream  877-348-2110
YS Cream 877-587-6409
Z
Zamoura Instant Wrinkle Reducing Serum 844-200-9032
Zarrhara Skincare 888-976-3879

 

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Dream Skin Lift Serum

Free Trials for Skin Creams SCAM – Phone Numbers and How to Cancel!
1 out of 5 stars

Sep 03, 2021 by 
Martha L Bishop

I too was duped via a "free trial, pay for shipping" which turned into a charge to my credit card. Cancelling card, reporting to my Bank to dispute charges and reached Dream Skin Lift Serum customer service to cancel further purchases. Vendor complaints found on the BBB site as well.


Paramore Skin Cree

Free Trials for Skin Creams SCAM – Phone Numbers and How to Cancel!
5 out of 5 stars

Aug 31, 2021 by 
Anna Pullman-Rainbolt

Thank you for this article!! Similar to Cirine - I purchased a "free trail" product. PARAMORE Paid for Shipping. No where did it state a "10 day trial and would be charged" I was charged 94.99 and 97.88 less than 10 days of ordering. I didn't catch this at that time. I received no email of membership, subscription or abiltiy to access or manage any subscription. I noticed the followign month the same charges from Health360 Body and Health360World and HealthSuperiority all different locations. I called the number associated - it never said a company name - just customer service. I called 844-361-1297. Other numbers listed on the charges were 855-680-3040 I called and stood my ground to get my money back -Apparently there was an order in flight - that i have to "return to Sender" on and receive $100 back from the original purchase. Listen - I would have NEVER paid $100 for .5 fl oz of skin cream!! totally a scam!! Be wary!


Scam

Free Trials for Skin Creams SCAM – Phone Numbers and How to Cancel!
1 out of 5 stars

Jul 04, 2021 by 
Cathy

Can anyone please let me no if the Sylph Lux Skin Care is a scam. I paid the shipping of $4.95 also without my permission they added another charge for $5.95 .. I can’t find any information on this Company.. I made the purchase off of Facebook.. Any suggestions or information would be greatly appreciated.. Will also follow up after I can find some answers..


Cirene 866-558-1282

Free Trials for Skin Creams SCAM – Phone Numbers and How to Cancel!
5 out of 5 stars

Jun 30, 2021 by 
Thorne

Just to be clear: the 5 star rating is my rating of this article on this blog, NOT on the Cirene product or their scam.

I came across an ad that appeared to be Reese Witherspoon promoting a cream she was involved in developing and clicked on it. I was directed to a site that had a trial offer for only a $4.95 shipping fee. Ok. Then after getting that, it offered a trial on a serum, as they work best together, for only a $6.95 S&H fee. Fair enough. I ordered them both.

I knew something wasn't right when I received the products. 1st, the shippers address just read "Fulfillment Warehouse." Oh, oh, starting to have flashbacks of a previous scam I encountered from a shipper from China. And 2nd, the packing slip made no mention of any company. So I immediately checked my card activity. I was charged $4.95 by Defender Beauty and $6.95 by Healthier Thoughts. Neither of which I was aware had anything to do with my trial offer but since the amounts where correct I shrugged it off. Still, I had an uneasy feeling so I choose to hold off on opening the products just yet.

Not even a week passed before I was charged $94.99 by Health Body Date and had a pending charge for $97.88 by Health360Body. Wha-what??? I called a number I found on the website (for placing orders) and spoke with a lady. She told me, "Ma'am, our products aren't free." I assumed she was referring to a new shipment that I would now receive but no. She was talking about the trial items! According to her, they give you a 10 day free trial and if you don't notify them within that time period, they bill you the full amount for the product! Wha-what??? So if I had been using the product they would want me to return the unused portion? On my dime? And they can't reuse/sell the portion left over. What is the purpose of this? She couldn't answer and refused to refund my charges as I had not notified them within the alotted time frame (not sure when the clock started ticking as I hadn't even had the items a week). When I revealed to her that I still had not opened the items and wanted to return them for a full refund, she offered me a 60% discount to keep them. I let her know my only interest was in returning these products and receiving a refund. She informed me there would be a $9.95 restocking fee per item. I let her know exactly how I felt about the fraudulent claims they made and that they are just a scam. I finally got an RMA # from her, along with an email confirmation that I had cancelled my "subscription" (what subscription???) and would not receive any more products or charges from them before I hung up.

I then called my financial institution and put a block on the pending charge and opened a fraud claim for both the $94.99 & $97.88 charges. They will now do an investigation into the matter.

Save yourselves a lot of hassle, do your homework before you order a product (as I should have, and knew better). Not only research the product, but also the company you are purchasing from. And make sure you know their return policy ahead of time.

Good luck.


IMMANENTPROWESSFITNESS & QUIXOTICHDRAWONERENEW

Free Trials for Skin Creams SCAM – Phone Numbers and How to Cancel!
1 out of 5 stars

Apr 01, 2021 by 
Nadine E Jones

How many ordered a free trial of skin care cream and serum from Iconilique through an add that stated to just pay for shipping? There was nothing that stated that when you checked a box to verify that you were over the age of 18 you would be billed an astronomical amount after a trial period and that you automatically had an account to receive the products on a monthly basis. I just called the one company whose name appeared on my bank account charging me $94.90 for one of the products. The name that showed for that charge was IMMANENTPROWESSFITNESS. The number for them that I got from my bank is 1-855-206-8144. This number did not appear with the transaction. The CSR that I spoke with tried to tell me that beside the box I checked stating that I was over 18, was where it showed the terms and conditions about the product. I told her that there was no such thing and that had there been, I would have never placed the order. She tried to offer me discounts for the future purchases starting with 30% and went as far as 75%. I told her that I wanted the unauthorized membership cancelled. Yet she continued to offer the discounts. I also stated that I wanted a refund. She refused to give me a refund. I asked her why I was reading about this being a scam and that I had read about so many other people that had fallen for the products. I asked her why there was hundreds of the same product under so many different names and so many different costs. She couldn’t give me a good answer. She just said that they work for different companies. She said that I couldn’t get a refund because I agreed to the terms and conditions when I checked the box about being over 18. She started getting pretty nasty with me about wanting a refund. I told her that I was going to call the Attorney General and the BBB and report this as a scam. She put me on hold for a few minutes. When she came back to the call, she told me that her supervisor authorized her to give me a full refund of the $94.90 that my account was charged. She said that I would receive an email within 24 hours that would show the membership was cancelled and that I would be getting a refund.
So, we will see. I also received a charge to my account in the amount of $85.90 from a name of QUIXOTICHDRAWONERENEW. The number for them is 1-855-206-9618. I will be calling them and demanding the same thing. Please add these names and numbers to your list as well.

Thank you!
Nadine


Pure Luxe

Free Trials for Skin Creams SCAM – Phone Numbers and How to Cancel!
1 out of 5 stars

Mar 17, 2021 by 
Pamela

Pure Luxe-no free trial, charged full price from 1st order.
Billed under Save Skin Cream
Now marketed under Brilliance RS
Phone number to call to cancel 833-760-1242


Infinite Restore

Free Trials for Skin Creams SCAM – Phone Numbers and How to Cancel!
1 out of 5 stars

Mar 09, 2021 by 
Linda K Pierce

I received my free order of Infinite Restore to try for 10 days on 3/6/21, after paying about $12.00 SH. On 3/9/21 my bank acc. is short $98.87 from BRIGHTNATURALS. I call the #855-3300083 and demanded the return of my $98.87. They said, No you paid SH for a 10 day free trial and I joined this club BRIGHT NATURALS for $98.87 a month. I told them It has not been 10 days to cancel let alone time enough to try the product to give an honest opinion. They told me after some screaming they would return $60.00.DO NOT fall for this scam. I am still working on getting my $98.87 back.
Lind K Pierce


Evidaderm

Free Trials for Skin Creams SCAM – Phone Numbers and How to Cancel!
1 out of 5 stars

Feb 25, 2021 by 
1-866-989-0346

I could not get anyone to answer the phone to cancel my payment for $129.99 monthly subscription after my $5.95 trial.


Cellogica

Free Trials for Skin Creams SCAM – Phone Numbers and How to Cancel!
1 out of 5 stars

Dec 04, 2020 by 
Janice Straksys1

Caught me by taking $129.95 out of my account for a sample creme which was only $5.95 for shipping. Phone number to cancel Meagan Markles wonder creme 8446764409 and 8446661369 fortress polish $4.95 whatever that is they also charged me for. Called bank. Hope they can help me get my money back


CBD Oil created by Dr. Oz and Dr. Phil

Free Trials for Skin Creams SCAM – Phone Numbers and How to Cancel!
1 out of 5 stars

Aug 08, 2020 by 
Jessica

I ran across an ad that stated Dr. Oz and Dr. Phil had created these CBD capsules and oils, the website was very nice and legitimate looking. To try them all that was required was shipping for each product, which was $4.95 and $5.95 so like a big dummy I fell for the SCAM!! When I tried to find the website I ordered from all that comes up is free domain and invalid sites. I pulled up my bank statement and luckily there are phone numbers associated with the charges 844-483-3257 and 855-439-7546, the 844 number shows no results in google but the 855 number is associated with a website/company called Worth Cents in Georgia, so I called (the numbers are the same company by the way) Now this is important, I used the products the capsules and the CBD Oil, I had a regular checkup with my PCP for my ADHD and Blood Pressure and I completed a Urine Drug Screen, I got the results this morning and right there in the results is THC!!!! So my next visit I will have to take the bottles in and explain to him that I was not smoking marijuana, that it was caused by these fake CBD products! I really feel for you if you've got to call this company to cancel or make sure you are not charged for any subscription. I am a nice person and I was polite with the gentleman on the phone about cancelling but he would not stop reading his script trying to tell me how wonderful the product is, he can give me an extended trial, he can give me a discount and then another better discount and the best one was that if I cancel I may have to pay $17 for each product to return them to the company and he really don't want me to have to do that blah,blah,blah....after the 5th-6th-7th time I said I want to cancel I had to get ugly and loud. I'm not kidding I started the call nice and smiling and ended with red ears and shaking because of how frustrated I was. This company, whoever they really are is not a real legitimate company because no good company runs the way they do. I am submitting a complaint to the BBB just so I feel like I've done something about it although I doubt anything really will. Don't be scammed by these people and don't put the trash they're selling in your body, there's no telling what I've been ingesting, scary!


2.0 5.0 122 122 I too was duped via a "free trial, pay for shipping" which turned into a charge to my credit card. Cancelling card, reporting to my Bank to dispute charges and reached Dream Skin L Free Trials for Skin Creams SCAM – Phone Numbers and How to Cancel!
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User Questions and Answers

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User Questions and Answers



Q: Just signed for free trial of Facial Revive - is this a scam too? -Donna

A: Donna, yes Facial Revive is a scam in my opinion. They're going to bill you about $90 on day 14 when the free trial is up. Day 1 is the day you ordered. All of the Facial Revive websites are flipping to new wrinkle cream scams, mostly the Coal Cream, which is just another scam. I can't find a phone number for Facial Revive since they're already furiously changing up their websites to new links. I would call your bank and see if they have a number on the back end. Or look at your bank online and look for that small $4.95 or so s&h fee. They bill under different company names but there may be a phone number listed. Or file a fraud dispute with your credit card company if you don't have any luck finding the phone number. Good luck. ~Rachel

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133 out of 143 people found this question helpful.




Q: Is revitalize age defying skin serum a scam too? How do I cancel? -Linda

A: Linda, it's on my list, yes call them and cancel asap. ~Rachel

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57 out of 62 people found this question helpful.




Q: i was scammed by derma fixa for 195.48.ive been trying for over a week to get a refund but they refuse.im on ssi and ss so i certainly cant afford 195.00 monthly. im going to my bank today to try and get helpbut im so afraid they will try to take money again next month. they left me with nothing this month. will i have to worry about this? they supposedly closed the account but i dont trust them. -janey

A: Janey, I'm so sorry about this. Definitely file a fraud dispute with your bank and if I were you, I would ask the bank to open a new account for you and close the other one. But be sure and file the fraud dispute along with that. Also be sure that you've cancelled your ongoing subscription which it sounds like you did. Did they send you an email confirmation that they've cancelled? Good luck, Rachel

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53 out of 57 people found this question helpful.




Q: Ordered a trial of Reversaderm and immediately After I ordered knee something was not right. I called back to cancel and they won't let me...how do I get out of this? Cancelled my credit card and reported it as fraud. There was a shark tank ad for it and it's never been on that show. Very deceiving. How do I cancel if they won't let me? -Stephanie

A: Stephanie, I've heard of these bogus shark tank ads for skin creams. I found the phone number for Reversaderm Skin Care (888)614-9317 and I've added it to my list. Thank you so much for sharing this info with me, and the world! Hopefully someone will see this before they order. What do you mean they won't let you cancel? Call them asap and demand to speak to a supervisor and don't take NO for an answer. Tell them to cancel your subscription immediately and to send you an email confirmation. Threaten to report to the BBB and your State's Attorney General's Office. They are bullshitting you saying you can't cancel. Gotta play hardball with them. Please try again and good luck! ~Rachel

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32 out of 33 people found this question helpful.




Q: Is [email protected]_skinsupport.com a scam website I've just made a mistake by ordering some trail creams I've tried to cancel by calling these numbers 08001422496 and 08000564834 but keep getting the phone put down on me.They also keep replying same email when I tried to cancel by email. What can I do next? -Paula

A: Paula, that's an email address not a URL for a website. I can't find a cream that matches with that email address on my list. Those don't appear to be US numbers are they?? File a fraud dispute with your bank. Do you have any idea what the names of the creams are? ~Rachel

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33 out of 42 people found this question helpful.




Q: Number for renaderm -Ava

A: Ava, I don't have the number for Renaderm, that's why it's blank on my list. All of the Renaderm SCAM websites I've found flip to the Coal Cream free trial. Do you think when you checked out you could have ended up purchasing Coal instead of Renaderm? If that's the case, the number for Coal is on my list. You may need to file a fraud dispute with your credit card company. ~Rachel

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15 out of 18 people found this question helpful.




Q: Do you have a cancellation number for Lueur Saint Ageless moisturizer? -Amy

A: Amy, found the phone number for Lueur Saine moisturizer: 866-968-2247 ~Rachel

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7 out of 7 people found this question helpful.




Q: I am one of the fools and did not see anything on website that said they would be charging my card after 14 days until it showed up and I called. A very very rude man shouted over me so I could not speak and when I did get it I felt there was nothing I could do. I had never ever opened the bottles even. So they got $99.00 from my account. However, I had blocked my account for some other reason so when the second product tried to charge me again it was rejected. I don't want the product, (it even arrived with broken top) but don't know if they will take it back. They have not been able to charge this card. I feel it is not honest to keep it but I also feel it is not honest for them to do what they do to get your money. You have awesome list of products and their phone numbers. I am torn about calling them as this man was very very unprofessional. I guess I just need to call again - do you have any suggestions . This will not happen again to me as I have learned my lesson at $99.00. -Loretta

A: Loretta, you're not a fool, don't feel bad. I get hundreds of emails just like yours. #1, they tricked you. They said it was a free trial and HID their terms and conditions. #2, their creams are crap, it wasn't worth $99 for the one tub, they probably made it for under $5. Count your blessings. Don't send it back. But do be sure and call them to cancel any future shipments or they can send you a collections letter down the road no lie, it's unbelievable they have any recourse but somehow they get away with it. Thanks for your comment. ~Rachel

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4 out of 4 people found this question helpful.




Q: Is Vividermix a scam? Thank you! -Beth

A: Beth, yes. I copied and pasted this from the Vividermix website, they tell you it's a free trial then bill you on the 14th day. Day 1 is the day you order, I would steer clear!

TERMS AND CONDITIONS
14-DAY (10 day evaluation + 4 day shipping) TRIAL OFFER: A trial offer provides the customer an opportunity to try our product free of charge for 14 days (10 day evaluation + 4 day shipping) from date of order, paying only shipping and handling fees of $4.95(USD). At the conclusion of the trial period, you will be billed the full purchase price of $89.95(USD) (Including Shipping & Handling) and enrolled in the monthly replenishment program. You can cancel anytime by calling Customer Support (see contact page for number or email).

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4 out of 4 people found this question helpful.




Q: As you guessed, I, too, fell for this anti aging cream and eye serum. I could not find their phone number so I contacted my credit card company. You know what? This Kalisi (LuxAllure eye cream) company fight back with all the fine print out and assure that I did sign and agreed to the term! What shall do now to proof that it is a dark and deceptive internet fraud? I need to reply by 1/23/17! Thank you! -Dee Dee Chiang

A: Dee Dee, that's because they do post their terms and conditions at the bottom of their websites. Doesn't mean you saw it, which in fact I'm sure you didn't, but that's how they get away with it. Just be sure and cancel any future shipments and cancel your subscription altogether. The only way to get a refund from the initial billing is 1) either ask Lux Allure, which they may agree to 50% refund if you send product back and threaten to report to BBB and your state's attorney general's office or 2) file a fraud dispute with your credit card company and sometimes they'll reverse charges and block. If either of these don't work, you're stuck with that first payment and a shitty cream. Sorry. Good luck! ~Rachel

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2 out of 2 people found this question helpful.




Q: I did find the number under a semi different name. When I called they said they could not help me without a confirmation #. As I stated previously, the box the product came in was torn and ripped with a message from the post office that contents may be damaged. There were no papers. I asked to speak with a manager, but none were available. I am simply trying to cancel any future orders after receiving a trial sample! Now what do I do! I WILL NOT pay anything further! -Debora Wendorff

A: Debora, you should take this up with your bank asap. You need to file a fraud dispute and they should block any further charges. That's a total b.s. story that you can't cancel or help you without a confirmation number. Don't let them steam roll you, get your bank or credit card company involved right away. They can and will continue to bill you until you either cancel or your bank blocks them. Good luck. Rachel

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2 out of 2 people found this question helpful.




Q: Vul*skndermasknrejuva ? Love your list of numbers this really upsets me that they automatically charge my card ! I can't figure out which number to call any suggestions ?? -Brenda

A: Brenda, if there's no number listed next to this bogus company on your credit card statement, call your credit card company - they'll usually have a number on the back end and if they don't, you should tell them to file a FRAUD DISPUTE. Rachel

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2 out of 2 people found this question helpful.




Q: Do you have a cancellation number for Calypso Skincare? Thanks, Rosemary -Rosemary Talens

A: Rosemary, all their links are already flipping to new scams, I can't find a good number. Call your bank and ask for the number of the company who BILLED you, it'll be under a different name. Look for the $4.95 s&h fee - that's who you need to call. If even the bank can't give you a number, then they need to file a fraud dispute for you - these people are crooks. Good luck. Rachel

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2 out of 2 people found this question helpful.




Q: I want to cancel my eye rejuvenate now. Please take me off your list and don't send anymore. Will this happen now? Mary -Mary

A: Mary go back and read the blog post you left this message on. I am not the one charging you, you need to find the number on my list and call THEM and cancel. I'm just a blogger who is warning people about these scams.  Rachel

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2 out of 2 people found this question helpful.




Q: Is there a phone number for nouveau restor? Would love to try to cancel before anything happens. I gave them only a prepaid master card that has nothing left on it. Any help would be greatly appreciated! -Lisa

A:

If it's not on my list, I'm sorry but I don't have it. My recommendation is to call your bank and ask for the number on the back end. Look for the S&H fee and that’s the company number that you’ll want to ask your bank for (it's always billed under a different name).

If contacting the cream manufacturer is impossible, then you have no other choice but to file a FRAUD DISPUTE with your Credit Card Company or bank to dispute the charges. Oftentimes they will block any further charges and sometimes reverse charges - not always though. Good luck. ~Rachel

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2 out of 2 people found this question helpful.




Q: What about the cream Princess Kate is "shown" to be advertising Beaute Wrinkle Reducer -Nancy platt

A: Nancy it's a total scam... avoid. Rachel

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2 out of 2 people found this question helpful.




Q: do you have a number for L'ETOILE skin care cream -jayne svela

A:

If it's not on my list, I'm sorry but I don't have it. My recommendation is to call your bank and ask for the number on the back end. Look for the S&H fee and that’s the company number that you’ll want to ask your bank for (it's always billed under a different name).

If contacting the cream manufacturer is impossible, then you have no other choice but to file a FRAUD DISPUTE with your Credit Card Company or bank to dispute the charges. Oftentimes they will block any further charges and sometimes reverse charges - not always though. Good luck. ~Rachel

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2 out of 2 people found this question helpful.




Q: how can I report Radiant Visage and Nouveau Lift? I thought I was spending $12 on samples, and discovered they charged my credit card $320. When i called (repeatedly) they claimed I "agreed" to this, that it was a "trial," not samples. I am beside myself with anger over this scam. -kathleen

A: Kathleen, you can file a fraud dispute with your bank, and file a complaint with the BBB (online), with your state's attorney general's office, and the FTC. That's about all you can do to make a difference. Rachel

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2 out of 2 people found this question helpful.




Q: do you have a number for L'ETOILE skin care cream -jayne svela

A:

If it's not on my list, I'm sorry but I don't have it. My recommendation is to call your bank and ask for the number on the back end. Look for the S&H fee and that’s the company number that you’ll want to ask your bank for (it's always billed under a different name).

If contacting the cream manufacturer is impossible, then you have no other choice but to file a FRAUD DISPUTE with your Credit Card Company or bank to dispute the charges. Oftentimes they will block any further charges and sometimes reverse charges - not always though. Good luck. ~Rachel

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2 out of 2 people found this question helpful.




Q: Why are you charging me for products I did not order? I only ordered the free trial and now you have charged me twice already, once for last month and once for this month totaling almost four hundred dollars. I need a reply immediately or my next responce will be with the BBB. If you bill my bank again I will immediately see a lawyer. -Charlotte or Dan

A: Charlotte or Dan, clearly you didn't read my blog post? I'm not the one charging you, I provided a list of phone numbers and instructions on how to cancel these scams. Please go back and read it. Good luck! Rachel

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2 out of 2 people found this question helpful.




Q: What does BBB stands for. -Veronica

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2 out of 2 people found this question helpful.




Q: How to cancel my subscription -Leanne

A:

If it's not on my list, I'm sorry but I don't have it. My recommendation is to call your bank and ask for the number on the back end. Look for the S&H fee and that’s the company number that you’ll want to ask your bank for (it's always billed under a different name).

If contacting the cream manufacturer is impossible, then you have no other choice but to file a FRAUD DISPUTE with your Credit Card Company or bank to dispute the charges. Oftentimes they will block any further charges and sometimes reverse charges - not always though. Good luck. ~Rachel

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Q: Is Skin NovelA a scam -Karen

A: yes ma'am....free trial? they are all scams....

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Q: Do you have an email address to cancel Active+ as I am in Australia. -Annette

A: Annette, I would contact your bank, I don't have an Aussie list of numbers, I'm sorry. Rachel

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Q: I ordered a free trial from collagen Restore Age Repair Formula, postage was £4.95. Now they have taken £69.95 out of my account this month. Can't get hold of them at all to cancel this rubbish. Could anyone help me with a phone number please. ?? -Nan

A: Nan, if it's not on my list, I'm sorry but  I don't have the number. I'll post your question here in case someone else sees this and has it. Googld "Restore Age Repair Free Trial" and see if you can look through the sites that come up and find the offer. Rachel

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Q: I never received the trail somehow it is missing.So I did not call and cancel.Then the next thing I know they take the money out of my account.$179.00I am on social Security,they say I got itno I did not get it do not know what happened to it.They say I have to call with a tracking number in order to get my money back.I called put the number in they tell me there is no statist on that number.Do not know what to do.They charged me$95. for face cream they $94.for the eye cream.Do you have any suggestions? -Edna

A: Edna, call your bank and get them involved. Ask them to block any further charges and try filing a fraud dispute. Sometimes they will refund your money and block them. It's your best recourse. Good luck, Rachel

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Q: I alre I called them twice to make sure they cancelled ?but how can I be assure if they gonna charge me again? It's Active skin serum -Hiyam

A: you'll just have to keep a close eye on your credit card statement. Hopefully they gave you email confirmation of the cancellation? this way you have something to show your bank if you need to dispute the charges. Rachel

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Q: I think what I ordered as a Myers closing sale is a scam! Can you give me any suggestions of where to go now . I ordered on the 9th , still have no product, but if your right I should get slugged in about 4 days. -Judith

A: Judy, call your bank and look for the s&h fee, should be around $4.95, that's the company you need to call to cancel your order. Your bank should have a number on the back end, if not then ask them to file a fraud dispute. Good luck, and yes this is a scam unfortunately. The same scam is running about Macy's shutting down and liquidating all their skin care at cheap prices. All lies. Good luck, Rachel

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Q: Does anyone have the number to cancel Allegro -Teresa

A: Teresa, it's on the list you made a comment on. Allegro (877)521-2833, [email protected]

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Q: How do I cancel revI've youth face cream -Victoria

A: Victoria, is the product called "Revived Youth Cream"? Their number is on my list (800)836-0752, email is [email protected]

Good luck! Rachel

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Q: I find I have been scammed by Pure Ravishing Skin and Joli Skin. Can I have help ro contact them to cancel these products that I only ordered as a trial. -margaret

A: Hi Margaret, if these numbers aren't on my list, my best advice is to call your bank and ask for the number of the company who is billing you, it could be under two completely different company names (likely the case). Contact them and ask that they cancel your auto ship immediately and you can also ask for a refund, sometimes they'll go as high as 50%, or you can ask your bank if they can dispute the charges. Good luck! Rachel

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Q: Name of company is Idrotherapy , how can I stop this company taking my money tried ringing but can’t get through or number is barred -trish

A: Call your bank to dispute the charges if the number is not a working number.

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Q: Hi just ordered a free trial of elements skin care are these a scam -Jackie

A: Yes, call your bank and get the number to cancel, I don't have this one on my list. Rachel

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Q: Hey . I am only 18 years old .. this is becoming so stressful for me . Do anyone know the Nuvega Lash # . I really need it & the address im trying to report this immediately !!!!! Please help -Alexis H

A: Hi Alexis, I did find the contact info and phone number for Nuvega Lash, this is a free trial scam just like the creams I write about.

NUVEGALash

Phone: 1-800-918-9094
Customer Care representatives are available 24 Hours Monday through Friday / 8am to 8pm Saturday & Sunday

Return Address


Attn: NUVEGA LASH/BROW Return Department.
Great Lakes Fulfillment
41 Canal Street
Lewiston, ME 04240

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Q: My husband purchased Joli Skin eye cream because it is supposed to be associated with Delta Goodrem. Is this a scam. -Dianne

A: SCAM, get the # from your bank and call and cancel ASAP. ~Rachel

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Q: Is Hydrolux from Ellen Degeneres a skam too! -Joyce

A: yes sorry! Ellen doesn't have ANY skin care or cream....and doesn't recommend any, those are all celebrity skin care scams. ~Rachel

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Q: Is Final Skin Care Cream one of the scammers? Is "Final Skin Care Cream" one of the scam companies? -Grace

A: If it's a "free" trial then absolutely it's a scam. Read the terms and conditions at the very bottom of their sales page before agreeing to anything. Better yet, if it says "free trial" X out of the page and don't look back.. Rachel

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Q: I can't find LUMINARY cream's number on the list, does anyone have it? I need it, they keep sending me what I didn't order, and the bank is giving me a hard time about blocking their withdrawals from my acct. Thanks for the help, Tracy. -Tracy

A: Tracy, tell your bank they suck. They need to give you the phone number for the company who billed you, it'll be a different name than the cream. Look for the s&h fees and any subsequent charges, that's who you need to call and cancel. Some banks / credit cards will reverse the charges and put a block on them. Good luck, Rachel

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Q: I need to cancel a product but when I call the cancellation number they want my pass code? What's that and how do I cancel then? -tammy

A: Tammy, this sounds so fishy, what's the product name?

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Q: I tried getting the free trial of skin balance. I was asked if I also wanted the other cream. However there were insufficient funds for both. I would still like to get the free trial but now it won't accept my credit card info. Perhaps I can order it directly from you. RSVP -Shelley Bates

A: Shelley, consider yourself lucky, did you read my blog post? These are scams. They'll bill you $100 for each on the 14th day, they are NOT free. These are all scams. Rachel

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Q: If I filed a fraud dispute with my bank can collections still come get me? I tried to call places but they wouldn't do anything and hung up -michaela

A: You would be fine, you would provide the collection agency your fraud dispute info. Rachel

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Q: I had my debit cards cancelled before they could bill more than the shipping fees am I safe from future charges? -Julie

A: Julie, they won't be able to bill you, but I've seen people receive collection notices months down the road, and banks are usually siding with them... I would still make every effort to call your bank and get a phone number and call and officially cancel your subscription, then tell them off ;) Good luck, Rachel

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Q: Is the product supposedly bought by shark tank a acam ? -Lenorah

A: Yes, all the "shark tank" creams are scams... avoid them. Rachel

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Q: I would like a phone number so I can cancel this order. I didn't complete my order. Can you please help me? -Valerie

A: Valerie, if the number is not on my list, it's best to contact your bank and ask them for the number and also ask if they can dispute the charges or block them. Rachel

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Q: I am looking for a phone number to final skin. I have charges on my credit card which I need cancelled. -Linda

A: Linda, call your bank I don't think I have that one. The company name will be different - look for the s&h fees and see if they can give you a number, that's who you need to call and cancel. Rachel

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Q: Hi, i ordered a free trial of Junivive anti aging cream. they keep sending more and more cream that i have not ordered. Ph. number dose not work. adive would be great thank you. -carolyn

A: Carolyn, if you can't reach them my advice is to call your bank and dispute the charges. Good luck!  Rachel

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Q: Do you have a phone number for "aura youth ageless moisturizer" ? In a moment of mental fog I ordered the cream that has been advertised on Facebook as the one that was on shark Tank I believe they have changed the name of the cream several times which is suspicious and I do not want to be in rolled in an AutoShip program -Rhonda

A: Rhonda, sorry if it's not on my list I don't have it, but you should be able to call your bank and get it. Rachel

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Q: How can I make sure that my card details are not used again for this supposed free trial -Linda

A: Linda, if you've already given them your info, the only way to be 100% sure is to request they cancel your debit card or credit card and issue a new one.

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Q: I have return all the cream back. And were is my money back..The tracking # inform me your company received the pk.on 4/14/18 @ 9.00am. Please repond back. -Maria Vazquez

A: Maria, I'm a blogger who posted a warning, I am not a cream company. You need to follow up with them. Rachel

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Q: What about A LASCHE. ANTI AGING CREME. Just ordered. -Johnie

A: If it was a "free trial" then you can bet so....sorry. Rachel

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Q: Has anyone been able to get a refund from Essence Ph Eye & Skin? Here’s my situation: Instead of calling to cancel order, I replied to shipment information email. I stated I wanted to cancel order and did not want any future products. I thought that was sufficient, legal and I was done. My bank account is now severely overdrawn! According to Essence, I did not call to cancel. I went back to email yesterday and they replied to my cancellation telling me I had to call to cancel. Bank said I had to wait until pending transactions posted for me to file dispute plus show proof of my email canceling. Anyone else try emailing before? -Kathy

A: Kathy, all I can tell you is that it's best to call, and then request an email be sent for proof of cancellation so you'll have something for your bank. They make it hard for you to cancel for a reason, and hard to find the #'s.

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Q: I have ordered Christie Brinkley free trail cream for shipping $1.99 - is that a scam? -Dot

A: Christie does have a real skin care line, however companies are selling them as trials, so you're going to be billed full price for the product after 14 days, so yes. I don't know why Christie allows people to sell her products as free trials, it could be totally fake products using her name which is more likely the case because she does have a legit website. I would cancel right away, it's not worth the risk and it's probably not even her real product. Rachel

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Q: I tried the free 14 day trial of Operalux. The charge on my credit card statement showed up as Le Derm. 1-888-388-7774 is the customer service number listed on the insert with my package. This is a non-existent number. Does anyone know a phone number I can call to cancel this product? -Sherri

A: Sheri, I'm sorry but I can't find it either. I can't find a good link offering Operalux that doesn't flip to a different cream scam. Try calling your bank or credit card company and see if they have another number for La Derm on the back end. If you do get a good number, shoot it to me so I can add to my list. This is a new one. Thanks! Rachel

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Q: I just received my free trial from luminescent face serum and luxlift anti wrinkle cream. Have I been duped?.I called and they told me I had to send it back andpay 9.99 shipping each. Or they told me to call on the 13th day to cancel and give a review and I won't be charged. Should I go ahead and send my products back now or hope what they are telling me is true? Thankyou in advance for your input. -Jennifer

A: They're lying. They're trying to get you to day 14 so they can bill you for each roughly $90 EACH. Call them back and don't take no for an answer. Tell them to cancel everything and you're not sending anything back, or you'll report them to the FTC, BBB and your state's attorney general's office and join the class action suit against them. See where that gets you. Don't agree to any discounts etc. Rachel

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Q: Ah crap, I saw this like right after I ordered it. Crème 289-276-1919 is one. I called and emailed to cancel before it was even shipped. Will I be safe??? -Debra

A: Debra, just keep an eye on your bank account for charges. If you have an email confirmation where they confirmed cancellation, then you'll have proof to show your bank if they try charging you. Good luck! Rachel

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Q: has anyone had trial of junivive I can't get any errors mail isn't right -caroleg Veronica

A: Carole, Junivive Cream is a scam, here's their number (800)778-9088, email is [email protected] but I would call.... ask them to send you email confirmation of your cancelled order. Rachel

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Q: Been scammed Eye calm beauty 888-982-0511 Eye cream brilliance 888-982-1533 Called to cancel goes to voicemail both numbers no email address given. I agreed to the free trial shipping only now my card has been charged 179.00+ Insight card services said they can not help me get money back. SHARK TANK WAS MENTIONED. Do you have an email address for these companies? Thank You Been scammed called to c -Pam Pearce

A: Pam, thanks for sharing. I don't have another number or email for this company. You need to call your credit card company back and ask them to file a formal fraud dispute! They suck for not wanting to help you more. Once you're out of this mess, I would look for a new credit card company, one with fraud protection. Many CC companies will refund all your money and put a block on them. Others are not as helpful. You could also ask them if they have another phone number on their end. If not, how the hell are you supposed to cancel? That's exactly why they need to file a fraud dispute for you. There's literally no way to contact some of these crooks and they do that for a reason. Good  luck, Rachel

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Q: Have you ever heard of [email protected] -Ruby

A: No, sounds like the company who's billing you.

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Q: Number to cancel NOUVEAU EYE CREAM -Janis

A: Janis, if it's not on my list I don't have it. I recommend calling your bank for the number. Thanks, Rachel

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Q: I see the lists if products but no phone numbers -Lisa

A: may need to turn your phone sideways to landscape...

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Q: I have looked on the list of products and tried to click on n nothing wouldn't even go thru -Jacqueline

A: Jacqueline, it's just a list of phone numbers....I don't have links to these scam creams. Let me know if I can help. Thank you, Rachel

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Q: How do I cancel UneeqSkin P.O. Box 25380 Santa Ana, CA 92799-5380 -Melissa

A: Melissa, go back and read the blog, I give instructions. Rachel

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Q: Hello order free trial with creme. Anti aging moisterizer and eye treatment. Very worried that they will charge my card. Have you ever heard of it and do you know if it's a subscription if so I do not know how to cancel very worried they'll charge my card pleaae help!!! -Natasha

A: Yes, free trials are only "free" for the free trial period of 14 days. Call your bank and get their number and cancel. Rachel

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Q: I need a phone number for the Derma snake serum -Jackie

A:

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Q: how do I stop allure brands from taking money with out my authorization -joe

A: Joe, go back and read my blog post...the advice I give is if you can't get a hold of the company yourself, call your bank and ask for the number of the company who is billing you. If they can't give it to you, dispute the charges with your bank.

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Q: I want to cancel the Revyveskin product. I ordered on Jan 6 and just got it today, Jan 16. I cannot find a number for them anywhere. Do you have one? -Karla

A: Hi Karla, if it's not on my list I may not have it. I would recommend calling your bank for the number, and it may be listed under a different name. Look for the s&h fees and you'll find the company name who is billing you. Good luck! Rachel

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Q: I ordered the Pure Divine products and boom my account was charged $95.90. I called and told them I didn't see anything about taking money from me. It's the fine print section to agree to terms and conditions. Tried to send unopened products back but no go. Called back again and did get a 35% refund that's not supposed to be back in my account for about two weeks. They immediately took my money, why the delay? Is there going to be a class action lawsuit against them? If so sign me up. Thank you -Gladys

A: Hi Gladys, thanks for your comments/questions. You may be able to get more back if you dispute with your bank or credit card company, but now that you've agreed to their 35% refund it may be too late. Doesn't hurt to try though! I did an interview with CBS Austin TX on Wednesday, I'll be sharing the story to my Facebook page next Friday. Please like my Facebook page if you'd like to see the CBS interview. Maybe they will discuss a class action suit and some other options. Thank you! Rachel

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Q: I was scamed!!!! What is a contact number for vero revive? -Cynthia

A: You'll have to check my list, and if it's not there call your bank for the number.

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Q: How can I cancel Jullen Skin Care? -Doris J. Samuels

A: Call your bank and get the number for the company who is billing you, call them and cancel. If you can't reach them, ask your bank to dispute the charges.

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Q: First of all thanks for doing this. I fell for this Friday night, said "no" to the eye cream but was charged two shipping charges for it too. The ad I saw was for Etoille wrinkle cream. The ad and references to it disappeared from face book within minutes of my encounter! The billing for skin came under Revita, which I see on your list, so I will call them to cancel. The two Eye cream charges were posted 2 days later and said 88T Piero Eye Cream. I called my credit card company and they disputed all the charges and blocked the Company's. I just called the Revita # and they couldn't find my order, she suggested it may be a company operating under the Revita Youth "umbrella". Help? -Janice

A: Janice, I would dispute the Revita youth charge as well, they're sneaky about slightly changing their name and keeping up these scams. This is what I have for Revita:








Revita Youth Age Defying Skin Cream 888-898-4647 [email protected]

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Q: Do you have the number to cancel YS-Cream? -Lisa

A: I'm sorry I don't Lisa, I don't see it on my list. I would call your bank and see if they have a number on the back end. Rachel

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Q: After you call the customer service for Vlamourous, will they indeed cancel it? or are they gonna. barge me after i have asked them to cancel? -Haley

A: I would ask for an email confirmation, so that if they do charge you, you have something to show your bank to dispute the charges. Rachel

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Q: Now that I have it canceled. Thanks to you! Do I need to worry about any further charges? Would it be best to shut down my card and get a new one? -Robin

A: Hi Robin, good for you! If you have an email confirmation of the cancellation, then you'll have something to show your bank to dispute the charges should they try charging you again. Rachel

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Q: Do you have a phone number for Glamor Gold face cream. -Sunny

A: Hi Sunny, if it's not on my list, it's best to call your bank for the number. Good luck! Rachel

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Q: How do I cancel active pluse youth cream please -Cheryl

A: Cheryl, did you read the blog post? Call your bank and get the number if it's not on my list....if they can't give you one then file a fraud dispute with your bank or credit card, those are your only options. Rachel

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Q: Please I will be glad if you can assist me to get this MYSTIQUE FACE phone number, I got a trial of Aura Revive from them I mailed the email given and the phone the number given it was not gone through so that I can cancel the trial as it was not suitable for me but all to no avail. I mailed more than 20 times there wasn't any response I also called several time they didn't pick up their phone and they went ahead to withdraw money from my account. Please help. Thanks -Ade Akin

A: Ade, you need to call your bank and tell them what happened...they need to block any further charges if you can't even reach them! If they won't block, tell them to cancel your card and issue a new one.

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Q: I ve forgotten the name of the co. I ordered the product from, but I gave them my debit card no.I wish to cancel, what can I do? This was on 6.4.17. -QHarry

A: Call your bank and find the number for the company who is billing you the s&h charges, call them and cancel or file a fraud dispute with your credit card company. Good luck, Rachel

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Q: I have been scammed. Need active+ phone number if you have it. My credit card company can't stop it happening but have refunded me once and now it has happened again. I may need to cancel my credit card. If the bank cancels my credit card numbers and gives me another it will just transfer it over to the new one. Thanks for your blog. Very helpful -Wendy

A: Wendy, if you've cancelled already then they should NOT be charging you, unless you didn't cancel in the 14 day time period. Your bank should put a block on them, and if they're not being cooperative, cancel your card, and then find a better bank. Good luck. Rachel

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Q: Need number Ask* cream need to cancel -Sherial jones

A: Call your bank, I don't have that one sorry! Rachel

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Q: How contact dermadevime to cancel!!! -Sharon

A: Sharon, did you not see the list that you posted this on? The number is on there.

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Q: Is Regen-A a scam? I didn’t see it on your list, but I just clicked for the free trial and am now scared. :/ -Krisie

A: Yes, it's a scam. 99% of these "free trials" are scams, you have to read the terms and conditions. If they bill you after 14 days, it's a scam because you probably didn't even see these terms if I had to guess. Call your bank and ask for the number of the company who billed you the s&h $4.95 and that's who you need to call and cancel, it's probably under a different name completely. Good luck! Rachel

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Q: Marie Blanc: Is this cream also a scam? -Velma

A: Is it offered as a "free trial"? If so, YES. Scroll all the way to the bottom and read the terms and conditions. Another dead giveaway is if any celebrities are quitting their day jobs to make a skin care line. Don't believe these lies. Rachel

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Q: How do I cancel clariderm cream and clariskin serum They send out in a box with no insert paper to call and cancel -Dana hartwell

A: Hi Dana, I was finally able to find a phone number for Clariderm and Clariskin (844)244-0714, [email protected] and I've added it to my list. Good luck! Call and cancel asap. ~Rachel

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Q: Is luxe derme a scam? I can't seem to find a phone number. -Tricia

A: Tricia, call your bank for the number if it's not on my list. Rachel

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Q: do you have a number for Angeletta? -Merle

A: If it's not on my list, it's best to call your bank and ask for the number of the company billing you, it's probably under a different name altogether. Rachel

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Q: How do I cancel this product do not wish to use not good on my skin -Inge

A: please read the blog post for instructions, see if the number to the cream company is on my list and call them to cancel

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Q: I don't get a number when I click on solagenics. Can you help me? -Apri

A:






SolaGenics 888-789-2375

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Q: Great list & thank you for taking the time to do this, I’m sure you have helped many people with this list of scammers. I looked at your long list & I don’t see the company that I recently (2 days ago) bought a free trial from, Liva Derma. I haven’t received mine yet, but I want to cancel it before I get charged another dime. So far, I’ve only been charged the shipping cost of $4.95. But, today I received several calls from a number in my area code. I didn’t answer b/c I didn’t recognize the number. But, this guy left a message each time saying it looks like my order isn’t complete to call me at this number, 844-395-2358. This is the only thing I ordered lately. But in all honesty, I’m on medication that I take right before bedtime & sometimes this medicine makes you do crazy things. I would never order something like this online b/c I know they’re all scams. So, I guess I ordered it. Sigh!! Do you have a number for Liva Derma. As I’m typing this, every time I type “Liva Derma” I get the 3 different names appear in my autocorrect section: DermaLuxe, DermaNova & DermaC. My guess is these 3 are all “aka,” for Liva Derma. I’ll check your list again for these 3 names, but just I case do you have a number for Liva Derma. Again, thank you for taking the time to compile this list of scammers for us. Many thanks in advance, Pam -Pam

A: Hi Pam, thank you for your message! To be safe, I would call back that number asap! If they billed you the $4.95, that means they DO have your personal info and credit card info and they will most likely be shipping you the full product and bill you the full price on the 14th day. Maybe there's a hiccup with your mailing address or something, but once you get them on the phone, ask them to CANCEL any and all future orders and don't take no for an answer. Good luck, Rachel

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Q: Cancellation numbers for Try-Dermadevine and Dermadevineey4U -Betty

A: Betty, the number for Derma Divine is on my list:







877-376-1067 [email protected]

 

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Q: How to cancel radiant revival repair products after free trail without my consent -Michael Barham

A: Call your bank and dispute the charges, or call the cream company and demand a refund. Good luck! Rachel

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Q: Decollage free sample is a scam Here are 2 numbers I have but when you call they don't answer Decollage just customer service 844-215-7226 & 844-318-9888 I wished I had read Rachel's article before ordering this product. -Terri

A: Terri, thanks for sharing! Rachel

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Q: I am trying to fine Phone # For RTK*ZanuEyeSerum and same for Skin care.I need to cancel both NOW NOW. Not on list. Thank you -Dorce

A: Dorce, call your bank. I don't have every single number, and the names change too quickly. Rachel

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Q: Is Angelina Jolie's skin line "Revived Youth" under "Revived Youth Cream" in your list? Under 800-836-0752 ? I signed up for a free trial and it keeps coming and the price is outrageous and there is not a phone number anywhere to cancel. A different complaint website had 844-358-1142 listed (Mon-Fri only 9-6 EAstern Time Only). Need help please -- really need to cancel this auto mailing and of course billing full price scam!! -Elizabeth

A: Elizabeth, yes that # is correct for Revived Youth...if it no longer works, call your bank and get the number of the company who is billing you, it's always billed under a different name. Rachel

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Q: How do I begin a civil suit against a scam face cream company? -BethAnnie

A: BethAnnie, I don't know of any lawyers filing class actions...there are so many of these companies and the names change so frequently I think it would even be hard to get a class action together. You could try calling your state's attorney generals office. Good luck! Rachel

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Q: I just signed to receive christie brinkley trial and want to cancel the order asap please help me to get best contact details to do this before i receive the trial sample -Carol

A: Carol, the number for Christie Brinkley is on my list. Call and cancel.

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Q: I need a number for luminary revitalizing moisturizer .i did not order more .and they keep sending. I paid for one that was fee and I pay shipping and handling for 4.95. And that was it . -Mary thurston

A: Mary, call your bank they should be able to provide you for the phone number for Luminary. Rachel

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Q: I was on Facebook and thought I was getting a free sample of krasa cream which I had to pay shipping and handling they cleaned my debit card out how can I get a number to get it back on -Charlane

A: Call your bank for the number if it's not on my list. Rachel

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Q: Is there a scam with Aura Revive? I called the number on my order in January and I had to leave my concerns and give them my number . I ordered a sample , but I want to know if they are affiliated with Elliesse firm cream and eye serum.? I mad a big mistake with them and I have paid dearly for it. -Patsy

A: Patsy, all those you mentioned are scams. Free trials which turn to a billing on either the 12th or 14th day. I always recommend against free trials unless you can read the terms and conditions to make sure it's at least 30 days, and there are very few of those. Be sure and cancel and/or call your bank for assistance to dispute the charges or at least cancel them going forward, but you'll need to try contact the companies first, get the numbers from your bank, it's usually billed under a different company name. Good luck! Rachel

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Q: Rachael, a wonderful service you provide IF I could access the #'s. I refer to your list as recommended and tried several different ways without success. What am I missing? Thank you in advance! -Patricia

A: Hi Patricia, I'm not sure why you can't see the list, if you scroll down their all listed alphabetically. If you're on a small smart phone you may have to turn the screen to landscape to see. Or better yet, use a desktop so the list is easy to read. Thanks, Rachel

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Q: Rachel, Is YOUR BLOG also a scam? After I submitted my last ?, an ad for yet another skin care product came up. Do you offer this "help" in order to sell another product? I will be very surprised if you actually answer this or my previous question. -Patricia

A: Patricia, my blog is not a scam. I do product reviews and I also recommend great products that I personally use and have had good results with. What came up is not an ad, rather it was probably my top recommended cream after you submitted your questions and a link to my personal review of that product so you could read about my personal experience. I do answer all the questions on my blog personally, and usually give a time frame for a response of 1-2 business days, but wanted to answer you sooner because of the nature of your questions. Hope this helps. Thank you, Rachel

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Q: Reno face cream only want free sample no more after cant.affordd them can i cancel it -Kathleen.Anne

A: Kathleen, call your bank and ask for the number for Reno or the company who billed you the s&h fee of $4.95, that's who you need to contact to cancel this auto shipment. Good luck! Rachel

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Q: I am getting a recurrent card transaction from Formula Pump monthly for $93.79. Do you know what this is for? -Lavada

A: Lavada, sounds like you signed up for a free trial which turned into an auto ship monthly delivery. Call your bank and get the number for the company who is billing you and call them and raise hell. If you didn't order it, you need to demand a refund or ask your bank to dispute the charges. Good luck! Rachel

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Q: Is the anti-aging and serum by Kellie a scam too? -Annie

A: Yes, I have the Kellie Anti-aging Serum by Artistry Labs on my list of scams, I don't have a phone number though in case you happen to have it. Rachel

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Q: Do u have a number for wonderful skin cream but i got keto fat burning pills from them -Nyree love

A: Nyree, call your bank for the numbers of the companies who billed you on these, could be a different name. I don't have those sorry! Rachel

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Q: I just want to say THANK YOU for doing this blog. My first time at ordering skin products and I got scammed, and without you, I would have had to pay even more. You're an angel. -Margie

A: Thanks Margie! You're very welcome. :) ~Rachel

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Q: Wares the numbers I only see the name? -Sylvia

A: Either turn your phone to landscape or try on desktop, they are there. Some phones are weird. Thanks! Rachel

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Q: Cancellation number for Decollage Institute creams:(844) 215-7226). Mon-Fri 9am-8pm. https://decollageskincare.com/terms.html -Gloria

A: Gloria, thanks so much for sharing! I'm going to add Decollage Institute Cream to my list. ~Rachel

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Q: Demra viva and radianr bloom have both... cant scammed me... €539.28 ..so far!! Cant find numbera to cancel. Im sick to my stomach. Please help me! What do i do???? -Finola

A: Finola, read the instructions on how to cancel on the blog, it's best to call your bank. Good luck! Rachel

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Q: I would like the contact details to cancel free trial for active plus youth cream South Africa. I believe it is a scam. -Marie-Louise Louw

A: Marie-Louise, contact your bank for the number, if it's not on my list, I'm sorry I don't have it. There are hundreds if not thousands...too hard to keep an up to date list. Rachel

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Q: I can't see the numbers and don't know where on my phone landscape is -Michele lexow

A: For landscape you just turn your phone sideways and it should automatically make it bigger. Just look on desktop, or tell me which cream you're looking for and I can message back. Rachel

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Q: Do you have any phone numbers for Skin Royale? -Gayle

A: Gayle, I'm sorry but if it's not on my list I don't have the number. Contact your bank and ask them, they should have it, and it's usually billed under a different name. Rachel

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Q: Rachel - number for Aqua Eye Serum is 866-382-9638 (Bestway Beauty, NC). When you call, you aren't talking to anyone in North Carolina. -Lorene

A: Lorene, thanks for sharing! I was missing the phone number for Aqua. ~Rachel

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Q: I have tried to cancel my skin care order. They have no address to return samples to (?) and would not provide me with address of Ontario locale where products are shipped from. I have been hung up on by several supervisors. I have an email to indicate my cancellation so I hope not to be further charged. I have told then BBB and my credit card company will be involved in a fraud dispute. What now? Please advise. -megan

A: Megan, sounds like you've taken the appropriate action. Hopefully your bank will come through with filing as fraud and refund your money. Banks are not always accommodating and will sometimes require you to contact the cream company.... even if they're impossible to reach!! Bank will sometimes try a three way call with you but if no one can reach them, bank should go ahead and block them and be on your side, let's hope that's the case. Good luck! Rachel

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Q: Do you have the numbers for Rejuvativ Rejuvalogic And Night Time Recovery Cream associated with the first 2 I listed. I can't find a number anywhere -Sarah

A: Sarah, I'm sorry I don't.  I would call your bank and see if they have a number on the back end, and they bill you under a different name fyi. Rachel

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Q: Are you able to get the mailing address for vero revive? -ELAINE

A: Hi Elaine, I don't keep track of their addresses, I would call your bank and ask for a good working number for the company who is billing you and go from there. Good luck! Rachel

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Q: Any news on emollient skin by kelly ripa? -Chrissy

A: All those Kelly Ripa creams are big fat scams....buyer beware. Rachel

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Q: Thought I ordered trial size of product for shipping and handling. The product name was Find Youth and Beauty out of Florida. The address on my credit card said tribecanutralFl but there was NO phone number to call to cancel.Can you please help me cancel this order!! -Janet

A: Janet, I can't find any ads for this cream. I would contact your bank and get the phone number for the company who charged you s&h, that's who you need to call to cancel. Good luck! Rachel

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Q: Please cancel all products from Derma/Devine. -Lorraine

A: Lorraine, please go back and read the blog post...it's not me charging you btw :) My blog post is to warn people and to help by providing phone numbers. Rachel

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Q: I just received the second bottle. I didn't want the first! Mine is called Aura enriched under eye serum. The 800 number on bottle is no longer in use. Help! -Ann

A: Ann, you'll have to call your bank and get them involved, it's the ONLY way. File a fraud dispute and ask them to block any further charges from who is billing you. Sometimes they will reverse charges if you're working with a good credit card company. Good luck! ~Rachel

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Q: How do I cancel this Nouveau Eye Essence as I only wanted the trial product. -carol

A: Call your bank and get the number of the company who billed you the s&h, call them and cancel any future subscriptions. Rachel

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Q: I have been scammed by Tru-Allure facial and eye serum. Can you please help with a contact number. -anne reeve

A: Anne, I don't see the phone number for Tru-Allure on my list, sorry. Call your bank and ask for the number on their side for the company who is billing you, it's usually a different name. Whoever charged you the $4.95 s&h fee is who you need to contact. Good luck, Rachel

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Q: Looking for the Number for Pure Obsession Skincare to cancel ?? -Kim

A: Kim I don't think I have that one on my list, sorry. I would call your bank and get the number of the company who is billing you, they bill you under a different name. Look for the s&h fees. Good luck! ~Rachel

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Q: I have been trying to cancel both Nouveau; Restore-Revitalizing Moisturizer & Restor-Ageless eye Revitalized Pallet: 138361, without any success. I ordered the trial 2 months ago, have received 4 different boxes since. Calling only ends with the call being disconnected. What can I do to make this nightmare end. I am actually allergic to the product, resulting in rash and facial swelling. Please advise. Respectfully, Allicia few -Allicia

A: Allicia, you should call your bank or credit card company asap and file a fraud dispute, if they won't do that, ask them to cancel your card and issue a new one, it's the ONLY way to stop them from sending and billing. Good luck, Rachel

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Q: I admit I was scammed but can’t find a number to cancel the Liva Derma Retinol Face Cream. -Mary

A: Mary, it's best to call your bank and ask for the number and/or try disputing the charges. Rachel

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Q: I paid for shipping and handling fee for the free trial and that was all I wanted but checking my account today I find that $92.30 with taken out of my account please do not let this happen again I do not want the product. - Darcell Deane

A: Darcell, please go back and read my blog post, I'm not the one charging you. I'm giving you a resource with phone numbers and tips to cancel. Rachel

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Q: Have cream Active+ free trual.. Looked for 2 days and no contact number. Had it for about 3-4wks. Finances are tight and will have no money if they take payment.. How can I contact them to request cancellation.. please help Thank you Joyce -Joyce

A: Joyce, call your bank right away and see if they have a number, if not tell them block charges and dispute the charges. Rachel

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Q: The scam I fell for is not listed here... it’s Instantelixir proactive repair and instantelixir eye revitalizer. The phone number I have does not work. Would you be able to help me. They are now charging me 88.98 twice from my bank account when this was supposed to be a FREE TRIAL -Rachel

A: Rachel, call your bank for the # if it's not on my list, they should be able to help you. Good luck! Rachel

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Q: No question...just a comment. My wife saw the terms after she purchased, even after an exhausive search of the advert. She called her credit card to get the number and was able to cancel after the person on the other end tried to intimidate her. They canceled the order though. Sad, what if this was our moms or grandmothers. They would not fight and in some cases, may not even know how to get out of the scam. -Jon

A: Jon, unfortunately I get dozens of emails every day from moms and grandmothers, people living off SS and a fixed income, it's sad. This is why I write these blog posts in hopes people will share them on Facebook. No one seems to care, and word of mouth is our best defense against these scams. Thanks for your message. Rachel

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Q: i was charged for 97.92 and the phone numbers associated with the charge is not good.that number is1877-282-0444. can you provide any info so i can fight to get my money back. -kay

A: Kay, you need to call your bank or credit card company and dispute the charges. Rachel

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Q: I need to cancel DermaFolia, they keep sending them. -Jeannene

A:


Jeannene, I found this in a comment: I just cancelled Derma Folia. The number to cancel is 844-359-9242 or you can contact [email protected]

 

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Q: How do I cancel these products renew youth serum and renew youth skin cream? -Donna

A: Donna, it's best to call your bank to get the numbers of the companies who are billing you and cancel directly. Sometimes the bank will do a three way call with you to those vendors. You must reach them to tell them to cancel the auto ship, and ask for an email confirming your cancellation. Good luck! Rachel

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Q: I just want to thank you for the list of phone numbers for cancellations. Until I visited your site, I did not know that when I ordered a trial for Derma Gieo that I was setting myself up for monthly deliveries and charges to my credit card. I called the number you listed and "Jacob" was very professional, cancelled my membership, and gave me a cancellation number. Now I wait with bated breath to see if it is actually cancelled. -Liz

A: Liz, you're welcome thank you! Rachel

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Q: Need # to cancel order from "Kathy Lee Gifford Angelina (sp?) Favce, Eye cream/serum? Thank you. -Karen

A: Karen, unfortunately I can't keep try of all the numbers, if it's not on my list I don't have it. It's best to call your bank for the number and you can also ask them about disputing the charges. Thanks! Rachel

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Q: Help me! I paid shipping for a free sample and now they want to charge me 85 dollars -Susan

A: Susan, I give instructions on how to cancel in my blog, best to contact your bank.

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Q: I have fallen for a Bella Restor product. I looked all over the website and could not find any terms or conditions that were now clickable or anything that mentions any dates of the trial. Yes, several mistakes on my end there. My bank has numbers associated with the trial but neither seem to get me anywhere and either does the email address. I emailed with no response. Suggestions? -Misty

A: If you can't get through to cancel with even the number the bank gave you, tell the bank you wish to dispute the charges. They should put a block on them. If they won't, cancel your card and get a new one, and think about changing banks, because some banks provide really good protection against scams. Rachel

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Q: Do you have Luna skin care number I'm a disabled veteran and they give me the run around every time I try to cancel. -Marvin spears

A: Hi Marvin, Luna is on my list, here is their number. You should call your bank or credit card company and ask for help and dispute the charges, this is a scam. Good luck! Rachel







Luna 877-671-0074

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Q: I can't find a number for GB and they took 99.99 out of my acct scams so sick of them wounder if thier is a numb to cancel this Glamour Beauty -Rayanne

A: Rayanne, call your bank for the number.

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Q: I have a charge from mea*mybeautyserum for 4.95...keep trying to search what it is and for a phone number....help! Any clue what it is and who to contact? -Stephanie

A: Stephanie, if there's no number next to the charge on your statement, call your bank for the number. Good luck! Rachel

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Q: I received small box I opened it I small bottle of Jeune Flyer I didn't order this. Thepac kage didn't have a phone number.Do I need to send this back? -Belinda

A: Belinda, you should call your bank and file a fraud dispute...they may have the number and may want you to call to cancel and you can try demanding a refund. It sounds like a "free trial" in which case they're going to bill you full price for the product on the 14th day... and day 1 is the day it was accepted/ordered. But if you didn't order it, you need to call them and demand a refund. Good luck, Rachel

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Q: How can I cancel my request for a "free" sample of their wrinkle remover cream? Please help me. -Norma

A: Hi Norma, if the number is not on my list, it's best to call your bank for the number, also ask them if you can dispute the charges. My blog gives specific instructions on how to cancel, so I would go back and give it a read. Thanks and good luck! Rachel

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Q: Do you have a list to cancel other stuff for instance I keep getting bottles for memory loss Nuerofuse and never ordered it but it's getting paid from my bank account.That's just 1 out of 4 others and each time I change my bank account something new starts coming in the mail. -Lara

A: Hi Lara, I don't keep track of anything but wrinkle creams, but you're right, there are free trial scams for diet pills, brain enhancement pills, and other producs. I did find a website for NeuroFuse, and their phone number is 877-388-5875. You can visit what looks to be their official website here. I am linking you to their "Contact Us" page which is where I found the phone number. If you call to cancel, be sure and ask them for a confirmation by email. I did read their terms and conditions and it's a 14 day trial! The clock probably started the day you ordered. Good luck! Rachel

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Q: I tried the trial Derma REWIND & now am being charged $97. I can't fine a phone number to cancel! Can you help? -Nadine

A: Nadine, I can't find a number for Derma Rewind, all their links are flipping to the Beauty & Truth scam. Have you called your bank? Rachel

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Q: Need number for derma devine so can get money back -greg

A: Greg, the number for Derma Divine is on my list (877)376-1067.

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Q: How do I cancel illum free trial I opened it changed my mind -Sandra

A: If it's not on my list, call your bank for the number, they should have it. They bill under a different company name, look for the s&h fee. Rachel

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Q: The phone number 1-855-511-1244 for Beauty Wrinkle Reducer has nobody answer the phone. It automatically disconnect itself after a few rings. How to contact that company and what is their website? -viki

A: Viki, call your bank and see if they have another number, otherwise file a fraud dispute with them. Their website is probably gone already. Rachel

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Q: How can I get a phone number for Ecomaxx ? They keep sending their product to me and billing my credit card. How can I cancel ? -Kelly

A: Just call your bank, sometimes they're hard to find online. Rachel

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Q: I ordered a trial size o cream called Made Pure came also with eye serum can't find tel number to cancel them from charging or sending more.What do I do? -Jane Precious

A: Jane, best thing to do is call your bank and get the number so you can cancel. Rachel

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Q: I don't believe I actually fell for this scam from Ilus-skin.com. A free trial of which I didn't read the fine print. I emailed a cancellation to them within the required time (as I believe). I just emailed them to cancel. The number I have is 1-855-322-0188. Do you have any other numbers? I appreciate your help. Thank you. -Linda

A: Linda, I don't think I have another number, were you able to get through? Call your bank and see if they have another number for the company who is billing you and it may be under another name completely (look for the s&h fee and associated company). It's important to CALL.... sometimes (and more often than not), they will completely ignore emails.... you have to get someone on the phone, and then ask for an email confirmation of the cancellation so you have a record of cancelling should they continue to bill you. - at least you'll have something to show your bank to dispute the charges. Good luck! Rachel

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Q: can't find any info on the actual cost of peraglow when they start billing you...do you know? here is the number for peraglow or skin tensive xCell... 1-866-201-1963 -carla

A: Carla, all those free trial scams run about $89 - $109 per month once they start billing you. Not worth it... try and cancel. Rachel

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Q: Have u got a number for elements. I've just found out through your blog that I've been scammed too. Had no idea until money was taken out of my account under the name'eyebringup' so frustrated!!! -Angela

A: Angela, if the cream is called "Skin Elements" the number is on my list: (855)835-1482 or (855)260-1660, email is [email protected]

I have nothing under just the name "Elements." Good luck! ~Rachel

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Q: I order the JoAnna Gaines skin care. I got it in the mail today.i need to cancel asap!!!! they took more than $4.95 x 2!!! I'm so upset!!! please help me!! -Tina

A: Call your bank and get the number of the co. who is billing you, call them and cancel. Rachel

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Q: I am trying to cancel my order for Kra'sa I can't find a number please help -Mary

A: Hi Mary, it's best to call your bank and ask for the number of the company who is billing you, it may be under a different name (it usually is), and I don't have every number... they change so frequently it's hard to keep it updated 100%. Good luck! Rachel

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Q: Exotique Face Cream Trial Offer, unfortunately there was an ad on snap chat that directed me to this company and it seemed very legit. I just received the product today, should I not use the product? -Salena

A: Salena, just know they're going to bill you about $100 on day 14, day 1 was the day you ordered. I would call your bank and ask for the number and cancel asap. This is a scam. Rachel

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Q: Does anyone have contact info for: LillyFresh, BrilliantEyes, Paths-of-Beauty ? -Loretta

A: Hi Loretta, thanks for your question. I did some research and here's what I found. "Lily Fresh" (spelled with one L) is an organic skin care line and they sell things outright from their website, they look legit if that's something you'd like to try. If you saw a free trial for a "Lilly Fresh" I can't find anything on it. However, beware of Brilliant Eyes, this is one of those short term free trial scams I warn about. The phone number for Brilliant Eyes is (800)135-7930 or email [email protected]. I can't find anything on "Paths-of-Beauty" either. Could you mean "Stages of Beauty"? That's a good line I've tried it before. I have a review on it and you can read that here if you'd like. Let me know if you have any more questions. Thanks! ~Rachel

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Q: I am trying to find a phone number so i can return this product and cancell my order. Can some one help as a phone number does not exist the product is active plus youth syrum -Lisa spooner

A: Don't waste time trying to find it, you probably won't. Call your bank for the number and/or file a fraud dispute. Rachel

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Q: Im trying to find the number for Cognimax for healthy brain. And Cezaria an anti aging cream. Please help thank you -Sue

A: Hi Sue, it's best to call your bank and ask for the number. It may not be under the names of the actual products. What you need to do is find the line entry of the companies who are billing you for these products, and contact them. It's oftentimes a completely different company name. But you should be able to find the charges of when they sent you the free trials since you would have paid for shipping & handling, and any recurrent charges. Good luck, but contacting your bank is hands down your best option. xo Rachel

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Q: What is the # to Extensive Instantly Ageless in Santa Ana, California?? -Loretta

A: Loretta, I searched and can't find the number for Extensive Instantly Ageless, huge scam and links are flipping to new cream scams. Call your bank and ask for the number for the company who is billing you, and file a fraud dispute. Rachel

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Q: I’m trying to help my mom cancel a “subscription” to No.8 Rejuvenation Eye Serum & Elise Anti Wrinkle Cream (they ship together). We’re well aware that it is most definitely a scam, but can’t find any information about the company who sells and manufactures these products, nor can we find the said seemingly nonexistent company’s contact info. Has anyone dealt with this brand, and can anyone provide any useful advice that can assist us in putting an end to this particular issue. Thank you! -Gray

A: Gray, save yourself some time searching the web and just call your bank for the number of the company who's been billing you - it's probably listed under a different company name. Call them, and cancel the recurring auto ship and demand a refund and see if they'll budge. Good luck! Rachel

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Q: I was charge over 200.00 Us for skin cream I’ve not ordered and haven’t even heard of this company . There located in Houston Texas. They have a US and Canadian #833-847-3633! How did they have access to my Visa ? I’m Ontario Canada ... I will be contacting my bank today ! I’m not sure if I should called them up ? -Claudette Witkowski

A: Hi Claudette, usually this happens when you accept a "free trial" for a skin cream and you have to enter your credit card to cover the $4.95 shipping and handling. But if you didn't accept any such offers, then yes definitely contact your bank asap to dispute them as fraud! Good luck, Rachel

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Q: Which endorsement is Ellen Degeneres promoting now? -Brenda

A: Brenda, the Ellen free trial cream ads you're seeing are ALL SCAMS. She's not really promoting ANY creams. Beware and ignore those ads. Rachel

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Q: I need the # for hyra-riche(Reese Witherspoon endorsed)"popularring -Natasha

A: Natasha, call your bank for the number, you'll have to look for the charges and find the name, and your bank should be able to give you the number so you can call and cancel. It's likely under a different name than the cream, but they would have charged you s&h fee so look for that charge. Good luck! xo Rachel

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Q: I ordered a free trial for Active + and I would like to cancel any further orders but I cant find a phone number to call them to cancel.. I live in Australia would anyone have a contact number for them please. -Karen

A: Karen, call your bank...they are your best defense...

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Q: Is Vita Silk a scam? It was advertising it was Kathie Lee Gifford's skin cream. -Susan

A: Yes, Kathie Lee Gifford does not have a skin care line or really use this cream. Rachel

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Q: What is the best cream for sagging skin on legs and arms pse -Rioma

A: Rioma, I love the Crepe Erase products for body! You can read my review on Crepe Erase here or visit the Crepe Erase website here. I use this on my legs and arms and I've seen a good improvement in texture and staying hydrated. I'm in the sand a lot (playing beach volleyball) so my legs get extremely dry and scaly. She has face products too but if you just want the body package it's $39.95 for the Body Polish and Intensive Hydrating Body Treatment, and with that you get a free gift (the Advanced Firming Eye Treatment). The 5 piece package is $59.95 and that's for face and body. You get free gifts with that as well.  Let me know if you have any questions. ~Rachel

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Q: How do i cancel free trial for vlamorous -Lynn

A: Lynn the number for Vlamorous is on my list:








Vlamorous 844-621-2325 [email protected]

 

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Q: Hi Rachel I have spoke to the credit card company they have stopped my card before anymore payments have bin took out. I have sent the company 3 emails to cancel any further subscriptions and asked for a cancel confirmation email. They haven't replied yet I do have the phone numbers to phone to cancel but as ive read on other questions asked you cannot get through so will the emails be enough Jackie -Jackie

A: Jackie, you should always try calling first, then ask for an email confirmation of your phone call... Good luck. Rachel

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Q: Receieved charge from select derma. How do I cancel? -Jennifer

A: Jennifer, I give lengthy instructions on the blog you posted this question on, I would go back and read it... :) Best to contact your bank for assistance.

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Q: Tried calling to cancel auto delivery for Youthful Beauty, said from shark tank. Called phone number,rings once then silence, then busy beeping noise. I need to cancel ASAP. -Karen

A: Hi Karen, that's typical of these scams. I would call your bank asap for assistance. They may be able to give you a different phone number or help you to dispute the charges and block this awful company. Good luck, Rachel

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Q: i have been scammed by beautywrinklereducercream! Number does not work ... What do I do ? Going to bank tomorrow ! -Debbie Mccormick

A: Yes, file a fraud dispute with your bank. Rachel

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Q: I have noticed that my card has been charged $94.90 for some superb rejuvenating stuff, not once but twice, on 8/3/2021 at 22:00:16 and again on 9/3/2021at 14:18:10. I have never heard of this stff before and have never ordered it. I am on SS and really dislike having money taken out of my SS when I never authorized it. I would like to be refunded for both times, which totals $189.80. How can I get that refunded? -Thomas

A: Hi Thomas, I'm so sorry, I hear this story daily and it's infuriating. Please contact your bank ASAP and get those phone numbers of those companies who charged you. Call them and cancel, or report as fraud to your bank and see if they will help you get these cancelled. Are you sure you didn't click on some free trial somewhere? They are very sneaky... but definitely take this up with your bank - they are the only ones who can help you. Good luck! Rachel

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Q: i asked a question about a week ago but dont see it here! im getting biled from 1. uphighslimhlthgarcinia (this comes on bank statement) received product once but have been billed 3 times 2. discernibleliberatef...billed 2 times 3.vyessence have u heard of any of these or have numbers for any? thank you Cindy -cindy

A: Cindy, I haven't been able to keep my list of phone numbers properly updated since there are thousands of these scams. PLEASE CALL YOUR BANK, AND ASK FOR THE NUMBERS, oftentimes they will bill you the shipping and handling fees under a different company name - but that's who you need to contact. Good luck, Rachel

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Q: I never received the Luxurian Eye & Neck cream, and the anti aging cream. How do I get my money bac, I had canceled 4 days after placing the order? -Arlite

A: Arlite, you commented on a blog post that I wrote at length detailing how to get your money bank, please read it. But in a nutshell, CALL YOUR BANK FOR THE NUMBER. Rachel

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Q: tried calling the number you have listed for lucienne skin no answer....not avail ? -Donnarae

A: Try the email for Lucienne, sometimes they change their phone numbers, or you can ask your bank. ~Rachel






[email protected]

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Q: Did I miss it it's called pinnacle life age renewal hydrating cream,and rejuvenate under eye serum, thanks so much -Sharin Hewitt

A: Hi Sharin, I'm sorry I don't see Pinnacle Cream on my list, I would contact your bank they should be able to give you the number, if not, cancel your card. Good luck!  ~Rachel

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Q: Allumiere? Scam? -Nan

A: yes

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Q: Ibelieve FreshLookSkin-EverfirmEyes in Santa Ana,CA is a scam. Any suggestions on how to get their phone number -Nancy

A: Best to call your bank if it's not on my list....you may never find it online since they change names frequently. It's probably a different company billing you than the cream name. Rachel

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Q: I need the customer service number for lumivol -Melissa

A: If it's not on my list, I don't have it I'm sorry. There are hundreds of these scams. Call your bank and ask, they'll usually have it. Good luck! Rachel

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Q: Does anyone else know about the Dermabella skin trial? I just received a free trial of prescription youth as the skin care products from them.is it a scammer? I cannot find anything on this trial. I'm scared and confused about what I'm going to be charged I got some bad news from y Oncologist and I don't have the funds anymore to pay for the skin cream. I need to cancel asap! Thank, Holly -Holly

A: Holly, please call your bank and ask for the number of the company who is billing you, it may be under a different name, and you'll need to call them to make sure they cancel and don't send you anymore. Rachel

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Q: i was scammed for 89$ on Radiant Revive is there anyway of getting my money back, this is outrageous -Donna

A: Donna, call your bank and get the number, see if you can dispute those charges. Rachel

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Q: Ordered Crème de la Jolla sample and found I was caught up in the automatic reorder process. Fortunately I called early enough and was given a cancellation number. However I was told that I had to return the original jar to: Reichgasse 61, 7000 Chur, Switzerland. Is this legitimate that they don't have a US address for returns? The billing on my card came from MuscleMaxMikeGarcinia and the phone number was 844-688-6942, -Evelyn

A: Personally I would cancel your card and have your bank reissue you one. No way you should be required to pay the shipping back to Switzerland. And yes, that's fishy but a lot of these scams are held in South America so Switz doesn't surprise me. Sorry. Rachel

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Q: Hello, I am trying to get the number for Diamond Glow, I received the cream and serum and was just charged $90 I found the link for the site now it redirects me to another skin cream name of Brilliance SF with same spiel. -Meghan

A: Hi Megan, sorry I didn't get back to you sooner. I hope you've called your bank by now and gotten the number of the company billing you, so you can cancel. Good luck! Rachel

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Q: Hi.. I need lacell customer service phone number and can't find it on web. The serum is making my skin dry and itchy. Thanks -Susan

A: If it's not on my list, I don't have it. Call your bank and ask they'll usually have a number on the back end. Rachel

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Q: Just wondering if anyone knows if the sole youth skin care is a scam I paid what was suppose to be shipping which was $6.95 but just a few mins later I got a charge on my card for something that says extended wonder advance for $7.00 that I have no idea what it is and I didn't approve -Linda

A: Hi Linda, yes hands down it's a scam. Find those charges on your bank statement and call them and cancel all free trials and any further shipping. You may need to call your bank for these numbers if they don't show on your bank statement or online. Good luck. xo Rachel

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Q: I fell for this crap over a year ago, after calling them they claimed they cancelled my subscription. They never refunded my money and now a year later all of the sudden there is another charge on my card! No phone number attached, bank cant do anything but issue me a different card number due to fraud, but thats a pain. I do not see this place listed above. Healthy Skin Perfeccream LOC Hialeah FL. Is what in on my bank statement. Hep, who do I contact? -Karen Clark

A: Sounds like your bank has given you the best remedy. Cancel your old card and get a new one issued. Your bank should have a way of contacting them though, there should be a phone number attached.... they can sometimes just get your new card # and charge the new one if you agreed somewhere for the free trial. I would ask your bank again for the phone number of the vendor charging you so you can call them and make sure everything is cancelled. Cancelling the card will most likely work, but I've seen them come back around before... good luck, this sucks!

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Q: I made a order on your website today and I want to cancel -Geraldine

A: Geraldine, you'll probably have to call your bank and ask for the number of the company who billed you the s&H. I don't sell products and I don't sell these free trial scams. Rachel

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Q: how can i cancel vita silk antiaging cream and eye cream -marilyn

A: Marilyn, please refer to the steps to cancel in my blog post. Thanks, Rachel

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Q: Dermavivaskin cream and serum do you have a cancellation number -Ei!leen

A: Eileen, if it's not on my list I don't have it, I'm sorry. They're hard to keep up with...I would call your bank for the number. Rachel

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Q: I don't see Joelle Monet on the list. Is this also a scam? -Nicole

A: Nicole, I haven't been able to keep this list updated, there are too many. If it was a free trial, then yes. 99.998% chance that they charged you for shipping, and they're gonna whack you with the full price as soon as the "free trial" is up, unless you call them first and cancel. Call your bank for the number. xo Rachel

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Q: How do I return my Tru-Allure product? -Diana Dunning

A: Call the company and ask for the address... If you can't find the number, call your bank and ask for it. If they don't have one, file a fraud dispute. Rachel

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Q: Scammed from Australia too! I sent an email to the email address supplied on my “receipt” on the same day of ordering the “free sample” requesting my order be cancelled because there was no way on their website to cancel. I also tried calling and no response to phone calls OR emails. They have now billed me over USD$600 and so I have filed a dispute with my bank for fraudulent charges. Any other suggestions? -Margaret

A: Margaret, your bank is your best bet, hopefully you have some protection with them. You could try contacting the company and they may offer a partial refund but it's better if you can get your bank to dispute the charges altogether and block them. Many of these companies are foreign with no extradition policies so going after them is a waste of time. Sorry. Rachel

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Q: These company r doing scam out there. Eye repair simple NV—18889923053 and Skin repair simple NV 18889923053. U promise credit card is not helping me to get my money back and those two company charges on my account more then $600 dollars.. what should I do.. -MO Gaz

A: Mo, call the skin companies and DEMAND a refund, ask for the supervisor and don't take no for an answer. I would think about having those cards cancelled if you can't get through and your bank won't help you. Also - time for a new bank, that's ridiculous they won't help you. Rachel

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Q: I cannot find contact phone no. For DR Cream (derma revival) can you help? -Pamela

A: Pam if it's not on my list I don't have it, try calling your bank. Rachel

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Q: I just got off the phone with VELAIRE at the number you have listed. !-888-382-7943. I did reach someone and didn't have to wait long. She was explaining the offer and I kept trying to talk and she would not stop speaking over me. I asked to speak to a supervisor several times and she hung up on me. What do I do now?? I will call my bank tomorrow. -Ellen

A: What a boatload of crooks! All you can do is call your bank, that's the best course of action. Have them cancel your card if they won't dispute the charges, you may never get them to actually cancel it even if you get them on the phone. If you do, make SURE they email you a confirmation of cancelling so at least you'll have something to show your bank. Rachel

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Q: Please please stop sending me anything I beg you to STOP I CANNOT AFFORD THIS CREAM. PLEASE STOP!! THIS IS AN URGUNT REQUEST. I have SENt YOU EVERYTHING BACK to sender please stop taking money from my family. Kathy 0401920028 txt me when you have put a stop to it. Please. -ksthy Torcasio

A: Kathy, did you not read the blog post where you left your message? Please go back and read. I'm not the one charging you. If you haven't gotten anywhere dealing with the company directly, please file a fraud dispute with your bank or credit card company. Rachel

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Q: Do you have contact info for VitaClara & Radiancy? Fell for free trial, too. HELP! -Jackie

A: If it's not on my list I don't have it, sorry. Call your bank for the number.

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Q: Phone #for ambella allure -Sandy

A: Sandy, these are both on my list:











Amabella Allure  888-312-9445
Ama Bella Eye Cream 888-312-5212, 888-727-1575

 

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Q: I just need to cancel my free trial. -Cindy Bolivar

A: Cindy,  you'll have to read the instructions on my blog post and contact the manufacturer, or your bank to dispute the charges. Good luck! Rachel

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Q: I have just found in a carrier in my shed a product I hadn’t ordered, I was I’ll at the time & a carer put the product in the bag for a later date when I was well again !! It had been forgotten about about by this lady !! It is unopened!! Pls can I return this product!! It’s ‘eye serum’Expert lift IQ beauty & youth -Marilyn

A: Hi Marilyn, you'll have to contact your bank and find out who is billing you for that, and give them a call. You'll definitely want to reach them so you can cancel any ongoing subscriptions, I'm assuming they've been mailing this to you monthly? Thanks, Rachel

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Q: Looking for the number for Procream -Ruth

A: Best bet is to call your bank for the number if it's not on my list... I can't keep up these days there's so many scams! Rachel

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Q: I need to cancel two creams, and one is AquaRefineSerum and the other is AuroraSerum. The phone for the first one is disconnected. Please Help. -Deborah

A: Deborah, I'm so sorry but I've spent 30 minutes looking for the phone number for Aqua Refine Serum and can't find it anywhere. I find plenty of ads/sales pages that offer it but all of their links flip to a different wrinkle cream scam, mostly the Coal Cosmetics Anti Aging Cream. The phone number for Aurora Serum is on my list (800)719-9459 but I think you have that one already. I would give your bank a call and see if they have a phone number for Aqua Refine. If you do get your hands on a good number, will you please share it with me so I can add it to my list? You're not the first person who has emailed me about this one. Thank you! ~Rachel

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Q: l'ojesete $4.95. I fell for this. Is it a scam too? how can I contact them? -Carol

A: Yes, scam. I give directions on my blog post, call your bank! xo Rachel

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Q: I can not locate a number for AmbroSina Skin Cream to cancel before they charge my account. Are you familiar with this product and do you know of a way to contact them? Thanks -Angela

A: Angela, best to follow the instructions for cancelling posted on my blog and contact your bank for assistance with the number. Good luck! Rachel

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Q: I just ordered a free sample of lavette cream I think for 5.95 a trial sample and there is no telephone number to cancel the order. Please help me out I don't want to be charged $250. Can you please find a telephone number for me. ASAP please? -Vicki

A: Vicki, call your bank for the number if it's not on my list. They should have it. Rachel

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Q: Do you have the phone number for invigorite face cream, thanks. -Reg

A: If it's not on my list, I don't have it I'm sorry. Call your bank for the number.

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Q: The phone number for Derma Devine won't show up..what is the number? -Lori

A: If it's on my list you may need to turn your phone to landscape to see the phone number. If it's not there I don't have it and I would recommend calling your bank for the number. Good luck! ~Rachel

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Q: I signed up today for a free trial. The email address i found is mobile.thynaturabeaute.com, how do I cut this off now that i know it's a scam and I have 14 days to stop it? -Bunny

A: Bunny, I provide instructions in the blog post...

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Q: Number for..... Eye Serum For You -Billie

A: Billie, I don't see any products called "Eye Serum for You" when I do a google search. Is this the company name who billed you maybe? What's the name of the serum on the container? Thanks ~Rachel

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Q: I see derma folia on your list of free trials. I don't see a number listed to cancel my order. I've looked on their website but there's nothing in it to cancel. Do you have a number for them? -Valerie

A: Valerie, call your bank for the number. I haven't found all of them, only know that they are scams. Good luck, Rachel

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Q: Soleil phytoceramide eye cream and lumanere ageless facial serum are not on your list. I cant find where to cancel or return. Do you have any idea where? -Kress

A: Kress, those must be new ones. Call your bank for the #'s. Rachel

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Q: Just signed for free trial SilqueSkin anti-aging cream. Is this a scam too? -Tina

A: Tina, yes it's a scam. SilqueSkin is on my list. Rachel

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Q: what is cancellation number for illum anti wrinkle cream -gina

A: If I have a number, it's on my list. If not, call your bank. Rachel

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Q: I was scammed by Junivive,firstly back in April.I got in touch with my bank and they retrieved the money around £300.I thought that was the end but last week I received another jar of cream,my daughter-in-law phoned Junive and they said it was nothing to do with them even though their phone number was on the paperwork,they were adamant,so once again I contacted my bank and they sorted it out. The thing is I am not sure what to do with the cream.The bank said it is entirely up to me what I do.What do you think seeing as Junive says that it is nothing to do with them. -Molly

A: I wouldn't waste time trying to figure it out, call your bank or credit card company asap and dispute ALL those charges. If they won't, cancel your card. Good luck! Rachel

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Q: Hi my bank just called me to say ive been scammed by derma viva free trial but told me i have to contact tbe company and cancel my order myself i cant find a way to do that please help .the bank says they will take lager amounts out next -Liz

A: Liz, and your bank couldn't give you a good number and they would not dispute the charges? Wow, I would find a new bank. Call them bank and demand a number for this vendor who charged you so you can try and ring them. If they can't give you a good number, then that should be grounds to file a dispute or block them from charging you again!

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Q: Velaire got me can't find a number for them Please help -Shari

A: Shari, call your bank and ask them for the number of the company who charged you the s&h fees, probably under a different name. Rachel

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Q: What is your Customer Service Phone Number? I want to Cancel a subscription for the Eye Serum Solar Essence? -Jill

A: Jill, I'm not a cream company so I don't know. If this one is not on my list I would contact your bank for the number. Good luck, Rachel

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Q: is dermal pearl cream a scam..i ordered the trial then went on their facebook page to read reviews because i dont care for it. there i read a comment saying they charge you more and take money from your account. i tried to contact them everyway i could think of..the name on the jar. the facebook page, the name that showed up on my bank statement was vonstrengthformula.com and that is bogus. -joan

A: Yes, you just described a skin care scam to a T. Call your bank and get the number so you can cancel, or cancel your card.

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Q: I just received a 2nd clarasoft skin& cream, I do not want any more. How do I cancel -Vicki

A: Vicki, read the steps in the blog, you need to contact the manufacturer and request they cancel your subscription. Rachel

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Q: I just called and cancelled my order with ecomaxx. They gave me two cancellation #'s for the skin cream and the eye serum, which I didn't order. I knew it was a scam when they just attached the eye serum to my order. I tried to find a way to delete it but it didn't give me that option. So I found your review and immediately called to cancel. By the way I had just placed my order. Do you still recommend canceling my debit card? They said they canceled. -Charlene

A: Charlene, if they sent you an email confirmation with the cancellations, then I wouldn't worry. If they charge you again, you'd have to file a fraud dispute and show those emails to your bank. So if you don't want the possibility of that headache, then ask your bank for a new debit card. Thanks for your comment. Rachel

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Q: I ordered Jolie Derme trial size and have tried to cancel twice. The are taking it out of my account. Will you please help me with this problem? There is not a number to call them anywhere. Thank you -Kathy Modesitt

A: Kathy, you really need to call your bank or credit card company. I provided tips on how to get out of these recurring arrangements in my blog, but you should try disputing the charges with your bank if you're able to contact the cream company. Good luck! Rachel

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Q: do you know ph no too dermaviva -suzanne

A: I'm sorry Suzanne, if it's not on the list I don't have it, I would recommend calling your bank and it may be under a different name. Look for the charges. Rachel

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Q: How do I cancel Allumiere I am unable to use it -Nitia

A: Call your bank for the number of the company who billed you the s&h fee, call them and cancel. Rachel

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Q: I requested an email confirming my cancellation within the 14 day period. I was told by the representative that I would receive an email within 24 to 48 hours. It’s been 3 days and no email. I called back and asked for their email address and I was given [email protected] so I have sent two emails requesting an email confirming the cancellations. What do you recommend that I do? -Barbara

A: Barbara, I would give this information to your bank and ask them to block any charges from this company that they're not responding. They may just be waiting for the 14 days to pass to bill you. Hopefully they won't, but keep all your records. It's hard to get resolution with scammers, this is why I'd get your bank involved. Rachel

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Q: I fell for what was first advertised as the Angelina Jolie makes plastic surgeons mad Hydra Youth cream. Risk free HA. There wasn't and warnings about cancelling in 14 days & there wasnt any info in the package. They hit me for $92.98 & failed to send any product. I can't find the site I bought it on. Do you know where Hydra Youth is physically located? They won't give me the www address or mailing address. The privacy policy, cintact & terms & conditions boxes pop up blank. -Dawn

A: Dawn, call your bank and ask for the number for the company who's charging you... you can also try filing a fraud dispute. You won't get anywhere tracking these crooks down. They're in other countries and just use P.O. boxes in the U.S. for appearances. Rachel

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Q: Is Vitasilk a scam? -Marie

A: Yes

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Q: Do you have a phone number for SkinLiv? My bank gave me a number (877-721-9460) which is only a recording to be recalled when operators are available. Of course, I never have received a call. Thank you. -Sherry Youngblood

A: Sherry, I don't have a number for SKinLiv, sorry. If you're bank can't even give you a good number, I would march back in there and request that they file a FRAUD DISPUTE. This is a huge scam. Rachel

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Q: My mum received two creams from active plus and she did not order them. I can't find a number for this company to find out what's going on. She received Active youth serum and Active plus Anti aging moisturiser. So can you help me find a no or something please Thank you Lesley -Lesley

A: If they are not on my list I don't have them...call your bank and ask for the number of the company who is billing you, it's a different name than the cream. You can also try filing a fraud dispute with your credit card company. Rachel

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Q: I tried ringing but to no avail I live in Ireland so what number do we put before it they took my last 89.00 yesterday -Allison

A: Allison, I have no idea on the Ireland numbers as I'm in the U.S., I would call your bank and ask them for the number for the company who is billing you and try filing a dispute. Rachel

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Q: Need a phone number to cancel at suisse -Pat

A: Pat, it's on my list! Scroll down to the S's ~Rachel

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Q: How can I cancel simple anti-aging serum scam – I've tried every number I can find and nobody answers and the email address does not work -Kay

A: Kay, get your bank involved. Try disputing the charges. If they won't help you, have them cancel your card and issue a new one. Rachel

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Q: I sent away for free Pure Ravashing Skin cream and paid two payments of $4.95 $4.98 for shipping. The payments came out on my credit card as cellusupport.com. Is this a legitimate site -Debbie

A: Debbie, sounds like you've agreed to not one, but two free trials. So you'll be billed full price for each within 14 days of when you accepted these. I would get the numbers from your bank asap and call and cancel, if it's not been 14 days you may be able to stop it before they bill and ship to you. Good luck, and you can also ask your bank to dispute these charges or put a block on them. Some banks are more helpful than others, unfortunately.  ~Rachel

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Q: I'm in Australia and trying to cancel my tru allure skin but can't find an email to cancel except the phone numbers which are american. Is there another way -Rochelle

A: contact your bank, that's the best way.

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Q: I ordered active youth serum and active plus youth cream. There is no info on how to cancell in any package. Is this also a scam? -Deborah

A: Yes, call your bank to get the number or dispute the charges. Rachel

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Q: Once i get them on the phone what do i do if they want my credit card number to credit back the amount owed to me...sounds risky...my charges were in july but it has taken so long to find these people...i mailed the cream back in original container and box by the time they required by certified mail..i have my proof/receipts.but if they need a number to refund to i am hesitant to give them anymore info at this point but they robbed me of $93.87..help?thanks -Rita

A: Rita, they should not need you to recite your credit card number again, they have it on file if they're billing you, that is, if you're 100% certain that the people you had on the phone were the people billing you. If you happen to get a different scam company, you definitely don't want to give your card # out. You shouldn't have to....

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Q: I need a phone number for Velaire -Tammy

A: Hi Tammy, if Velaire is not on my list, it's best to call your bank for the number, ask them for the number of the company who is billing you because they usually charged under a different company name, that's who you need to contact. Good luck! Rachel

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Q: One month ago I ordered free samples of Covee Anti-aging Skin Serum and Eye Cream, plus S&H. I was to call to cancel if I did not to continue buying the product. When I called ALL 3 telephone numbers, ALL 3 were no longer "in service". I do not want them ship more products I do not want. What can I do? -Peggy

A: Follow the instructions in the blog post...call your bank asap!

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Q: I fell for the scam for Avalure. Thx to your blog, I see where they did indeed charge me additional $ 89!!! This makes me so mad!! Any phone # for them?? -Debra

A: Hi Debra, I found the number for Avalure after a lot of searching, most of the links were already flipping to new cream scams. AVALURE (888)772-9017, [email protected]

Good luck! ~Rachel

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Q: I made the mistake of ordering from Suisse! They can't find my order by the order number. How do I canel!? -Lisa

A: Lisa, I'm pretty sure that one's on my list.

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Q: I was scammed by anti aging company. Liquean is the name on the products. Help! Their website has a fake telephone number. -melissa

A: Melissa, call your bank for the number.

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Q: What r yr findings about Krasa-skin antiaging cream, is bogus ?. After ordering ,I find out negative reviews, called 2 cancelled (855 746 o306) , gave me 1/2 price for product. What do u suggest ?. Thanks. -Lata

A: If it was a 14 day "free trial" then it's a scam... I would be sure that they've cancelled any ongoing auto shipments and didn't just scam you into accepting a discount for the first month. you can never be too careful with them, they are con artists. Good luck Rachel

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Q: I've purchased a product called Vitasilk which I don't see on your website. It's a Canadian Scam now I need to contact this company to try and get out of this. They've already got a pending charge on my credit card. I'm within the 12-14 days if I could just get a hold of someone. I've called my bank already and reported this as fraud. They gave me a phone number which went no where just on hold. I've cancelled my credit card to avoid further charges. Do you have any numbers for this company? -Deborah Cole

A: Deborah, I don't but that's good that you called your bank. I would explain to your bank exactly what you told me... and I would ask them to block any further charges from this company. I've seen banks actually release new card numbers for the vendor.... it's crazy. Just make sure they've noted your account that this is a SCAM and to block them. Good luck! Rachel

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Q: I have been researching this morning after finding out last night that I was scammed by Coal Cosmetics. My question is: Are these products under a larger company? All of the websites that are still up and running look exactly the same and even use the same photos. It also appears that one of the facebook pages used to advertise is Beauty Care Reviews. -Jennifer

A: Jennifer, thanks for your message. There are hundreds of these companies. Many of the links flip to the same cream, and they do use a lot of the same pictures, that's been going on for years. Somehow they share a lot of the same marketing material but they're not all the same. Rachel

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Q: I used the first jar of Calypso Skin Care as a free trial. I did not order another bottle, but the company just sent me one. I DO NOT WANT THIS JAR. How can I refuse this package? Thank you -Lorraine Gravesen

A: Hi Lorraine, all you can do is call your bank and get the number for the company who billed you, call them and ask for refund, they "may" give you a partial refund if you send the cream back, or they may say no since you didn't cancel before the 14 day "free" trial was up. You can also try disputing the charges altogether with your bank or credit card. Good luck, Rachel

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Q: How do I cancel .... I think I got scammed by Krasa...Envisage Skin International -Robin

A: Robin, I give instructions on my blog post. You need to contact them to cancel the trial, or call your bank for help disputing the charges. Rachel

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Q: I bought free trial of derma luminious eye serum.Phone no they give me to cancel is wrong.no they call me from.no one answering phone. -Kausillia

A: Call your bank and see if they can give you a different number, if not tell them it's fraud and ask them to dispute the charges, or cancel your card and reissue. Good luck! Rachel

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Q: Do you have a phone number for Vita Silk ? After being charged 130.00 is it even safe to use. MasterCard blocked my husbands account but said if they changed to a new card the company has ways of getting the new number. I don't know where to proceed from here. -Marlene

A: Marlene, I have no idea as to its safety, I've had people tell me they've experience burning or other allergic reactions to some of these scummy free trials, but it's hard to say what's in them because they don't post their ingredients. Call MasterCard back and get the number for the company who is billing you, and make SURE you cancel the auto ship. Because you're right, I've seen people cancel their cards and because they entered into an autoship agreement, the BANKS will authorize them to charge on the new card. Not always, but I've seen it happen. And they can send you to collections also if you don't cancel. It's a total scam, but be sure and contact them so you can protect yourself, and have them EMAIL you a cancellation confirmation while you WAIT on the phone. Don't hang up until you get it, or ask to speak to a supervisor. Good luck! Rachel

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Q: How do I cancel Radiant Revive -Barbara

A: Barb, did you see the instructions I listed for cancelling on this blog post? You need to contact the cream manufacturer and cancel, or dispute the charges with your bank. Rachel

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Q: Is krasa a scam? -florence

A: Yes, it's on my list. Lots of complaints in the past few months on Krasa.

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Q: I need an email address to be able to cancel my order. Please, someone, help me. -sofia

A: Don't rely on their email addresses. Call you bank and get the number, and make sure the company emails you a cancellation confirmation.

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Q: How do I get my 239.87 refund I called them after they took the money out of my bank account been waiting for months for reimbursement -Crystal

A: Crystal, it's best to call your bank and get them involved right away, file a dispute for those charges. Rachel

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Q: I tried to cancel and you said you were. Sending me a free. Replacement but I have not received it and I want to cancel -Christine

A: Hi Christine, please read the blog you left this question on. It's not me who's charging you - I wrote a warning and gave instructions on how to cancel these scams. Good luck! Rachel

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Q: How do i cancel subscription? -Linda

A: Linda, I give instructions in my blog post. Call the company and/or call your bank to dispute the charges. Rachel

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Q: What is the customer service phone number for BellaireSkin-IlluminousEye -Margie

A: Margie, you'll have to call your bank if it's not on my list, see if you can dispute the charges. Rachel

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Q: I have been using Amore’ eye cream and face cream for a couple of years and really like the product. I would like to continue buying this product but am unable to reach anyone from the company. Could you help me? -Edwina

A: Edwina, was this a free trial product you've been receiving all this time? There's no telling what they're calling it now, that's the problem with these, there's no continuity and no official websites. You may have signed up for a free trial and even though you liked it, it's probably changed names by now so it's impossible to reach. But if you didn't cancel, I'm surprised they aren't still sending it to you? Rachel

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Q: I need the phone no. Gentile Derma, want to cancel -Wannetta

A: Wannetta, you'll need to call your bank for the number. Good luck!

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Q: do you have the number to cancel Active + as I have looked everywhere I think I was scammed by free trial. thankyou -Roz

A: Roz, I have "Active Firming" on my list. If this number doesn't work, reach out to your bank. ~Rachel







Active Firming 855-351-0600

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Q: Is Femmella a scam -

A: If it was offered as a free trial, where you just pay shipping, then YES.

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Q: My husband signed me up for a "free trial " of Re Youth facial products. It is not on your list. Any info on this one? -Beth

A: If it's a free trial it's a scam, they'll bill you $100 on the 14th day, call your bank and get the number and cancel before the "free" part of the trial is up. Good luck! Rachel

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Q: How do I cancel this order, it was supposed to be 4.95 and you changed me 45.91 -Joan

A: Joan, I didn't charge you....read the blog post you left this comment on. Call your bank and get the numbers and cancel. ~Rachel

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Q: I can't find a number to cancel Derma Divine. Does anyone have it? -VIRGINIA

A: Virginia, it's published on my list:







Derma Divine 877-376-1067

 

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Q: Do you have a phone # in Australia that I am able to access for assistance? -Pauline Leask

A: Pauline, you should call your bank and ask for the number of the company who is billing you, and then call to cancel. You can also ask your bank to file a fraud dispute and see if they'll block further charges while they assist you. Good luck! Rachel

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Q: Can you provide a number for Glamour Gold Ageless Skincare? I ordered the "Free" trial which I paid the S&H for and received, but today I saw I'm now being billed $89.94 on my charge card for additional products under a different company name. The trial offer was quite deceptive... as the T&Cs were "buried" and I want to cancel the subscription. All the numbers I was able to find ended up going to other businesses or going unanswered...NICE! Any more current number will be appreciated. Thanks! -Linda

A: Hi Linda, it's really best to call your bank and ask for the phone number of the company who is billing you, oftentimes it'll be under a completely different name than the actual cream name. Good luck! Rachel

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Q: Just signed for a free sample of supposedly Kelly Ripa's Velaire skincare product! Is this a scam? -Kathy

A: Kathy, yes it's a scam. Kelly Ripa does not endorse any skin care line. Call your bank and get the number and call and cancel asap. Rachel

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Q: IFY SKINCARE debited my credit card for CAD 122.02 for product i never requested for.The issuing bank is TD-Canada trust.Please, i want the money returned to my credit card. -BARTHOLOMEW ULOKO ABU

A: Read my blog post, I give instructions on how to attempt to get your money back. Call your bank. Rachel

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Q: I called the number u have listed for allumiere and they said it was not allumiere. -Kp

A: They change their numbers frequently so people can't contact them. Call your bank and ask for the number of the company who billed you the s&h fee. ~Rachel

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Q: Can I please call u ? What is your phone number -Katie

A: Hi Katie, I don't post my number online but you can email me privately at [email protected] and I'll be happy to help you. Thanks! Rachel

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Q: Do you have a cancellation no for Oasis renewal -Shirley

A: Shirley, if it's not on my list, call your bank and ask for the number, it'll usually be listed as another company name, look for the s&h fees - that's the people you need to contact to cancel. ~Rachel

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Q: I was just scammed by placing an order for Lunaluxe. I don't see them on the list. I am in need of a phone number or an e-mail address so I can contact them and try to cancel this order. Can you help? -Patsy

A: Patsy, I don't have this number I'm sorry... call your bank and ask them for the number of the company who is billing you, and you can ask if you can file a fraud dispute. Rachel

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Q: I got a 14cday trial that I did not hit send on my phone and they sent it to me. Want to sent back but cannot get a hold of Company. The name of skin care is Prache. Company Name is Rollinskincareltd.com -Mary

A: Best advice is to call your bank for the number.

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Q: How I beat an online wrinkle cream scammer at their own game and what I’m doing to try get change mandated so that these dishonest scumbags are put out of biz, once and for all, is too long to write in this space. Do u have an email address that I can send the above to? -Gilda

A: [email protected]

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Q: Do you have a number for Aura revive? They just took $90 out twice from my credit card and I’ve only had the product a week! What a scam! -Tina

A: pretty sure they're on my list...

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Q: Pura-Vida 1-877-251-2215 sped thru a fast confirmation without realizing I did (wanted terms before confirming) unable to even get the entire terms and conditions. phone number i1-877-2215 please help -Lisa

A: If you can't get through to call and cancel you have no choice but to dispute the charges with your bank.

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Q: Anyone have information on Visage Skin Care? It billed (93.40) as MSO*VISAGESKINCARESHOP -Phebe

A: Sorry I don't, call your bank and ask for the number so you can call and cancel. Rachel

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Q: Please stop my order. I have enough. I love the product. -Christina sheldo

A: Christina, you need to contact the cream manufacturer, I would suggest calling your bank for the number, I have no affiliation with these scams. My blog was a warning on what to look out for and how to cancel. Good luck! Rachel

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Q: What name is the Joanna Gaines Aura Bright skin care product sold under? I've just been scammed. Do you have a phone number for the company? -Sharon

A: There are at least a dozen different creams under this scam. Call your bank and ask for the number of the company who is billing you, it'll be under a different name, look for the s&h fee and the subsequent charge for the cream. Rachel

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Q: I've been scammed!!! By Exotique skin care. I filed a fraud claim with my bank twice and they will NOT refund me. My bank says that I approved the transaction but I did not!!! They sent me a tiny sample product and charged me over $250!!! What do I do??? I'm so upset with my bank that they allowed this company to put my account in a negative balance! And now they won't listen to me. I've spoken to numerous supervisors at my bank with no luck. Is there anything I can do?? I hear that these scams are very popular. I'm at a loss. -Erin

A: If your bank won't help, the best you can do is call back Exotique Skin an demand a refund, they'll probably agree to 50% if you play hardball with them and demand a full refund. Good luck, sorry this happened to you. Threaten to report them to the BBB and your state's Attorney General's office. ~ Rachel

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Q: have you anything for flawlessagerepair.com please I need to contact them -Lynsey

A: If it's not on my list, I'm not sure. It's best to call your bank and ask for the number of the company billing you, which is surely under another company name. Rachel

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Q: if company is not on here how do I keep them from continuing to take money out or is it just a one time charge. -Audrey Jones

A: It's not a one time charge, these companies will bill you every month and send you more product. Contact your bank ASAP as I state in the blog post on how to cancel.

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Q: I ordered a FREE Trial from Luna, 2 products for $10, there was nothing that said after 14 days I would be charged a monthly sum of $89, NOTHING!!! No fine print, if there had been I would not have ordered the products for $10. Today I my checking account showed a charge of $89, which I did not authorized!! I called the company, they said they would cancel any further products & there will be no further charges to my account each month. I tried to get refund for the $89 I was charged today, was unable b/c I was told I did not cancel by the 14th day, information that was not available or hidden when I ordered my 2 products. Should I let it go b/c I was able to get this canceled & just chalk up the $89 I was charged to "learning a lesson" or is there a way I can still get my $89 refunded? I appreciate your taking the time to answer my question, I look forward to hearing from u.......Debbie -Debbie

A: Debbie, it's doubtful they'll refund you 100% but if you call them back and demand it they may agree to a partial refund. Or you can call your bank and ask to file a fraud dispute, sometimes they will refund. Good luck, Rachel

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Q: I ordered Tikis face cream on 8/21/17 (88890220 IL xxxxxxxxxxxxx0766) on my Mastermoney card. I as told that the only charge as the shipping at $4.99. My account as charged $99.72. I'd like to cancel any future shipments of this product because of the obvious fraud but have been unable to find a complete telephone number. Could you possibly help me to get in contact with someone to accomplish this? -Sharon

A: Sharon, call your bank and ask for the number, you can also try filing a fraud dispute with them, sometimes they'll refund. Rachel

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Q: Is PRIME SkIN revitalizing moisturizing cream from Canada a scam? -Diane

A: If it's a free trial with $4.95 shipping charge then YES. They'll be billing you about $100 on the 14th day when the "free trial" is up. Call and cancel if you've agreed to this trial. Rachel

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Q: Do you have a phone number for PURE OBSESSION? After ordering and paying for JUST a "trial" product, they began billing my card for $87 & $87.93 each month--which I never authorized. -Barbara

A: Barbara, if it's not on my list, call your bank for the number.

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Q: Please cancel the order for Derma Luminous cream. I have called numerous numbers and cannot speak to anyone who can do this. This is a scam and I will also call the better business bureau for some guidance to bring attention to this company. -Velma

A: Velma, I can't cancel this for you, my blog was a warning, I'm not affiliated with these scam creams. Please call your bank for help and dispute the charges. Thank you. Rachel

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Q: I want to cancel from "essence repair & restore" I just received my sample & I don't want to be charged further! I didn't realize it was a monthly deal. But I can't find ANY info to contact them. ANYWHERE!!! can you help? Thank you! -Peggy Gerardot

A: Peggy, sorry you're in this mess. They make it impossible to find for a reason. It's really best to call your bank and ask them for the number of the company who is billing you as it's usually under a different company name. They should be able to give you a working number, possibly call with you to cancel, and/or file a fraud dispute for you and put a block on them. Some banks are more helpful than others, good luck! Rachel

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Q: Dermis. Unable to cancel my subscription! Any chance you have a number for them? I appreciate your blog, as this is really becoming a problem. -Lee

A: Hi Lee, thanks for your message. It's best to call your bank and ask them for the number, and it's probably under a different company name altogether. So ask for the number o the company who billed you the s&h fee or any subsequent charges. The bank will want you to contact them to cancel the subscription and may or may not help you dispute the charges. Some banks are awful and seem to be in on these scams, or at least backing these vendors. Good luck! Rachel

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Q: Telephone number for christy Brinkley unriva revitalizing serum -Diane

A: Diane, I don't see a product on the internet called "Unriva." I think you mean "Nuriva"? The number is on my list. ~Rachel

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Q: I was scammed also by Halocel and Naturacel. I ordered per the free trial and paid the S&H but didn't see the fine print about being charged after 14 days or being put on the automatic monthly charge. After I received the creams in the mail the second time, I knew something was up when it gave me an order date of which I didn't order. I was able to contact the customer service department after three phone calls and they sent an email that they cancelled my services and sent me return forms. I am concerned that I will not get my refunds, however, as I do not trust this company. Plus, they said that the product should be unopened. Well, the face cream came in a bottle with a seal that I didn't open but the Halocel had no seals. The sent the return policy and it is loaded with very specific things to do, so I am assuming that even if I follow all of the directions, there will still be something that isn't right and I will get charged. I am going to go talk to the bank now. I have never been so frustrated especially with myself for falling for such a scam. This was all done after I did a survey for using shutterfly and you could pick these "free" items after you fill out the survey. I have taken pictures and video of everything hoping it helps, but I doubt it in the end. And, then once these creams are returned and they don't accept them, what happens? Do I still get charged? Do they send them back or am I just out of the $85 and $89 they charged me? -Heather

A: Unless you cancelled prior to the 14 day trial ending (day 1 was the day you ordered), you're out the money unless you dispute the charges with your bank. Sometimes they'll refund part of the second shipment if they got you twice, but it's not guaranteed. These people are straight up crooks. I would file a fraud dispute anyway with your credit card company or bank. Good luck. Rachel

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Q: Can’t find phone number to cancel Allusiv eye cream. They keep sending it and charging and want to stop it. -Phyllis

A: Pls call your bank if the number is not on my list. Good luck! Rachel

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Q: I got the free trial From derma luminous skin care now they sent me another one and I cannot find a phone number to tell them I don’t want any I just got the trial can anyone help me out please -Kathy

A: Please call your bank for the number if it's not on my list, thanks! Rachel

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Q: Hi. Do you have Creme (anti-aging mosituruzer) number please? I was charged $99. And i didnt order anything.please help -Kat

A: Kat, check with your bank to find out the actual name of the company who is billing you and call them to cancel. Rachel

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Q: Number for cream judge Judy is selling? -Carolyn

A: no idea, there are several using Judge Judy as their fake celebrity, call your bank and ask for the number of the company billing you.

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Q: Is calypso ageless eye revitalizer a scam? Didn't find number on the list -Alice

A: If it's offered as a free trial, 99% probably so....

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Q: I can’t believe I fell for it. How can I cancel the Christie Brinkley bullshit $1.99 ? I am in Sydney and not sure which country the 800 number you have is for. This is such bullshit .. I am pissed. Let me know what I can do to help. Yin -Yin Zhang

A: 800 is a US #, call your bank and ask for the number of the company who is billing you. Rachel

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Q: How do I find a phone number 4 Avila All numbers given and information or non-working numbers -Teresa

A: Teresa, it's best to call your bank and ask for the number.

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Q: Is Joli Skin product a scam -Maureen

A: Yes, Joli is a big scam! Had numerous complaints on that one. ~Rachel

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Q: Hi, I have also just been scammed. The company has just taken 89.00 out of my cash account. I thought I was also only agreeing to pay 4.95 for a trail face cream. I have no info apart from the UPS packing slip in the parcel, and unable to find any emails relating to this. Does anyone know the number to contact? I only have the cream name on the product called LE DERME LUXE rejuvenating anti wrinkle cream. Thanks -Tiffany

A: Tiffany, if the number is not on my list, follow my instructions there to cancel. You should call your bank asap. Rachel

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Q: I got thru facebook/ email a post from what I thought was Macy's stating that because they are closing several stores I could order free cosmetics online and only pay for shipping, etc. So I ordered a Youth Cream for wrinkles of which I was charged $4.95 plus a charge of 1.99 plus they charged m another $4.95 for Eye Serum of which I clicked no to. When I got home I called Macy's and asked them if this was true that they was offering free products from the stores that was closing and they stated NO. So I called the credit card that I used and after viewing this article cancelled my card. The credit card showed up for the charge as "Skin Youth Explosion" and "Skin Illumination" Have you heard about this before? -Jean Williams

A: Jean, I don't have Skin Youth Explosion (sounds awful) or Skin Illumination - do you have the phone numbers you can share with me? Email me at [email protected] if you do, thanks! Rachel

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Q: I posted comments Already. Still waiting to connect with my bank which is going to recollect the funds I reported as fraud due to ULTRAFACESERUM claiming the “company” has provdided info proving I was charged correctly. What else can I do to recover my loss of $99.96+$99.93? Thanks -Cathy Corey

A: Hi Cathy, that's about all you can do is dispute the charges with your bank. You could try calling them and wrestling out a refund or a partial refund. Other than that you may be out $200 bucks unfortunately. You could also try contacting the BBB or your state's attorney general's office to file a complaint. I go over all these details and instructions in the blog if you need to refer back. Good luck! Rachel

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Q: I need skin scientific cudtomer service phone number to cancel can you help me out with thst I cant seem to find it anywhere Thank you, sharon -sharon

A: it's on my list

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Q: Via Facebook, I said yes to Glowfresh Beauty and they offered Youthful Derma, both shipped together for $5.95. Neither have the "natural ingredients" mentioned. Two phone numbers to cancel future orders are: Glowfresh 877-202-6201. Youthful Derma 877-202-6301. Do you believe calls to these places will prevent any future charges to my account? -Jan

A: Jan, yes they should cancel any future shipments if you can reach them, make sure they send you an email confirmation of the cancellation so if they do charge you again, you'll have something to show your bank. Good luck! Rachel

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Q: How do you cancel Sole Youth Moisturizer? I didn't realize I'd be "enrolled" in a monthly automatic buying program!! Now I can't find a way to cancel, and this company isn't listed here. -Dorothy

A: Best to call your bank for the number Dorothy and you must cancel with them.

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Q: Customer service phone number for Ephamere eye cream -Arleen Tarutz

A: If it's not on my list, call your bank for the number. Rachel

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Q: Do you have the number for the scam that said Jo from Fixer Upper started a skin care line and, of course, I stupidly signed up for the free trial. I ended up receiving Azur Derma and I made sure to read when to call to cancel them from charging me $107. It's January 18th at 3am and I have to cancel today!!!! BUT I CANNOT FIND ONE NUMBER FOR THIS PLACE! I'VE BEEN SEARCHING FOR 4 HOURS! CAN YOU, PLEASE, HELP ME? Kelly Miller Thanks -Kelly

A: Hi Kelly, it's best to contact your bank and ask for the number of the company billing you, it's usually a different name altogether from the actual cream advertised, or the one you have in hand. Good luck, Rachel

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Q: I signed up for the free trial and paid the shipping but did not agree the the second offer but was charged anyway! How do I get that reembursed? -Danna

A: Danna, file a fraud dispute with your credit card company or bank. The cream company won't refund you... Rachel

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Q: Is Nouv face and skin serum a scam I thought it was a one time trial this company has sent same product 3 times -Patricia

A: Yes, scam. Call your bank for help cancelling.

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Q: I think i got scammed. Youth renu. I've been on hold wth automated recording for over an hr. I emailed a stop transaction letter. What should i do further? -Tracy

A: Tracy, file a fraud dispute with your bank or credit card company if you can't get through. Rachel

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Q: Is Creme anti-aging moisturizer a scam? -Elsie

A: Elsie, was it a free trial? = yes, scam

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Q: I was just scammed by a product called Simply Flawless. I called 1-800-934-8371 and received a discontinued No. Can these products be safely used? -Sharon

A: Sharon there's no telling how they're made, if you have any kind of reaction discontinue use. Or you could use on your body. Rachel

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Q: Is the name on my credit card that billed me….the name of the company that scammed me? And I can’t seem to find any references in anywhere on this site to lux vitalities. Can you help me with a number for them? -Lisa

A: Lisa, honestly they usually bill you under a different company name. Find the charges and that name and call your bank for the number. xo Rachel

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Q: is aura ( face cream) under a different name? -cora

A: It may have changed names by now, they all do. Look for the company name of who's billing you on your bank statement, that's who you need to call. It most likely won't be under the actual cream name.

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Q: I saw a Facebook add of Alpha visage company offering free trial of cream and only shipping and handling fee to be paid than I made an order they just show two more products and after giving my Visa card details they charged me for first order than for second order which I not made and immediately I Locked my card and sent fraudulent message to my bank and emailed company too to cancel my order and give my money back but not yet received any reply from them and the problem is will they continue to charge me if I unlock my card and they will charge me for the third order ? And the other products they say are free and charged just shipping & handling fee , will they give that back and lastly will they charge my account every month ? -Indu

A: Yes, they will continue to send and you'll be out thousands, call your bank right away.

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Q: Hi how do I stop junivive from taking 49 p0und from bank phoned up.bank and can't find the name phoned company but answer machine and hangs up I paid 4.95 for trial -Annette

A: File a fraud dispute with your bank.

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Q: Your list of phone numbers. Cannot find dermavivaskin. They have cost me a lot of money. No way of contacting them. I thankyou donna -Donna

A: Best bet is to call your bank and ask for the number, there are some I just don't have or can't find. Good luck! Rachel

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Q: add OVLMydailyskin 800-871-0285 Derma Rinse 800-805-7236 PMK perfectskincleanse 800-869-2902. I looked and looked when I got my "free sample" to see any verbiage about charges and the next thing you know there is more than 200.00 charged to my card. supposedly they are going to refund the money. . . how can that be legal; to say it's free and then charge lots of money? -Margaret Ruchte

A: Margaret, thanks for sharing - are those the names on the containers or the companies who billed you? They post their terms and conditions at the very bottom of the page but noone sees it. Did you see my CBS interview on these scams? Thank you, Rachel

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Q: i assume that La'Crll Snd Femora are scams also right? I do no have a number! -Linda

A: I think La'Cell is on my list...haven't heard of Femora but if it was a combo free trial deal, then I'm sure it is. Call your bank and ask for the numbers of the companies who billed you the s&h fees. That's who you need to call, it'll be different names altogether. Rachel

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Q: Im Looking for a skin care company called ageless youth, I never received the trial offer and they are charging me $14.95 a month and I just happened to notice on my bank statement -Lois

A: Lois, look at your bank statement again, I'd be surprised if they're only charging your $14.95, that may have just been for shipping and handling. I would call your bank for the number of the company who is billing you so you can cancel the trial. Good luck, Rachel

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Q: Do you have a number for vitasilk -Denise

A: Denise, I updated my phone numbers today and these are ALL phone number people have given me for Vitasilk. Good luck, let me know which one works for you! Rachel

866-978-1127, 866-944-5643,

866-994-5643, 855-315-8037

866-991-4195

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Q: Do you have a number for Regen-A? Or know if this is the same number as the RegenX? The charge is listed as from special skincare offer.com Angle Intel. -Staci

A: Hi Staci, if it's not on my list, unfortunately I don't have it. But call your bank and ask for the number who is billing you, it's usually under a different name than the actual cream name. Good luck! Rachel

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Q: I couldn't see the number forNU: youth could you please send it to me. I would certainly appreciate it it was on the list but did not know how to retrieve it. -Sheila

A: Sheila, I updated my list today, these are the numbers I have for Nu Youth, good luck! Rachel

866-985-4086, 866-985-4081, 877-298-1919

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Q: I don't see any phone numbers but the company I'm looking for is on your list please help. It's Derma GIEO -Jennifer

A: Jennifer, I do have Derma Gio on my list:







Derma Gio Face Serum 888-960-3123

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Q: What is the number to cancel my New Age Skin Care "free trial"? -Cheryl

A: Cheryl it's on the list you posted this question on...

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Q: Do u have a number for pure obsession skin care or nova lux skin beauty that was the name that it was charged under on my credit card!! Thank you -Mindi Ritter

A: Mindi, I don't have those numbers, call your bank they should have it. If not, file a fraud dispute. Rachel

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Q: Needthe contact # for Radiant Brilliance -Karen

A: Call your bank if it's not on my list, they are probably billing you under a different company name. Just look for the name next to the charges and your bank should be able to tell you.

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Q: Hi have you herd of La Mer anti ageing serum., as I can’t find their Nu and they taking money out of my account.. terrible people., -Rachel

A: The one I have listed is spelled La Mere:







La Mere Timeless anti wrinkle cream youth cream [email protected]+61-280466480

 

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Q: Is Bellavel skin care free trial a scam -Mary

A: Yes, free for 14 days then good luck trying to reach them to cancel, beware. Rachel

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Q: Is Jaanu skin care a scam?? -malia

A: Yes, Jaanu is on my list. 14 day free trial then they whack you for $99 and it's hard to cancel if you can even get through. I would run from that offer. ~Rachel

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Q: Eye Serum Does Not Work for me! Do Mot Want Any More of this Eye Product!! -Theresa

A: Theresa, go back and read the blog post you so hastily left this comment on.... it's not me billing you. If you read you would see I give you info on how to cancel... Rachel

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Q: I was ordering a "free trial," when I wAs informed I would be getting products monthly for about $90 a month. Their phone hasn't answered. I want to cancel !! I'm horrified. -joan Helwer-Carlson

A: Joan, what's the name of the cream? Is it on my list? Try filing a fraud dispute with your bank and explain that you can't even contact these crooks to cancel. ~Rachel

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Q: Why are they discontinuing ponds Age defying? -Marnie

A: Sometimes they just phase out, not sure about this one exactly.

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Q: How do I stop glamour gold cream from coming to my house?Is there a phone number?It was a free trial -Gayle

A: Gayle, I give specific instructions on how to cancel in my blog post. You need to contact the cream manufacturer and cancel the ongoing shipments, call your bank for the number and go from there. Rachel

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Q: I cannot find any phone # for a product called Celine or could go by Charme' Beauty. But they sent CELINE cream to me for the S&H. Now I can't find anything about them. I have reached through ALL the 300+ posts to try to get this number or email or even address. Please help me if anyone can. I paid with my husband's debit card. Stupid, I know. But I received it 3 days ago so I need to find that # and cancel asap before the damage is done. The nightmare stories I have read make me sick for everyone that learns the hard way (like me)! CELINE face and eye cream. Need number please -Rose

A: Rose, you won't find online, they change names and numbers so fast on purpose. Call your bank and ask for the number of the company BILLING you... it'll be under a different company name and not likely under those cream names. That's who you need to contact to cancel the recurring shipments. And you can ask your bank if they can file a fraud dispute for you. Good luck! Rachel

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Q: What's the number for Lueur Saine? -Bri

A: Bri...it's on my list. Scroll down the the L's for Leuer Saine. :) ~Rachel

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Q: I actually liked derma folia. Do you know how to order? I've already used free trial and would like to contact them -Glenda

A: Glenda, no I don't, they change their websites so fast because they're scamming people into signing up for the free trials. I would not trust their product to be safe....

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Q: I have been calling the phone number for instant elixir trying to cancel and I can’t get through to anybody that phone number does not work. It’s the same phone number that you guys have listed 888-409-4430 and that was for that instantelixir/ proactive repair. Do you have another phone number or any suggestions on how I can contact them to cancel my subscription order? -Jody

A: Jody, call your bank and ask for the number of the company billing you, it could be under a different name. I don't have anything that's not on my list, and these scams change their names/numbers frequently. Good luck!

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Q: I am getting scammed as well but CANNOT find a number. Diamond Glow. I did the trial for antiaging cream and eye serum. Now they just charged me $93. I have emailed "customer support." I can't even find the company when I Google it. Please help!!:) -Shayna

A: Shayna, CALL YOUR BANK for the number! They should be able to help you. xo Rachel

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Q: I recently ordered the diamond glow anti aging serum and eye serum. I dont have any info on them in an email confirmation of order or anything at all!! Is this one a scam also? I didnt see the number or name on your list. Can you plz give me some info? -Kelly patterson

A: Kelly, yes big fat scam. Please call your bank and ask them for the number of the company billing you. It's usually under a different name, just look for the shipping charges and the company attached, that's who you need to contact. Good luck. xo Rachel

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Q: Skinerum Effortless 1-888-387-1761 Called to cancel hours after ordering. They said it wasn't in their system. Called back today they said I would be charged $9.95. Submitted claim with credit card company. -Sharon

A: Sharon, thanks so much for sharing the number for Skinerum, that's definitely one I haven't heard of! Good luck and glad you contacted your credit card company, that's usually the best option. ~Rachel

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Q: Do you have a phone number for Pure Obsession Instant Lift Syrum? Thank you, Sue -Sue

A: Sue I'm sorry I don't, those links are all flipping to new scams. Call your bank and ask for the number of the company who billed you the s&h fees, it'll be under a different name. Good luck, Rachel

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Q: have you heard of Omega Health Beauty Spa They are a scam 833-657-0555 -KATHY

A: Haven't heard of it but there are hundreds of these. If it's a free trial, then it's a scam in my book. ~Rachel

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Q: I won’t to cancel my order -Lisa

A: Lisa, read my instructions on the blog post...you need to contact your bank for the number if it's not on my list and contact the cream manufacturer to cancel your subscription. I don't recommend these products and cannot cancel for you. I just wrote this blog post to help people. Good luck!

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Q: I'm looking for a cancellation number for DermaFolia. Thanks. -Melissa

A: it's on the list Melissa

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Q: I cannot get through to idrotherapy (anti-wrinkle) with any of the phone numbers they have on their paperwork and emails keeps bouncing back. I live in Australia but cannot get them any which way, at a loss of what to do. Any suggestions -Angela

A: Angela, call your bank and ask for the number of the company who is billing you, it's probably under a different name. If the bank can't give you a number, Dispute the charges....ask them to block, and sometimes they'll reverse the fees. Otherwise you may have no other choice but to cancel that card and get a new one. Good luck. Rachel

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Q: I was scammed by Femora facial cream. Do you have a phone number for them? -Karen

A: Karen, I'm sorry I don't have the number for Femora, I would suggest calling your bank for the number. Good luck! Rachel

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Q: I'd like your phone number please -Sue Pepper

A: Sue you can email me privately at [email protected]

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Q: Is Dermafolia a scam product and if so how would Joanna Gaines put her reputation at risk for this ? -virginia

A: Yes it is. Joanna doesn't put anything at risk on purpose. These scam artists just use her picture and type up a completely false ad based on lies....nothing more than a story. Don't believe any of these celebrity free trial scams - total cons. Rachel

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Q: I asked for a free sample of La Vie anti aging cream. I have tried to cancel but they keep sending the cream. There are no invoices in the package, so no return address or phone. What is their address? -Rebecca Thompson

A: Rebecca I don't have their address...I don't even think I have the phone # for this one. It's best to call your bank and ask them for the phone # and see if you can file a fraud dispute. Good luck! Rachel

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Q: Is SummerandSaxby, supposedly endorsed by Nicole Kidman, for real or a scam? It's all over the Internet with reviews and information. -Lauren

A: Hi Lauren, I need to write about this one. It's just your basic celebrity skin care endorsed line.... much like Christy Brinkley's. While I don't believe it's sold as a free trial, I would be willing to bet money there are scammers out there already using Nicole's pictures to trick people into thinking it's actually her line, when it's not (they just use her pictures). I feel like most of these celebrities have crappy products filled with parabens and fragrance. I haven't used one yet that I've absolutely loved. Rachel

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Q: I need to cancel the one for Christy Brinkley skin cream. I didn't even get an order number or email -Shannon

A: Shannon, the number is on my list.

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Q: Why was I billed $29.95 on my TD Bank statement in May with ID showing REBILL/VITALWEALTHO*SERUM? Never ordered and never received. PLEASE will you CREDIT that? Thank you -Kenneth

A: Kenneth, please go back and read my blog, I hate to say it but you're barking up the wrong tree. It's not me charging you, I warn against these scams and give thorough instructions on how to cancel. You need to call your bank if you need the number and call the company who is billing you. Good luck, Rachel

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Q: How can I cancel orders for Vale Skin Serum? Tried to contact [email protected] and cannot contact them to cancel orders. -Ruth

A: Hi Ruth, did you read my article? It's always best to call your bank and get the number for whomever billed you as you need to call them. Sometimes it's a different company name. Ask your bank for assistance. Good luck! Rachel

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Q: Where can I find phone# to cancel SkinRoyaleEyeRoyale? -Nancy

A: call your bank...it's the best bet.

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Q: is NULift a scammed number, I ordered free samples of rejuvenating cream and eye lift 10.00 shipping charge. Please send me a number -Andielyn

A: Yes it is. If it's not on my list I don't have the number, call your bank they should have a number for the company who is billing you, it's always a different name. Rachel

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Q: I just ordered wonder glow essentials from amazon, free trial for$4.95. Is this a scam? I filled out a survey for Amazon. -Sherry

A: 100% yes, you will be billed in 14 days for the full amount of the product. You should contact your bank and ask for the # of the company who billed you the $4.95 s&h fee. Good luck, they are going to try to tell you that they can't cancel since you haven't received the product yet. Don't take no for an answer and ask to speak to a supervisor. Get a cancellation email while you're on the phone with them.

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Q: how do I cancel my subscription... -donna

A: Donna, I give instructions in this blog, need to contact your bank and/or the company and cancel.

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Q: I wrote a comment on the bottom of this page, I wanted you to know that the Revitalize serum phone number no longer works....it's a busy every time. You are so sweet to do all this research for us. Thank you -Patricia

A: Patricia, thanks. Did you happen to find a good working number you could share? Rachel

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Q: Is Youthful beauty a scam also? And do you have a phone number? -Lisa

A: Lisa, sounds like it just by the name! You'd have to scroll down the page on the offer you're seeing and read the terms and conditions. If it's not on my list, it's best to call your bank and ask for the number of the company billing you - it's typically under a different company name (for a reason - to throw you off). Good luck, Rachel

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Q: I can’t find the number anywhere for “Skin Renew” They charged me for 5 bottles when I only wanted a free trial bottle. Where is this phone number? -Cheryl

A: Cheryl if it's not on my list, call your bank for the number.

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Q: I tried calling Bella Essence - NuvajenGold and the number cannot be accessed from my area? I cannot find a contact us page either. I want to cancel this product Thank you -Linda

A: Probably based in South America or Pakistan. Call your bank and file a fraud dispute, you have no other choice. Rachel

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Q: How do I cancel this product. Phone number didn't work -[email protected]

A: Marva, read the blog post I give specific instructions. Rachel

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Q: Omg im having this problem now .they keep charging every month n it doesn't even work im looking fr number to cancell.pls help thnk u.its called bella Gold .dnt get ladies its a scam -Liz

A: Liz, the number for Bella Gold is on my list on this blog post. Rachel

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Q: AM-Cream = 877-671-327. Please add this number to your list. I found your EXTENSIVE Instanly Ageless helpful too. -Beverly

A: Beverly, you're missing a phone digit for AM cream - do you have it? Email me at [email protected] Thanks

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Q: Hey can u find the number for Cherished Elegance? -Darci Collins

A: call your bank

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Q: I would like cancelation numbers for dermalab and rejuvanelle it was a shark tank trial -Rebecca

A: Call your bank, they can give to you. Rachel

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Q: How to cancelskincellinquirery order? -Ray

A: Hi Ray, I give a lot of info in my blog post. Best thing to do is call your bank and get the number for the company who is billing you, call them and cancel. If you can't reach them, file a dispute with your bank. Rachel

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Q: Is there a way that we xan fet an attorney to file a class action lawsuit against these people. I'm sure if you post this a lot of people will join. U dobtvnecessariky want a lot of money, just my refund. The attorney could file for reimbursement of his time and monies for processing. This is so wrong. Us there a satisfaction guaranteed clause? -Phyllis

A: Phyllis, probably, but it's not something I've gotten involved in. Writing about these scams to warn people is my focus. With the cream names and scammers changing so frequently, it would like going after 1 in a million, so what about the other 999K? It seems like it would be tough. Best to file complaints with the BBB and your states attorney generals office. Rachel

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Q: How can I get an address to return unooened and unused products to Derma Folia? Your help greatly appreciated? -Aline

A: Aline, call your bank if it's not on my list. Returning it is not going to guarantee you any refund. You may as well save your money on shipping. Rachel

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Q: How do you add a product scam to your list -Patricia

A: You'd have to email me the name and number [email protected] Thanks!

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Q: looking for a cancellation number for active plus please activeplusyouthcream.com -dee

A: That's a bad link...call your bank and get the number or file a fraud dispute. Rachel

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Q: Is “rarerefineryskin.com” billed under Aligned Vitality, a scam? -Phyllis

A: Hi Phyllis, I don't even have to research this to know it's a big, fat scam. Please call your bank and get the number for Aligned Vitality, and call them and cancel! Good luck, Rachel

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Q: I recently ordered a free trial for Glamor Gold. Upon receipt of it I immediately returned it unopened. I have now been charged and it taken out of my bank. I can’t find any information to contact them. Can you help? -Kathy`

A: Kathy, your best bet is to contact your bank or credit card company and dispute the charges. I can't find a number for this one, they may have changed names already. Good luck, Rachel

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Q: I never received an email confirming confirmation for my trial but it was showing up in my bank statement. I will be calling customer service, but I DO NOT want any additional charges put through and will have the bank dispute and block these charges. This product arrive with no paperwork which gives me no account number to refer to. Please understand that I am cancelling anything further from being sent to me. -Kim

A: Kim, please understand that you're preaching to the choir! You left this comment on my blog article that WARNS all about these scams and I give you the steps to cancel. So please go back and READ IT!! You have to contact your bank! (not me, I'm just a blogger :) Good luck! Rachel

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Q: How do I get the phone number of all 25 anti aging cream charges on my credit card from $95 2 & 3 times. How do I STOP thsee charges? -Kathy

A: File a fraud dispute with your bank.

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Q: I got radiant revive! Charged me 67.46 which should of been 4.95! No # and no response from email I sent??? -Kim

A: Kim, call your bank and get them involved and try and dispute the charges. Rachel

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Q: Hi do you have the contact no for active plus youth cream thanks -Karen

A: If it's not on my list, I'm sorry but I don't have it. My recommendation is to call your bank and ask for the number on the back end. Look for the S&H fee and that’s the company number that you’ll want to ask your bank for (it's always billed under a different name).

If contacting the cream manufacturer is impossible, then you have no other choice but to file a FRAUD DISPUTE with your Credit Card Company or bank to dispute the charges. Oftentimes they will block any further charges and sometimes reverse charges - not always though. Good luck. ~Rachel

 

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Q: How do I follow you or join or sign up for your blog???? -Lynn

A: Hi Lynn, if you go to my home page on a desktop, on the top right hand side is a Subscribe box, but I went ahead and added your email, you should receive a confirmation email that you'll have to confirm. You can also follow me on Facebook or Instagram if you'd like. Thank you for your interest! ~Rachel

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Q: Is Ravenshoewrinkle.com a scam? -Paula

A: Yes, 100% I went to their website and clicked on terms at the bottom, I'll post a copy below. Problem is, these types of companies are notorious for disappearing, changing their numbers and just being very difficult to deal with when it comes to cancelling. I would run from this offer. xo Rachel

2. AUTO SHIPMENTS AND BILLING

2.1 By placing your order, you will be receiving a 14-day trial of the product for the price of shipping and handling 5.97. Two days before the trial period ends, you will be notified via email to inform you that your card will imminently be charged unless you take action to cancel the trial. After the trial period of 14-days, you will be billed 88.97 (Free Shipping) and enrolled into our convenient auto ship program until your membership is cancelled. You understand that you are subscribing to a monthly shipment program and you will be charged 88.97 (Free Shipping) per month starting 14 days from today and every 30 days thereafter unless cancelled. The transaction will appear on your credit card statement as ravenshoewrinkle. All subsequent orders ship within 24-48 hours of a successful transaction. Deliveries are available to United States residents through the United States Postal Service. Please allow 3 business days for all subsequent deliveries. You understand that you can cancel at any time without further obligation by calling 800-850-5727 twenty-four (24) hours a day, seven (7) days a week, or by email to us at [email protected]

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Q: I ordered from ulera skin serum and I can't find any cancellation info. Do you have any? Ty -Louise

A: Look at your bank statement next to the charge and there should be a number, sometimes it's not under the name of the cream, but the company it's doing business under. Call your bank if there is no number or if it's a non-working number. Good luck! Rachel

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Q: Need to cancel Allumiere Niuvella nut I dont have a phone number -Linda

A: Linda, you should call your bank and ask for the number, I don't have this one. Rachel

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Q: I would really like to know which of the creams is effective the lumidaire or dermadivine? Is it the same? -Jennifer

A: These are both scams Jennifer, 14 day free trials that will hook you for $100 each on the 14th day when the "free" part of the trial is over. Then they'll send it to you each month and they're very difficult to cancel. I would avoid both of these like the plague! If you're looking for a trusted cream, check out Kollagen Intensiv, it's my top choice and it's not a free trial. You can read my review here. ~Rachel

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Q: I want phone number to cancel. My account has been charged two payments of 119.00, I do not want this purchace. Please refund my money to my account -Angela

A: Angela, if you read the blog post I give instructions on how to cancel, call your bank. I'm not the one charging you. Rachel

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Q: I ordered a sample of skin cream. They sent me one and a sample of something else. I called to cancel any further cream they told me to them back and also pay the $10 shipping. Why should I send it back -Kathleen

A: Usually if they're offering a refund if you've already been billed, they will ask that you return the cream. Did they give you a U.S. address? If it's a foreign country don't bother! Just make sure they've cancelled your subscription going forward so they do not send anymore. You may not get a refund on what they've already billed. Good luck.

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Q: Looking for phone number to cancel YS Cream. Thanks for any help you can give me. -Sandra Schroeder

A: Sandra, I don't have the number on my list, sorry. I only know that it's a scam so that's why I have it listed even without a number. If you find a good working number, please email it to me at [email protected]  If you call your bank they may be able to give you one on the back end. Thanks, Rachel

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Q: I got scam,pure radiance anti aging,how do i contact them,planning to call to cancel my subscribtion and cancel my credit card. -Polly

A: Polly, call your bank for the number if it's not on my list. Rachel

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Q: I need a phone # for ageless skin cream -Lynn

A:

If it's not on my list, I'm sorry but I don't have it. My recommendation is to call your bank and ask for the number on the back end. Look for the S&H fee and that’s the company number that you’ll want to ask your bank for (it's always billed under a different name).

If contacting the cream manufacturer is impossible, then you have no other choice but to file a FRAUD DISPUTE with your Credit Card Company or bank to dispute the charges. Oftentimes they will block any further charges and sometimes reverse charges - not always though. Good luck. ~Rachel

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Q: When next order .to b excepted,,Plus might need to change some items -Melody

A: Melody, this is not the place you ordered, I have no idea. Did you read this blog post?

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Q: Is Radiant Bloom & Derma Viva on your scam list please I received a call offering the trial & was charged 0.99 + $1.95 from my bank account as I was advised, paid to xsppfcustomer.com & helpdeskomgmsc.com then 11 days later a further $130.73 & $130.43 I haven’t received the trial package. Can you please advise me. Kind regards Rose -Rose

A: Call your bank right away and file a dispute.

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Q: Is simply flawless on their supposably from Shark Tank October 18th 2018 Samantha and Anna I just ordered it yesterday said a free trial all I had to do was pay shipping for $4.95 by the time I checked out it was $15.81 could you please tell me how I can cancel this or contact them thank you sincerely Linda -Linda

A: I don't see Simply Flawless on my list but it sounds like a total scam if they said it was on shark tank (those are ALL scams), Contact your bank for the number to cancel. xo Rachel

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Q: Do U have a phone #for L'etoile anti wrinkle complex -Sue Whitten

A:

If it's not on my list, I'm sorry but I don't have it. My recommendation is to call your bank and ask for the number on the back end. Look for the S&H fee and that’s the company number that you’ll want to ask your bank for (it's always billed under a different name).

If contacting the cream manufacturer is impossible, then you have no other choice but to file a FRAUD DISPUTE with your Credit Card Company or bank to dispute the charges. Oftentimes they will block any further charges and sometimes reverse charges - not always though. Good luck. ~Rachel

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Q: I just got off the phone with an agent from RADIANT REVIVE.. I advised her I did not order a second cream, I only wanted to use the trial. To see how I liked the product.. I asked her how I could return it and get a refund. I was told I can't send it back and if I don't like it I could throw it in the garbage or give it to a friend. So now do I have to contact my credit card company to dispute this charge and give them the cancellation numbers that the customer service agent gave me??? -Tammy

A: Yes, contacting your bank to file a dispute is the best course of action. Good luck!

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Q: Mine is www.envisageskinintl.com -Linda

A: Yes, I've had tons of complaints about Krasa - I copied and pasted from the website terms and conditions:
The Company also offers a 14 day trial offer of Product, conveniently coupled with automatic enrollment in Company's subscription service (“Subscription”). We are confident you will enjoy using the Product, and invite you to try it. However, you are only eligible to receive a single 14 day trial offer from the Company. The 14 day trial offer includes a full 30 day supply of Product and an automatic enrollment in a subscription. By submitting an order for a trial offer, you agree to pay a non-refundable shipping and handling fee as will be detailed on the Website prior to checkout, but is generally less than $6.95. Please note that shipping and handling fee will appear as two separate charges on your credit card statement.

If you are not satisfied with the Product in your trial offer, you should immediately contact customer service representatives at 1-844-820-3509 to process a cancellation. Alternatively, you may send an email with "Cancellation" as the written subject heading, to [email protected] In the event that your email fails to contain the appropriate subject heading, your cancellation may not be processed.

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Q: I am looking for the phone number for Active Plus youth cream. I think they have taken money from my account without my knowledge. I stupidly took advantage of a free offer. Has anyone else had problems with Active plus. I can't be sure it's them. But they don't have a way to contact them on their website. The transaction shows as miscellaneous on my bank statement. The amount was $ 127. I have received no receipt via email, it's just gone. Are you able to find the contact details for this, I would really appreciate it. Thanks, Karen Johnson -Karen Johnson

A: Karen, your best bet is to call your bank and ask for the number, get them involved. Ask them to block any further charges. Sometimes it's impossible to contact these companies. Rachel

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Q: I found phone numbers! Revitalize Age Defying Skin Cream is 888-403-7786; ReNew Rejuvenating eye cream is 877-641-8073. Thank you very much!! -Carol

A: Thanks for sharing Carol, much appreciated! ~Rachel

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Q: Do you have the number for Eyecare PTA? I signed up for a free trial and now trying to cancel my account. Seems the number they provide to my credit company is a 3rd party billing firm. -VALERIE

A: Valerie, no I don't. Your bank needs to dispute those charges for you if they can't even contact the vendor. It's a scam.

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Q: I found phone numbers! Revitalize Age Defying Skin Cream is 888-403-7786; ReNew Rejuvenating eye cream is 877-641-8073. Thank you very much!! -Carol

A: Thanks Carol!

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Q: Do have the return address for Ecomax x Refused product they state they never received it. -Doreen

A: Doreen, I'm sorry I don't keep a list of their addresses, only phone numbers.

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Q: Trying to find the phone number to Bella Rose RX moisturizer to stop sending me this prouduct -Cynthia

A: It's on my list:







Bella Rose RX  855-656-8932

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Q: Scammed by junivive. Need contact number/ correct email to cancel -Dianne

A: See the directions in my blog post, if it's not on my list I don't have the number. You're better off calling your bank and getting them involved. Good luck. Rachel

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Q: Ok i had a charge on my account this morning from bfv pure cream.I called the number my bank provided and they say I signed up for a 14 day trial. I tried tto explain to them obviously someone stole my information but they insist it was me. Anyway they are refusing to refund my money. They told me they could give me 33% of my money back. I told them yea they could give me my 33% plus whatever it takes to equal up to the 100% they took out my account. I finally got tired of arguing with them and let them know they would be hearing from my bank. I dont understand how do they think they can keep my money for something ii never ordered or received? -Melissa

A: Melissa, If your account has truly been hacked and you didn't agree to any "free trials" for any creams recently, you definitely  need to take this up with your bank. File a fraud dispute and you may want to get a new card# if someone has your info and is stealing your identity. Good luck, Rachel

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Q: I got scammed on bio silk moisturizer and the serum,trial size for 4.94 for each bottle. I now have been charged 94.oo and the number on the charge does not ring what should I do. I am calling the bank now to not accept. thank you -ramona Blankenship

A: Call your bank and dispute those charges. Rachel

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Q: Regarding 2 products, are these ligit.? DermaSet3D Renewal Science and restoradream -Alexandra

A: Dermaset is a product I've been wanting to try. Looks like they offer it as a straight sale ($179) or you can try free for 30 days and pay s&h of $4.95. You will be billed the full amount once the 30 day trial is up, so just be aware. If you don't like it, be sure and call ahead so they don't bill you and you'll likely have to return it. I'm fine with 30 days trials (there are very few - most are 14 days and crappy products). The ones that are 30 days seem to be legit. I have used Lifecell for years but it's sold as a trial product so I don't easily recommend it due to this blog, however I LOVE the product and you can read my Lifecell review here. Seems very similar to Dermaset by way of ingredients, price and offer. Lifecell has been around over 12 years though and they have great customer service, not sure about Dermaset.  Restoradream I would avoid, it is a 14 day free trial and these type of companies have the WORST reputation - you won't be able to contact them to cancel or it will be very difficult, I would avoid that one like the plague. If you're looking for a moisturizing serum, check out Beautycounter Countermatch Intense Moisture Serum. The Countermatch line is fabulous, I use the cleanser, serum, cream and eye cream. Better value all around and these products are non-toxic. You could purchase the entire Countermatch line for what you're about to spend on Dermaset and/or Lifecell. Thanks! Rachel

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Q: Can't we file a class action law suit against these people?? How do we start? They've made millions off of hard working people.. I needed that 400.00 for my bills! Shame on them. I would happy to help planning a class action law suit-- that is the only way we can get them to stop! Thank you, Rachel. -Amy

A: Hi Amy, I totally understand and empathize with your situation, that's good news that your bank is getting involved and is taking action. How these crooks have been getting away with this for so long is beyond me. I've been writing about these scams for over four years, that's why my phone number list is so long. I'm doing another interview with CBS Austin on Wednesday, you may have seen my CBS Dallas interview. Seems the local news channels are getting on board and doing stories for their consumer justice divisions. I ask people all the time to share my scam blog posts because no one else is really raising awareness about this! I feel like educating people is our best defense so again I'm happy that the news people are getting on board. These cream affiliates flat out LIE in their ads, and keep their terms and conditions buried at the bottom of the page where no one sees them. This alone is fraudulent. There have been a few class action suits, but these crooks are hard to find and a lot of times are based in foreign countries. Just get your money back and don't ever agree to any kind of free trial again, because nothing is free unless you're at a department store and they're handing you a free sample. Thanks for sharing your info by the way, I'll update my list with those numbers. Good luck! Rachel

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Q: I need help to cancel Avila ageless serum. -Cyndi

A: Cyndi, read the instructions in the blog, you need to either contact the company if you have their number, or contact your bank to get the number and call and cancel and/or ask the bank to dispute the charges and put a block on them. Good luck! Rachel

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Q: Cancel my order don't want it anymore -Brenda

A: Brenda, read the post you left this comment on. It's not me who is charging you! LOL

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Q: Can't find return address for Immortal Allure eye serum. Only address on bank statement is Gulfport, Ms -Carol

A: Hi Carol, I wouldn't have that info. Best thing to do is call your bank and get a good working # for Immortal and try to contact them directly. You'll need to cancel your subscription or they'll keep sending you more. Simply mailing it back will not cancel anything. Good luck! Rachel

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Q: How do I cancel my subscriotion as it was supposed to be only trail -Maria Aceto

A: Maria, please go back and read the ten steps I have on this post. Thanks! Rachel

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Q: Do you have contact number for Tru Allure Skin, I've been scammed and can't get in touch with them. Please help me, thank you -Jodi

A: Jodi, if it's not on my list, I'm sorry I don't have it. Try giving your bank a call, they'll usually have a number on the back end, if not you can ask to file a fraud dispute. Rachel

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Q: I am trying to get phone number for perfect skin anti aging so I can cancel.tried email no response only got 6days left before they send more to me -Susa

A: Call your bank for the number, I have some "perfect" names on my list but none with just Perfect Skin. Rachel

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Q: I need info on ACTIVE Revitalizing Moisturizer, I tried the numbers from your lists , their no longer in service, PLEASE SOMEONE HELP ME! The product was order on April 27th, need to cancel before they start charging my credit card!! -Becky

A: Hi Becky, call your bank right away, ask them to block this vendor and see if they have a good working number. These scammers flip their phone numbers on the regular, contacting your credit card company is your best course of action. Good luck! Rachel

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Q: Is Luminary facial cream, Joanna Gaines' product a scam? No paperwork cane with the free sample and I have no idea how to cancel, what it costs if the automatically send more. -Madelyn Nash

A: Madelyn, yes it's big scam. I think I have Luminary on my list, if not call your bank and ask for the number of the company who billed you the s&h fee. good luck! Rachel

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Q: I would like to report a scam face creams -Sandie

A: Contact the BBB or your state's attorney generals office. Rachel

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Q: I can't find phone number for Pure Vanishing Cream and they are not replying to my emails. Is it enough to just make a claim to bank and cancel my Visa card? -Maria

A: Maria, yes you should call your bank, see if they have a phone number for Pure Vanishing Cream. If not, then file a fraud dispute, or both. Good luck! Rachel

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Q: How do I get in touch with Aura Revive to cancel?!! They have charged my account $180!!!! HELP PLEASE!! -Lisa Jones

A: Lisa, I give instructions on the blog... it's best to just call your bank and get the number of the company who billed you, they usually bill under a different company name than the cream.

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Q: I bought sample of anti aging creams called Purity and one Ambrosia are they scams I got the purity samples -Connie

A: If you paid $4.95 for a free trial, then yes it's a scam. You'll be billed the full price on the 14th day. Check your bank statement or call your bank for the numbers, it's usually under a different company name. Rachel

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Q: I am not happy with the order that I placed with Nu Youth and I can't find their phone number. Can you please help? -Jacqueline

A: Jacqueline, it's best to call your bank and ask them for the number of the company who is billing you. And it may be under another name... good luck! Rachel

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Q: Hi, I ordered a free trial from Transform Derma last october, I got the trial then every month since then I have been getting billed for 94.57 and 89.47.I have spent days trying to find a number or an email address with no avail. I found your website and that is how I contacted them today. Not only did the take hundreds out of my account I didn't receive the products. They offer to only take the last shipment off, I said no. They then asked me to return the products, I said I don't have the products. I asked her if she could give me the return address and she said they don't have a return address Grrr. She then said they would take three months off, I said no. I said that I was going to contact Better Business Bureau, do you have any other ideas? -Mary

A: Mary, the only other thing you can do is dispute the charges with your bank. Or call them back and try demanding more months refunded.

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1,301 Comments

  • joann

    This seem to be big business of scamming unaware people, I am working on clearing what I think is a scam from ordering skin creme suppostly by Dr Phil and Wife, once I clear it up I will put the results on your website with all information. Thanks for good people who check on different scam.

  • Virgie Sue Hodown

    Scammed by Avielle for around $200. Do you have any information on this company so I can call and cancel any future orders? Maybe you can then add them to your list, the reviews I’ve read are not good and other people have had the same problem.

  • tom pelkey

    Hi,didn’t see “juliette beauty” on your list. Please add them as they scammed my wife with lies. Virtual credit card is good idea with unknown companies or get ready to shut your card down as we had to do ! The credit card company reversed the charges[thank you Jesus], but a big hassle especially with auto-pay setup on various utility accounts. These people if they don’t repent will suffer in HELL for their greed & lies. Thanks for this site & please put it on GAB also. Blessings tom.

  • Vickie Goble

    Ordered the Trial offer for 4.99 for shipping x 2 items and handeling on Sept 9th.
    Received the items and then on Sept 27th they charged 89.99 twice to my charge card.

    Thought this was a trial and tthen if it was a good product would reorder did not see that they would charge you 179.98. If I had saw in the initial ad that the product was 89.99 each would have not even thought about ordering the trial size. if they did not hear from you in 14 days. The date would start from the day the order was placed not the day that you received it. This is a scam. the customer suppore number is 855-586-8603 and are of no help you can hardly understand them. Will never order a trial size product again. complete rip off.

  • Kay

    Ordered a free trial offer from the email I was led to believe was from Sam’s Club. I answered a survey about Sam’s
    and was then given an option to pick from several gifts. I received a small night cream and eye serum from Ultrassence. Today I noticed a charge on my bank statement
    and called my bank first and told them this was not an authorized charge. I now have to get a new card to stop these charges. I found a number for Ultrassence on the jar and was given the spill about the 10 day trial.

  • Susan

    Found a number for “Ferme’lique Cream. 1-844-475-9333. I purchased a trial with no other purchases, 2 months later my account was charged for two additional orders but billed under diet supplements. Took me a while to figure out what that charge was for and it was “Ferme’liqueCream” charging.

  • Amanda

    I just caught another one…Vale Skin Cream/Serum!! There number is 888-505-1914 and 888-503-1822. I was being charged TWICE by 2 separate names (Power Silverline Force and Nutrivora Healthy Tag) for the skin cream product Vale!!

    • Greg

      My wife did the same thing. I have the credit card set to alert me whenever a charge posts. When I asked her about these charges she was clueless. Found your post and note the same phone numbers and “company” names. Immediately disputed both charges and locked her card. New card on the way. Vanity!

    • Rachel Vrabel
      Rachel Vrabel

      Hi Kathy, you’ll have to call your bank and ask them for the number of the company who is billing you. It could be under a different name than the cream name. Good luck! xo Rachel

  • Lisa

    Does anyone know of Auguri? I got the eye serum and face cream for trial and now I have gotten 3 more shipments and can’t find a way to contact them. My brand is not on your list. Once I sit down with my bank I will notify you if we find the number. I too was enticed with free just pay for shipping and handling offer. It was a trial for 14 days and if I like it they will send one every month or I could stop at anytime but there was not a way to call or email them to cancel.

  • Jana Shields

    another to add: Beauty Skin Serum/Beauty Skin Cream. Free trial, s/h only. if you don’t call w/in the 14 day period to cancel, you are stuck. they will charge your account and will not provide a refund if you call. But you can call to cancel 844-749-2921.

  • Deborah Love

    Has anyone found a phone # for VegX or ZenX products. I’m trying to cancel. The # on the packaging belongs to a fibre optic company not related at all.

  • Wanda

    Thank you Rachel for this page of information, what an eye opener!!

    Please add the following names and numbers to your list of scammers:
    Intentional Life Advance & Sign a Gypsy Skin – 1-844-392-9614 (original shipping $5.87 & $5.45)
    Struein *Fresh You Skin – 1-844-690-4470 (Charged $93.41)
    Hydra Essentials Shop (Charged $106.37)

    I just got off the phone with customer service at Intentional Life Advance & Sign a Gypsy Skin, where I supposedly ordered my free trial. The customer service representative, Jerry, explained that my order was delivered on March 31st, so since I didn’t cancel I was obligated to pay the amounts charged to my account. I explained that my original order was placed on March 17th and to this date, I have not received. She said that it shows it was delivered and that she would give me the shipping confirmation. I told her that the shipping confirmation means nothing these days, I do not have the product, so how could I try it to decide if I wanted to cancel it, if I never received it????? She said they could refund $70.00 on the charge of $93.41 and $70.00 on the charge of $106.37, which I replied, NO, I want it all refunded, except the original $11.32 that I was expecting to be charged for the shipping. I asked “Jerry, would you actually pay for a product you never received?” “Also, I purchased on the 17th and even if I had received it on the 31st, how would I have had time to determine if I wanted to cancel?” She put me on hold again and when she came back on the line, she said that they agreed to cancel my order and no more charges would be deducted from my account and I would receive a refund for the $93.41 and $106.37 charges. I was given a confirmation number and told I would received an email confirmation within 24 hours. I will definitely stay on top of this. To anyone that may read this, PLEASE BE CAREFUL OF THESE SCAMMERS!!
    Thanks,
    Wanda

  • Annette DesLauriers

    Please add the following name and number to our list. Rare Refinery, number to call is 1-855-200-5505.
    i am so glad i found your site, too bad it was after the problem and not before the problem. They have agreed to cancel the subscription but I am going to call my credit card company anyway and maybe cancel my visa. If my Visa hadn’t arrived on the same day as the product I would have been out of luck because apparently if you don’t cancel within 10 days of the product being sent then you are on the hook. (that’s probably a big lie too)

  • Nadine

    How many ordered a free trial of skin care cream and serum from Iconilique through an add that stated to just pay for shipping? There was nothing that stated that when you checked a box to verify that you were over the age of 18 you would be billed an astronomical amount after a trial period and that you automatically had an account to receive the products on a monthly basis. I just called the one company whose name appeared on my bank account charging me $94.90 for one of the products. The name that showed for that charge was IMMANENTPROWESSFITNESS. The number for them that I got from my bank is 1-855-206-8144. This number did not appear with the transaction. The CSR that I spoke with tried to tell me that beside the box I checked stating that I was over 18, was where it showed the terms and conditions about the product. I told her that there was no such thing and that had there been, I would have never placed the order. She tried to offer me discounts for the future purchases starting with 30% and went as far as 75%. I told her that I wanted the unauthorized membership cancelled. Yet she continued to offer the discounts. I also stated that I wanted a refund. She refused to give me a refund. I asked her why I was reading about this being a scam and that I had read about so many other people that had fallen for the products. I asked her why there was hundreds of the same product under so many different names and so many different costs. She couldn’t give me a good answer. She just said that they work for different companies. She said that I couldn’t get a refund because I agreed to the terms and conditions when I checked the box about being over 18. She started getting pretty nasty with me about wanting a refund. I told her that I was going to call the Attorney General and the BBB and report this as a scam. She put me on hold for a few minutes. When she came back to the call, she told me that her supervisor authorized her to give me a full refund of the $94.90 that my account was charged. She said that I would receive an email within 24 hours that would show the membership was cancelled and that I would be getting a refund.
    So, we will see. I also received a charge to my account in the amount of $85.90 from a name of QUIXOTICHDRAWONERENEW. The number for them is 1-855-206-9618. I will be calling them and demanding the same thing. Please add these names and numbers to your list as well.

    Thank you!
    Nadine

    • Heather

      I’m in exactly same trouble with eye cream from co. Name : Solessa but did not find it on your list. They have wiped out a $500 Visa gift card that was supposed to only be charged $4.95. They stole the money that was going to be spent on eye glasses, orthotic shoes, a stabilizing walking cane and new clothes I badly need. How can they be getting away with this? Why isn’t someone arresting and suing them? Or the social networks that continue to allow they to commit fraud over their platforms? I’d sue if I could, they are grifters.

  • cindy

    does anyone have a number for CLARE skin serum or VYESSENCE? the b
    name on my bank acct says
    1-significantthouroughCo
    2-discernibleliberatef
    3-uphighslimhlthgarcinia

    Anyone know any numbers for these scammers?

  • Anjali

    BIGGEST SCAMMERS EVER!!
    I called them to cancel my subscription and they were giving me such a hard time saying I should have gobe to the website and read the terms and conditions although I bought the product looking at the FB promotion.

    I made so much noice and told them that I will report to BBB and file a dispute with my credit card company. I also told them that I will definitely considering suing the company too. They guy hung up on me. I called back and then the new agent told me the previous guy had left notes that if I call back they can refund the money. It was a half hour of heated dispute with the first guy but I was able to get my subsciption calcelled and get my money back.

    There should be a better way of teaching these guys a lesson. Not sure how, but this company needs to be taught a lesson.

  • Cindy

    I fell for the “Free Trial” of Infinite Restore. Thankfully I found out quickly what had happened and called them to get as much info as possible. I was told that I would be charged over $100 for this product after the trial period and when I asked to immediately cancel my account they reduced the cost to $18.50. Sounds pretty fishy! The free trial period was supposed to be 10 days (+2 days for shipping) but they charged my card for the subscription the day after I requested my free trial. Three days later, and after a fight, I got confirmation that I will get a refund and assurance that I will get an email saying my account has been cancelled. I still don’t have product. Hope to try, but at this point I’m glad to get past this! Phone # to cancel: 1-844-377-2360.

  • Nicole

    I just ordered the Derma something???? It said only $2.99 for S&H , so how do I cancel ? Please help me ? I don’t have money to be paying a couple of hundred of dollars for cream. I just thought I would try it for my daughter.

  • Deb O'Hara

    Iconilique brand skin care. They are running a scam claiming a high end product. Two websites billed me for shipping: Tauraffectsslimsourceke 855-593-9453 Slaysculptimatelean 855-591-7981. The second attempted to bill me 85.95 after 14 days for free trial. My card fraud caught it and I cancelled the card. I calle the number and they admitted a trial and cancelled it. They would not refund the shipping though.

      • Gloria Castillo

        On Feb 2, 2021, I ordered Iconilique skin care @ a shipping rate of $4.95 and the skin care serum @ $5.95 shipping. When I received my credit card bill I not only was charged for the above shipping, I was charged $94.90 for serum and $85.90 additionally for the cream on 2/17/2021. They allege I did not cancel within 14 days. The ad did not have this information as I recall or if it was there, it was not that evident. I managed to get a deduction of 75% on the additional $180
        As the saying goes “let the buyer beware.”

    • Linnea Jones

      Beware of infinite restore! I just paid for shipping and they took out $105.00, plus $51.00..i blocked my card and will call Fraud department at my bank!This ad was on instagram using a picture of Reese Witherspoon and her daughter! Learned my lesson! So many people are broke because of these scams..so 😢

  • Lisette Walker

    I have used dermalmd under eye treatment serum every day since I got it. I can tell a big difference. The bags under my eyes are going away. That makes me feel better when I look at myself. I love this and plan to keep using it. I recommend this if you want a difference in the eyes.

  • Sheree

    My bank stopped the charge of $111.90 from Janiche Hydro Boost and now they are calling me threatening to add additional fees and put it on my credit if I do not pay the $111.90. Also they stated they will not cancel the account until I have paid the full balance!

  • Jacie Wedberg

    Here is another one to add to the list. I tried to get a refund and they said you signed up when you checked the box you agreed to the terms. I asked them to take me off their list and they said I’m a member…so I said cancel my membership. They said they will once you send back the unused portion at my own expense. They said if I don’t send it back, they will me more than $195. Plus, they will restart my membership and keep sending me more products.

    ROYAL RESTORE EYE SERUM 855-884-9028 CA

  • Colleen James

    November 2020 – ADD THIS TO THE LIST! NOUVEE FACE CREAM AND SKIN SERUM. 1-855-818-1065. A FREE OFFER on FB. Just pay shipping and handling. NO MENTION of a 14 day trial OR reoccuring charges.
    Charged shipping and handling in NOV 2020 of $7.49 and $6.59. Weeks later a small package arrived with NO paperwork. Just 2 small samples. DECEMBER 15TH at 12:35am and 12:45am 2 Separate amounts were deducted. $87.43 and $89.65. I immediately notified my bank the next day and reported it. Cancelled my card. My bank called me with the number that they had found for me by investigating the transaction and the bank asked me to call and report back. I called and told them they charged my account for product I did not receive. The Man said, “You are being billed for what we sent you.” “You didn’t contact us within 14 days.” I told him that was ridiculous! AND THAT I reported it to the bank and cancelled my card. He said “THAT’S FINE! I will cancel your order and YOU will never get your money back!” HE HUNG UP ON ME! These and many other companies keep SHAPE SHIFTING and continue the same practices. FB and the internet have become a hotbed of thieves. Not only for beauty products, but clothing, homegoods, etc. 2 other questionable companies cesline (on FB) ladies clothing and Brownsloth. Both these companies are China based I found out. Took 4 months to receive a shirt from Cesline and they said ‘Please be patient’. No tracking # until I demanded it and tracked it through China to the West Coast. Brownsloth – I ordered a 10 ft. blow up Snowman and weeks later received a plastic 14″ snowman and the Chinese guy at a Gmail account in California said, You keep for nice gift for family. It will make a nice gift. Same Price. (It’s dented and beat up) Wouldn’t take it back and offered a $3 Refund! REALLY! Facebook is being taken advantage of from all these foreign and American companies and THE CONSUMER is being ripped off by the 1,000s daily. I have never ordered anything online, but did so in the last few months from these 3 companies and everyone of them was a RIP OFF!

  • Lori

    I was too scammed and that is so embarrassing for me! Lavish grace skin care is one of the “from seen on the Sharks” that got me. I show you have Lavish Skin care on your list, but not Lavish grace skin care. I’m not sure if these are the same or not, but if they are, I wanted to give an updated number as the one you have is continually busy. The number I have is 888-936-7228 and I was able to cancel my order. I haven’t seen the cancelation email yet but they said it takes 2 to 3 days. I called 3 times verifying they showed it canceled and that I didn’t need to return the trial product. I will keep watch to make sure I receive that email or call them back again. They never showed anything on their page about automatically enrolling and being charged full amount after 14 days. However, if you click on the Terms & Conditions at the bottom of the page and scroll all the way down, its in there. Good way to hide it so people don’t see it if they aren’t looking.

    • Sharon

      I was stupid and ordered NouVee Face Cream for the free 14 day trial at $6.59.
      The package came today and there was actually a packing list inside that had the phone number.
      NOUVEE SKIN PRODUCTS # 1-833-270-7728.
      They did answer the phone, just a couple of minutes wait. Cancelled me for future products and gave me a confirmation number. I didn’t have any trouble with them other than trying to talk me into some other product or a longer trial period. I just kept saying NO and insisted on the cancellation.

    • Kathy Trumbull

      Was presented with an offer to pay shipping & handling of $5.95 for a CBD oil from HOLISTIC GREENS. However, the name of the company was changed on the credit card statement to VITAMIN C JOY DOMINO. My credit card fraud alert dept called me to tell me that $89.95 was just charged from Tampa, Florida, asking me if this was authorized. I told the rep I’ve never heard of this company, so they are reversing the charge. I called the phone number and the person began attempting to collect information from me. It turns out to be a SCAM with a claim that I agreed to a 14-day trial with future purchases. Absolutely not. The phone for these hosers is 866.996.4108. The rep read a well prepared script as I read about on this blog, thank you very much. Please alert others.

  • jackie g

    hello,
    same situation with a company called Rare Refinery Skin.
    the samples were supposed to be free of charge and 15 days later i had a 149.00 charge on my credit card.
    the number to call to try to cancel is 1 855 200 5505.
    i spoke with customer service and after some discussion they say they will cancel for me and i am supposed to get a 75% refund. I am crossing my fingers.

  • Dawn

    I was just scammed as well. Saw an ad on Facebook stating that all of the JCPenny’s were closing and were offering giveaways on their skin care products and all you had to do was pay for shipping. Just looked at my bank account and saw a charge for $90.76!!! And it was labeled under some phony Combatinfusedenertrial! I am so mad right now. Thankfully since the charge was still pending my bank is dealing with it. When I called the phone number that was next to the charge all it said when it answered was “Thank you for calling customer service. Please hold and someone will be with you shortly.” I’m so upset that I allowed myself to be scammed like this. Their bogus phone number is 866-452-8543.

  • Dawn

    I didn’t realize that they were gong to send more after the free trial. No notification or anything. All of a sudden I receive this stuff in the mail. I call them and ask what the deal is and then they told me. Then I got the bill. Wholly buckets!! !What a rip off. It’s just cream for heavens sake. I called them back and was pissed. I wanted to send the whole deal back and they would not accept it. Tried to tell me that they would give me some money back. I told them I was going to turn them in to the BBB. We came to a agreement that they would give me half back. I still was not please but accepted it. I am still going to turn them into the BBB. I am just going to wait to see if they do the reimbursement. Bella Oasis – What a rip off and scam!!!!! All it is is frickin skin cream that probably costs pennies on the dollar.

    • Mary Boehm

      Did the same thing off a fb ad for Bella oasis too . Just found out my Bill on my credit card. Now I got to call this afternoon when I get off to dispute those charges and all. Was supposed to go to a website ad cancel but I can’t remember the website for the life of me.

  • Virginia

    I was scammed by Omni allure skin cream and cannot find a number to contact them,if any one has there number I would appreciate it,am contacting bank in the morning, hopefully it won’t be too late to cancel the transaction

  • Beverly Wallace

    I’m being billed monthly from some outfit in Shokan,N.Y,
    Can’t find a way to block them from deducting from my Bank Acct.
    These people go by:
    Super-Enha, Shokan,Ny.
    HealthModi, Shokan,Ny..
    They keep sending me skin creams, that I’ve never ordered.
    Here’s another one I receive cream from:
    Beau-Cream. Huntington Beach,Ca. except they give a phone number that
    I will be calling.

    • Rachel Vrabel
      Rachel Vrabel

      Thanks for sharing Beverly. Have you called your bank for assistance? They should be able to help you by giving you the phone numbers of those companies billing you, and/or putting a block on them or cancelling your debit card altogether and issuing a new one. Rachel

  • GLENDA FLOWERS

    ripped off by beau skin serum for 89.99 they would only give me half back and cancel me. but the woman gave me a website to vieww the agreement and it is not at all where i ordered from. i am pursuibg this diligently. this is absolut scam. it does not even tell you what you would be paying for or the amount you would get bille. so wrong. i am going to find where i ordered from and pursue this.

  • Judy Peregoy

    I ordered the free sample of PURE LUXE skin cream and was immediately charged $89.96. I entered a disputed claim with my bank and have not received a response. Now I have receive a second shipment and another bill. I can not find any way to contact them. The product is worthless. Can you help?

  • Linda

    Just want to update, after calling the company CBD Isolate, Brian agreed we had issues and gave me 50% back on top of the former 30%. My bank was never of any help. I’m to expect this refund in 2 days.

  • Tatsuyuki

    I got Forever Skin Face Lift Collagen Trial, but I want to cancel. I tried phone number 888-802-6651 and 888-866-0530, but those numbers doesn’t work. Please cancel my order or give me the way to cancel that really work.

    • Rachel Vrabel
      Rachel Vrabel

      Please contact your bank for a good working number, I am NOT a cream company and I didn’t sell you this scam – my blog post is a WARNING against these scams, please read. Rachel

  • lindal

    I am reporting scam activity. I ordered 2 samples in April 2020
    , one Simple Touch and one Simply Wonder for which I paid the small fees. Their phone number on my bank debit was 1-844-690-4470. This was suppose to be a company that was endorsed by Megan Markle. I never received any correspondence from them , but I did receive the samples. Today my bank alerted me to some unusual activity using my debit card which I am very thankful for as it was a charge for $97.44 which I had not authorized. Payment fortunately was stopped and I was advised by the bank to cancel all activity with the company. The bank gave me a telephone number 1-833-732-0353 to call which was noted for the company debiting my account . The name of the company was Rose Brite Skin Cream. I called and when the agent answered he asked for my name and zip code. When I told him that I had not authorized any charges from them and immediately told me it would take some time to look up my account. I was on hold for nearly 20 minutes and he never returned. I will bet if I wanted to order something it would have been only a minute or two ! I went to my bank info for the two samples I received and found a different telephone number which is 1- 844-690- 4470. I decided to call them and ask if they were associated with Rose Brite Skin Cream and ask about the debit charges. He looked up my info in a matter of minutes and said that I received an email stating that the email I received explained that after 14 day trial period it would convert to a monthly subscription. I never received any correspondence from any company concerning this. I told him to cancel everything that he had pertaining to this skin cream. He was very persistent and tried to offer me all kinds of different things and discounts. Finally after a few minutes of continuously saying NO and telling him That I did not want anything do with their company and to cancel the subscription he kept making an attempt to talk me into another purchase. I was ver adement

    • Rachel Vrabel
      Rachel Vrabel

      Lindal, thanks for sharing this info! Your story sounds like so many others, I’m glad you were able to cancel it. Keep a close eye on your bank statement. ~Rachel

    • Josie

      I paid 6.59 and they threw another in for 7.49 that I didn’t ask for. The names are healthultra/ regimenultra. This scam had the number 18332707728, but the numbers from the bank statements were 18553280033/18553277733 hope this help. Thanks for this post…

  • INEZ

    i got a some CBD oil to try for only 4.95 ,i ordered it feb 15th.march 2nd an ASK Skincream in MORENO VALLEY CALI TRIED TO take 95.21 off my card.luckily i used a cash card and disabled it but i still can’t find a number for them to cancel

  • Mary

    Naomi is definitely a scam and I fell for it back in October 2018. Called 1-844-818-3708 and talked to a nasty rep who told me I just didn’t read the order form because it said you had 14 days to return. That was NOT on the order form. The skin cream and skin serum came from Fulfillment Center, 11661 East 46th Avenue, Suite #, Denver CO 80239. There are too many of these scam ads to keep up with. They use the same pictures and the same comments in the ads, just changing the name of the product. Dr. Phil called it “catfishing” and I think they even used his and Robin’s picture in one of the fake offers. If I recall correctly, they hired a lawyer but I don’t know what ever happened. My credit card company removed the charges and recommended that I cancel my credit card and let them issue a new one so no new charges could be placed. By the way, the supposedly “free” bottle of the cream was a tiny 1 oz. size and the serum had enough in it for one use.

      • Crystal cuthbertson

        Did a questioner normal for kroger saying get something free.did it.tgen said o had to pay for shipping and handling. Ok. Then after my card info in, said hey try this. Did not want to.i submitted my order and they did anyway. Two orders, one I said no to. I have no income so $6.50 ok but then the other.cant dl.toik all my money. Spent Four hrs. Trying to find a number or customer service.then the one time I go u.i nd customer service they said I had to pay $5 to talk to them. I can’t find a way to stop that order. Help

  • Robert

    I got scammed last week by BEAMCOSMETICS.NET. I Googled and emailed what I thought was the company, but the respoce was that they use .net and are completely different. My bank is working on it, but I got scammed again this week by a company I had never dealt with. Sometime in the last couple of weeks my credit card had been run through a reader that took all my info so that they had my address and phone number as well as the pin. How can you stop this fraudulent behaviour? Beamcosmetics.net – 647-490-7638

  • Lisa

    I wanted to try la-pura skincare I’ve called serval times to cancel and I called yesterday and to get a cancellation email they said they sent it but I haven’t gotten it I’ve emailed them several times still haven’t gotten it how do I get them to send me one thanks

  • brenda

    Thank you for this very useful information. I have a # for Renew eye serum and renew skin cream….scam

    833-739-1918 Ca. and 866-605-1002 Ca.

    after 100’s of dollars, I finally was able to reach a person….

  • Nici

    Envisage Skin international.
    844-820-3509. Been calling and canceling now twice. No refund, with return call requests for a supervisor. They told me it was closed but they needed to close it again? Meanwhile still charging me And sending products.

  • Nanny

    I got Scammed also, took the advice on the blog and so far so good..got them to cancel future orders and total refund of 93.80. I threaten them with filing a criminal complaint, assured them that the transaction was done with my credit card and the fraud unit already was disputing the charge, I also told them I would spread their name and phone numbers throughout social media exposing them….
    They are called DermaJoie, and the charge appears as ENERGYW*BOOST AND ENERGYW*HEALTH…
    PHONE NUMBER ARE:
    833 333-6178/833-333-5761..
    All we are trying to do is take care of ourselves and people out there take advantage of that..what a sin..good luck

  • Angie

    I had stupidly ordered a free trial called Novabelle, SCAM! Can’t find a phone number and the one on my bank statement is no good so my bank submitted a fraud claim and canceled my card. They took $600 from me!! I don’t work anymore due to health issues and can’t afford to just lose that much money! Thanks for calling these thieves out on their scams! I’m going to report them to BBB and my states attorney general! Your doing great work keep up the good fight ?

    • Michelle

      I fell for the same scam as everyone else. 866-600-1030. I called an was told the computer was updating, so I will be calling in the morning and I will be disputing the charges with my bank. It’s terrible that this kind of thing can happen. So much for trial sample. I am in Delaware by the way.

  • Leti

    My mother saw a ad for a trial sample of a face serum and moisturizer. on Pinterest, there were flashing numbers this offer would only be good for ten minutes. She asked if she could borrow my credit card. Who would say no to their elderly mother. I got on the site and paid the 4.95 and 4.93 for shipping. there was no mention of fourteen day after there would be billing of 93.79 and 98.87.When the samples arrived they came in a plain brown wrapper no invoice or address to return it I she wanted to. The 93.79 was billed from one company and 98.87 from another company. I was billed in July this amount. and had no idea whom to contact . I was billed again this month August.. After trying every word combination on the web I found the company they said the trial price and billing was posted on the website which is true but its not posted on the Pinterest site. They said they would cancel the subscription. and the August order would be deduct at 30% since they had already sent it but I had not received yet. I said no to give me a return address to sent them back and have the 93.79 and 98.87 credit back to my card, and to send me a confirmation email that the subscription had been cancelled. Hopefully this is the end of this.

  • Danit D Makover

    Is the skin jowls ad a phony or something you think is real? I am confused about it’s appearance on your site.

    • Rachel Vrabel
      Rachel Vrabel

      I’m not sure exactly which product you’re referring to but most “free trials” where you just pay shipping are scams. Always read the fine print in the terms and conditions.

      • CindyBon

        The product is for: (yes they used the word Sefence)
        1. Lush Lift Age Sefence Cream
        Shipping and Handling: $5.87
        * Charged to my account on: Sep. 5, 2020
        ** Charged to my account under: Mur Aqua
        Restore
        *** Phone numbe used: (833) 622-4924

        2. Lush Lift Age Sefence Eye Serum
        Shipping and Handling: $5.45
        * Charged to my account on: Sept. 6, 2020
        ** Charged to my account under: Wellness
        Radiance
        *** Phone number used: (833) 622-4924

        3. Lush Lif product
        * Expedited Processing: $8.99 (instead of $8.49)
        * Charged to my account on: Sep. 9, 2020
        ** Charged to my account under: Buy Sur
        Wellness
        *** Phone number used: (844) 6690-4470

        Expedited Processing: $8.99
        Shipping and Handling: $ 0.0
        Subtotal: $8.99
        Shipping and Handling: $11.32

        Ordered Submitted on: Sep. 5, 2020
        Orde Received on: Sep. 9, 2020
        Called to cancell on : Sep. 17, 2020

        On the same day I called to cancell (Sep. 17, 2020) they charged $102.56 to my account under the name: Tru Blossom. The phone number they used on my statement is: (844) 690-4470. They said that my trial was for 10 days. How convinient and how odd considering different customers have different length in days of trial. They said because of my “Unique” situation, they would refund me $40.00 in 3 to 5 bussiness days. Now that I know how they operate I will take other customer’s advice and call them back as well as sending an email and demand the rest of my money ($62.56).

        Be aware that when you see a number on your bank statement for example: 08334080044 or 83340800440, try dropping the first number or the last number like onthis example, it would be the 0. They use this technique to get you confused using to many digits on their phone number so in turn you can not reach them.

        I hope this information will help others in their fight against scammers and dishonest people working for these companies.

        Sincerely,
        CindyBon

        • Rachel Vrabel
          Rachel Vrabel

          Cindy, wow thanks for sharing all this helpful info, I really appreciate it and hopefully someone else will too! xo Rachel

  • Danit D Makover

    The ad said 30 day free trial. I did not see anything about being charged ON the 15th day from the order. I did not receive the product until July 24th. I would, therefore, think I had 15 days from the time I received the product. Otherwise, there is no real chance to test out the product. When the bank tried for a 3-way call, the message was to call back during normal business hours. I also tried the number and the message said to call back during our normal business hours, but gave no indication of the hours.

    The chart in your report listed the company, but not the phone number. The bank provided me with this number: (855) 538-4511.

    • Rachel Vrabel
      Rachel Vrabel

      Hi Danit, thanks for sharing that number. It’s hard to keep my list up to date because these scams changes names/numbers frequently. Usually it’s 14 days from the DAY you accept the free trial. Very few are actually 30 day trials, and in those cases it would be 30 days from the date you ordered. A nightmare indeed. Hope you get the help you need from your bank to cancel. Rachel

    • Rachel Vrabel
      Rachel Vrabel

      I keep seeing people using spammy ads on Facebook to sell it. If they are up front about costs and the membership, and not sold as a “free trial” then I wouldn’t say it’s a scam. There are many good memberships for skin care, as long as they are transparent. I haven’t tried it, I’d be curious to the ingredients to see if there are parabens, phthalates or fragrance. I see it as another celebrity (like Christie Brinkley) just using their name to sell their creams. There’s better out there. I love using my Beautycounter eye creams best and been using for about two years. Thanks for your question! xo Rachel

    • Rachel Vrabel
      Rachel Vrabel

      Also you have to be careful with this one. While she does seem to have her own (legit) skin care line. I’m sure all the scam companies are now going to use her picture to sell their “free trials” which are not Nicole Kidman’s products. Find her official website.

  • Amy

    This just happened to me. First time I’ve been scammed I was so upset and the skincare joyellle derm was charged by some other name on my card I also noticed another charge today from another skincare place that I didn’t even sign up for…I live on ssdi and definitely can’t afford this stuff so needless to say I had to cancel my credit card and calling again tomorrow to dispute the charges..I wanted to know if you have the number to the BBB…Thank you for this site. I just wish I would of realized sooner that these are scams

    • Rachel Vrabel
      Rachel Vrabel

      Hi Amy, so sorry you got scammed. Visit the BBB website here, you’ll see on their home page a box that says “File a complaint” I think that’s the best way. Good luck, and thanks for your comment. Rachel

  • Lori Thomas

    Thank you for this article! I was scammed by Miracle Ritual 855-884-9028. They tried to offer me 30% back. Then 50%. Then 70%. Your article gave me the courage to insist on a full refund. They finally said they will refund me. We will see!

    Make sure you tell them on the front end that you are asking for a refund and a cancellation. They tried to tell me that since my account is now closed, they could not get into it to refund me. But I held my ground and they relented.

    Thank you!

    • Rachel Vrabel
      Rachel Vrabel

      Check the list, or call your bank for the number of the company who just billed you the $4.95 for the shipping and handling of the “free trial.” It was offered as a free trial, then yes it’s a scam. Jump on it right away or they’ll bill you the full price (around $95) on the 12th or 14th day from the day you accepted it.

  • Kathy Tansor

    I ordered a free sample of Immortelle recommended by Dr Oz, for $4.95 and 14 days later they tried to debit my bank account for $99.95. Luckily, my bank did not pay it and called me right away. The telephone number associated with this is: (833) 276-5273. DO NOT ORDER FROM THEM… When I called they offered the same product to me for $23.95.

  • J R McGrath

    Add Elemor Wrinkle Cream and Loreine Eye Cream to your list. 888-280-3267 is the number to cancel Elemore and they can transfer you to the rep to cancel Loreine.

    Same story. “Free”. Pay for postage and handling which gives them your bank account. Small print says “free” isn’t free unless you cancel w/in 21 days, then you will be billed full amount for the “free” items, plus sent monthly refills.

    Costly lessons learned:

    1. Always use laptop computer rather than smartphone to order online. The larger screen give you a better chance to look for small print and unintended conditions or “agreements”.

    2. Always print off a verification copy of any order, either as .pdf onto computer or on paper, to prove what you’ve agreed to, either intentionally or otherwise.

    3. Carefully check bank statement monthly.

    JRM

  • Sabina King

    This was on Facebook. $4.95 like the others but here’s the thing. I was just looking on the site, filled everything out just to see what they offer. $89.95 a month is there auto fee. I closed the window down and they billed me! I have called with no ansewr 5 times for over 20 minutes on hold and I have emailed them 3 times with no answer. It is a shame Facebook allows these sites to be advertised

    • Rachel Vrabel
      Rachel Vrabel

      Hi Sabina, you must have entered your credit card #….you can just enter your name and address, email on offers like these and get to the check out page and that’s where you’ll find the terms and conditions (you have to scroll down). So…if you’re curious about an offer, just NEVER enter your credit card info. I’m sorry they scammed you. Be sure and call before the 14 day “free trial” is up so you can cancel it. And make sure they send you a cancellation email so you have that for your records. Good luck!

  • JoLi Merck

    I was scammed by RetinolMD and EuxelleMD through Facebook. They’re so good they have numerous websites with fake reviews. They’re in the Czech Republic, and probably learned their on-line tricks from Russians! Their phone numbers are 1.646.904.8329 (RetinolMD) and 1.646.904.8342 (EuxelleMD), but there’s no use in calling them–they’ll give you the run-around and hang up on your face. They’re particularly dedicated to preying on good-natured Canadians.

    These are scam artists, predatory vendors who send you a “free sample” for the cost of shipping and handling and then charge you $400 for products you had no intention of buying. And worse: they then claim it’s your fault because you didn’t read the fine print and won’t give you an address to return the product.

    • Rachel Vrabel
      Rachel Vrabel

      Joli, so sorry this happened to you…unfortunately I hear stories just like yours every single day. It’s so disheartening! You’d think something would have been done to protect consumers by now…it doesn’t help that so many of these scams are based out of foreign countries. Try disputing those charges with your bank at the very least. Some banks are more helpful than others, and will also side with these crooks since they post their terms and conditions (even though no-one sees them since they’re buried on their websites). Take care, Rachel

  • Joellen

    Is L’Ojesete a scam. I ordered face lifting serum and wrinkle freeze moisturizer. It showed up on my credit card statement as Bently. I ordered a free trial and paid for shipping and handling. Now I’m charged $104.85 plus another charge for $99.94. I didn’t sign up for a automatic subscription.

  • sophia liu

    I was recently scammed by retinolmd, leuxelle, and retinolboost. The scammers used email saying exclusive offers for Costco members. I truly believed this was an offer from Costco. After I finished a survey, I was told that I could choose one of the rewards. After I chose two products, I was told that I only need to pay for the shipping fee. The important T&C was hidden somewhere, which I didn’t notice. I ended up paying $179.98 and $189.97 for the two products. My credit card company says it was my fault. They know very well about what these scammers have been doing, but they won’t do anything. The product is: RetinolMD day and night cream, Hyauronic eye serum. I dare not use any of them, because the scammers T&C says customers can return the product if they are not satisfied. Anybody has wondered where those returned products go? I suspect the scammers actually restock the used cream and resell them. Otherwise, why do they ask people to return the products? I suspect the trial product I got is from those used product. This is disgusting.
    The phone number for these scammers: 1-646-904-8338 1-646-904-8329 1-646-904-8933

  • Priscilla

    Scam from zforceeyeserum. Received free trial on March 20, then was charged 84.95. I called and told them I didn’t order anything and didn’t received anything. Spent an hour at the bank yesterday and my bank is siding with them. Don’t know what to do.

    • Rachel Vrabel
      Rachel Vrabel

      You may just need to make sure it’s cancelled here forward so they don’t send you anymore. You may not be able to get a refund….

    • Bonnie S

      I have received a facial moisturizer from ZForce that I didn’t order. the free trial..pay for shipping..was under the name of Simply Beautiful. There is not way to contact them. I have filed a complaint with the bank. Any suggestions?

  • Beverly

    Do you have phone number for zforceyserum? They keep taking out of my account and they were only suppose to take out the shipping. I need to cancel as soon as possible. Thank you

    • Rachel Vrabel
      Rachel Vrabel

      Call your bank for the number if it’s not on my list. Sorry, it’s almost impossible to keep up with all the new scams coming out. Your bank will have the number for the company who is billing you, it’s likely under another name altogether, not the cream name.

  • Christa Inniss

    I received an email from…[email protected] [email protected] via sendgrid.net when I cancelled my order from them. They charged my account a total of $174 on April 22,2019 before my trial ended. I could not find there phone number on your list. 888-624-6556. they denied my refund when my bank called. What should I to do now?

    • Rachel Vrabel
      Rachel Vrabel

      Christa, they usually bill on the 12th or 14th day, depending on how long their trial period was. So 14 days from when you accept the offer (not when you receive it). Are you sure your trial hadn’t ended yet? You should have a record of the date they charged you the shipping and handling $4.95, and then a subsequent charge either 12 or 14 days later. If they charged you after 10 days or whatever (before the trial ended), you should have legal grounds to dispute this with your bank. You’ll have to find their terms and conditions and show your bank that they charged you early, if that’s the case. Good luck! Rachel

  • Lil Lee

    Duo Lingo add for a SHARK TANK PRODUCTS BELLA PELLE. 437-370-1642 Same thing – sample for shipping only and day 14 charge credit card ridiculous $89 and $99 for each “free” trial sample! I like one of the products and looked online for the company to see how much it would be to order one of the products, but what came up was another “free” trial/SAMPLE for another company under the same web site called PURELY VIBRANT. Again it was for shipping charges only. Like a dumby I ordered that “free” sample too. The terms and conditions are not obvious that you will be getting a monthly prescription with outrages charges for the products.. there is no free sample! There is no cost of the products either.

    Purely Vibrant charged my Visa two days after the 14 days and it came up as a FRAUD alert as SAFEYESERUM.COM – I called my bank and they gave me the number to call as 844-682-5027 to resolve. I was able to cancel but no refund. I asked to speak to supervisor because I’m not getting scammed by these people and they sent me to a supervisor at 855-217-0284. After much arguing with a foreigner, she finally gave me the refund. This is nonsense and we must not let it continue! Thanks.

  • Christi

    MARIE BLANC!! No notice from company that this was a trial and you need to cancel within 14 days that was going on AUTOSHIP! And this is their explanation??? They don’t even have the right Product name in their “Copied email reply” Pathetic….Lesson learned…and for all you others…Thank you for contacting us regarding your concern.

    Let me introduce you first to our company and explain our deals and offers, so you can have a clearer picture about us.

    We provide a service, in which we ship our product directly to the customer’s home on a monthly basis so he can enjoy from our high quality product without the hassle of going out to purchase it. We do know that a monthly subscription requires a commitment to a product that can’t be obtained at a store, therefore our way to introduce the product to the customer is to let him try before he commits to the monthly subscription-this is done through our trial offer. That’s how confident we are about our product.

    Our trial offer is a way to get the full 30-day supply of Bella Pelle Wrinkle Control and Ultimate Moisture, you’ll pay only $4.95 and $3.95 upfront for the shipping and be able to take advantage of the product for free during 14 days. After the trial expires, if you didn’t contact to notify you wouldn’t like to continue, you will be charged the full amount of the product (as you already have the full monthly supply) and will be shipped another bottle afterwards. A trial in general is a way to let the customer try the product so he is sure about the purchase, and it’s not a way to handle out free products. Moreover this information is clearly stated at the first paragraph of the terms and conditions you agreed to.

    Any customers who chose to continue with the program, on the 15th day, you will be charged for the full cost of the initial bottles and every 30 days thereafter, be shipped another bottle of each product ordered for the same regular price. The prices are as follows:

    Wrinkle Control – $99.95 USD ( you are charged for the full cost of this product when you exceeded the 14 day trial period)
    -Our formula helps diminish wrinkles, fine line and other signs of premature aging in 3 minutes or less. This unique formula contains whole collagen molecules, advanced peptides and powerful antioxidants to restore skin’s vibrancy and enhance smoothness and vitality.

    Directions: Shake well. Squeeze a small amount of product onto fingertips – lightly pat on wrinkles and fine lines. To avoid residue and streaking do not over apply. Product will begin drying naturally within 1 to 2 minutes. Keep facial muscles relaxed, and remain expressionless for 3 to 4 minutes, powder and other makeup may be applied delicately. Product may be reapplied throughout the day or evening.

    Ultimate Moisture – $89.95 USD ( you are charged for the full cost of this product when you exceeded the 14 day trial period)
    -Regular moisturization is the secret to having a young, healthy and radiant skin. It provides the skin with a natural barrier to fight dryness, prevents aging, and combats environmental stresors: sun, pollution, dust. Moisturizing creams are among the top most important skincare products you should never miss in your beauty regimen. A few drops of a moisturizer every day will save you the embarrassment of dealing with a dry and dull skin.

    Directions: Always wash your face before applying the moisturizer. Apply the cream on clean, dry skin and massage till completely absorbed. Use twice per day, in the morning and before you go to bed. Always wait for about 1-2 minutes before you apply makeup to give the cream the time to absorb completely.

    We have cancelled your subscription. Rest assured that you will not be shipped anymore of our products. Cancellation applies for future shipments only. Products have been shipped and shipping fee are nonrefundable.

    Important Note: WE WILL NO LONGER ACCEPT ANY RETURNS OR PROVIDE ANY REFUNDS FOR CANCELLATIONS MADE AFTER 14 DAYS UPON PLACING THE ORDER FOR THE TRIAL OFFER.

    Thank you,
    Customer Service

    • Rachel Vrabel
      Rachel Vrabel

      Christi, sorry you got scammed, all of these companies are pathetic with crappy products to boot. It’s amazing they still get away with this… consumer awareness is the only defense I’m afraid. Thanks for your comment, their email is laughable. Basically “sorry you’re screwed.” Rachel

  • Patti

    The cream name is Jouliage…….billing company is Flawless Luck Serum, 877-2000-1475
    Shark Tank Scam…… Add it to your list.

    Thank you for doing what you do.

  • Yolanda

    I bought these dreams emollient cream and the Emollient eye cream I’ve been looking for this company number to cancel I can’t find it there charging me 79.00 2x a month how do I stop with out having close my card account can u help please.

    • Rachel Vrabel
      Rachel Vrabel

      Yolanda, call your bank for the number of the company who is billing you so you can call them to cancel. Or ask your bank for assistance.

    • Kay

      I paid the $4.95 shipping and handling. Did not see the 14 day trial and was charged $98.27. It was also under a different name. Called the first time and she said it was my fault. Called again and the boy said they were just a third party. He gave me miracle rituals number. I talked to a woman with a thick accent. I told her I had just read emails from a lot of people that have been scammed. So, if all these people didn’t see the T&C then they must not be there are or very tiny. Agreed to a 30% refund and cancellation. Went to the bank and she called them. If I hadn’t agreed to the 30% refund she could have gotten me all of it.

  • Diane Fisher

    Here is another phone number to add to your list of scammers. The product is called Radiance Skincare. I got the trial didn’t like it and suddenly I was billed for another shipment. I called the # on the label and they tried to get me to buy the product at half off. I cancelled but we’ll see what happens.
    1-855-553-9800
    Hope this helps someone else…

  • Linda

    I did a free trial on Novara serum and moisturizer. Same scam – Free trial & Bill card if not cancelled. Number to cancel is 855-549-2171.

  • R

    Loreine eye serum billed under OFFERESERUMNOW.COM 800-261-6802
    and Elemar wrinkle serum billed under AAGINGWEB.COM 800-253-4854 saw the ad on FB and said it was on Shark Tank. Called and supposedly got a refund of only $70 to not return the product. That was also a mistake according to your article. I will call my credit card company and see if they will reverse the full charges. I doubt they will fight it as they are a scam company.

  • Esther

    I’m trying to cancel the Emollient Skin Revitalizing moisturizer but can’t seem to find it on your list. Any idea?
    Thank you!

  • Mary Ruth Kantor

    I am currently being what I consider, scammed by DERMASET in Hollywood Florida. They claim I ordered their product, a face cream (on a date I was out of state), charged me $4.95 s&h, then a charge for $179.00. Having no idea what the $4.95 charge was, I disputed it immediately with the credit card company. Then, a package delivery! I had no idea that what I received in the mail was something from them, so I opened the package but did not open the product and returned it after talking to them wherein they emailed me the address to return it. I also disputed the subsequent charges they have been making to my credit card for $179.00. I have now been emailed by them that once I dispute a charge, I can no longer return the item as they will not accept it and they will be turning this over to collections. I dont know what my rights are and if anyone has had this experience, please advise.

    • Rachel Vrabel
      Rachel Vrabel

      Can you cancel the dispute so that you can return for a refund? I thought Dermaset was one of the better trials, I thought it was 30 days…but if it was ordered without your knowledge, that’s no good!

  • Debra Wilson

    Marie Blanc (437) 800-5554 / (437) 370-1104

    RUN as fast as you can!
    Just another scam and useless product BUT they reversed the $99 and $89 charges on my cc and sent a cancellation email (which I will keep). I just received yet … another bottle, telephoned them and they confirmed I was cancelled. They haven’t charged my cc again. If they do, I am reporting the charge as fraud and will request a new cc with new number per Capital One’s suggestion.

    • Kim Frandrup

      Debra. I just got scammed by Marie BLANC wrinkle reducer and intense eye gel. I have those same numbers which I tried the numbers and all I get is a recording wanting me to order more. I have called and talked to 3 different reps with my cc. They are disputing it and told me to send product back asking to cancel. Did you actually talk to a person and cancel? I am in tears cuz it will be 200.00 a month on my cc. Can you help me out? A rep with my cc said if I don’t get it cancelled they will continue to charge me. I am just sick.

    • Kim Frandrup

      Debra. I just got scammed by Marie BLANC wrinkle reducer and intense eye gel. Free trial for 4.95 [email protected] and 8.95 for gel. Charged almost 200.00 on my cc. I have same numbers you have listed but I get recording wanting me to order more. Called my cc and they are disputing it but I still need to cancel or it will continued to be billed to my cc. Can you help me out?

  • Amanda

    Add this phone number to your list: Natura Beaute 844-303-0060. They will not refund your money, only cancel your “subscription”

  • Irene Bartlett

    I ordered a trial of Derma Joie ageless Retinol Cream for $4.95 and Derma Joie Retinol Eye Serum for 5.96. I did the order by phone for the TRIAL, and the woman did not mention anything about recurring shipments for these products or any info about cancelling. I have now been charged $93.80. When I called about the new charge, I was told I must have checked the box about a recurring shipment. As I challenged this assertion, I was told that once the order is processed “all terms and conditions” have been met. Finally they did cancel the account, & I got a confirmation email for that. They initially said they would refund $40. My husband called them back and threatened legal action. The person he talked to at the end said there was a $93.80 credit on the account. He asked for a confirmation … she said it would take 24-48 hrs to process, and then we’d get a confirmation by email. We’ll see.
    Derma Joie customer service: 888-346-6271 on a card that came with the trial items. Per our CC company, the number for the face cream was 888-704-4497 and the eye serum 888-754-9695.

  • Tom

    OK. if you just HAVE to order something you are not sure about, DON’T USE YOUR CREDIT CARD NUMBER. Get your credit card bank to issue you a temporary, VIRTUAL CREDIT CARD NUMBER. This is a credit card number that, on the surface, has nothing to do with your regular credit card, but it is TIED to your regular credit card.

    It is a long credit card number, just like your real one.
    It has an expiration date, just like your real one.
    It has a ‘security code’, just like your real one.
    It expires after a short time (varies by bank)
    It has a $$$ limit that YOU set.

    EXAMPLE: Magazines. They send me an offer for a GREAT price on a subscription for a year, but when that subscription runs out, they AUTO-RENEW the subscription at what is usually a much higher price. When I subscribe, I use a virtual account number. I set the $$$ limit at a few dollars more than the subscription price, and I set the EXPIRE DATE to the shortest time my bank will allow. When my subscription comes up next year they cannot renew it because the virtual number has expired, AND they can’t charge anything else to the card number anyway because the $$$ limit I set up has already been (mostly) reached since I set the $$$ limit to just a bit more than the original subscription price. When they can’t automatically renew the magazine they will usually send you another offer for a ‘reduced price’ subscription, which I accept – using a new virtual number, of course.

    This should work the same if you are ordering from a company you are “not sure of”. They will send you a trial sample for $2 shipping, but they can’t turn around and charge your account $$$ more because of the dollar amount you set and the expiration date you set.

    PROBLEMS: The crooks are getting smarter:
    Sometimes the card number will show up as a ‘prepaid’ card, which some companies do not accept.
    Sometimes the company you are trying to buy from will not accept a card that expires soon.

    I have used a VIRTUAL MASTER CARD NUMBER many times with no problems at all. Get the details about this from the bank where you got your credit card. (I can generate a virtual account MasterCard number in about 30 seconds at my bank’s website.) If they don’t offer virtual account numbers, or you can’t set the $ amount or expiration date the way you want, look for another bank.

    GOOD LUCK!!

  • Paula Meyer

    I signed up to try a “free” trial off of an internet offer. I looked it over a couple of times to try to be sure there were not any ongoing orders that I did not ask for. I didn’t see anywhere that future orders would be coming. I even had my husband look as well. I received the product called Derma Jolie, sadly the product actually seemed to work. So, I called their “customer service” number to see if I could get a “free trial” offer for my sister, and was told I would be receiving monthly orders of the product monthly for $99. I blew my stack. Said I specifically looked for this little scam and didn’t see it. Told her to cancel the order ASAP or I was contacting the Attorney General for the State of Minnesota immediately. She says she cancelled it and gave me a number to put on the outside of the box when I received the email showing that the order has been cancelled. I will be sending it back immediately, less what has been used from it. Hard to believe there is nothing we can do to stop these sneaky thieves from doing this. I think there should be a law that says they should have to have it in large bold writing that there are recurring orders involved with the free offer. Now I don’t even know if I want to buy it off of Amazon…is it just junk?
    Here is the number I called only to find out about the recurring orders…
    1-888-346-6271. Thanks for trying to help.

  • Judy

    I fell for the product Marie Blanc Instant Wrinkle Reducer and Eye Serum. Fortunately, my credit card refused the charge for the product. I love Capital Cards! Anyway, I couldn’t find them on the net but their number and email address was on the bottle. Since you don’t have this one on your list I’m providing it for you here.

    Marie Blanc
    437-370-1104

    [email protected]

    • Kim Frandrup

      Judy. I just got scammed by Marie BLANC wrinkle reducer and intense eye gel. That number you have 4373701104 is Verizon when I call it. And any other number I get a recording wanting me to order more product. I have contacted my cc and they are disputing it but I was told I have to cancel or it will be charged to my cc at a tune of 200.00 a month. I am just sick. Can someone help me?

  • Janet

    Angeletta Skin 1-877-694-1843 Scammers took money without permission. didn’t even order from them and didn’t receive anything from them but they took money from my checking account. they are not even listed with BBB.

    • Monroe Heart

      Same thing happened to me! I They charged my card $88.89 and $86.99 for creams I did not authorize them to charge my card for! it is a scam! I called my bank and put a stop payment and called them at (800) 425-1156 and when I told them I had NOT authorized them to charge my card and had reported them the guy on the phone hung up on me.
      This is outrageous how without my consent they charged my card under reoccurring payment!

      • Damie

        Angeletta took my money as well.. I ordered a free trial 14th May 2019 and was debited immediately.. 4 days ago I was going through my account and noticed 2 unsolicited debits of lose to 200dollars n my account.. How do I cancel this subscription and request for a refund.. Is this possible? Any number I can call..

    • Julie

      I had the same experience. When I called a few months ago to let them know, I never ordered that they said I had subscribed to it by ordering the free trial. They wanted to give me 30% off then 50% off. When I told them you don’t understand, I didn’t even open the product because it was advertised as organic and when I looked at the ingredients, there were no organic ingredients whatsoever. This is false advertising. They finally gave in and said they would cancel all subscriptions and give me a full refund. Months later, I realized, the whole time they were charging me $19.93 for a subscription for a free ebook that I never knew was sent to me and had never been opened. FYI, this product for the free trial was on Facebook!

  • Sue

    AZUR Derma face cream and eye serum – Scam!
    Phone number 844 – 883 – 6640 Please add to your list!

    They did the same as Peggy listed above! I received the sample and then they quickly began the recurring payment. My credit card company has disputed and removed the charges.

    • Alison

      I was scanned when I bought skin cream and eye cream from Beam Cosmetics.
      They have charged me almost $400 in the last month. I contacted MasterCard to report as fraud and asked them for contact info so I could cancel my subscription but when I tried calling the phones but got a this call can not become Ted as dialed. The numbers the credit card company gave me were not till free.
      Two company names came up on my bill devineskinsolutions the phone number I was given was 472-396-2857 the other name the billed under was Whitesandhealth 472-396-2855. The also provided me with an email address [email protected] I did email them to cancel my subscription and asked for confirmation of my cancellation but I have not received a response.
      Does anyone have a number for them? The credit card company told me that cancelling my credit card may not resolve my issue. I am at my whits end I can’t afford these charges.Any help or advice would be very much appreciated

      • Rachel Vrabel
        Rachel Vrabel

        If your bank can’t even give you a good working number to contact who is billing you, they should block any further charges for you. It floors me how some banks are so not helpful!

      • Steve Montano

        Can someone HELP me please, I really got Screwed by Marie BLANC, I Ordered ONE product only paid for S & H….” that’s it” now the b%#@! is sending me Crap and charging me Out Ragious Amounts of money. Her company really messed up my checking account…”wow”.
        Can some of you gorgeous ladys help me.. “please”!!!!
        (925)339-5444
        😥

        • Rachel Vrabel
          Rachel Vrabel

          Steve, it’s best to call your bank for assistance if the number is not on my list. Please read the blog, I give you all the tips to cancel! Good luck, Rachel

  • LouAnn

    Same as everyone else. Fell for the $6.95 shipping and auto enrolled into an $89.98 wrinkle cream.
    The phone number is 1-888-481-3763. The charges were listed under SMG Skin Cream. I called and they tried to offer the 1st, the 2nd, the 3rd discount. They sent me an email confirmation of my subscription cancellation while I was on the phone. I was about to tell the rep how nice she was but she had already hung up. I tried.
    Thank you for helping us with our ever tireless search for youth and beauty. We should all really know by now…shouldn’t we??

  • Eileen Daly

    ANGELETTA PRODUCTS PHONE1877 886 5052
    SCAM $4.90 TRAIL
    DO NOT SAY 14 DAY TRAIL
    NO SMALL PRINT
    THEN CHARGE $89.89 FOR SMALL JAR MOISTURE
    THEN CHARGE $88.88 FOR SMALL EYE SERUM
    TOTAL RIPOFF
    ELLEN DEGERENES PROMOTION
    I CALLED AND WOULD NOT ACCEPT 30% OR 50% OFF ASKED FOR 70%
    THEN SAID I WANTED 100% REFUND AND WANTED TO SEND BACK PRODUCT OR I WOULD CALL THE BBB
    I GOT A FULL REFUND AND GOT TO KEEP BOTH PRODUCTS

    • Fin Rayner

      Another scam
      Marie Blanc wrinkle remover together with Marie Blanc eye gel.
      Same procedure as the others…nasty promotions
      If caught as I was … cancel credit card to prevent further outgoings and there’s little likelihood of a refund. Phone the company. 725-605-8228 and 725-696-6388
      Press O for rep when you get to options. Get a reference re cancellation of “subscription” ( that you ever knew you had) and have it emailed to you. No wonder people are getting rich on this method of selling..so NOT transparent.

  • SFS

    Bella Radiance got me. As soon as the second TWO boxes came in the mail I called the number on the packing slip (mind you NO INVOICE OR RECEIPT for the UNAUTHORIZED charges) and talked to a young lady who was very abrasive and defensive and claimed that it PLAINLY states all over their website, on the agreement, everywhere that I was agreeing to a monthly shipment charge and subscription. I argued that it did NOT and on and on we went until I requested a supervisor. She put me on hold, came back and said her supervisor offered 50% refund. I said NO, I didn’t authorize this, I want the full amount, or I will be hitting up the BBB, my credit card company for a dispute and every scam website message board I can find. Again she put me on hold, came back with 75%, I said NO!!! Its all or I report you! She came back a third time from putting me on hold to say they agree to refund all of it! BOTH shipments $98 a piece! Fast forward to today, when I check my statement, they only refunded one. I called again, got a gentleman, laid into him about this, and he said that it SHOULD have processed BOTH refunds. For some reason it only processed one. So he put it in motion to process the second one again. Should have it within 3 days. We’ll see and I’ll report back if I got it.

    Here’s the number I called: 888-528-4117

    Good luck folks! This is blatant misleading advertising.

  • Christi

    Just got scammed from an article claiming it was sandra bullock’s new skin care line. Their name now is YouthfulApex.com 844-709-5918 Ugh…Feel so stupid

  • Lee

    PLEASE let your readers know that any advertisement for face/eye cream that does not indicate the manufacture’s name and the product’s price boldly on the face of the ad should be avoided. There is a reason for these omissions. Also, any reference to “terms, conditions or agreements” is also a huge red flag.

  • Anjum Mujeeb

    AURA Revive they offered me free introductory offer. There is no ph no to call and cancel before 14 days. I just got scammed by Angeletta and they charged me $19.88 then $18.88 for eye serum. ph no. 877-886-5052. Be aware ladies. Angeletta and Aura Revive !!

  • Suzanne

    has anyone had dealing with Marie Blanc yet ? Well they seem to be a scam as well… can’t get them back to the phone and their is only an e-mail to contact….

    • Rachel Vrabel
      Rachel Vrabel

      Suzanne, if it’s not on my list, call your bank and ask for the number of the company who is billing you, it’s probably a different name, looks for those s&h charges of $4.95 or the full amount if it’s past the 14 day trial and you’ve been whacked already. Good luck! Rachel

    • Ramona K.

      I got billed, too, but my credit card caught it. Call 1-305-615-3238 and be sure to get a confirmation number on your cancellation.

  • Lee

    PLEASE, PLEASE add the name Bella Radiance skin and eye cream to your list immediately. Phone number is 888-262-8365.
    Merchant names to avoid are Whole Health-Now and Amazing Serums (to stupid to know the plural of serum is sera.
    Disputed the $80 plus initial charges for both skin and eye creams to Citi Bank as well as the second set of $90 plus charges and just found out recently that Citi had determined these to be legit.
    Sad day for our country and its people that these sort of scams are allowed to exist and profit.

    • SFS

      Lee, they got me too. I just set a dispute in motion with Citi too. But I also called the scoundrels.
      Try calling this number – 888-528-4117 demand your money back. Do not take NO for answer. Threaten to report them. Do everything Rachel suggests above. Do it! Don’t let them get away with it.

  • Linda McKee

    Ambrosina charged me two shipping fees of $5.04 and $5.02. They sent the face and eye cream and Then charged my account about 3 weeks later two times, $92. No more products were sent out to me. The charges showed up as SW Health. The Ambrosina company address is in Orlando, Florida and shows a phone number on the product of: 855-984-9720 and email address of [email protected]. I am trying to contact them now.

  • Carol

    Add: Derma Joie. 833-516-2374
    Outrageous! Can’t believe I fell for it!
    I called to demand refund of over $180 for a sample of the face cream and of the eye cream. They said I was past the 14-day trial period, which was NOT included in the ad. I kept demanding, and she would respond with offers of a discount…first 30% off, then 50% off, then 75% off! I stayed with it, demanding FULL REFUND, and if not, that I would report the company to Better Business Bureau AND the Attorney General in my state. She eventually caved and gave me a case number for the full refund. She said to call back if not received within 10 days. Here’s crossing my fingers that it comes through! And, I AM going to report them to the BBB and State Atty General anyway.

    • Dr E

      Just called about Celine antibaging moisterizer. Got one and then was shipped another – no order confirmation in my email. Thankfully they had a number in the shipping bag. Super shady conversation but was able to cancel. 800-670-0564

  • Philip

    My wife ordered Jubile’s “sample” then we started getting charged each month for two separate products. She e-mailed to cancel, only to have them offer a discount and say that if we still wanted to cancel, to get back to them. So she got back to them, only to have them say that they couldn’t cancel by e-mail, and we’d have to call them on their “toll-free” number (which is not toll-free from Australia, of course). The real problem then was that the number they listed in their e-mail was not connected!

    Thanks to comments on this page, we got the correct number (1-438-228-0170, as others have mentioned), and called them to cancel. They wanted to know why we wanted to cancel, and tried to offer a much bigger discount, but we said no, we definitely wanted to cancel, and they accepted that without any further mucking around.

    We got confirming e-mails immediately, so hopefully that’s the end of it.

    My wife says that it wasn’t clear that it would keep coming, and that she’s learned a valuable lesson.

  • Myra

    “Sarah” on 2/4/19 has the correct customer number for Natura Beaute: 833-488-4445. (The number on your main list 866-522-1793 doesn’t respond.)

  • Dora Abel

    Received two charges one from ZForceEyeSerum for $84.95 and one from ZForceSkinCream for #89.92. I didn’t order these and have placed a dispute with them through my bank they do have phone numbers on them, but they are different numbers one is 866-605-0906 and the other is 844-640-9403. This is Bull! I work too hard to
    let people scam me like this!

  • Rayan McNamara

    I just got involved in a skin care product scam. Kathy Lee skin Care Products. $ 4.95 for a free trial of Elliesse Eye Serum and $ 5.95 Firm Youthful Skin Cream 30 day supply Total $10.90. I gave them my cc info and then realized this is too good to be true and looked it up online and sure enough this is a scam. Kathie Lee’s name and face have been used with this product and it is a Scam. After the 17 day free trial they charge your account repeatedly $80.00. My bank called me within 5 minutes of this transaction on a Sunday morning and it was the Fraud and scam department. They were onto it before I was. AMAZING. I called the phone # associated with the pending charges . # 888-550-6908 NVUS (this is nevada) and also # 888-561-8820. I called cc Monday morning and cancelled and issued me a new card and they have a Fraud investigation going . I called the # again Monday morning and got through this time. They did not identify themselves. Asked for my name and zipcode and mailing address. I asked for a refund and that they cancel the subscription. They said I must wait until the trial 17 days are done and call and cancel the subscription. I did not take NO for an answer. they were very resistant. 3 times I said refund my money and cancel the subscription. There is a Fraud investigation as we speak. She immediately said ok and said it will take 7 to 10 days to see the refund issued. And she hung up on me.

    • Rachel Vrabel
      Rachel Vrabel

      Good on your bank – which bank do you use? I feel like most banks are NOT this helpful so sometimes I tell people they should look for a new bank… Wells Fargo is good about fraud. I had some fraudulent Uber charges and they filed a dispute and gave me a refund of about $350….not sure how they are with the cream scams. Thanks!