1,339 Comments

• 

  Linda

  July 11, 2022 at 1:28 pm Reply

  I was scammed by Prima Belle Skincare Serum – DO NOT PURCHASE. It doesn’t work and they almost drained by checking account. I call the following number and I could tell he was a scammer because he kept asking me stupid questions. I have reported them to the BBB as well. My bank will not let me dispute the charges and said they are legit.

  Almost 300 dollars

• 

  Gloria Valdez

  May 24, 2022 at 6:17 pm Reply

  I too was scammed by Avielle Cream. The number to cancel the subscription that you didn’t know you had is 1-855-946-7533. I was able to cancel and avoid paying $96.95 charged twice.

• 

  Carla parker

  April 30, 2022 at 10:03 pm Reply

  I only ordered to try this product (ava skin, advanced skin and eye serum. A week later they drew 99.85 twice so 199.70 dollars. What is going on? This is a scam!! This is criminal I have filed a dispute with my card company. Can you give me some insight on this situation.

• 

  Jessica

  April 11, 2022 at 3:31 pm Reply

  What about Flawless Care Plus? I need a good phone number before my mom gets charged

• 

  Barbara

  April 9, 2022 at 4:07 am Reply

  Do you have any information on Vasseria?

  • 

    Barbara Scarcella

    June 3, 2022 at 7:33 pm Reply

    Keep getting monthly samples of Luiresse cream for $2.00. How can I stop this ?????

• 

  Shara

  April 5, 2022 at 12:07 am Reply

  I cannot find Vasseria Skin Care on the List is this part of the scam.

• 

  Dina

  March 29, 2022 at 11:00 pm Reply

  Anyone have information for Velvetrestorativehydra or performanceperfectheal! They are hitting my account daily…I keep money in another so it doesn’t clear but they need to be stopped! Total BS and the product sucks too!

• 

  Susan

  March 27, 2022 at 10:16 pm Reply

  Has anyone tried Truviqueserum for the eyes. I want to cancell but the web site is no longer available. I never get a shipping paper when they automatically send me the eye serum. So I have no numbers to call.

• 

  Sher

  March 25, 2022 at 12:50 pm Reply

  How do I stop these people from billing me again? Would like number to CANCEL THIS.

• 

  Mary J Rhodes

  March 23, 2022 at 3:24 am Reply

  I got 2 charges from 2 different sites.I ended up paying $135.88 and $139.92 for Prima Belle product. The trial offer was $6.29 and $5.49. I’m fighting with them now we’ll see how this turns out. Just wanted to reduce some wrinkles instead the only thing I reduced was my bank account.

• 

  Patricia

  March 14, 2022 at 10:04 pm Reply

  Hello and thank you for this blog,

  I ordered a free sample of the Anavale Skin serum and was only asked to pay 5.99 for shipping. I did NOT see any other paperwork saying that I had 14 days to cancel or be billed for a full subscription, else I would have immediately. That was in January, and now on March 13, I was billed almost $100 for a full subscription. I tried to call the company but they said that the stipulation was there when I authorized my card for the shipping but when I asked them to please send me a copy of that wording and proof that i approved such transaction, they said I had to go to the website. So then I asked what website and they said we don’t have that information you’ll have to go back to the page when you purchased and so a loop ensued about it. Then I asked who is Mutual Health Wellness, the company who emptied out my allowance account and they said that did not know. I said okay, then what is the name of your company? They actually said “Customer Service.” I said no the name, and they said that information will be on the page where you purchased and so as you can see, it got embarrassing for us both since they weren’t willing to even divulge who they even were. I am not one to complain about every little thing but I truly feel this was done in such a way to have the purchaser not know what they were getting into; therefore, i m only posting this to prevent others from not reading the fine print that wasn’t there to read or least nowhere to found now. Thank you again for this blog and an opportunity for us to alert others to what might happen if they opt to buy a free sample of a skincare product. Please beware.

  Sincerely.

• 

  Debbie

  March 10, 2022 at 10:15 pm Reply

  I see these posts are from 2017 and 2018. This is still going on. I was contacted by the fraud department of my bank regarding some charges on my account to Comely Instruction and Delicate Seduction for $178.16. I had absolutely no idea what this was. I disputed the charges and had to cancel my card. Then I find out it was for a “free” trial of a skin cream called Lumere Skin Serum. The bank did not reverse the charges because the company said I did not cancel or return the product. I had no idea I was doing anything other than a free trial for the price of the shipping. No where did I agree to or see that there would be any other charges. I called and talked to their customer service department and got asolutely no where. The phone numbers on the bank charges were 855-544-2192 and 855-666-8566. I am going to report it to this to the BBB and the attorney generals office. The product was shipped from 16458 Bolsa Chica St. #905 in Huntington Beach CA.

• 

  Penny

  March 6, 2022 at 8:20 am Reply

  I think i was scammed by jennifer aniston buyclarifyskin antiaging cream. 3day free trial $6.85 shipping and handling..

  • 

    Loretta Ornelas

    April 14, 2022 at 7:36 am Reply

    I was also scam 200.00 for cream and serum bank put back in to my account then said not company mistake and removed it out again what a scam this was Jennifer Aniston promo

• 

  Tuesday

  March 1, 2022 at 11:48 pm Reply

  Do you have a number for Vasseria moisturizer? After the 4.95 cleared 2 more payments from 2 different merchants were charged totalling another $60.00 I quickly cancelled my debit card. Ad was from facebook. It promised 30 day trial for 4.95 shipping cost.

• 

  Julie

  February 20, 2022 at 2:34 am Reply

  I believe I have been scammed by Truvique. Can I get a phone number please?

• 

  Julie

  February 14, 2022 at 4:58 pm Reply

  How can I get help to get my money back from “Gleam and Glow Serum”? I ordered a FREE trial (for $4.95 shipping) from them on 1/3/22. They immediately charged my debit card $119.85!! I tried to call their “customer service” phone number and I couldn’t get anyone to answer. So I immediately called my bank to report the fraud. They opened a case and said they would look into it. Long story short, they told me there was nothing I could do to get my money back because the serum company said it was an “approved” purchase. Which is a TOTAL LIE!!! So I finally got ahold of the customer service for this company, and they refused to give me my money back. I NEVER received any product (which I do not want from the crooks now). So I’m out this money, and they are getting away with fraud. What can I do to stop these people from ripping other people off? Will I ever be able to get my money back?

• 

  Edward

  February 6, 2022 at 9:57 pm Reply

  I need the phone number for Luiresse Skin Care Products, cream, serum, etc

• 

  Cindy

  February 5, 2022 at 6:21 pm Reply

  I just had this happen. Thank you for this article. How do I go about getting money back that I was scammed out of?

• 

  Patricia

  February 1, 2022 at 4:08 pm Reply

  What was supposed to be $4.95 for Janifer Anniston skin cream turned out to be $119.85 from niacom co and another $95.85 from glassclue glad!! Help that’s my rent money

• 

  Sherry

  February 1, 2022 at 1:26 am Reply

  I got 7v skin ageless eye serum along with 7V skin cream. Is this a sca

• 

  Laura

  January 23, 2022 at 9:45 pm Reply

  Serious Skincare… They just sent me a second set of tubes that I did not order order I called the phone number to speak to customer service and you can only leave a voicemail I also sent them an email I am so upset with myself I used my debit card so I’m calling my bank tomorrow when they open because today is Sunday and going to tell them I need this canceled, stopped immediately I hope I don’t get stuck paying for this 2nd set I will never use them again ever lesson learned?

  • 

    Kathleen McGee

    March 9, 2022 at 5:54 pm Reply

    Free anti wrinkle cream, only pay shipping. It says you can read reviews but it just keeps bringing you back to their website to reread the information regarding their skin cream

    • 

      Donna Bertrand

      April 28, 2022 at 11:49 pm Reply

      They got me. They sent full size products and was charged over $200 for 2 products. I will never learn not to buy anything on Facebook

• 

  Valerie

  December 31, 2021 at 6:46 am Reply

  I was looking at a skin cream, I put my credit card in as I looked at a trial sample for $4.91. I could not find recurring charges. I looked at the terms and conditions & decided not to go forward and backed out of the site, not signing. They sent me the creme anyway. I always take a photo of anything I sign & when it is coming & the dates I have to cancel, but I did not actually order this creme. It is from. The 1st bill is from Proskin Cream Beauty Skin Club. The next came and is Billed from RevilliereSkin Creme.cm. I haven’t even figured which card Has been billed yet. I sent an email to stop sending crimes & will call the numbers. I appreciate your info to help stop and appreciate any help you can give me. Last time I told me credit card I dmhad fraudulent charges ( a TV kept being charged over & over( they cancelled ,& reissued my cars, but never took the charges off. Any advise would be helpful here. Now the cremes are starting to come on my email not monthly but every 2 weeks or sooner and they changed billing names. Really scummy for something I didn’t sign.

• 

  Kellie James

  December 17, 2021 at 12:07 am Reply

  I was scammed by Hydra Riche. Saw it on Facebook as an add for trial offer only for 7.53 and 6.53 for their two products. Thing is in supper small fine print that if you don’t call them in 14 days after getting the product, they will automatically charge you full price of 93.95 and 91.89 for the products. I made that mistake. So I called and gave my review (it doesn’t do what they say it will do) and told them to cancel any future shipments. Guess what – they didn’t cancel and was charged again for products I had cancelled. I called and talked to the rep and he gave me a run around and was only going to give me fifty percent of my money back and I refused and said all my money should be returned. I told them I had cancelled it when I called and they said no I didn’t. THey are liars and scammers. I am filing a complaint with the FCC, BBB and the State of Texas (Texas will make it where their products can’t be sold here ). The phone number to call them (it’s really futile but give it a try) is 888-349-2768. Good luck! I had to cancel my bank card so they can’t do it again. I advise everyone to do the same.

• 

  Sandy

  December 16, 2021 at 1:18 pm Reply

  How can I cancel Amellia Cream? It is not on your list and they keep sending jars of product!

• 

  joann

  November 27, 2021 at 8:46 pm Reply

  This seem to be big business of scamming unaware people, I am working on clearing what I think is a scam from ordering skin creme suppostly by Dr Phil and Wife, once I clear it up I will put the results on your website with all information. Thanks for good people who check on different scam.

  • 

    Arleen

    January 13, 2022 at 2:37 pm Reply

    I also was scam with Dr. Phil and wife. You only was to pay the shipping and handling instead they charge on my credit card 119.00 plus they sent me a eye serum for 95.00 that I didn’t order.At this time I have a dispute with them with my credit card. Will see what happens.

• 

  Barbara

  November 26, 2021 at 10:15 pm Reply

  How do I cancel Hydra-Riche Skin Serum V2 and Skin Cream?

  • 

    Kellie James

    December 16, 2021 at 11:59 pm Reply

    You have to call them within 14 days of the order or they will keep charging you 98 dollars I called to cancel and they didn’t canel it and I was charged twice. I had to cancel my bank card and get a new one to get it to stop. They wouldn’t cancel and I talked to the head supervisor Edwardo and he was no help. Cancel your card and get a new one. Otherwise you will be charged every month. I am reporting them to the FCC, BBB and the State of Texas. They are going to regret ripping me off.

    • 

      Evelyn

      February 23, 2022 at 7:25 pm Reply

      I can’t find a website or phone to cancel my trial subscription. The product is: Avielle Anti-aging Face Cream and Anti-aging Eye Serum. I’ve looked for a phone number or a website for over a week now. There was no paperwork when the product arrived and no website.
      Please help me! The face cream made my skin peel.

• 

  Rachel

  November 15, 2021 at 10:09 pm Reply

  Is RevSkin cream a scam too? I can’t find this number (1-877-545-1432)in your list.

• 

  Virgie Sue Hodown

  November 1, 2021 at 5:09 pm Reply

  Scammed by Avielle for around $200. Do you have any information on this company so I can call and cancel any future orders? Maybe you can then add them to your list, the reviews I’ve read are not good and other people have had the same problem.

  • 

    Pamela L Clark

    December 26, 2021 at 7:17 pm Reply

    I NEVER ORDERED FROM SOLO. BUT GOT CHARGED 49.95. CANCELING MY CARD MONDAY. I HAVE NO IDEA HOW THEY GOT INFORMATION. THEY DIDNT EVEN SEND CREAM. SENT A BOTTLE OF COLLAGEN PILLS. CALLED AND DEMANDED CANCELATION. AND REFUND. GOT SOME IDIOT FROM INDIA ON PHONE. SAID ID GET REFUND AN EMAIL. GOT NEITHER.

  • 

    Stephanie

    January 11, 2022 at 3:49 pm Reply

    did you ever get a phone number to cancel the Avielle monthly subscription?

• 

  tom pelkey

  October 29, 2021 at 5:29 pm Reply

  Hi,didn’t see “juliette beauty” on your list. Please add them as they scammed my wife with lies. Virtual credit card is good idea with unknown companies or get ready to shut your card down as we had to do ! The credit card company reversed the charges[thank you Jesus], but a big hassle especially with auto-pay setup on various utility accounts. These people if they don’t repent will suffer in HELL for their greed & lies. Thanks for this site & please put it on GAB also. Blessings tom.

• 

  Vickie Goble

  October 14, 2021 at 10:45 pm Reply

  Ordered the Trial offer for 4.99 for shipping x 2 items and handeling on Sept 9th.
  Received the items and then on Sept 27th they charged 89.99 twice to my charge card.

  Thought this was a trial and tthen if it was a good product would reorder did not see that they would charge you 179.98. If I had saw in the initial ad that the product was 89.99 each would have not even thought about ordering the trial size. if they did not hear from you in 14 days. The date would start from the day the order was placed not the day that you received it. This is a scam. the customer suppore number is 855-586-8603 and are of no help you can hardly understand them. Will never order a trial size product again. complete rip off.

• 

  Kay

  September 22, 2021 at 3:06 am Reply

  Ordered a free trial offer from the email I was led to believe was from Sam’s Club. I answered a survey about Sam’s
  and was then given an option to pick from several gifts. I received a small night cream and eye serum from Ultrassence. Today I noticed a charge on my bank statement
  and called my bank first and told them this was not an authorized charge. I now have to get a new card to stop these charges. I found a number for Ultrassence on the jar and was given the spill about the 10 day trial.

• 

  Susan

  September 5, 2021 at 7:49 pm Reply

  Found a number for “Ferme’lique Cream. 1-844-475-9333. I purchased a trial with no other purchases, 2 months later my account was charged for two additional orders but billed under diet supplements. Took me a while to figure out what that charge was for and it was “Ferme’liqueCream” charging.

  • 

    Rachel Vrabel

    September 19, 2021 at 4:53 pm Reply

    Susan, thanks for sharing! xo Rachel

• 

  Amanda

  August 29, 2021 at 2:07 pm Reply

  I just caught another one…Vale Skin Cream/Serum!! There number is 888-505-1914 and 888-503-1822. I was being charged TWICE by 2 separate names (Power Silverline Force and Nutrivora Healthy Tag) for the skin cream product Vale!!

  • 

    Rachel Vrabel

    September 19, 2021 at 4:53 pm Reply

    Amanda, thanks for sharing! xo Rachel

  • 

    Greg

    September 23, 2021 at 2:21 am Reply

    My wife did the same thing. I have the credit card set to alert me whenever a charge posts. When I asked her about these charges she was clueless. Found your post and note the same phone numbers and “company” names. Immediately disputed both charges and locked her card. New card on the way. Vanity!

• 

  Dena

  August 16, 2021 at 10:46 pm Reply

  Anyone get scammed by Vale Skin Cream and Skin Serum?
  I’m trying to find the company that it came from.

• 

  kathy ereth

  August 9, 2021 at 6:40 pm Reply

  i need the phone # for reveiller beauty cream serum

  • 

    Rachel Vrabel

    August 10, 2021 at 7:56 pm Reply

    Hi Kathy, you’ll have to call your bank and ask them for the number of the company who is billing you. It could be under a different name than the cream name. Good luck! xo Rachel

• 

  Lisa

  July 19, 2021 at 1:47 am Reply

  Does anyone know of Auguri? I got the eye serum and face cream for trial and now I have gotten 3 more shipments and can’t find a way to contact them. My brand is not on your list. Once I sit down with my bank I will notify you if we find the number. I too was enticed with free just pay for shipping and handling offer. It was a trial for 14 days and if I like it they will send one every month or I could stop at anytime but there was not a way to call or email them to cancel.

  • 

    Christine hall

    January 25, 2022 at 11:17 am Reply

    Came out of bank account under 3 names.
    1)Beauty Skinstore 4.78
    2) beauty skin store 4. 68
    3) proskincream 4.68.like u I had no confirmation, name or any info of name till I got my product 3wks later then I called the number
    Phone:1-866-686-8803.. I’ve got another threatening amount when I called saying I didn’t cancel. And I did that thu emails to proskin.. online and emailed them..but they can’t find account either. Emailed reveieller and no working email support address or website…so I’m calling the Bank to file a fraudulent charges and they should put it back on your account as credit..they tried to get me for a whole lot more. But I documented everything canceling date returned emails and proskin co saying they can’t find any record of me..or transaction..I Said I bet the bank has it..so that’s on you..now for being fraudulent..make sure you change back acct card quick cuz I week after under a different co name someone took out 800.00 and Bank filed it as transaction dispute and I also changed debit cards and passwords.. good luck email if you need more info

• 

  Jana Shields

  June 21, 2021 at 9:50 pm Reply

  another to add: Beauty Skin Serum/Beauty Skin Cream. Free trial, s/h only. if you don’t call w/in the 14 day period to cancel, you are stuck. they will charge your account and will not provide a refund if you call. But you can call to cancel 844-749-2921.

• 

  Diane Bakel

  May 21, 2021 at 7:53 pm Reply

  I want to cancel my auto ship but can’t find a phone number.

  • 

    Rachel Vrabel

    June 5, 2021 at 7:46 pm Reply

    Call your bank for the number.

• 

  Deborah Love

  April 21, 2021 at 2:32 pm Reply

  Has anyone found a phone # for VegX or ZenX products. I’m trying to cancel. The # on the packaging belongs to a fibre optic company not related at all.

• 

  Wanda

  April 4, 2021 at 8:41 pm Reply

  Thank you Rachel for this page of information, what an eye opener!!

  Please add the following names and numbers to your list of scammers:
  Intentional Life Advance & Sign a Gypsy Skin – 1-844-392-9614 (original shipping $5.87 & $5.45)
  Struein *Fresh You Skin – 1-844-690-4470 (Charged $93.41)
  Hydra Essentials Shop (Charged $106.37)

  I just got off the phone with customer service at Intentional Life Advance & Sign a Gypsy Skin, where I supposedly ordered my free trial. The customer service representative, Jerry, explained that my order was delivered on March 31st, so since I didn’t cancel I was obligated to pay the amounts charged to my account. I explained that my original order was placed on March 17th and to this date, I have not received. She said that it shows it was delivered and that she would give me the shipping confirmation. I told her that the shipping confirmation means nothing these days, I do not have the product, so how could I try it to decide if I wanted to cancel it, if I never received it????? She said they could refund $70.00 on the charge of $93.41 and $70.00 on the charge of $106.37, which I replied, NO, I want it all refunded, except the original $11.32 that I was expecting to be charged for the shipping. I asked “Jerry, would you actually pay for a product you never received?” “Also, I purchased on the 17th and even if I had received it on the 31st, how would I have had time to determine if I wanted to cancel?” She put me on hold again and when she came back on the line, she said that they agreed to cancel my order and no more charges would be deducted from my account and I would receive a refund for the $93.41 and $106.37 charges. I was given a confirmation number and told I would received an email confirmation within 24 hours. I will definitely stay on top of this. To anyone that may read this, PLEASE BE CAREFUL OF THESE SCAMMERS!!
  Thanks,
  Wanda

• 

  Annette DesLauriers

  April 1, 2021 at 8:12 pm Reply

  Please add the following name and number to our list. Rare Refinery, number to call is 1-855-200-5505.
  i am so glad i found your site, too bad it was after the problem and not before the problem. They have agreed to cancel the subscription but I am going to call my credit card company anyway and maybe cancel my visa. If my Visa hadn’t arrived on the same day as the product I would have been out of luck because apparently if you don’t cancel within 10 days of the product being sent then you are on the hook. (that’s probably a big lie too)

  • 

    Rhonda DiStefano

    March 31, 2022 at 2:37 pm Reply

    Avilelle customer care line. I was refunfed one of two transactions. I am trying to get the customer service number.

• 

  Nadine

  April 1, 2021 at 3:36 pm Reply

  How many ordered a free trial of skin care cream and serum from Iconilique through an add that stated to just pay for shipping? There was nothing that stated that when you checked a box to verify that you were over the age of 18 you would be billed an astronomical amount after a trial period and that you automatically had an account to receive the products on a monthly basis. I just called the one company whose name appeared on my bank account charging me $94.90 for one of the products. The name that showed for that charge was IMMANENTPROWESSFITNESS. The number for them that I got from my bank is 1-855-206-8144. This number did not appear with the transaction. The CSR that I spoke with tried to tell me that beside the box I checked stating that I was over 18, was where it showed the terms and conditions about the product. I told her that there was no such thing and that had there been, I would have never placed the order. She tried to offer me discounts for the future purchases starting with 30% and went as far as 75%. I told her that I wanted the unauthorized membership cancelled. Yet she continued to offer the discounts. I also stated that I wanted a refund. She refused to give me a refund. I asked her why I was reading about this being a scam and that I had read about so many other people that had fallen for the products. I asked her why there was hundreds of the same product under so many different names and so many different costs. She couldn’t give me a good answer. She just said that they work for different companies. She said that I couldn’t get a refund because I agreed to the terms and conditions when I checked the box about being over 18. She started getting pretty nasty with me about wanting a refund. I told her that I was going to call the Attorney General and the BBB and report this as a scam. She put me on hold for a few minutes. When she came back to the call, she told me that her supervisor authorized her to give me a full refund of the $94.90 that my account was charged. She said that I would receive an email within 24 hours that would show the membership was cancelled and that I would be getting a refund.
  So, we will see. I also received a charge to my account in the amount of $85.90 from a name of QUIXOTICHDRAWONERENEW. The number for them is 1-855-206-9618. I will be calling them and demanding the same thing. Please add these names and numbers to your list as well.

  Thank you!
  Nadine

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  Paula Vailllant

  March 26, 2021 at 1:53 pm Reply

  Also connected to charge from proskincream.com

  # 1-888-411-5747

  • 

    Heather

    April 6, 2021 at 7:31 am Reply

    I’m in exactly same trouble with eye cream from co. Name : Solessa but did not find it on your list. They have wiped out a $500 Visa gift card that was supposed to only be charged $4.95. They stole the money that was going to be spent on eye glasses, orthotic shoes, a stabilizing walking cane and new clothes I badly need. How can they be getting away with this? Why isn’t someone arresting and suing them? Or the social networks that continue to allow they to commit fraud over their platforms? I’d sue if I could, they are grifters.

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  Paula Vailllant

  March 26, 2021 at 1:45 pm Reply

  Number to try to Cancel is 1-888-411-5747

  item: Reveiller Anti Aging Cream

• 

  cindy

  March 23, 2021 at 3:51 am Reply

  does anyone have a number for CLARE skin serum or VYESSENCE? the b
  name on my bank acct says
  1-significantthouroughCo
  2-discernibleliberatef
  3-uphighslimhlthgarcinia

  Anyone know any numbers for these scammers?

• 

  Pamela

  March 17, 2021 at 3:12 pm Reply

  Pure Luxe
  Billed under Save Skin Cream
  Now called Brilliance RS
  Phone # to cancel 833-760-1242

• 

  Anjali

  March 10, 2021 at 1:04 am Reply

  BIGGEST SCAMMERS EVER!!
  I called them to cancel my subscription and they were giving me such a hard time saying I should have gobe to the website and read the terms and conditions although I bought the product looking at the FB promotion.

  I made so much noice and told them that I will report to BBB and file a dispute with my credit card company. I also told them that I will definitely considering suing the company too. They guy hung up on me. I called back and then the new agent told me the previous guy had left notes that if I call back they can refund the money. It was a half hour of heated dispute with the first guy but I was able to get my subsciption calcelled and get my money back.

  There should be a better way of teaching these guys a lesson. Not sure how, but this company needs to be taught a lesson.

• 

  Cindy

  March 6, 2021 at 3:22 pm Reply

  I fell for the “Free Trial” of Infinite Restore. Thankfully I found out quickly what had happened and called them to get as much info as possible. I was told that I would be charged over $100 for this product after the trial period and when I asked to immediately cancel my account they reduced the cost to $18.50. Sounds pretty fishy! The free trial period was supposed to be 10 days (+2 days for shipping) but they charged my card for the subscription the day after I requested my free trial. Three days later, and after a fight, I got confirmation that I will get a refund and assurance that I will get an email saying my account has been cancelled. I still don’t have product. Hope to try, but at this point I’m glad to get past this! Phone # to cancel: 1-844-377-2360.

• 

  Nicole

  February 23, 2021 at 10:54 pm Reply

  I just ordered the Derma something???? It said only $2.99 for S&H , so how do I cancel ? Please help me ? I don’t have money to be paying a couple of hundred of dollars for cream. I just thought I would try it for my daughter.

• 

  Deb O'Hara

  January 26, 2021 at 7:13 pm Reply

  Iconilique brand skin care. They are running a scam claiming a high end product. Two websites billed me for shipping: Tauraffectsslimsourceke 855-593-9453 Slaysculptimatelean 855-591-7981. The second attempted to bill me 85.95 after 14 days for free trial. My card fraud caught it and I cancelled the card. I calle the number and they admitted a trial and cancelled it. They would not refund the shipping though.

  • 

    CLAUDETTE

    February 18, 2021 at 12:21 am Reply

    Skin remembered 844 564 7891 just received and I already canceled

    • 

      Gloria Castillo

      March 8, 2021 at 5:40 pm Reply

      On Feb 2, 2021, I ordered Iconilique skin care @ a shipping rate of $4.95 and the skin care serum @ $5.95 shipping. When I received my credit card bill I not only was charged for the above shipping, I was charged $94.90 for serum and $85.90 additionally for the cream on 2/17/2021. They allege I did not cancel within 14 days. The ad did not have this information as I recall or if it was there, it was not that evident. I managed to get a deduction of 75% on the additional $180
      As the saying goes “let the buyer beware.”

  • 

    Linnea Jones

    March 5, 2021 at 5:40 am Reply

    Beware of infinite restore! I just paid for shipping and they took out $105.00, plus $51.00..i blocked my card and will call Fraud department at my bank!This ad was on instagram using a picture of Reese Witherspoon and her daughter! Learned my lesson! So many people are broke because of these scams..so 😢

• 

  Bonnie

  January 13, 2021 at 11:33 pm Reply

  SIMPLY BEAUTIFUL or ZFORCE SKIN CREAM? Same product but both names have charged my card. Any numbers for them?

  • 

    Dawn Tarquinio

    April 17, 2021 at 1:25 pm Reply

    (855) 593-9453 for osunshynerradiantboost

  • 

    debbie hogan

    December 16, 2021 at 10:13 am Reply

    I ordered face /wrinkle serum and Jennifer Aniston was supposedly endorsing it. Made a mother and daughter look like sisters = can’t remember the name of it but on top of the 4.95 trial my card was charged 119.oo from Remuscle Remsclvg Hunti gton UT and I cant fi d anything on themv

• 

  Bonnie

  January 13, 2021 at 11:30 pm Reply

  Anyone else been scammed by SIMPLY BEAUTIFUL

• 

  Lisette Walker

  January 12, 2021 at 3:59 pm Reply

  I have used dermalmd under eye treatment serum every day since I got it. I can tell a big difference. The bags under my eyes are going away. That makes me feel better when I look at myself. I love this and plan to keep using it. I recommend this if you want a difference in the eyes.

• 

  Sheree

  January 2, 2021 at 4:50 pm Reply

  My bank stopped the charge of $111.90 from Janiche Hydro Boost and now they are calling me threatening to add additional fees and put it on my credit if I do not pay the $111.90. Also they stated they will not cancel the account until I have paid the full balance!

• 

  Jacie Wedberg

  December 26, 2020 at 8:34 pm Reply

  Here is another one to add to the list. I tried to get a refund and they said you signed up when you checked the box you agreed to the terms. I asked them to take me off their list and they said I’m a member…so I said cancel my membership. They said they will once you send back the unused portion at my own expense. They said if I don’t send it back, they will me more than $195. Plus, they will restart my membership and keep sending me more products.

  ROYAL RESTORE EYE SERUM 855-884-9028 CA

• 

  Dorothy

  December 20, 2020 at 8:11 pm Reply

  I got phone numbers for Infinite restore moisturizer and eye serum
  844-962-1966
  And
  833-877-1067 (spectacular solutions)

• 

  Colleen James

  December 17, 2020 at 6:31 pm Reply

  November 2020 – ADD THIS TO THE LIST! NOUVEE FACE CREAM AND SKIN SERUM. 1-855-818-1065. A FREE OFFER on FB. Just pay shipping and handling. NO MENTION of a 14 day trial OR reoccuring charges.
  Charged shipping and handling in NOV 2020 of $7.49 and $6.59. Weeks later a small package arrived with NO paperwork. Just 2 small samples. DECEMBER 15TH at 12:35am and 12:45am 2 Separate amounts were deducted. $87.43 and $89.65. I immediately notified my bank the next day and reported it. Cancelled my card. My bank called me with the number that they had found for me by investigating the transaction and the bank asked me to call and report back. I called and told them they charged my account for product I did not receive. The Man said, “You are being billed for what we sent you.” “You didn’t contact us within 14 days.” I told him that was ridiculous! AND THAT I reported it to the bank and cancelled my card. He said “THAT’S FINE! I will cancel your order and YOU will never get your money back!” HE HUNG UP ON ME! These and many other companies keep SHAPE SHIFTING and continue the same practices. FB and the internet have become a hotbed of thieves. Not only for beauty products, but clothing, homegoods, etc. 2 other questionable companies cesline (on FB) ladies clothing and Brownsloth. Both these companies are China based I found out. Took 4 months to receive a shirt from Cesline and they said ‘Please be patient’. No tracking # until I demanded it and tracked it through China to the West Coast. Brownsloth – I ordered a 10 ft. blow up Snowman and weeks later received a plastic 14″ snowman and the Chinese guy at a Gmail account in California said, You keep for nice gift for family. It will make a nice gift. Same Price. (It’s dented and beat up) Wouldn’t take it back and offered a $3 Refund! REALLY! Facebook is being taken advantage of from all these foreign and American companies and THE CONSUMER is being ripped off by the 1,000s daily. I have never ordered anything online, but did so in the last few months from these 3 companies and everyone of them was a RIP OFF!

• 

  Lori

  November 7, 2020 at 3:47 pm Reply

  I was too scammed and that is so embarrassing for me! Lavish grace skin care is one of the “from seen on the Sharks” that got me. I show you have Lavish Skin care on your list, but not Lavish grace skin care. I’m not sure if these are the same or not, but if they are, I wanted to give an updated number as the one you have is continually busy. The number I have is 888-936-7228 and I was able to cancel my order. I haven’t seen the cancelation email yet but they said it takes 2 to 3 days. I called 3 times verifying they showed it canceled and that I didn’t need to return the trial product. I will keep watch to make sure I receive that email or call them back again. They never showed anything on their page about automatically enrolling and being charged full amount after 14 days. However, if you click on the Terms & Conditions at the bottom of the page and scroll all the way down, its in there. Good way to hide it so people don’t see it if they aren’t looking.

  • 

    Sharon

    December 7, 2020 at 10:28 pm Reply

    I was stupid and ordered NouVee Face Cream for the free 14 day trial at $6.59.
    The package came today and there was actually a packing list inside that had the phone number.
    NOUVEE SKIN PRODUCTS # 1-833-270-7728.
    They did answer the phone, just a couple of minutes wait. Cancelled me for future products and gave me a confirmation number. I didn’t have any trouble with them other than trying to talk me into some other product or a longer trial period. I just kept saying NO and insisted on the cancellation.

  • 

    Kathy Trumbull

    January 1, 2021 at 11:32 pm Reply

    Was presented with an offer to pay shipping & handling of $5.95 for a CBD oil from HOLISTIC GREENS. However, the name of the company was changed on the credit card statement to VITAMIN C JOY DOMINO. My credit card fraud alert dept called me to tell me that $89.95 was just charged from Tampa, Florida, asking me if this was authorized. I told the rep I’ve never heard of this company, so they are reversing the charge. I called the phone number and the person began attempting to collect information from me. It turns out to be a SCAM with a claim that I agreed to a 14-day trial with future purchases. Absolutely not. The phone for these hosers is 866.996.4108. The rep read a well prepared script as I read about on this blog, thank you very much. Please alert others.

• 

  jackie g

  October 29, 2020 at 5:34 pm Reply

  hello,
  same situation with a company called Rare Refinery Skin.
  the samples were supposed to be free of charge and 15 days later i had a 149.00 charge on my credit card.
  the number to call to try to cancel is 1 855 200 5505.
  i spoke with customer service and after some discussion they say they will cancel for me and i am supposed to get a 75% refund. I am crossing my fingers.

  • 

    Ashley

    December 26, 2020 at 10:26 pm Reply

    Did you get your refund?

• 

  Dawn

  October 23, 2020 at 2:14 pm Reply

  I was just scammed as well. Saw an ad on Facebook stating that all of the JCPenny’s were closing and were offering giveaways on their skin care products and all you had to do was pay for shipping. Just looked at my bank account and saw a charge for $90.76!!! And it was labeled under some phony Combatinfusedenertrial! I am so mad right now. Thankfully since the charge was still pending my bank is dealing with it. When I called the phone number that was next to the charge all it said when it answered was “Thank you for calling customer service. Please hold and someone will be with you shortly.” I’m so upset that I allowed myself to be scammed like this. Their bogus phone number is 866-452-8543.

• 

  Dawn

  September 27, 2020 at 3:56 pm Reply

  I didn’t realize that they were gong to send more after the free trial. No notification or anything. All of a sudden I receive this stuff in the mail. I call them and ask what the deal is and then they told me. Then I got the bill. Wholly buckets!! !What a rip off. It’s just cream for heavens sake. I called them back and was pissed. I wanted to send the whole deal back and they would not accept it. Tried to tell me that they would give me some money back. I told them I was going to turn them in to the BBB. We came to a agreement that they would give me half back. I still was not please but accepted it. I am still going to turn them into the BBB. I am just going to wait to see if they do the reimbursement. Bella Oasis – What a rip off and scam!!!!! All it is is frickin skin cream that probably costs pennies on the dollar.

  • 

    Mary Boehm

    October 12, 2020 at 10:23 am Reply

    Did the same thing off a fb ad for Bella oasis too . Just found out my Bill on my credit card. Now I got to call this afternoon when I get off to dispute those charges and all. Was supposed to go to a website ad cancel but I can’t remember the website for the life of me.

• 

  Virginia

  September 9, 2020 at 3:19 am Reply

  I was scammed by Omni allure skin cream and cannot find a number to contact them,if any one has there number I would appreciate it,am contacting bank in the morning, hopefully it won’t be too late to cancel the transaction

• 

  Beverly Wallace

  August 29, 2020 at 10:44 pm Reply

  I’m being billed monthly from some outfit in Shokan,N.Y,
  Can’t find a way to block them from deducting from my Bank Acct.
  These people go by:
  Super-Enha, Shokan,Ny.
  HealthModi, Shokan,Ny..
  They keep sending me skin creams, that I’ve never ordered.
  Here’s another one I receive cream from:
  Beau-Cream. Huntington Beach,Ca. except they give a phone number that
  I will be calling.

  • 

    Rachel Vrabel

    August 31, 2020 at 5:21 pm Reply

    Thanks for sharing Beverly. Have you called your bank for assistance? They should be able to help you by giving you the phone numbers of those companies billing you, and/or putting a block on them or cancelling your debit card altogether and issuing a new one. Rachel

• 

  Louisiana CBD

  August 23, 2020 at 1:57 am Reply

  Thank you for sharing.

• 

  GLENDA FLOWERS

  August 7, 2020 at 6:51 am Reply

  ripped off by beau skin serum for 89.99 they would only give me half back and cancel me. but the woman gave me a website to vieww the agreement and it is not at all where i ordered from. i am pursuibg this diligently. this is absolut scam. it does not even tell you what you would be paying for or the amount you would get bille. so wrong. i am going to find where i ordered from and pursue this.

• 

  Judy Peregoy

  August 1, 2020 at 11:41 am Reply

  I ordered the free sample of PURE LUXE skin cream and was immediately charged $89.96. I entered a disputed claim with my bank and have not received a response. Now I have receive a second shipment and another bill. I can not find any way to contact them. The product is worthless. Can you help?

• 

  Christina

  July 31, 2020 at 12:28 am Reply

  Has any one found info on goldyouthskincare.com. really need that contact information

• 

  Maryann

  July 5, 2020 at 12:27 pm Reply

  Also Advanced Skin Beauty and Relitalising Eye Supreme

• 

  Linda

  June 11, 2020 at 2:40 am Reply

  Just want to update, after calling the company CBD Isolate, Brian agreed we had issues and gave me 50% back on top of the former 30%. My bank was never of any help. I’m to expect this refund in 2 days.

• 

  Tatsuyuki

  May 21, 2020 at 7:34 pm Reply

  I got Forever Skin Face Lift Collagen Trial, but I want to cancel. I tried phone number 888-802-6651 and 888-866-0530, but those numbers doesn’t work. Please cancel my order or give me the way to cancel that really work.

  • 

    Rachel Vrabel

    May 31, 2020 at 5:45 pm Reply

    Please contact your bank for a good working number, I am NOT a cream company and I didn’t sell you this scam – my blog post is a WARNING against these scams, please read. Rachel

• 

  lindal

  May 5, 2020 at 7:10 pm Reply

  I am reporting scam activity. I ordered 2 samples in April 2020
  , one Simple Touch and one Simply Wonder for which I paid the small fees. Their phone number on my bank debit was 1-844-690-4470. This was suppose to be a company that was endorsed by Megan Markle. I never received any correspondence from them , but I did receive the samples. Today my bank alerted me to some unusual activity using my debit card which I am very thankful for as it was a charge for $97.44 which I had not authorized. Payment fortunately was stopped and I was advised by the bank to cancel all activity with the company. The bank gave me a telephone number 1-833-732-0353 to call which was noted for the company debiting my account . The name of the company was Rose Brite Skin Cream. I called and when the agent answered he asked for my name and zip code. When I told him that I had not authorized any charges from them and immediately told me it would take some time to look up my account. I was on hold for nearly 20 minutes and he never returned. I will bet if I wanted to order something it would have been only a minute or two ! I went to my bank info for the two samples I received and found a different telephone number which is 1- 844-690- 4470. I decided to call them and ask if they were associated with Rose Brite Skin Cream and ask about the debit charges. He looked up my info in a matter of minutes and said that I received an email stating that the email I received explained that after 14 day trial period it would convert to a monthly subscription. I never received any correspondence from any company concerning this. I told him to cancel everything that he had pertaining to this skin cream. He was very persistent and tried to offer me all kinds of different things and discounts. Finally after a few minutes of continuously saying NO and telling him That I did not want anything do with their company and to cancel the subscription he kept making an attempt to talk me into another purchase. I was ver adement

  • 

    Rachel Vrabel

    May 5, 2020 at 10:38 pm Reply

    Lindal, thanks for sharing this info! Your story sounds like so many others, I’m glad you were able to cancel it. Keep a close eye on your bank statement. ~Rachel

• 

  Gretchen

  March 31, 2020 at 4:18 am Reply

  Do you have a phone number to call for Revitalizing Face cream and Eye Cream?

  • 

    Josie

    December 9, 2020 at 11:37 am Reply

    I paid 6.59 and they threw another in for 7.49 that I didn’t ask for. The names are healthultra/ regimenultra. This scam had the number 18332707728, but the numbers from the bank statements were 18553280033/18553277733 hope this help. Thanks for this post…

• 

  INEZ

  March 5, 2020 at 9:40 pm Reply

  i got a some CBD oil to try for only 4.95 ,i ordered it feb 15th.march 2nd an ASK Skincream in MORENO VALLEY CALI TRIED TO take 95.21 off my card.luckily i used a cash card and disabled it but i still can’t find a number for them to cancel

• 

  Mary

  January 18, 2020 at 6:12 pm Reply

  Naomi is definitely a scam and I fell for it back in October 2018. Called 1-844-818-3708 and talked to a nasty rep who told me I just didn’t read the order form because it said you had 14 days to return. That was NOT on the order form. The skin cream and skin serum came from Fulfillment Center, 11661 East 46th Avenue, Suite #, Denver CO 80239. There are too many of these scam ads to keep up with. They use the same pictures and the same comments in the ads, just changing the name of the product. Dr. Phil called it “catfishing” and I think they even used his and Robin’s picture in one of the fake offers. If I recall correctly, they hired a lawyer but I don’t know what ever happened. My credit card company removed the charges and recommended that I cancel my credit card and let them issue a new one so no new charges could be placed. By the way, the supposedly “free” bottle of the cream was a tiny 1 oz. size and the serum had enough in it for one use.

  • 

    Nicole

    March 14, 2020 at 4:27 pm Reply

    I tried the number you have. It says it’s not in service. Please help

    • 

      Rachel Vrabel

      March 14, 2020 at 5:24 pm Reply

      Nicole, call your bank for the number.

    • 

      Annette engle

      October 28, 2020 at 6:00 pm Reply

      Do you have the phone number for juliette beauty? Thank you

    • 

      Crystal cuthbertson

      June 5, 2021 at 6:58 pm Reply

      Did a questioner normal for kroger saying get something free.did it.tgen said o had to pay for shipping and handling. Ok. Then after my card info in, said hey try this. Did not want to.i submitted my order and they did anyway. Two orders, one I said no to. I have no income so $6.50 ok but then the other.cant dl.toik all my money. Spent Four hrs. Trying to find a number or customer service.then the one time I go u.i nd customer service they said I had to pay $5 to talk to them. I can’t find a way to stop that order. Help

• 

  Susan

  November 25, 2019 at 11:53 am Reply

  Zforce skin cream- ordered trial now they charges my credit card. how do i get a refund>

• 

  Robert

  October 22, 2019 at 2:23 am Reply

  I got scammed last week by BEAMCOSMETICS.NET. I Googled and emailed what I thought was the company, but the respoce was that they use .net and are completely different. My bank is working on it, but I got scammed again this week by a company I had never dealt with. Sometime in the last couple of weeks my credit card had been run through a reader that took all my info so that they had my address and phone number as well as the pin. How can you stop this fraudulent behaviour? Beamcosmetics.net – 647-490-7638

• 

  Lisa

  October 20, 2019 at 5:32 pm Reply

  I wanted to try la-pura skincare I’ve called serval times to cancel and I called yesterday and to get a cancellation email they said they sent it but I haven’t gotten it I’ve emailed them several times still haven’t gotten it how do I get them to send me one thanks

• 

  brenda

  October 18, 2019 at 7:21 pm Reply

  Thank you for this very useful information. I have a # for Renew eye serum and renew skin cream….scam

  833-739-1918 Ca. and 866-605-1002 Ca.

  after 100’s of dollars, I finally was able to reach a person….

• 

  Nici

  September 18, 2019 at 11:22 pm Reply

  Envisage Skin international.
  844-820-3509. Been calling and canceling now twice. No refund, with return call requests for a supervisor. They told me it was closed but they needed to close it again? Meanwhile still charging me And sending products.

• 

  Nanny

  September 17, 2019 at 2:02 am Reply

  I got Scammed also, took the advice on the blog and so far so good..got them to cancel future orders and total refund of 93.80. I threaten them with filing a criminal complaint, assured them that the transaction was done with my credit card and the fraud unit already was disputing the charge, I also told them I would spread their name and phone numbers throughout social media exposing them….
  They are called DermaJoie, and the charge appears as ENERGYW*BOOST AND ENERGYW*HEALTH…
  PHONE NUMBER ARE:
  833 333-6178/833-333-5761..
  All we are trying to do is take care of ourselves and people out there take advantage of that..what a sin..good luck

• 

  Angie

  September 13, 2019 at 7:04 pm Reply

  I had stupidly ordered a free trial called Novabelle, SCAM! Can’t find a phone number and the one on my bank statement is no good so my bank submitted a fraud claim and canceled my card. They took $600 from me!! I don’t work anymore due to health issues and can’t afford to just lose that much money! Thanks for calling these thieves out on their scams! I’m going to report them to BBB and my states attorney general! Your doing great work keep up the good fight ?

  • 

    Sonia T Taylor

    September 26, 2019 at 12:44 am Reply

    Happy to have found this site8

  • 

    Michelle

    November 29, 2019 at 3:54 am Reply

    I fell for the same scam as everyone else. 866-600-1030. I called an was told the computer was updating, so I will be calling in the morning and I will be disputing the charges with my bank. It’s terrible that this kind of thing can happen. So much for trial sample. I am in Delaware by the way.

• 

  Leti

  August 19, 2019 at 9:02 pm Reply

  My mother saw a ad for a trial sample of a face serum and moisturizer. on Pinterest, there were flashing numbers this offer would only be good for ten minutes. She asked if she could borrow my credit card. Who would say no to their elderly mother. I got on the site and paid the 4.95 and 4.93 for shipping. there was no mention of fourteen day after there would be billing of 93.79 and 98.87.When the samples arrived they came in a plain brown wrapper no invoice or address to return it I she wanted to. The 93.79 was billed from one company and 98.87 from another company. I was billed in July this amount. and had no idea whom to contact . I was billed again this month August.. After trying every word combination on the web I found the company they said the trial price and billing was posted on the website which is true but its not posted on the Pinterest site. They said they would cancel the subscription. and the August order would be deduct at 30% since they had already sent it but I had not received yet. I said no to give me a return address to sent them back and have the 93.79 and 98.87 credit back to my card, and to send me a confirmation email that the subscription had been cancelled. Hopefully this is the end of this.

• 

  Danit D Makover

  August 6, 2019 at 10:04 pm Reply

  Is the skin jowls ad a phony or something you think is real? I am confused about it’s appearance on your site.

  • 

    Rachel Vrabel

    August 7, 2019 at 7:47 pm Reply

    I’m not sure exactly which product you’re referring to but most “free trials” where you just pay shipping are scams. Always read the fine print in the terms and conditions.

    • 

      CindyBon

      October 15, 2020 at 8:32 pm Reply

      The product is for: (yes they used the word Sefence)
      1. Lush Lift Age Sefence Cream
      Shipping and Handling: $5.87
      * Charged to my account on: Sep. 5, 2020
      ** Charged to my account under: Mur Aqua
      Restore
      *** Phone numbe used: (833) 622-4924

      2. Lush Lift Age Sefence Eye Serum
      Shipping and Handling: $5.45
      * Charged to my account on: Sept. 6, 2020
      ** Charged to my account under: Wellness
      Radiance
      *** Phone number used: (833) 622-4924

      3. Lush Lif product
      * Expedited Processing: $8.99 (instead of $8.49)
      * Charged to my account on: Sep. 9, 2020
      ** Charged to my account under: Buy Sur
      Wellness
      *** Phone number used: (844) 6690-4470

      Expedited Processing: $8.99
      Shipping and Handling: $ 0.0
      Subtotal: $8.99
      Shipping and Handling: $11.32

      Ordered Submitted on: Sep. 5, 2020
      Orde Received on: Sep. 9, 2020
      Called to cancell on : Sep. 17, 2020

      On the same day I called to cancell (Sep. 17, 2020) they charged $102.56 to my account under the name: Tru Blossom. The phone number they used on my statement is: (844) 690-4470. They said that my trial was for 10 days. How convinient and how odd considering different customers have different length in days of trial. They said because of my “Unique” situation, they would refund me $40.00 in 3 to 5 bussiness days. Now that I know how they operate I will take other customer’s advice and call them back as well as sending an email and demand the rest of my money ($62.56).

      Be aware that when you see a number on your bank statement for example: 08334080044 or 83340800440, try dropping the first number or the last number like onthis example, it would be the 0. They use this technique to get you confused using to many digits on their phone number so in turn you can not reach them.

      I hope this information will help others in their fight against scammers and dishonest people working for these companies.

      Sincerely,
      CindyBon

      • 

        Rachel Vrabel

        October 16, 2020 at 5:11 pm Reply

        Cindy, wow thanks for sharing all this helpful info, I really appreciate it and hopefully someone else will too! xo Rachel

• 

  Danit D Makover

  August 6, 2019 at 7:10 am Reply

  The ad said 30 day free trial. I did not see anything about being charged ON the 15th day from the order. I did not receive the product until July 24th. I would, therefore, think I had 15 days from the time I received the product. Otherwise, there is no real chance to test out the product. When the bank tried for a 3-way call, the message was to call back during normal business hours. I also tried the number and the message said to call back during our normal business hours, but gave no indication of the hours.

  The chart in your report listed the company, but not the phone number. The bank provided me with this number: (855) 538-4511.

  • 

    Rachel Vrabel

    August 7, 2019 at 7:46 pm Reply

    Hi Danit, thanks for sharing that number. It’s hard to keep my list up to date because these scams changes names/numbers frequently. Usually it’s 14 days from the DAY you accept the free trial. Very few are actually 30 day trials, and in those cases it would be 30 days from the date you ordered. A nightmare indeed. Hope you get the help you need from your bank to cancel. Rachel

• 

  Lauren Rose

  July 25, 2019 at 2:51 am Reply

  Is this eye cream by Nicole Kidman a scam? It is a subscription but no free trial and different models.

  • 

    Rachel Vrabel

    July 26, 2019 at 6:48 pm Reply

    I keep seeing people using spammy ads on Facebook to sell it. If they are up front about costs and the membership, and not sold as a “free trial” then I wouldn’t say it’s a scam. There are many good memberships for skin care, as long as they are transparent. I haven’t tried it, I’d be curious to the ingredients to see if there are parabens, phthalates or fragrance. I see it as another celebrity (like Christie Brinkley) just using their name to sell their creams. There’s better out there. I love using my Beautycounter eye creams best and been using for about two years. Thanks for your question! xo Rachel

  • 

    Rachel Vrabel

    July 26, 2019 at 6:49 pm Reply

    Also you have to be careful with this one. While she does seem to have her own (legit) skin care line. I’m sure all the scam companies are now going to use her picture to sell their “free trials” which are not Nicole Kidman’s products. Find her official website.

• 

  Amy

  July 18, 2019 at 2:21 am Reply

  This just happened to me. First time I’ve been scammed I was so upset and the skincare joyellle derm was charged by some other name on my card I also noticed another charge today from another skincare place that I didn’t even sign up for…I live on ssdi and definitely can’t afford this stuff so needless to say I had to cancel my credit card and calling again tomorrow to dispute the charges..I wanted to know if you have the number to the BBB…Thank you for this site. I just wish I would of realized sooner that these are scams

  • 

    Rachel Vrabel

    July 18, 2019 at 4:44 pm Reply

    Hi Amy, so sorry you got scammed. Visit the BBB website here, you’ll see on their home page a box that says “File a complaint” I think that’s the best way. Good luck, and thanks for your comment. Rachel

• 

  Lori Thomas

  July 14, 2019 at 4:04 pm Reply

  Thank you for this article! I was scammed by Miracle Ritual 855-884-9028. They tried to offer me 30% back. Then 50%. Then 70%. Your article gave me the courage to insist on a full refund. They finally said they will refund me. We will see!

  Make sure you tell them on the front end that you are asking for a refund and a cancellation. They tried to tell me that since my account is now closed, they could not get into it to refund me. But I held my ground and they relented.

  Thank you!

  • 

    Karin

    September 11, 2019 at 7:57 pm Reply

    I too got scammed by Miracle Ritual and have a different phone number to update. 844-663-5550.

• 

  Shirley

  July 5, 2019 at 3:35 am Reply

  Just order my pure cream. Now wondering if I have made a mistake. Is there a number listed here.

  • 

    Rachel Vrabel

    July 5, 2019 at 4:29 pm Reply

    Check the list, or call your bank for the number of the company who just billed you the $4.95 for the shipping and handling of the “free trial.” It was offered as a free trial, then yes it’s a scam. Jump on it right away or they’ll bill you the full price (around $95) on the 12th or 14th day from the day you accepted it.

• 

  Sherri

  July 1, 2019 at 12:45 am Reply

  The transaction for my scam charge was from DreamyDawn-Skin. Phone number 800-417-7603.

• 

  Kathy Tansor

  June 29, 2019 at 5:33 pm Reply

  I ordered a free sample of Immortelle recommended by Dr Oz, for $4.95 and 14 days later they tried to debit my bank account for $99.95. Luckily, my bank did not pay it and called me right away. The telephone number associated with this is: (833) 276-5273. DO NOT ORDER FROM THEM… When I called they offered the same product to me for $23.95.

• 

  Candace

  June 17, 2019 at 2:15 pm Reply

  I can not find the phone number or web page for Marie Blanc. Can you help me please.

• 

  J R McGrath

  June 11, 2019 at 1:23 am Reply

  Add Elemor Wrinkle Cream and Loreine Eye Cream to your list. 888-280-3267 is the number to cancel Elemore and they can transfer you to the rep to cancel Loreine.

  Same story. “Free”. Pay for postage and handling which gives them your bank account. Small print says “free” isn’t free unless you cancel w/in 21 days, then you will be billed full amount for the “free” items, plus sent monthly refills.

  Costly lessons learned:

  1. Always use laptop computer rather than smartphone to order online. The larger screen give you a better chance to look for small print and unintended conditions or “agreements”.

  2. Always print off a verification copy of any order, either as .pdf onto computer or on paper, to prove what you’ve agreed to, either intentionally or otherwise.

  3. Carefully check bank statement monthly.

  JRM

• 

  Sabina King

  June 3, 2019 at 11:18 am Reply

  This was on Facebook. $4.95 like the others but here’s the thing. I was just looking on the site, filled everything out just to see what they offer. $89.95 a month is there auto fee. I closed the window down and they billed me! I have called with no ansewr 5 times for over 20 minutes on hold and I have emailed them 3 times with no answer. It is a shame Facebook allows these sites to be advertised

  • 

    Rachel Vrabel

    June 3, 2019 at 8:40 pm Reply

    Hi Sabina, you must have entered your credit card #….you can just enter your name and address, email on offers like these and get to the check out page and that’s where you’ll find the terms and conditions (you have to scroll down). So…if you’re curious about an offer, just NEVER enter your credit card info. I’m sorry they scammed you. Be sure and call before the 14 day “free trial” is up so you can cancel it. And make sure they send you a cancellation email so you have that for your records. Good luck!

• 

  JoLi Merck

  May 29, 2019 at 1:52 pm Reply

  I was scammed by RetinolMD and EuxelleMD through Facebook. They’re so good they have numerous websites with fake reviews. They’re in the Czech Republic, and probably learned their on-line tricks from Russians! Their phone numbers are 1.646.904.8329 (RetinolMD) and 1.646.904.8342 (EuxelleMD), but there’s no use in calling them–they’ll give you the run-around and hang up on your face. They’re particularly dedicated to preying on good-natured Canadians.

  These are scam artists, predatory vendors who send you a “free sample” for the cost of shipping and handling and then charge you $400 for products you had no intention of buying. And worse: they then claim it’s your fault because you didn’t read the fine print and won’t give you an address to return the product.

  • 

    Rachel Vrabel

    May 29, 2019 at 6:34 pm Reply

    Joli, so sorry this happened to you…unfortunately I hear stories just like yours every single day. It’s so disheartening! You’d think something would have been done to protect consumers by now…it doesn’t help that so many of these scams are based out of foreign countries. Try disputing those charges with your bank at the very least. Some banks are more helpful than others, and will also side with these crooks since they post their terms and conditions (even though no-one sees them since they’re buried on their websites). Take care, Rachel

• 

  Joellen

  May 24, 2019 at 9:01 pm Reply

  Is L’Ojesete a scam. I ordered face lifting serum and wrinkle freeze moisturizer. It showed up on my credit card statement as Bently. I ordered a free trial and paid for shipping and handling. Now I’m charged $104.85 plus another charge for $99.94. I didn’t sign up for a automatic subscription.

• 

  sophia liu

  May 16, 2019 at 10:19 pm Reply

  I was recently scammed by retinolmd, leuxelle, and retinolboost. The scammers used email saying exclusive offers for Costco members. I truly believed this was an offer from Costco. After I finished a survey, I was told that I could choose one of the rewards. After I chose two products, I was told that I only need to pay for the shipping fee. The important T&C was hidden somewhere, which I didn’t notice. I ended up paying $179.98 and $189.97 for the two products. My credit card company says it was my fault. They know very well about what these scammers have been doing, but they won’t do anything. The product is: RetinolMD day and night cream, Hyauronic eye serum. I dare not use any of them, because the scammers T&C says customers can return the product if they are not satisfied. Anybody has wondered where those returned products go? I suspect the scammers actually restock the used cream and resell them. Otherwise, why do they ask people to return the products? I suspect the trial product I got is from those used product. This is disgusting.
  The phone number for these scammers: 1-646-904-8338 1-646-904-8329 1-646-904-8933

• 

  Priscilla

  May 7, 2019 at 1:58 pm Reply

  Scam from zforceeyeserum. Received free trial on March 20, then was charged 84.95. I called and told them I didn’t order anything and didn’t received anything. Spent an hour at the bank yesterday and my bank is siding with them. Don’t know what to do.

  • 

    Rachel Vrabel

    May 7, 2019 at 3:18 pm Reply

    You may just need to make sure it’s cancelled here forward so they don’t send you anymore. You may not be able to get a refund….

  • 

    Bonnie S

    January 13, 2021 at 11:26 pm Reply

    I have received a facial moisturizer from ZForce that I didn’t order. the free trial..pay for shipping..was under the name of Simply Beautiful. There is not way to contact them. I have filed a complaint with the bank. Any suggestions?

• 

  Beverly

  May 6, 2019 at 1:25 pm Reply

  Do you have phone number for zforceyserum? They keep taking out of my account and they were only suppose to take out the shipping. I need to cancel as soon as possible. Thank you

  • 

    Rachel Vrabel

    May 7, 2019 at 3:20 pm Reply

    Call your bank for the number if it’s not on my list. Sorry, it’s almost impossible to keep up with all the new scams coming out. Your bank will have the number for the company who is billing you, it’s likely under another name altogether, not the cream name.

• 

  Christa Inniss

  May 4, 2019 at 10:42 pm Reply

  I received an email from…[email protected] [email protected] via sendgrid.net when I cancelled my order from them. They charged my account a total of $174 on April 22,2019 before my trial ended. I could not find there phone number on your list. 888-624-6556. they denied my refund when my bank called. What should I to do now?

  • 

    Rachel Vrabel

    May 4, 2019 at 10:55 pm Reply

    Christa, they usually bill on the 12th or 14th day, depending on how long their trial period was. So 14 days from when you accept the offer (not when you receive it). Are you sure your trial hadn’t ended yet? You should have a record of the date they charged you the shipping and handling $4.95, and then a subsequent charge either 12 or 14 days later. If they charged you after 10 days or whatever (before the trial ended), you should have legal grounds to dispute this with your bank. You’ll have to find their terms and conditions and show your bank that they charged you early, if that’s the case. Good luck! Rachel

• 

  Lil Lee

  April 26, 2019 at 7:08 pm Reply

  Duo Lingo add for a SHARK TANK PRODUCTS BELLA PELLE. 437-370-1642 Same thing – sample for shipping only and day 14 charge credit card ridiculous $89 and $99 for each “free” trial sample! I like one of the products and looked online for the company to see how much it would be to order one of the products, but what came up was another “free” trial/SAMPLE for another company under the same web site called PURELY VIBRANT. Again it was for shipping charges only. Like a dumby I ordered that “free” sample too. The terms and conditions are not obvious that you will be getting a monthly prescription with outrages charges for the products.. there is no free sample! There is no cost of the products either.

  Purely Vibrant charged my Visa two days after the 14 days and it came up as a FRAUD alert as SAFEYESERUM.COM – I called my bank and they gave me the number to call as 844-682-5027 to resolve. I was able to cancel but no refund. I asked to speak to supervisor because I’m not getting scammed by these people and they sent me to a supervisor at 855-217-0284. After much arguing with a foreigner, she finally gave me the refund. This is nonsense and we must not let it continue! Thanks.

• 

  Christi

  April 18, 2019 at 8:32 pm Reply

  MARIE BLANC!! No notice from company that this was a trial and you need to cancel within 14 days that was going on AUTOSHIP! And this is their explanation??? They don’t even have the right Product name in their “Copied email reply” Pathetic….Lesson learned…and for all you others…Thank you for contacting us regarding your concern.

  Let me introduce you first to our company and explain our deals and offers, so you can have a clearer picture about us.

  We provide a service, in which we ship our product directly to the customer’s home on a monthly basis so he can enjoy from our high quality product without the hassle of going out to purchase it. We do know that a monthly subscription requires a commitment to a product that can’t be obtained at a store, therefore our way to introduce the product to the customer is to let him try before he commits to the monthly subscription-this is done through our trial offer. That’s how confident we are about our product.

  Our trial offer is a way to get the full 30-day supply of Bella Pelle Wrinkle Control and Ultimate Moisture, you’ll pay only $4.95 and $3.95 upfront for the shipping and be able to take advantage of the product for free during 14 days. After the trial expires, if you didn’t contact to notify you wouldn’t like to continue, you will be charged the full amount of the product (as you already have the full monthly supply) and will be shipped another bottle afterwards. A trial in general is a way to let the customer try the product so he is sure about the purchase, and it’s not a way to handle out free products. Moreover this information is clearly stated at the first paragraph of the terms and conditions you agreed to.

  Any customers who chose to continue with the program, on the 15th day, you will be charged for the full cost of the initial bottles and every 30 days thereafter, be shipped another bottle of each product ordered for the same regular price. The prices are as follows:

  Wrinkle Control – $99.95 USD ( you are charged for the full cost of this product when you exceeded the 14 day trial period)
  -Our formula helps diminish wrinkles, fine line and other signs of premature aging in 3 minutes or less. This unique formula contains whole collagen molecules, advanced peptides and powerful antioxidants to restore skin’s vibrancy and enhance smoothness and vitality.

  Directions: Shake well. Squeeze a small amount of product onto fingertips – lightly pat on wrinkles and fine lines. To avoid residue and streaking do not over apply. Product will begin drying naturally within 1 to 2 minutes. Keep facial muscles relaxed, and remain expressionless for 3 to 4 minutes, powder and other makeup may be applied delicately. Product may be reapplied throughout the day or evening.

  Ultimate Moisture – $89.95 USD ( you are charged for the full cost of this product when you exceeded the 14 day trial period)
  -Regular moisturization is the secret to having a young, healthy and radiant skin. It provides the skin with a natural barrier to fight dryness, prevents aging, and combats environmental stresors: sun, pollution, dust. Moisturizing creams are among the top most important skincare products you should never miss in your beauty regimen. A few drops of a moisturizer every day will save you the embarrassment of dealing with a dry and dull skin.

  Directions: Always wash your face before applying the moisturizer. Apply the cream on clean, dry skin and massage till completely absorbed. Use twice per day, in the morning and before you go to bed. Always wait for about 1-2 minutes before you apply makeup to give the cream the time to absorb completely.

  We have cancelled your subscription. Rest assured that you will not be shipped anymore of our products. Cancellation applies for future shipments only. Products have been shipped and shipping fee are nonrefundable.

  Important Note: WE WILL NO LONGER ACCEPT ANY RETURNS OR PROVIDE ANY REFUNDS FOR CANCELLATIONS MADE AFTER 14 DAYS UPON PLACING THE ORDER FOR THE TRIAL OFFER.

  Thank you,
  Customer Service

  • 

    Rachel Vrabel

    April 18, 2019 at 8:39 pm Reply

    Christi, sorry you got scammed, all of these companies are pathetic with crappy products to boot. It’s amazing they still get away with this… consumer awareness is the only defense I’m afraid. Thanks for your comment, their email is laughable. Basically “sorry you’re screwed.” Rachel

• 

  Patti

  April 8, 2019 at 11:03 pm Reply

  The cream name is Jouliage…….billing company is Flawless Luck Serum, 877-2000-1475
  Shark Tank Scam…… Add it to your list.

  Thank you for doing what you do.

• 

  Yolanda

  April 4, 2019 at 5:33 pm Reply

  I bought these dreams emollient cream and the Emollient eye cream I’ve been looking for this company number to cancel I can’t find it there charging me 79.00 2x a month how do I stop with out having close my card account can u help please.

  • 

    Rachel Vrabel

    April 4, 2019 at 8:43 pm Reply

    Yolanda, call your bank for the number of the company who is billing you so you can call them to cancel. Or ask your bank for assistance.

  • 

    Kay

    October 8, 2019 at 12:34 am Reply

    I paid the $4.95 shipping and handling. Did not see the 14 day trial and was charged $98.27. It was also under a different name. Called the first time and she said it was my fault. Called again and the boy said they were just a third party. He gave me miracle rituals number. I talked to a woman with a thick accent. I told her I had just read emails from a lot of people that have been scammed. So, if all these people didn’t see the T&C then they must not be there are or very tiny. Agreed to a 30% refund and cancellation. Went to the bank and she called them. If I hadn’t agreed to the 30% refund she could have gotten me all of it.

• 

  Diane Fisher

  April 4, 2019 at 3:49 pm Reply

  Here is another phone number to add to your list of scammers. The product is called Radiance Skincare. I got the trial didn’t like it and suddenly I was billed for another shipment. I called the # on the label and they tried to get me to buy the product at half off. I cancelled but we’ll see what happens.
  1-855-553-9800
  Hope this helps someone else…

• 

  Linda

  April 1, 2019 at 6:33 pm Reply

  I did a free trial on Novara serum and moisturizer. Same scam – Free trial & Bill card if not cancelled. Number to cancel is 855-549-2171.

• 

  R

  March 29, 2019 at 5:48 pm Reply

  Loreine eye serum billed under OFFERESERUMNOW.COM 800-261-6802
  and Elemar wrinkle serum billed under AAGINGWEB.COM 800-253-4854 saw the ad on FB and said it was on Shark Tank. Called and supposedly got a refund of only $70 to not return the product. That was also a mistake according to your article. I will call my credit card company and see if they will reverse the full charges. I doubt they will fight it as they are a scam company.

  • 

    Sabrina Holbert Ward

    April 16, 2019 at 8:44 am Reply

    Repetitive charge monthly

• 

  Esther

  March 27, 2019 at 11:54 am Reply

  I’m trying to cancel the Emollient Skin Revitalizing moisturizer but can’t seem to find it on your list. Any idea?
  Thank you!

• 

  Mary Ruth Kantor

  March 26, 2019 at 8:21 pm Reply

  I am currently being what I consider, scammed by DERMASET in Hollywood Florida. They claim I ordered their product, a face cream (on a date I was out of state), charged me $4.95 s&h, then a charge for $179.00. Having no idea what the $4.95 charge was, I disputed it immediately with the credit card company. Then, a package delivery! I had no idea that what I received in the mail was something from them, so I opened the package but did not open the product and returned it after talking to them wherein they emailed me the address to return it. I also disputed the subsequent charges they have been making to my credit card for $179.00. I have now been emailed by them that once I dispute a charge, I can no longer return the item as they will not accept it and they will be turning this over to collections. I dont know what my rights are and if anyone has had this experience, please advise.

  • 

    Rachel Vrabel

    March 28, 2019 at 3:09 am Reply

    Can you cancel the dispute so that you can return for a refund? I thought Dermaset was one of the better trials, I thought it was 30 days…but if it was ordered without your knowledge, that’s no good!

• 

  Sharon Lamm

  March 26, 2019 at 12:30 am Reply

  I have been scammed by Youthful Beauty. Does anyone have a phone number to cancel this?

• 

  Debra Wilson

  March 24, 2019 at 5:10 pm Reply

  Marie Blanc (437) 800-5554 / (437) 370-1104

  RUN as fast as you can!
  Just another scam and useless product BUT they reversed the $99 and $89 charges on my cc and sent a cancellation email (which I will keep). I just received yet … another bottle, telephoned them and they confirmed I was cancelled. They haven’t charged my cc again. If they do, I am reporting the charge as fraud and will request a new cc with new number per Capital One’s suggestion.

  • 

    Kim Frandrup

    March 25, 2019 at 10:37 pm Reply

    Debra. I just got scammed by Marie BLANC wrinkle reducer and intense eye gel. I have those same numbers which I tried the numbers and all I get is a recording wanting me to order more. I have called and talked to 3 different reps with my cc. They are disputing it and told me to send product back asking to cancel. Did you actually talk to a person and cancel? I am in tears cuz it will be 200.00 a month on my cc. Can you help me out? A rep with my cc said if I don’t get it cancelled they will continue to charge me. I am just sick.

  • 

    Kim Frandrup

    March 25, 2019 at 10:47 pm Reply

    Debra. I just got scammed by Marie BLANC wrinkle reducer and intense eye gel. Free trial for 4.95 s@h and 8.95 for gel. Charged almost 200.00 on my cc. I have same numbers you have listed but I get recording wanting me to order more. Called my cc and they are disputing it but I still need to cancel or it will continued to be billed to my cc. Can you help me out?

• 

  Amanda

  March 22, 2019 at 5:00 pm Reply

  Add this phone number to your list: Natura Beaute 844-303-0060. They will not refund your money, only cancel your “subscription”

• 

  Irene Bartlett

  March 18, 2019 at 11:57 pm Reply

  I ordered a trial of Derma Joie ageless Retinol Cream for $4.95 and Derma Joie Retinol Eye Serum for 5.96. I did the order by phone for the TRIAL, and the woman did not mention anything about recurring shipments for these products or any info about cancelling. I have now been charged $93.80. When I called about the new charge, I was told I must have checked the box about a recurring shipment. As I challenged this assertion, I was told that once the order is processed “all terms and conditions” have been met. Finally they did cancel the account, & I got a confirmation email for that. They initially said they would refund $40. My husband called them back and threatened legal action. The person he talked to at the end said there was a $93.80 credit on the account. He asked for a confirmation … she said it would take 24-48 hrs to process, and then we’d get a confirmation by email. We’ll see.
  Derma Joie customer service: 888-346-6271 on a card that came with the trial items. Per our CC company, the number for the face cream was 888-704-4497 and the eye serum 888-754-9695.

• 

  Tom

  March 18, 2019 at 2:41 am Reply

  OK. if you just HAVE to order something you are not sure about, DON’T USE YOUR CREDIT CARD NUMBER. Get your credit card bank to issue you a temporary, VIRTUAL CREDIT CARD NUMBER. This is a credit card number that, on the surface, has nothing to do with your regular credit card, but it is TIED to your regular credit card.

  It is a long credit card number, just like your real one.
  It has an expiration date, just like your real one.
  It has a ‘security code’, just like your real one.
  It expires after a short time (varies by bank)
  It has a $$$ limit that YOU set.

  EXAMPLE: Magazines. They send me an offer for a GREAT price on a subscription for a year, but when that subscription runs out, they AUTO-RENEW the subscription at what is usually a much higher price. When I subscribe, I use a virtual account number. I set the $$$ limit at a few dollars more than the subscription price, and I set the EXPIRE DATE to the shortest time my bank will allow. When my subscription comes up next year they cannot renew it because the virtual number has expired, AND they can’t charge anything else to the card number anyway because the $$$ limit I set up has already been (mostly) reached since I set the $$$ limit to just a bit more than the original subscription price. When they can’t automatically renew the magazine they will usually send you another offer for a ‘reduced price’ subscription, which I accept – using a new virtual number, of course.

  This should work the same if you are ordering from a company you are “not sure of”. They will send you a trial sample for $2 shipping, but they can’t turn around and charge your account $$$ more because of the dollar amount you set and the expiration date you set.

  PROBLEMS: The crooks are getting smarter:
  Sometimes the card number will show up as a ‘prepaid’ card, which some companies do not accept.
  Sometimes the company you are trying to buy from will not accept a card that expires soon.

  I have used a VIRTUAL MASTER CARD NUMBER many times with no problems at all. Get the details about this from the bank where you got your credit card. (I can generate a virtual account MasterCard number in about 30 seconds at my bank’s website.) If they don’t offer virtual account numbers, or you can’t set the $ amount or expiration date the way you want, look for another bank.

  GOOD LUCK!!

• 

  SHIRLEY SANDERS

  March 12, 2019 at 11:49 pm Reply

  AAHEAL SCAMMERS BIG TIME NUMBERS….. 1-855-984-8675…….1-844-200-0417

• 

  Paula Meyer

  March 12, 2019 at 10:03 pm Reply

  I signed up to try a “free” trial off of an internet offer. I looked it over a couple of times to try to be sure there were not any ongoing orders that I did not ask for. I didn’t see anywhere that future orders would be coming. I even had my husband look as well. I received the product called Derma Jolie, sadly the product actually seemed to work. So, I called their “customer service” number to see if I could get a “free trial” offer for my sister, and was told I would be receiving monthly orders of the product monthly for $99. I blew my stack. Said I specifically looked for this little scam and didn’t see it. Told her to cancel the order ASAP or I was contacting the Attorney General for the State of Minnesota immediately. She says she cancelled it and gave me a number to put on the outside of the box when I received the email showing that the order has been cancelled. I will be sending it back immediately, less what has been used from it. Hard to believe there is nothing we can do to stop these sneaky thieves from doing this. I think there should be a law that says they should have to have it in large bold writing that there are recurring orders involved with the free offer. Now I don’t even know if I want to buy it off of Amazon…is it just junk?
  Here is the number I called only to find out about the recurring orders…
  1-888-346-6271. Thanks for trying to help.

• 

  Judy

  March 11, 2019 at 7:23 pm Reply

  I fell for the product Marie Blanc Instant Wrinkle Reducer and Eye Serum. Fortunately, my credit card refused the charge for the product. I love Capital Cards! Anyway, I couldn’t find them on the net but their number and email address was on the bottle. Since you don’t have this one on your list I’m providing it for you here.

  Marie Blanc
  437-370-1104

  [email protected]

  • 

    Kim Frandrup

    March 25, 2019 at 10:59 pm Reply

    Judy. I just got scammed by Marie BLANC wrinkle reducer and intense eye gel. That number you have 4373701104 is Verizon when I call it. And any other number I get a recording wanting me to order more product. I have contacted my cc and they are disputing it but I was told I have to cancel or it will be charged to my cc at a tune of 200.00 a month. I am just sick. Can someone help me?

• 

  Janet

  March 10, 2019 at 11:17 am Reply

  Angeletta Skin 1-877-694-1843 Scammers took money without permission. didn’t even order from them and didn’t receive anything from them but they took money from my checking account. they are not even listed with BBB.

  • 

    Monroe Heart

    March 13, 2019 at 4:38 pm Reply

    Same thing happened to me! I They charged my card $88.89 and $86.99 for creams I did not authorize them to charge my card for! it is a scam! I called my bank and put a stop payment and called them at (800) 425-1156 and when I told them I had NOT authorized them to charge my card and had reported them the guy on the phone hung up on me.
    This is outrageous how without my consent they charged my card under reoccurring payment!

  • 

    M

    March 22, 2019 at 11:31 pm Reply

    Angeletta took my money as well. What a scam!!

    • 

      Damie

      June 10, 2019 at 3:08 pm Reply

      Angeletta took my money as well.. I ordered a free trial 14th May 2019 and was debited immediately.. 4 days ago I was going through my account and noticed 2 unsolicited debits of lose to 200dollars n my account.. How do I cancel this subscription and request for a refund.. Is this possible? Any number I can call..

  • 

    Julie

    April 29, 2019 at 5:30 pm Reply

    I had the same experience. When I called a few months ago to let them know, I never ordered that they said I had subscribed to it by ordering the free trial. They wanted to give me 30% off then 50% off. When I told them you don’t understand, I didn’t even open the product because it was advertised as organic and when I looked at the ingredients, there were no organic ingredients whatsoever. This is false advertising. They finally gave in and said they would cancel all subscriptions and give me a full refund. Months later, I realized, the whole time they were charging me $19.93 for a subscription for a free ebook that I never knew was sent to me and had never been opened. FYI, this product for the free trial was on Facebook!

• 

  Sue

  March 9, 2019 at 3:43 pm Reply

  AZUR Derma face cream and eye serum – Scam!
  Phone number 844 – 883 – 6640 Please add to your list!

  They did the same as Peggy listed above! I received the sample and then they quickly began the recurring payment. My credit card company has disputed and removed the charges.

  • 

    Alison

    April 6, 2019 at 10:45 pm Reply

    I was scanned when I bought skin cream and eye cream from Beam Cosmetics.
    They have charged me almost $400 in the last month. I contacted MasterCard to report as fraud and asked them for contact info so I could cancel my subscription but when I tried calling the phones but got a this call can not become Ted as dialed. The numbers the credit card company gave me were not till free.
    Two company names came up on my bill devineskinsolutions the phone number I was given was 472-396-2857 the other name the billed under was Whitesandhealth 472-396-2855. The also provided me with an email address [email protected] I did email them to cancel my subscription and asked for confirmation of my cancellation but I have not received a response.
    Does anyone have a number for them? The credit card company told me that cancelling my credit card may not resolve my issue. I am at my whits end I can’t afford these charges.Any help or advice would be very much appreciated

    • 

      Rachel Vrabel

      April 7, 2019 at 4:42 pm Reply

      If your bank can’t even give you a good working number to contact who is billing you, they should block any further charges for you. It floors me how some banks are so not helpful!

    • 

      Steve Montano

      May 2, 2019 at 8:21 pm Reply

      Can someone HELP me please, I really got Screwed by Marie BLANC, I Ordered ONE product only paid for S & H….” that’s it” now the b%#@! is sending me Crap and charging me Out Ragious Amounts of money. Her company really messed up my checking account…”wow”.
      Can some of you gorgeous ladys help me.. “please”!!!!
      (925)339-5444
      😥

      • 

        Rachel Vrabel

        May 3, 2019 at 2:21 am Reply

        Steve, it’s best to call your bank for assistance if the number is not on my list. Please read the blog, I give you all the tips to cancel! Good luck, Rachel

• 

  LouAnn

  March 8, 2019 at 8:00 pm Reply

  Same as everyone else. Fell for the $6.95 shipping and auto enrolled into an $89.98 wrinkle cream.
  The phone number is 1-888-481-3763. The charges were listed under SMG Skin Cream. I called and they tried to offer the 1st, the 2nd, the 3rd discount. They sent me an email confirmation of my subscription cancellation while I was on the phone. I was about to tell the rep how nice she was but she had already hung up. I tried.
  Thank you for helping us with our ever tireless search for youth and beauty. We should all really know by now…shouldn’t we??

• 

  Eileen Daly

  March 7, 2019 at 1:19 pm Reply

  ANGELETTA PRODUCTS PHONE1877 886 5052
  SCAM $4.90 TRAIL
  DO NOT SAY 14 DAY TRAIL
  NO SMALL PRINT
  THEN CHARGE $89.89 FOR SMALL JAR MOISTURE
  THEN CHARGE $88.88 FOR SMALL EYE SERUM
  TOTAL RIPOFF
  ELLEN DEGERENES PROMOTION
  I CALLED AND WOULD NOT ACCEPT 30% OR 50% OFF ASKED FOR 70%
  THEN SAID I WANTED 100% REFUND AND WANTED TO SEND BACK PRODUCT OR I WOULD CALL THE BBB
  I GOT A FULL REFUND AND GOT TO KEEP BOTH PRODUCTS

  • 

    Fin Rayner

    March 7, 2019 at 11:20 pm Reply

    Another scam
    Marie Blanc wrinkle remover together with Marie Blanc eye gel.
    Same procedure as the others…nasty promotions
    If caught as I was … cancel credit card to prevent further outgoings and there’s little likelihood of a refund. Phone the company. 725-605-8228 and 725-696-6388
    Press O for rep when you get to options. Get a reference re cancellation of “subscription” ( that you ever knew you had) and have it emailed to you. No wonder people are getting rich on this method of selling..so NOT transparent.

  • 

    M

    March 22, 2019 at 11:33 pm Reply

    Wow! I should call them back. After a dispute, they would only offer 50% back and they hung up on me! What a scam Angeletta.

• 

  SFS

  March 7, 2019 at 12:30 am Reply

  Bella Radiance got me. As soon as the second TWO boxes came in the mail I called the number on the packing slip (mind you NO INVOICE OR RECEIPT for the UNAUTHORIZED charges) and talked to a young lady who was very abrasive and defensive and claimed that it PLAINLY states all over their website, on the agreement, everywhere that I was agreeing to a monthly shipment charge and subscription. I argued that it did NOT and on and on we went until I requested a supervisor. She put me on hold, came back and said her supervisor offered 50% refund. I said NO, I didn’t authorize this, I want the full amount, or I will be hitting up the BBB, my credit card company for a dispute and every scam website message board I can find. Again she put me on hold, came back with 75%, I said NO!!! Its all or I report you! She came back a third time from putting me on hold to say they agree to refund all of it! BOTH shipments $98 a piece! Fast forward to today, when I check my statement, they only refunded one. I called again, got a gentleman, laid into him about this, and he said that it SHOULD have processed BOTH refunds. For some reason it only processed one. So he put it in motion to process the second one again. Should have it within 3 days. We’ll see and I’ll report back if I got it.

  Here’s the number I called: 888-528-4117

  Good luck folks! This is blatant misleading advertising.

• 

  Judy

  March 6, 2019 at 6:54 pm Reply

  You can add Azur Derma (Savannah, GA) to your customer service phone # list) as follows:
  877-366-0840

• 

  Carol Salek

  March 6, 2019 at 4:40 am Reply

  Another one to add:

  ASTONISHINGLIVELYTONE. 855-764-8650, IL

• 

  Carol Salek

  March 6, 2019 at 4:31 am Reply

  Another to add to your list:

  WSJSKIN*SERUM 844-426-1618, GA $99.64

• 

  Brenda

  March 4, 2019 at 5:32 pm Reply

  Please add Azur Derma to your list I can’t find any contact info on them.

• 

  Christi

  February 27, 2019 at 11:23 pm Reply

  Just got scammed from an article claiming it was sandra bullock’s new skin care line. Their name now is YouthfulApex.com 844-709-5918 Ugh…Feel so stupid

• 

  Lee

  February 27, 2019 at 6:09 pm Reply

  PLEASE let your readers know that any advertisement for face/eye cream that does not indicate the manufacture’s name and the product’s price boldly on the face of the ad should be avoided. There is a reason for these omissions. Also, any reference to “terms, conditions or agreements” is also a huge red flag.

• 

  Anjum Mujeeb

  February 26, 2019 at 5:22 pm Reply

  AURA Revive they offered me free introductory offer. There is no ph no to call and cancel before 14 days. I just got scammed by Angeletta and they charged me $19.88 then $18.88 for eye serum. ph no. 877-886-5052. Be aware ladies. Angeletta and Aura Revive !!

• 

  Suzanne

  February 24, 2019 at 2:31 pm Reply

  has anyone had dealing with Marie Blanc yet ? Well they seem to be a scam as well… can’t get them back to the phone and their is only an e-mail to contact….

  • 

    Rachel Vrabel

    February 24, 2019 at 5:44 pm Reply

    Suzanne, if it’s not on my list, call your bank and ask for the number of the company who is billing you, it’s probably a different name, looks for those s&h charges of $4.95 or the full amount if it’s past the 14 day trial and you’ve been whacked already. Good luck! Rachel

  • 

    Ramona K.

    March 2, 2019 at 1:42 am Reply

    I got billed, too, but my credit card caught it. Call 1-305-615-3238 and be sure to get a confirmation number on your cancellation.

• 

  Lee

  February 24, 2019 at 7:47 am Reply

  PLEASE, PLEASE add the name Bella Radiance skin and eye cream to your list immediately. Phone number is 888-262-8365.
  Merchant names to avoid are Whole Health-Now and Amazing Serums (to stupid to know the plural of serum is sera.
  Disputed the $80 plus initial charges for both skin and eye creams to Citi Bank as well as the second set of $90 plus charges and just found out recently that Citi had determined these to be legit.
  Sad day for our country and its people that these sort of scams are allowed to exist and profit.

  • 

    SFS

    March 7, 2019 at 12:35 am Reply

    Lee, they got me too. I just set a dispute in motion with Citi too. But I also called the scoundrels.
    Try calling this number – 888-528-4117 demand your money back. Do not take NO for answer. Threaten to report them. Do everything Rachel suggests above. Do it! Don’t let them get away with it.

• 

  Linda McKee

  February 22, 2019 at 7:13 pm Reply

  Ambrosina charged me two shipping fees of $5.04 and $5.02. They sent the face and eye cream and Then charged my account about 3 weeks later two times, $92. No more products were sent out to me. The charges showed up as SW Health. The Ambrosina company address is in Orlando, Florida and shows a phone number on the product of: 855-984-9720 and email address of [email protected]. I am trying to contact them now.

• 

  Carol

  February 19, 2019 at 11:06 pm Reply

  Add: Derma Joie. 833-516-2374
  Outrageous! Can’t believe I fell for it!
  I called to demand refund of over $180 for a sample of the face cream and of the eye cream. They said I was past the 14-day trial period, which was NOT included in the ad. I kept demanding, and she would respond with offers of a discount…first 30% off, then 50% off, then 75% off! I stayed with it, demanding FULL REFUND, and if not, that I would report the company to Better Business Bureau AND the Attorney General in my state. She eventually caved and gave me a case number for the full refund. She said to call back if not received within 10 days. Here’s crossing my fingers that it comes through! And, I AM going to report them to the BBB and State Atty General anyway.

  • 

    Dr E

    March 9, 2019 at 1:15 pm Reply

    Just called about Celine antibaging moisterizer. Got one and then was shipped another – no order confirmation in my email. Thankfully they had a number in the shipping bag. Super shady conversation but was able to cancel. 800-670-0564

• 

  Philip

  February 19, 2019 at 2:24 pm Reply

  My wife ordered Jubile’s “sample” then we started getting charged each month for two separate products. She e-mailed to cancel, only to have them offer a discount and say that if we still wanted to cancel, to get back to them. So she got back to them, only to have them say that they couldn’t cancel by e-mail, and we’d have to call them on their “toll-free” number (which is not toll-free from Australia, of course). The real problem then was that the number they listed in their e-mail was not connected!

  Thanks to comments on this page, we got the correct number (1-438-228-0170, as others have mentioned), and called them to cancel. They wanted to know why we wanted to cancel, and tried to offer a much bigger discount, but we said no, we definitely wanted to cancel, and they accepted that without any further mucking around.

  We got confirming e-mails immediately, so hopefully that’s the end of it.

  My wife says that it wasn’t clear that it would keep coming, and that she’s learned a valuable lesson.

• 

  Cheri

  February 19, 2019 at 1:37 pm Reply

  Do you have a number to cancel Angeletta products. I can’t seem to find one anywhere.

  • 

    Rachel Vrabel

    February 21, 2019 at 7:53 pm Reply

    I would call your bank for the # if it’s not on my list.

• 

  Myra

  February 18, 2019 at 8:05 pm Reply

  “Sarah” on 2/4/19 has the correct customer number for Natura Beaute: 833-488-4445. (The number on your main list 866-522-1793 doesn’t respond.)

• 

  Dora Abel

  February 18, 2019 at 5:20 pm Reply

  Received two charges one from ZForceEyeSerum for $84.95 and one from ZForceSkinCream for #89.92. I didn’t order these and have placed a dispute with them through my bank they do have phone numbers on them, but they are different numbers one is 866-605-0906 and the other is 844-640-9403. This is Bull! I work too hard to
  let people scam me like this!

• 

  Rayan McNamara

  February 18, 2019 at 3:28 pm Reply

  I just got involved in a skin care product scam. Kathy Lee skin Care Products. $ 4.95 for a free trial of Elliesse Eye Serum and $ 5.95 Firm Youthful Skin Cream 30 day supply Total $10.90. I gave them my cc info and then realized this is too good to be true and looked it up online and sure enough this is a scam. Kathie Lee’s name and face have been used with this product and it is a Scam. After the 17 day free trial they charge your account repeatedly $80.00. My bank called me within 5 minutes of this transaction on a Sunday morning and it was the Fraud and scam department. They were onto it before I was. AMAZING. I called the phone # associated with the pending charges . # 888-550-6908 NVUS (this is nevada) and also # 888-561-8820. I called cc Monday morning and cancelled and issued me a new card and they have a Fraud investigation going . I called the # again Monday morning and got through this time. They did not identify themselves. Asked for my name and zipcode and mailing address. I asked for a refund and that they cancel the subscription. They said I must wait until the trial 17 days are done and call and cancel the subscription. I did not take NO for an answer. they were very resistant. 3 times I said refund my money and cancel the subscription. There is a Fraud investigation as we speak. She immediately said ok and said it will take 7 to 10 days to see the refund issued. And she hung up on me.

  • 

    Rachel Vrabel

    February 18, 2019 at 9:56 pm Reply

    Good on your bank – which bank do you use? I feel like most banks are NOT this helpful so sometimes I tell people they should look for a new bank… Wells Fargo is good about fraud. I had some fraudulent Uber charges and they filed a dispute and gave me a refund of about $350….not sure how they are with the cream scams. Thanks!

    • 

      Rayan M.

      February 18, 2019 at 10:41 pm Reply

      Royal Credit Union! They were really great handling this. I’m really impressed with them.

      • 

        Angela Spencer

        May 7, 2019 at 2:26 am Reply

        Help. My mom isn’t to familiar with the internet and ordered reviv ultimé and I’m not seeing it on the list. They charged her almost $200 and needs to get this fixed. She doesn’t have much money. Please and thank you.

        • 

          Rachel Vrabel

          May 7, 2019 at 3:17 pm

          Hi Angela, I do give instructions on how to cancel in the blog post, go back and read the steps. It’s best to call your bank for the number and for assistance! Good luck, Rachel

  • 

    Rayan McNamara

    February 18, 2019 at 11:28 pm Reply

    I use Royal Credit Union. They were amazing handling this scam for me. Really impressed.

    • 

      Rachel Vrabel

      February 20, 2019 at 3:07 am Reply

      Thanks for sharing! Credit Unions seem to be on top of these things and helpful. Rachel

    • 

      .tracie

      February 4, 2022 at 6:28 pm Reply

      Purchased sample Anavale Serum and got charged, like the others $94.. showed up pn card as Exoctic Wellness.. phone # 866-434-8026

• 

  Bre

  February 15, 2019 at 10:52 pm Reply

  I got a “free” offer from Amazon, all i had to pay was 3.95 no contract was available to click on to accept, so was very surprised to find out id been charged $550.00 to my credit card for eye & face cream, i was shocked pissed off, angry. Thank god there was a num provided and i was able to cancel further shipments but i was only able to get 200.00 back out of the 550.00 they took from me. Also the cost of 96.00 went up to 140.00 for face cream and eye serum was 115.00 jumped to 159.00 . They said cause it was adjusted to canadian $$$. I just can’t believe this happened to me, im not able to pay this im on fixed income. I feel so ripped off, stupid, ill never fall for this again. This is sad for a lot of reasons , so many of us fall for this. The money that was taken from me could have went to way more important things i need then face cream. The fact that it came as an amazon offer a trusted site i use all the time, that’s how well vailed they are, i can’t stress enough, don’t click on anything that says “FREE OFFER”.. 1-888-280-3354

  • 

    Rachel Vrabel

    February 17, 2019 at 6:14 pm Reply

    Bre, YIKES!! I haven’t heard of these being seen on Amazon, but it’s not surprising, they’re everywhere. Google will take money for any ads, I’ve seen these on Home Depot and even heard of them being seen on Bank websites (google ads). Just have to avoid these damn ads altogether. So sorry you got scammed for all that money. Glad you got some back at least, but still, such a waste for crap creams!! Thanks for sharing this info. Rachel

• 

  Sharon

  February 14, 2019 at 2:35 pm Reply

  I have another number to add to your list. Azure Derma and their phone numbers are 844-716-9886 & 844-789-6650. I immediately cancelled when I found out at the end of the order that I would be on automatic ship. This month I was charged $84.97 & $89.94 and I cancelled it the day I ordered it. Buyer beware, they kept hanging up on me and when I told them I reported it to my bank as a fraudulent charge, they refused to speak to me!!

• 

  Tamera donovan

  February 13, 2019 at 4:16 pm Reply

  I too have been scammed and charged monthly. I can not find info for True gold body care. Pls help

  • 

    Rachel Vrabel

    February 13, 2019 at 8:43 pm Reply

    Did you call your bank? I give instructions on my blog 🙂

• 

  DEBORAH CUTLER

  February 12, 2019 at 12:40 am Reply

  Just wanted to let EVERYONE KNOW THAT VEMOPURESKINCREAM IS A NAME THAT AURA REVIVE USES TO BILL accounts with. I just called there # which btw is 1 866 922 4228. The rep FLAT OUT TOLD ME I WOULD NEVER SEE MY $187.66 AGAIN then hung up on me. I have already disputed this with my bank.

• 

  Judy

  February 11, 2019 at 10:52 pm Reply

  I don’t have a questions just wanted to thank this blog for giving me the phone number for aura revive I cld not find it anywhere I cancelled any future orders and they gave me a cancellation no. And sent me an email confirming that my account was cancelled I had only received a 30 day trial offer but wld have been scammed if it wasn’t for this blog

  • 

    Rachel Vrabel

    February 12, 2019 at 12:50 am Reply

    Thank you so much Judy! I really appreciate you taking the time to leave me a nice comment. Glad I could help! xo Rachel

  • 

    Ti

    March 2, 2019 at 3:16 am Reply

    Add “Supreme Lux” to your list.
    (866) 857-5077
    [email protected]

    Same story in different packaging.

    I canceled an hour after ordering, and even that was a headache. Their final volley (after many exhausting no’s) was a whopping 75% off. Another red flag for quality of the product.

    Thank you to everyone who shared their stories and saved me from what might have been a nightmare. I found and read the “terms of agreement” from their site after seeing all of this, and it’s exactly the same as what everyone had mentioned, just rebranded.

• 

  Molly

  February 11, 2019 at 9:53 pm Reply

  For AMBROSIA SKIN RENEWAL CREAM and the EYE SERUM call customer service at 833-417-3979. They tried charging me $89.94 for each product after the 14 days. Thank goodness my bank notified me of a possible fraud alert. Didn’t even look at the fine print when ordering…Never again.

• 

  Cheryl Kellogg

  February 11, 2019 at 4:30 pm Reply

  I got scammed by ANGELETTA, 866-204-2439, ordered trial and found out that I was signed up for a subscription. Saw on FB and will never order again from FB.

• 

  Stella oakley

  February 11, 2019 at 6:38 am Reply

  I ordered azur derma and the thing happened to me with the charges but I can’t find a number does anyone have it thank you

• 

  Anonymous

  February 10, 2019 at 3:40 am Reply

  Is anyone familiar with Derma Joie? The same thing happened to me with the “pay only 4.95 shipping”. I was just billed 93.00!!! I’m not sure what to do and I was pretty thorough with the fine print. Any suggestions will help. Thank you.

• 

  Alyda

  February 9, 2019 at 10:57 pm Reply

  BEWARE!!!!I requested and received a free trial of MARIE BLANC Pureless Anti Aging Serum. I looked for a website where I could get information about this product and found no info on the product period. I called the customer service number on the bottle and was told that my bank refused the charge for the next delivery (thank you First Bank) and I have to send the bottle back to close my account. tHIS IS YOUR TYPICAL SCAM. Phone number on the bottle is (437)370-1104
  Ireceived the following email to return it (they still are trying to get $19.95 more out of me)

  Return Process

  Support at MarieBlanc [email protected] via smtp.groovehq.com

  Hi,
  Below is the return address and the RMA (Return merchandise authorization) number that you have to write on the parcel when you ship it back. Should you have a change of heart you may still keep the products for a very discounted price of $19.95 each, this will save you from the hassle of shipping it back, this is for a one-time transaction only, no monthly recurring, no monthly shipment program.
  Return Address:
  PO Box 1205, Toronto, ON, M3J 0L3
  RMA (Return merchandise authorization) number :
  67930109371333
  67929109375004

  You can reply to this email or call us at +1(437) 800-5554 to provide the tracking number of the returned product(s).

  Thank you.

  • 

    Susan J

    February 18, 2019 at 12:49 am Reply

    Marie Blanc eye gel and face cream, same scam.
    Trial items came with a card inside..the phone # printed on card is the one that worked to get customer service help.
    (855) 274-4333
    Thankfully I caught this before my bank processed $.

• 

  Jeannette siukola chwaliszewski

  February 7, 2019 at 7:44 pm Reply

  for aura revive 844-871-4676 you have 14 days to cancel from shipment date be aware

• 

  M Wong

  February 6, 2019 at 10:49 pm Reply

  Reader asked for phone number to Derma Joie scammers. I used the one on the card that came with the shipment: (888) 346-6271.
  Same rigmarole experienced by others. Offers of 40-70% discounts on further shipments.
  Successfully cancelled and ALSO given 75% refund on the $93.80 charged to my credit card.
  THANKS to the suggestions on this page, encouraging suckers to be firm. I didn’t have to be transferred to supervisor. Probably same phone rep putting you on brief hold and changing seats and coming back pretending to be supervisor anyway… I digress.
  Told them I will proceed to call State Attorney’s office, and BBB, and she then offered to refund 75%. At that point, I relented and said okay, give me confirmation number… Now I’ll wait and see if they will keep their word. After all I have nothing in writing except for a bogus employee name and ID number and confirmation of cancellation code, as well as confirmation of refund code.
  Good luck everyone. Let’s not be the proverbial sucker born every minute!!
  Can’t believe I became one myself. Thanks for this blog site.

• 

  Kp

  February 5, 2019 at 5:39 pm Reply

  AURA FACE CREAM HAS A NUMBER ON THEIR JAR OF 844-871-4676 for customer service.
  I had to call to cancel, I am very allergic to many face products and this was one of them, it had no fragrance, so that was a plus, and aside from water, the main ingredient is Sweet Almond Oil.

• 

  Cammie

  February 4, 2019 at 1:01 am Reply

  Saw that Judge Judy had a face cream company and it had star testimonials, so I ordered it. What popped up was an a trial of the face cream for the shipping and handling, which was $5.96. I expected a small trial, enough for one or two days. I got a small nice bottle and a eye serum. A week later I look on my Chase Online account, and see two charges in the amount of $93.80 and $92.85. Tried calling the number on my account, busy signal. Tried the website address, permanently moved. Called Chase bank, they set up a dispute case and said they would have someone from the investigative department contact. In the interim, they would reimburse my charges. The company name on my Chase account is MAXYOUTHSERUM.COM. The name of the product I wanted and received is Derma Joie, owned by Judge Judy. I don’t know why they allow this scam company to exist. Derma Joie will accepts returns only if you order from their website.

  • 

    Rachel Vrabel

    February 4, 2019 at 6:17 pm Reply

    Cammie, thanks so much for sharing. It’s not really owned by Judge Judy, they just use her name as part of the scam to sell their bogus creams. Unbelievable how SO many companies are still getting away with this. I’ve been writing about these scams for YEARS and they’re just not going anywhere. UGH! Thanks, Rachel

• 

  Callie

  February 1, 2019 at 4:34 pm Reply

  I got scammed by Jubilé Skin Products, which was supposedly developed by Angelina Jolie, and for which I supposedly only had to pay $4.95 S&H. The info re: 2-week trial period was supposedly inside the box, but not clearly stated. Two weeks after I ordered the sample, I was charged C$115 and C$118 (there were two different products).

  I was able to contact the company and cancel my subscription, but they claimed that since I had missed the trial window and canceled my account, they were unable to refund me.

  The number is +14382280170

• 

  Beverly Coberly

  January 30, 2019 at 2:04 am Reply

  I’m also a victim of the “scam” artists. I ordered a “sample of Bestsmooth & Dermaeyecare.
  They were advertising the cream and eye serum by a picture of Joanna Gaines. Silly me I thought I could trust these people. I ordered a sample of each costing $4.97 & $4.94. Samples arrived shortly afterwards, as well as two charges $84.97 & 89.94. Someone from my bank called to tell me about theses charges. I called the numbers and after talking with “one” on & off several days, they can’t find my account, then it is the “wrong company”. Since they have charged again, this time $94.88 & $94.88. I have filed a dispute with the credit card people. I’m looking into contacting the BBB. I’m glad I found this website. Ladies beware of these people. The package I received had a return address of Fulfillment Center, P.O. Box 61553, Savannah, Ga. 31419. Hope this helps someone.

• 

  Dan

  January 28, 2019 at 5:47 pm Reply

  SLOANSIMPLES
  Angeletta Skin
  (866) 204-2453

  Thought this was free trial and ended up with $89 charge on my credit card. I saw shipping charge for the samples which I was OK with. Got them to agree to cancel the future charges and had to file fraud charges to get out of the $89.

• 

  Nina

  January 27, 2019 at 5:52 pm Reply

  Is there an email address for Natura

• 

  Connie

  January 25, 2019 at 9:20 pm Reply

  Its is scram don’t buy it I have fight them two days I have all the number if anybody what’s them

  • 

    Rachel Vrabel

    January 26, 2019 at 10:23 pm Reply

    Connie, feel free to post the names/numbers so others can see, thanks!! Rachel

• 

  Dianne

  January 24, 2019 at 6:52 pm Reply

  Is Lavette facelift skin cream on your list ? The number I called to cancel is 866-781-0273, she said she canceled any further activities. I was scammed bc I didn’t read the term of the agreement.

• 

  Karen Zakhi

  January 18, 2019 at 1:31 am Reply

  No question, just a comment. Yes I was scammed, & $95.00 later. Called # off bank statement, they won’t even say what country they are in, just offshore. It took 40 minutes on phone with them, hopefully will get my money back. Also Meagan Markle has a cream out, & for only $5.95 for shipping, you can try it. Sure it’s a scam, too!!!

  • 

    Cherie Nelson

    January 21, 2019 at 10:36 pm Reply

    I just found I was charged 90.00 for Ambrosina. Thanks so much to this website for the number because I had no idea how to get my money back. Called them and threatened them with BBB and attorney general and they said since not returned in 14 days they could only refund 60.00 I said fine but I’m still calling them then. Next thing I know they returned all of it and tried to talk to me again and I just hung up on them.

    Thanks again so much!!!

    • 

      Melanie Watson

      January 30, 2019 at 12:05 am Reply

      I bought the AMBROSINA product… (Ellen Degeneres supposedly markets it….UGH..I was so scammed) And I got my cream and eye serum…….but I just looked at my checking acct. and I have been charged $89.00 twice!!!!!!!!! I cannot find a number for them anywhere. My checking acct. statement says it was LJL HEALTHPRODUCTS that billed me. Can anyone get me the number to call them? I cannot find it anywhere…..So much appreciated!!!!!!!!!!

• 

  Nikki

  January 17, 2019 at 8:43 pm Reply

  I ordered the trial size Derma Joie. There is no mention of it needing to be canceled or about a recurring charge. It is only said that you pay shipping and handling of $7.95. Today a charge of $92.xx showed up in my account from KSHAIRBRIGHT.COM. after much research I found the number. I have contacted and got it cancelled with not much trouble after they offered several levels of discounts to continue. The refund, however was another story!!! First offer was 40% refund, then 45%, then he jumped to 75% refund and I was adamant that I would not accept anything less than 100% refund as it was unauthorized and I would be seeking a legal recourse as well as having it reversed by my bank. He put me on hold and then came back with the 100% return of my funds. I asked for email confirmation and how long would it take for the funds to be returned. I will update once the monies are returned.

  Shows on bank statement as: KSHAIRBRIGHT.com which is a hair care supplement.

  contact info is 855-212-7315 or email us at [email protected].

• 

  BETTY ELLIOTT

  January 17, 2019 at 4:53 pm Reply

  Add Aura Revive #1-844-608-9649

• 

  BETTY ELLIOTT

  January 17, 2019 at 4:49 pm Reply

  I recently purchased a trial of Aura Revive Age Defying Moisture Cream. It was $4.95 for shipping of a trial 1oz size jar. It claimed to be Shark Tank approved. I just today got an alert on my credit card for $93.89. Called the Credit Card Company. They gave me the number and put a block on this company. I called before I read this article. shame on me!! They kept negotiating the refund. I cannot even find out who manufactures this product. Needless to say, I have learned my lesson!!
  Thank you for providing this service to all us suckers out here!!!

• 

  Melita

  January 16, 2019 at 9:47 pm Reply

  Please add soyeux cream to your list. Phone 844-523-1088.

• 

  Anna Lisa

  January 16, 2019 at 6:03 pm Reply

  I have a phone number for Made Pure-541-858-7328
  It is also listed as Kabel Skin cream, and yes, it’s a total scam. These bottom feeders actually went a step further and called it a free “sample”, not “trial” which made me think I was safe. Yep, feeling like a fool. I read ALL of the fine print I could find on the website and NOTHING indicated to me that I was on the hook for an un-authorized payment of $89.95 That showed up on my visa four days after I received a one ounce sample. This charge was not for more cream they were planning to send me, it was $89.95 for the one ounce of shit cream that has already arrived! Please let me know if there are other ways to report this company as a scam if you know of any, I was able to get a partial refund that could not even be fully processed because the payment was still pending, which they could have stopped but of course did not!
  There is a special place in hell for these unscrupulous individuals.

• 

  Thel Harwood

  January 15, 2019 at 10:26 am Reply

  The company I was scammed by was Jubile skin care but I can’t find a number to cancel.
  I did reply to the order conformation to cancel but I don’t know if it will do any good. Thel

• 

  Muriel Smith

  January 14, 2019 at 7:12 pm Reply

  Need phone # or valid email for REGEN-A ageless moisturizer and regen-a lifting serum. Find it impossible to reach them in any way to cancel. I don’t recall sending you an email. Could you please respond?

  • 

    Rachel Vrabel

    January 15, 2019 at 2:42 am Reply

    Muriel, if it’s not on my list just call your bank and ask for the company who is billing you – probably under a different company name altogether! xo Rachel

• 

  SILVIA A BORGES

  January 14, 2019 at 2:12 pm Reply

  BEWARE ! ! ! I received the product WITHOUT any further instructions and later I got a $99.99 bill in my account from a company named FACECREAMSONATA.COM One of the supervisors (Tricia) told me “it is your responsibility to read the terms and conditions on our website and we won’t refund you”.
  I tried to argue with her that it was a free TRIAL and I am expecting them to contact me again to see if I liked the first product before making any offers. I have no receipt, no invoice, not even an email confirming their terms and conditions. The product didn’t do anything for me, I gave it to a friend with oily skin, she returned it to me. I can send it back, but they won’t accept a return after 14 days, their rule.
  By the way, these terms are listed under a very light GREY COLOR on the bottom of their website, and you would have to scroll down to even see that last line.
  Strongly suggest reading their terms and conditions so you don’t get hit EVERY MONTH with close to $100 bill in your account. I don’t recommend either the product or the company.
  … I got here under the good and upright name I have thought Celine Dion had…

• 

  Bill

  January 12, 2019 at 6:40 pm Reply

  you can add Retinolrecover.com products to your list, they just scammed me for 179.97 after filling out a survey to get a free product and only pay for shipping, I will be cancelling that credit card on Monday to avoid future charges, I was automatically enrolled in a program that would ship me a 129.00 bottle of cream every month, this is there contact information, please contact us by email at [email protected], or call us at +1-646-904-8949 (U.S. and Canada) or +44-20-3150-3369 (U.K. and EU)..

• 

  Erin L Davis

  January 10, 2019 at 2:11 pm Reply

  I just cancelled the order I did not even know I had made. I called 1-888-346-6271. The product was Derma Joie retinol ageless cream. I guess I’ll see if it actually cancelled next month though I did receive a confirmation number. Please feel free to contact me and add this number to your list and thank you. I was not even aware I ordered this! Don’t buy when you’re tired.

  • 

    Angie

    January 14, 2019 at 10:05 pm Reply

    I am trying to cancel the Derma Joie that my daughter ordered without permission. I keep calling the 1-888-346-6241 number, but continue to get a busy tone. Do you have another number or advice on how to get through? Thank you!

    • 

      TFussy

      January 16, 2019 at 6:16 pm Reply

      Just keep calling until you get thru! There’s just that many poor unfortunate souls in the same situation!
      Once you get thru be very insistent!
      I got a 100% refund.
      Good luck.

    • 

      M Wong

      February 6, 2019 at 10:52 pm Reply

      The number that worked for me (will wonders never cease) was
      (888) 346-6271
      You seem to be off by one digit
      The number was on the card that came with the shipment. I don’t know if it’s the same source as where you got yours.
      But good luck!

• 

  Patricia Ellis

  January 9, 2019 at 9:25 pm Reply

  I finally managed to have Prime Skin cancelled

  +18553158002

• 

  Adele K. Raines

  January 8, 2019 at 3:32 am Reply

  One word of advice. When you do become successful at stopping this scam against you and your finances, get a form from your bank and fill it out immediately. It is to put a “STOP PAYMENT” against the company from attempting to collect any future monies directly from your account. Also if you charged this “freebie” to a credit card, notify them immediately that this was an illegal charge against your account.

  When you phone your bank or credit card company, ask for the Fraud Department.

• 

  Adele K. Raines

  January 8, 2019 at 3:22 am Reply

  I sent Rerevive an email after spending a couple of days attempting to call them. Their line was busy, busy, busy.

  In the email I told them I wanted them to cancel my order immediately and I wanted a full refund. If they failed to honor my request within ten days, I would be sending a registered letter to my State’s Attorney General to start a class action suit against them.

  Lo and behold! The next day I received a phone call from them. Now I have to admit, I got carried away and told them a horrible fib. “I just received my death sentence. I have incurable lung sentence. I would like to see this resolved prior to my death.” I even allowed my voice to slightly break. I am sure that considering that I did this for all of us who have been scammed, God would turn away this once.

  Within 36 hours, I found all my monies back in my bank account and got another phone call. Was I satisfied with the end results of their actions? “Yes.” And then I allowed some crocodile tears with the broken voice to go over the wires with a “thank you.”

  Case solved and one happy formerly scammed customer.

  • 

    Rachel Vrabel

    January 8, 2019 at 7:35 pm Reply

    Adele, so they literally “Re-revived” you? LOL. Bad joke, but glad you got your $$$ back! Rachel

  • 

    Letitia

    January 10, 2019 at 6:39 am Reply

    Adele Raines,

    Good for you and don’t feel the least bit guilty. If they were legit they would have honored your request right away. I fell for the same scam, different company. The first time I called to cancel subscription they kept insisting I didn’t have one then she started yelling at me. Then she hung up on me. I called again and sometimes me else answered, but the funny thing was when I called an automated system answered saying “hello Letitia, hope you are enjoying your cream, please wait momentarily and someone will be right with you. A lady came on the phone and I again said I wanted to cancel the subscription I didn’t know I was signing up,for. She said hold on let me look up your info. She then said she was sorry but I don’t have a subscription and that my name isn’t even in their system. I asked to explain and she said they have no record of me so she can’t cancel becuase I’m not even in the system. I argued and she then asked for my credit card number that I used. I asked why and she said it’s another way she could look for my information. I said no way and as a matte of fact when I called the recording called me by my name. She said a few choice words and hung up on me. I called again and got another person and I did and said everything everyone recommended. Finally I broke into tears (easy enough to fake over the phone) and basically begged her to help me. That my husband and I have been fighting over money and this will be the last straw and terrified he would divorce me because we Just lost our house via foreclosure and flat broke. Then all f a sudden she found my info and like everyone else tried to give me discounts etc and on and on. She finally said she was sorry about my situation and will cancel the subscription and sent me an email stating so as well. So one of my advice as Rachel keeps saying is don’t give up and keep calling. You will never get the same person answering the phone. And if you have to work on their sympathy and make up a story. Whatever it takes. It’s not a bad thing to do considering they are trying to rob you. Good luck everyone.

    • 

      Rachel Vrabel

      January 10, 2019 at 7:35 pm Reply

      Thanks Letitia! They are total scammers so you have to talk to them like the scumbags they are and REALLY get tough! These are people trained to be combative with their responses…I’ve had former employees from these companies email me and commend me on my article, LOL. They agree just to be tough and don’t take no for an answer, demand to speak to a supervisor, etc. Eventually they have to give in, it’s just a matter of who battles harder. Thanks for your comment!! xo Rachel

• 

  John Benninger

  January 5, 2019 at 6:24 pm Reply

  Still looking in to the $95.13 charge to my account

  • 

    Rachel Vrabel

    January 7, 2019 at 9:25 pm Reply

    Have you called your bank and tried reaching the company? Good luck, keep trying or they’ll keep sending the bogus cream and billing you every 30 days. Rachel

• 

  Anik Blanchard

  January 3, 2019 at 8:23 pm Reply

  Here is the phone number for Prime Skin Canada….1-855-269-9210
  I just called and the won’t refund me ..I’m offering to ship the products back and they won’t take them..I’m really angry…$235.90…..

• 

  Ann Keogh

  January 3, 2019 at 1:12 pm Reply

  I do not see Derma Viva on the list. I also have been scammed, and received no e mail confirmation. So therefore I am at a loss as how to Contact the supplier. My Bank are not prepared to give me information. They advised me to try to e mail the supplier, but this impossible, as I have no information to go on.
  I have put STOP on my account at the Bank, but it remains to be seen if this has been successful.

  • 

    Rachel Vrabel

    January 3, 2019 at 7:40 pm Reply

    Ann, your bank should be able to give you the phone number of the company billing you, whomever charged you the $4.95 shipping and handling fee or any subsequent Billings. If they can’t even provide you a good working number, then that should be enough information for them to block this vendor. If not, then you need to find another bank because they suck! Good luck, Rachel

• 

  Nan

  January 2, 2019 at 7:19 pm Reply

  I think there is another one to add to your list of scammers. Is Dermis Anti-aging a scam? Phone # 855 414 9792. This was on Facebook posing as Meghan Markle creams with you only paying for shipping.

• 

  Alex

  January 1, 2019 at 10:38 am Reply

  Anyone have email for Azur Derma the were advertising free trial they charged me 4.97 onceand 4.87 second time and after 11 days they charged 89.94 +84.97 total of 174.91 please someone can help me to get their number how to get my money back.

• 

  Adele K. Raines

  December 30, 2018 at 10:34 pm Reply

  I was unable to reach REReviving Eye Cream by phone. Busy, busy, busy. So I sent an Email and stated that if they failed to cancel my order, I would contact the Attorney General of the Commonwealth and report the company for major fraud. Within 24 hours I had an Email stating that my account had been cancelled and that I would be receiving a partial refund.

  Sure enough. The money is in my bank account and my bank statement shows no new charges to my account. All is well, that ends well.

  • 

    Rachel Vrabel

    December 31, 2018 at 6:53 pm Reply

    GREAT NEWS!! Thanks for sharing. Rachel

• 

  Debnes

  December 30, 2018 at 2:32 pm Reply

  Close one: Angelina Jolie Unauthorized Revyve Scam

  After placing my order for the “Free Trial”, I received a confirmation email. This email contained the actual “terms and conditions” that bind you to the scam.
  I read that after the free trial period I would be charged $96.90 per month. The 14 day trial begins when the order is placed, not received.
  Another thing is that the initial ad was using Angenlina Jolie as the founder, and a story about how she wouldn’t allow Brad any part of the company… Etc. Angelina is in no way connected to
  “Revyve Skin Advanced Ageless Cream”. That said, I immediately called them to cancel the free trial. Not without some effort on my part to stick to cancellation, the girl finally gave up and said she would refund the $6.95 and send a confirmation of my cancellation.
  This she did, and I received 2 emails with confirmation.
  The phone number not on the list in this site for “Revyve Skin Advanced Ageless Cream” is:
  1-844-REVYVE1
  ‭1 (844) 738-9831‬
  Mind you, I will keep a vigilant eye on my account to be sure they did not slip through a litigious crack in the mumbo jumbo.
  I hope this helps someone.

  Debnes

  • 

    Rachel Vrabel

    December 30, 2018 at 4:31 pm Reply

    Debnes, thanks for your comment, it sounds like you did everything right to stick to your guns to cancel this trial. Getting an email confirmation is crucial. A lot of times they’ll tell you on the phone it’s cancelled but don’t send that, and then they bill you again. At least you have this should they charge you again, you’ll have something to show your bank to file a fraud dispute. Have a great day! Rachel

    • 

      Debnes

      January 2, 2019 at 1:59 am Reply

      Thanks Rachel-
      The terms and conditions were extremely lengthy. I think they are counting on people not to read everything they are signing up for. The agent asked me why i would cancel before receiving and trying the product. I told her that i don’t want to do business with any company with such deceptive practices.
      So ladies- Always read everything as soon as you can get your eyes on it, and stick to your guns. Their job is to keep you in their clutches until they can successfully bind and drain your wallet.
      In other words, rob you with your own consent.

      Debnes

  • 

    Christine

    January 19, 2022 at 8:14 am Reply

    I fell for this scam .. hi ordered one and then it showed the other to order for a small amount I pd I believe approx $9.00 for both it did not say I was going into a agreement so I never thought anything if it and I get a pkg in the mail another came and another .. I checked my direct express card which my SSI Benifits goes on and I was billed over approx. $100 ea. I don’t get to my post office very much because my legs pelvis were crippled in a car accident so when I called the number they said it was past the time to return and I had to pay full price I didn’t argue but I should have . I pd it and I cancelled it motto recieve any more and not to be billed for any more shipments .. I Recieved an e-mail back that I will not be charged for anymore shipments and will not recieve anymore .. I emailed them because they don’t give any invoice with these.. they are sent in a black plastic envelope ..I don’t have it in me to argue so I pd the price I had to.. I’ve gone thru cancer and I’m raising my child that has Down syndrome and deaf .. I have enough on my hands my son is 22 now and I’m 68 I’m a vulnerable adult I walk with a walker and cane .. I don’t know why but this month I just thought I’d check my card as I do not get any Monthy statements from them that I did request last year for monthly statements but they didn’t send me any .. I don’t use that card very much so I know I always have extra on it so I never worry but I called my card this month to check what was deposited because SSI and SS was to get an increase so I wanted to see how much .. I don’t have Cable or the internet on my TV so I never knew how much I’d get .. someone I know told me there was going to be about a $50 increase on our dumiabily checks I checked the balance and then I thought I’ll chrck transact…. it will only give the last 10 transactions… I couldn’t figure out what a couple were so I called my card they told me and I didn’t recognizethem so I said I needed to get those off my bill they were not my charges … I asked for their phone numbers and I called the numbers I got ahold of someone and they told me it was for 2 infinite restore products at first I wasn’t quite sure what that it was because it had been so long ago that I had cancelled .i told them I shouldn’t be getting charged for anything whatever this was. For what it was I told them do not charge me for anything else.. so I thought about this name and remembered I had sent in for some cream I thought cost only that $8.83 I think it was .. went thru my pictures and I found I had ordered this but then also I went thru my emails I had put in important and it showed the date I had cancelled these products .. Last year 2/25/21 and they responded back 2/26/21 telling me I will not recieve any further shipments and I will not be billed .I have this email for proof. So I called the number on the email and they said yes that I had cancelled and they could guarantee they have not been billing me for any .. so I again called the numbers I was given by my direct express card and oone number that hadn’t answered before said they were not for any facial creams they were for gadgets and AirPods .. I called the other number on my statement and a man answered sounded like the same one I had talked to the first time.. he said he wasn’t I told them I just got off the phone from infinite repair and they said I cancelled this they had the date I had cancelled and he said I only have a record of you canceling today .. I tried to explain to but he just kept saying only today .. I then said I’ll just let my cars handle this because I should not have been getting charged for anything … have you ever heard of this .. my card said well we will have to do a 3 way call and then they will make their decision what to do about these charges omg I’ve never heard of this. Efote .. how in the world and I going to prove this when they all have different tel numbers ..

• 

  ADRIENNE JONAS

  December 29, 2018 at 12:08 am Reply

  I was stupid enough to be scammed twice. Cannot recall the name of the first group that gave me a very bad time on the phone but did cancel the subscription in the end though I paid for the “free” trial and the first shipment. It was either Radiant Revive or Pure Eyes.
  The second one was supposed to be from Judge Judy saying she had given up that to concentrate on her face and eye creams. I called them as I just received a shipment but this time after holding on for a long time got a nice lady called Precious and she found my order and supposedly cancelled it and is supposedly sending me a confirming email and she gave me a cancellation number. Hopefully this will go through. The Company in this instance is called Velaire Anti Aging Face Cream and the phone number that worked was 888-382-7947
  Thank you so much for all your work in helping those of us that have been foolish enough to believe the scams. I did the same thing with the Keto pills that supposedly were approved by Shark Tank to lose weight – forget about it – I put on 2 lbs!!

• 

  LaVonda

  December 25, 2018 at 3:05 am Reply

  Beware of the product Angeletta. I ordered the “free trial”. It then said to take the ageless eye revitalizing too. I thought ok 2 products one shipping and handling. WRONG. Two products with 2 shipping and handling. I let that go. Not wanting to have a big issue on it cause I was dealing with the death of my mom. Then a month later, Christmas eve, I get emails from my bank stating I have overdrawn. I had not bought anything and I knew I hadn’t overdrawn. So, I went to look at my recent spending and I see where I was charged $88. some odd cents and $89. and some odd cents. Luckily it came with a number and I called. Customer service was quite rude. would not answer any of my questions until I answered all theirs. I was then informed that I did not receive a free product trial but a free TIME trial. I was to cancel out before the deadline. I never saw any of that in the fine print. They were quite rude. After a heated chat she stated I could receive 30% back of my money on a product that don’t work. I said I wanted to speak to the supervisor and she said the supervisor was not available. More heated chat. Then I was put on hold. When she returned she stated that her supervisor said she could do 50% off and refund me. I let her know I caught what she was saying by letting her know if she can talk to the supervisor so can I. She informed me that the supervisor was not available to ME. She said she could give me a full refund if I returned the products back in their boxes unused. How would I know if their product didn’t work if I had not tried it? I told her I was going to call BBB and report them. She tried to make it sound as BBB would be on their side. I let her know I will be contacting all places I can to show they are a fraud. I was put on hold again. She returned and said I would receive a full refund in 7 to 10 business days and hung up on me. The number is 888-408-6102. Buyer beware!!!

  • 

    Rachel Vrabel

    December 26, 2018 at 6:36 am Reply

    Hi Lavonda, thanks for sharing. I hope they sent you a confirmation for the cancellation. They are notorious for saying one thing and continuing to charge you. If you do have an email, this is something you can show to your bank for proof should they charge you again. Good luck, and I’m very sorry for your loss, this time of year must be very difficult. Peace and love to you. Rachel

• 

  JANE BUTCHER

  December 20, 2018 at 9:40 pm Reply

  glowing skin 1-833-516-2372 never recieved anything from them seen on my bill for $5.96 then another one for $93.80. try calling the number no answer bad enough they charge this big amonunt and you don’t even get anything for it . no email or anything for the free trail or anything so try to cancel somethign that won’t even answer the phones and i didn’t order

• 

  Edie

  December 18, 2018 at 3:16 pm Reply

  The Nova Essence Eye Cream – (888) 568-9577 “customer care”… not

  did exactly all the tactics you described above. I’ve cancelled my visa and suggest others do so to stop them from making future charges

• 

  Adele K. Raines

  December 9, 2018 at 10:04 am Reply

  One more comment. ReRevive can be added to the list of fraudulent offers. 866-460-3394. Out of California, but the package comes from Florida.

• 

  Adele K. Raines

  December 9, 2018 at 9:59 am Reply

  Folks, when a package arrives that you didn’t or cannot remember ordering anything, DO NOT OPEN IT!! I CAN’T EMPHASIZE THIS ENOUGH!!! Instead, in large letters on the package write RETURN TO SENDER. Then take the package to the post office and let them know this is a fraud. It is a Federal Offense to use the mails for fraudulent purposes. Then as you are on your way to the P.O., call you bank or card company and let them know that the this is a fraudulent charge and that you are returning the package unopened. If this FREE OFFER asks for your bank or credit number, then it is a BIG FRAUD!

  How do I know this? Fortunately, but too late, I have son whose deceased wife fell for one of these FREE Offers. Now I look at every FREE offer with askance and look up the information. Remember, “If it looks to good to be true, then it probably is!” Once burnt, twice shy.

• 

  debora melo

  December 5, 2018 at 6:20 pm Reply

  Hi Girls,

  I also followed down in a scam like this… The name the company that sent me a sample is BLISS BRITE and the cream that I received is VERO CREAM.
  The point is that one interesting thing happened to me, differentely all of you, I was luckier. I contacted my bank (bank OF AMERICA) yesterday and the attendant responsible for fraud area told me that I would have to contact the company and order them to unsubscribe my name from their company. However I entered the bank website today and for my surprise the value was refunded.
  I was very happy, because I already imagined that it would be very complicated to me to reverse this situation directly with the company, even more because my english is not the best one.
  I am very happy! I Love Bank of America more than ever now! 😉

• 

  Kelli C Townson

  December 4, 2018 at 3:57 pm Reply

  Naomi skin care products is also a scam!! I paid for a free trial & just paid S&H (I thought) then I got charged $90 that they would NOT refund!!! I don’t have the phone number but u can add did to you lost because it is a scam!!!

• 

  Deborah Dittman

  November 29, 2018 at 11:59 pm Reply

  Add AngelicQuickyskinformula 866-203-7414 to your scam list. Like so many, it’s a trial offer with only shipping costs charged, and then in the small print apparently, if you don’t cancel within a certain amount of time you are charged for the “free trial”. I was unaware, and cancelled when I received the first charges on my credit card, but not in time before receiving a 2nd shipment and a 2nd set or charges. They say “nothing can be done”. Is that correct? Any watch dog agencies we can report these scam to? Thanks for your help.

• 

  Mary

  November 27, 2018 at 1:19 pm Reply

  Angeletta Skin Cream – scam – They offer a 7 day window for cancellation. Price is $95 if not cancelled. Their phone number is 1-877-694-1843. Does anyone have a shipping address? I cancelled and they didn’t give one to me.

• 

  Falcon Blackmore

  November 20, 2018 at 2:49 am Reply

  One other method of filing a complaint about the company who scammed you on this besides the BBB – the FBI. For over a decade, they’ve had an internet fraud reporting site. Here is where to report this and any other internet fraud you’re a victim of. From past experience, I can tell you that scammers pay attention when they get a notice from the FBI more than from any other source. The credit card company can impact them no more than the cost of the purchase. The BBB can only damage their BBB rating that goes nowhere else. Consumers have to know and remember to check BBB for each merchant they buy from on a site other than Amazon or eBay (who have their own fraud protection service). But when it moves into the FBI’s domain they could be facing criminal charges, arrest, … That gets their attention, just like it would probably do to us if we got a notice from the FBI.
  https://www.ic3.gov/complaint/default.aspx

  Here is another Federal site that lists other places to report internet fraud + tips on how to avoid it. https://www.usa.gov/online-safety

• 

  Kim

  November 18, 2018 at 10:36 pm Reply

  After completing an Australia Post survey which came via SMS on the actual Australia Post phone number, I was given the opportunity for a “free gift” as a thank you for completing the survey. I chose the DermaCare Glow moisturiser. I only had to pay the $3.95 postage. This amount was deducted from my bank account and the transaction reference was DermaCareglow.com Online. A couple of weeks later 2 amounts were deducted from my account $37.11 then $147.77 with the same reference. After using the URL: http://www.dermacareglow.com I used the email details provided: [email protected], the email came back as rejected by recipient. The phone number was not connected: 855-810-3479. I have cancelled my card so no further transactions can be deducted.
  A total scam, I cant believe I fell for it. They have obviously hacked into the Australia Post number. (I have notified them also)

• 

  Kristi

  November 18, 2018 at 7:37 am Reply

  Eyra Derma Skin Care

  I ordered a free trial where you pay shipping only. It gives you 18 days to cancel before being billed, Before 18 days they started charging my account. Of course when I call they are closed. I’ve already called my bank to dispute the charges and I left a message with the company to cancel. I also had the bank cancel my card so they won’t be able to try to bill anything again.

  This is the phone number listed on the bottle. 888-757-7914

  • 

    Rachel Vrabel

    November 18, 2018 at 5:58 pm Reply

    Kristi, thanks for sharing! Keep trying to call and ask them to email you a cancellation confirmation. Believe it or not, I’ve seen people get collections letters when they just cancel the card and don’t get a hold of the company to officially cancel. It’s SO crazy they get away with this, but they do. Good luck! Rachel

• 

  Norma

  November 17, 2018 at 5:58 pm Reply

  How do I find the number to call and cancel

  • 

    Rachel Vrabel

    November 17, 2018 at 6:21 pm Reply

    Did you look for the number on my list? If it’s not there, call your bank for the number. Rachel

• 

  Diane

  November 13, 2018 at 1:00 pm Reply

  Made Pure 855-385-9563

• 

  JaniceUnderwood

  November 10, 2018 at 8:36 pm Reply

  cancel future shipments

  • 

    Rachel Vrabel

    November 11, 2018 at 4:21 am Reply

    Janice, READ my blog post…if you had even read one sentence you’d know it’s NOT ME who’s charging you. I give instructions how to cancel and provide phone numbers. Good luck! Rachel

• 

  LG

  November 9, 2018 at 1:25 pm Reply

  I got scammed by Ambrosina Skin Cream from a Shark Tank advertisement. Here is the phone # 855-247-4259. I threatened to contact the attorney general and report their fraud. They only credited me back 50%.

  • 

    Rachel Vrabel

    November 10, 2018 at 7:54 pm Reply

    good for you! sometimes that’s the best option is to fight for half off… thanks for your comment. Rachel

  • 

    Cherie Nelson

    January 21, 2019 at 10:47 pm Reply

    I would try again I threatened them that I was still calling so they gave me the rest back

• 

  Dorothy Schott

  November 8, 2018 at 9:10 pm Reply

  I tried the phone numbers offered by your article, but the first one was not available and the second was not serviced by Restora. I called the credit card company and they gave me the number of: 866-605-0906 ,,. and that one went through. You might change the old numbers …for the time being anyway. Those companies certainly know how to try to get the best out of one.

  The offer that I received supposedly was from the company that the Queen of England’s new daughter-in-law owns. I was sure that it was on the level, but sadly, I was wrong. Live and learn.

• 

  sandra

  November 8, 2018 at 5:17 pm Reply

  Youthagainfacecre is a scam. They charged me 87.35 for skin cream I did not received. Bank of america credit card services take the side of the vendor and I am the customer. What is wrong with this picture?

  • 

    Rachel Vrabel

    November 10, 2018 at 7:50 pm Reply

    Sandra, they get away with it because most of these cream scams do post their terms and conditions, but they’re hidden at the bottom of the page (which is clearly SCAMMY), but the banks get behind them, despite them violating the negative consumer law… they are supposed to make it clear, but they don’t. It’s unfortunate. You have to be your best advocate against scams because more often than not, the banks won’t help. You can try contacting the cream company an demanding a refund, and at the very least make sure you reach them to cancel any future shipments. If you can’t reach them, have your bank cancel your card and get a new one, and raise hell with the bank manager while you do it. This is crap.. Good luck, Rachel

  • 

    Falcon Blackmore

    November 20, 2018 at 3:10 am Reply

    I have disputed many charges on my credit cards over the years. The key to getting them to side with you vs. the merchant is documentation not just your word against theirs.
    To begin with, ALWAYS take a screen shot of your order. I have mine and there are no T’s and C’s on a popup screen or on theorder.
    If they are a known scammer, I give them the links to sources detailing their pattern of scamming not just yours. The bank needs some kind of backup to making a decision against a merchant. But they do it all the time so don’t quit if one customer service rep says no.
    Contact them in writing as well as by phone. Much of the financial world is still stuck in the dark ages of paper and mail. Just like when you want to cancel your card, the most reliable way is by certified mail, the same with contacting them about this. After your phone call, mail them a signed letter detailing the scam and enclosing copies of the documentation you have. One reason paper is better is that it contains the entire dispute. Those reps don’t have the time or motivation to document your dispute in detail during your phone call, and they immediately get a new call as soon as you hang up so they don’t have time to do it after the call either. So sending them those details by mail ensures they have your whole story.
    In this case, the BBB had 42 complaints already about this. That will likely be all the CC company needs besides my detailed story and a screen shot of the order. I may send them the link to this page, but because it’s not an “authoritative source” they won’t lend much credence to it. The BBB IS an authoritative source. Another authoritative source is the FBI IC3 site for reporting internet fraud. I don’t know how to track down previous complaints to them and doubt the public can do it anyway. But my complaint shows I’m seriously pursuing this case of internet fraud, further backing up my dispute of the charge. Again, the CC company looks for backup of any “charge-backs” to a merchant. What they do when they contact the merchant is send them copies of what I sent them for the dispute. Then they wait for a response from the merchant. In this case, after seeing all the formal complaints filed against them, including the criminal complaint, I’ve never had one doing anything other than do just what I request and try to smooth things over, hoping I will submit a withdrawal of my complaints (which I never do, but I can let them believe I might). This may sound like a burden but I turn it into a “get the bad guys” game. It’s a bit of “cops and robbers” where you can delight in the game and even more so when you win it!!

    • 

      Rachel Vrabel

      November 20, 2018 at 3:45 am Reply

      Falcon, thanks so much for sharing all this info. I think you hit the nail on the head when you said it all may feel like a burden because it really is. All of your advice is great, as far as documenting and taking screen shots, but unfortunately many of the people being scammed are elderly women on social security and they’re not too internet savvy. So, it’s really tough for everyone to jump through all the hoops to fight for their money back. What’s infuriating is that the banks often side with the vendor since the T&C are there, just totally buried on the bottom and you have to search for it. If you saw my CBS interview, they explained how this actually violates the negative option consumer law, yet the banks still want their money. It’s really sad. I’ll save this info for the FBI internet fraud complaints, that’s great info and I was not familiar. Thanks!!! Good luck with your case. Rachel

• 

  Carol Sam

  November 8, 2018 at 1:29 pm Reply

  Name on bottle:
  Naomi skin care
  Denver, CO
  844-818-3708

  Listed on the CC as Derma refresh- 866-979-1105

  Listed on the CC as Healthy eye wrinkler to 866-979-2319

• 

  Barbara

  November 7, 2018 at 1:18 pm Reply

  I go scammed but followed how to do everything and it worked out. They offered me discounts but I stood firm and said no and told them if they don’t cancel my subscriptions I will tell the Better Business Bureau and they did cancel with no more talks of discounts. She said I would have to return the products or be charged 29.95 but when I asked her where to return them she just said she will let me keep them. The number for jubile skin cream is 438-228-0170. Thanks for all the advice.

• 

  Peggy

  November 4, 2018 at 8:13 pm Reply

  Additional phone number for Glamor Gold: 844-303-6280. They claim to be open 24/7 but low and behold they are not. The free-trial was no so free. Shame on me. I did call the bank.

• 

  Cheryl

  October 31, 2018 at 12:55 am Reply

  Thanks Rachel for providing the cancellation numbers. I was able to call Vero Revive and cancel without any problem. Except of course she wanted to give me all kinds of discounts which I declined. Then she told me I could keep the sample for 29.95 or send it back. I told her it was my understanding it was a FREE sample after paying S & H. She then said canceling was no problem gave me a confirmation number for the cancellation

• 

  Melanie

  October 30, 2018 at 8:10 pm Reply

  I fell for this scam as well. Sept 7 I saw an ad on facebook that seemed too good to be true but also felt that if so many tv personalities were behind it and supporting it the product it must be worth a shot. The shipping charges appeared on my next credit card bill but nothing else. I just received another shipment of product yesterday and was very surprised. There was no invoice, receipt, paper of any kind in the package. I pulled up my credit card bill on line as we are in a postal strike and do not yet have my October bill. There is the charge at $190 and $199 posted at the end of Sept and again for October. They are on they are on the same bill as it overlaps the month. I now have about $800 in charges. I don’t tend to check my statement on line as I always get the paper statement. I can’t believe this has happened. I called and immediately got a person on the phone through Next Skin. Absolutely no refunds. She never hung up on me but stopped talking altogether. No supervisor to pass me to. She said their terms and conditions were posted. I never saw anything regarding an auto ship or what future pricing would be. Who needs $800 in face cream in 2 month??? I am devastated!!!! I will try to call the companies listed on my bill tomorrow but seeing everyone’s comments I am not holding out hope. The companies listed on my bill are on the list already. Wish I saw this blog before!!!

  • 

    Rachel Vrabel

    October 30, 2018 at 8:16 pm Reply

    Melanie, this is unacceptable! You need to call them bank and demand more, better yet, call your bank and see if they will dispute the charges altogether for you. Normally if you threaten the cream company that you’re going to call the BBB, your state’s attorney general’s office, and the FTC and local news station, they will usually offer you SOMETHING, usually 50% refund at minimum. You need to put on your boxing gloves and play hardball with these crooks. Good luck, and I’m really sorry, this is awful! Rachel

    • 

      Falcon Blackmore

      November 20, 2018 at 3:27 am Reply

      Thanks for doing this Rachel – we need more “guardian angels” like you to guard us from our own folly when we get scammed without doing enough research in advance to avoid it. Yes, it even happened to me for the first time in about 10 years because I got lazy despite being an internet pioneer and “pro” (former executive for a major corporation responsible for the management of all things internet, including legal issues like this). It can happen to anyone who isn’t cautious enough!

      I wanted to offer you more resource to file a complaint with regarding internet fraud. In addition to the FTC, a special unit of the FBI called IC3 investigates internet fraud.
      Here’s where to file a complaint of internet fraud: https://www.ic3.gov/complaint/default.aspx

      Here’s another Federal site giving you links to IC3, the FTC, and other internet fraud resources. https://www.usa.gov/online-safety

      There are so many comments on here, this comment will be instantly buried. That’s why I’m directing this to you so you can pass these two links on to all of your blog readers.
      Thanks again for your diligent work on this! Blessings and Namaste…

      • 

        Rachel Vrabel

        November 20, 2018 at 3:46 am Reply

        Thanks Falcon! I hope others will see this…and I’ll probably add it right in my review so it doesn’t get buried. I appreciate it!! xo Rachel

• 

  Deidra

  October 30, 2018 at 3:34 am Reply

  OMG! Velaire anti-aging face cream and eye serum got me. I have 2 phone numbers that are different from the number you have. They are 877-206-3914 and 877-206-3950. When I called “Velaire” the rep told me that I signed up for monthly shipments. I told him that I specifically checked or unchecked the box (I can’t remember if I had to check or uncheck the box at the time) that would automatically enroll me for monthly shipments. He said he went ahead and canceled any future shipments but, if I wanted any of my money back that I needed to have my cc company call them with me on the line. Then they would see what they could do for me. I had already placed a dispute with my cc company.
  Too many scammers in this world.

• 

  Gretchen

  October 25, 2018 at 6:35 pm Reply

  Thank you!!

• 

  Jami

  October 24, 2018 at 4:39 pm Reply

  My name is Jami, and I was also scammed 🙁
  I fell for the Robin Roberts Bella Radiance scam. I have 2 numbers that no one ever answers. The only email I have is a noreply. Even the website has no contact info. http://bellaradianceageless.com/
  888-281-7289, 833-623-6705. My credit card company is disputing. I was also told to file a complaint with my state attorney general. I suggest everyone else do the same. I have no question. Just want you to post and hopefully help someone else.

  • 

    Ann

    October 31, 2018 at 5:42 pm Reply

    Jami and Rachel, I have another number for Bella Radiance. I just talked to someone there and she did finally agree to cancel the monthly “membership” after I said why won’t you do what I am asking you to do? She was offering the various discounts and I told her I couldn’t afford them . I knew I was scammed . When I hung up, I typed in their name and this info from Rachel came up. I , too, signed up for it because of the Robin Roberts ad. This is the number that was on my credit card app 844 532 7798

• 

  Tish

  October 23, 2018 at 2:47 pm Reply

  Rachel, you have earned your angle wings for sure. Thank you for this blog and allowing others to post with their experience. You all are right. I got scammed into ALLURALUXE face cream and eye serum for the trial. Their number is 888-313-3616. You are right persistence is key and thanks for saying not to give your card number to look up your account. I’ve called and been told my info does not exist, they can’t send me to supervisor because I don’t have account, even though when you call it immediately greeted me with my name and address. They did ask for my card number to look up my account, because of you I said no you have my address. They hung up on me. I called again and got someone else. This one was saying I do have a trial it’s not a subscription so nothing to cancel until 14 days. I was persistent like you said to be (otherwise might not have been ) and after her negotiating discounts etc she finally agreed to cancel. And because of your blog and your list of how to deal with this I demanded an email of cancellation. Luckily I saw your blog before the trial period was done. I was told I have to return the trial product at my cost and $19.00. At this point I have the cancelling email so I’ll gladly return at my expense just to be done with this stress. Thank you so much. And everyone else please read some of these blogs, great info and it all works what they say to do. Good luck to you all.

  • 

    Rachel Vrabel

    October 23, 2018 at 5:59 pm Reply

    Hi Tish, thanks so much for your comment, you made my day! Usually people don’t find me until after they’ve been billed full price for the trial (or several months of billing), so I’m glad you caught yours in time!

    If you’re still looking and really want a SUPERB combo of skin care, please take a moment to check out the Posh 911 Moisturizer (only $20) mixed with a few drops of the Cann I Be CBD oil ($42 but will last for months).

    It’s honestly FANTASTIC and the results have been unexpected. CBD (which is a full spectrum hemp oil) has an anti-inflammatory and healing effect on the skin, and moisturizes, but what’s shocked me the most is how it has shrank my nose pores to look almost non-existent. And the 911 cream has caffeine for immediate tightening so it’s really perking up this 46 year old face of mine 🙂

    The effect has been nothing short of amazing and I can’t wait to blog about this! I know you didn’t ask, but I’m assuming you got the trial because you were hoping to find something that works well…. and this combo has impressed me more than anything has in 10 years…I think the key is mixing the CBD with the moisturizer. CBD has many healing properties so I guess it’s no surprise – the best stuff we get is from the plants 🙂 I’ve also been mixing the CBD with body butter, it’s all very relaxing and pampering as well, which is what I look for in skin care.

    Take care and good for you for being tough with these crooks! I hope others see your message as well! xo Rachel

    • 

      Tish

      December 12, 2018 at 5:57 am Reply

      Rachel, you responded back to me on Oct 23,2018 after I sent you a message thanking you for doing this and that you saved me. Sorry it’s taken so long to respond my email crashed for a while. Thank you for your advice on the lotions etc you have tried. Especially the anti inflammatory. I’m going through some kind of auto immune disease ( been 3 years and still haven’t figured it out) but what happens is any thing I’ve tried on my face blows up my face, turns it bright fire red and burns. I end up going to ER cause neck starts swelling for IV Benadryl. All I’m using now is Vaseline and so far that’s the only thing that won’t irritate me. Haha hence the reason I got excited with the so called “trial”. I think I’ll look into your suggestions and try a small bottle of posh 911 moisturizer and the can I be cbd oil. Thanks for the advice. And if by chance it gives me the reaction no worries I have friends lined up willing to take these items off my hands lol. Now this is a one time purchase right……no contract when I look it up??? Haha sorry couldn’t resist. But really a one time buy right??? 😜 Thank you again for doing this not only did you save me from hundreds of dollars but also a lesson on how to handle these issues, which I’ll never get involved with again. But you’ve given me the tools to perhaps help a friend. Thanks. Tish.

      • 

        Rachel Vrabel

        December 12, 2018 at 6:19 pm Reply

        Hi Tish, thanks so much for your comment! So sorry you’re having so much trouble finding a solution for skin care that won’t irritate you. Yes, the Posh Moisture 911 and Cann I Be is just a one time purchase – no free trials involved, no auto ships and no contracts of course! I’m having a great result from this combo. It’s actually fun to add a few drops of the oil to the moisturizer – and it feels great on my skin. Let me know if I can help – I linked you to both, it’s hard to find the Cann I Be since it’s under the new products section. Thank you! Rachel

• 

  Sandra Yeaman

  October 20, 2018 at 10:13 pm Reply

  Thank you very much for this list. After reading your suggestions, I called one of the numbers listed for Glamor Gold and was able to cancel my account, resisting all the percentages off the agent suggested. Fortunately, I found this within the 14-day trial period.

  • 

    Rachel Vrabel

    October 21, 2018 at 3:37 am Reply

    Thanks Sandra, I don’t get these types of comments too often thanks for sharing! Usually it’s long after someone’s been billed. Glad you caught it!! xo Rachel

• 

  Frieda

  October 12, 2018 at 7:24 pm Reply

  Just adding two names – just scammed and am now stuck with $400 in charges for two bottles. Had to cancel my credit card so they could not charge again.
  Companies are: MYSKIN – 1-844-746-2122
  and SKINCLEAR – 1-855-842-0297
  products were: Next Skin and Skin Finesse
  What a disgusting way to make a living!!

• 

  sonia kircher

  October 9, 2018 at 12:01 am Reply

  This site has scammed me of course. I found the amounts x 2 they are charging me on my cc.
  I fouund its this company started this year omg

  Sending me L’Averla cream

  Has anyone else had any luck with stopping this company please without cancelling your cc.

  thank you sonia

  • 

    Rachel Vrabel

    October 9, 2018 at 10:49 pm Reply

    Sonia, I would contact your bank and ask for the number of the company who billed you, they usually bill under a different name altogether. You’ve got to try and reach the company and cancel the auto shipment. If your bank can’t give you a good working number, then I would demand that they dispute these scam charges. Good luck! Rachel

• 

  Tamara Follett

  October 8, 2018 at 3:40 pm Reply

  Just cancelled with these 2 numbers:

  Reversaderm 855-882-8128
  Oveena 844-246-9808

  Thanks for doing this!

• 

  Jo

  October 8, 2018 at 2:09 pm Reply

  Heres a number for dermalift that worked. 855 6723297. They were listed on my bill as cmb and wouldn’t tell me what that stood for I agreed to a 35% refund which I don’t know if I’ll see but I called my credit card and they are they caught charge me for another $89 which I haven’t gotten the bill for and the credit card is disputing and and taking off my bill what a rip off

• 

  Birgit C

  October 8, 2018 at 9:44 am Reply

  Please add Pure Ravishing Skin / Joli Skin for “free” trials with shipping of $4.95 and subsequent credit card charge of $95.
  I have cancelled (well, I hope they got the message loud and clear) and have received a “Refund Confirmation” email .
  She still tried to coax me into giving me 50% discount for future subscription but I threaten with BBB and Att Gen as per your advice and have now received an email informing me of discontinuation of future subscriptions.
  The numbers I have are +27872325497 & +27872325514
  Thank you for sharing this information

• 

  Helene

  October 5, 2018 at 8:44 pm Reply

  Alert! Tell everyone. Scam!
  Costs me $400 @ month!!
  Skin finesse
  And next skin antiwrinkle cream
  Total amount…. 60 ml $400
  Not worth it. Company then charges you to the max of yr credit card! Lady refused to give me return address… No returns or refunds people! But i have to pay $$$ in us dollars. How can they do this? Credit. CArd company says they can only give u a new card but cant help You at all. They kNow About them. Says it is legit…. Did u read the fine print. THEY CAN CHARGE WHATEVER THEY WANT…… NO FOLKS Just go to the store and buy products oNly for what u want AND POSTED PRICE. Who needs another jar every month….. They are vampires sucking yr Account dry. BUYER BEWARE….. beware. PEOPLE DONT FALL FOR THIS!!!
  Dont we have something better to. Do. With our money like eat?

• 

  Wendy

  October 5, 2018 at 1:25 pm Reply

  What numbers do you have for Purley Organics? I just came across your article and I’m concerned that I have fallen for a scam as well. Funny thing is I’m normally not this stupid. I want to try to get on top of this before I get stuck in some recurring billing situation.

  Thank you,
  Wendy

  • 

    Rachel Vrabel

    October 5, 2018 at 9:25 pm Reply

    Purely Organic 855-412-3133

• 

  Liz

  October 3, 2018 at 4:08 pm Reply

  I thought I would share this with you: When I received my credit card statement this week, I quickly realized that I had fallen for one of these scams. In addition to the initial charges of less than $10, there were two other charges for the same products totalling nearly $400. Fortunately, there were company phone numbers listed beside each charge. I phoned one of the numbers, was adamant that I was cancelling my order and succeeded in having both orders cancelled (in the one phone call) and getting an e-mail confirmation of the cancellation for each one. I then wrote to my credit company in an attempt to have the amount already charged credited to my account. I don’t hold out a lot of hope for that, but I did manage to cut my losses…a not-so-small price to be paid for my stupid mistake. Believe me, it will never happen again!!

• 

  Michelle

  September 29, 2018 at 2:29 pm Reply

  I am a homeless widow, no income, no bank account, no car, zip! One night I used my friends debit card without their knowledge and ordered a $4.95 Juneau trial. It’s been almost a month but no product came.
  Company says there’s a ups track # and it came on Sep. 6th. I confessed to my friend but the company will take 90.00 when his ssi check goes into his bank acct. on Oct. 2nd and every month after! He is a viet-nam vet, disabled and lives on less than 900.00 a month. PLEASE help me STOP this nightmare. Will I go to jail now?

• 

  Michelle

  September 27, 2018 at 1:54 pm Reply

  I fell into a scam as well…I was able to call the company within 24 hours ad cancel the subscription, The woman gave me the run around, but once I mentioned the BBB she was willing to cancel. My question is the number I called is different than the number that is listed with the charge on my credit card. Should I also call the other number? I did receive a confirmation email stating the subscription was cancelled. Thanks!

  • 

    Rachel Vrabel

    September 27, 2018 at 5:03 pm Reply

    You should be good Michelle, they usually use a different phone number on bank statements to mislead people, that’s why it’s always good to contact your bank and ask them for the number of the company who is billing you. Thanks for your comment! Rachel

• 

  Kim

  September 25, 2018 at 7:06 pm Reply

  Hi Rachel,
  I too have just become a victim of this ever-growing scam, and so coming across your article above gave me a little bit of comfort, knowing that I was not the first -or the only – to be scammed by these “free trial” skin care fraudsters!
  I was browsing on Facebook one evening, and came across an offer for the free trial of skin products used by the likes of Marilyn Denis, Jen Valentyne and one of the other beautful ladies from “The View” – local Canadian TV hosts – all of whom I admire.
  I signed up for the “free trial”, paying only shipping charges – and yesterday got the shock of my life to find out that they had enrolled me an an “auto subscription” and that for the 2 creams which were originally supposed to cost CAD 4.00 each – I was now facing a bill of CAD 385!!! I was devastated …. by the breach of trust, the lack of co-operation from both the credit card company and the defrauding company, and my own gullibility! I should have known better!
  I too would like to warn so many others out there, and will flood social media as much as possible in the coming week …. but wanted to alert you to add these 2 names to your ever-growing list:
  * Technicskin.com (Phone No. 1-844-878-2664) and
  * Skinbalancetoday.com (Phone No. 1-833-459-652)

  Unfortunately, because these companies will not provide me with a “cancellation number” – my bank will not take any further action or “block” them. And because I am out of the 14 day “trial period”, like many others, I am left to pay this huge bill …. but will be cancelling my credit card as soon as the payments are made and verified in the next day.

  I will also gladly share your blog above to Facebook – if I can figure out how to do that 🙂

  Thank you again for raising awareness and trying to stop these crooks.

• 

  Mary

  September 25, 2018 at 1:13 am Reply

  Thank you so much for suggesting to call the bank to get the number since it wasn’t listed. I did get a number from the bank and was able to cancel my account and did receive an email stating it had been cancelled (see below) I also asked for a cancellation # which he gave me. None of this happened easily. He made several attempts to suck(er) me in:

  This is to inform you that your order of (46) Vero Revive Moisturizer has been cancelled.
  Please find the summary of your order below.
  Purchase ID:
  Order Date:09/19/2018
  Cancellation Date:09/24/2018
  2018 © Vero Revive

  The name of the cream is: Vero Revive Moisturizer
  Name of company appearing on card: Nova Youth
  Phone#: 844-629-2870

  It was a Shark Tank lure on FB.

  Thank you for this great service.

  My bank also put a Block on the company.

  • 

    Byl Bill Butler

    March 22, 2019 at 5:10 pm Reply

    New Number for the Same Product under a different name. DERMA JOIE Anti Aging Cream and DERMA JOIE Eye Serum. Their phone numbers were only obtained from my Debit Card Company. There were two (2) phone numbers for the products I received “FREE”, by paying S/H. There was NO mention of it being a Trial for any number of days. Had it did, I would have not ordered it – that’s how I do things. I tried to use a Prepaid Debit card at first, but it was rejected. So stupidity stepped in and ordered the “FREE” Products using my Bank Card. However, I did receive the $5.96 S/H Anti-aging cream and the Youthful Eye Serum for the $4.95 S/H fee. A total of $10.91. But that is all I ever received within three (3) months. Those we’re ordered on November 30, 2018. But recently, as of March 2, 2019, I find this “company” had withdrawn 2 separate amounts on the same date, of $93.80 for the cream, and $92.85 for the Serum. I called them, but the first call was garbled with loud voices in the background- sounded like a multi-person Argument. The operator who initially answered my call, left me hanging, as I repeatedly said “Hello”, “Hello”. Finally someone hung up their phone, without saying a word to me. I called back the next day, got a non native English speaking lady, who kept repeating that the first “Free” order I received was for the $93.80 and the $92.85 charges. After vehemently telling her that I had not received ANY OTHER ORDERS since the S/H charges, she said payments had been denied in the previous months, but the current charges were for the only “FREE” + Shipping and Handling Products I received EVER! Again, I emphasize that I only received the “free” shipment ordered on November 2018, got them in December 2018. December “Free” but pay S/H arrived. But NOTHING Arrived in Jan, Feb, or March 2019. Honestly, there was NO mention of “having to Cancel, before…” in the ad. Finally, the operator said that she could refund me ONLY $80.00 and it was returned to my card by the evening. Today I find the receipt for the initial received items. It states that a Grand Total of $10.91 on November 30, 2018 was received and my products would arrive by December 5, 2018. I will contact them again today and contest the defaulted refund. Wish me GOD’s Blessings… if no results, then my Card Company will file a COMPLAINT, then I will file with the BBB and the FTC. Thank you, this long narrative serves as my tool to fill out the necessary paperwork which is usually required for further investigations. Byl Bill Butler

    DERMA JOIE
    New Numbers: 1-844-200-0364
    1-833-228-4399
    DERMA JOIE
    1. Anti-aging Cream
    2. Eye Serum
    None of it works, and the Dr. Oz, Christy Brinkley, Oprah, Ellen, Princess Megan, Demi Moore, Shark Tank rip offs use the same containers – with slight variations and use those Same Ole Testimonies with the African American girl at the head of the testimonial list saying “I have been using______name Changes____ for a few weeks now…”.
    Best of Life for the PRICE of VANITY-
    ©Byl Butler 2019

• 

  Odette M. McNeil

  September 24, 2018 at 9:39 pm Reply

  Got scammed by Essence PH Eye and SKin. Their # is not included on your list. It is (866) 203-7398.
  Although I totally missed it in their add, your “free sample” turns into full priced items if you don’t cancel within 14 days. My $4.95 & $5.95 shipping turned into charges of $86.95 & $89.95 respectively. The billing company is ANGELICQUICKYTHFORMULA. I have filed a dispute with my bank and cancelled the subscription.

• 

  Kl

  September 24, 2018 at 3:48 pm Reply

  Adelina skin cream and eye serum. Exact same scam as everyone is describing. 4.99$ shipping for free trial. No mention of addtional charges or subscriptions anywhere. False celebrity endorsements, (this one specifically said this product was designed by Kelly Ripa and is used by her daily). I did call them several times they will not let me speak with a supervisor ever, they will not let me return the full bottles of product, and they already charged me approximately $90 and said that Im in for monthly subscription. They don’t care that they’re already reported to the Better Business Bureau for this problem, and that I’m going to contact them as well, they really don’t care at all- they were practically laughing about it. It’s very frustrating , I don’t know how these things haven’t been stopped already.

• 

  Heather

  September 20, 2018 at 5:51 pm Reply

  FINALLY!! I had my credit card company get ahold of someone at VITASILK!! I had about 10 numbers I was calling and of course no one ever answered for over a week!!

  This is the one I called (via VISA) and get ahold of someone and cancelled this $*&%!!
  1-866-978-1127
  I am still out $400 but at least I hope there is some relief to any future issues… sigh….

• 

  Laurie

  September 20, 2018 at 3:22 pm Reply

  Glamor Gold facial cream can’t find NUMBER to call. Tired of fraudulent advertisements,misleading terms of cost.

  • 

    Peggy

    September 22, 2018 at 12:23 am Reply

    Number for Glamor Gold 844-243-1297. Prepare to argue and insist on total refund. No discounts!!! Then file a charge dispute with your credit card. They are very helpful.

• 

  Barb

  September 18, 2018 at 3:13 pm Reply

  Lucky talking to a live person to cancel my trial order for Next Skin and Skin Finesse at these numbers.
  1-877-296-6889 and 1-855-849-0086. Make sure you get a cancelation email sent to cover your butt if other charges appear on your card..

• 

  Nigel

  September 17, 2018 at 11:08 pm Reply

  You have not added this company New Skin to your list … they just got us as well $##@^%&*(***%%$#@
  numbers for them : 844 296 1584 & 855 269 7238

  LOUISE
  September 10, 2018 At 6:01 Pm Reply
  Beware of scam for Next Skin anti wrinkle serum 855-849-0086 and same number for Skin Finesse anti-wrinkle Cream. So angry

• 

  Marlene

  September 17, 2018 at 3:36 pm Reply

  OLSKINCARE (ALSO CALLED PERAGLOW ) ………PH 1-866-201-1963

  REVERSADERM (ALSO CALLED PRIME BLOOM) ……same number as above

  • 

    Kristine Culpepper

    February 25, 2019 at 3:33 pm Reply

    Here’s another one- L’Ojesete Wrinkle Freezing Cream. Their number is (877)646-5092. The charge on your card will show up as “VITALWEALTHONLINE”. They charged me $94.99 after I stupidly ordered a free trial with $4.95 shipping. When you call just keep telling them you want a full refund. They will offer you discounts and free jars. They will say they do not give refunds. I asked for a supervisor and after going through all the discounts again she finally said she would give me a 75% refund and then hung up on me. I called back again, got another supervisor, threatened them with the BBB and accused them of deceptive marketing practices. I finally got a 100% refund and an email confirmation, which I forwarded to my bank and the money is back in my account. I didn’t even open their stupid cream, which I also told the supervisor. Don’t give up and don’t take anything less than the full refund, no matter what they say! It may take awhile, but you will get your money back!

• 

  Ellen

  September 14, 2018 at 5:05 pm Reply

  another scam to be careful of: Deals with Kelly Rippa’s face cream, shows up as “mytruebeautyVNTV” and “JITLADS LLC 8772” on statement if you miss the cancellation period. phone number for Customer Service to cancel is: 855-561-6291
  thanks for your website

• 

  Valerie

  September 13, 2018 at 2:43 am Reply

  I just got my free trial from Vitasilk? I tried calling today to cancel subscription b4 the 14 day trial and I also
  Emailed. I didn’t connect with a person. Just left a voice mail. Any info on this company would be appreciated. Thanks

  • 

    Rachel Vrabel

    September 13, 2018 at 4:53 pm Reply

    Hi Valerie, I really don’t have any additional information other than what’s in my blog. Those steps and directions are as thorough as I’ve got. Good luck! Rachel

  • 

    Brigitte

    September 17, 2018 at 1:46 am Reply

    Hi Valerie

    Could you please email me the phone number and email you found for this company can’t seam to reach them to cancel my order .Please help.

• 

  Scott

  September 12, 2018 at 11:37 pm Reply

  I have another scam product to add to your list. It is the:

  Avila Ageless Serum & Firming Cream

  They offer a “free trial” for just shipping… but as all the others there is some fine print… somewhere… that locks you into an autopay-autoship system. Upon cancelling, they will offer all the way down to 80% off… and that offer holds even if you call back to restore your account (just in case this is actually a working product… lol). Thanks so much for putting this list up!

• 

  Deborah Jones

  September 12, 2018 at 10:35 pm Reply

  Krasa Cream….adding names and numbers they are using.

  SKINCARE: 855-413-3439
  CHANGEDMY: 877-352-1574

• 

  Si

  September 11, 2018 at 3:47 pm Reply

  I ordered a free trial $4.95 + s/h for total $5.95. Didn’t think that was too bad. Until I checked my checking account today and I now have a pending charge of $87.43. The free trial was for Juneau Skin Serum and apparently they are sending another one for the total cost! My statement shows the company is Terrific Beauty Wellness on Brown Road in Mesa AZ. I have searched for the company and Juneau Skin Serum and all I keep finding is to order the free trial. I can’t find any phone number to call and cancel, which they probably won’t anyway with this being a scam. I talked to my bank and they said I need to try to contact them first. So if anyone else has dealt with them and/or has a phone #, please help me and let me know. Much appreciated!

• 

  Sherry Smith

  September 11, 2018 at 2:32 pm Reply

  Vitasilk 1-866-944-5643
  SCAM SCAM SCAM!!!! I ordered a sample pkg but unfortunately they keep sending me products at least 2 a month and I can’t seem to contact them to cancel my account! HELP!!!

  • 

    Rachel Vrabel

    September 11, 2018 at 5:57 pm Reply

    Call your bank and ask for the number of the company who is BILLING you, it’s usually a different name than the cream. Good luck! Rachel

    • 

      Kathryn Warren

      October 25, 2018 at 11:47 pm Reply

      Hi Rachel:

      I also got hooked in the scam with Vitasilk. I paid via credit card, so I am working with the credit card company but like Sherry, none of the phone calls or emails have resulted in a response from them. One of their phone numbers just reports “technical difficulties – call back another time”. Rachel, may I ask how would the bank have a possibly have a different phone number?

      • 

        Rachel Vrabel

        October 26, 2018 at 2:35 am Reply

        If the number you have on file, or possibly a different number the bank can give you from the back end of their records, can’t produce a human, this should give your bank a clear picture that it’s a scam and they should BLOCK those charges and work with you on a dispute. If they can’t or won’t do this, you should find a better bank. Seriously it shocks me some of the banks seem to be in on these scams. Give them hell. Good luck! Rachel

• 

  Louise

  September 10, 2018 at 6:01 pm Reply

  Beware of scam for Next Skin anti wrinkle serum 855-849-0086 and same number for Skin Finesse anti-wrinkle Cream. So angry

  • 

    Mavis

    September 15, 2018 at 2:32 am Reply

    I have also been scammed by this co. No way to cancel, I have been billed over $400.00 Can. So far!

• 

  KAREN MCCUMBER

  September 10, 2018 at 3:53 pm Reply

  stopped this eye cream LUMARE SKIN EYE CREAM 4 MONTHS AGO. Still getting it, stopped it at my bank. My bank says they keep sending it under a new name! 866-346-1930 is one of their phone numbers.

• 

  Sandra

  September 7, 2018 at 7:17 pm Reply

  This isn’t a question but info on what I am going through with Vitasilk. I fell for the face they used Marilyn Denis’s name and photo to advertise for a free trial but pay shipping and handling of approx $9.00. I did receive! I telephoned 3 different phone numbers, numberous times, to cancel further orders and was unable to get through to any one. I left many messages for someone to call and why I was calling. No one returned my call. I sent approximately 26 emails and received no response. Further monies were withdrawn from my account and no product has been received. I have shut down my bank account and reported the issue to the fraud department but was told there is a good chance I will not be reimbursed. So the end result is even if the fine print says if you cancel within a certain time there will be no more charges, that is not true! Not one person returned my phone call and emails. I feel angry at myself for falling for this!

• 

  Barb Laskowski

  September 7, 2018 at 6:58 pm Reply

  I to fell victim to one of the celebrity cream scams on an add that I saw on my yahoo home page. It was for a company called Dream Serum. I paid $4.95 & $4.90 for shipping on 2 items plus $2.49 for some kind of VIP.

  All of a sudden, I find that I’ve been charged $89.87 & $88.99 two weeks later. I didn’t see those charges until yesterday because I had been traveling. Then I had a call from my card company about more charges from them possibly being fraud. When I called the company this morning, I was told that I had “agreed” to the terms and conditions before I placed my order. I do not believe that because I got caught up in one of those things years ago and I do read now. Unfortunately, where they have you is that it’s your word against theirs. After her starting at 35% refund for the most recent charges and then going to 50% (neither of which was I going to accept) I finally received a full refund on the most recent charges. I then spoke with a “supervisor” who again gave me the
  whole story about I had accepted the terms. She again started with no refund, then it went to 35%, then 50% and I did finally accept 75%. I let her know that I had googled them and found many reports about their practices.
  I still plan on reporting them to the Better Business Bureau and whoever else I can think of. It would be good to add them to your list of companies above. The phone # is 855-778-3026. Unfortunately, I think there is one large company behind all this who is just using multiple names for the fake products. Where they get you is linking them to celebrities. Mine was Savannah Guthrie but I’ve seen the same sort of thing with Kate Middleton & others.

  • 

    Beebee

    September 19, 2018 at 8:10 pm Reply

    Same exact thing happened to me. The celebrity was also Savannah Guthrie and like an idiot I trusted the site, in part because of the fact that her name was connected to it. Same money situation, paid 4.95 and 4.97 shipping and handling for my tiny trial sized products. Two weeks later got charged almost 180.00, no new products have come, and I am told it was for the unreturned trial size. I am careful and I read every word of the adds to make sure I am not signing up for some sort of membership. But, unfortunately that’s exactly what I did. I turned down the repeated offers of discounts for both future shipments and partial refund. I finally threatened to report them to the BBB and the rep agreed to a full refund. I then called my credit card company to dispute the charges. She told me to call back if I don’t get my refund within ten days. I am worried though because I didn’t get a confirmation # or email. This was also under Dream Serum and their phone # is 844-616-4504

    • 

      Rachel Vrabel

      September 19, 2018 at 11:40 pm Reply

      Beebee, if you can, call them back and demand a cancellation email. They will continue to charge you and when you call back they’ll pretend you never cancelled. You’ll want something to be able to show your bank if it comes to that. Good luck! Rachel

• 

  Steve

  September 6, 2018 at 11:28 pm Reply

  RevyveSkin and RevyveEye 1-844-738-9831 If you signed up for a sample you will get an automatic shipment and a substantial bill. I was able to cancel before anything was shipped

• 

  Tami

  September 5, 2018 at 3:56 pm Reply

  I guess VitaSilk is too

• 

  ryane

  September 4, 2018 at 9:45 pm Reply

  NU Youth (coretrimdiet/deluxecoresk)
  866-985-4086
  866-985-4081

  • 

    Mary Jane

    September 6, 2018 at 2:40 am Reply

    Hello I have just been scammed by a company called FINALSKINTODAY. their emails came from ‘skinbillinghelp.com’. The products are named SKIN FINESSE and NEXT SKIN. This is how it happened: There was a newsfeed article on Marilyn Dennis; how she is quitting her TV show to concentrate on a new line of skin care products. I read this article and since I have watched her on TV for years I thought this was on the level. When I followed the provided link I was connected with the above mentioned company. I stupidly accepted an offer (shipping only) on Aug 17 for two skin care products. On August 31 I have two transactions on my credit card totaling $386.87. I called this number 1 855 303 3110 and spoke with one of their representatives.They absolutely refuse to cancel the two transactions dated Aug 31 2018. I cancelled my order and have had my credit card company dispute these payments….PLEASE ANYONE WHO IS TEMPTED BY THESE ADS…DON’T DO IT!!! I have two jars of worthless product which has cost me $386.87 plus I’ve wasted a couple of hours this morning trying to get myself out of this mess.

• 

  Anonymous

  September 4, 2018 at 4:55 pm Reply

  Velaire anti-aging cream and serum free trail paid 8.90 in S&H on
  8/13/18 . Now I have 2 charges on my debit card, one for 67.33 and the other for 67.28. So much for FREE. I tried to call the customer service number on the products box (888)382-7943, was on hold for 45min or more the the line just went dead. Please let others know there’s another facial cream scam going on. Thanks and God bless you.

• 

  Lisa

  September 4, 2018 at 2:57 pm Reply

  BEWARE OF FINAL SKIN CARE free trial – THEY ARE SCAMMERS I thought I was getting a trial skin care cream for just the shipping and handling – to find they charged my credit card over $400.00 dollars on my credit card. They are scammers they were not clear on their terms and conditions listed on their website- they made the process way to easy. I called to get a refund and they just continue to talk over you and would let you get an inch word in there terms and conditions were not clear listed on their on their website. Please be aware of this company they are not legit they wouldn’t even tell me where they are located or provide me with the CEO name , they told me they don’t have a CEO or have a finance department. If you are scammed by this company please report to the BBB there are over 15 complaints of this happening to other customers. Also file a dispute with your credit card company. Stealing peoples hard earned money is to just.

  • 

    Susan Sanders

    September 5, 2018 at 2:32 am Reply

    Hi Lisa

    Same thing happened to me. I posted here on April 25th. Never got my money back. I can’t believe they are still getting away with it. I kept asking the lady for an address and she said they don’t have one. I told her I didn’t know how she slept at night. I reported them to the BBB and FTC but never heard back.
    Sue

  • 

    Lisa Reedinger

    September 8, 2018 at 12:45 pm Reply

    From one Lisa to another…lol…
    … the ONLY way i was able to receive a partial refund was by knowing the name of the Rep. I spoke to! AND..then did infact write to my States Attny Generals Office, which has THE BUREAU OF CONSUMER PROTECTION AGENT in that office, maybe im a dork & they all do?? 😉 However, she mediated w/the company & i did receive my full refund! Yay me!!!
    It isnt over— yet!! The letter they wrote to the Consumer Agent was so far from the truth…i can’t even say their name is truthful!!!
    And they’re to charge me $93+… this was Aug. 28th..i have a credit card that u dont talk yo a person, u must write a letter!!! Great!!!
    I might close the whole thing out…period!

    Rachael…i can post– again!!!

    KEEP TRACK OF WHO U TALK TO WHENEVER U CALL!!!
    THANKS…
    LISA IN PA

• 

  Thomas

  September 2, 2018 at 2:18 am Reply

  Another to add to your list, Peraglow ph# 1-866-201-1963, saw this on news channel, thanks god I caught it in time. phoning company and bank ASAP.

• 

  Diana

  August 31, 2018 at 7:48 pm Reply

  I don’t have a question but a company that scammed my husband. It is Dream Serum, phone number 855-778-3026. $180.00 later

• 

  Marilyn Hamilton

  August 31, 2018 at 2:36 pm Reply

  Gleam and Glow is using Marilyn Dennis as a lure to receive free trial. In the small print it gives you 18 days to cancel. I called 1 866 218 8576 and was told there is no return policy but after much discussion she SAID she canceled my account and told me there would be no charge of $109. I’ll have to a wait and see.

• 

  Margy Azevedo

  August 30, 2018 at 10:20 am Reply

  Galb Skin Cream, 855-348-8220

• 

  mary yocum

  August 29, 2018 at 7:27 pm Reply

  Is their any legit face creams that work?

  • 

    Rachel Vrabel

    August 29, 2018 at 10:17 pm Reply

    Hi Mary, yes of course! 🙂 Have you checked out my Top 3 Wrinkle Creams? If you just want a great, collagen boosting anti-aging moisturizer, my #2 choice Kollagen Intensiv is an awesome choice! Lifecell is amazing and more of an anti-aging cream that also doubles as a wrinkle filler and primer, it’s a bit more expensive but also a great product. Thanks for your question, Rachel

• 

  RUTH

  August 29, 2018 at 1:38 am Reply

  Can you add to your list? DERMALUMIOUS EYE SERUM #877-202-6409

• 

  Angie

  August 28, 2018 at 4:58 am Reply

  Well I got scammed also. I ordered a trial of Glamour Gold Retinol Eye Serum and Retinol Face Cream. Paid the 4.94 & 4.97 shipping price for these items. Just looked at my checking acct. I have 2 charges from Capo Skin Cream for $89.94 on 8/26/18 & 8/27/18. Then I have one charge from Skin DRMA Beauty for 84.97 on 8/27/18. The phone numbers reflected on my acct is 844-232-4485 & 844-615-1604. Of course they are closed tonight so I’ll be calling them in the morning. Yes I seen it on Facebook. Ugh!!!

• 

  Lyn

  August 28, 2018 at 2:31 am Reply

  To give you more scammers! Wellmedia.com and widespread wellness. Been ripping me off since dec2017 and I didn’t know. Certainly no products received. The latest was p/h only from jubile skin. Very angry with myself but did as you said bank cancelled my card so thankyou

• 

  Miriam

  August 27, 2018 at 10:51 pm Reply

  Peraglow, PrimeBloom, Lumaglow, Ovena 1-866-201-1963, 1-866-201-2064

• 

  Rozine Gibson

  August 27, 2018 at 1:00 pm Reply

  I went on Yahoo news and they have an advertisement for a facial cream called Jeune Fleur. It is linked to various celebrities. It says that you can receive a free trial but when you put in your credit card number…you are automatically charged for an additional item. The number to cancel is 833-211-5399. This is a total scam!!!

• 

  Myrna

  August 23, 2018 at 7:17 pm Reply

  I got scammed by VitaSilk, $4.98 and $5.98 for 2 small samples, which was OK. Then they charged $115.00 and $119 to my Visa! I called my bank, RBC., spoke with their fraud department, got the charges removed, cancelled my VISA, (I now have to apply for a new one) and the charges were removed from my bank account. These people are crooks and thieves, do not be sucked In like I was.

  • 

    Sayda Villa

    December 27, 2018 at 11:25 pm Reply

    I just want to cancel mi order !! I don’t want you to charg the money please. Let mi know what I have to do?

    • 

      Rachel Vrabel

      December 28, 2018 at 5:22 am Reply

      Sayda, read my blog, I give full instructions. 🙂 Rachel p.s. It’s not me who’s charging you, this blog was a warning to consumers.

• 

  Lynn

  August 23, 2018 at 7:15 pm Reply

  I saw a Shark Tank backed add for Lumineri face and eye cream trial on Face Book and sent in for it. It arrived and it was ok but nothing special. The trial said nothing about auto refills. The next month the two products arrived again in a undiscriptive package and I was billed almost $200. I googled Lumineri and found a customer service number to cancel any further shipments. Guess what I got in the mail yesterday? Another shipment of the two products however this time, there was a small piece of paper included with a customer service number, 844-747-9022. I called it and spoke with a nice representative named Jessie. Jessie asked for my cancelllation confirmation number from last month. I replied that I wasn’t given one. She then informed me that she could not refund my money without it. she then processed my new cancellation number so if I receive another shipment, I will be able to send it back and get a refund.

• 

  Lisa Cunningham

  August 22, 2018 at 2:06 pm Reply

  I love your work! You are great to have devoted your time to helping others in such a practical way.
  I just got scammed by Radium Bloom …..any contact details are most welcome…..
  Keep up the good work – You’re a scam solving Angel
  Lisa

  • 

    MJ

    August 24, 2018 at 3:02 am Reply

    I just got scammed from Juneau Beverly Hills, same thing as everyone else, free trial just pay shipping and handling for 4.95$ i didn’t even realize they had charged me 14 days after their “trial period” until I received a package in the mail with a new moisturizer(a month later), and i looked on my bank statement and found a random charge for $89 that I didn’t know who it was from. I called it and the guy who answered said customer service and when i asked what business i was calling he said a skin cream and weight loss pills! So then i tell him i didn’t know this was a subscription and i want my money back and he said he can’t refund the 1st charge and can only refund 50% of the second charge! After I told him it was a scam he tells me i should of read the terms and conditions, ***hole. I reported it to Better Business Bureau. I’m just so upset! I will call my bank tomorrow and dispute the charge.

    The scammers info:
    juneauskin.com
    [email protected]
    866-440-1851
    Info as it appeared on my bank statement:
    SHININGBRILLIANCE.COM/ 888-506-6518 TX

• 

  Beverly Surratt

  August 20, 2018 at 10:01 pm Reply

  Another scam for 14 day trial. I fell prey to it. Grrrr. Ordered cream and eye serum on 7/30/18, received on 8/15/18 (the 16th day) and then was charged $88.87 and $89.03. I did call in and was told that because I did not cancel within 14 days, I was charged the two amounts. Apparently, the information was in the terms, however, I did not receive a confirmation email of my purchase with ANY of those terms. I was told that I could only get a partial refund of $120.00. I agreed so that I could receive the cancellation emails and then called my bank to dispute and replaced my credit card. The phone number is 844-814-8531.

  Products: Jeune Fleur Face Cream & Eye Serum

  • 

    Lorie

    August 25, 2018 at 9:11 pm Reply

    I just went through the same thing. I had no confirmation or phone number. My credit card company said it is fraud and I’m getting new card and hopefully all my money back. Awful company .

• 

  Sandy

  August 18, 2018 at 5:21 pm Reply

  Some free trial….never saw the faded, very tiny writing at the bottom of the email advising I would have to pay for “FREE” items beyond shipping. The fraud department at my bank advises this is “shady” however it is “legal.”

  I’ve already seen VitaSilk in several recent posts here with different phone numbers. The one that was provided in my confirmation email is 1-866-994-5643. I’ve tried some of the other numbers listed here for VitaSilk and you get the same recording with no response. I’ve left messages with no response.

  Bank advises they have 3 to 5 business days to respond to my many voice mails after which I can dispute the charges to my card. Unfortunately, unless someone responds back from VitaSilk so I can cancel their “subscription”, my only other option is to cancel the card.

  Thank you for sharing this information!

• 

  Mary Lou Barker

  August 18, 2018 at 3:35 am Reply

  you can add these names and #s to your list
  Adelina Revitilizing Face Cream
  Adelina Advanced Lifting Serum
  EYESERUM 888-727-0471 this # just rang and rang
  LJL SKINCREAM 833-417-3971 this # said to call back during business hours which i’ll do tomorrow

  Got this on Facebook with the Shark Tank people behind seeming to promote it!

• 

  Julie

  August 14, 2018 at 5:37 pm Reply

  ESSENCE PH EYE and ESSENCE PH SKIN (844) 747-9020 and (844) 747-9021

  I too was SCAMMED. I received an phone call saying that they needed to complete my order. I called “Customer Service” the same day that I placed the request to try the product. I was told that I needed to commit to a monthly order or a three month supply in order to receive the “TRIAL”. i told them that i was not committing to ANYTHING and to cancel the whole thing. I no longer wanted to receive the TRIAL. The guy I talked to assured me that my account would not be charged.
  Needless to say, i received the product in the mail and my account was credited for the shipping cost. I now show 2 much larger charges for a monthly supply of the product. I immediately called the “Customer Service” and told them what had happened. She (Jasmyn) told me that I did not call and cancel before the 14 day trial was up and I was obligated to pay the charges. She said that she has proof that I placed the order and that they show no record of me talking to anyone. I was livid !!!
  She offered to give me a 25% discount, then a 50% discount, then a 75% discount. I told her that I was not paying the charges. I was going to report to my bank that this was a scam and that I was calling the BBB. She then, said that she would put in a request for a full refund and it would take 3 days. —I received a Cancellation email within seconds and also my bank account showed a full refund within minutes. I told her that I better not have anymore issues from this account. I am so skeptical of EVERYTHING already, but this just proves that you can never be too careful.

  • 

    Rachel Vrabel

    August 15, 2018 at 3:03 am Reply

    Julie, way to be tough with them! That’s what you have to do, thanks for your comment. Hopefully it’ll inspire someone else to take the same approach. Thanks! Rachel

• 

  Kim

  August 13, 2018 at 2:02 pm Reply

  Add to your list. Phone numbers are bogus and can’t cancel free trial in the 14 day window. Only recourse is to cancel credit card.

• 

  Becky,Okparaeke

  August 9, 2018 at 2:22 am Reply

  On 5/17/2018,l ordered a free trial for $4:99 for shipping that’s $9:98 for 2products,5/31 my credit card was billed for $93, $93 for the product they advertised was free trials,7/01 l was billed again,called the company essencia and they told me l was supposed to call and notify them after 14 days,this is a big scam,women should be made aware of what’s going on

  • 

    Melissa Baker

    August 15, 2018 at 9:11 pm Reply

    Me also!!! do you have the Essencia number????

    • 

      Rachel Vrabel

      August 16, 2018 at 2:54 am Reply

      Melissa, sorry if it’s not on my list, I suggest calling your bank and asking for the number of the company who is billing you, it could be under another name than Essencia. They love to try to “hide” themselves on billing. Good luck! Rachel

• 

  Paul

  August 6, 2018 at 4:54 pm Reply

  Thanks for your work. Here is a number for Purely Organic, 855-412-3133

• 

  Amy Stepp

  August 5, 2018 at 10:48 pm Reply

  So Far So Good

  I ordered from Jeune Fleur Skin Cream 7-23-18. I called today to cancel. 844-814-8531 I spoke to someone immediately and was given an RMA # to return the item. They also sent me an email with the RMA#. I plan on putting it in the mailbox tomorrow. I have to pay the shipping both ways. I am just going to pay and not argue just because I don’t want to have to go to war with this company. Who knows, this might be the needle in the haystack, The Good Guy?!?Maybe? I sure hope so.

  • 

    Steph

    August 20, 2018 at 5:56 pm Reply

    Thank you for this information and phone number! I called today to cancel. He was very polite, gave me cancellation and refund confirmation numbers. When I asked if I should return the unused product he said no, that they don’t want me to have to pay for shipping for something that’s not working/not wanted.

• 

  Lisa

  August 5, 2018 at 4:23 am Reply

  Hi there! If you call back, tell the floor super, you are and will report them to the BBB, Consumer Protection Advocates, etc…maybe that will help?
  I did that..& followed up w/those reports!!
  I hear you, how DO they sleep?!!?
  Best wishes,
  Lisa

• 

  Linda Langham

  August 5, 2018 at 1:54 am Reply

  Do you have a number for Liva Derma it’s Betty White’s wrinkle cream!? If so please send! Scammed! I’m stupid!

• 

  Frances

  August 2, 2018 at 4:55 am Reply

  Phone number to revive skin care

• 

  Elena

  August 1, 2018 at 11:28 pm Reply

  ordered a trial of Vitasilk and was charged $119,95 on my credit card. I’ve been trying to reach them at 1-855-315-8037. I’ve read your article and will call my bank to try and cancel & explain to them it’s a fraud… I will also try to find out where to report this fraud here in Canada. I hope to get my refund, l don’t earn a good salary and I’m scared they will charge me again.

  • 

    Pat

    August 14, 2018 at 5:11 pm Reply

    I fell for this. I did call Vitasilk at 866-991-4195. Cancelled the order. Shortly after I ordered the product I had a Unicef charge for $10.00. Then a KIWI.com charge of $647.83. Neither of them were authorized by me. They test the card with a small charge like UNICEF donation then hit you with a larger one like the KIWI.com. Make sure when you cancel you get their name, Time of call, confirmation number and date. I also got a confirmation by email. My bank reversed both the shipping charges for me and the fraud department is working on the others. Unfortunately I have to get a new card too.

  • 

    Myrna

    August 23, 2018 at 7:22 pm Reply

    Me too. Call your bank they will put you through to their fraud department and cancel the charges. I am with RBC and they were very helpful.

• 

  Lou Ellen Jones

  July 30, 2018 at 9:29 pm Reply

  I just got the $4.95 free sample, just pay shipping scam. I cannot find a phone number or valid site because it is listed as Advertisement/Order Only. The company is Essence PH Eye(Revitalizing Eye Lift Serum) and Essence PH Skin ( Hydro Renewal Creme). Please add them. The “free trial” was $86.00 and change for each product. No invoice sent. No company number anywhere on packaging. The bank does not even have the 1-800 number on their info. I am filing a dispute with my bank and have to cancel my card to file the dispute. Thanks for getting this out there. I wish I had found this site earlier.

• 

  Suzanne

  July 30, 2018 at 6:07 pm Reply

  Hi Lisa! I can’t BELIEVE I am in the process of what you are going through. Your situation is a carbon copy! I was on the phone an hour with them last night, and so far, have been several hours this A.M.on the phone, website, bank and the CC card co. What a headache and nightmare this has been! I made a one-time “trial” size purchase of $4.99 and was billed two separate times for $89.95 and $88.98 respectively.
  There seems to be a thread of “commonality” with respect to “Purely Organic” of deception, fraud and deceit. To me, unless you have something to hide,why be deceptive, defensive and deceitful? Why not have full disclosure? As I talked to them they were nasty, defensive, and continued to get more aggressive with me the more I demanded corrections to my account with the return of my money.. Upon speaking to their Supervisor, “Felicia,” it was very CLEAR that she was not going to rectify the situation. “Too bad” was her attitude. Sad, sad situation. That’s how they make their money…through deceptive practices such as this! They record our conversations and take our information, and give nothing back in return; how do they lay their heads down on their pillows at night and get a good sound sleep? They must get GREAT commissions for doing their jobs! Lord help them.

• 

  Shelley

  July 30, 2018 at 6:06 pm Reply

  I just got scammed by Vita Silk. I ordered the sample face and eye cream for $4.95 s/h charge. Now 14 days later I have a $119.95 charge for “wowtmuscle.com” I had no idea what this was so I looked it up online and it’s some kind of supplement from a company in England. So I went back to the order confirmation letter I got from Vita Silk and when I got to the bottom in faded, tiny print was the message about “Diet Plus” that would be mailed to me and if I didn’t cancel in 14 days they would charge my account. I didn’t receive any diet pills, only the face cream. The company that charged me for the face cream is the wowtmuscle company. So now I’m on hold at my bank trying to get the charge reversed. I also reported the lot of them to the anti-fraud centre and sent all three companies notice that I am reporting them to the fraud department at my bank, visa and the Better Business Bureau but I’m sure it won’t matter to them, they will just go on stealing from people. so maddening.

• 

  Kerrie

  July 30, 2018 at 3:30 pm Reply

  I would like to add prime bloom 1-866-201-1963 and peraglow same number. I had an intercepted ad while reading online for the free trial with paid shipping. Nowhere does it say anything about how long the tial is or how much they charge after the fact. I feel so ripped off. Just paid over $100 american….

• 

  Sandy

  July 28, 2018 at 6:31 pm Reply

  Do you know anything about Prime Derma? Do you have their phone number? If you do, please send via email. Thanks so much. I didn’t see the phone number on your list. I cancelled the $5.95 offer. I was not given a confirmation number or anything, so I am concerned.

  • 

    Rachel Vrabel

    July 30, 2018 at 3:47 am Reply

    Sandy, I’ve heard of it, I would keep a close eye on your bank account to make sure they don’t continue to charge you. Get your bank involved if so. If you still have a phone number, I would call back and demand they send you a cancellation confirmation while you’re on the phone. Good luck! Rachel

• 

  Helena

  July 28, 2018 at 5:54 pm Reply

  It’s called Vita Silk eye serum and it was advertised as a shark tank product….any way u have the number for it

• 

  John

  July 28, 2018 at 2:47 pm Reply

  not sure who my wife ordered from but the initial charge for shipping and 1st reoccurring charge showed on my statement as Ngoskinformula 877-269-6996 Nv and Ngoeyeformula 877-290-8678 Nv
  next charge was simply ngo media, no phone number and for a higher amount. the 877-269-6996 number worked and they asked how the trial was and offered a ton of discounts before finally cancelling both. gave me cancellation numbers that i don’t have confidence in. Talked to bank and they disputed the charges and after talking with fraud, suggested closing account and getting new cards.

• 

  Kathy

  July 27, 2018 at 7:16 pm Reply

  Radiant Revive 855-633-0203
  Sold me on the $4.95 trial, charged my account 89.95 on day 14 and refused to refund my money. I feel really stupid.

• 

  Terri Viveiros

  July 27, 2018 at 5:47 pm Reply

  Agelessskincare 877-752-6916
  How many fraud claims does it take before the credit card companies deny them a merchant account? Seems to me the credit card companies are complicit in the scam billing scheme.
  Finally, scammers are now offering you a 50% credit if you don’t report them to credit card cos. 50% OF $95 great profit margin for nothing

• 

  Karyn

  July 27, 2018 at 12:20 am Reply

  Add Dr. Denese Skin Science to your list since their business practices are designed specifically to RIP-YOU-OFF. Everything about this experience is designed to deceive you by getting “installment” payments out of you for a bill that you paid-in-full, with unclear explanations, and to keep you on the hook for an unlimited time by continuing to supposedly deliver products to you that you did not order. Dr. Denese Skin Science may be skirting the line of legality – but make no mistake – their goal is to take your money by deceptive means.

  I saw Dr. Denese Skin Science’s special offer on TV. They offered a selection of skin care products for the seemingly reasonable price of $59.95. Everything from the advertising to the online purchase indicated that the price for their 7-piece, 90 day collection was $59.95 – period. They refer to it on their website as “Our Best Offer,” and say “Maximum Results Collection Reg $190,” with a line through the $190, another indication that you were getting the package for $59.95. I ordered the package and they delivered.

  Then much to my surprise, I started getting regular bills from Dr. Denese Skin Science. By some lucky accident, the credit card I originally used was lost and therefore cancelled, so they did not get the chance to pull their scam on me, but it could still hurt my credit. I was clear that I had paid the $59.95 that I agreed to pay. So when I got their “Priority Message” from their “EXPRESS RESPONSE DEPARTMENT” with “RESPONSE REQUIRED,” a collection notice telling me that I owed an adidtional $119.90, I called. I knew immediately that I was onto a scam when they said, “You got the 90-day supply and you only paid for the first 30 days. The bill is for the next 60-days.” WHAAAT??!!

  Dr. Denese Skin Science RIPOFF ARTISTS continue to assert that I own them an additional $119.90 for a product for which I was 100% CLEAR that I agreed to pay and paid $59.95. And for all their “explanation” of their business model online, while they continued to bill me TWICE for a bill I had already paid, the NEVER delivered any additional product.

  So here’s the deal: sign-up for Dr. Denese Skin Science and you will be billed 3 times what you thought you agreed to and at some point in this vaguely defined process, they will deliver you more product for which you will be billed 3 times what you never agreed to, and if you don’t put a stop to it, the Dr. Denese Skin Science RIPOFF ARTISTS will milk you dry!!!

• 

  Joyce

  July 26, 2018 at 5:55 pm Reply

  I ordered the free trial for Dr. Oz face cream, there was
  nothing on the add that stated I only had 14 days to cancel anything so I thought that if I liked the product that I would have to contact them to order more at the regular price but then I got my bank statement today and there is a $119.92 dollar charge for another order plus three other charges to my checking account from them $6.95 – $4.95 and $2.95 for shipping and handling of the free samples. I called them at the
  1-844-513-7326 number and they told me to send the samples back to P.O. Box 7109 even though I had used
  some of it and they would refund the 119.92 when they received the sample product back, in the mean time I am
  now over drawn on my checking account and they said to
  bad that wasn’t their problem. I have talked to the band about this and they said that it isn’t fraud and the only way to stop the charges is to cancel the Debit
  card and they would issue a new one and they would flag
  the account in case they try to charge it again.
  We are 76 years old and it seems like everyone is out
  to cheat us in anyway that they can, I suppose it was silly to order the samples in the first place at our age but even though we are old we sort of want to look our best once in awhile, I already have other problems, I have breast cancer, the Chemo did not let my hair grow back, so on top of everything else I have not hair,I have to have a Masectomy bra, a wig and I thought maybe at least I might make my face look a litte better, actually I am not that wrinkled for my
  age, my skin is just very dry because of the Chemo and I thought that cream would help, How stupid can I be to trust that company, Good Old DR. OZ right !!

  • 

    Rachel Vrabel

    July 30, 2018 at 3:42 am Reply

    Joyce, I’m so sorry this happened to you on top of everything else! Make sure you don’t have any additional charges. If you were billed more than one s&h fee, they may have signed you up for multiple free trials. These scammers use Dr. Oz’s name to sell their bogus creams, he actually is not involved. It’s appalling they get away with this, especially with the elderly. I hope you find resolution. Best of luck to you! Rachel

• 

  Diana

  July 26, 2018 at 4:34 pm Reply

  Dream Serum in Highpoint, NC. Phone is 855-778-3026. What an ordeal, but I finally got them to stop sending me product and they said they are refunding my money. I had my bank on the line.

• 

  Beth

  July 26, 2018 at 3:50 pm Reply

  Is there a contact # for Essence PH or LMTSkin Revival?

• 

  Donna

  July 26, 2018 at 2:24 pm Reply

  This was so helpful! Thank you! I was scammed by
  essencia/Force Revive
  1-844-880-5694

• 

  Arrow Tyas

  July 25, 2018 at 6:39 pm Reply

  I have 2 more numbers for you to add.
  I just got scammed by Final skin (Today)
  1-855-778-3710
  And Skin Balance 1-855-807-4891

• 

  Melissa Yerington

  July 25, 2018 at 4:10 pm Reply

  Essencia skin care phone number to cancel 844-880-5694

  • 

    Melissa Baker

    August 15, 2018 at 9:57 pm Reply

    Thank You… this was soo helpful

• 

  Mary

  July 24, 2018 at 7:53 pm Reply

  First of all thank you for your blog. I am not on Facebook but came across yours when looking for help regarding what I figured was a scam and mess I got myself into. I ordered a sample of face cream from Youth Skin Forever, out of Quebec Canada which I didn’t know at the time. Of course I receivced the one and only small sample and then noticed two charges on my credit card for $89.94 and $94.88. I immediately contacted my CC company and had the charges reversed which they did. However next month two more charges, and again reversed. Now the company sent their information and now back again I am dealing with trying to cancel this mess. I have read your steps to follow however having trouble contacting the company as all of their information goes no where. Let me know if anyone has dealt with this company and I will proceed with the steps and again contact my CC company to see if they can give me any information on how to contact them. Will keep you posted and will inform you of any info received that we can add to the list! Thank you again

• 

  Barbara

  July 24, 2018 at 7:01 pm Reply

  Here’s another one to add to your list
  Vitasilk 1-866-944-5643
  They add all kinds of crap to your account that you didn’t order. Tried to cancel within 12 hours but they told me no until I got my credit card company involved. They are nasty people.

• 

  Pepai

  July 24, 2018 at 4:56 am Reply

  Colleen, I reported Purely Organics to North Carolina Department of Justice because if it looks like a duck and sounds like a duck it is a duck. This is a scam to gets people’s money. This company is not legit. I will cooperate fully to get this scam stopped. I think the owner may be Colleen Jorgensen. It is very difficult to research and of course as we’ve all experienced the company is not forth right. I wish you the best.

• 

  Sue Hillrich

  July 23, 2018 at 3:51 am Reply

  Sunny, the number for Glamor Gold Retinol Face Cream is 844-883-6640.

• 

  Sue Hillrich

  July 23, 2018 at 3:50 am Reply

  Sunny, the number for Glamor Gold Retinol Face Cream is 844-883-6640. The charge on my bank account said AntiAgeDerma 844-883-6640 same number same company. They did reverse a pending charge now waiting to see if they refund me the other charge.

• 

  Shirley

  July 22, 2018 at 11:04 pm Reply

  Liva Derma retinol face cream 844-303-4065

  When I asked to speak to supervisor she asked why. I said to discuss business practices and she said the wait would be long but one could call me back. I canceled the account, but as of now they still have my money. 😡

• 

  Cathy M Arnold

  July 22, 2018 at 2:28 am Reply

  Radiant Revive
  855-633-0203

  Another scam and refusing to refund the amounts charged.

• 

  Sue Hillrich

  July 21, 2018 at 8:05 pm Reply

  I ordered a “free trial” of Anti Age Derma. Free trial is not free! After you pay the $4.94 s/h you are billed monthly. I saw a $94.88 charge on our checking account as pending and when I looked further down the list found another charge on June 22nd for $89.94. I immediately call the number listed in the charge summary 844-883-6640. Was told I had 14 days to cancel my subscription. Told her I never saw a subscription in their terms and I demanded they cancel my subscription as I did not authorize it, demanded a full refund of pending transaction of $94.88. She said she could refund 75%, I told her no that was not acceptable I wanted 100% refund and I wanted 100% refund of $89.94 from June 22nd. She said she could only give me 75% I said no that was unacceptable I demanded 100% refund. And she had better cancel my subscription! I told her that their actions were totally fraudulent and plus if you have a monthly subscription why they don’t send their products out? She asked if I wanted her to send me my shipment? I said NO I want her to cancel my subscription in full and demanded a full refund of both charges and asked for a confirmation number or email. She said I’d get an email but after looking I never got any email from them. So I made her give me her name and spell it for me plus she gave me her agent #. I immediately called my bank, explained what had happened and the lady was very nice. Told me first to try and call the company and cancel everything. I told her I had just done that and demanded they give me 100% refund of both monthly charges and that I was going to dispute the charges as fraud. The bank agent said the company had just reversed and deleted my pending transaction and I should wait 3-5 days to see if they refund the June 22nd charge of $89.94. She said maybe they will follow through since the pending charge had already been reversed and deleted. So I will keep checking my bank account for the other credit. If I don’t see it in 5 days I will call my bank back and dispute the June charge.
  DO NOT BUY ANTI AGE DERMA!! 844-883-6640
  TOTAL SCAM

  • 

    Melissa Baker

    August 15, 2018 at 9:54 pm Reply

    This was soooooo helpful. Thank you!! i immediately called my bank 🙂

• 

  Lillian Beard

  July 20, 2018 at 7:13 pm Reply

  Trail offer from Bella Radiant phone
  # 888-528-4117

  I received sample and a bill for 89 plus dollars on a product I had no idea I had subscribed to

• 

  Ainsley Chung

  July 20, 2018 at 7:13 pm Reply

  You may want to add Skin Flow and Final skin Phone No. 1855 306 5954. They have misleading ad for a free sample. They charge the postage and then send you the real product instead of a sample and then charge the full amount for the product and if you don’t cancel they keep sending the same product each month. I returned the second shipment to:

  P.O Box 1108 North York Ontario M3J 0L2.

  There is no company name. If you google skin flow /final skin you will see their ad.

• 

  Lisa Reedinger

  July 19, 2018 at 12:14 pm Reply

  Re: PURELY ORGANICS..
  Their Company is located in Greensboro, NC…THE REPS are in HIGH POINT, NC, AND….all the EMAILS I SENT TO ‘SUPPORT’ i received automated replies, telling me to call the Customer Support 855-412-3133, and they could further assist my needs there. (Haa!!).
  I hope others received an actual email??

• 

  Lisa Reedinger

  July 19, 2018 at 12:00 pm Reply

  Hi Carol,
  I also bought “the trial” for Purely organics, but they charged me a $2.49 fee in addition to the two $4.95 fees, they said it was the “membership fee”…i ordered on June 6, received my shipment on 12th, on 17th my card was ‘pending a charge of $89.95’..i didnt see it until the 21st. (I usually look at my snail-mail copy, )for some reason i looked online, called the company immediately!! NO REFUNDS…U SHOULD HAVE READ THE AGREEMENT! We will refund you the $2+…the first rep i spoke to didnt know or (acted like a moron) about the ‘restocking fee’ IF a person sends a product back..i told her she really needs to study what shes ripping ppl off & how!!
  I was fuming mad!! 2nd call, i was promised my full refund..and wrote name confirmation email down…
  3rd call…this girl had no clue!! I pretty much knew what to say & WAS getting $$$ back…at least some of it! She put me on w/a Floor Supervisor.. i had to find my previous notes, she was insistant on the girls’ name i had spoken to the 2nd time..or 0 back!
  Finally..as she said..there isnt anything we can do, it IS a legit charge…i saod the girls name w/the email she gave me!!!! Ha!!!
  She offered me 35%refund..which i knew was all i was going to get..i took it!! I received an email within 10 mins confirming this..& the $$ was back in my acct the very next day!!!!
  They’re awful to deal with!!
  I also reported to the PA BBB, & Office of Attorney General, /Bureau of Consumer Protection..they need more info, which i will happily provide what i have & can obtain on here!
  Best Wishes,
  Lisa in PA

• 

  Amy M.

  July 17, 2018 at 9:25 pm Reply

  I made a purchase of Cosmedique and was scared that there’s a lot of scams over the internet and I will be one of them that when you tried to call them you will directed with a different company. I immediately call the number stated on their website and gladly, the number is working and I spoke with their representative. I then surely confirm that this company is legit. I was really scared of this scam thing. They have an email and phone customer service which I’m glad that I may be able to reach them.

• 

  Finola

  July 17, 2018 at 8:26 pm Reply

  Hi MMS … what company is this number for?
  Thanks
  Finola

• 

  Chris Camm

  July 17, 2018 at 4:40 pm Reply

  First of all, thank you for all your hard work compiling the list of companies and phone numbers.
  Here’s another number:
  888-312-9545
  Company name:
  1. Lumineri Eye
  2. Lumineri Skin.
  Websites:
  1. shinyeyelook.com
  2. shinyskinlook.com
  Of course, there are no websites. If you search these web addresses, you are directed to sites about how to get rid of shiny skin, etc.
  During the cancellation process, my customer service representative tried to get me to change my mind by:
  1. Telling me that his mother had used it for a while and her skin was wonderful and why would I not want skin like hers.
  AND
  2. Asking me if the cancellation had anything to do with money. If so, he could apply his employee discount to my monthly subscription.
  I did as you suggested and asked for a confirmation of cancellation email. I also asked for his name. He gave me his first name, the first letter of his surname and HIS EMPLOYEE NUMBER!!!
  Hope this helps other people

  • 

    Rachel Vrabel

    July 17, 2018 at 5:54 pm Reply

    Chris, thanks so much for sharing this info!! Rachel

• 

  Emma.

  July 13, 2018 at 9:57 am Reply

  I need the number to liva derma skin care. Retinol eye serum..if you can help plz.

• 

  Carol

  July 12, 2018 at 8:59 pm Reply

  Purely Organic Cosmetics phone number 855-412-3133
  I ordered this for the 14 day trial that states you can TRY for 14 days. I haven’t had it for 14 days and I find two charges on my bank account for 88.98 and a second charge of 89.95!! I called them to complain and demand a refund. They offered me up to 75% off on “future orders” I said no, I want the current charges refunded. They claim them tell you about the 14 day trial includes the mailed time. This made me furious. After me making demands of refunds the gave me 50% off the two charges, which I finally took after calling them 3 times. So I got 50% of the initial subscription charges and canceled said subscription. This thing cost me $89.47 PLUS the 4.95 x 2 . What a RIP!!!!im going to call the Attorney General and report this scam!

• 

  Tinena

  July 12, 2018 at 1:46 pm Reply

  I do not have a question.I I just want to thank you of your this blog to help out.. I have noticed this morning I was charged 100.00 for new serum cream which I have never even received..I totally agree with you we need to figh back this is not ok..

  • 

    Rachel Vrabel

    July 13, 2018 at 3:23 pm Reply

    Thanks Tinena, I appreciate your comment! Rachel

• 

  Finola

  July 11, 2018 at 8:27 pm Reply

  Hi! My problem is i have no number to ring! Im in ireland. Was scammed by 2 comapnys. Derma vita and radiant bloom. So far €539.28. Im in tears. I dont know what to do. I feel sick…. what will i do if i cant find numvwrs for them???
  Thanks
  Finola

  • 

    Rachel Vrabel

    July 13, 2018 at 3:29 pm Reply

    Call your bank and dispute the charges or ask for a good working number. Good luck! Rachel

• 

  Finola

  July 11, 2018 at 7:20 pm Reply

  Angela I have been charged over 400….,I’m in ireland too… how do I stop it.? Derma vita and radiant bloom

• 

  MSS

  July 11, 2018 at 5:28 pm Reply

  Hi – you can reach them at 844.863.8862.

  • 

    Rachel Vrabel

    July 13, 2018 at 3:29 pm Reply

    Which cream company is this number for? There are hundreds…. thanks! Rachel

• 

  Colleen Bradley

  July 9, 2018 at 7:58 pm Reply

  Hello ladies! (and gents) I regret I did NOT put the cancelation reminder on my calendar. That is my “usual” whenever I accept any FREE TRIAL which rolls into a monthly charge..I always cancel in time. HOWEVER, this one was for 10 days, come on! I barely received the item.

  Nonetheless, Here’s the skinny
  855-412-3133 is their number on my banking statement for the S&H I incurred for the “FREE PRODUCT”
  I spoke with Simone who DID cancel further charges HOWEVER was wheeling and dealing even down to the monthly cost only being 25% of their original fee…I said, HMMM If your product is so good why would you UNDERSELL it? And THEN I asked for a total refund on the NEW SHIPMENT (not yet received) because (yes, i DID NOT cancel in time)…but,give me your supervisor, the physical address and the correct website address. Simone says the supervisor will have the same information and I said, nonetheless, I would LIKE to speak with someone or write a letter. SO…she puts me on hold..goes back and says she will offer a 35% refund on the two charges $88.98 and $89.95. I said I will gladly take that and please, STILL give me the address and ph# and website.
  855-412-3133 and
  https://purelyorganiccosmetics.com/pages/refund-policy

  refund page

  physical address:
  610 Pembrook Road #10684
  Greensboro, NC. 27408

  I’ve sent in my email
  [email protected]

  for the refund and I pray I will receive it ASAP (3-5 days) per their policy. I hope this will help others. I am NOT the usual fall for a scam kinda chick…my bad for not canceling ASAP! That’s what I usually do to prevent scenarios such as this

  Good luck,
  Colleen Bradley

• 

  Lisa Reedinger

  July 6, 2018 at 11:49 pm Reply

  Hi Rachael!!
  Thank you so much for sending me your Ebook, i appreciate that!!! As well as your recent exfoliating recipe, i cant wait to try that!!
  I have guess you could say ‘acne’ or Folliculitus x 14 years, it started after i handled my things rmthat were stored in my former landlords badement. There was a foul odor coming up to my apartment thru the sewer areas & under the sink in bathroom. He denied this for months, finally i had my HUD Inspector come look.. sure enough, sewage was coming in from the neighbors basement!! (My landlord had a list of repairs HUD wanted done, he failed to tell me he was selling the property & was trying to “get me out” as cheaply for him as possible, he had these neighbors harass me x8 months prior to beong forced by HUD to relocate within 23 days w/no assistance. (Having my SSI as my income, less than $700/monthly at that time.
  Dont get me wrong..i dont complain about my income, or the gove/state..which provides me w/these things..because i honestly need them to survive on my own, and appreciate & respect what i do have & receive!!
  I have been to a dermatologist that tried different creams & endless antibiotics.. my Family Doc, as well. My skin has gotten so scarred.. & tough, ppl stare i even got asked “if i have the Michael Jackson disease?”. I kinda wanted to go off on that guy..but didnt speak my mind 10-12 yrs ago.. now…lol, my toungue & i arent on same page at times!! Ha!!
  If you could suggest anything else. ..please do???
  Or anyone?? Have a great weekend!!
  Lisa in PA 😺

• 

  T.R.

  July 6, 2018 at 2:37 am Reply

  Vivid and Vivid Eyes creams should be on your list! They say it’s Kelly Ripa’s line of face creams. Phone number (855) 412-3144

• 

  Lisa

  July 5, 2018 at 9:31 am Reply

  Hi..hope u all had a nice July 4th!! I have another update on my scam, i called ‘Purely Organic’ again, (their reps must not be trained well, this girl simply told me I would have to speak w/her Supervisor, ..EXACTLY WHAT I WANTED!!!! 😊 She questioned me about WHO i spoke to & how they authorized a refund, ..i hesitated..(being far from organized, i found my notes from my previous call, Alexis even gave me an email confirmation ##…This Floor Super offered me a 35% refund. .i took it..& i asked her IF she knew how many reports have been filed w/the BBB & Consumer Protection Agencies about their scams??…she said “just because u feel that way, doesnt make it a scam, or a non-legitimate charge, you will be arrested for making fraudulent claims on ur credit card, if you say u didnt agree to our terms.”
  I did receive a confirmation email ..so i will see if any $$ is refunded on my card!

  I also was at a medical website & up pops this..”Kelly Ripa tells the truth finally”!!…and its the same ad.. same pics…only the name & location have changed. “TRYBELLAIRESKIN.COM” located in Las Vegas, NE..PHONE ## 855-594-3351.
  Same exact ad!!!

  • 

    Rachel Vrabel

    July 6, 2018 at 3:10 pm Reply

    Wow, such a scam! They try to scare the elderly by saying things like they’ll be arrested, it’s disgusting!! Thanks for sharing. Rachel

• 

  Paula

  July 2, 2018 at 3:34 am Reply

  I fell for the Purely Organics scam too. Their products are Pure Eyes and Release Cream.
  Phone number 855-412-3133
  I told them I was extremely allergic and they immediately cancelled the product and sent email verification.
  Hope this helps someone.

• 

  Anne

  June 30, 2018 at 4:05 pm Reply

  I found out that I have been a victim of the scam this Wednesday by receiving my Mastercard bill (the “samples” had been ordered around May 24 and there was no invoice in the package indicating the actual price or electronic invoice once I placed the “sample” order). I called my credit card company right away to contest the charge (by then I did not know that a second charge had been made) and it was clear that the employee I spoke to knew more about that kind of scheme then me. Since then, I have talked to two more senior employees (fraud and transaction contestation) and were also both very knowledgeable about such scheme, but they are also not willing to help me. I am in Canada and in view of the fact that the RCMP (Royal Canadian Mounted Police has declared such scheme a fraud) I am appalled that Mastercard cannot do more. It is apparently the same with VISA. Is anybody aware of a class action procedure against any credit card company on the basis of collusion of credit card companies in the States or in Canada?

  Also, I received a second shipment of the products. Since then I have cancelled the order through Skin Flow and Final Skin and received confirmation by email. Has anybody shipped the products back at that point to the PO Box address that came with the shipment. Again, there was no invoice and no company name.

  This kind of scheme is clearly created to steal from women. If it was aimed at men and worked at such scale, don’t you think the issue would be solved faster?

  I think that it is through solidarity that we will work this out.

• 

  Phoebe K

  June 30, 2018 at 9:53 am Reply

  Hi Bruce, I was sorry to read how you were taken advantage of. The same thing almost happened to me with a cream supposedly endorsed by the Shark Tank. It turned out the scammers were illegally using copyrighted material (stars from The Shark Tank and The Shark Tank logo) to perpetuate their scam. This is a common practice among these scam artists. Zuckerberg most likely had nothing to do with this scam. They just used his name to make their scam seem legitimate.

• 

  Marissa

  June 30, 2018 at 4:26 am Reply

  I’d like to cancel my luxe Revival cream. I really can’t afford it. So is there any way to cancel my order for good?

• 

  M SCHUMANN

  June 29, 2018 at 5:26 pm Reply

  w/o your help i would have not have known what to do

  thank you so much

• 

  bruce

  June 29, 2018 at 5:19 pm Reply

  i ordered the new chan/zuckerberg face cream, they also included and charged me for the eye cream (essencia) free trial (paid shipping for both). the trial date passed by two days and i was billed $94.00. i called 844 608 9649. the agent i spoke to told me i would receive a 50% discount. considering that offer insufficient, as i wanted a 100% refund, i asked to speak to a supervisor. natalie #417 said they would not accept a return or refund my money. she would not connect me with her manager and hung up ending the call with “have a blessed day!” i immediately contacted my financial institution, filed a fraud claim and canceled my card to avoid further charges. it concerns me that a couple (chan/zuckerberg) worth $500 billion dollars would not refund $94.00 to a person who simply wanted a “free” trial of their product. there was nothing on the receipt in the package about canceling within 14 days. i was told it was on their website. i know this is a site for women but, even some men care about their skin. i certainly did not expect this type of treatment from a fledgling company of such notoriety.

• 

  Mikki Glover

  June 29, 2018 at 4:19 pm Reply

  returned Revive Skin Care yesterday ans emailed them today

  customer service 1-833-6570555

  email [email protected]

  $119 is a bit much for nothing

• 

  Do u. Have number glamor gold or how i can cancel

  June 28, 2018 at 11:13 pm Reply

  Do u have number for glamor gold or know how i can cancel. Thanks

• 

  Irma Veloz

  June 28, 2018 at 3:25 pm Reply

  Here is the number for Radiant Revive
  855-633-0203.

  They canceled the monthly subscription I was not aware of. I will be watching my credit card next month closely.

  Thank you for your help.

• 

  ANGELA

  June 28, 2018 at 9:36 am Reply

  The return address I have from Derma Viva is:
  Fulfilment House, PO Box 4008, Zurich Switzerland. BTW I live in Ireland.

• 

  ANGELA

  June 28, 2018 at 9:27 am Reply

  Address I have for DERMA VIVA IS: Fulfilment House, PO Box 4008, Zurich, Switzerland. I tried to post back the products by registered post but my local post office would not take the package as the airlines don’t take liquids!!!!!! So I will visit another post office and claim that I’m posting jewellery or something else.

• 

  ANGELA

  June 28, 2018 at 8:56 am Reply

  I’m IN Ireland too. I’m down €285 so far. I’m in the middle of cancelling my cc and hoping the bank will refund me. Cant believe I fell for this. Did you get sorted? Many thanks

• 

  Allyson

  June 28, 2018 at 1:22 am Reply

  Phone number for Glamor Gold 844-240-4968. They are only open for. 9 til 5 eastern.

• 

  Lisa

  June 27, 2018 at 7:47 pm Reply

  **UPDATE ON MY SCAM**
  COMPANY-Purely Organic
  PRODUCTS: Release cream $4.95 & Pure Eyes Serum $4.90 (both transaction date & posted 06/06/2018 per my credit card)
  An add’l charge of $2.49; then..on the 17th, a pending charge of $89.95 shows up, i didnt see this until the 21st!
  I emailed the appropriate ‘cancellation email’ i received a computer generated email in response, asking me to call & speak to a Representative. I did that..she obviously didnt know about their “restocking fee” along w/a refund.
  She said there is “NO SUCH THING”..and u could hear other ppl laughing..THAT made me mad!!
  I didnt catch her name, or grrrr!! I usually keep my cool in these situations, but im rebuilding my credit, and $100 to me is alot of money!! (Very limited income!)
  2nd call 2/26, the Alexis said they posted the refund to the wrong address & it will be done, 5-7 days. I asked for a Confirmation ## & email…as they sent me on the 21st; she have me some numbers that have nothing to do w/my account, ref ##, customer ##, my address, AND their addresses are different on Credit card is High Point, NC..on product & shipping label is Greensboro, NC. PH ## same 1-855-412-3133.
  She offered to refund the whole $2.49 back!!! SERIOUSLY??!!??
  I have reported this company to my STATES ATTORNEYS GENERAL OFFICE; BETTER BUSINESS BUREAU (PA & NC!!)is coming up but i have to dispute these charges w/my Credit card company, it has to be very detailed & hand written.

  Thanks for reading & if this helps 1 person…i am thankful!!
  Best wishes to everyone..
  Lisa in PA

• 

  Barbara

  June 27, 2018 at 2:59 am Reply

  I just received my package from Skingenics.After reading about all the people that were scamed,I just couldn’t believe it. I’m afraid I am also being scammed. I am a bit ahead of them ,so I’ll start my calling who I have to.I have a phone number,where it takes me is another story.

• 

  Silvana Fox

  June 26, 2018 at 11:45 pm Reply

  I fell for a scam. It was for Vitasilk. I found a number and called to cancel. Got my confirmation email and they even refunded a small amount however I JUST received another bottle. I immediately called them and they assured me there wouldn’t be another charge and my account was indeed cancelled. We shall wait and see I guess. If you would like their number let me know. I didn’t see it on your list.

  • 

    cindy

    August 20, 2018 at 6:52 pm Reply

    Silvana….Please forward me the phone 3 for VItasilk. I have been scammed too.

• 

  Lisa

  June 26, 2018 at 8:39 pm Reply

  Do u have the ph ## for “PURELY ORGANIC” ..thats the one that scammed me! It says its located in NC.

• 

  Judy Cameron

  June 26, 2018 at 5:59 pm Reply

  have phone for Glamor Gold–Superbeautiful face cream 1-844-839-5045 and for
  Glamor gold- Retinol Eye Serum 1-844-789-6650.
  I ordered trial sample or so I thought and then was charged 84.97 for each one. I have cancelled but they will not refund money as they said I had to pay for the product was not a trial sample. I will not be falling for anymore of these shams. Hope this helps others.

• 

  Deborah

  June 26, 2018 at 4:50 am Reply

  Need a cancellation number for glamor gold please

• 

  Jill

  June 25, 2018 at 1:50 am Reply

  Looking for Final Skin phone number.

• 

  Fran Knott

  June 24, 2018 at 12:31 am Reply

  Thanks so much for the number. But, I feel compelled to add . . this free trial Nu Youth may also be associated with a “scam” computer protection service attempting to “sell” a contract. As soon as I hit “submit’, bells and whistles went off on my laptop and my computer was locked up. A message displayed on my entire laptop presumably from Microsoft’s computer protection service indicating that I had been hacked and I needed to call number on screen for customer service. Long story and I was quite tired and got myself out of contributing money to their bank account.

  Generally, I never access websites that are not secure (https).

  Take heed everyone – hacking is everywhere.

• 

  Pam

  June 22, 2018 at 5:02 pm Reply

  I didn’t see InstantElixir on your list. Their number is 1 888 409 4430. They have a great scam going with a “free” trial which as you can guess isn’t a free trial after I was charged $89. Don’t fall for it, like I did. I called and cancelled on the 14th day of the “trial” once I realized what they were doing but no luck getting a refund. I did dispute with my bank and got a new card issued. Never did I see the terms they speak of nor did I see this agreement in writing thereafter. It’s a shame businesses think this is the way to do business. Should have looked here first!

• 

  Marilyn

  June 22, 2018 at 7:46 am Reply

  Avila Skin Care, phone # (877) 948-7683. It showed up on my charge card as “DJJEFFY*GetAluantiWS8779487683.” I was charged $98.41 exactly 14 days after I was charged $4.95 for shipping my “free” AVILA Serum Trial. They canceled my account and won’t charge me further, but they refused to refund the $98.41. I am working with the Fraud and Dispute Departments of my credit card to overturn the charge. The company is NOT accredited by the Better Business Bureau, and NONE of my web browsers could access the website.

• 

  Lisa Reedinger

  June 22, 2018 at 1:29 am Reply

  Hey there! I also fell for this “kelly ripa leaving morning show & look how young she looks” u can look THIS GOOD!! HA!!
  NOWHERE did i read u must cancel within 14 days..also, i was charged $4.90, $4.95 & $2.95 –ohh a sign up fee.. then today a $89.95! Hells bells!!!! (Sorry)
  I sent my cancellation notice, i received an email stating to call them..i did, out of ALL the fees…this Sales Rep offered to refund me the $2.90!!!! Are you kidding me???
  She wouldnt tell me ‘when’ my next cream would arrive, or couldnt..i was pretty hot by this point..told her..i certainly hope its lined in GOLD!!!
  The thing that hot me so pissed..is im on a very limited income ($775/monthly) & live alone..so this was like a ‘special treat’ for me! Plus at 54..i might have wanted to look 35 again?!? Lol
  I certainly will file a complaint w/every single organization i am able to!!!
  Has anyone started any “class action lawsuits”..?? I dont know if thats an option..however, if so..count me in!!
  Thanks for having this website..this is a wealth of info..i appreciate it!!
  Lisa in PA

• 

  Julie D

  June 22, 2018 at 12:36 am Reply

  Another “Shark Tank” approved product for $4.95 S&H: Essence PH. You get the Eye Cream & the skin cream but pay separate S&H. Nowhere is it mentioned that there’ll be $86.95 & $89.95 billed but 12 days later, there it was. Low and behold, other unauthorized charges started showing up the same day as well (Amazon, Starbucks, etc). I’ve disputed this with my bank but need to further call and demand a refund as my bank stated it was a temporary refund.

  The insert with the products has this info:
  Essence PH Skin- (844) 747-9020 or [email protected]
  Essence PH Eye- (844) 747-9021 or [email protected]

  Oddly enough, the charges from my bank are from GentleSkin Eyerestore: (877) 631-3228 for both charges ($89.95 & $86.95).

  I’m calling all three numbers tomorrow and have already canceled my card. I emailed and am waiting on a response.

• 

  Rita Arnold

  June 21, 2018 at 7:14 pm Reply

  On May 31, 2018 I noticed an unauthorized chg on my online bank statement. I immediately called my bank branch manager. He backed out the chgs the same day. The next day the chg appeared again. I called the branch mgr again and he turned it over to the Dispute Resolution dept. After a week or 2 they contacted me and said they found it to be an authorized charge. This cannot be true I have never heard of this company nor ordered or rec’d any pdt from them. They told my bank that I would have to PROVE my cancellation. I cannot provide such proof because there was never an order made by me. I have expressed this to my bank. Why do I have to PROVE a purchase or cancellation??? Shouldn’t they have to prove the PURCHASE? I never rec’d an email purchase confirmation or shipping info as I do with other purhases. I also did not receive an email from my bank as I do when I make any purchase over $50.00. I have cancelled my card and rec’d a new one. Reported to FTC….BBB and State Atty office. Also looking for more websites to post on. I am so Angry! This is NOT a case of ordering or receiving a product…..This is out right THEFT!!! Bank is reopening dispute.

  • 

    Rachel Vrabel

    June 22, 2018 at 2:25 pm Reply

    Yikes Rita! So sorry… sometimes I feel like most of the banks don’t help their customers at ALL! And I’ve seen people cancel their cards only to receive a collections letter months letter. It’s crazy what they get away with. I hope you find resolution, bank should have been able to give you a good number to call these crooks and cancel for good. If they can’t even give you a phone number or help you cancel, that makes me wonder why they uphold their bogus charges. Good luck! Rachel

• 

  Kathleen Michaud

  June 20, 2018 at 3:29 pm Reply

  The LaCreme phone number does not work….Want to cancel this

• 

  Jody higgins

  June 20, 2018 at 8:00 am Reply

  Dermavivaskin +61 2 8046 6522

  This was supposed to be a free gift from wolloworths, just pay postage & handling
  Now several weeks later there taking $136.90 out of my account, im going to return it, i should maybe ring them first
  Rip- offs

  • 

    Jody I

    May 25, 2019 at 2:27 am Reply

    I was lured into a scam for a free trial size product/just pay s&h, “made by Sandra Bullock.” As of now, I’m not sure if it has a trial period that ends and they’ll charge me….if so, I didn’t read the fine print because I thought it was just a free trial size. Anyway, here is the information I have: The product name is “Reviv Ultime.” The phone number is : (877) 238-1580. The conf email I rec’d said, “This order will appear on your billing statement as Vero Max Pro – S.” The website name is vitalvibranceonline.com.
    Luckily I bookmarked the order confirmation page…I just read the fine print. It says that if u don’t cancel in 14 days, they charge u 98.97 for the “free trial” size product!!!! Can u believe this? Omg!
    I can’t believe I fell for this!

    • 

      Rachel Vrabel

      May 25, 2019 at 2:32 am Reply

      Hi Jody, yes unfortunately I can believe it because it happens to hundreds of women every day… I’m sorry they caught you in this scam. Smart to bookmark the page so you had their contact info! Thanks for sharing the info.

• 

  Breanna

  June 18, 2018 at 2:02 am Reply

  Gleam & Glow – 1-866-218-8576

• 

  pat

  June 15, 2018 at 11:28 am Reply

  phone # for Bellaire skin anti-aging face cream

• 

  meg

  June 14, 2018 at 10:28 pm Reply

  I just fell for a trap from Skin Finesse/Next skin. I have tried calling the two numbers provided however an automated operator keeps saying their lines are “busy”. I emailed within 15 minutes of placing the order on [email protected] to cancel it. Have you heard of either of those products?
  I feel so stupid falling for this!

• 

  Kathryn

  June 14, 2018 at 6:06 pm Reply

  I was scammed by RADIANTREVIVAL for $246.25 I live on disability and can’t stop them. No way to unsubscribe I can’t afford this,HELPLESS IN ILLINOIS

• 

  Debi Brown

  June 14, 2018 at 2:04 am Reply

  on Facebook, supposedly from Pauley Perrette & Dr. Oz,
  Nuvapelle Ageless Moisturizer”free trial” S&H $5.95
  EXACTLY 14 days later, our bank alerted hubby of suspicious activity-unauthorized chrg of $90
  talked to : ” DAVID ” @ 855-772-7556
  who claimed order # cannot be found & requested credit card # AGAIN {WE SAID NO!!}
  A secondary # : 877-302-5407

• 

  eileen

  June 13, 2018 at 4:29 am Reply

  you do not seem to have hydro Claire in your list.they scammed me .I am looking for their phone number Eileen

• 

  Idonna

  June 12, 2018 at 4:31 pm Reply

  I received ( Active Revitalizing cream ) no phone or address to contact. Please help

• 

  Deb Kirkland

  June 12, 2018 at 12:17 am Reply

  I fell for the free trial offer of Instant Elixir Ageless Eye Revitalizer. My USAA credit card had been charged twice before I noticed. Like most people, I did not realize this would happen when I ordered the trial for about 5.00. I was able to get a full refund and want to describe how I did it.

  I called 1-888-409-4430 and explained I didn’t authorize any subsequent charges after the trial. Phone rep said I did. I said I wanted refunds for the two charges made after the initial trial. I explained that I would dispute the charges and win. (USAA is great about the dispute process and have been with them for 30 yrs). The conversation morphed several times from 30% refund to 75%, etc. I did not play. I continued to state that I wanted full refunds and that I would win a dispute with my credit card company. At no time did I give any hint that I would accept less. She kept having to “check with her supervisor”, but she was back so quickly that there’s no way she was “checking” with anyone. I got full refunds of both charges and had my email screen open so I could see that I received notice of the refunds. She gave 2 confirmation numbers. I stated during the conversation that the offer was a scam and that experiences like mine were all over the internet.
  My advice is DO NOT PLAY, CONTINUE TO INSIST ON FULL REFUNDS, PROMISE TO DISPUTE THE CHARGES, SAY YOU WILL WIN.
  Good luck, hope this helps someone.

• 

  Glenda hutson

  June 8, 2018 at 4:59 pm Reply

  What is the company and phone number for the glamor gold ageless cream to cancel

• 

  Janet

  June 8, 2018 at 4:38 pm Reply

  no question, just a phone number for you. Glamor gold- 1-888-713-7853 if you want to send it back unopened you can. to keep the sample they will charge you another 30 dollars. I am sending it back.

• 

  Terri Colloton

  June 7, 2018 at 3:32 pm Reply

  I was scammed by Glamor Gold. They bill under Pellucid Eye 844-716-9886 and Sunny Skin Cream 888-860-4098. No refund, but they said they cancelled my subscription and gave me a confirmation number.

• 

  Shelley

  June 6, 2018 at 11:04 pm Reply

  I received a sample of Hydra Youth and Hydra Eye Serum back in April. I am now getting a “Monthly Supply” and can’t seem to stop it. 888 985-3296. I contacted them, but no help. Tried to mail the package back but had no luck with the address that was on the package I received. Any advice?

• 

  Duncan Brooks

  June 6, 2018 at 7:20 pm Reply

  Essencia Ageless Moisturizer Repair and Restore
  Las Vegas, NV 89107
  1-844-880-5694
  Subscription scam; initial $4.95 and then $93.87/month thereafter.

  • 

    Pam Madera

    August 21, 2018 at 8:40 pm Reply

    new number for Essencia 1-844-824-4911

• 

  Amy

  June 6, 2018 at 8:28 am Reply

  They sent me a free anti wrinkle face cream for the s&h few now just charged me 89. Need to cancel immediately illuminous

• 

  Jennie

  June 6, 2018 at 7:59 am Reply

  Perfect Youth Booster is another product that I feel could be a scam? Would you know?

• 

  Carol Ann Cheek

  June 5, 2018 at 11:21 pm Reply

  Instant Elixir – 888-409-4430 “Free Trial” offer turned into a charge of $178 and some change and was told that my “free trial” began the day I ordered even though it took 1 week to get the product. I used the product for, what was 14 days of receiving it and when I called to cancel and get a refund was told I couldn’t because I was past “THEIR” 14 days. They also used false advertising in my opinion by putting their offer with Laura Spenser’s article on her skin care products so it actually makes you think you are ordering Laura’s line in a “free trial.”

• 

  Suzanna Nyman

  June 5, 2018 at 7:25 pm Reply

  Glamor gold out of last Vegas phone numbers 1_844_676-7675 844-840-7239. 844-842-4956 can’t get anyone to talk to me.keep getting disconnected. Have reported it to credit card company.

• 

  saby

  June 5, 2018 at 6:23 pm Reply

  FINAL SKIN CARE IS A SCAM. TOUGHT I ORDERED A SAMPLE FOR 2.85$ BUT THEY CHARGED ME 147.44$ YESTERDAY. NEVER AGREED TO THIS. THEY TOLD ME IT WAS WRITTEN ON THEIR TERMS AND POLICY THAT THERE’S A 14 DAY TRIAL. I ORDER ON THE 21ST OF MAY. GOT THE PRODUCT A FEW DAYS LATER. IT’S NOT A 14 DAY TRIAL! CANCELLED THE SUBSCRIPTION. THEY DID NOT WANT TO REFUND ME. FILED A COMPLAINT TO MY BANK. ALSO COMPLAINED TO THE BBB AND FTC.

• 

  LISA

  June 5, 2018 at 1:02 pm Reply

  I have been scammed by Glamor Gold.The bank told me the phone# was on my bank statement: 844-834-1519. Add # to your list.

• 

  Heidi

  June 4, 2018 at 5:24 pm Reply

  Thank you so much for putting this site on line! I’ve tried for months to cancel future orders of Coal Eye Serum to no avail, but after finding this site with the company’s phone number I was able to finally cancel my order!!
  Thank you
  Heidi

• 

  Christopher Banks

  June 2, 2018 at 6:37 pm Reply

  Adding to the list
  Glamor Gold
  844 615 1604 & 888 860 4102

  My grandmother asked for five bucks to try this product a month ago. The way it was explained was it was five in shipping to try the product, and we had a period to return it if we didn’t like it. I missed that they charged me ten, five per product, and just yesterday I got charged 85 more, called and cancelled, only for them to charge me 90 again today for the other product. The way they have it set up, even if I had called and said my grandmother didn’t like it, I would have only cancelled one cream. Be safe out there.

  Also, my bank advised me to cancel my card, they can’t charge me anymore now but they can refund me. I’m not giving up on this fight.

• 

  Annette

  May 31, 2018 at 11:36 pm Reply

  I got scammed by skin glow facial this is the company they tried to charge my credit card $89.00
  I ordered Bella radiance face and Bella radiance eye for $4.97 each it states it a sample and nothing about charging your credit card.
  when i received it it was not a sample but a full order of the product.
  This is so awful that they are so many scams out there. I will be calling this company

• 

  Aaron

  May 30, 2018 at 11:58 pm Reply

  Just one more thing that I think, hope, would help others in this situation…. I found this page impossible to find without my search engine landing me here. Perhaps, make this page (with all the scam phone numbers, etc.) more (or more easily) accessible from your home page. Truly, not trying to be critical, just helpful. All the best.

  • 

    Rachel Vrabel

    May 31, 2018 at 7:17 pm Reply

    Thanks for the tip, I think I’ll do that! 🙂 Rachel

• 

  Aaron

  May 30, 2018 at 11:45 pm Reply

  Parents were scammed out of about $300 by a “company” going by the name (this week) of Derma-Luminous. Bank gave their phone number as 1-877-202-6409. Parents have not, and are not going to call this number. However, this is the phone number the bank gave them. They just had the bank cancel their card, to leave no way to be further taken. Hope this helps someone.

• 

  William Fickes

  May 29, 2018 at 12:49 pm Reply

  Here’s another number for the Vita Lux Skin Scam.
  877-499-6151. I never ordered the sample but it was charged to my credit card on 03/29/18 for $4,97. I missed seeing the charge and on 04/13/18 I was charged $94.97 for a subscription. I disputed the charge with CitiCard. On 05/26/18 I received letter and documents from Citi saying the charge would be reinstated because a USPS tracking # showed a delivery to my house. I never received any items but suspect a mail fraud, possible junk mail sent first class to assign a tracking number. Still fighting this.

• 

  Tiffany

  May 26, 2018 at 12:55 am Reply

  REVIVE: anti-aging facial cream & eye serum is a SCAM!!!! Elderly friend of mine got Charged $119.95 for each on separate days, placed on auto ship. Total close to $500 not including ovetdraft fees it caused. Trying to return to get $ back. Numbers I call have brief message saying to “leave a message.” 888-308-4018 & 877-224-2838. Reporting to BBB and raising a shit storm!

• 

  CC

  May 25, 2018 at 11:30 pm Reply

  Here’s the information from the charges on my credit card.

  SMOOTH SKIN 8779285014 IN
  01/13/2018 $89.73

  and

  ESK*ALINASKIN 8885081069 WY
  01/12/2018 $98.42

  and

  888-847-5785*AVIQUA 8888475785 CA

  And here’s the addresses they gave me when I called and asked them where to send my attorney letter:

  Luxure
  561 Keystone Ave #310
  Reno NV 89503

  and

  316 California Ave #738
  Reno NV 89509

  Good luck, everybody.

• 

  Joan

  May 24, 2018 at 5:09 pm Reply

  Could someone please give me a # to call to cancel Revyve skin care. I’ve received the free sample ONLY. They have taken $145.00 from my bank for 3 months now and have not gotten any product. Gave me a skin rash anyway. Thank you. Please help.

• 

  Rekash

  May 23, 2018 at 10:22 pm Reply

  You pay shipping & handling with Avecreme. Get the product. Then a few weeks later you get random charges as high as $80 from Adermeye. This is the scam. Make sure your account is set up to get text or email alerts on all bank charges to catch these scammers.

• 

  jerina Logan

  May 23, 2018 at 7:56 pm Reply

  active luminous serum….total scam

• 

  Joella Losee

  May 23, 2018 at 5:49 pm Reply

  I ordered glamor gold ageless cream on Sat.19 May with a reference number and the I got a call from (supposely them) with a local number saying the product didn’t process correctly. They wanted my cc number again but would not give it to them and wanted their 800 number so I could talk to someone. The number they gave me was windows support number. I called my bank and nothing has been charged yet and I’m suppose to get the product Thurs. 24. I want to cancel my order but can’t find a number to cancel.

• 

  Amber

  May 22, 2018 at 10:30 pm Reply

  Anyone know a number I can call to cancel this NU youth cream. It’s a trail but charged me 90$. I want to cancel

• 

  CINDY

  May 21, 2018 at 10:05 pm Reply

  i have a cream from instant elixor PROACTIVE REPAIR. They say to call

  I just got a cream from instant elixir-PROACTIVE REPAIR at
  (888)409-4430. They don*t tell you what you*re paying for it! They say to call customer service at that phone #. When you call, you are on hold forever or you wait for a call back that I never got!

• 

  Elizabeth Hudson

  May 21, 2018 at 8:51 pm Reply

  THANK YOUY so much for your list. I just cancelled my subscription to Nu Youth. Here’s the number:

  877-298-1919

• 

  Annette

  May 21, 2018 at 11:50 am Reply

  Phone number for radiant revi

• 

  Patricia

  May 16, 2018 at 3:20 pm Reply

  I’d like to add the following nameto your list for skin care scammers:
  Cosmedique Support Team

  p. (855) 315-7475, +1 (954) 933-4515
  e. [email protected]
  w. https://Cosmedique.com

• 

  Sharon Carter

  May 16, 2018 at 1:56 pm Reply

  Atheno Face Serum/Eye Cream 877 882-1820. I’ve ended up paying $89.95 for the serum plus 4.95 for shipping for several months. After realizing these were ‘orders’ not samples I finally got them to agree to give me a 75% credit for the current month only. So my loss is about $310. I’m also contacting my state’s Attorney General’s office and the Better Business Bureau. Good luck to each of you who have been taken in too.

• 

  Hannah Ung

  May 10, 2018 at 5:04 pm Reply

  OMG-look @ how much $$ we’d lost for our stupidity over these scams, lesson learned! We’re always beautiful, no matter what age, no need to dap on our faces those fake products. No more online ads!

• 

  Nancy Stamm

  May 9, 2018 at 2:14 pm Reply

  Instant Elixir 1-888-409-4430

  Saw a “free trial” for just the shipping and handling. Before I even received the product, I was charged over $80.

  I called to cancel, had to call several different numbers to get to the right person. They cancelled and refunded my money.

  For the next three months I was charged $4.95. I had to call again to request a refund and cancellation. We will see what next month brings.

• 

  LTS

  May 8, 2018 at 7:58 pm Reply

  Pink Diamond – 1 877 352 0242

• 

  Betti

  May 6, 2018 at 11:08 pm Reply

  I got scammed by glamour gold. Two separate charges for $98 each. I called the number listed on my bank account and was given the run around and offered a discount on my next order
  I lost it! I don’t have that kind of money to this around. What a scam

• 

  Bonnie Kennedy

  May 6, 2018 at 9:32 pm Reply

  1-833-657-0555 REVIVE SKINCARE

• 

  Bonnie Kennedy

  May 6, 2018 at 9:01 pm Reply

  Thank you so much for your comment. I am partly to blame for my scam. My order date was 4/22/18 and I received my trial product on 4/27/18. Day #14 is 05/06/18.
  Today 5/06/18, Sunday, I email my cancellation and RMA request to “[email protected]”. I received a response that my request #4529 has been received and is being reviewed. Also, I did call their phone number 1.833.657.0555, and a voice mail responded that their business hours do not include Sunday.
  On Friday, 05/04/18, withdrawal from my bank in the amount of $119.95 from Aglesspro. Also withdrawal of $119.92 from Shine Skin.
  And now the fight is on. It is day #14 since my order. Tomorrow I make my phone call to them and then go to my bank and deny the charges.

• 

  Linda Taylor

  May 6, 2018 at 6:09 am Reply

  Hi, I left message 10 mins ago asking for 800# to cancel Adelina Skin Care cream and serum. I ordered via my credit card and pd shipping of 4.99 and 4.97 for the two items. I rec’d and do not want to continue. I found the number on my credit card statement as you recommended. It is:
  888-599-5086 for the cream and

  877-771-6781 for the serum. listed as a Colorado company. will call Monday and see what I find out when cancelling. I will also file a dispute w/ my credit card company if they don’t cancel auto shipments. Thanks Linda Taylor

• 

  Linda Taylor

  May 6, 2018 at 5:57 am Reply

  Hi, unable to find #800 number to cancel “Adelina” moisture cream and serum. I ordered both with 4.95 each off my credit card. It is not shown on your list?? Any idea what’s up with them?

  Thanks for your help

• 

  P Linville

  May 5, 2018 at 7:22 am Reply

  I have been being billed for a Propureskimcare cream, but I ordered one called glamor gold, I have tried but there is no way to contact these people Do you have a number?

• 

  Timothy Kellogg

  May 4, 2018 at 5:04 pm Reply

  I saw an ad for a “Free Bottle” of Krasa Skin Care online and ordered it for the $2.98 S&H. The cream came in and I gave it to my fiance. Today I was informed my credit card had blocked a “suspicious” charge for $103 from “Youngerlooking-skin”. I searched the web and found several sites talking about this type of scam. I found your site and didn’t see their phone number so I called my bank back and they gave me the number (844) 612-5872. I called and was informed my 14-day free trial had expired, but they could extend my trial period to May 20th (total of 30 days). I took that offer as they said I could only cancel during my free trial period. I told my bank to keep my card blocked until I get the issue resolved, just to be safe. I’ll call Krasa back on Monday to cancel and see how that goes.

• 

  Katrina

  May 1, 2018 at 12:25 pm Reply

  I’ve just been hit by Total Age Repair for another cream that I didn’t order, I only paid £4.99 for a trial offer? Can’t see it on your list, does it come under anothrr name please?

• 

  Ellen

  April 29, 2018 at 1:25 pm Reply

  CANCELLATION CONFIRMATION

  Hello Elaine,
  This email is to confirm the cancellation of your ProtectPackage™ postage guarantee.

  If you have any further questions, please don’t hesitate to contact us again. Customer Service: +44-20-3608-6397 or email us at [email protected]
  This is the email I received on asking BeautyandTruth for confirmation that they would not send out any more orders – that I wanted to cancel completely. The email above only confirms that the postage protection ?! is cancelled. I phoned BandT customer services only to be put on hold…and hold….and hold..I am going to my bank to ensure no more money is sent t this “company.” They are total scammers..

• 

  Edel

  April 28, 2018 at 1:32 pm Reply

  Dies anyone have contact details for Derma Viva

• 

  Donna

  April 27, 2018 at 2:44 pm Reply

  I got my refunds today. It took two weeks and the return of the products but they did as they said they would.

• 

  Cindy Addison

  April 26, 2018 at 10:52 pm Reply

  Glamor Gold – I got the sample for $4.95, but they keep calling me to verify my cc number. When I look them up on my credit card bill for the $4.95 charge, the 800 number is no longer in service. However, when I try calling the number back that they keep calling me from I just sit on hold with music playing. I want to stop this prior to my 14 day free trail is over. Any suggestions? Of course like other post the packaging has no phone numbers or addresses to refer too.

• 

  Patsy Peton

  April 26, 2018 at 6:45 pm Reply

  RESOLVED and I am surprised. Received “free” trial product from PureRevives (charged $4.95 postage and handling). My credit card was charged $119.95 within 2 weeks. I immediately contacted the company and they did cancel “subscription,” which, of course, I did not request anyway. I returned the products (at my cost) and waited, and waited. I contacted the company again (by phone and email) several times and was told the refund was in process or on the way. It took over a month to actually receive the refund, but it finally posted to my credit card today (a process that should have taken about 3 days.) I kept an accurate and detailed “paper trail,” kept bugging the company, and filed a claim with the Colorado BBB. A lot of work, but it paid off – I was refunded my full $119.95.

• 

  Susan Sanders

  April 25, 2018 at 11:35 pm Reply

  The names used for mine was also Final Skincare and Flow Skincare.
  Phone # 877-296-6889 & 855-715-6422
  My bank says they can only cancel my credit card to prevent future charges and keep my email confirmation I received from these scammers.

• 

  Sharon Dickey

  April 25, 2018 at 6:52 pm Reply

  For Instantelixir Proactive Repair & Instantelixir Ageless Eye Revitalizer I responded to a free trial offer for $4.95+shipping & $4.90 + 1/2 price shipping. Fifteen days later charged $89.98 & $88.99 but I didn’t catch it until I had a pending charge for those same amounts 04/35/2018. I called the number on the package 1 888 409 4430 & was told I would get a 50% refund on the shipment in progress (nothing could be done about the charge for the original trial offer) & to just keep the shipment once it arrives. I was given cancellation numbers for each product & would get a confirmation email within 48 hours. Hopefully, both the email & refund will show up. My eyes are open now!!! Thank you for your hard work.

• 

  Susan Sanders

  April 25, 2018 at 4:24 pm Reply

  This should be illegal!! I can’t believe all the comments here. This just happened to me too and I am livid!! When they sent me the sample, there was no packing slip and there was no company name. I knew that wasn’t right.They will send you the sample, but then they keep charging your credit card large amounts (so far $374.00 CDN) and when you call them, they are very condescending and tell you that you have actually signed up for a “subcription” When you ask where this so called agreement is, they say it is right there and that you should have read the agreement. . They will not give your money back even though I didn’t receive any more product! We need to fight these scammers!!

• 

  Valerie

  April 23, 2018 at 11:08 pm Reply

  I want to cancel Krause. I didn’t order this.

• 

  Emily

  April 23, 2018 at 10:58 pm Reply

  What specifically did you say to them over and over to eventually get a refund??

• 

  D

  April 22, 2018 at 12:03 pm Reply

  833-657-0555

  • 

    Rachel Vrabel

    April 24, 2018 at 6:44 pm Reply

    what cream is this for? thanks for sharing

• 

  alison

  April 20, 2018 at 11:05 pm Reply

  Free trial of hydraclaire cream . tried to cancel Got the Phillipines despite it being 5 am on a saturday. was on the phone on the stated 1800 number for over an hour. Finally got an email confirmation that “no further orders would be sent ” Nothing to say the original free trial would be cancelled Could not get through again to their “customer service” number. They said i ordered a product… no price given .. by not Ticking a box to say I DIDNT want it. Lies and more lies Beware!!!!! I’m not confident that my credit card wont be charges for this product Other reports of scams say this will be $139. I’ve emailed them demanding a reply but none forthcoming.

  • 

    HAYDEE Velez

    May 16, 2019 at 6:41 pm Reply

    I have been scam from Immortellefacecream and immortellebloomeyeserum I need their phone number because they charged me the trial that I ordered and never received any products from them and they charged 90 dollars again twice and I haven’t received none of their product please if anybody have their phone number I will appreciate because I’m getting ready to put a law suit against this people

• 

  Vmoses

  April 20, 2018 at 9:32 pm Reply

  Rachel,
  Thank you so much for your blog. I have had these issues before because it’s so hard to tell the difference from a scam and the real thing. When I ordered from Revive Skincare, there was not micro-type disclosure of the fact that it’s a trail, and that your 14 days start from the time of the order. I have been caught in that scam before, and my bank only covered one purchase, and I paid $93 for the add on product that I could not remove from my cart. Red Flag!! It did seem legit this time.

  It is so frustrating trying to get that product advertised on Shark Tank. Does this product truly exist??

  Thank you,
  Valerie

• 

  Claire

  April 20, 2018 at 11:10 am Reply

  Hi Lauren,

  Did you ever get a contact number for dermaviva or radiance bloom?

• 

  Sue Johnson

  April 19, 2018 at 9:50 pm Reply

  Stupidly I thought I would try the “free samples”. It ended up costing me $148.56 after I tried to cancel. Be sure to read the fine print if you order one of these. It tells you that if you order the sample, you will be billed for the product unless you cancel in 14 days. They were “kind” enough to refund $$35.49.

  Facecreamreveal 888-662-9631 NV
  Eyeserumnaturalcomplex 877-741-4898 CA

  Never again will I make a mistake to order a “free” sample.

• 

  Dori Jalazo

  April 19, 2018 at 3:01 pm Reply

  Another scam phone number-
  Radiant Revive 855-633-0203
  I don’t know how I missed it. I always look for the fine print.
  Spent an hour , started at no refund, then 30% then 50% then 75% and finally after asking 50 times got supervisor and argued more started back at 35% I laughed, Ended up with 100% refund. Now I am waiting to make sure it comes through.

• 

  Julie Coulter

  April 18, 2018 at 10:01 pm Reply

  Glamor Gold- I thought I was getting a trial
  just pay shipping they sent me 2 jars in the same box.
  Charged me shipping twice 4.95. last month.
  today the following month charges 89. but from 2 different companies. on the same day.

• 

  DALE

  April 18, 2018 at 2:37 pm Reply

  You can also tell your story here. https://www.facebook.com/FaceCreamFraud/ I have notified my state Attorney General, Florida’s Attorney General https://www.facebook.com/pambondi/ , the B.B.B. https://www.facebook.com/BetterBusinessBureau/ , the Federal Trade Commission https://www.facebook.com/federaltradecommission/ , and the F.B.I. https://www.facebook.com/FBI/ about this scam. so all are aware of this happening. Please contact their Facebook page ant tell them this needs to stop. The louder our voices, the better chance we have in victory and warning others.

• 

  Elizabeth Cooley

  April 18, 2018 at 1:26 pm Reply

  How to STOP Glamor Gold to keep sending their product

  • 

    Rachel Vrabel

    April 25, 2018 at 10:25 pm Reply

    I go over this in detail in the blog… I would go back and read it. Best to contact your bank to dispute the charges if you can’t reach the company. Rachel

• 

  Rhonda

  April 17, 2018 at 11:23 pm Reply

  Radiant Brilliance
  844-716-1611

• 

  Karen

  April 17, 2018 at 3:05 pm Reply

  Glamor Gold Skin Care & Eye Serum
  1-844-676-7675 to cancel auto ship.

• 

  Jennifer

  April 16, 2018 at 9:12 pm Reply

  Creme Skin
  1-289-276-1919

• 

  Wylene Arroyo

  April 16, 2018 at 8:33 pm Reply

  Glamor Gold 844-303-6280
  [email protected]

  Pure Skin 888-624-6556
  [email protected]

• 

  Nancy

  April 16, 2018 at 4:09 pm Reply

  I ordered trial for AV skin 8559362777WA they charged me 98.42 never got my money back very upset.

• 

  KATHY

  April 16, 2018 at 3:36 pm Reply

  I tried to leave a comment but it would not accept the URL address, I tried several ways.
  I was able to cancel my “free ” trail among other products they added.
  Simply Flawless Anti Aging customer service # 888 514-5879. I was one of the lucky ones.
  Thanks

• 

  Donna

  April 16, 2018 at 2:49 pm Reply

  I ordered Made Pure trial and did not realize that the trial was only for 14 days – the site did not say anything about limited time. So I got charged the full price of $89.95 and $84.95 for the two different products I was trying out. I called the phone numbers to cancel – 888-683-0840 and 855-341-3931 – These were from the same company of Made Pure. I did get the subscription cancelled but I have to mail back the products to get a full refund. I was surprised that the service was polite and willing to refund me but will let you know if it actually happened. Thank you for your site, I wish I would have know about it before I ordered these products.

• 

  Rita Nardelli

  April 13, 2018 at 9:47 pm Reply

  I am 73 yrs old I orderedba free trial of radient revive but now am getting more in the maili tried to cancel but they say I am past the trial time I am allergic to product they gave me a hard time on the phone not a good business practice

• 

  Rick Roll

  April 13, 2018 at 4:45 pm Reply

  Omni Face Cream purchased from Instagram 877-640-0839

  Almighty
  Black mask – 877-646-5909

  You have to state that you cannot reproduce their terms and conditions. When you call they will say not to dispute as you don’t have a chance. Since they cannot reproduce or include their terms in email correspondence. Nor do they notify when they charge the end of trial. This company is a scam and do not use their worthless product.

• 

  Bernadette

  April 11, 2018 at 8:58 pm Reply

  Hi I got a free sample and now have been charge 89 euro for something I never ordered it’s from Derma Viva

• 

  Noelle

  April 11, 2018 at 8:24 am Reply

  I stupidly signed up for the Viva Derma face cream..would you have a no that I could contact to cancel the subscription…thanks Noelle.

• 

  Zandra

  April 11, 2018 at 7:12 am Reply

  The charge will appear on your bank statement as:
  WELLBEINGLIFE
  Revive Anti-Aging Facial Cream

  TOTALS
  Sub Total: —
  Shipping: $4.95
  NEED ASSISTANCE? GET IN TOUCH!
  Please contact us directly by calling (833) 657-0555, if you have any questions or concerns about our products. Thank you.
  Get Revive Skin
  Customer Care Department (24/7)
  [email protected]
  (833) 657-0555
  Notice: Please do not give out your card information over the phone. We will never call to ask for your card information.

• 

  Elois Kicklighter

  April 10, 2018 at 12:43 pm Reply

  “RADIANT REVIVE” and “STUNNINGLASH” are a

  SCAM!!!!!! rADIANT rEVIVE # is 855-633-0203, no luck on Stunning Lash! $300 out

• 

  Fris Flo

  April 10, 2018 at 3:48 am Reply

  Please add Pearlessence Cream at http://pearlessencecream.com/

• 

  Tani Taylor

  April 9, 2018 at 7:16 pm Reply

  Thank you for being here!! I am looking for contact information for the product Glamor Gold. I have spent much time and frustration regarding this matter. I am not even able to find an email address. THANK YOU SO MUCH!!!

• 

  L. Henderlight

  April 7, 2018 at 9:13 pm Reply

  1-888-312-9445
  Shark tank advertising free trails for Adelina skin care products

• 

  Jim DeLarber

  April 6, 2018 at 2:57 pm Reply

  Here are 2 new names for your list.
  GOZIOEYESERUM 888-860-4133
  YOUTHSKINFOREVER 844-839-5054
  Both these places billed me $189.00
  called them they credited me back $130.00,
  then March,6 and 7th billed me back $174.00
  Will call them today to find out why after they told me there would be no more product sent and no more hits on my credit card.

• 

  JY

  April 6, 2018 at 4:16 am Reply

  Hi All: To all posters on this webpage. I too was scammed by Radiant Beauty / Visible Allure 2801 Washington Rd. suite 107-263Augusta GA 30909.
  I paid the shipping & handling charges of $4.95 for the free trial. A short time later I was billed $93 & $94 for the extra bottles that
  was shipped without me knowing that these were recurring charges. Calls to their customer # 877-906-6790 fruitless, they refuse to listen,
  keep repeating from a script and refuse to refund and hang up. Today, I did the right thing, call the FTC (877-FTC-HELP);
  this is the US federal agency consumer protection agency that will investigate them if many people voice up and complain about them.
  DO THE RIGHT THING, CALL THE FTC AND LET’S SHUT DOWN THIS COMPANY – RADIANT BEAUTY AND HAVE THEIR OWNERS PROSECUTED.
  CALL TODAY, FTC (877-FTC-HELP)…. A FEW COMPLAINTS TO THE FTC ABOUT THEM WILL MAKE A DIFFERENCE TO HAVE THEM INVESTIGATED….

• 

  Kathleen

  April 5, 2018 at 3:23 pm Reply

  this number was not on your list 289-276-1919 antiaging creme through doctor phils wife I believe isnt it not ligit too box came from willowdale ont

• 

  Thelma Pine

  April 5, 2018 at 1:57 am Reply

  Envisageskinintl ships Ilus anti aging serum and Krasa skin cream. To cancel go to the websites contact us at the bottom of the page and they have an email link to cancel or the phone number is 1-844-820-3509 (US)

• 

  Dianne

  April 5, 2018 at 1:46 am Reply

  I was scammed by final skin advanced anti wrinkle cream if you need phone numbers
  Australia 1800571983
  NZ
  800446152
  North America
  8772966889
  Thanks

• 

  Maraci Barbosa

  April 3, 2018 at 1:46 pm Reply

  Another one for the list!
  Nouveau Restor! Trying to get their customer service number to cancel their scam cream!

• 

  Amber hickman

  April 3, 2018 at 1:23 pm Reply

  I’m wondering if anyone has not signed up for a trial but been charged anyway? After I called the company I asked what email they had for me and they gave me an email that started with Jason. Not mine or anyone I knows email. My bank wouldn’t reverse the charge saying the company had enough of my information to say it was me.

• 

  rita seals

  March 31, 2018 at 10:57 pm Reply

  I just received GLAMOR GOLD, is this on your list?

• 

  randy

  March 30, 2018 at 8:39 pm Reply

  EphamereSkinCream.com
  888-5845672

  888-9585036
  On credit card they were listed as:
  SKIN ANTI AGE
  and
  BEAUTYPDCT
  When I called the phone # and rep could not tell me the name of the company. he just said it was a skin care company. Looking up my wife’s name, then he told me the company was Ephamere Skin Cream.

  Reported charge as fraud to my CC company. Then discover second set of 86.09 and 97.08 charges, and called the company. Company said it would do me the favor of cancelling the most recent charges and we could keep the cream. CC company told me to return the most recent delivery and send proof to the CC company that it had been returned.

• 

  K M

  March 30, 2018 at 3:55 pm Reply

  Dermiva 855-832-2071

• 

  Priscilla

  March 29, 2018 at 11:05 pm Reply

  I am a 77yr old woman and tried the initial product from AvanDermNu anti aging cream and AvanDermNu Advanced Eye Serum last year. I did not like the product and did not reorder.

  This month (March) I was billed for two shipments without my knowledge and being on a limited income was overdrawn by these charges. I calledthe phone number 888-649-3646 on the packing list (which was only included in one of the boxes shipped to me) to ask for a refund and RMA as stated for return of product. I tried 3 times to make sure I was dialing correct and when the phone was answered I was told it was an automotive shop.

  I have asked my bank to look into this and hope the outcome will be favorable.

• 

  Carol

  March 29, 2018 at 3:50 am Reply

  Can you add skinbeauty 855 532-7102 and skindeal 844 864-2565 to your list? They charged me 219.94 nine days after they shipped the supposed trial of their anti-aging creams. Thank you.

• 

  P Branno

  March 28, 2018 at 11:30 pm Reply

  I just found out my 85 year old mom was scammed out of $100 by Instant Elixir Proactive Repair with this trial for $4.95 then telling her she signed up for a subscription service. She called her bank who called them & they said they would only credit her back 1/3 or $32. Even Citibank wouldn’t help her with a full refund. Shameful. The BBB in NC has 18 complaints & 18 negative reviews all for the exact same reason. Both their addresses are for a post office or a Pack-N-Post, not a real business. I also filed a complaint with the NC Attorney General’s Office. Instant Elixir Proactive Repair # is 888 409 4430. If you look for this product & click on Get my trial it now takes you to another product called Dermal Beauty. Their # is 1-877-276-2064

• 

  Gina

  March 28, 2018 at 3:17 pm Reply

  Number for Atheno.
  888-425-1579
  Called today, was not too painful except having to listen to him try to sell me more by offering up to 50% off. Embarrassed I got caught by this scam.

• 

  Andrea Helm

  March 26, 2018 at 6:56 am Reply

  I e-mailed you a few days ago: I found out that the name for the Ephemere skin products is under the name “Eloquence Skin.”
  Their phone no. is 888-214-1859 or 209-832-4884. That is from the credit card statement. Our credit card company said they will assist us in blocking the merchant from receiving funds from our account. Thanks for what you’re doing to help people in these scams!

• 

  betty bobay

  March 26, 2018 at 2:28 am Reply

  I just realized I’ve been scammed by Derma Luminous and called VISA to try to cancel the 3 payments they billed me for in Dec, Jan and March of 94.00 each!! I tried 888 597 9232 and the gal told me Corporate has to talk to me that she can’t pull me up on her computer???

• 

  L Dun

  March 24, 2018 at 10:13 am Reply

  Shark Tank is behind all this . I received 43.46 for 382.86 but I can’t file complaint I have filed 4-6 complaints government agencies . This is illegal business practices.

• 

  L Duncan

  March 24, 2018 at 10:06 am Reply

  Bullshit 386.82 I received 43.46 .If I didn’t file a complaint . Also contact the ICCC3 that us FBI .

• 

  Gigi

  March 23, 2018 at 8:00 pm Reply

  I’m with you sister….how could I be so dumb?
  I called 855-633-0203 and cancelled and I had the rep give me two cancellation numbers – Fingers crossed it is really cancelled.

  • 

    Bamboozled

    April 6, 2019 at 6:11 am Reply

    Reviv Ultime 18772381580. I tried to call and get a refund and they only agreed to cancel but not refund the $200 to back my account that was taken within five days of receiving the trial. I planned on canceling within 30 days because it was a 30 day trial but apparently the fine print says for 14 days from the date of order. Then I saw your website and follow the instructions.They offered a 40, 50, 65 and 75% refund. I said I recorded the conversation, And that I would report the BBB, my states Attorney general, and consumer affairs. After 30 minutes She said she would refund of the counts within 10 business days. I told her I was recording her and made her reiterate the refund with no stipulations. We shall see.

• 

  cynthia felicilda

  March 23, 2018 at 4:29 pm Reply

  ETERNEL CREAM SCAM… unfortunately I am one among those that are being scammed by this cream company. I did not know that they will register me as a member which I have to pay $99.00 a month and I have not read any conditions or fine prints that say so, I only noticed it lately that it is being charge on my card. I plan to return the item but I don’t know where to address it . I received the package without any brochure and return address on the box. Thanks for your phone list at least i can call them.

• 

  Robin

  March 22, 2018 at 6:57 pm Reply

  They got me to the tune of just under $400.00. Thank you for the information. I have contacted the company with several choice words and my bank.

• 

  Nancy

  March 21, 2018 at 10:07 pm Reply

  I’m fighting this company right now and will report to the FTC :
  Beautified Serum Lift

  I ordered a “free trial” agreeing to pay shipping 4.95. My cc was charge 4.95. I never saw the terms and agreement. Never thought much about it. A month later my credit card showed a charge of $89.95. I called the number listed on the credit card statement 888-523-9593. Spoke to Rachel ? She said I subscribed to a monthly delivery and this initial shipment reverts to full charge after a trial period of 14 days. I told her I never saw a terms of agreement. I had responded to a free offer. She basically told me there was nothing she could do but if I wanted to hold for 15-20 minutes I could speak to a supervisor. I decline to hold and called my credit card. I now have to submit dates and details to them. Add this company and phone number to your list if you like.

• 

  Leslie

  March 20, 2018 at 4:54 pm Reply

  I have also been affected by this scam. The company names that billed me are: Live Well Now 855 207 8419 (Canada) and Secret Garden 800 679 1715 and 800 679 1715 (Canada).

• 

  Kate

  March 20, 2018 at 1:25 am Reply

  I just got scammed on “free” trial form instantelixir. I received no notice that they were going to charge me. The products just showed up at my door. Please put instantelixer on your list.

• 

  Maria

  March 19, 2018 at 8:40 pm Reply

  Hello Everyone,

  This company was not on your list but is where my product came from;
  Gozioeyeserum 888 560-4133.

  There was another company and have asked my bank to see if they can find a number or web site for these guys. The name of the company is GOLDENS*SMTHANDYOUNG. I was so foolish to do this. I promise never to take advantage of another free trial offer. I do not remember seeing that after a certain time I would be charged full price for the product and that the product would be sent indefinitely .Maybe it was there in tiny, tiny print.

• 

  Nikki

  March 18, 2018 at 2:33 am Reply

  Derma Viva Skin, telephone: +61 2 8046 6522.
  And Radiant Bloom Cream +61 2 8046 6510
  Same; i signed up for the free trial that explicitly advertised “this is not an ongoing subscription – don’t worry you will not be charged a second time”, but sure enough they charged me 2x $130 a month later. I have rung them to cancel my “subscription” and they have promised a refund, but I’m also about to ring my bank because I don’t trust them. Their bank account appears to be registered in Latvia, but their phone number is an Australian number, and I paid in US dollars…

• 

  Beverly

  March 17, 2018 at 4:23 pm Reply

  Just wanted to pass along a number that you do not have–Nouveau Restro 866-471-8407. Ther number my bank has does not work any longer but connects you to a Credit Review. Thanks

• 

  grace

  March 16, 2018 at 9:20 am Reply

  his scam/thief is also using the following product name: trybrillianthydrate 1-888 3084018.
  They also used this to bill me Wolf Trading Company same contact phone number. My bank would not provide me with any information for some reason, I asked for documentation that this merchant provided that swayed them into reversing the charges (119.98) and they seemed to go around and about, and have never given me an acceptable response.

• 

  Jenn

  March 15, 2018 at 11:19 pm Reply

  Jeunr Fleur is a HUGE SCAM!! It is next to impossible to get a phone number. I found it though. Here: (844) 814-8531 They will offer you a 35% discount then a 50% discount on future orders. Do not fall for it. I’m usually good at not falling for this but I did this one and they charge you around $90 TWICE a month. Please don’t fall for their scan free trial. It is not free at all. Don’t go to the website to try to find answers. Call directly. Get the agents name and number. Ask for a confirmation number and email. Also, all how much you’ve been charged (if you didn’t catch this in time) since they started this. I was gobsmacked! You have to be very Firm to let them know you’re not messing around. If they give you any problems, threaten them with a report to the BBB. I feel so stupid for the money I wasted. ?

• 

  Eddie

  March 14, 2018 at 9:26 pm Reply

  I received a bank alert that my card was charged $89.94 by MPAADVE*MPASKINCREAM which I did not authorize. Good thing there was a number (888)308-8681 located at 808 N. Franklin St #291, FL 33602. They said that I ordered the trial for $4.94 shipping only and that was 15 days ago, past the 14 days period to cancel. I said that had I known this obligation I would have written it down and cancel it before the deadline. I am only living off of social security and a disabled 70 year old elderly. I cannot affort $89.94. That is my food for two weeks. Furthermore, there was no express or implied notice supporting this obligation. Nothing was mentioned about this trial period and $89.94 after. Unless they will add it later in their advertisement. Is there any way I can get my money back? This is a total SCAM, ILLEGAL and outright FRAUD! I will definitely report this to the BBB and the State’s Attorney General’s office. I didn’t see them in you list so you might want to add these monsters.

• 

  Gail

  March 14, 2018 at 9:20 pm Reply

  Uphoria Skin Care Products 888-407-0180
  Brilliant Eye 888-435-2386
  I have gotten 4 charges since my $4.95 for 2 products. 0n 02/05/2018

  2/20/2018 $100.20
  2/23/2018 $100.18
  3/5/2018 $100.20
  3/12/2018 $100.18

  They offered to give me 1 30% refund I refused. Then they offered 1 %50 refund I refused

  What can I do now? Purchase made with debit card

• 

  Wendy

  March 14, 2018 at 5:59 pm Reply

  Same story. Cancelled within 14 days and assured of no additional charges but original trial charge yet later that day my bank alerts me of possible fraud. When I call nouveau to fix, they state “no refunds per agreement” and insist I have no recourse and will not let me talk to a supervisor. I call back, this time they assure me a supervisor will call within 48 hours; four days later, no call. So I call back….NOW they can’t seem to find my account!!!! I can’t believe this is even remotely legal. Filed dispute with my bank and complaint with BBB. Here’s the numbers I have…
  888-614-9837
  866-353-3378
  855-772-7556
  855-602-2299

• 

  Barbara

  March 14, 2018 at 12:58 am Reply

  I wanted to let you and everyone else know that I have succeeded against the shark tank scam Soyeux perfect skin complex and eye serum solution.
  My email to them ([email protected]):
  I don’t know what kind of scam you are trying to run but I will not ever buy your products, nor will I recommend them. You tried to charge my card for almost $100. My bank is smarter than you.
  I will be calling the BBB and reporting your company.
  Do not attempt to charge my card as I never agreed to buy anything from you but the sample for the shipping charges only. Nothing your company has sent me told me this was a trial period or anything like that.
  Lose my information.

  Their response today:
  Greetings,

  Thank you for your order we appreciate your business! Your account has been cancelled. We have refunded all your transactions. You will not be billed again. Please call customer service if you have any additional questions at 844-495-3442 Monday through Friday 8:00 am to 8:00 pm EST.

  Thank you

• 

  April

  March 13, 2018 at 7:17 am Reply

  Is Dermiva Skincare Solutions a scam too? I didn’t see it on the list.I just received my “free” shipment. They actually put their address and and phone number on the back of the skin cream bottles. It says their number is 855-830-3088.

  • 

    Rachel Vrabel

    March 13, 2018 at 6:04 pm Reply

    yes if it was a “free” trial it’s only free for 14 days until they whack you with their full price of around $100 and keep mailing it to you each month until you cancel. Call asap. Rachel

• 

  Barbara

  March 13, 2018 at 2:05 am Reply

  I don’t see soyeux on your list, they may be going under a different name. Soyeux eye serum and soyeux perfect skin complex my bank let me know they were trying to charge my card for almost $100 but the bank stopped the charge. [email protected]. I see a phone number but left it at work.

• 

  Susan Thompson

  March 12, 2018 at 2:36 pm Reply

  Radiant Revive 855.633.0203

• 

  Bob

  March 11, 2018 at 6:56 pm Reply

  I got sucked in on the Nuvaclear scam but it looks like i was able to cancel any further shipments. The phone numbers that worked for me was (855) 217-1345 and 855-217-1108.

• 

  Klare Phillips

  March 11, 2018 at 6:20 pm Reply

  INSTANTELIXIR cancel: 1888 409 4430

• 

  Michelle L Beall

  March 11, 2018 at 7:43 am Reply

  Update to my earlier post: My email cams back undeliverat. Go figure…. Thank you to the person who posted the U.S. phone # for them.

• 

  Michelle L Beall

  March 11, 2018 at 7:17 am Reply

  INSTANT ELIXIR (26 & 27)

  Telephone # 0111- 466-777 (abroad)
  Email: [email protected]

  I just now sent them an email demanding cancellation and a full refund because I know I did not enter into any agreement with this company to continue taking money from my account, for whatever reason. I also threatened them as you suggested but I threw in my personal attorney for good measure. (No. I’m not rich. I just have legal insurance, so to speak. Comes in handy for times such as these). The last time this happened to me, I just had to say the word “attorney” and they were tripping over themselves to cancel my account. 😀

• 

  brenda

  March 10, 2018 at 4:41 pm Reply

  i was trying your face cream for trial. you took over 90 dollar out of my account and i want it back like now and when i feel like i will let you know after ii try itfor little wile.you will put back in my account now today or i will get a hold of my lawer on tthis asap

  • 

    Rachel Vrabel

    March 12, 2018 at 6:30 pm Reply

    Brenda, did you read the blog post you posted this comment on? I’m not the one charging you, my post was a warning about these scams and a list of steps you need to take to cancel! Please go back and read 🙂 I hate to say you’re barking up the wrong tree, but I can assure you it’s not “me” who’s taking your $$$$. Thanks, Rachel

• 

  Nowak

  March 10, 2018 at 3:00 pm Reply

  I signed up for eternal facial serum trial size and moisturizer. Was suppose to cost 4.95 each. I ended up getting charged $100.00 each because I did not cancel. However, i was not made aware of this. The company would do absolutely nothing for me. Two people I talked to were horrible!!!

• 

  Jane Jones

  March 10, 2018 at 12:49 am Reply

  I have been on the phone with these scammers all day & I am not going to stop until they issue a full refund of $89.98. Every supervisor I’ve spoken with has been rude & given me a different story about the so-called “corporate,” the invisible higher ups that do not talk to customers…..SCAMMERS! The last one was willing to issue a 75% refund “and that’s never been done before…” blah blah yeah right. As soon as I mentioned my bank, she said they are unable to issue a full refund without the bank on the line with me. The amount is pending, so now I have to wait for it to post fully to my account to initiate the dispute. In the meantime, these jerks need exposed all over the internet

  • 

    Rachel Vrabel

    March 10, 2018 at 4:14 am Reply

    Thanks Jane, you handle them like a champ, you have to be tough which is hard for some people so they get railroaded… good luck! Rachel

• 

  Venetia

  March 8, 2018 at 11:58 pm Reply

  Cancel my subscription

  • 

    Rachel Vrabel

    March 10, 2018 at 4:21 am Reply

    Venetia, please read my blog post, it is a warning and instructions on how to cancel free trials. I didn’t sell this to you, I’m a blogger who wrote a helpful post. Rachel

• 

  Marilyn Peckinpaugh

  March 7, 2018 at 5:41 pm Reply

  After over an hour waiting on the phone (888-409-4430) I was told they don’t take returns or give refunds. Their Negative Option Billing is so well hidden on the website that my bank and husband could not find it. I am filing a complaint with FTC.

  • 

    Charla Zutavern

    March 8, 2018 at 3:22 pm Reply

    Who is FTC?

    • 

      Rachel Vrabel

      March 8, 2018 at 9:03 pm Reply

      Federal Trade Commission

• 

  Terry

  March 7, 2018 at 4:00 pm Reply

  I do not see Amazing Skin on your list.SantaAnna,CA
  866-5484497
  I am fearful of calling after seeing so much about scams.
  Advice?

  • 

    Rachel Vrabel

    March 10, 2018 at 4:13 am Reply

    Thanks for sharing the number…sure sounds like a scam. Anyone calling they cream “Amazing Skin” makes me raise an eyebrow. I would definitely call your bank and see if they’ve been charging you and get a hold of them to cancel. If it was a “free trial” then it’s 99.999% probably a free trial scam. Rachel

• 

  Christine Lydon

  March 6, 2018 at 10:17 am Reply

  Yes I’ve been scammed once again!!!!! Second time since January I’ve paid for something only to see its a scam. This Derma Viva advert giving free serum for only the price of the postage so giving my card details to get postage they had me.
  Shocked to see two direct debits for €85 and €84taken in one go. They sent an eye cream that I didn’t ask for as well so they had me paying for two products and nothing was free after all. What a cheek. Been onto them but they don’t answer the phone. E.mail from them saying cancellation can only be done over the phone, yes if they bloody answered the dame thing.
  Got onto the bank twice and had to change my card number to block them, also the bank have blocked them and will send an E.mail to them to. I’m a pensioner and having half taken was a shock. Never will I buy another thing online. So beweare everyone nothing is free and if it sounds to good then forget it, not worth the sleepless nights. Soooo annoyed .

• 

  Bea

  March 4, 2018 at 4:07 pm Reply

  Number not on your list:
  Crème – 1-289-276-1919 (Toronto, ON)

• 

  Charla Zutavern

  March 2, 2018 at 6:13 pm Reply

  I posted on March 2nd, 2018 about Radient Revive and would like to add their second shipment arrived in less than a month from their first. (Spell check changed my intentional wording about the nasty cream to ‘nasty crew-man’—mistake!
  The face cream smells horrible. Do not use this product!

• 

  Charla Zutavern

  March 2, 2018 at 6:00 pm Reply

  I too fell for Radient Revive. I called them to cancel after they had already billed my card for two shipments of the nasty crewman—eye & face. I did receive email cancellations. I then called my cc and they have put the charges into dispute and asked I pay only the 4.95 for shipping which I have done. They will contact RR, but did tell me that if they don’t hear back from RR in 90 days I will still owe the amounts charged. Next step of action I will take is call RR again and tell them I am reporting them to the BBB and the other entity recommended. Then call RR back reporting I have done so asking also for a full refund. I’ll report back on the progress.

• 

  Laura Wanat

  March 2, 2018 at 3:21 pm Reply

  I got the free trial of a product called Instantelixir Proactive Repair and the phone number they have never works! So I sent them an e-mail like 2 days later and told them I don’t want the product and their phone number doesn’t work!! I don’t know how to get a hold of these people! Thank you Laura Wanat Wanat.laura@yahoo .com

  • 

    Rachel Vrabel

    March 5, 2018 at 2:54 am Reply

    have you tried calling your bank for a working number or filing a fraud dispute?

• 

  L Alfano

  March 1, 2018 at 11:36 pm Reply

  Radiant Revive skin cream
  855-633-0203

  very difficult to deal with, they kept trying to push and push. All I wanted to do was cancel a product that I had no idea I had on auto-ship due to a trial sample and I READ THE FINE PRINT.
  I had to get their phone number through my bank.

• 

  Terri

  February 28, 2018 at 12:28 pm Reply

  Hi Lee I’m delighted you got a refund..I’m in Ireland who could I contact to try get my money back they have taken €170 from my account tried to cancel the day I ordered and they wouldn’t let me…I’m so annoyed that I fell for this scam

• 

  Joanne L McMurtry

  February 27, 2018 at 6:35 pm Reply

  Thank you so much for the phone numbers listed. I was finally able to cancel an unwanted product that was being sent to me month after month! Even though inexpensive….it was NOTHING I HAD AGREED TO. Good consumer help!!!

  • 

    Rachel Vrabel

    February 28, 2018 at 12:10 am Reply

    Thank you Joanne, glad I could help! Sorry you got scammed, grrrr….! Take care and I appreciate you taking the time to comment. Rachel

• 

  Lee

  February 27, 2018 at 6:36 am Reply

  Hi there, I reported to BBB, and company made a refund for me both the shippment for trial (which I didn’t complain or ask for this) and the full price of $98.41. Now I’m just waiting for refund process which take 3-5 business days as company responded to BBB . I’m really happy.
  Anyway the strange things is two emails of the confirmation order (trial shipment and the full price) just sent to me, which they should send the date they dispatched. That’s weird.
  For my suggestion, if your order was not too long from the submit order day, you may try to report to BBB. I ordered on 1/11, the fully charged appeared on my transaction on 1/27. I called to cancelled on 2/2, called for refund on 2/22, and reported to BBB on 2/24. So totally is 44 days after submitting order.

• 

  Ken

  February 27, 2018 at 6:19 am Reply

  I’m afraid we have been scammed for three different products. Thanks to your list of numbers, we now have the phone numbers for two of the products and will be making those phone calls shortly. The third one is “ENVY RX EYE CREAM”. If anyone knows a number for these scammers, please share. Thanks Rachel for providing such a needed service and a place for anyone to share information as well as questions.

  • 

    Rachel Vrabel

    February 28, 2018 at 12:09 am Reply

    You’re welcome Ken, thanks for your comment! 🙂 Rachel

• 

  Laurie

  February 27, 2018 at 5:07 am Reply

  Is there a class action lawsuit? I, too have been scammed!

• 

  Laurie

  February 27, 2018 at 5:05 am Reply

  I too have been scammed for $200 – split into 4 different bank transactions and to no avail when I called the company for “Adelina” which supposedly was Theresa Caputos new line of ski cream! The box came with no paperwork or mention of Theresa C. I called the number on my bank acct info : 855-247-4259 (CCBskincream). The other transaction is for MCHINVE*micheyserum $89.95 and $89.92. Why isn’t there a class action lawsuit? I want in! They wouldn’t refund me my amounts and that didn’t even I coue the two prior where they took $4.97 & $4.99 out of me – I should’ve been suspicious when those came out split up instead of as one. I will call my bank tomorrow but I sure hope there’s some reprieve or we all need a class action lawsuit!

• 

  Kathy

  February 27, 2018 at 1:13 am Reply

  I received Lumidaire – Serum and Face cream as Fell Fargo reward because I do the survey. Then, the Lumidaire automatic sent more products to me and charged nearly $200. I contact to them to return, but they do not want to receive their products back even though it was on shipping way. Terrible ! my circumstance is hard and $200/month is too much with my family.
  Please careful Lumidaire.

• 

  Carol Critney

  February 24, 2018 at 10:01 pm Reply

  here’s one you don’t have on your list of phone numbers radiant revive 1-855-633-0203

• 

  Lee

  February 24, 2018 at 7:04 pm Reply

  Did anyone read terms and condition that we can’t return unopen product? They said it’s their policy.
  After I noticed my transaction $98.41 was charged from Avila, I find the number from website Avila ageless was 866-921-7393, and I contact for the cancellation. She tried to gave me a discount but I didn’t take that. She cancelled and a cancellation confirmation was sending to may email. I thought they would process the refund, but they didn’t. Few days later, I checked my online banking and tried to dispute this transaction, but there was the question “do you allow company 15 days to process?”, so I waited. (I should have call to company.) I replied back to the cancellation information, which was a customer support email, and ask why I didn’t get the refund, they said that charged for the product I had, the trial one. Then I called to company again, this time I use a number they attached in the email which was 888-535-4536 (I just notice now that they are different number, so strange!!) Using this number, I spoke to 6 representatives to ty to get my money back, they all end with cut conversations and hung up. So I disputed the transaction online. Just waiting with hope that the dispute will be approved.
  Last, I’m not an American, and just came here to study last year. I never think that the fraud, the gang, the unlawful things would happened here, the USA, the strictly law enforcement, but can’t do anything with this issues. As I read all comments here, it’s been a year. The fraud company still out there. Very disappointed, the USA.

• 

  Jasmin Gross

  February 24, 2018 at 5:40 am Reply

  BRILLIANTYOUTHSKINCREA showed up on my pending bank transactions for $19.95 and I have no idea what it belongs to. Any ideas? I’m going to file a fraud alert as soon as it actually clears since pending transactions technically don’t exist.

  • 

    Rachel Vrabel

    February 27, 2018 at 2:26 am Reply

    It sounds like some sort of a free skin care trial scam, I would dispute with your bank right away. Rachel

• 

  Barbara Parisi

  February 23, 2018 at 2:22 pm Reply

  Lunata intensive eye serum $89.65
  877-401-1673

  le.baleux anti-wrinkle complex $98.64
  888-217-9319

  I called the 877 number first. They handled both products. Immediately agreed to refund total amount which caught me completely by surprise. So, by the middle of next week the refund should show up. We’ll see!

• 

  Brenda

  February 23, 2018 at 12:51 pm Reply

  Instantelixir phone number 888-409-4430. This also comes under a different product name from what I ordered. To place the order the only choice of buttons to push is “Rush my order.” They don’t tell you that will cost an extra $2.95. And they added on an eye cream that I didn’t order for another $4.95, then charged me one day for $89.99 and then the next day for $89.99. They don’t send an invoice, you have to wait for the surprise from your credit card company or your bank. And they provide no contact info.

• 

  Gayle Chamberlain

  February 23, 2018 at 8:53 am Reply

  Same story, different company.
  Glamor Gold. Ordered sample via phone and not advised re further obligation.Charges to card in excess of $84.00 x 2.Called credit card Co who said they will remove charges.When Itriedto call numbers on card (separate phone #for each product) advised both #s were no longer in service. Products were billed under Flawlesage and Flawlesbeauty.
  Left all info on Glamor Gold website and moments later it was removed.
  Phone # on product label: 1-844-863-8862. Got recording advising that it was after hours. Will try to contact them in a.m. Also plan to cancel credit card, call the BBB, leave note on Yelp and since I have family member @ AG office will involve them. Think I might also contact local TV trouble shooter.
  Found another # : 1-447-744-7889. This is listed as customer care # under Glamor Gold.
  Thank you so much for this blog. You provide a great service!🧐

  Thank you so much for maintaining this blog!

  • 

    Rachel Vrabel

    February 24, 2018 at 1:34 am Reply

    Thank you Gayle!

• 

  Karen

  February 22, 2018 at 8:53 pm Reply

  I have a phone number for Radiant Revive. 1-855-633-0203. I was able to call & cancel today (2/22/18) but still have to dispute the first $89.95. The website I ordered from didn’t work anymore and I couldn’t get the return info. The phone no. is from the credit card charge.

• 

  Aryn Doyle

  February 22, 2018 at 8:41 pm Reply

  I was recently scammed by Made Pure skin cream! I saw an article on Pinterest about this anti aging cream & all the sharks on shark tank backed it up. Well of coarse as you read on they link the name of the said skin cream to a page you can get samples for $1+shipping. I thought It would be nice for my mom to try. After putting in my info and confirming & placing the order It went to a page of an e magazine. Not sure what the name of it is, a health magazine. I thought it just another ad & I wasn’t interested so I closed the page. When I received my “samples“ yesterday and got to separate confirmation emails. One confirming I got the skin care products and another with my e magizine charge of $19.83 I started research the skin company and found this page. It was a fake article and my card would be charges $83+ If I didn’t cancel w/in 14days. I called the support # for the made pure cream and told them I wanted to cancel right away and ensure my card would have no other charges for the skin cream or the e magizine. The woman was very rude and became annoyed bc I was annoyed she kept trying to sell me this subscription for 6m or 3m for how ever much. I was very clear that I didn’t want any further charges. I asked if she could give me the # for the e magizine(they are separate companies) which she did, after reading it once quickly, she hung up. I called the the emag support, had to talk to 4 ppl but once I got to someone who could help me get my money back I got my refund confirmation email while I was still on the phone with her. She apologized and I thanked her. I called made pure skin care support another time to ensure it was indeed canceled. The man interrupted me saying you’re accounts been canceled. I got his employee number so if I end up getting charged again I have that. I haven’t gotten a confirmation email of canceling the subscription so that’s a little strange to me.

• 

  Suzanne

  February 22, 2018 at 4:49 pm Reply

  My Credit Card company just gave me these two number to call to cancel Made Pure Eye Serum. 888-683-0840 or 855-201-7863. The company was very civil and cancelled the product. However they gave me a code that must be attached to every return box called an RMA# that you must get from them to return every product. And it must be written on the label when you return your product. I will never do this again!

• 

  ANNA

  February 19, 2018 at 7:28 pm Reply

  SCAM by Celleste Skin Vitality Serum. I never ordered it. The numbers appearing on my charge card statement are for “Customer Care” at a men’s product company, which company denies any knowledge of the Celleste Skin Vitality Serum. I have looked through your list of numbers and the readers’ comments, but have not found a “real” number for this company.

• 

  Carmel D

  February 19, 2018 at 2:32 pm Reply

  I fell for Instantelixir. Did not read the terms. Charges hit my back account on day 15. No contact information on the email. After much digging on the internet, I found the #. Spoke with a sweet southern lady. I stuck to my guns and threatened to dispute all of the charges. She finally refunded me. 2?weeks later, another $4.95 charge hit my account. I called them again. This charge was for a membership discount for other products. Once again, I threatened to dispute the charges. They finally agreed to a refund

• 

  Becky Gommel

  February 16, 2018 at 8:17 pm Reply

  Another free trial. They too advertised that they were a Shark Tank Product! Of course they also get you on an eye cream. I just tried to cancel (I ordered the free sample) and I was told I could not cancel until I received the product. When I got very upset and brought up the Attorney General and fraud, they cancelled my subscription. At least that’s what the customer service rep told me. I’m keeping an eye out for any additional charges.

  The product name is InstantElixer Proactive Repair and InstantElixer Eye Serum. Phone #: 888-409-4430

• 

  Christi

  February 16, 2018 at 2:19 pm Reply

  Just got scammed by instantelixer #888-409-4430. If you don’t cancel within 14 days, you are charged $89.98 and they refuse to refund it. It’s crazy how many scams are out there! I will never get sucked in by a free trial again!

• 

  MARGARET HORN

  February 15, 2018 at 6:46 am Reply

  My BANK actually alerted me about this company DERMIVA SKIN CARE SOLUTIONS. Trial was about $10, no information at all about recurring fees. You had to click on the eye cream, just to get the skin cream. Charged me $86 2 times in less than 15 days! I am disputing with my bank’s assistance and I called 888 509 8221. Got cancellation #’s but they refuse to give me ANY $ BACK and refuse to give me the address to send the UNOPENED AND SEALED product back. I am having my bank handle the dispute now, and if that doesn’t work, I AM contacting the BB B and my attorney! Yes, I am that disgusted! Does anyone have the ADDRESS FOR THIS SCAM, so that I can send the un-opened product back?

• 

  liz hornbeck

  February 14, 2018 at 7:16 pm Reply

  Suisse skin and eye crème
  866-205-3106

• 

  Sondra Simons

  February 14, 2018 at 3:03 pm Reply

  Gold Health has been charging me 2 charges phone numbers are:
  1-855-813-8703 1-888-596-5784
  DO NOT BUY FROM GOLD HEALTH!!!

• 

  Joanne T Gallant

  February 14, 2018 at 4:52 am Reply

  Hi Racheal, I just wanted to warn everyone that these scam continued to charge me $4.95 every month. I noticed it and stopped the credit card and reported it to my bank. watch out for more sneaky charges or better yet get a new account number.

• 

  Dorann

  February 13, 2018 at 8:20 pm Reply

  Instant Elixir-scam- phone number 1-888-409-4430

• 

  Rose

  February 13, 2018 at 6:45 pm Reply

  I notice a lot of these skin cream scam people use the same phtographs!

• 

  Diana D

  February 13, 2018 at 4:18 pm Reply

  Radiant Revive 855-633-0203

• 

  Linda

  February 13, 2018 at 2:12 pm Reply

  How about instantelixir. Apparently they have a 14 day trial and then charge $89.98 if you do not cancel. Their # 1-888-409-4430.

• 

  Linda

  February 13, 2018 at 2:12 pm Reply

  How about instantelixir. Apparently they have a 14 day trial and then charge $89.98 if you do not cancel. Their # 1-888-409-4430.

• 

  Tracey

  February 13, 2018 at 3:06 am Reply

  Getradiantbloom and Derma viva skin just came. I cancelled immediately and cut off card. 150.00 for two products. Swiss claiming Christie brinkley cream.a scam?

• 

  Maggie

  February 9, 2018 at 11:16 pm Reply

  I need a customer service phone number for Luxure agelessness cream subscriptionI. Do I can cancel.

• 

  Linda Ward

  February 8, 2018 at 9:29 pm Reply

  I just used this phone number to cancel product 1-855-633-0203.. I, too, feel the fool for trying this scam… they do not give you enough time to really try the product and make is SO difficult to contact for cancellation. I, was, however, able to get thru, but we will see if the cancellation indeed goes thru…don’t fall for these scams…shame on me for this…fine print doesn’t appear until cc has been submitted as another person noted…I will never do a “free trial” again… seriously…did I really expect a FREE trial??? not happening… fell for the Shark Tank approval.. dumb dumb dumb…

• 

  Pearle

  February 8, 2018 at 3:12 am Reply

  Kay, I agree with you 100%. I am so angry with myself. I fell for the shark tank connection. I called and they cancelled the automatic reorder. But I don’t trust them I will get with my bank. I told the representative that if they didn’t cancel it I would have my bank do so. UGH. I can’t believe I did this.

• 

  Donna Aquilina

  February 8, 2018 at 1:49 am Reply

  Good afternoon,
  I am trying to find a contact number for Active Plus Youth Cream & Serum so that I can cancel and hopefully receive a refund. Their number(s) are not on your list. Do you by chance have their number? Please let me know as I really cannot afford to be charged every month and have three months supply still in their packaging.
  I look forward to receiving your earliest response. Many thanks, Donna

• 

  Sheila

  February 7, 2018 at 10:53 pm Reply

  How can I get my .money back from this company

• 

  Barbara

  February 7, 2018 at 9:18 pm Reply

  How do they get away with this. I too have been scammed by ordering a free sample and they send me a 30 day supply of revive cream and charged me to charges one of 119.92 and one of 119.95. If it sounds to good to be true it is a scam. I paid the shipping charges and now they deducted this. Another senior citizen scammed. I filed fraud charges against them. This is the number on the sheet they mailed with Revive. It doesn’t look professional. Their customer service on the sheet 18336570555 is a number I called. She said they may partially send a refund. I told her they were scammers and I do not want their products. How do we get our money back? They have to right to keep money for a product you did not order. I want nothing from this company but my refund.

• 

  Rhonda Hansen

  February 7, 2018 at 5:56 pm Reply

  Avila Ageless Serum and Avila Firming Moisturizer Cancellation number 866-622-5042

• 

  Ali

  February 7, 2018 at 11:57 am Reply

  I too did not receive an email at the time of purchase. Just another trick in their long repertoire to mislead buyers.

• 

  Ali

  February 7, 2018 at 4:35 am Reply

  Good evening Jill,

  You must contact your bank and bring to their attention the withdrawn amount in question, and inform them of your wish to contact the recipient of that amount in order to negotiate a refund. They will then provide you with the company’s phone number, to which they have access and may not be the same as the one mentioed on the website.

  Given how these companies operate, it is likely that they have intentionally not provided the correct phone number on the website so as to evade being contacted save by the few who go through the trouble of contacting their bank and demonstrating tangibly their desire to get in touch.

  In other words, this could be done knowingly to thin out the crowd and avoid acquiese

• 

  Sharon Clark

  February 7, 2018 at 1:27 am Reply

  Radiant Revive 855-633-0203

• 

  Jill Hunter

  February 7, 2018 at 12:55 am Reply

  I too was scammed by Derma Viva and they have today taken money out of my account and I cannot contact them at any of the phone numbers on their email……

• 

  Adrienne

  February 6, 2018 at 9:27 pm Reply

  Just had this issue with Ephamere cream which was on Shark Tank! The sharks all bought into it so I thought it would be legitimate!
  Paid the $4.95 shipping and then $97.58 showed up on my credit card (more than 14 days later and my bank’s fraud dept even called me). Negative option billing. Called the number the bank gave me – because it was past the 14 days when you could cancel, I had to pay the fee and cancel now. They say they are sending me a free month’s supply for my trouble.
  Came up as Health Truth (hah!)
  1-866-495-1321

• 

  Mary

  February 6, 2018 at 8:16 pm Reply

  I stupidly ordered a “free trial” of Suisse Renewal on Facebook and never got an email about the order. They obviously do this so you can’t read the terms and conditions. I did receive a trial eye serum and trial face cream which DID NOTHING! I received a fraud alert on my phone when the two charges came through, one for $91.36 and one for $89.42! I cancelled that card right away so they can’t charge me anymore and then I called 800-797-1080 and the girl at first offered to refund me 35% which I said no way. She then said 50% and said a cancellation email was sent. I never got it but I did get a cancellation number which I plan to dispute this with my bank. Has anyone else had the same experience with not getting any emails from them??

• 

  Ali

  February 4, 2018 at 4:33 pm Reply

  My advice is that when you do call the company and speak to a representative, please do be firm and assertive.
  Do not be afraid to raise your voice and be loud and persistent. Never, ever give up and simply pay no mind to what they say.
  Insist on a full and complete refund taking place immediately… accept no other alternatives. This is the only way.
  If they do offer alternatives, like refunding 50% of the amount, refuse. If they “elevate your case” and advise you to wait for a phone call from a manager, refuse and insist on settling it “here and now.”

  If they hang up on you, just call back. They know it’s you because they can see your phone number/caller ID on their screens. Any time you call back (after the initial call) and they ask you to confirm your identity or tell them your phone number or email address, just refuse and tell them that they know exactly who you are because they can see your number on their screens. This is all part of the intimidation and assertiveness and strength that you should convey to them so that they mentally mark you as “serious/persistent” and refund you the money back.

  It’s like a confrontation with a wolf in the forest. In order to survive and not get eaten, you should try to make very loud noises and spread your arms and fingers to appear physically bigger than you really are in order to scare the wolf into thinking that you are not to be messed with. That is the analogy that you should keep in mind when dealing with suck companies who know fully well how slimy and predatorial they are.

  They tend to judge the seriousness of your case by how angry, frustrated, loud, stubborn, and persistent you are, and by how many times you call them. I know it could be very comfortable for you to be “that person”, but it will come in handy because that is the only language they seem to understand.
  Speak to however many representatives that you can speak to. I must have gone through eight or ten different people. Just keep at it, and keep calling. The more you call, the more your increase your likelihood of getting a refund.

  Believe me, they will budge and cave in. That is their training, They have been taught to keep resisting and to never concede or give a refund until a certain amount of calls has been made from a person, or a certain number of refund requests made, or a certain amount of minutes passed, or a certain threshold of “tension/anger/loudness” crossed.

  You can make up all the excuses and rational arguments in the world, but that just doesn’t count without the loudness and frustration and persistence.

  They might offer to transfer you to a “manager” or a “superior”, but don’t be intimidated. It’s simply just another kid on the team with equal authority and status as them. They have no remorse about lying. It’s all just staged to invoke professionalism and order and structure. They lied to you in their ads and mislead you at the time pf purchase, so what makes you think they will not lie to you on the phone?

  I personally mentioned, loudly, frustratingly, and intimidatingly, my minimum wage (which is true for me), and my work lifting heavy boxes and loading/unloading trucks (which is true for me), and my wish to buy a little treat for my mother during Christmas (which is true), and my ability to use that money for better causes like charities (which I do) as well as the waste of time and frustration (which is true).

  I mentioned how one of the amounts that was withdrawn from my account ($96.something) was almost equivalent to me working eight hours earning minimum wage, which is true for me… and that if I was willing to work for eight hours lifting heavy boxes and loading/unloading trucks to earn that much money, then I would have no problem or qualms about spending eight hours comfortably sitting down in a chair and speaking to a representative on the phone to get that same amount of money back.

  I have gotten a full refund of $405 (minus $1.70) and the way I accomplished it is by doing two things. The first is a heartfelt prayer asking God for help to refund the money back, and He did and here I am telling you the story. The second thing is what I told you above about being extremely insufferable to the representative(s) on the line.

  Please, please, please do remember however to never personally insult the representative. They are just people who want to provide money for themselves and their families. Yes, they are doing that on great expense and detriment to others, but their moral compass is not for us to judge… and I don’t pretend to know how low (I) will stoop in order to provide for myself and/or my family if I was placed in the same situation as they are.

  With all my yelling and anger, I made sure to tell the representatives that I did not doubt their basic goodness as a human being and that I had no problem with them personally, but that my problem was with the company they worked for. I quote myself here: “I do not doubt, for a second, that you are a good person and if insulted you in any way, then I apologize. My problem is not with you, it’s with the people who came up with this scheme… etc.”

  Channel your anger and frustration to the company, to the decision makers who came up with the idea and hired the representatives… not to those lowly representatives themselves who have to endure remorse and feelings of guilt. Spare them the moral lecture and give them a (mental) break. They need it, psychologically.

  (((IMPORTANT)))

  When asking for a refund, you must ask for an email to be sent to you (NOW, remember) telling you the exact dollar amount to be refunded.
  This is CRITICAL, because that is the only legally binding thing that will commit them to refund you the money. This email/document will act as proof for the bank to pursue the company for a refund.

  Without that email, you have nothing. They can verbally agree to refund you the money on the phone, but without the email, they are not obligated to do anything. They might do that just to get rid of you.
  INSIST ON THE EMAIL!

• 

  Ali

  February 4, 2018 at 3:27 pm Reply

  Hi there,
  I’m in Canada and I have been scammed by this. Here are the names of the companies which appeared on my credit card statement, along with their phone numbers as provided by the bank.

  TrueYouthLifestyle: 1-800-753-9046

  Bheyecream: 1-866-546-8817

  OLSkinCare: 1-844-246-9808

• 

  M

  February 4, 2018 at 2:55 pm Reply

  I got caught by ‘Creme’ also. Calling the bank today to try to work it out. I called ‘Creme’ but they only would give me a discount which I refused. I want the money back that they stole from me.

• 

  Vicki

  February 4, 2018 at 8:23 am Reply

  I sent for the ilus anti-aging serum and the krása anti-aging cream, thinking for 5 bucks it woulb a trail size. Nope, it came full size and 2 days later $212 was gone from my acct. That was half of my paycheck! The was nothing about a 14-day trial period or a subscription for more. Help!!

• 

  gary white

  February 3, 2018 at 10:13 pm Reply

  AvanDermNu///#877-251-3467 that is the product, company is zen*dermwrinkle same story free sample, followed by charge of 87.50 called got lucky,said they would give me a refund of 60.00 took the money and running, gave me a cancellation # shameful business practice, wish I could do more

• 

  Sandra

  February 3, 2018 at 1:52 am Reply

  Y did yal take more money out of my account,I cancelled last month.now I need some answers

• 

  Janet Conroy-Link

  February 2, 2018 at 8:30 pm Reply

  A day or 2 after I ordered Everfirm I realized I made a mistake. I reread the emails they sent and got the phone number to cancel but you can only call M-F 9 am to 5 pm EST. I placed the ordered on January 28th and called on February 2nd. The woman tried to tell me that because my trial wasn’t over I would have to ship the product back at my expense and pay an additional $9.95 fee or I could call back and cancel in a week and a half. The woman was very pushy. I remembered the advise you gave on your blog and remained firm. I told her I did not want to call back at a later date to cancel because I wish to cancel my subscription NOW and I would not be sending anything back as I had already paid for the sample product. When she started her push I interrupted her and told her if she didn’t cancel my subscription now I was going to report them to the better business agency and also to my credit card company. She finally agreed to cancel and said I will be getting an email confirmation. I think I’m going to report the incident to my credit card company even if I get the confirmation email. These people are not trustworthy. Thank you for the advise.

  • 

    Rachel Vrabel

    February 2, 2018 at 9:27 pm Reply

    Go Janet!! 🙂 Thanks for sharing your story, good for you for remaining tough! Rachel

• 

  Merry

  February 1, 2018 at 9:48 am Reply

  Stupid me ordered samples “Try Intense Beauty $9.90. Then they took $119.95 -Aqeless beauty skin& $119.92 – Cotton Gin Market from my account. Spoke to several people during the next day. They would say no refund, then ok we’ll give U $41.97, then $71.00 then 1/2..I told them I want every dollar they stoled from me..I threatened them with T.V. exposure..OMG I will do all I can to get it back..I feel so bad.They stole $$ from me. They are thiefs!!Going to bank tomorrow, will contact television channel for help & my congress rep..they can’t get away with this its ROBBERY

• 

  Ruth Dimion

  February 1, 2018 at 3:17 am Reply

  What about Creme, with a mark over the first e ? I could not find the ” fine print” for these 3 products. AND every time I check the Meghan Merkle column to the right of my face book, the product has a different name.

• 

  Joanne Spicer

  February 1, 2018 at 1:10 am Reply

  IHP creme eye
  IHP creme moisturizer

  1=289-276-1919

• 

  paula

  February 1, 2018 at 12:05 am Reply

  got scammed by instant elixir also been working on refund with no results. same old bs. 1-888-409-4430 [email protected] good luck your going to need it

• 

  Rhonda Mensen

  January 31, 2018 at 11:00 pm Reply

  Here’s the phone number for Active Skin Serum 855-840-4756 and the website is https://activeskinserum.com. it’s listed as Yogi Brands, 3479 NE 163rd St. #630, North Miami Beach, FL, 33160, United States. A search of the company name took me this site:
  https://www.flcompany.info/florida?utm_source=P17000045006&utm_term=Yogi-Brands-Inc,
  but I can’t find anything on the BBB site for this company.

• 

  marie

  January 31, 2018 at 10:57 pm Reply

  instant elixir proactive repair… that apparently has nothing to do with Proactive Repair. 888-409-4430. R they on your list? Should be…I’m still fighting them !

• 

  trish Green

  January 31, 2018 at 9:59 pm Reply

  I found a number for a company that scammed me for a free trial of Ephamere skin cream.
  A man supposedly cancelled the account they had set up for me. it is:1–888-552-9750

• 

  Bonnie

  January 31, 2018 at 7:46 pm Reply

  I had ordered my free trial. There were charges of 89.90and 89.92 on my dept card. The names were different, forte cream and skin solutions Llc. I can’t find a number for either one and my bank is not helping me. What do I do? I need to find the numbers. I’m going to have to cancel my card too. Any advice or numbers for these co.?

  • 

    Rachel Vrabel

    February 2, 2018 at 10:30 pm Reply

    If your bank is not helping, that’s terrible! Tell them to cancel your card and demand to file a fraud dispute. Good luck! Rachel

    • 

      Cathy Corey

      February 4, 2018 at 8:22 pm Reply

      My bank, U S Bank opened a fraud
      Investigation and reimbursed my account! Two months plus they then sent a letter saying the company had given me notice!
      I called and called the fraud dept and I was told they had to give the $ back to the scammers!
      What bs!
      If I had closed my account it would have ruined my credit! $200 and I am a senior on a fixed income!!!!

      • 

        Rachel Vrabel

        February 5, 2018 at 9:05 pm Reply

        That’s awful Cathy! I swear some banks just want to get their money too. These free trial ads are violating the negative option law for consumers – they are supposed to make their terms and conditions very clear and easy to find, and we know that’s not the case. You can file a complaint with the Better Business Bureau, your state’s Attorney General’s office if you want to make a case… good luck and I’m so sorry! Not the outcome I like to see. Rachel

• 

  Patricia

  January 31, 2018 at 7:00 pm Reply

  have you a number for derma viva

  • 

    Rachel Vrabel

    February 2, 2018 at 10:29 pm Reply

    Oh I don’t see that one on my list, call your bank! Good luck, Rachel

• 

  Vicki Marsden

  January 31, 2018 at 5:47 pm Reply

  My bank gave me this number for the following products:
  NuvaClear Eyes, NuvaClear Skin.

  They go by Skin Refresh or Youth and the phone number is: 888.945.8354.

  I’m $400 poorer but finally got out of this scam today! Make sure they give you a cancellation number.

• 

  shirley

  January 30, 2018 at 11:15 pm Reply

  have you got megan markle phone number 4 face cream thank you

  • 

    Rachel Vrabel

    February 2, 2018 at 10:17 pm Reply

    I’m sorry I don’t think so, call your bank and ask for the number of the company who is billing you. Rachel

• 

  Kay

  January 30, 2018 at 2:13 am Reply

  Bonnie, I have a number for InstantElixir. And an email. I also got stuck with their “trial offer” after they lied about being on Shark Tank.
  email: [email protected]
  phone: 888-409-4430

  They sent me a confirmation email with my cancellation, but i’m worried about some random charge showing up on my credit card. They also said that they didn’t take the product back, which contradicts what the website and their terms and conditions said. Crossing my fingers.

• 

  Linda Faubert

  January 28, 2018 at 4:47 pm Reply

  I also ordered Creme Skin and was fist billed about 95.00 from amazon and now Iv’e been billed 110.00 ,, I just saw this today while doing my on line banking, I’m going to call and cancell my credit card but would love to speak to these peaple if you have a number for them

• 

  Kay

  January 28, 2018 at 2:56 am Reply

  You can add InstantElixir to your list. I very foolishly signed up for this thinking it was the one that was on Shark Tank. I’m so mad at myself. I know better, and there were red flags. I’m PRAYING that my credit card company will block the charges. I am returning the product as directed even if I have to overnight it to make it within the 14 days. I want to add that I had entered my credit card number, but not clicked the purchase button, left the site just to check another source, and when I came back, it said that my purchase was complete. Then, of course, I doubted myself so I just figured it would be ok. Wrong, wrong, wrong!! I’ll never order anything like this again! Tough lesson to learn : (((

• 

  Cathy Miller

  January 27, 2018 at 7:42 pm Reply

  Scammed by Nature Skin Cream & Nature Eye Serum
  855-205-4175

• 

  Myrna

  January 26, 2018 at 7:07 am Reply

  I ordered for s free trial of AvanDermNu and paid the shipment of $10.66 for two tiny minuscule size samples last mid/November. Then I got another shipment mid December which I refused and asked the post office to return to sender. I did not know that they charged my credit card for $178.00 for it, as my husband paid the credit card charges. Then a second shipment came and I refused again. When I asked my husband for the credit card statement, I was surprised for 3rd charge if $187.00 to my card. The charges were split in three transactions within the same statement, so it will not alert customer about it. I immediately sent them an email letting them know that I will contact my bank about this fraudulent practice of this company, and that I will report them to the Better Business Bureau and to the Department of Consumer Affairs. They immediately responded that they will be canceling my subscription ( which I responded I don’t have a subscription from them, just responding to their free trial offer). They also said that they will not charge my card anymore, which I responded that they cannot do it even if they wanted to since I immediately reported this fraud business practice to my bank who will investigate this matter, and suggested that I close and cancel that credit card, which I did. I checked the BBB and saw similar complaints about this company doing exactly what they did to me. This company is owned by two sisters and they appeared on Shark Tank and was immediately got those hosts investors invest on them. I will let these investors and the executive producers of Shark Tank the scam practices these two sisters company are doing, and I will provide them with copies of complaints filed at the BBB. I will also sent these copies along with my complain to tv statins where they do investigative reporting on fraudulent business practices like AvanDerm Nu. I will also try to contact all that filed a complaint on thus company to do a class action suit against this company with the hope that this company shuts down before it scam more people.

• 

  Rosemary Player

  January 25, 2018 at 10:47 pm Reply

  Hi – have another one for you FINAL SKIN .
  The numbers they give – (which come back immediately that they have been disconnected)

  1-1800-571-983
  877-296-6889

  The address: 66 Windson (Windsor??) Ave
  LONDON
  S.W.19 2RR

  keep up the good work

• 

  Lynne schendel

  January 25, 2018 at 6:19 pm Reply

  My sister passed away and had ordered from this scam.

  Alluraluxe skin cream
  1888-313-3616
  Alluraluxe eye Serum
  1-866-297-9526
  I told them she was deceased and that they needed to cancel any future shipments, and that her accounts have been frozen. They said it was cancelled. We will see!
  Thank you for this list. Do you share it on the web?

• 

  Lys hughes

  January 25, 2018 at 11:29 am Reply

  I need customer service no for perfect skin care as they have taken money out my account

  • 

    Rachel Vrabel

    February 2, 2018 at 10:17 pm Reply

    Lys, if it’s not on my list you’ll have to call your bank for the number, good luck! ~Rachel

• 

  Mary Ann Salsman

  January 24, 2018 at 10:55 pm Reply

  Please add Derma Life 800-958-5410, 866-258-0988, 855-249-8699

• 

  Anita Kraus

  January 24, 2018 at 2:29 am Reply

  I was scammed. Another to add to the list is
  Skin Free 1-844-790-3943

• 

  Tonya

  January 23, 2018 at 11:51 pm Reply

  Hi,
  I got an add on Facebook for a skincare line that Theresa Caputo is promoting and when you click on it, it also had Gwen Stefani and Leah Remini promoting it. It is called Atheno and the number is 877-882-1820. I saw you have it on your list with no number.

• 

  Bonnie ulmer

  January 23, 2018 at 7:22 pm Reply

  Got a trai of instant Elixir, received items, was only suppose to be cream and received 2 orders, cream and eye revitalized which I did not ask for. Did not know this was a trial that I would receive future shipments on. Can not find any tel.#s or address. No way to contact them.

• 

  Mary

  January 22, 2018 at 10:43 pm Reply

  Essential Skin Care–number to cancel 866-994-0893 You have to be firm but they cancelled and sent me email confirmation. I also canceled my credit card

• 

  Mary

  January 22, 2018 at 10:43 pm Reply

  Essential Skin Care–number to cancel 866-994-0893 You have to be firm but they cancelled and sent me email confirmation. I also canceled my credit card

• 

  Rhonda

  January 22, 2018 at 3:50 pm Reply

  La Baleux (SCAM) (888) 353-1620
  Lunata (SCAM) (877)401-1673

  Same customer service 2 diff. names & numbers that they provide to the banks.

  They pretend to need management approval. I told them I work for a law firm and would be happy to give this info to a partner and low and behold…no problem. They didn’t get any additional funds from me thank to my banks fraud department.

  I told the rep that I sincerely hope he finds a better company to work for.

• 

  Anne Beauchamp

  January 22, 2018 at 8:16 am Reply

  I ordered a free trial of Crème Skin (just an ad that appeared while I was on the Weather Network) here in Canada and it talked about Rachael Ray as if this was her beauty line. I am pretty sure this is a scam as well. I did cancel my credit card, they had already billed the shipping charges.
  On the Crème Skin website the phone number is not in service and the customer service number you just go into a hold with music playing. I tried e-mailing them but it appeared that the e-mail did not go through to anyone. I have no paper trail. Do you have a phone number for Crème Skin that I could try and get a hold of someone to cancel. I haven’t received my free trial moisturizer and eye moisturizer but I am sure this is a scam as well. Does anyone have any information (phone numbers to reach them?) I can’t believe I fell for this.

• 

  nanci hutchison

  January 22, 2018 at 8:05 am Reply

  I have the number for Atheno. You are right. Because I have been scammed before I had to search for the number which as you said was hard to find and VERY small print. I am so mad at myself for falling for this but I just did it and am going to call and cancel now. Wish me luck. THE NUMBER IS 877 882 1820

• 

  Gerrilynn Graves

  January 22, 2018 at 3:44 am Reply

  Can’t find num to cancel for revive anti aging facial cream

  • 

    Rachel Vrabel

    January 24, 2018 at 9:21 pm Reply

    Call your bank and ask for the number ~Rachel

• 

  Renee Champine

  January 20, 2018 at 8:10 pm Reply

  I ordered the free trial for a product called Ephamere, it said I would only pay shipping of 4.95 so I gave them my Visa # then without warning or a way to go back and cancel my order the next screen said I forgot to add the eye serum for 5.95 and only had a next button under it. So I clicked it and my order was finished and now totaled 10.90. I felt so deceived by this that I did more research and found that I would most likely see an auto charge within the next 14 days. I found a good customer service phone #888-340-2258, called and found out that yes they were going to charge me 98 on a monthly basis. This was NOT divulged to me while I ordered the trial. They said they canceled it and gave me cancellation #. Still waiting to see the cancelation email. I shared this info because I did not see Ephamere in your list. Thank you for sharing your insight into this scam.

• 

  Sheila

  January 20, 2018 at 5:22 pm Reply

  I had a allergic reaction problem with this product I’ve been trying to return it I’ve been sending it back but they steady sending it. I have return it to sendrr over 5 times and they are study sending it. I no longer want the supplies.so i need them to stop sending them.

  • 

    Rachel Vrabel

    January 20, 2018 at 9:17 pm Reply

    Shelia, which one? There are hundreds. It’s best to get your bank involved, file a fraud dispute. You need to get a hold of the cream manufacturer and cancel their auto ship arrangement, just sending it back doesn’t always do the trick. Your bank may also be able to give you a good number for the company that keeps billing you, I’m so sorry this is such a racket! Good luck, Rachel

• 

  Lauren

  January 19, 2018 at 10:56 pm Reply

  Do you have a phone number for Derma Viva , it’ s email is [email protected] but I can’t find a phone number. Also radiant bloom. Thanks any help would be appreciated.

• 

  Barb

  January 19, 2018 at 9:31 pm Reply

  Instant Elixir: I saw an ad on TV and ordered the trial size. I received the eye elixir and the face elixir a few days later. The eye elixir is in a pump bottle and did not “pump,” so I took the lid off and use a cotton swab to get to the product. I told myself that I had to call the company and tell them, but forgot to do so. My mother had been gravely ill for some time; she passed two days ago (Tuesday the 16th). I was checking my bank account and discovered a charge for $89.99 from Instant Elixir. I called the company and found out that this was a planned shipment on their part. I had ordered from the television, and there was NO notification that I had to call them before the trial period was over to cancel the monthly subscription. When the trial stuff appeared, there was NO PAPERWORK in the box to advise me of the trial period! I was busy with my mother and had no clue. I called Instant Elixer yesterday to get my money back, and explained my situation. Not only did they charge a huge sum, THEY OVERDRAFTED MY BANK ACCOUNT!!! I am definitely not a happy camper. I spoke with a representative, who told me they would not refund my money. I spoke with her supervisor, who said the same thing. Moral of the story: DO NOT EVEN GET THE TRIAL PERIOD. Not worth it. INSTANT ELIXIR: 1-888-409-4430

• 

  Michelle

  January 19, 2018 at 10:40 am Reply

  As many others of you, I am going through this with one of the “beauty trial creams” Never fell for this before and half asleep made a poor decision. EVER FIRM 1-855-264-7018, and FRESH LOOK 1-888-313-1670 . I called those numbers and spoke to very persistent sales reps or scammers to me! I insisted to cancel. I insisted they give me a refund. After their refusal I had a few choice words, told them I’m blocking my card and hung up. THEY CALLED ME BACK! Tried to give me 30% off, then more ! Finally, agreed to the refund and cancellation, but insisted they send me a free sample for the trouble! I refused and said I didn’t want a thing from them EVER! I got an email confirmation for the cancellation and refund. Then a day later and email saying my order is on it’s way and low and behold that same damn day a box with the 2 creams shows up! I am livid. I can’t say just yet if my refund even went through. As you know it takes 3-5 days to see refunds. Our credit card is filing a dispute. I’m going to call again this morning and see what they are pulling with this shipment after I cancelled? Who can work for these types of companies being so dishonest and ripping women off daily! Plus if you type in these companies names it takes you to a site where it’s a whole new product scam and not the original one you were led into! I’m also going to threaten reporting them to the BBB and AG.

• 

  Louie (Linda)

  January 19, 2018 at 12:50 am Reply

  You are wonderful. Soo often you cannot get through to a lot of numbers, dial and then a ring and then disconnect. It is terrible what they do. People fall into this prey all the time. 2 of them not on your list and when I google I get nothing. “DERM ELITE” AND
  Another one “SIMPLY FLAWLESS”..many times like you say they go by another name and number. Thank you for your help. I have been on hold now, while I type this to you for 1 hour and 15 minutes with “ADVANCED BEAUTY-ANTI AGING BEAUTY CREAM”. Again, thank you in advance for your help. This page is great.

• 

  Louie (Linda)

  January 19, 2018 at 12:50 am Reply

  You are wonderful. Soo often you cannot get through to a lot of numbers, dial and then a ring and then disconnect. It is terrible what they do. People fall into this prey all the time. 2 of them not on your list and when I google I get nothing. “DERM ELITE” AND
  Another one “SIMPLY FLAWLESS”..many times like you say they go by another name and number. Thank you for your help. I have been on hold now, while I type this to you for 1 hour and 15 minutes with “ADVANCED BEAUTY-ANTI AGING BEAUTY CREAM”. Again, thank you in advance for your help. This page is great.

  • 

    Rachel Vrabel

    January 19, 2018 at 3:01 am Reply

    Thank you Linda! Hope you get through to those turds! 🙂 If you have any trouble, call your bank and dispute the charges. Good luck! Rachel

• 

  Pamela Packer

  January 18, 2018 at 10:02 pm Reply

  Atheno 877-752-6916. They say you have to return the cream and pay nine dollars more. They charged the 4.95. Got the email confirmation. I cancelled my card and learned a valuable lesson. Thank you!!

• 

  Megan Hudson

  January 16, 2018 at 9:48 pm Reply

  Atheno : ‭(877) 882-1820‬

• 

  Kim

  January 15, 2018 at 9:04 pm Reply

  I was SCAMMED by these people as well. I ordered 2 products at the same time that for some reason are being billed a 2 different companies. When I called the # I was given by my Credit Card company it is coming up as “TRUE RESULTS” 877-567-6484. The other “company” they are billing as is “ATLAS BEAUTY” which has no phone # and no way to contact them. Both companies are showing up as being in CANADA!! TRUERESULTS will do NOTHING but put you on hold and transfer you around to 10 different people who all doing NOTHING!! They will offer you a “half price” deal if you want to cancel. UMMMM NOOOOO!! I never signed up for ANYTHING other than the initial products which I only paid $4.95 for the shipping x2. Now they have charged my acct $119.95. I had already filed a dispute with my CC co when I called in so hopefully they will get this resolved and credit my acct. In the mean time my card has been cancelled and I have to wait on a new one to arrive!! I have NEVER fallen for a SCAM like this and I’m furious that this has happened!! Beyond pissed!! BEWARE!!!

• 

  jane

  January 14, 2018 at 12:54 pm Reply

  Hi Rachel and readers. Please note that Beaute Wrinkle Reducer 844.388.3475 may have pulled up the tent stakes and now appears as Madam Skin Cream (out of NY) and the number is 844.350.6902

• 

  Sheila

  January 13, 2018 at 2:22 pm Reply

  Athens-serum – 877-882-1820 never did this before and now I realize I never will again. No invoice stating if I didn’t like to return it, tried billing me $180+ . Luckily my bank called for fraudulent use and blocked my card and the charges. The stuff doesn’t work.

• 

  Laureen

  January 13, 2018 at 1:51 am Reply

  Femora Anti Aging Face Cream and eye serums Is it a 14 day scam as well ??Paid 3.95 for trial shipping and 4.95 shipping for trial respectively.
  Face Cream # is 1-888-749-7543
  Femora Anti aging eye serum # 1-888-749-8211

  • 

    Rachel Vrabel

    January 14, 2018 at 1:56 am Reply

    Laureen, yes most definitely. Call and cancel if you haven’t already. Good luck! Rachel

• 

  Gail Horn

  January 12, 2018 at 7:26 pm Reply

  I have asked before to please stop sending me your creams I cannot use them I had a reaction to them so please stop sending them thank you

  • 

    Rachel Vrabel

    January 14, 2018 at 1:55 am Reply

    Gail, please read the blog post in full…it’s not me who’s charging you. This was phone number list and how to cancel. You need to contact the cream manufacturer and/or the bank to dispute the charges. Thank you, Rachel

• 

  Dianne

  January 12, 2018 at 8:51 am Reply

  Help
  Like so many others been scammed too. Started in Oct with free trial offers with Nouveau anti-aging eye and moisterizing creams . Can not find any phone number for them to even call. Keep receiving creams in mail about every 3 wks. Refusing pkgs now but was not home today. And another one got delivered. Will go to bank and try to get phone number to stop deducting my acct. Please advise if you have a number for Nouveau.. will let you know if bank can stop and will report to BBB. Anything else I can do???Feel very vulnerable and angry about these scam artist. Any thoughts would be very very helpful.

  • 

    Rachel Vrabel

    January 14, 2018 at 2:01 am Reply

    Dianne, contacting your bank to file a dispute and block any further charges is your best course of action. Returning to sender doesn’t cancel the auto shipment so you do either have to contact the cream manufacturer, or file a formal dispute with your bank to get out of this. So sorry! Good luck. Rachel

• 

  Sally

  January 11, 2018 at 11:46 pm Reply

  Same scam with me via Facebook. Phone for Glamor Gold ( it showed up with the name of Capo Skin Cream on our bank statement)
  844-676-7675
  Called and cancelled. Received a cancellation number. Waiting for confirmation email.

• 

  Santa Marchese

  January 10, 2018 at 5:31 am Reply

  After receiving the free trial (which I paid shipping) then automatically they charged me full price without my consent on my credit card. Who can I contact it is Final Skin Care Cream and Skin Flow Facial Serum. They charged my card almost 270.00 with an exchange rate. I will be contacting my bank.

• 

  sherry Eslinger

  January 9, 2018 at 7:43 pm Reply

  Made Pure phone number is 1-888-606-1145. They go by the name Augustine Holdings. I can’t believe that Shark Tank has scrams going on but they do. I will not watch that show again. They should be ashamed!

• 

  Sally Grahm

  January 9, 2018 at 7:23 pm Reply

  I used the following number to cancel automatic subscription to AmaBella Alure moisturizer and eye serum.
  888-312-9445. This is customer support. I was offered many discounts to continue, despite saying 7 times I wanted to cancel. Be firm with these people. They continue to talk over you. I was finally able to get an email with cancellation numbers.

• 

  Cathy Corey

  January 9, 2018 at 1:09 am Reply

  I ordered “Aurora Bella” on 11/2/17!
  I was charged 99.96 and 99.93 . I contacted USBank disputing this as fraud as I had read only to be charged for s&h of $4.95.
  I was told that it would be investigated!
  I was credited on the charges on
  11/17/17. I told them I had received a tiny product with no invoice or name of a company, just an address in NJ.

  Today, 1/8/18 I received letters from US Bank stating I was correctly billed!
  ( By Health Nature Plus)!

  This is totally a scam!
  I have sat on hold with my bank and will continue to do so!
  I am also going to report this to the
  Mn Attorney General’s office!!

  I did not return the product—no body told me to do so. There was never any receipt accept what showed on my bank account!
  Never was there any disclosure of terms and conditions!!!
  Nor no email re the transaction as they claim!!
  This is disgusting!!
  Thank you for your blog and help!

  • 

    Joanne T Gallant

    January 10, 2018 at 4:22 am Reply

    i called Radient Revive and hung up on them 5 times. They refused but got offers from 30% to 50%. Refused all. 24 hours later a full refund for both appeared on my statement..I claimed I was old and on a fixed income (I am actually) but you might use a sob story too. These crooks aare ruthless so we might as well be. Did USBank give you the money? WF would!!! Good luck. It took me twice to learn, but I did learn. Besides my wonderful guy said he loves me for who I am, wrinkles and all.

• 

  Janet Keefe

  January 9, 2018 at 12:30 am Reply

  New listing for Revive Skincare–phone # 1-833-657-0555. Got my “free” samples today and tried to call and cancel so I wouldn’t get anymore. Of course they were closed and said to leave my name and number and they would get back to me in about 14 days–but I’m suppose to cancel within 12 days. So this is their way of trapping you into more stuff. I am going to call every day if I have to before my 12 days are up to cancel.

• 

  jan

  January 9, 2018 at 12:06 am Reply

  How do i call or what website can I use to cancel this stuff, Bisou face cream?

• 

  Michelle

  January 8, 2018 at 10:39 pm Reply

  Hi yes I had the exact same problem with Final Skincare/Skin Flow these are the #’s to call I got them off my cr card bill yes all under different product names such as Freshskin/Skintry/SPH*Simplewebskin
  Freshskin – 844-256-3215
  Skintry – 888-219-7177
  SPH*Simplewebskin-855-293-8130
  I phoned all 3 to confirm cancellation and cannot receive a refund due to my negligence of not advising within the 14 days trial my bad and I’m out EST 450 bucks.
  Apparently they are subsidiaries of Advanced Skin Care
  Crap I haven’t even tried it yet can only pray now that it works LOL, won’t be doing that twice.
  I just received my email cancellation confirmations via [email protected]
  Final Skincare – 877-296-6889 and
  Skin Flow – 855-715-6422

• 

  Anna G

  January 8, 2018 at 10:34 pm Reply

  Bellavel (844) 622 4542

• 

  Monique

  January 8, 2018 at 6:26 pm Reply

  I also ordered Kra’sa and Ilus like a dummy and called today and was only able to negotiate a 40% refund. The name they are using today is Nova Skin phone number 877-521-2833.

• 

  Vickie

  January 8, 2018 at 6:10 pm Reply

  I just ordered UltraSK Facial Moisturizer and cannot find any contact information for them. I received an order confirmation but there is nothing on that and when I reply to the e-mail address it was sent from I get unable to deliver meggages.

• 

  marie

  January 8, 2018 at 3:53 pm Reply

  Hi,

  On 12/10/17 I ordered A SHARK TANK PRODUCT that offers a FREE TRIAL SAMPLE for the cost of shipping $4.99 for the AvanDerm Wrinkle Cream and $4.87 for the AvanDerm Eye Serum.
  On 12/27/17 DEFINEADEYE.NET charged me $85.20 and DEFINEADWRINKLE.NET charged me $87.50.
  On 1/8/18 I called 888-649-3646 on the http://avanskinlabs.com/ website. They cancelled the subscription and said they refunded $60.00 for each product back to by credit card, totalying a $120.00 refund. I did receive the emails stating a refund would happen, but no dollar amount was specified in the emails. So, we’ll see what happens.

• 

  Anne Kim Hannafey

  January 8, 2018 at 3:25 am Reply

  Received two items from Nouveau Restor(Eye Revitalizer and Revitalizing Moisturizer) after I signed for a free trial, paid the shipping fee. Would you please inform the telephone number as the number is not listed. Thank you.

• 

  Margaret

  January 7, 2018 at 9:29 pm Reply

  PCM*BRILLIANTEYE 888-435-2386
  UPHORIA SKIN PRODUCTS 888-407-0180

  I knew I would probably cancel after the “free” trial period. But when my samples never I arrived, I thought I had just been scammed for the shipping fee (about $10). I did keep a close eye on my credit statement, and sure enough, the next month there were two charges, each $100 plus change. When I called to complain, I was told I had not cancelled within the necessary time period. I explained several times that I had not received my free trial sample or any additional information about the cost of the monthly membership. Eventually, they offered to send me the products at 65% of the regular cost. I refused and told them I would be disputing the charge with my credit company. They agreed to cancel my membership but not to refund the charges. I have filed a dispute with my credit card company, and we’ll see what happens. I knew it was probably a scam, and I was prepared to cancel before any membership fees started. But when the first sample never arrived, I had not way of cancelling. Just another reminder not to give in to curiosity….

• 

  Darlene

  January 6, 2018 at 4:17 pm Reply

  AvenDermNu is also a scam. I found out the hard way. You order a “free” sample, just pay shipping. After 14 days (must be very fine print as it’s not noticeable)’ they charge you $80+ per bottle. Charged through DermaWrinkle or EyeMax but both can be cancelled by the same phone number-844-466-1401 or 877-606-1364. They did credit $60 back after I called and complained. BUYER BEWARE!

• 

  Sandy

  January 5, 2018 at 3:36 pm Reply

  Vela Serum – Face Serums 844-297-6549. This is a good product, however, it is an automatic enroll in auto ship. Ordered on 12/17, rec’d on 12/28 not even a 1/5th of the way through the bottle and on 1/4/18 they have already charged for the next bottle. Extremely expensive compared to the trial, which they do not disclose. There is nothing mentioned on any of their shipping, online account, or receipt that offers you a way to cancel or opt out.
  Beware.

• 

  Robina Dixson

  January 5, 2018 at 3:20 pm Reply

  I’ve just been scammed by total age repair cream luckily I found a phone number and cancelled within 5 days they will not send me a cancellation email which I’ve asked for 4 times the phone number is 0800 118 2350 email is support@totalagerepair .com but they don’t respond

• 

  D Jennings

  January 3, 2018 at 5:31 am Reply

  Ordered Revive Skincare. I called within a week to cancel after reading your site. I waited and it hung up spontaneously. Called back & sat through the same lame messages, but finally got someone who said they would allow me to send it back or pay only $39.99 instead of $114.00. Never agreed to anything but the $4.95 S&H. I told her neither, she put me on hold and came back to say the company would let me keep it as a gift and stop the subscription. No confirmation email came, so I initiated a dispute with my credit card company. Definite scam–someone should go to jail. Customer service is 1-833-657-0555 or [email protected]. Website ordered on getrvive.com is up for sale now. Shows up on credit card as Complexskin out of Canada or FreshYouthfulness out of Utah. Thanks for what you do, Rachel.

• 

  Claudia

  January 2, 2018 at 2:48 pm Reply

  I called the number provided for Allumiere and the call center at this number said this was not one of their products. If anyone has a good number for this company so I can cancel please post it!

  • 

    Rachel Vrabel

    January 5, 2018 at 2:01 am Reply

    Claudia, I would call your bank for the number, and it’s probably under a different name – just look for the s&h charge and see who’s listed, that’s who you need to contact. Good luck! Rachel

• 

  Sue Kern

  January 1, 2018 at 8:59 pm Reply

  I just got scammed by this outfit, Revive Cream Anti-aging Facial Cream (Pure Dermissh) and Revive Eye Cream (Acticmist) to be used with it. They give you e-mail addresses that can’t be accessed for help in cancelling the order for the product and all information about the real cost, terms and conditions don’t appear until after you have given them your credit card number. I only hope I can reach them through the number they immediately used to submit the bill to my credit card company. Do not use them!!!! Scammers from the start!!!!

• 

  Joanne T Gallant

  December 29, 2017 at 4:25 am Reply

  I consider myself reasonably smart, but I fell for this Radiant Revive scam. Even at 75 We want to look nice-low low income too. Phoned 1-855-633-0203, was a good number, but no help. I hung up on the gal a few times and she called back every time. said she cancelled it but will watch my account. sent info to bank. I feel so stupid. My honey loves me the way I am so I promise I won’t do this again and will try to forgive myself for being so foolish.

• 

  Karen

  December 28, 2017 at 1:59 am Reply

  This is not a true question – I just wanted to add to the list! I just lost close to $200 dollars to the following 2 products – Radiant Revive 20 and Radiant Revive 19 – the phone (which I got from the bank) is (855) 633-0203 address is 2216 Dunmore Court, High Point, NC 27263

• 

  Ellen

  December 27, 2017 at 11:26 pm Reply

  I just dealt with the disgusting Luminary Skincare Company. I never ordered any product but shipping fees were charged to my credit card. They cancelled my “subscription”, but are still charging for the “free trial” samples. Both products are unused so I will try to return them. Do you have their address?

  Thank you for your blog.

• 

  Sharon

  December 27, 2017 at 3:38 pm Reply

  You can add Femora Skin Cream and Femora Eye Cream to you list. The phone number on my bank statement belongs to another company if they are to be believed. 877-557-6501.

• 

  Jan

  December 27, 2017 at 2:16 pm Reply

  the phone for Am Bella Allure – the 800312-9445 did not work, but 8778952042 works to cancel the product

• 

  Ann

  December 26, 2017 at 10:49 am Reply

  I was scammed by a “Shark Tank” company a couple weeks ago. Luckily I was able to get out of it with little damage. I was browsing Pinterest and came across a promoted pin that caught my attention. It is the same “Shark Tank” scam as before. Same page, same backstory, same FB reviews etc. The name is different of course. This one is called Everfirm eye-serum
  Everfirm Eyes
  P.O. Box 3419
  Huntington Beach, CA 92605-3419
  (855) 264-7018
  http://www.tryeverfirmeyes.com
  Everfirm Eyes (“Product”) is sold by Pipe Online.

  This is depressing to see. I don’t know how these fraudulent “companies” can be stopped. I did a search through the PIN and they’re far and wide with different names. My advice (through unfortunate experience) is never to do a free trial with only $4.95 s/h. These scam creatures are EVERYWHERE!

• 

  Mary

  December 22, 2017 at 9:59 pm Reply

  I ordered the Bellavel skin care and then they force you to take the eye serum. I canceled the order within two hours after researching it and yes a scam. $89.99 per month. Thier #1-844-606-8974 and I got a hold of them right away and canceled. I also canceled my credit card and had a new one issued. But they still sent the product anyway. Sent it back return to sender and called them again to make sure they did cancel the order. They did the same night. Thank you so much for your site and information. Thier site is www. Bellavelskin.com

• 

  Andrea

  December 22, 2017 at 8:12 pm Reply

  I stupidly signed up for Luxure Anti-Wrinkle Cream. Luckily I looked at the fine print and found out it was an auto-ship program for $98.42 a month if you don’t call and cancel before the 14 day trial!
  I screenshot the customer service number because it wasn’t the same one in the confirmation order!!!
  The number I called was (888)353-1620. Definitely a call center in India and I spoke to someone named “Freddy”. I didn’t get a cancellation email yet but I did get a Cancellation code.

• 

  Jeannie Cook

  December 22, 2017 at 6:21 pm Reply

  Cancel my subscription. ASAP

  • 

    Rachel Vrabel

    December 23, 2017 at 1:01 am Reply

    Jeannie, please read the blog post, I give instructions on how to cancel. It’s not me who’s charging you. Rachel

• 

  Anna

  December 21, 2017 at 6:04 pm Reply

  888-649-3646 OR 844-313-7504
  Heads up: neither one will give you any “satisfaction.” I made two phone calls to them this morning, and they want to hold me hostage to paying $36 to unsubscribe to their shipments. Both CSR’s were abusive and the last one hung up on me.

• 

  Summer

  December 21, 2017 at 4:17 pm Reply

  But I’ve tried to call them multiple times. This is the phone number my bank gave me and they’re telling me that I have the wrong number. They have no idea about anything.

  • 

    Rachel Vrabel

    December 22, 2017 at 12:33 am Reply

    Then your bank needs to dispute these charges for you. If that’s not obvious it’s a scam to them, then I’d consider changing banks. Some refund money and block further charges without question. Good luck! Rachel

• 

  Melba Diane McCarthy

  December 21, 2017 at 4:16 pm Reply

  Oops 1 877-919-9599, second number

• 

  Melba Diane McCarthy

  December 21, 2017 at 4:14 pm Reply

  These numbers are for Luminary Ageless Eye Revitalized and Revitaling Moisturizer
  1 877-919-9309 and 1 877-919-

  Be sure to ask for and write down the cancellation number! I called in Oct 2017 and still was charged in Nov and Dec. Because I couldn’t prove I cancelled, they never gave me a cancellation code, they refused to give me a refund. I was forced to call them twice this time because the first agent hung up without giving me a cancellation number even though I asked and the second women tried to tell me I didn’t need it. I will make a complaint to BBB today.

• 

  Summer

  December 21, 2017 at 4:12 pm Reply

  Radiant Beauty’s phone number is 877-218-4282

• 

  Karen Christensen

  December 19, 2017 at 9:50 pm Reply

  Read the fine print thoroughly, and never saw that it was a monthly subscription…Got taken! Royal runaround. Second that week in our small town bank! Tried to follow the link again on the site, and kept redirecting me to other creams. Must have my e-mail on file. Got the phone number off the Visa bill.
  Threatened me with lawyers if I disputed. Finally got 1/2 taken off, but they started with 35%.I’m now disputing the rest.

  Radiant Revive
  855 633 0203
  2216 Dunmore Court
  High Point, NC 27263….sure this is a cover address

  Hope this helps someone. Took me 6 hours of work to get any results. Reported them to FTC, now starting on the Attorney General and anyone else that will listen.

• 

  Lynn

  December 19, 2017 at 7:59 am Reply

  I don’t see Kra’sa Skin Care Cream & ilus anti aging serum on your list. The numbers for them are 855-683-7714 and 855-746-0306. They also go by the name of Envisage Skin International and the address is 3- 17th Avenue South. Nampa, ID 83651. Also they give emails of [email protected] and [email protected].
  I knew better and did it anyway. I feel so stupid.

• 

  Lynda

  December 18, 2017 at 7:05 pm Reply

  Radiant Revive from 2216 Dunmore Court, High Point NC 27263

  Contact phone # 1-855-633-0203
  I spoke with a Jessica
  Cannot take returns
  There is NO written document sent to you….”since you kept clicking, we can’t verify that you didn’t read it so it isn’t our fault you didn’t see the AUTO SHIP after 14 days (which is about the time it took in the mail)
  Offered me a 30% cancellation & refund “help” for my bill. WILL NOT ACCEPT RETURNS.

  I AM FURIOUS that I let myself be taken by this company…to the tune of $304.30!!! I don’t pay over $20 for face cream, perhaps once or twice a year! NEVER AGAIN! SCAMMERS at Christmas are the worst!

• 

  meg

  December 18, 2017 at 4:58 pm Reply

  Thank you so much for these numbers. I had tried blocking satin youth and skin complex in my bank – nether find another company to bill through. I have finally got hold of someone with these numbers – gave me cancellation confirmation- keeping my fingers crossed. Learned my lesson!

• 

  Ann

  December 17, 2017 at 11:55 pm Reply

  DO NOT BUY ANYTHING THAT HAS TO DO WITH “SHARK TANK” SAME FRAUD STORIES DIFFERENT NAMES OF PRODUCTS.

  Essential Anti-Aging Moisturizing Serum is a scam company. They send you a free trial serum for $4.95, then it takes you to a next page for a trial eye cream for $5.95. There is nothing you can do to get out of the eye cream. They already have your information. This was a HUGE red flag and I went back to look at the page and FB reviews. They are all fake and have stolen the random people FB identities. A couple hours later, the landing page was deleted. I saved their “home page”
  https://secure-competehealth.com
  This is for Essential Anti-Aging Moisturizing Serum even though the name is different. I called their phone number minutes later to cancel the trial and they refused. He said I have to try the product and I have 10 days to cancel the subscription of $94.95. I alerted my bank and post office. Post office told me to refuse the package.
  In the meantime I found this website and decided to call them after the package was delivered to get an RMA.
  The first customer service rep to me that I could send it back with a $9.99 restocking fee and gave me a different return address then the one listed on the website. When I questioned her she told me I was wrong and their website was not the one I order from etc…Eventually I was sent to a supervisor and he cancelled my “subscription” and told me that I was not able to return my “free” trial and to keep it. He promised that no further charges would happen. All the reps assured me that this was a legit company after I called them fraudulent. I’ve had to cancel my card, they’ve ruined my email address with tons of spam mail, and spam phone calls.

  Here is the company info:

  Essential Anti-Aging Moisturizing Serum Returns Department
  1218 E. Broadway #308
  Long Beach CA 90802

  Corporate Address:

  Essential Anti-Aging Moisturizing Serum

  1218 E. Broadway #308
  Long Beach CA 90802

  Customer Service:

  Phone: (866) 994-0892 or (866) 994-0893

  Email: [email protected]

  Customer Service Hours of Operation: Mon – Sat 7am – 5pm PST

  Must have RMA number from customer service clearly labeled on package. No return to sender will be accepted. See Terms and Conditions for more details so we can better service you.

  This information is different than the return information the rep give out. She gives out a address to a Zip Post (a mailing service) and again told me the address on the website is wrong.
  Alternative address:
  9353 Bolsa Ave #M14
  Westminster, CA 92683
  The yelp reviews of this Zip Post claims this is a scam place too!

  Address the package came from:
  Essential Serum-Essential Eye Cream
  PO Box 25380
  Santa Ana, CA 92799.

  These people give you the run around and different stories…I can’t believe I fell for this crap.

• 

  Christina Cutter

  December 16, 2017 at 11:17 pm Reply

  Thank you for providing the numbers that I could not find anywhere to cancel my “free trail” Well done

• 

  Helen Kutash

  December 16, 2017 at 8:37 pm Reply

  Scam- worthless product- I didn’t see any indication of a cancellation comment. They canceled Future shipments but would not return the $90 they charged for the “sample” sent since I didn’t cancel the “trial”. The products were called FFL Skin cream Joy and My eye serum. It’s one of those “as seen on Shark Tank”. Beware!!!!!!!
  H. Kutash aka Dummy.

• 

  mary

  December 16, 2017 at 12:35 am Reply

  Hi, i wanted to report that i have a number for secret allure that i was able to get a representative human on the phone. today is 12-15-2017 and the number i used was 1-888-379-0356. They tried selling me 60% off but i followed the advice of this blog and insisted until they cancelled my “membership”

• 

  Ana

  December 14, 2017 at 5:16 pm Reply

  I dont want order for Radiant Revive 12 and Radiant Rivive 7 pls cancel . Bank back money please.
  I am very upset .
  Thank you.
  Ana sarabia

  • 

    Rachel Vrabel

    December 14, 2017 at 5:52 pm Reply

    Ana, I can’t cancel this for you – did you read my blog’s instructions? It’s not me charging you, you have to contact the cream manufacturer or your bank, I’m just a blogger. Thanks, Rachel

• 

  Angry

  December 14, 2017 at 5:34 am Reply

  855-633-0203: This number is to a company who sells Radiant Revive facial anti wrinkle cream. You initially are charged for a shipping fee of $4.95. Then your card is charged additional fees. When calling to dispute charges, you are told that you were suppose to call back to cancel subscription within 14 days to avoid additional charges. That is not listed on the website! Nor did I receive any additional cream.

• 

  Laura Eskilson

  December 13, 2017 at 11:00 pm Reply

  I have another SCAM company that is not on your list:
  Fresh Look Skin Cream
  888-313-1670
  Same deal…charged $4,95 for shipping then the whopper of 89.00 for the tiny skin cream!

• 

  De lbbie

  December 13, 2017 at 10:22 pm Reply

  Well another scam of Creme the $4.95 then charge after they get your credit card no.monthly of $109.79 . On my statement i called the no. #2892761919 *SkinCreme,talked to representive to stop these charges and send back the order they will not credit me im not sure if they are just the distributor of the product? The label on the Anti-Aging Moisturizer is Creme that it ,no web site just distribution address,PO BOX 30032,1027 Finch Ave West,Toronto,ON M312CO,Made in the USA.I CONTINUE to worry every month about these charges over a promotional Creme that only received one bottle of $4.95 AND TO DATE COST ME $219.58 ,$35.00 credit card . This Creme as its called, 1 oz be aware when the label has no owner just distributors they will argue their point with NO REFUND , NO GUARANTEE EVEN EMAIL DONT SEND PRODUCT THEY SEND YOU SEND BACK YOU ARE CHARGED $109.79 FOR SOMETHING YOU DONT HAVE ,BE WARE PLEASE ADD TO YOUR LIST OF SCAMS OF CREMES.

• 

  Debbie

  December 13, 2017 at 9:35 pm Reply

  Yes i would like to warn women about the “Creme anti-aging moisturizer”the $4.95 purchase that after 14 days charge credit card $109.79 they send another every month, .NO NAME OF THE CREME OTHER THAN THE ‘Cr

• 

  Samantha

  December 13, 2017 at 7:48 pm Reply

  I was scammed by skin vitality serum. Has anyone been able to find their number? I’ve been able to dispute one transaction, but I would like to end it for good so I don’t have to do it every month

• 

  Susanne

  December 13, 2017 at 9:58 am Reply

  Hi,
  I was another woman who fell this horrible scam. The Company I ordered my free trial from was VeraCell claiming a Soldier ‘s wife had created this Skin Care and they were featured on Shark Tank. It was offered as a FREE TRIAL with a $5.00 Shipping and all proceeds help a Soldier’s wife become an overnight success. I received my so-called free trial and my charges were astronomical!! I only received a couple of shipments and have been charged over $1,000.00 to our account. We disputed it with our bank and they took off the charges, we changed our credit card number only to receive another $400.00 charge and the Bank said they were a legit Company and I had signed up for a monthly deal. I NEVER agreed to a Contract and every charge on my statement was a different name of the Company. They NEVER left any Customer number in the Package and they even sent me a Cancellation letter after this happened only to be charged another $400.00 on our last statement!! I am besides myself and it has caused a financial situation with my other important household monthly bills which have caused them to bounce!! I feel so Desperate and Helpless!! Do you have the number to Vera Cell? Please Help!!

  Sincerely,

  Susanne

• 

  katie

  December 12, 2017 at 9:10 pm Reply

  Trying to find a number for avandermnu.

• 

  Karen DeG

  December 12, 2017 at 3:21 am Reply

  I fell for an ad that showed Oprah, Kate Middleton and Dr Oz. It was for Eunisse vitamin C cream. It was supposed to be free with a $4.95 postage fee. In a week I got a package of the Eunisse, and another package with Gifted Anti-aging cream for another $4.95. I let that go, but 2 weeks later I was billed 89.45 and $89.78, and a month later the charges were repeated. We finally caught on, and called them. Sorry….no refunds for any reason. We called our bank and have to dispute the charges and we will find out within 60 days if we can be refunded. We were afraid of more charges, so we closed that credit card.
  Number for Eunisse: 1-888-539-0940
  Number for Gifted: 1-877-334-8319

• 

  Price

  December 12, 2017 at 1:25 am Reply

  What a scam! If you see any of these products, don’t walk 🏃‍♀️. They are so full of blank….

• 

  Suzanne Cody

  December 11, 2017 at 8:28 pm Reply

  I have numbers to add.

  Nayvi 877 565 3100

  CR cream 877 500 3418 these two are sent
  together

  Revita Serum 888 9585036

  Citi Bank gave me 888 8381259 for skin care
  If you don’t have a confirmation # showing you called and cancelled earlier. you are out of luck

• 

  KIMBERLY LAZRINE

  December 11, 2017 at 7:14 pm Reply

  Luminary Revitalizing Moisturizer & Luminary Ageless Revitalizer. They ship you a free trial for cost of shipping only but then bill you retail price if you DO NOT call & cancel withing 14 days. They also continue to ship additional products at retail price.

  Cancellation &/or refunds contact
  877-920-0469
  877-919-9599

• 

  Dianne

  December 10, 2017 at 5:45 pm Reply

  I do not have a question,only information.First of all, thank you Rachel for posting Skin Balance to the list, but the # on their website is 1-855-302-0540.You should also add tryskinadvance #1855-829-6959. Previously I had left 2-3 comments here,saying those 2 companies are a scam.I just wanted to let everyone to know that I filed a complaint with the BBB,against Final Skin>Advanced Anti-Wrinkle Cream, and Skin Flow Anti-Wrinkle Serum.I called my credit card company and they told me they were not a scam, even though I did not believe them.My advice to all who were scammed,is to do a thorough research on any scam company, which I did.BBB solved my problem very quickly..kudos to BBB, because I did get my full refund of $379.51.Therefore,I also want to thank Skin Balance and tryskinadvance for being very co-operative in returning my full refund. REMINDER: DO A LOT OF RESEARCH THEN FILE AT THE BBB SITE.

• 

  Jill

  December 9, 2017 at 2:04 pm Reply

  Hi there, I was scammed by one of these free trials in June 2017 and only realised in August after they had taken two different lots of money out of my account under the name of NOUVEAUEYEESSENCE and I called my banks fraud dept. they were very helpful and reimbursed me the two amounts and started an investigation, but warned me the scammers may try other made up names, so to be vigilant and check my bank statements. So September came and no money was taken, but a free eye cream came through the post, I warned my bank and they said no money had been taken, October came and no money was taken, then I have just received my November bank statement and they have taken £83.24 ($109.61) out of my account under a new name ONLINEORDEROHC.COM 8883875868, so I will be contacting my bank again today to see what they can do and to add this new name to the list of alias’s these sleazy scammers use. Please take a note of the number as I believe this to be their call number, so you can add to your list. Lets hope these awful people get whats coming to them-fingers crossed?

• 

  Sylvia

  December 8, 2017 at 11:58 pm Reply

  A friend of mine got scammed by Regenex cream. She got charged 89.95 within a month without her knowledge. Requested a refund but she got a ‘no’ for an answer. Cancelled and received a cancellation email but has to keep an eye on the account if they won’t take out more money.

  The number to cancel for

  Regenex is 1-888-312-5416.

• 

  Robin

  December 7, 2017 at 7:15 pm Reply

  I been over charged alot…..I am reporting this. It was suppose to be about $15 and I got charged $98.41.

• 

  Robin Siciliano

  December 5, 2017 at 8:37 pm Reply

  Radiant Revive is a SCAM!!! I purchased a “free sample” of their eye serum & cream on 10-31-17 & paid $9.85 for SH. Nothing on their site said I had to call & cancel within 14 days or that I would be billed an additional fee. On 11-16 I was billed $89.85 & on 11-17 I was billed $88.47. I filed a dispute with my bank but have not heard anything yet. I am not able to file a complaint with the BBB because they require contact info on the company you are filing a complaint about & I can’t find anything!!

• 

  Steven

  December 5, 2017 at 6:47 pm Reply

  I ordered a free trial for my daughter. They had Marie Osmund on their add. Yesterday, i got an order that I DID NOT ask for. I found numbers on receipt and called. After a lengthy argument, they gave me 50% refund.

  FEMORA-SERUM— 1-888-749-8211
  FEMORA-CREAM— 1-888-748-7543

• 

  Michelle

  December 4, 2017 at 11:58 pm Reply

  Thank you for this blog! I should have known…when it is to good to be true, it probably is!!! Nouveau Restore-Revitalizing offered free trial if you pay S&H and then automatically started sending me monthly and charging over $100 for a 1 oz container. Thanks to your blog I was able to track down their phone # 888-439-6324 on my credit card statement. And yes they offered me 50% off then 60% off! NOPE! CANCEL IMMEDIATELY! They did and sent me an email confirmation. By the way, when my monthly order came, the box had no sender info nor dis the invoice within the box, not even the price! And of course the billing name on my credit card statement was different than the skin care name. I hope this helps others!

• 

  Russell Lester

  December 4, 2017 at 6:02 pm Reply

  Some one stole my money, my face cream is great $94.95

• 

  Elizabeth

  December 3, 2017 at 6:52 pm Reply

  SCAM OFF FACEBOOK
  Allumiereskincare.com
  1-844-811-2874
  [email protected]
  Allumiere serum & hydrofirm
  Ad said 14 day trial $11.90 Canadian Residence only for both and never mentioned auto enroll. I was charged a different amount on cc

• 

  Wanda L Butler

  December 3, 2017 at 3:33 pm Reply

  I may have missed a post but I am having a issue with Christy Brinkley products. Trail 4.95 and charged before they 14 days were up.
  Does any one have a number that worked. As I try these numbers they are no longer in service. Thanks

• 

  Jamie Raychel Martinez

  November 30, 2017 at 8:24 pm Reply

  Thank you. Just called them. Like the post said, they tried to give me a discount. I explained I only wanted the trial and the package was delivered to the wrong address. My neighbor brought it to me the day they billed me a ridiculous amount.

• 

  Missy Edge

  November 29, 2017 at 11:57 am Reply

  I had the same thing happen with Veracell and was charge $87 and $89.87 to my credit card. Of course the link was gone so I could not go back and look. I am not sure about all of you, but I never “agreed” to any terms; they are not a part of the order. They are on their site, but no where do you agree to them. I called the company and had someone who claimed to be an attorney tell me that I had to accept my actions. And tried the 25% employee discount, then 50% discount, I told him he had no right to charge my card and they were going to refund the full amount. I cancelled my card and lodged disputes on both charges. I had received email order confirmations from them, so I responded with the following message:

  Please advise when credits will be issued, otherwise this will be escalated to the attorney general and BBB.

  You are in direct violation of the Consumer Protection law: false advertising by using several television stars who had not given you permission to use their names/images in any way. Also, your contract content was in fine print and totally a different message (free) from the major big buzz flashy ad on the webpage. Those two things are against the Consumer Protection Law. I received notices within 24 hours that credits were issued. And I received credits on both within one week.

  Whew – I was livid as I looked at what I agreed to on my order and NO WHERE did it say I agreed to this.

  Good luck and so sick of everyone being ripped off.

• 

  Sandie Belnap

  November 29, 2017 at 3:45 am Reply

  I think all this trial samples are all a scam. You order what they are supposed to be sales but when you receive the box it is something totally different. How many are out there they all do same thing just a differnet name. What a for real scam.

• 

  Gilah

  November 28, 2017 at 9:48 pm Reply

  FYI the phone number for Radiant Revive is 855-633-0203. BE CAREFUL. They charge an enormous amount for tiny jars after the initial trial.

• 

  Carole Triplett

  November 28, 2017 at 6:44 pm Reply

  I made the mistake of agreeing to a trial for La’Cell Revitalizing Skin Cream and Eye Cream. Then the product kept coming and I was not paying attention (had a death in the family and was focusing on that) and just thought I could send it back. Then noticed the $98.71 charge for the skin cream and $89.77 for the eye cream ON MY CREDIT CARD FOR THREE MONTHS…YIKES!! I called 888-334-0849. They cancelled my subscription, sent an email confirmation and gave me a 50% discount on the product I already have. BUYER BE AWARE is always good to remember!!

• 

  Sandy

  November 28, 2017 at 6:09 pm Reply

  They scammed me as well. I never confirmed my order, a representative called me to complete my order and I told him I did not want to order, I could not afford the monthly subscription. That night I got an alert from my credit card company that there was a $89 charge. I disputed it right away. I then received a package in the mail with no contact information at all. I was charged a second time, luckily I had a block put on my credit card so they cannot charge me again. The fraud department at my bank contacted me and said they will dispute the charges with the company.
  I finally located the following information and cancelled any subscription and asked for a refund. I doubt I will see a refund.:
  Contact Us

  Made Pure Skin Cream
  [email protected]

  Phone: 888-624-6556

  Hours
  Call Mon-Fri 9:00am to 9:00pm EST, 9:00am to 6:00pm Saturday for Customer Service. Closed Sunday.

  Return Address

  Product Return Center
  c/o Made Pure
  PO Box 692208
  Orlando, FL 32869

• 

  Sharon

  November 27, 2017 at 10:21 pm Reply

  I received a Luminaire sample and I’d like the phone number please if anyone has their customer service phone number I would appreciate it thank you

• 

  DIANNE

  November 25, 2017 at 8:29 pm Reply

  Hello Rachel,
  A while back I sent a comment with a scam site called Final Skin, and I gave you their phone # to add to your list. Since then I have been reading more complaints about Final Skin, and I noticed you didn’t add Final Skin to your list. I found this website for you to look at > http://www.scam-detector.com/social-networking-scams/kate-middleton-skincare-product< (THE KATE MIDDLETON FINAL SKIN TRIAL SCAM) Can you please add Final Skin to your list now? Thank you in advance.
  (Final Skin #1-866-924-2071 They will say they are not from Final Skin etc….scam!!)

• 

  Emili

  November 25, 2017 at 4:24 am Reply

  I just got scammed the company name is final skin its also apparently promoted by Dr oz and Kate Middleton. I initially paid just shipping 3.97 I’m in toronto Canada. Now my credit card has been charged over 600$ by final skin, new skin and another skin company.

• 

  DIANNE

  November 21, 2017 at 9:07 pm Reply

  I previously added a comment about Final Skin with their phone number, but it was never added to your list, as I was scammed also for $377.28cad for 2 products, 2nd one Skin Flow I did not order(that was the total after they weren’t pending, it went up) I did a lot of research since I was getting no where with final skin. In response to Linda who is looking for a # for Final Skin..finalskin.com>1-866-924-2071, they are from Las Vegas. finalskinonline.com>1-855-548-0477, they are from London England. finalskincare.com>1-877-296-6889, they are from London England also. (finalskinonline.com and finalskincare.com both have the exact same website page, but different #’s) I had called all those #’s and got no where, they were all very rude to me. I will be reporting them to the BBB.
  Good Luck Linda

  I am looking for a phone number to final skin. I have charges on my credit card which I need cancelled. -Linda

  A: Linda, call your bank I don\’t think I have that one.

• 

  tommy

  November 20, 2017 at 9:36 pm Reply

  It happened to me today it was strange when I placed the order it said that my card was declined but yet within 20 minutes my bank had rang me to tell me that someone had tried to take money from my account plus this company sells your details to other companies so they can take money also if this ever happens to anybody contact your bank as soon as possible

• 

  Tanya

  November 20, 2017 at 4:33 pm Reply

  I have an allergy to this skin creme and am trying to cancel it as I have already received another jar. Do you have a customer service phone number for Ephamere Skin, 3983 S. McCarran Blvd #508, Reno NV 89502? I don’t get an answer on the listed number 888-552-9750. Please let me know. I believe this is a scam.

  • 

    Rachel Vrabel

    November 20, 2017 at 7:04 pm Reply

    Tanya, call your bank and see if they have a different number for the company who billed you. Good luck! Rachel

• 

  Pamela

  November 18, 2017 at 2:57 pm Reply

  I was charges 4 different shipping fees from the same company they appear to look like 4 different companies from 3 different states then they Charged my card 92.89 within in 13 days they did this

• 

  sharon

  November 15, 2017 at 9:46 pm Reply

  I have a number for you. I cancelled my automatic monthly bill which when I asked was for $89.87 mo. It is for RE:Youth revitalizing moisture and RE:Youth Rejuvenating facial serum. 866-483-7758 (St. Petersburg, FL) I told them that I had a reaction to it and they cancelled the order. Ordered it 11/04/2017 and cancelled 11/15/2017. Thank you for the info or I would have been suckered into this as well.

• 

  Rosalie

  November 15, 2017 at 6:08 am Reply

  I don’t have a question. I just wanted to add two new names to this fraud-scam-etc.list.
  UNEEQ SKIN CARE PH.# 1-888-603-8746
  MAJIK EYE CREAM PH. # 1-888-603-8762
  Both were free samples just had to pay S&H.
  I got both as described. Before I had a chance to see if they worked I had an order in the mail. I refused the order and had the post office return the package.
  I then found these two ph. numbers. I called and of course they said I was supposed to call and cancel if I didn’t want their product. I didn’t have a chance to see if I wanted more as I hadn’t had the product long enough to see if it worked. (by the way I did use the samples up and they did nothing. I couldn’t see any change at all.) This was advertised on Dr. OZ show. I always felt Dr. OZ was a fraud and now I know for sure he is.
  Only res[ponse I got when I called was they refunded a small portion of the cost of the creams and said they had canceled my order.
  All of the actors that do those commercials are a fraud too. When things are utterly not true why can’t they do something to the ones that speak falsely.

  • 

    Rachel Vrabel

    November 15, 2017 at 6:01 pm Reply

    Rosalie, thank you so much for sharing! I’ll add these. Good work! It’s people like you who take the time to be active in the fight who make a difference! Rachel

• 

  Patti Snyder

  November 14, 2017 at 12:00 am Reply

  I would like to warn ANYONE who is thinking of trying out the Lumidaire products that you are most certainly going to be scammed. DO NOT agree to any kind of trial in any way shape or form.
  First of all , the products do no what they proclaim, and secondly, if you do not cancel within the time frame of 14 days, which includes the time you ordered – not the time you received the product, you will be paying close to $100 per month – yes – $100 per month for this total scam. I can’t tell you how disappointing it is to know that these people refused to help me. REFUSED! I will not stop until I have my money back !

• 

  Duana

  November 13, 2017 at 1:34 am Reply

  I ordered 2 samples,Alesse and Envie. I received an e-mail confurmation, then a tracking information, then the product arrived. I immediatly call the # on the packing slip and canceled the auto ship program. I received an e-mail confurmation. My issue was that another 2 products arrived the same day with mo packing slip. I had no confurmation e-mail because I hadn’t ordered the products. I tried the phone numbers on the products and wasn’t in their system. When my bank statement came I had been charged the sample prices. Not being able to cancel the auto ship I had to cancel my card! These companies had tailgated off the first 2 products! If you find a legitemate number for either of these companies,please let me know Thank you Duana

• 

  Sandra

  November 11, 2017 at 5:49 pm Reply

  I just cancelled my subscription for Euphoria. I have 2 more phone numbers to add to your list. 855-200-2595 and 888-407-1323. The same guy answered both numbers as I had 2 different order numbers I was afraid he wasn’t being truthful. He said “I just talked to you ma’am, I told you I cancelled both of them”
  He wouldn’t give me a confirmation number though, said the order number was the confirmation.
  Hope that will be the end of it! Thanks for the information and the good that you are doing!
  ~Sandra

• 

  Tina

  November 10, 2017 at 4:12 pm Reply

  We’ve also been scammed by Facial Revive.They have been charging my boss every month over a hundred dollars! The phone number is
  855-726-6310 but ehen you call it says it’s a “Reserved Number” then hangs up!

• 

  april

  November 10, 2017 at 2:57 am Reply

  Has anyone ever sent the product back and got a refund?

• 

  Anna

  November 10, 2017 at 2:12 am Reply

  Rachel,

  I just wanted to thank you for this information. My father ordered some products and had no clue about the charges that were about to hit his credit card. I tried looking all over for phone numbers to cancel his Luminary order. Thanks to your post, I was able to cancel the order before my father was charged. Thanks again, this really saved us

  • 

    Rachel Vrabel

    November 11, 2017 at 4:58 am Reply

    Thank you Anna, you’re very welcome! Rachel

• 

  anne reeve

  November 9, 2017 at 9:59 pm Reply

  Thank you for providing these numbers! I managed to contact them. They are based in Singapore. Very aggressive. If you signed up to a sample, they said you signed up for an ongoing membership – it’s in their terms and conditions on their website! I responded that I was never directed to any website or informed of any membership. She said, that’s your responsibility. Unfortunately I had to threaten to get the Australian police involved. They then promised a full refund and I have email confirmation that these transactions are ceased. Thank you for your help!

• 

  Celeste P

  November 7, 2017 at 8:09 pm Reply

  Radiant Revive 855-633-0203 scammed me out of two charges of 89.99. Saying they were backed by Shark Tank I thought I read all the fine print and was getting a “risk free trial” for shipping costs only. I went to my bank immediately and they found a phone number on the withdrawal and called the company. I then spoke with a woman who said the risk was for “14 days” then they charge you full price, “you checked the box your responsible”. I then told her I would like a refund and she said she would only give me a 35% refund, I told her that was unacceptable and I wanted a full refund, she said she would give me a 50% refund and I again told her I wanted a full refund, She then said well how about I give you no refund. I then went back and said fine to the 50%. I feel so cheated and angry that these people can get away with this. What can we do to stop these people???

  • 

    Rachel Vrabel

    November 8, 2017 at 9:17 pm Reply

    Celeste, wow, this infuriates me so I can’t imagine how mad it must have gotten you, sorry. The best way to fight against these crooks is not agree to any short term free trials such as these using their fake celebrity ads. Best way is awareness. I always ask people to share my post and no one does. I even posted it on my personal Facebook page and said “friends and family, please share so your aunts, mothers and grandmothers stop getting scammed” and no one shared it. Education against these scams is our best defense because no one’s doing shit about it. Thanks, Rachel

• 

  TxRachel

  November 7, 2017 at 2:55 pm Reply

  Thank you Rachel for putting this info together and sharing with all who need it! My elderly mother was scammed by EyeNovela – SkinNovela. She signed up for a “trial” and was charged $95 for months thereafter. She tried cancelling the subscription a couple of months ago but the products and charges continued. I was just made aware of this situation the other day and called to cancel right away. I was given a cancellation # and was told an email of the cancellation would be sent.
  Eye Novela – Skin Novela 888-978-3976

  • 

    Rachel Vrabel

    November 8, 2017 at 9:18 pm Reply

    Thanks for sharing Ruby, I appreciate it. Rachel

• 

  DIANNE

  November 6, 2017 at 7:59 pm Reply

  I have another scam website and phone number to add to your list. http://www.finalskin.com 1-866-924-2071
  I ordered a free trial sample of anti-wrinkle cream from them and the cost was $2.85 for shipping. They charged me 4 different times on my credit card for a total of $8.79.Then they charged me twice on my card for a total of $368.46. I called the number and the guy said I never ordered anything from them and they were not finalskin. He also said they do not ship products to Canada, which is where I live. All in all he was in a rush to hang up on me. WARNING..DO NOT ORDER THEIR “FREE TRIAL SAMPLE!! SCAM!!

• 

  Dianne

  November 6, 2017 at 7:44 pm Reply

  Has anyone else been scammed from finalskin?

• 

  Kristine Smigiel

  November 5, 2017 at 10:03 pm Reply

  What the hell is this! I ordered, Christie Brinkley face cream, by the way, they took were trial offers that you had to cancel too! LeJuve, hydrologica, Keratin, for hair and lastly Aurora Bella! I love them, all but Brin

  • 

    Rachel Vrabel

    November 6, 2017 at 4:17 am Reply

    Were you surprised when they billed you full price after 14 days when the “free” part of the trial was up? Never met any one who loved these creams because these companies are total shams. Rachel

• 

  Pauline

  November 4, 2017 at 6:44 pm Reply

  I keep sending stuff back to Nouveau Restore and get NO response…the stuff turns my skin red!I can find no tel#…just a PO Box in Florida!

  • 

    Rachel Vrabel

    November 7, 2017 at 2:47 am Reply

    Pauline, just sending it back is not enough, you must notify them you want to cancel and to stop sending, or they’ll keep sending it. Call your bank and file a fraud dispute asap! Rachel

• 

  Linda

  November 4, 2017 at 9:15 am Reply

  I want to cancel

  • 

    Rachel Vrabel

    November 7, 2017 at 2:46 am Reply

    Linda, did you read my blog post? I give instructions on what you should do and there is a phone number list. I can’t cancel this for you… Rachel

• 

  Dawn

  November 3, 2017 at 12:29 am Reply

  I have been on an extended holiday, during this time these products listed have been sent to my Post Office mail box,
  1. Tru Allure Facial Serum, email: [email protected] Phone +61-280466480
  2. Nouveau Eye Essence. Email: [email protected] Phone +61-383758703.
  I have tried to contact both via email, and have not received a response, also via phone, not listed.
  Upon checking my bank statements I have discovered that I have been billed for these items without my knowledge. Any assistance will be greatly appreciated.

  • 

    Rachel Vrabel

    November 3, 2017 at 9:58 pm Reply

    Dawn, call your bank and explain what you just told me, and file a fraud dispute. That’s your only option aside from cancelling you card altogether and asking for a new one. Good luck! Rachel

• 

  Melissa

  November 2, 2017 at 11:16 pm Reply

  Does anyone have a number for veracell, nuevew, or snapshot. Veracell is the product, nuevew and snapshot is who billed my credit card $89 and $87!! I was sure I read all the fine print before accepting, but obviously there was more than I saw. I have reported to my credit card and cancelled my credit card. I had email confirmations so I responded to those to please cancel and to confirm receipt.
  what more can I do? Do you think the bank will insist I pay it?? UGH! what a mess

  • 

    Rachel Vrabel

    November 4, 2017 at 12:19 am Reply

    You could try disputing all the charges with your bank…sometimes they’ll refund you all your money, some banks are better than others though. Good luck! Rachel

• 

  Ann Meyer

  November 1, 2017 at 8:09 pm Reply

  Essential Skin Care. 877-557-6383

• 

  LeAnn Yeargan

  November 1, 2017 at 5:35 pm Reply

  I, too, ordered the Ama Bella cream and eye care for $4.95 each. I receive the product. I didn’t think it did a whole lot of good so I decided to cancel. Of course I couldn’t find a number but when my credit card statement arrived I was shocked to see a pending charge of $82 plus for each product. Fortunately a number was included on the statement so I called it. I spoke with a pleasant enough gentleman who told me I was two days past the two week trial date and would be responsible for the cost of the product. After arguing for a bit he made me a “special deal of 50% off this shipment (that I had not received yet) and all subsequent shipments), also saying that I was still responsible for payment of the pending shipment. He made me feel there was nothing more I could do so I agreed. After thinking about it overnight I figured if the shipment had not been sent and the credit card had not been charged, then how could I be responsible for it? I called back this morning and talked with a pleasant enough woman and told her as I I did not have possession of the product and my credit card had not yet been charged I wanted it cancelled immediately. She then offered me 75% off this order and all future orders. (Kind of tells you how overpriced it is to begin with!). I told her I did not want this shipment or any future shipment and after a few more special offers she finally conceded to end my shipments immediately. My next step would have been to contact my credit card company but it proved unnecessary. I have learned my lesson and will remember if a deal seems too good to be true it probably is!

  • 

    Rachel Vrabel

    November 2, 2017 at 4:59 pm Reply

    LeAnn, thanks for sharing, and good for you for sticking to your guns! Rachel

• 

  Daphanne Peters

  October 31, 2017 at 3:58 am Reply

  Ageless Products (888)-383-7009 or (888)-509-8221 (one from the bank, one from an email).
  They sell a trial of LeBeleaux, force you to purchase the skin cream, charge $10.95 AND $39.46 initially. The next month there are two charges for $39.46, one from Ageless Products and one from Quantum Aging. The bank threw out the one for Quantum Aging almost right away, but not the one for Ageless Products. I’m currently going through the process to have the company return the funds to my bank. As soon as they have done that I will return the product, which I had understood was a one-time trial purchase (I even reread the subscription email to be sure, it says nothing about a recurring subscription or charge).

• 

  Pat vaughn

  October 27, 2017 at 7:37 pm Reply

  I just ordered skinny. Guess I just scammed also. Wish I had seen this info sooner. Going to my bank tomorrow. Here are some numbers 1-844-438-9406 manufactured for healthy, Santa Ana, calif. also name of person who took my order – christine. Could be a fake name. Phone number came off of bottle. Hope this helps.

• 

  Mirna

  October 26, 2017 at 5:58 am Reply

  I got scammed too I orded a trial that said pay shipping only for 4.95, now I have a charge for 369.00 in my bank this company is call radiant revive phone # 1-855-6330203. I called the company and they said no refund.i am very upset.

  • 

    Phoebe K

    October 26, 2017 at 8:31 pm Reply

    That is the biggest scam amount I have heard of! Was that for 1 product for 1 month? I don’t know how long ago the amount was deducted from your account, but you may be able to get your bank to issue you a new card so the scammers can’t charge any more! I’m sorry to hear you were scammed for so much.

    • 

      Marty Mauch

      August 30, 2019 at 5:32 am Reply

      It’s hard to trust anyone anymore! My credit card company sent me a text today asking if I had made a purchase for $89.95. I did sign up for the free trial only paying shipping and handling and actually mailed a letter yesterday stating “do not send me any products, I don’t want anymore”.
      These are the two company names & phone #’s:

      WonderGlo Essential Serum – appears on my credit card bill as: Remarkable-Skin-Way. Nevada 89084
      877-201-9325

      AmalfitanaBeautyCream – appears on my credit card bill as: Find-Smooth-Skin.com. Nevada 89084
      877-201-9330

      Both products were shipped together with a return address:
      3553 Atlantic Ave. #B1418
      Long Beach, CA. 90807

      Shaking my head; I know better than that!!

      Marty

  • 

    Rachel Vrabel

    October 27, 2017 at 1:33 am Reply

    Definitely dispute this with your bank or credit card company Mirna. Sometimes they will refund charges. Good luck! Rachel

• 

  Dg

  October 25, 2017 at 3:05 am Reply

  I got scammed today and I never get scammed! The hook was Meryl Streep Skin Care Breakthrough from an ad that stated:
  (We say goodbye to Meryl Streep) and other celebs and the product is Femora Anti aging Cream and Eye Serum. The page clicks take you into where you pay and nowhere did it describe the possibility of a subscription for more creams even after the Thank you page there was no clue. But I saw in light grey the standard words you find on just about any webpage now a days “Terms and Conditions”. I click and there it described the entire situation I just bought into. More purchases will be charged one for the full price of the samples some $84.00 and then every 28 days or such $97.00 for more of the product. It also states that price changes are up to them… And on and on! I got *3 phone numbers (see at end) one from their “Terms and Conditions” and 2 from my Bank. I had received an immediate phone call from my back when I made this purchase only $4.95 and $3.95 for the 2 samples. I called my Bank back right away and told them what happened and asked them to cancel my credit card right away. Then I drove down to my bank and further explained and asked them to please call the company and “see” If I could back out It all went smoothly and I was issued another Card right then. My banker was sure that we got the person’s name, and a confirmation number. We were told that we would receive an email stating that my order was cancelled. (It’s been 5 hours still no email!) He told me to keep a daily eye on my account, just to make sure that they were not able to get past my Canceled Credit card! WOW! WHEW! I also found (after the fact) that this scam is listed on Snopes dot com, as well.
  Here are the Phone numbers to cancel:
  First from their “Terms and Conditions” article:
  1-888-748-7543
  And then my Bank gave me these 2 numbers to call if that did not work:
  877-418-4339
  877-418-4750

  Thank you Rachel for your site!

  • 

    Rachel Vrabel

    October 26, 2017 at 4:01 am Reply

    DG thanks so much for sharing, sorry you got into this mess! Rachel

• 

  Diane

  October 23, 2017 at 11:54 am Reply

  Hi, Here are a few more new numbers for Allumiere.

  US # 1-888-776-0643

  US # 1-888-801-2785

• 

  Natalie

  October 22, 2017 at 1:59 pm Reply

  I just got scammed by this too. I believed this was a legitimate/good product because of the Shark Tank endorsement. How horrible that these are just scams! I’m so mad at myself for falling for this! And now I can’t figure out how to cancel 🙁
  Thank you Rachel for this valuable list

  • 

    Rachel Vrabel

    October 22, 2017 at 5:34 pm Reply

    Natalie, so sorry you got scammed, this Shark Tank cream scam is the worst…. if you can’t find the number on my list or can’t get through, call your bank and dispute the charges, they may be able to give you a number as well but I would dispute regardless. Good luck! Rachel

• 

  Ash

  October 21, 2017 at 9:49 pm Reply

  I was scammed by Luma Belle today. tel:1 (800) 694-7385

• 

  Doxinette Richards

  October 19, 2017 at 4:11 pm Reply

  I didn’t recvive my order.please cancel my order

  • 

    Rachel Vrabel

    October 19, 2017 at 11:17 pm Reply

    Go back and read the blog post, it will help you. It’s not me who is charging you. ~Rachel

• 

  Teresa Landau

  October 18, 2017 at 8:15 pm Reply

  For “Only Eyes” to cancel here is the #::

  877-746-6620

  When I ordered Psydosurge this was an add-on item, but Ony eyes can see if you have an “open” account with Psydosurge or not. And if you want to cancel both, you have to do so by calling 2 different numbers. Psydosurge was courteous and helpful, but Ony Eyes was not.

• 

  Joy Glidewell

  October 17, 2017 at 4:29 pm Reply

  My mother just got scammed by Uneeq Skin Care @ 888-603-8746 and Majik Eye Cream @ 888-603-8762.

  • 

    Rachel Vrabel

    October 18, 2017 at 1:41 am Reply

    I’m sorry Joy! Thank you for sharing those numbers, I will add them to my list. ~Rachel

  • 

    STANLEY SCHNUERER

    October 17, 2020 at 6:01 pm Reply

    Re: nubelleskin

    1 877 754-0801
    In an email claiming to be from Shoppers Drug Mart and showing a logo with 2 employees, I was offered a free gift certificate if I filled out a market survey.

    I followed the survey link and completed it, being then lead to believe I was to receive some expensive skin cream free. I should only pay for shipping.

    A small bottle of skin cream arrived which I gifted to my wife, then the $11.95 charge went through and a few days later a $112 charge.

    After calling the number I got through to an operator after 5 ~ 10 minutes. She was kind enough to accept my cancellation request, though she tried twice to offer me discounts on future shipments.

    Thank you for creating this website!

• 

  Becki

  October 16, 2017 at 10:59 pm Reply

  Just ordered trial of Radiant Revive Anti wrinkle serum from a Shark Tank link yesterday. Wish I would have done the research before. Does anyone have the number for this product. From the research I’ve done today I think the same product is being sold under a few different names. Can someone please help me. I feel so stupid right now but there is no way I can let them take more money out of my account I used my debit card to order the $4.95 sample.

  • 

    Rachel Vrabel

    October 17, 2017 at 3:17 am Reply

    Becki, I can’t find it and don’t have it, I’m sorry. Call your bank or credit card company asap. Rachel

• 

  Jennifer

  October 16, 2017 at 9:16 pm Reply

  I saw an ad on Facebook for Hydrologica which was supposedly a huge Shark Tank success. I started reading there link it provided and days they were only offering 250 trial samples for only the cost of S&H. The eyecream was $5.87 and the face cream was $4.95. You had to pay separately fur the S&H charges. I was charged for those on 8/28 then on 9/13 my card was charged $79.95 from Healthyeye from one address and then also $89.95 from Healthy Glow Advanced from a different address. Now today I was charged again from both places. The card that came with the “free Trial” products says Hydrologica LLC. St Petersburg Florida. and the phone number is 1-888-980-7740. I just called them and it was obviously a call center and the guy was Indian. He said that the website i ordered the stuff from stated there was an auto subscription and i agreed to it. I never saw that or i wouldn’t have ordered it. And i told him that even if that was the case i shouldn’t have been charged for the first month since it was a trial and it started all i had to pay was S&H. But if course he argued and said i was wrong. i demanded he cancel me immediately and that i would be sending the next package back. he said i had to call them when i recieve it to get a return authorization. It’s totally a scam. I don’t have any problems with the real legit companies. they don’t hide the fact that it’s discounted when you enroll in monthly shipments.

  • 

    Rachel Vrabel

    October 17, 2017 at 2:53 am Reply

    Hi Jennifer, sorry you got caught in this…. they charge you the full price on the 14th day when the “free” part of the trial is up. I would try disputing the charges altogether with your bank or credit card company. They may allow you to send it back but they will usually only offer 30% or sometimes 50% refund. If you demand 100% and ask to speak to a supervisor you may get lucky. Good luck! Rachel p.s. thanks for sharing the numbers, I’ll add to my list!

• 

  Bipasha

  October 14, 2017 at 6:21 pm Reply

  I got billed 4 times with following names. HYDRAGLOW BOOST 877-929-6865 CA
  NUTRA PURE 866-861-8945 OR

• 

  Joleen

  October 13, 2017 at 12:58 am Reply

  It certainly appears that lots of these companies are maybe tied together in this scamming. has anyone actually received a refund to their credit cards?

• 

  Nancy Wright

  October 11, 2017 at 2:51 am Reply

  This number listed for Aqua Refine Serum is incorrect: 866-382-9638, however the second listed number is correct. It’s ALSO the same number to successfully contact Revine Eye Creme (877-338-2634).

  Thank you for this web page it was incredibly helpful!!

• 

  Shannon Leen

  October 11, 2017 at 12:55 am Reply

  I guess I also got scammed, not sure of the name, but on my bank statement it said PRETTY BEGINNING and the number the bank had isn;t work, they got me for 93.10. if there is anyone that as a number please share

• 

  Kelli Dang

  October 8, 2017 at 9:41 pm Reply

  I sent my $4.95 to Lumidaire mid-July after seeing the Sharktank ad. They’ve charged us $90 four separate times since, over a two month period. Thanks to your information, we called our credit card company who immediately cancelled our card, will be reissuing new ones, and are investigating.

  Lumidaire is currently disguised as “Youngager” on our credit card bill. The TWO numbers associated with Youngager on our bill are: 877-428-6020 and 866-429-0490.

  Tomorrow I will call “Youngager,” cut right to the chase and calmly threaten them with the BBB, our attorney general’s office and the FTC if they don’t close my account and give us a full refund. We’ll see what happens. 🙂

  • 

    Rachel Vrabel

    October 17, 2017 at 3:02 am Reply

    Thanks for sharing Kelli!

• 

  Jeannette Villarreal

  October 8, 2017 at 6:05 pm Reply

  I just cancelled the subscription for the eye and skin cream. Got my confirmation emails. Also, suppose to get a credit on my card for shipping charges on both. Just wondering….how is the skin and eye cream? Has anyone tried it? Am curious. Didn’t even open the product just the envelope it came in so I could get the packing slip. THANK YOU FOR ALL YOUR HELP AND INFORMATION!!!

• 

  Karen

  October 7, 2017 at 7:20 pm Reply

  I signed up for a FREE trial of Lumidaire cream which I paid $4.95 shipping. Today I received the products in the mail, with 2 other products that I didn’t order. When I checked my bank account online I saw 3 charges from 3 different companies. I called the number on the box, 877-565-3016, and did talk to a human. I have not removed the protective packaging, I only opened the box, but was told I could not get a full refund for a product I didn’t order and only got a 50% refund. The customer service agent told me they couldn’t accept a return because they could not re-sell the product. I reminded her that I have not opened the original packaging but this fell on deaf ears. I will be contacting my bank to advise them to not allow any future charges from any of these companies. These people need to be put out of business just for their unsavvy business practices and fined for deceiving their customers.

• 

  Rhonda

  October 7, 2017 at 12:52 am Reply

  Luminary came through on my statement as “Luxeglow” 877-983-1331. The customer support email for cancellation I received was from [email protected].

  • 

    Rachel Vrabel

    October 8, 2017 at 3:50 pm Reply

    Rhonda, thanks for sharing! Rachel

• 

  jENNY

  October 6, 2017 at 3:07 am Reply

  I just found a phone number to cancel further YOUTH ACTIVE + ANTI AGING CREAM being sent to Australia from UTAH USA …+61 290 52 08 68
  a call centre answers and I managed to cancel further jars of cream but dudded the 1st charge due to not cancelling after the 14 day free trial. jenny Boucaut

• 

  Ssc

  October 6, 2017 at 12:48 am Reply

  My mother is 75, dupe by Wrinkle Couture, deceiving people as Joanna Gaines skincare line. Can not find anything on this company to help her cancel! Help would be much appreciated!!

• 

  Pat

  October 5, 2017 at 3:35 am Reply

  I have two trial size skin care from Jullen Skin Care( Costa Mesa, CA), I didn’t realize that it was a scam, until I read about other advertisements on my phone. They were selling trial orders by different celebs. I will be calling these phone numbers ASAP, 1(888)6877397, 1(888)6877431; I received another box today from the same location. Thank you for the information to help with the process to cancel the subscription of these scammers!!!

  • 

    Rachel Vrabel

    October 5, 2017 at 11:03 pm Reply

    Patty, thanks for sharing those numbers, I’ll make sure I have those, or add them if I don’t. Rachel

• 

  Minda

  October 4, 2017 at 8:27 pm Reply

  Lumidaire is a scam company. Do not use this product. They charged me $188.38 today after a sample shipment was sent to me last month. No where did I see I would be billed automatically. I called within minutes of the charge today and they REFUSE to REFUND!!! Total SCAM! They said I CAN NOT RETURN it even if it’s not opened! I’ve contacted my bank. Unfortunately I used my debit card, so I’m disputing the charge. Lumidaire said they cancelled the auto shipments. I cancelled my card! This company used Joanna Gaines name to lead me to believe it was her cream I was sampling!!! Now I’m reading Joanna’s name is being scammed in association with this company! I’m not finished with this company!

• 

  Susan Watkins

  October 3, 2017 at 2:59 pm Reply

  I ordered cream from Mkiedia Lasting Soft – that’s the only name I have – it’s on my bank account charge of $84.75. I have tried calling the number of 866-665-8339 for 2 days. They just leave you on hold. No one ever answers. Do you have another phone number for them? Thank you for what you do. I hate scams!!!

  • 

    Rachel Vrabel

    October 3, 2017 at 5:27 pm Reply

    Susan, I don’t have another number, I’m sorry. It’s probably the correct number, and they just put you on hold hoping you’ll hang up, that’s all part of their scam. I would call your credit card company or bank asap and dispute these charges. Sometimes they’ll put a block on them and refund you your money. Good luck, and thanks for sharing! ~Rachel

• 

  Diane

  September 29, 2017 at 5:43 pm Reply

  Luminaire Skin Cream 1-877-565-3013

  • 

    Rachel Vrabel

    September 30, 2017 at 3:30 am Reply

    THanks for sharing!

• 

  Robert

  September 25, 2017 at 5:16 pm Reply

  How big is the scam? AmaBella Allure. 888-312-5212, 888-727-1575
  2 more numbers to add to your list

  • 

    Rachel Vrabel

    September 27, 2017 at 5:52 am Reply

    Hi Robert, thanks for sharing those numbers, I really appreciate and someone else will too! These scams are huge, and Amabella is a big one right now. Rachel

• 

  Chelsea Anne

  September 23, 2017 at 10:07 am Reply

  CONTACT INFORMATION FOR ATHENO IS THE SAME AS GLOW ETERNAL (included in your list of names); as well as the eye cream they suggest after you click ‘yes’ for the ATHENO cream trial.

  I fell victim to their scam a few hrs ago… THANKFULLY, with the help of this blog post, I was able to locate them (this was tricky) and DEMANDED a full refund and cancellation.

  It took me several attempts.
  They continually stated that I was not in their system.

  Finally, the rep asked me for the first 6 and last 4 numbers of my card & was able to locate my “account” using this information.

  I will be cancelling this credit card, stating it is stolen, in case the company decides to sell my information to other companies, as I have heard some do.

  Back to the story…At first, the customer service rep stated that she was unable to cancel & that her supervisor wasn’t available, and she pushed that she was a third party, bla bla…
  But I DEMANDED and followed the advice given in these posts…i stated that I would be contacting the BBB and I would see to it that their company is shut down if I see or hear ONE MORE thing from this d*** company…she quickly gave in and cancelled the subscription & gave me a full refund & agreed to email me confirmation, as well as provided a confirmation number.

  Thank you for such helpful information!!

  • 

    Rachel Vrabel

    September 23, 2017 at 4:48 pm Reply

    Woohoo, Chelsea!! Good for you for sticking to your guns with these SCAMMERS! You have to be tough and not take no for an answer which is exactly what you did. Thanks so much for taking the time to leave a comment, love hearing these stories of refunds, it means my instructions are working and people are listening! Consumer education is the best way to fight against these people. I did a CBS Austin TX interview this past Wednesday on these scams, if you’d like to see the story, please like my Facebook page, I’ll be sharing it next weekend, it’s supposed to air Friday Sept. 29th. Thank you! Rachel

• 

  Laura

  September 22, 2017 at 8:31 pm Reply

  Not a question. Thank you for providing these phone numbers. I was unable to locate a number for Skin Balance to cancel; you provided the number and help on how to handle the call, which ended in successfully cancelling this order. I am very grateful!

  • 

    Rachel Vrabel

    September 23, 2017 at 4:41 pm Reply

    Laura, thanks so much for your comment! It’s so nice to hear some positive feedback, glad I could help! Rachel

• 

  Crista Reese

  September 22, 2017 at 3:12 pm Reply

  Yes, you will be charged. I ordered the cream and was told I would pay s/h only for a trial size, then when “checking out”, an eye serum was added to my order and another s/h charge. A few days later, I received the two trial sized products. Yesterday, I happen to read that this was a scam. I looked more it and came across this site. Thank the Lord!! I called the # listed here on this site for LUMINARY REVITALIZING MOISTURIZER. I asked them if my account had been charged for more than the s/h fee of the two trial-sized products. OMG. They had charged my credit card $93.99 for the cream and $93.87 for the eye serum. They said they could not refund me because it was past the two week trial period. I told them this was a scam and I did NOT sign up for a subscription. She offered me a discount. I refused. She offered me a bigger discount. I refused and told her I was calling the BBB today and also reporting them to my state’s attorney general’s office. She immediately said she would refund my cc for 100% of the charges and that I would get a confirmation email within 24-48 hours. We will see. SO thankful for this site and its suggestions and advice!!

  • 

    Rachel Vrabel

    September 22, 2017 at 5:22 pm Reply

    Crista, yay!! Good for you for being tough – this is what I tell people in my steps to cancel, just don’t take no for an answer, ask to speak to a supervisor, etc. I’m really happy to hear that they seem to be cooperating. Keep a close eye out for that email and call them back if you don’t get it. You can’t really trust a word they say until they actually do give you a refund. If they don’t, then definitely file a fraud dispute with your credit card company or bank. Let me know if you need a legit skin care recommendation, I’m happy to help. Thanks! Rachel

• 

  Dawna

  September 22, 2017 at 12:11 am Reply

  I believe I have been scammed, but the company name isn’t on your list. It’s Exotique Ageless Eye Serum and Revitalizing Moisturizer. Their number is 866-665-8423. There is an additional number 866-665-8339 going as MKIEDIA*LASTINGSOFT

  • 

    Rachel Vrabel

    September 22, 2017 at 5:16 pm Reply

    Dawna, thanks so much for sharing. Was it the same number to cancel both products? Rachel

• 

  tina vaida

  September 21, 2017 at 8:40 am Reply

  Hi ! I found an email address and I wrote to them asking them to reply within 24 hours regarding the issue otherwise I would have hired a lawyer . They replied and gave me a number where to call. Furthermore, I asked my bank to close a dispute but in the main time I was able ( after one hour of conflict discussion ) to manage and to cancel the trial and the “contract” ( I never signed ) and to get my money 100% ( the last month ) back. At the beginning they tried to explain to me that I had signed something what is not true and that they can not do anything ; so I got furious and I told them I do not care and I did not signed anything like this and that they are a scam company and that what they are doing is a fraud and if they do not do anything to stop charging my card and to refund my money I will open a dispute against them together with many other people who have been scammed by them. so , after a long discussion they cancelled the ” never signed contract” and they offered me 35 % refund; I said no , I want 100% …blablabla… then it was 50%, 75 % and at least 100% because I kept telling them they are a scam company and I am not the only one person being frauded by them and I do not care and I want 100% back…
  Here for VISALIA:
  [email protected]
  Phone:
  (855) 579-9245

  • 

    Rachel Vrabel

    September 21, 2017 at 6:31 pm Reply

    Hi Tina, thanks for sharing! I had a different number for Visalia so I’ve added yours as well. Sometimes they get tricky and change their number… good for you for sticking to your guns and playing hardball, that’s what you HAVE to do. ~Rachel

• 

  Jennifer A Cotter

  September 21, 2017 at 2:27 am Reply

  Following up on my post I reported them to the BBB who sent them a letter to contact me about this issue. They then sent me an e-mail confirming that thy had cancelled my account. I was one of the lucky ones that caught it in time. I cancelled my debit card so they could not charge me anything more. So i was only out the s/h fee that i paid.
  The BBB claim is very easy to do on line. I wish more people would report these scam artists.

  • 

    Rachel Vrabel

    September 21, 2017 at 2:55 am Reply

    Thanks for your comment Jennifer, good for you for taking the time to report them! I did an interview today with CBS Austin, TX…I’m continuing to raise awareness about these scams! Will post to my Facebook page when it airs, supposed to come out next Friday. Please give my FB page a like if you’d like to follow this. Thanks! Rachel

  • 

    Michele

    September 21, 2017 at 7:18 pm Reply

    I had the same issues with derma gieo. I also called and they cancelled my order too but previously charged my debit card $89.91 and $91.79. Supposedly they will refund my order but we will seeif that happens. I did cancel my debit card also. The number I called and talked to Naomi #60. Here’s the number 888-960-3123. It was out of St. Petersburg, Florida Hope this helps someone else.

    • 

      Rachel Vrabel

      September 22, 2017 at 4:26 am Reply

      Michelle, thanks for sharing this info. I have the same number for Derma Gieo…appreciate it and glad it still works! Rachel

• 

  Alexa

  September 20, 2017 at 9:21 pm Reply

  For those of you scammed by AmAbellaAlure, here is their customer support: 888 312 9445 & email: tryamabellaallure.com… I was able to secure a full refund today of $179.87 mostly because I was connected to a sympathetic customer service rep. Despite her attempts to give me a discount, I persevered by mentioning BBB & AG. After speaking with her supervisor, they tried to convince me to take a 35% refund, a 50% refund, a 75% refund, all which I refused. Finally they gave me the 100% refund. The call took over 20 minutes. Lesson learned!

  • 

    Rachel Vrabel

    September 21, 2017 at 1:34 am Reply

    Good for you for sticking to your guns and being tough!! Thank you for sharing the number, I’ll make sure I have that one on my list. Rachel

• 

  Irene Metz

  September 20, 2017 at 4:12 pm Reply

  Dazzling Nutra LLC 800-342-9953 SD

  Gentle Touch Moisturizer 844-395-3656 WA

  Twinkle-Twinkle Slim 800-218-6705 CA

  • 

    Rachel Vrabel

    September 21, 2017 at 1:37 am Reply

    Irene, thanks for sharing, I’ve added those to my list. Is Twinkle Twinkle Slim a weight loss product or face cream? Thanks, Rachel

• 

  John Franks

  September 19, 2017 at 9:50 pm Reply

  You can add these phone numbers to your list. Same scam $4.95 for “free” and then charge $89 in 14 days. These people are scum. Don’t know why they haven’t been jailed.
  These numbers from the credit card statement.
  lfaeyeserum 866-391-1823

  msacream 888-614-9837

  • 

    Rachel Vrabel

    September 21, 2017 at 1:39 am Reply

    Thanks for sharing John, added! ~Rachel

• 

  Amy

  September 19, 2017 at 9:14 am Reply

  How can we start planning a class action law suit? They’ve made millions off of their lies to hard working people. I want my 400.00 back!!!!

• 

  Amy

  September 19, 2017 at 9:06 am Reply

  I ordered the 4.90 trial for Luminary Skin Care. I was charged TWICE– one from NUBODSKIN (1-800-995-7315) and another from HYDRAGLO (1-877-929-6865) In July. Then, on August 9th, just 15 days after I made my order, NUBODSKIN charged me 93.87 and HYDRAGLO charged me 93.79. Then, I was charged twice again on Sept. 12th, 2017. Almost 400.00 down the drain. I am furious. I called both numbers and they had the exact same recording, even though one showed was in CA, and the other in OR. It said “Please call back during normal business hours” and then immediately hangs up. I called my bank and have filed a dispute for all 6 charges. I cannot believe that these same terrible human beings are scamming people like this. I only ordered one trial.. and the products are crap. I just got a box today (this is only one more face and eye cream from the original trail I received in the mail… so I’ve paid for four orders and got one only…) I was confused because I never authorized anyone to keep sending them to me. After some easy research with my bank, we found the fraudulent charges and they immediately cancelled my debit card so they couldn’t charge me anymore. I am going to keep trying these phone numbers until I reach someone. I am going to threaten them with suing/getting a lawyer, reporting to the BBB, and my state’s attorney general. This is a crime and please don’t ever order anything on ANY “trial” online EVER! Has anyone heard any updates about these crooks lately? I can’t even see straight right now I’m SO MAD!

• 

  Amy

  September 19, 2017 at 9:02 am Reply

  I ordered the 4.90 trial for Luminary Skin Care. I was charged TWICE– one from NUBODSKIN (1-800-995-7315) and another from HYDRAGLO (1-877-929-6865) In July. Then, on August 9th, just 15 days after I made my order, NUBODSKIN charged me 93.87 and HYDRAGLO charged me 93.79. Then, I was charged twice again on Sept. 12th, 2017. Almost 400.00 down the drain. I am furious. I called both numbers and they had the exact same recording, even though one showed was in CA, and the other in OR. It said “Please call back during normal business hours” and then immediately hangs up. I called my bank and have filed a dispute for all 6 charges. I cannot believe that these same terrible human beings are scamming people like this. I only ordered one trial.. and the products are crap. I just got a box today (this is only one more face and eye cream from the original trail I received in the mail… so I’ve paid for four orders and got one only…) I was confused because I never authorized anyone to keep sending them to me. After some easy research with my bank, we found the fraudulent charges and they immediately cancelled my debit card so they couldn’t charge me anymore. I am going to keep trying these phone numbers until I reach someone. I am going to threaten them with suing/getting a lawyer, reporting to the BBB, and my state’s attorney general. This is a crime and please don’t ever order anything on ANY “trial” online EVER! Has anyone heard any updates about these crooks lately? I can’t even see straight right now I’m SO MAD!

• 

  Norma Adams

  September 19, 2017 at 6:29 am Reply

  LUMINARY REVITALIZING MOISTURIZER
  So glad I did research & found your site Rachel. Thank you!
  Here’s my story: Just ordered 2hrs ago FREE SAMPLE (shipping charges only) I noticed I was billed for EXPEDITED SHIPPING. Upon providing my credit card info before order was completed, they provided info about eye revitalizing product. I click to view & immediately (without authorization) this product was added to my order without my authorization! I knew something was wrong! Fortunately my credit card company sent an email to confirm if I had ordered this product. To complete my claim, they provided info to file a fraud claim but my credit card had to be cancelled first! I will contact #’s provided here for LUMINARY’S customer service & immediately begin process to cancel. I was also sent order confirmations from LUMINARY’s customer service dept. I replied with urgent email to cancel order’s & requested confirmation of my cancellation request. All of this within 2hrs without waiting for any charges on my billing statement. Will keep you informed! Thanks again!

• 

  Melissa Goodman

  September 17, 2017 at 6:18 pm Reply

  This company hides the agreement to a monthly subscription to their products costing over $100/month and REFUSES ALL REFUNDS!!
  1-866-710-5109

  • 

    Rachel Vrabel

    September 21, 2017 at 1:41 am Reply

    Thanks for sharing Melissa, I’ve added this one to my list. Rachel

• 

  Michele

  September 17, 2017 at 4:49 am Reply

  The same exact thing happened to me!

• 

  Antonet

  September 14, 2017 at 9:03 pm Reply

  Please be careful of Nouvelle Beaute. they scam you into buying trial size and then you have trouble paying for it by credit card. Because you have entered your phone number then, they call you to proceed with the transaction. That way you dont get the change to see Terms And conditions. that way you miss out on valuable info. Transactions go through on the credit card as different companies. And when you try to cancel your subscription, they say you have to send it back overnight or pay a discounted price for the items. Mine went through as gloriusyoungeyes.com and sparkling skin today.com but my creditcard department said it went through as smoothandbeautifulskin.com

• 

  MIRANDA

  September 13, 2017 at 1:42 am Reply

  This is a scam and I found Derm Naturale on Facebook and received an order confirmation with the same phone no (844) 899-4914 and noticed separate debits on my account with different amounts.

• 

  Ken Clark

  September 11, 2017 at 5:50 pm Reply

  Derm Naturale Skin Cream
  ELITELM*Online Wellnes
  (844)899-4914

  Please Add this to your list of numbers

• 

  Christie Thomas

  September 11, 2017 at 2:02 pm Reply

  Puria Skin Serum 1-888-446-2318 Got me for $94.95
  Purinova Eye Cream 1-877-742-9191 Got me for $89.95
  This is ridiculous how they are doing people. This money was bill money that I really needed. When I decided to sign up for the trial for the Skin Serum another screen popped up offering a trial for the eye cream, there was no way to decline the offer and it charged me for both. I did not dispute it at the time because I was only out of about $11 at the time not knowing they would charge me another $184.90 for something I did not authorize! I hope they know they’ll be held accountable for scamming people one day. It’s going to come to an end!

  • 

    Rachel Vrabel

    September 21, 2017 at 1:48 am Reply

    Christie, thanks again, I’ve added these to my list! Rachel

• 

  Pun

  September 9, 2017 at 6:07 pm Reply

  Hi, the number for Bella Restor cancellation is 888-742-8123

  • 

    Rachel Vrabel

    September 21, 2017 at 1:48 am Reply

    Pun, thanks again for sharing, I’ve added this one to my list. Rachel

• 

  Rachel ellis

  September 8, 2017 at 11:10 am Reply

  Do you have the number for Made Pure. thank you.

  • 

    Rachel Vrabel

    September 9, 2017 at 4:12 pm Reply

    I’m sorry I don’t, I would recommend calling your bank they should be able to provide the number. It’ll show under a different company name, look for the s&h fees, that’s the company you need to call. Good luck! Rachel

  • 

    Rachel Vrabel

    September 21, 2017 at 1:50 am Reply

    Rachel, did you ever find their number? I didn’t have this one… hoping you got it resolved. Rachel

• 

  tina

  September 6, 2017 at 6:40 pm Reply

  Hi!
  Please add also Visalia to your list.. Unfortunately, I have no numbers and I am trying to get my money back.

  • 

    Rachel Vrabel

    September 21, 2017 at 1:51 am Reply

    Tina, I’ve since found their number…I hope you’ve gotten this resolved by now with your bank. ~Rachel
    Here is the number just in case: Visalia 855-228-2163

    • 

      Phoebe K

      September 21, 2017 at 5:22 am Reply

      Dear Rachel,
      For some reason, I have stayed subscribed to this post and get emails when there are new comments.

      God bless you for revealing this despicable — and illegal — marketing practice that keeps popping up like wack-a-mole. And thank you for keeping a running list of the companies that are engaging in these questionable practices. If more and more people stand up for their rights and insist on getting their money back or using their bank or credit card company to stop payment, maybe we can finally put these bums out of business.

      Thank you for shining a light on this travesty. I’m sure you have helped hundreds if not thousands of people.

      Keep up the good work!
      Phoebe

      • 

        Rachel Vrabel

        September 21, 2017 at 6:28 pm Reply

        Hi Phoebe, thank you so much for your comment! I did another interview yesterday, this time with CBS Austin, TX channel and it should air next Friday. I feel like since nothing is being done about these scammers, our best defense is educating consumers. I will continue to add to my list, I can’t believe I have over 500 names there and that’s not nearly all of them. If you want to see that when I post it, like my Facebook page as I’ll be posting it there. Thanks again! ~Rachel

• 

  June Conway

  September 6, 2017 at 6:27 pm Reply

  Thank you for your timely web site. I have just been scammed by a company called Luna. They showed the ad for the eye revitalizer that is supposed to remove the bags under your eyes. When they took my order, the added that I could also try the facial serum, for which I would just have to pay shipping, just like the first product I ordered. When I got my order, the eye product was not one of the products they sent me. They sent me a face cream instead. I called the number they gave (1-877-671-0074) to cancel any further shipments and was told I’d have to wait till the trial period was over to cancel. I told them that was rediculous. That they sent me the wrong producty and I paid the shipping as agreed. I told them that I was told I had to cancel within the 2 week trial period. I told her that if I waited till the trial period was over, they would start sending me more product that I didn’t want. She said that I would have to send the product back, in that case. I told her i would not have to send it back. That I had paid for the shipping as agreed. She finally agreed ti cancel the orders, but as you suggested, I am calling my bank just in case. Thanks very much. June Conway in Arkansas

  • 

    Rachel Vrabel

    September 21, 2017 at 1:52 am Reply

    June, thanks again for sharing this, I’ve added it to my list. Rachel

• 

  Denise

  September 1, 2017 at 2:21 pm Reply

  That was supposed to say Vlamorous

• 

  Denise

  September 1, 2017 at 2:20 pm Reply

  Clamorous and Aquaco! These Companies are Frauds! They used an on line ad saying that “ULTA”, the big cosmetic company, is closing and Sophora bought them out and were selling their products at a reduce rate as a closeout Special, then one month later charged my credit card $97.83 without my authorization from “NSR*Nouvaskin Renew”. When I called the company to have them reverse the charges and cancel any membership they say I agreed to sign up for, they would not return my money nor would they cancel my so called membership after demanding it from them for over an hour! Asked for manager and then “He” (Arlen) offered me a 50% discount on products I didn’t even order! I refused and demanded a refund again and he said no, 50% is his offer! Unbelievable! I never got a refund or a cancellation number from them. My bank said that these companies have agreements with Visa to continue the charges even after the cards have been cancelled and new cards have been reissued. This kind of business practice needs to stop!!! Scammers! Fraud! Something must be done!!
  maybe a class action law suite would do the trick!
  This companies advertisements are fraudulent! This kind of fraudulent advertising and scamming needs to stop!! And I want my money back they stole from me!

• 

  Lisa

  August 29, 2017 at 11:56 pm Reply

  The number that I called to cancel Bella Restor was 888-472-8123. We’ll see if they actually cancel it or if I have to stop payment with my credit card company.

• 

  Tracy

  August 29, 2017 at 2:24 pm Reply

  Here is the number I used to contact LUMINARY revitalizing moisturizer;

  1-877-982-7446.(USA)

• 

  Tracy

  August 29, 2017 at 2:19 pm Reply

  Have the no.for LUMINARY cream.
  877-982-7446

• 

  Margaret

  August 28, 2017 at 6:53 pm Reply

  I wrote regarding this moisturizer offer of a free trial without knowing they later charge for more product. Found a phone number after searchin and cancelled-now I have to see if it actually worked.

• 

  Margaret Brown

  August 27, 2017 at 9:39 pm Reply

  I am looking for a phone #for Bella Restor to try to cancel any future shipments. Hope you can help. Thanks.

• 

  Joyce Fuller

  August 27, 2017 at 1:23 pm Reply

  I posted a little while ago that I needed a phone number for YS-CREAM; my grandson who is 5 has much better eyes than I do and found this number on the jar label. 1-877-587-6409. I called and the young lady was very polite and said you are canceled and if you want to sign up again you can and you will have a 35% discount on the product.
  Now we wait for the charge to hit the bank account or not.

• 

  Joyce Fuller

  August 27, 2017 at 12:29 pm Reply

  I just called PUREST Skin Care (anti-aging serum) at 888-524-7715 (found on the label of the trial offer) and canceled all future orders. It is Sunday at 8:11 am where I am from; no one answered the phone but they tell you to leave your phone number and they will call you back. I received my call and was off of the phone by 8:22. The gentleman offered a free bottle and then two free bottles (I believe trail sized) and 35% off of the next shipment in November. I stayed firm and did not take the offers.
  I also purchased a trail size jar of YS-CREAM, eye complex product. I have to find the manufacturer and call them separately. I am not able to read the fine print on the jar. If anyone has the phone number please share.

• 

  Patti

  August 25, 2017 at 9:45 pm Reply

  Update on revyve…phone 844revyve

• 

  Patti

  August 25, 2017 at 9:22 pm Reply

  Was crazy enough to order trial of revyve sin care cram and eye cream trial. The phone number you have for them is not current. No longer in service.

• 

  Ann

  August 24, 2017 at 2:11 pm Reply

  What is the phone number for AvalureSkinCream? They continue to send and bill me for products after I foolishly signed up for a “free trial”.

  • 

    Rachel Vrabel

    August 25, 2017 at 3:02 am Reply

    Ann, you’ll need to call your bank, I don’t think that one is on my list. It’s hard to keep up, there are hundreds of these scams. Rachel

• 

  Claudia Pope

  August 23, 2017 at 9:47 pm Reply

  Ordered a free sample of face cream supposedly endorsed by Joanna Gaines, Whoopee Goldberg, and others, for $4.95 shipping. Then noticed a monthly recurring charge of $89.95 on my credit card for product that I was never aware that I had ordered. Called the company, whose representative was rude, refused to refund. The charge was listed as LWA Eye Serum and MiSkin Creme (phone 888/986-8385). The product is not usable and the offer is a SCAM.

• 

  Donna

  August 23, 2017 at 2:45 am Reply

  Do you hacve a phone # to calk and cancel order of Alucia? Thanks!!

  • 

    Rachel Vrabel

    August 23, 2017 at 5:56 pm Reply

    Donna, I’m sorry I don’t. Call your bank and ask for the number for the company who billed you the s&h fees and subsequent charges, that’s who you need to contact, it’ll be under a different company name listed on your credit card. Rachel

    • 

      jennifer cotter

      August 23, 2017 at 6:02 pm Reply

      I reported them to BBB. They intervened for me and i finally got a cancelation e-mail from them today Thank you for your suggestions.

• 

  Debbie lawson

  August 22, 2017 at 4:26 pm Reply

  Argan oil free trial. 14 dollars all up. I cant work my emails, no letter came with what i paid 4, a small jar argan oil and cream, next minute another argan oil showed up so i cancelled it. Got my credit card bill. 2 small bottles of oil and a tiny jar of cream. 564.82 in less than a month.
  Complete rip off company. Im old and didn’t get any written letter explaining their policy.with the products. I ordered over the phone. Who can read the small print at the best of times. This company has totally crippled me now financially.

• 

  Jim Carnock

  August 22, 2017 at 1:04 pm Reply

  Just received lumidaire face and eye cream. Is this a scam? Tried calling them and they won’t let me cancel. Will I be charged a huge amount later. I was charged only for the trial size so far. But have read bad reviews about this. I’m afraid this will be a auto ship. Can I get out of this?

  • 

    Rachel Vrabel

    August 22, 2017 at 8:28 pm Reply

    yes you’ll be charged full price of each on the 14th day after the “free” part of the trial is up. call them back and cancel and don’t take no for an answer, they’re scamming you. Rachel

• 

  Karen Anastasopoulos

  August 21, 2017 at 1:41 pm Reply

  Please list PUREST Skin Care phone number. It is:
  888-524-7715

• 

  Lynn Myhre

  August 19, 2017 at 6:47 pm Reply

  Visalia Skincare is a SCAM!
  If you order a free sample and pay shipping only, and you don’t CANCEL within 14 days (no one ever mentioned that!)
  Then they start billing your credit card a MONTHLY membership fee of $89.95.
  Their phone number is 888-557-2126.
  They cancelled for me but won’t refund the charge unless I cancel my dispute with the bank. The bank said not to communicate with them anymore and the bank will handle the refund themselves.

• 

  vibha

  August 16, 2017 at 10:09 pm Reply

  Kiara skin this scam company charged me twice $99 and the contact info on the website is shut down to contact them call them at 8442566242 the contact info I got from bank as a fraud

• 

  Marlene Eckert

  August 13, 2017 at 7:06 pm Reply

  I’m looking for contact info for Bella Restor

  • 

    Rachel Vrabel

    August 14, 2017 at 5:17 am Reply

    I would recommend calling your bank for the number. I don’t have it on my list. Rachel

• 

  Kellie

  August 12, 2017 at 11:26 pm Reply

  I was just scammed by Firm Radiance. Called the company and got no where except to get them to cancel the account but nothing on getting my $ back. Talked to two people and the second hung up on me. My husband called the credit card company and they refunded the $353 that had been charged and changed our card # and blocked any auto-ship companies from being notified of the new card #. Do you think this will be the end of it? Will the company try to pursue me or will the fact the credit card company refunded the $ to us end it?

  • 

    Rachel Vrabel

    August 13, 2017 at 1:11 am Reply

    you’re probably fine since you’re bank got involved. Rachel

• 

  Lianne

  August 12, 2017 at 11:02 am Reply

  I was getting a 14-day trial with Vlamerous?
  After reading scam reviews, I returned the product and informed my credit card company of scam from that “retailer”. In turn, a week later (7-days) I returned the product to the appropriate address. This morning when I looked at my credit account, I saw a charge from them for $97. I called my bank and they are stopping any future transactions from them as well as putting in a dispute.
  I called the Vlamerous company (844-621-2325). I told them that I had returned their item within the 14-day trial period and the person on the line kept going on and on about “what didn’t you like?”, “i’ll give you next month at a discounted price”, “it takes a while to work.”, “it’s all natural…” – which is smelled like straight chemicals.
  I told her that I had returned the item, but apparently, it doesn’t work like that. To return an item, I had to have “permission” to do so. Even if it is within the 14-day trial and I used their designated return address. I finally was able to cancel any future transactions, but I am out $97 unless something significant happens with the dispute. Great.

• 

  charlene kenney

  August 11, 2017 at 4:08 pm Reply

  AVALURE FACE CREAM 888 772 9017 AVALURE EYE SERUM 888 775 9063

• 

  Sandi

  August 11, 2017 at 1:56 pm Reply

  I don’t see any #’s. Suckered in to Dr. Oz Calypso cream. Would you have #? Thank you.

  • 

    Rachel Vrabel

    August 13, 2017 at 1:14 am Reply

    Try 1-800-835-8621

• 

  wendy

  August 11, 2017 at 5:31 am Reply

  Do you have a valid phone number in Australia yo cancelActiveYouth Cream? The one listed is NOT valid. Thanks

  • 

    Rachel Vrabel

    August 13, 2017 at 1:13 am Reply

    No, sorry. Call your bank for assistance.

• 

  Mindy

  August 11, 2017 at 12:27 am Reply

  Beauty Wrinkle Reducer and cream

  try to cancel, call three different numbers. one just rung and rung. the other said it was out of service. the third one got a person, who was rude and told i made the wrong choice of calling on the deadline date.

• 

  Nancy

  August 9, 2017 at 1:32 pm Reply

  Beauty Wrinkle Cream & Beaute Wrinkle Reducer billed as Dewy Facse 844-524-2438 and Magic Serum 844-553-3374 None of these names are on your list, but I am sure it is more of the same scam . Thank you for your info!

• 

  Crystal

  August 8, 2017 at 11:27 pm Reply

  Do you have a number or email address for active + youth cream

• 

  iris salgado

  August 8, 2017 at 4:56 pm Reply

  I thought I was receiving a free sample of Derma Devine then I see my bank account charged OVER 85,00 DOLLARS THIS IS A SCAM , THIS CREAM DOES NOTHING, BE AWARE.

• 

  Josephine Meskan

  August 7, 2017 at 8:43 pm Reply

  Revine – 877-371-3925 This scam company fits the pattern exactly.
  We contacted our cc Fraud Dept

  2 more Scam companies:
  Youthful Aging Health
  Beautiful Glowing Skin –
  Both same pattern, no phone, only partial e-mail

  Thank you for all your work

• 

  LM Stroman

  August 5, 2017 at 4:11 pm Reply

  Nuavive Derma 1-888-661-4611

  Another rip-off

• 

  Jennifer A Cotter

  August 5, 2017 at 2:16 pm Reply

  I only ordered Allumiere anti-aging cream and ony was supposed to pay s/h for free trial. I received cream plus serum and was charged two s/h charges. I called them using the numbers on my bank statement. Nothing they would not cancel and told me to send it back and i would have to pay shipping then they would cancel. Or i could use it and return it to them and then only pay 50% price of product. Well i called my bank today and put a stop on my debit card and requested a new one be sent to me. They are scammers. But legally where do i stand please?

  • 

    Rachel Vrabel

    August 5, 2017 at 8:34 pm Reply

    Jennifer, most banks recognize that you agreed to their terms and conditions, even though you have to scroll all the way down to the bottom of their page to see them, which no-one does. They can actually send you a collections notice if you only cancel your card and don’t formally cancel with them. So keep trying, demand they cancel and that they send you an email confirmation so you can show your bank if need be. You can ask your bank if they’ll file a fraud dispute. Good luck, Rachel

• 

  lisa

  August 2, 2017 at 1:46 pm Reply

  can not find aura agleless skin care trying to cancel just keeps sending

  • 

    Rachel Vrabel

    August 2, 2017 at 10:35 pm Reply

    Lisa call your bank for the number, they should be able to give it to you. Will be under a different name. Rachel

• 

  Linda

  August 2, 2017 at 10:45 am Reply

  What other company does Calypso skin care cream go by?

• 

  pat black

  August 1, 2017 at 4:40 pm Reply

  lunamore 8443807497

• 

  Toni A Moore

  July 29, 2017 at 8:19 pm Reply

  I wish I had read all of this before I got caught up in it. Ordered a trial for Visalia wrinkle cream. Same story as the others. I was hit twice I only ordered once. I finally found a phone # and did get it cancelled and get a refund. I am getting charged
  by another I never heard of $90, $39, $39, $39. I can’t. find a way to cancel. The bank can’t help. I had to cancel my card

• 

  Candace

  July 29, 2017 at 8:11 pm Reply

  I ordered wrinkle Couture the number I have there’s no way to get in touch with anyone they say leave a message I’ll call you back but they don’t. Help please

• 

  George Paul

  July 29, 2017 at 6:17 pm Reply

  Bella Rose Rx Moisturizing Cream
  Luxe Rose Rx Ageless Eye
  855-656-8932 Pleasant customer service.
  Cancelled subscription on 14th day they claimed was the 15th day.
  Pending cancellation email. Will deny CC charge as fraud.
  Thanks for your Blog.

• 

  Trish

  July 28, 2017 at 1:53 pm Reply

  My Mom was involved in the scam for the anti aging product called Acionna, that was supposively featured on Shark Tank.

  After reading helpful info on your blog, I learned that they would automatically bill her credit
  card for monthly future bottles when you order a ‘sample’. You must cancel within 14 days from ordering. Fortunately, she was with the 14 days.

  We called her bank for help. The Bank put a stop on future payments and provided us with the company to cancel. 844-395-3656.

• 

  Diane Overcashier

  July 24, 2017 at 4:31 pm Reply

  I ordered the “Luminary” Trial Offer for the moisturizer and the eye revitalizer products offered on Facebook. When I went to cancel my order, within the 14 days of placing my order (so they wouldn’t automatically start to deduct the first monthly charge from my credit care) the operator said they had no listing of my account even though I got the number from their Terms listed on the website. They gave me another number, also had no record of my account. I finally looked on my bank account listings of my monthly charges, and there was a number next to the product. They were very nice and cancelled my order for both. The number you need to call is: 877-920-0469. Good luck! I hope this saves someone from getting hoodwinked. Diane

• 

  Denise

  July 24, 2017 at 4:14 am Reply

  Okay, I think I my have just fallen into a scam! I just purchased the Skin Novela which I thought was by Victoria Osteen. I have no #, no receipt, nothing! I intend to call my bank tomorrow to cancel the charge. I trusted it because of her name-really sad. Thank you for this information.

• 

  Carly

  July 24, 2017 at 12:30 am Reply

  I ordered trial from made pure skin care! They haven’t charged me anything extra yet but I have a feeling they will. Does anyone have a number for this scam company?? I feel so stupid

• 

  Tally Stu rm

  July 23, 2017 at 4:16 pm Reply

  Biggest SCAM ever: Novellus Naturals Skin Cream. Same devastating “trial offer” which Barclay Bank could not fight. Am stuck with $365.00 in charges even after returning product. False advertising stating Joanna Gaines of “Fixer Upper” was developer and owner of company!

• 

  Sheila Wolf

  July 23, 2017 at 2:07 am Reply

  I received a notice from DAR WATERFRONT & ASSOCIATES to collect a past due debt from Bella Essence Eye Cream for $99.01 & one for Nuvajen Anti-aging Serum for $98.71. All I got was the trial ones & never ordered any more from them. Why are they trying to get money from me. I never received any of their products except for the trial offers

  • 

    Rachel Vrabel

    July 23, 2017 at 4:15 pm Reply

    Sheila, you need to file a fraud dispute with your bank and then give the info to this credit agency to clear this up. I am floored these companies get away with this. It’s because they DO post their terms and agreements when you are agreeing to the trial but NOONE sees them. It’s very deceptive, but they are there. Sometimes even the banks will tell you that they were posted. Good luck, definitely get your bank involved…see if they have a number for the company who billed you these charges, it’s always listed under a different name, not the cream name. This sucks, I’m sorry this happened to you. It’s wrong on so many levels. Did you see my CBS interview? Good luck, Rachel

• 

  Julie W.

  July 21, 2017 at 7:47 pm Reply

  Rapid Ageless Face Serum
  (877) 938-0716

• 

  bhar

  July 21, 2017 at 2:44 am Reply

  Hydroluxbeauty is a BIG SCAM…they send me free trial but charge me monthly for more than a hundred dollar for the subscription so i call their customer service and get really furious.They said they can’t refund.So I call my bank and let them know and cancelled all upcoming transaction from them.
  HYDROLUXBEAUTY
  customer service number 6473614622

• 

  Patty

  July 18, 2017 at 12:55 am Reply

  The most resent scam is from AVALURE – supposedly supported by all the the Shark Tank
  members. They will automatically bill your credit
  card for monthly future bottles when you order a ‘sample’ —
  On your credit card the name that shows being
  billed is: VERDAD EYE SERUM AND CLARION FACE CREAM . The phone number to reach them is: 877-657-9712. You are put on hold for a longgg time – but hold on and someone will answer.
  Thanks much for your website.

• 

  Angelacurran

  July 17, 2017 at 2:58 pm Reply

  Nouveau eye cream need an address an number to return unwanted items. Thanks

• 

  Ann

  July 15, 2017 at 6:06 pm Reply

  What is phone no for Novela skin reguvanation

• 

  Amy

  July 15, 2017 at 2:56 pm Reply

  I ordered Replenish and can’t find a number to contact them. I canceled immediately after ordering but can’t find the email. Do you have a number for it?

• 

  Mia

  July 15, 2017 at 2:33 pm Reply

  I was scammed ! trial order paid $4.94, but follow by automated shipping month by month, which I over looked and charge to my credit card…
  How stupid ! Monthly $86.93 on my card.
  occasionally shipping charge of $4.94.

  Once you gave them credit card number, you are under their big hock !

  Amazon should stop listing this product. I have file Better Business Bureau complain. they will investigate.

• 

  Niomi

  July 13, 2017 at 2:30 am Reply

  Hi im looking for the cancellation number for the Active+ youth cream. I cant locate it anywhere. Are u able to locate it by any chance.
  Thanx niomi

• 

  Naser

  July 12, 2017 at 7:25 pm Reply

  What is the address of company who made vitaross cream for men

• 

  Connie

  July 11, 2017 at 11:24 am Reply

  I ordered Luna skincare and I received a call after my order which I thought was very strange. I can’t find a contact number and I tried to call the number they call me from and it doesn’t allow calls.

• 

  Adrienne

  July 1, 2017 at 3:44 pm Reply

  Not a question but some phone numbers that might be helpful. On 3/21/17 I ordered product from two different sites. The first product shows up on my credit card statement as Beauty Health Skin ph# 855-656-8932. The first charge was $4.97 billed 3/21 then billed April 4-May 4-June 3 $89.97 total $269.91.
  The second product first appeared on my statement as Revitalizer ph# 855-810-1707 on 3-21 for $3.97 and April 21 for $79.97. Then the name changed to Be Beautiful and Young/Prime Nutra LLC with no ph# but charged $79.97 May 5 and June 4 for a total of $239.91. Why did I wait so long to cancel? I thought I had cancelled within the very short “free trial” period. I also began out of state traveling on April 25 and have yet to return home. So I was unaware that the products were continuing to be shipped to me and was not vigilant in checking my credit card statement online till yesterday. Must admit to being very sick that I am out $500.82. I first called Revitalizer (also Prime Nutra LLC). I questioned the continued charges and the change of names for billing because I had cancelled within the appropriate trial time frame. The Representative said that there was no record of the account being cancelled and I would need to provide them the email the company sent to me confirming cancellation. She did cancel the order so there will not be a July shipment or charge but nor there be a refund of any of the $239.91 I was charged. I asked for contact information for the Company’s President or CEO. Of course the rep did not have that information.
  I then called Beauty Healthy Skin to question the continued shipment and billing of their product and same scenario. They did not have a record of my cancelling. The ironic thing was that this rep mentioned that she noticed that I had just cancelled an order on another product. What a coincidence that it was all one company just different names. I asked for a refund and she offered 25%, I got her up to a 50% refund and was going to accept it. She then mentioned that it would be on only one product and for just 1 month. So I said no thank you, just cancel and I would in estimate further options. I asked for the website URL and an email address. When I tried them neither were recognized. I called back and spoke to a different person but all she had was the same email address and added to the URL http://www.divineuseskin.com/offer6/ which still did not work. Very frustrated and I should know better. The parent company, Prime Nutra LLC, was incorporated in FL and the manager is Sarah R Stephenson. The State ID #L16000150930 and there is an address in Gainesville and Tampa. I am going to try to get as much money refunded as possible. It is sad that there are so many that have no qualms how they get their money. Sorry for the novel, just had to rant.

• 

  Cheryl

  July 1, 2017 at 9:42 am Reply

  This is an statement; I called these #’s 1-888-736-3712 & 1-888-736-4835, allureantiaging serum and eye wrinkle cream. Cancelled once last month never received a refund or product they kept all, then once again 6/30/2017 my account is charged I finally speak to a person named Nick who finally cancels my account again? So now I either wait or I have to close my bank accounts, to keep this low life scum from stealing from me

• 

  Rachel J Karriker

  June 30, 2017 at 3:19 pm Reply

  Eye Essentials (listed & shipped as Skin Optics) phone# (888)612-8019. This # is given for the eye AND skin creme. However, to cancel the Skin Essentials creme, you have to call phone# (888)612-0817, per the customer service representative Brian.

• 

  jazz santu

  June 30, 2017 at 8:11 am Reply

  how exactly do i cancel this free trial of Aqua refine serum

  • 

    Rachel Vrabel

    July 1, 2017 at 6:16 am Reply

    call your bank and get the number who is billing you, then call them and cancel your subscription. Or you can try filing a fraud dispute with your bank. Rachel

• 

  Michele

  June 29, 2017 at 5:12 am Reply

  This is more of a for your information rather then question as such but ibwas scammed by facial device the brand claiming it was the skin care Angelina jolie used an I have tried to call the numbers I listed but neither work anymore the email address also bounced back if u do however have another option for me to try please let me know other wise I just wanted to advise that they have shit down anyway for cumstomers being able to contact them very frustrating I am still waiting for my last 50%refund as inonly received 50% they wouldn’t give me the rest infill they could confirm I returned the product which I did but it didn’t have a tracking number bcos they didn’t say it needed one all.my details where enclosed tho order number etc so there is no reason for them not to have know I returned the product still they wouldn’t accept this an didn’t want to refund the 50% I was owed until I threatened consumer affairs an legal action which they were still pretty unfazed by however theyvssid they would refund me an told me they did have me some false number said it was there deposit transfer bank nunber or something an to call my bank an give them the number so they can check which I did an my bank said that was not any number they knew off an there was def no deposit from the companies or names of the other comanies that charged me to begin with very very upset about this whole ordeal If i can get a hold of anyone from that skin care cream people I will not be being very nice at all an i wish I could tell Angelina jolie what the assh’s r doing an see if she agreed with this scam.
  Regards michele

• 

  cheryl

  June 28, 2017 at 8:15 pm Reply

  Another skincare scam- Calypso skincare and eye serum. They automatically charge you $89.96 and $89.96 for each product. Called support at 1-800-835-8621 to cancel and to get instructions on return. Hopefully they will refund! A waste of time, read the fine print!!

• 

  Jo

  June 28, 2017 at 3:20 am Reply

  Stay away from pure obsession products, pure scam and not approved by F&D and does not work

• 

  Sue

  June 27, 2017 at 6:30 pm Reply

  Thank You Rachel for posting those phone numbers! What a big rip off SKIN BALANCE is! Stay away. I have learned the hard way after being charged $147 on my credit card…never again will I ever click on a free trail!

• 

  Maryann Lewis

  June 27, 2017 at 6:08 pm Reply

  I ordered what I thought was a free trial from PerfectSkinSerum.com. During the ordering process it was not at all clear that after 15 days from the day of order I would be charged not only for the 30 days supply but automatically placed on a mailing list to receive and be charged for a monthly supply indefinitely! This is a real scam and should be outed. The number noted on my charge card is 888.449.1467. It was only after I called and complained that they told me I was on that monthly mailing list. The rep cancelled that and would see if she could get me a 25% credit on the $89.41 that I was charged. I want a full credit. BEWARE of this company!

• 

  Jacq

  June 27, 2017 at 4:56 am Reply

  Active + Youth Cream – unbelievable this company. Do not sign up for a FREE sample of this product! After you have paid with your Credit Card for the so called Free Sample it comes up with the fine print that you will automatically go on their shipping list for each month to be sent a new jar of this cream. You will be automatically charged each month for this cream too. I thought I had cancelled the free sample in mid order only to have a jar turn up. I emailed them yesterday immediately advising that I should have not received this jar and that I did not want to be on an automatic shipping either. Today I phoned as I hadnt heard anything back +61 291912796 and go through. The lady turned around and told me that my 14 day Free Trial had expired, so the envelope says 16th June and today is 27th June – do the Maths and that is only 12 days. She told me that I have been charged for the jar of cream because I didnt notify them within 14 days that I wanted to cancel. It hasn’t shown up on my Credit Card today but I will be definately be contacting my bank if it does and putting it down as a fraudulent transaction without my approval. You cannot charge someone for a Free Sample, I paid the postage and that was it. She wanted to offer me a reduction in price to keep having this product sent out. Buyers beware – this is one huge SCAM! Not happy!

• 

  Jen

  June 26, 2017 at 8:49 pm Reply

  Anyone order a product called Firm Radiance Skin? I ordered 2 products, one is charged on my card as luanaskin and the other is listed as luxisbeaity. Does anyone have numbers for these two? The number listed on my bank statement goes right to a recording asking for a pin number…definitely a scam as there are no other options on the recording.

• 

  Paulo S

  June 24, 2017 at 6:04 am Reply

  I paid the shipping for two sample of cream four dollars and ew cents each. I got the creams.
  Then I look at my bank account they charged me the 2 shipping and more Ninety 6.63 dollars and NOTHE charge 96.82 dollars.
  I didn’t to buy any sample. It was the cream for free paying only shipment.
  MY WRINKLE SECRET and MY FRESH SKIN

  phones 888 985 3922 FL and 888 978 4324 NV

  Also the package came as ENVIE SKIN – ENVIE ANTI WRINKLE CREAM and the second one ALESSE AGELESS EYE SERUM also two more phone numbers 888 985 3495 and the second one, 888 985 3526

  How I can get my refund?
  Paulo

• 

  Lynette

  June 23, 2017 at 6:38 pm Reply

  Aqua Refine Ant- Aging Serum Customer Service Number is 1 (877) 338 2634.

  The number on the list above did sell something with aqua in the name but this is for the contact details for the Serum listed above.

  They also list an email support as follows:- [email protected]

  Great list. Thanks for pulling it together – very useful!! To leave a message it says “Your name” on the first two boxes though one has an envelope and it wouldm’t process so I have changed it to my email and see how I go!! If you get this then I worked it out and box 2 just needs to be updated to say “email address” instead of “Your Name”.

  Cheers
  Lynette

• 

  George

  June 23, 2017 at 1:43 pm Reply

  888-878-1061, 877-270-2952, 925-298-6040 Lunaluxe
  buyer beware read the terms file fraud with your debit/credit card co. File complaint with the FTC. Thought I was doing a nice thing for my wife cost me big.

• 

  Lucy Jocelyn

  June 19, 2017 at 11:36 am Reply

  Thunk you so much for proving very impotent information .It is a really very useful for me?

• 

  Lyn Craney

  June 17, 2017 at 7:14 am Reply

  I was going to try the Shark Tank offer also but having encountered this “theft by deception” previously I followed the links to terms and conditions. Sure enough the usual scam. What distresses me is that increasingly well known reputible companies are now engaging in the same thing.
  Late last year I decided to sign my daughter and myself up for a 3 month membership at WEIGHT WATCHERS. I paid upfront for both. Towards the end of the period I noticed on my statements I was being billed by them at regular periods. They tried to tell me I agreed to continue with them at their regular monthly rate after my purchased 3 month period.. which I might add had NOT finished yet. I was told thats because they bill in ADVANCE!!! I immeadiately canceled and blocked any further payments and requested a full refund of the unauthorised funds they had “stolen” from me. It took 2 or 3 emails ( phone calls waiting on area managers to call me back were useless) before I was finally refunded the amount owed. It’s a totally underhand way for a reputable business to conduct itself but it is showing up more and more and everybody needs to be aware its not just free sample offers doing it bur regular business. It really needs to be made illegal!!

• 

  Kathi

  June 16, 2017 at 4:47 pm Reply

  I was scammed also some # for you
  Choice renewing eye cream 877-748-6652
  Rapid ageless serum 877-670-5406

• 

  Katherine

  June 14, 2017 at 2:17 pm Reply

  I was scammed just like you describe above by Avalure Skim Cream as were many other women. Deceptive practice and abusive customer service. My bank was able to get my refund of $89.71. 2 phone numbers for this fraud company are 1-800-719-9459 and 1-877-503-3708. It was a really bad experience. Customer service was playing games with me and i wish i would have recorded it. They also called me back and left a somewhat threatening response warning me not to go to my bank or attempt to retrieve my funds. It feels like these scams have moved to a new level which now includes threats and intimidation and abuse.

• 

  Natalie Paun

  June 14, 2017 at 5:53 am Reply

  I tried to return. Active+ youth cream and serum which they gave me double of. They don’t have a rerun address only Futilment house PO box 2810 . Which state is this . I am scared I pay the postage but it will be returned to me. What should I do? I cancelled my credit card .

• 

  Terri Campbell

  June 13, 2017 at 3:13 pm Reply

  I am trying to reach the phone number for Lunaluxe skin care products. Please let me know if you have it.

  Thanks,
  Terri Campbell

• 

  Penny Trier

  June 12, 2017 at 4:47 am Reply

  I thought I was ordering a trial size product for the cost of shipping and handling….and then the charges started appearing on my credit card statement. $90.00 for one and a couple of dollars less for the other. I called them from the number on the credit card statement and they basically laughed at scamming me. I have filed a dispute with my bank but I doubt I will win it. BTW, the credit card company already knew about the scam so I don’t understand why they are trying to stop this. I’m also old enough to know better. SMH

• 

  JP

  June 9, 2017 at 5:29 pm Reply

  I cancelled Alucia with no problem, they were very nice although tried everything to have me not cancel.
  The cream is GREAT, I just want to choose when I purchase it, not have an automatic debit in my account.

• 

  Jeannie

  June 8, 2017 at 8:07 pm Reply

  I just cancelled Derma Folia. The number to cancel is 844-359-9242 or you can contact [email protected]

  I had no problems cancelling. They were very pleasant. I hope this information helps you.

• 

  Beth

  June 6, 2017 at 6:28 pm Reply

  Does anyone have a phone number for perfect skin serum company

• 

  Carolyn

  June 5, 2017 at 5:53 pm Reply

  I found the number for Novellus Naturals and was able to cancel by “free” trial that came with auto ship and charges to my credit card account which were not part of the trial offer nor were they authorized by me.

  Novellus Naturals
  888-207-1750

  The number was found on the Better Business Bureau website.

• 

  A Miranda

  June 5, 2017 at 4:02 am Reply

  I have a number for Lucienne Eye Serum:
  877 771 6781

  I also have a few numbers for Lucienne Skin Creme:
  855 253 9369, 888 631 7988, 855 278 5807

  They were listed on my Bank Statements along with the words”purchase authorized”…..but of course, they weren’t.

  Thank you for your Blog!

• 

  Bull Dog

  June 4, 2017 at 3:19 am Reply

  Numbers to add to your list.
  Cream name Vlamorous
  Customer service # 855 715 7778
  Cream name AquaVo
  customer service # 855 863 3270
  My Credit Card company is disputing all the charges for me. They supplied me with the phone numbers.

• 

  Chris Manion

  June 3, 2017 at 11:01 pm Reply

  Avalure Anti-Aging Face Cream
  888–772-9017

• 

  Linda

  June 3, 2017 at 3:15 am Reply

  i too got sucked into an anti-aging skin cream scam…..i’d seen something about Joanna Gaines leaving fixer upper, clicked on it to read something about her promoting a skin care line called Avalure Anti Aging Face Cream…..(and having just googled Joanna Gaines, i’ve just discovered that was BS)….anyway, i placed an order for a *trial* sample…. thinking, okay, i’ll pay s&h to try it…. NOWHERE did i see anything about a monthly subscription at $90-100….. too bad i started reading AFTER i placed my order. according to their terms and conditions, my 14 day trial started the day i ordered, so i’m already 8 days in…. terms say i can cancel my subscription any time during the trial…AND if i cancel i have to send the product back postmarked by the 15th day after ordering….so i have til next friday…. the problem i’m having is, i’ve called three times…..i have 3 different numbers:
  1-888-772-9017
  1-888-775-9063 and
  1-888-978-3976
  the first number was on the box, the last number on the packing slip…. a little piece of paper about the size of business card!!! i had some luck with the first number….they FOUND my account with them….but tried to tell me i couldn’t cancel until 6/24 which is 29 days after ordering???? i have no return address, so how am i supposed to return it??? and what i find rather fishy is that on the website it says Avalure Anti-Aging Face Cream, the box is labeled Avalure Anti-Aging Face Cream, as is the jar it comes in, the packing slip reads Skin Novela with the third phone number and no return address on either packing slip, no box…..but the charge on my credit card is from FACE CREAM LUMINOUS…. hmmmmmmmmm

• 

  Margaret Palmer

  June 2, 2017 at 12:54 pm Reply

  Don’t touch this company with a barge pole. They are fraudulent. I’ve been caught and I don’t think I am going to get my money back.

  • 

    Rachel Vrabel

    June 2, 2017 at 7:02 pm Reply

    Margaret, which company, which cream? There are hundreds. Thanks, Rachel

• 

  Dorothy

  June 2, 2017 at 4:50 am Reply

  Why are these creams coming out to me I do not want them

  • 

    Rachel Vrabel

    June 2, 2017 at 7:03 pm Reply

    Dorothy, you must have signed up for a free trial at some point… call your bank and get the number for the company who is billing you and call them and cancel the subscription. You can try filing a fraud dispute with your bank as well. Rachel

• 

  angela

  June 1, 2017 at 2:04 pm Reply

  tried the Suisse cream and serum as seen on Shark Tank. It irritated my skin so I tried to cancel the subscription. when I tried to cancel the customer service reps were very unhelpful. I had to explain over and over again that the product was not suitable , but their response was to offer me discount after discount. I had to explain 3 or 4 times that no amount of discount was going to stop the product from irritating my skin. They do not listen. Feels like this is just another hard sell scam. AVOID

• 

  Samantha Barnes

  May 30, 2017 at 9:13 pm Reply

  I wish I had read this blog before I got scammed! I was first just charged shipping, then $184.94 in two transactions. I received email confirmations for the shipping charges, but not for the large charges.

  Company/Brand: Reveal RX Skincare

  Name on bank charges: VITAL LUX EYECREAM and
  VITAL LUX SKIN

  Number: 877-670-6631 and 877-670-6760

• 

  Vicky Morrow

  May 30, 2017 at 8:29 pm Reply

  I ordered trials of the Bisou skin care cream and was charged $4.98 for shipping. Well, I noticed in early May that approximately $100 came off of my credit card in two separate charges of $40 something odd dollars. I contacted my credit card company and they informed me that the same charges also came out in April (and I totally missed it!). I immediately told my cc company that I wanted to file a fraud investigation because I did not authorize those charges. Just like some of the others on here have mentioned, when I opted to get the trials nowhere on the website did it say you would be billed for recurring shipments. This is a total scam so please beware.

• 

  Marcie F

  May 30, 2017 at 3:07 pm Reply

  Got scammed by AJS SKIN REFRESH PRO 888-608-5426 for a skin royal age defying skin serum that I do not have. I was transferred to 4 people, supervisor by supervisor to tell me that they can’t do anything, it was a promo and then, they tried to give me a tracking #, for what? Post office will tell me it was delivered, it’s a she said/he said situation. I will report this to BBB and call my baNk for this fraud! WE NEED TO REPORT COMPANIES LIKE THEM, THE MORE PEOPLE COMPLAINTS, THE HIGHER THE CHANCE FOR BBB TO LOOK INTO THIS SCAM!!

• 

  GERALDINE BELANGER

  May 30, 2017 at 2:02 pm Reply

  I sent for a free sample, and in a couple of days of receiving it, I was billed $79.95 for a continuing supscription that I do not want. How do I stop this?

• 

  Sheryl

  May 28, 2017 at 9:46 pm Reply

  BEWARE ALLURA SERUM AND ALLUSIV EYE WRINKLE CREAM!!! Do not ever cheat anyone but do not ever let anyone cheat you!!

• 

  Sandy

  May 28, 2017 at 8:57 pm Reply

  I have over $400. worth of charges for Skin Cream on my April Credit card. When I call these companies using the number on my bank statement, they say we are only the distribution center. I have spent a whole day calling all the numbers to no avail.
  One company called Attracted Skin has charged me $98.66 and when you call the number they say, We are only the distribution center. When I ask them to give the number of the the actual co product came from they say they don’t know. They reply they represent hundreds of skin products. So a a senior living on a fixed income, I am going to report all these companies to Consumer Fraud. Also one of the key offenders is Shark Tank. They advertised a product that was supposed to drastically reduce wrinkles. I think they are the source of all these charges. They keep sending me emails and facebook posts and everytime I view site the company of the cream has a different name! This is blatant fraud and as far as I am concerned, as a senior, an abuse of the elderly..
  Can you advise as to how to get a hold of Shark Tank and alert them of this awful fraud? Thank you Sandra

• 

  Danielle

  May 27, 2017 at 8:30 am Reply

  Ugh guys I need your help! I was charged 93.46 for serums under the name Beautiful Skin.. does anyone recognize this or been a victim of these jerks?! Thanks Danielle

• 

  Sarah Bruno

  May 25, 2017 at 2:04 pm Reply

  I ordered the “Free Trail” product for 4.99 S&H. I received the product with no additional info or notices or follow up emails. After checking my bank account saw that my account was charged $184.04 by Derma Folia reflecting the description Frn*Skincaretriaprod & Co Liveskincare. I called today and was informed I was charged for the full product in the 14th day per the original agreement. I was told details were on site however no where during the ordering process did it state it. After calling 844-529-8933 I was told no refund is available however I could cancel my policy. After calling back again and receiving a different person I was provided with a 50% refund of 92.01 as long as I didn’t dispute it with my bank. This is a scam. Never again.

• 

  Tracy

  May 23, 2017 at 7:27 pm Reply

  Wish I had read this first. Nothing on the site about signing up for recurring payments or 14-day trial. Now 15 days later I’m stuck paying $90 for something I’m allergic too? Called the company and they said it was my ‘oversite’. I just went back to the website and nothing is in on there. And on my email receipt as well as my final screenshot of the order … there is NOTHING about recurring payments.

• 

  William R Colbert

  May 23, 2017 at 7:22 pm Reply

  SO FAR I HAVE NOT BEEN BILLED YET. I RECEIVED THE REGENERE PRODUCT TWO DAYS AGO. WHEN I ORDERED THE PRODUCT THERE WAS NO MENTION OF ANY FURTHER SHIPMENTS OR PRICES THAT’S WHY I ORDERED IT IN THE FIRST PLACE. BUT AFTER READING THIS INFO HERE I AM GOING TO GIVE THEM A CALL. AND HEAR WHAT THEY HAVE TO SAY. THANKS FOR THE INFORMATION.

• 

  Sharon Flood

  May 20, 2017 at 5:49 pm Reply

  Derma Folia 844 678 7877. My bank help me with this fraud and also blocked them from billing again. Called webfittoday and was able to cancel Hopefully it will

• 

  Jim Price

  May 19, 2017 at 1:53 pm Reply

  Visalia 855-579-9245

  Billed as “Skin Extend”

  No refund, she pointed out that I had agreed to this arrangement when I clicked a box that said I had read and understood everything. It really does pay to read all of the fine print. Lesson learned.

• 

  Janice Darmody

  May 18, 2017 at 2:10 pm Reply

  I called back today- surprised the phone number was still in service!!!) they have authorized a 50% refund- I am going to file a fraud report with my credit/debit card co. It may not get me the full refund but it will hopefully help someone else to know that we need to go down every avenue to expose these scammers– and hope we all are a little smarter for getting ‘taken’ in.

• 

  Janice Darmody

  May 18, 2017 at 2:06 pm Reply

  Beaute wrinkle reducer(aka Beaute Cream) also Glimmer Skin Care

• 

  Janice Darmody

  May 18, 2017 at 2:33 am Reply

  Beaute wrinkle reducer
  884-222-8384

  At first they refused a refund- after I said I was reporting them to bbb -and anyone else I could plus public media they said they’d refund 1/2 of $.
  Nothing so far.
  I’m calling back tomorrow based on what I’ve learned from you. I cancelled my debit card am having a new one sent.
  Thanks

• 

  kim Loznak

  May 17, 2017 at 10:47 pm Reply

  I was scammed by Nouvalift and Radiant – kept taking money out of account unauthorized-bank is handling it-returned recent product not opened -would like to cancel somehow

• 

  Gordon Summy

  May 13, 2017 at 9:25 pm Reply

  The phone number listed for Amore Skin Brightening Face Cream, 888-981-5686 is not a working number.

  However I found a number that does work. The correct number is 866-981-5685.

  I talked to a live person. After much conversation about I only ordered a free trial, not a subscription, I was finally given a cancellation number and told I would receive an email in 2 days to confirm. Luckily my credit card company caught this and notified me. They did not pay the charge.

  Yeah credit card company!

• 

  Phoebe K

  May 12, 2017 at 3:09 am Reply

  Rachel, Thank you so much for remaining on the forefront of this issue. The article you were interviewed for is spot on. I am going to send them the screenshot I took of the landing page that lured me into trying a “free sample” for the mere cost of shipping and handling. Nowhere do they disclose that it’s a “trial sample,” and as I mentioned before, the “Terms” was a tiny hyperlink at the bottom of the web page. Thanks to you and the rest of the media, maybe you will be successful in putting an end to these deceptive practices. I am especially dismayed about the wrinkle cream companies using Shark Tank to lure unsuspecting consumers to their landing pages. That’s how I got hooked. Thank you again, Rachel, for your service on behalf of so many people who have been deceived by illegal marketing practices.

  • 

    Rachel Vrabel

    May 12, 2017 at 5:04 am Reply

    Thank you Phoebe, that’s really nice of you to say. The Shark Tank scams are the worst I’ve seen. I’ll keep outing them every chance I get. ~ Rachel

• 

  Deborah Coule

  May 11, 2017 at 9:25 pm Reply

  Desire Brilliance – phone number is 1-866-413-3810

• 

  Renee Hyde

  May 11, 2017 at 3:20 pm Reply

  I have also been scammed. I ordered Rapid Ageless Serum, free 14 day trial, did not like it at all as it felt so thick and heavy on my skin, cancelled it, but they have no documentation that I cancelled in time. So when it showed up on my bank account, I called right away. Talked to 3 different ladies. The first said there was nothing she could do AT ALL. Called back, the second lady was able to cx my subscription. Thinking it was taken care of, the pending charge on my bank statement said 05/12/17. Checked again today, and now it says 05/11/17 and it’s no longer pending! So, I called them once again, and the lady I talked to this time said there was nothing they could do, at all. I refused to give up. So I asked for someone else. She then said, let me email my supervisor and see if I can help any. Then, a few seconds later said okay, we are not able to accept refunds of products that were used, and we cannot refund your full purchase price, but I can give you back 35% of what you paid, which ended up being like $30 or something. I was so aggravated. Then she said, BUT, you have to agree that there will be no more further action taken in regards to this matter. I finally agreed. It’s better than nothing. But I cannot find anything online about this actual product now. When I search, it pulls up a totally different serum! I did get a confirmation number, and you better believe I’m calling my bank and making sure they know not to let that company take any more money out of my account! Should have known it was too good to be true.

• 

  Phoebe K

  May 11, 2017 at 2:41 pm Reply

  Hi Kay,
  While I appreciate your sentiment, in many cases (including mine) completely false advertising is what compels us to sign up for these products. In my case, Core Skin advertised its product as a Shark Tank winner. The landing page, which I have a screenshot of, calls the trial a “free sample.” The “Terms” link is hidden at the bottom of the page in 8 point (or less) font. (I didn’t even notice the link until I went back and looked.) Their advertising practices are deceptive and against the spirit of the Federal Trade Commission guidelines.

  • 

    Rachel Vrabel

    May 11, 2017 at 2:45 pm Reply

    Phoebe, you’re right….we as consumers have the right to full and fair disclosure and these crooks are breaking the law. Did you happen to see my CBS interview? They even site the law which is broken.. Thanks for your comment.

• 

  Kay mivhel

  May 11, 2017 at 1:37 am Reply

  has terms and conditions and I suggest everyone start reading before willingly providing any personal info.. like it does make since nothing is free. If you Google definition of a free trial period it will explain that you.have a certain amount of time upfront to use and test product !if your not able to sit there and read why.your providing your info your responsible people #noaccoutability

• 

  Helene

  May 10, 2017 at 6:41 pm Reply

  I am SO glad I found your site!!! The only reason I tried this product (YS Cream) was it was advertised on Shark Tank. Not so sure it’s accurate now but I cancelled and they have continued to charge me twice. I went back through my cc statements and found the following numbers (all different) for the same company. I have filed a fraud dispute with my cc company and I plan on filing a fraud complaint against the company if I can figure out where they are incorporated. Here are the numbers and then name: ABQ 877-252-6466; 877-905-9622; 877-317-9037; 877-785-8209. If you call these numbers they will also try and tell you that you ordered a product called Nexacell. I have never heard of it but googled it and I can assure you I haven’t ordered it.

• 

  Donna Volk

  May 10, 2017 at 3:31 pm Reply

  I need to cancel orders and return product due to being allergic to the product

• 

  Martha

  May 9, 2017 at 6:07 pm Reply

  Novellus Naturals skin cream and/or eye serum cancellation number 1 866 436 2160

• 

  Cathy

  May 9, 2017 at 4:09 pm Reply

  Lush cream (as it appears on my CC statement)
  number is : 888-583-1093

• 

  tina

  May 9, 2017 at 3:13 pm Reply

  WARNING: My teenage son quickly identified this comment as being fake immediately after reading it. He commented, “Senior citizens don’t say, ‘I want to kill myself!’, mom. Only teenagers are that dramatic.” So don’t fall for this one, folks — this comment was intentionally added so you’d read it and think that this scam was YOUR fault for not reading the terms of the agreement, when in reality, the terms were NEVER presented at the point of sale and the whole purchase process was INTENTIONALLY misleading. YOU HAVE A RIGHT TO A REFUND and for your cancellation to be permanent.

  • 

    Rachel Vrabel

    May 9, 2017 at 11:26 pm Reply

    Tina, I appreciate your feedback, but I’m utterly confused by the I want to kill myself comment – what are you referring to? Rachel

    • 

      Tina Hyde

      May 10, 2017 at 12:24 am Reply

      Hi Rachel – I was referring to the comment made on 5/4 by user Cletus.

      • 

        Rachel Vrabel

        May 10, 2017 at 5:32 am Reply

        Oh, gotcha. I’m sorry I missed that. I think Cletus was in fact being dramatic, just pissed at him or herself…. 🙂 I will reach out to Cletus. Thank you, Rachel

• 

  Tina Hyde

  May 9, 2017 at 1:22 am Reply

  Youth Sense Eye Cream
  1-877-348-2110
  [email protected]

  Pure Divine Face Serum
  1-877-348-2112
  [email protected]

• 

  Anne McKay

  May 8, 2017 at 10:52 pm Reply

  Paid for “free trial”. =. $4.90
  Billed automatically thru my bank = $94
  Called 1-877-801-9456. After LENGTHY discussion with 2 reps (40 mins) agreed to cancel future shipments. Would NOT REFUND my $94. Such a sleazy company.

• 

  Dee

  May 5, 2017 at 7:42 pm Reply

  I did cancel on day 12 and was given a confirmation number. Yesterday I saw charges in excess of 90.00 on my credit card statement . I called and was told I did not cancel as they have a record of all calls, yet I can prove my phonecall with call log. They were real jerks. I filed dispute for the money with the credit card company, They are using 8773596952 and 8773846952 and 8773484854 and 8773502942. I sure hope this ends and I get my money back. I put a block on my card until this stops. They used shine and glow eyes and glowing eyes serum on credit statement. They are the last two numbers listed.

• 

  Bev Boyd

  May 5, 2017 at 7:56 am Reply

  I thought I would pay shipping for dermofolia 2 creams for trial for shipping cost only. Said nothing about cancelling anything in 14 days and I didn’t even get it until close to the 14,days. They have charged my acct almost 200.00,. I called and guy was smartass.hr said I will cancel you and give you comfernation number.

• 

  cletus

  May 4, 2017 at 9:55 pm Reply

  im so angry i got scammed hooked and taken from this website and i want to kill myself i feel so stupid i am a senior citizen on a fixed income and this is such bogus i signed up for a 4.99 trial knowing i would get charged but im such a fool had i read the terms and conditions which are clearley written on the website i wouldnt have been dumbfounded but here i am complaining about a charge that i knew about just that i didnt read the obvious print and will probably end up jumping from the san fransisco bridge so fairwell cruel world end of statement..

• 

  Sharon Lewis

  May 3, 2017 at 10:11 pm Reply

  Cancellation #s:

  YS Cream 877-587-6409

  Inherent Beauty 877-252-6466

  Glinting Eye Care 888-509-1675

• 

  Dawn Lavy

  May 2, 2017 at 6:51 am Reply

  Where is the number for Divine Youth so I can try and get a refund? I can’t believe I did this. I’ve gotten charged 90.00 yesterday and 80.00 today. My husband will kill me!!!!!!!

• 

  Karen Brown

  May 2, 2017 at 5:41 am Reply

  Two phone numbers to cancel Desire Brillance, 1-888-663-0937 and my bank gave me 1-866-413-3810. Filed fraud charges immediately, and filing with the USPS for wire fraud, and shipping fraud. Will be filing fraud report with the Nevada General Attorney’s office. Even though I cancelled they continue to send product and bill my card. My bank doesn’t pay and credits the balance, but I will have to close out my credit card and get a new one to stop the charges.

• 

  Samantha

  May 1, 2017 at 1:54 am Reply

  Cannot thank you enough for posting this! You’re awesome! My mom was finally able to cancel Nuriva after several months of being charged $99! Thank you!

  • 

    Rachel Vrabel

    May 2, 2017 at 3:07 am Reply

    Thanks Samantha, glad to help! Rachel

• 

  Joan Johnson

  April 29, 2017 at 6:44 pm Reply

  Feel so stupid! Ordered Lumanere facial serum! Same thing regarding being charged for so called subscription monthly. I cancelled & other scammers tried to charge again. Lumamere phone number is. 877-350-2943 & 877-359-2942.

  Also Soleil eyecream……phone number is. 888-582-5130

  Another company involved is. RFT. Eye rejuvenation
  Phone number is 877-348-4851

  I saw this on Facebook…..guess that nothing can be done on their site….Never buy online! They have your credit card number & your toast! Contact your bank ASAP & they can help….

• 

  Jackie

  April 29, 2017 at 2:00 am Reply

  Did you manage to get a contact ph number for Active + Youth ?
  I received my free trial cream but am scared they’ll now hit me with other charges so want to cancel any subscription with them. I’m in Australia.
  Please can you help?

• 

  Shannon

  April 28, 2017 at 8:15 pm Reply

  Dermia Folia is a scam! I ordered the supposed free trial, it took them a week to ship and deliver the product. 5 day later my card was charged $94. I called the number and the reps were very rude! Told me it was my fault for not knowing how to read. They refused to issue me a refund. DO NOT ORDER THIS PRODUCT!!

• 

  Sandy Wind

  April 28, 2017 at 2:27 pm Reply

  Allura anit-aging serum 1-888-736-3712, Beware,even after calling to cancel your subscription they didnt,4 times and still waiting on a confirmation of cancellation,and they took money after the fact……so a fraud case is pending

• 

  Becka

  April 26, 2017 at 6:05 am Reply

  Cellogica got me! I should’ve known better!! I believed the “as seen on Shark Tank”. The charge on my credit card was by Cell Generation. The phone number was on the bank statement. I signed up for a $2.95 trial, I didn’t read the terms and conditions (oops) so I didn’t know I would be automatically signed up for the renewal program ($144.00/month!). We had one charge for $141.00 which was to pay for the “sample” that I signed up for since I didn’t cancel after 14 days. Then another is pending for $144.00. I looked at their website and it has a 30-day money back guatentee statement, yet no one from customer service seemed to know about that. I called and talked to 4 different people, was hung up on three times, and finally was issued a full refund for the most recent charge, but not for the $141.00 “sample”. I think I’m just going to report the $141.00 as a fraudulent charge to my bank, it’s just not right how these companies scan people! I learned my lesson!!!

• 

  Mari-jo Judd

  April 25, 2017 at 8:28 pm Reply

  I sent for several different skin creams trying to find the REAL SHARK TANK CEAM. CAN you verify for me, La’Cell Cream & Eye Serum…it states IT IS THE REAL ONE.
  I’m trying to find the information on JUVALUX Anti-Aging Serum & JUVALUX Eye Restoration? I just found the phone number 888 250 8955. Another one is L’ETOILE Anti Wrinkle Complex…Ultra Premium Anti-Aging Formula. 888 636 1356. I am well educated & this product has more long chemical words I’ve never heard, until it got to several glucoal ingredients. Thank you for this blog & info.

  • 

    Rachel Vrabel

    April 26, 2017 at 12:50 am Reply

    Mari-jo, all of those ads for Shark Tank creams are SCAMS. La’Cell is a big, fat scam, 14 day trial. Read the fine print under terms and conditions and you’ll have to scroll all the way down to the bottom to read it. Thank you so much for sharing those numbers. Rachel

• 

  Diane Kline

  April 25, 2017 at 4:17 pm Reply

  I can’t find a number to cancel an automatic subscription to Raju Face Cream. I wish it had been on your list. I will try my credit union to try and stop the auto payment.

• 

  Susan Joffe

  April 25, 2017 at 1:06 am Reply

  I was auto billed almost $400 and didn’t know about the 14 day cancellation. My credit card company hadn’t even mailed my bill yet and I couldn’t get a refund from my company or Derma Devine. It doesn’t work and they used the video from Shark Tank to promote it. It is a scam and I wonder if Shark Tank is aware they are using the video from their show where the sharks all invested in an anti-aging cream. That is what I thought I was ordering. I tried calling the Better Business Bureau, but they said I needed a business address and when I called Derma Devine they wouldn’t give me one or the actual name of the company that answered the phone.

  • 

    Rachel Vrabel

    April 25, 2017 at 1:58 am Reply

    Susan, to find out the company who is billing you, look for it on your CC statement. They don’t bill you under Derma Devine, it’s always billed under a different name (part of the confusion). So once you have that, look it up on the BBB and see if you can find them and it will give you an address, maybe a PO Box, but with that you should be able to make a complaint. Shark Tank is aware, I’m actually working right now with a fraud investigator from the Dr. Oz show and she’s working with Barbara Corcoran. Check out this video from the Dr. Oz show where Barbara Corcoran hunts down and confronts one of these crooks using her name to sell their bogus creams. It’s actually pretty funny. Good luck! Rachel

    • 

      BRANDY FRANKLIN

      April 22, 2019 at 4:31 pm Reply

      I signed up for free trial I was told I wouldn’t be charged but I was and it took 89.97 and I disbuted it and haven’t received my money back yet.

• 

  Laura d

  April 25, 2017 at 12:34 am Reply

  I responded to an offer via an instagram add for SuisseSerum. They swear I agreed to auto shipment and didn’t read their notice. I looked for this and swear there wasn’t one or I never would have agreed to receive their product! Bottom line is their shipment is not returnable and I’m out $90.00. Something needs to be done about these scams. Buyer beware. Their phone number for cancellation is 1 (888) 316-2008. Thanks.

  • 

    Rachel Vrabel

    April 25, 2017 at 2:01 am Reply

    Thanks for sharing Laura. I wish more people would share my blog post to facebook to circulate and reveal these scam artists. Educating people is the best way to fight against them. If you can share it that would be great. Here are two articles you can share, or anyone else reading this. Thanks! Rachel
    Beware of Free Trials for Anti-aging Products – an Investigative Report
    And Skin Care Free Trials – Cancellation Phone Numbers
    No one else online is revealing these turds like I am. I need help spreading the word….even the FTC isn’t doing SQUAT about these scams.

• 

  Pat dean

  April 23, 2017 at 4:37 pm Reply

  I order a free trial of skin- regenerat…. the money came out of my bank account within hours but I have never received the cream!!!! I have no phone number to contact them!!!! Please help me!!!!

  • 

    Rachel Vrabel

    April 24, 2017 at 12:09 am Reply

    Pat, if it’s not on my list, I’m sorry but I don’t have it. Call you bank and get the number, and if they don’t have one, file a fraud dispute. Rachel

• 

  Cutina Francis

  April 21, 2017 at 6:35 pm Reply

  Don’t know yet if these ppl are scammers.. but received in the mail… special rewards claim for $1000 rewards certificate… with the offer of my credit card info for payment of shipping and handling on a 14-day free trial for Ultravive wrinkle cream.. new product with promotion. I cannot find them anywhere online… Mailing card mentioned, Cindy McNichols as the Award Validation Supervisor. Sounds good but I’m skeptical. Help.. thanks. Oh.. also,, their number is 1-888-987-1544

• 

  tom

  April 21, 2017 at 12:04 am Reply

  Need phone number for he product call ( beautiful skin serum) wife got charged three times on her card 4.95 5.90 19.95 and no product what to cancel.

• 

  Becky South

  April 20, 2017 at 9:11 pm Reply

  Was the BBB able to do anything for you?

• 

  Carol Caines

  April 19, 2017 at 4:57 am Reply

  I responded to an ad that was supposed to be a Shark Tank Product that was offering samples for the cost of handling, $4.95 & $5.95 in Canada… All under a different name than my VIsa statement had recorded so I immediately looked up the companies involved & called to cancel as they too are part of this scam.

  Sparkling Skin Today 702 852 1830
  Clear Beautiful Skin Care 702 666 0399

• 

  kathleen strang

  April 17, 2017 at 9:44 pm Reply

  BEWARE OF RADIANT VISAGE and NOUVEAU LIFT. I was autobilled $320 by those thieves when I thought I was spending $12 for “samples.” When I called them, they claimed I had “agreed” to the charges and it was a “trial,” not samples. I hate them!

  • 

    Phoebe K

    April 18, 2017 at 6:11 am Reply

    Please report them to BBB! And the Federal Trade Commission. (That’s what I did with Core Skincare.) They are nothing but thieves, like you said.

• 

  Christina Aleridge

  April 17, 2017 at 6:45 pm Reply

  I just called this company today to cancel and request refund of the $97.00 + change on my bank statement. Phone number that I called is 1(800)689-4056. You are correct about them billing under a different name,they did. They have also refused to refund my money because I did not cancel within the 14 day trial period. I do not remember reading this anywhere on their site but I am not letting this go. Just wanted to let you know the number I called for your list.

• 

  Diana

  April 16, 2017 at 5:02 am Reply

  SCAM! Ordered Free Trial of “Vlamorous & AquqVo” couldn’t get past the screen w/out getting it too. I’m going to be charged $89.+ tax & s&h 14 days from trial order, I’ve not even received trial order which I paid s&h for each. They refused to cancel my order/account. Somehow Matthew Frank didn’t understand I CAN NOT return something I’ve Not received. He claimed it was a “Try before you buy” trial, No Where Did it state this! # I have is 1-855-772-7556 so you can add to your list.Now I have to deal w/2 Co.to get this Shut down!!!

  • 

    SandyB

    April 17, 2017 at 2:11 am Reply

    You can’t reason with the foreign people on the phone. Call your credit card company and explain the situation and that you want them to block the charges and block those companies from any further charges. Emails I sent to both companies will not go through. Big surprise!

• 

  Rose

  April 15, 2017 at 4:13 pm Reply

  Ordered trial for $3.95 and $4.95. Two weeks later charged my card for $99.95 without my approval. Canceled card immediately and filed dispute.

• 

  Sandy

  April 14, 2017 at 6:54 pm Reply

  I ordered what I thought was a sample paying only Shipping & Handling of about $5. The sneaky website apparently also signed me up for a different “free” sample product called Aquavo for $7 for shipping and handling. That’s when I knew there was a problem. When you call the phone numnber in the email, a recording states that, if you wish to cancel your “subscription” (I thought I was only ordered a free sample), you have to send back the trial jar or the company will charge you the full price for it, $38.71! Within minutes, all of those charges were posted to my credit card and I never agreed to it.
  I called both company’s 800 numbers and the call was answered by someone in India who said that, if I wanted a refund on the shipping, I would have to talk to the shipping company directly. That’s when I called my VISA company to have them block the charges. Both of these companies are sneaky and obvious ripoffs. This must be the only way they can sell their products is to trick consumers into buying them and signing up for subscriptions they didn’t want.

• 

  Carey

  April 12, 2017 at 5:23 am Reply

  Derma Divine numbers to use? They autobilled me a fortune! Their product is crap!

  • 

    Rachel Vrabel

    April 12, 2017 at 8:17 pm Reply

    Carey, the number is on my list Derma Divine (877)376-1067, [email protected]
    Rachel

• 

  Blossom

  April 11, 2017 at 10:04 pm Reply

  Here is the company that got me. SKINYOUTH8778554502

  When I cancelled and asked for a refund the supervisor threatened to take me for collection for $89.99. When I said that wasn’t what I was being charged he said it was a pending charge. Filed a dispute and cancelled my credit card right away. Hope that is the end of it.

• 

  Jean

  April 11, 2017 at 1:16 am Reply

  He’d it is return merchandise number. I got one ferocious Aura Youth. Mailed my two trials samples back. Hope I never hear from again. I called the 800 number on the jar for Auta Youth. It was 800-980-9947. It was billed to my credit card under Derma Allure and My Wrinkle Lifter. Each was $4.95. There was also a charge of $1.99 that they said was for insurance. That was billed under Perfect Skin Fast. Why isn’t the Federal Trade Commission stopping these scams?

• 

  Melissa

  April 10, 2017 at 5:48 pm Reply

  Thanks for your blog! Fell for the Derma Folia scam through a link on Facebook. Called my bank immediately and got the number.

  They are doing business under the name Web Fit Today. They say my account is cancelled and gave me a confirmation number but have not sent the confirmation email they promised. I have already called back about not receiving the email and will keep calling until I get the email. Not sure I should trust just having a confirmation number.

  Derma Folia: 844-678-7877

• 

  Cindy

  April 9, 2017 at 10:02 pm Reply

  I was scammed along with others. It really surprised me because I “thought” I was so careful reading all the small print. Anyway, HydraSkin must have to change their phone number numerous times. There were 2 different phone numbers for the “free” trials on my bank website. One was disconnected the other is different than the one you have on your cancellation phone list. I called (855) 807-2471. I received an RMA to return the product. I am to be reimbursed only when the product has been received and I have to call them with the RMA number to have them process the reimbursement. BTW – there’s a $20.00 restocking fee too!

  • 

    Phoebe K

    April 10, 2017 at 1:23 am Reply

    What’s an RMA number? Thanks.

    • 

      Rachel Vrabel

      April 10, 2017 at 5:00 pm Reply

      I think it stands for return merchandise authorization

• 

  Patricia

  April 8, 2017 at 4:45 pm Reply

  You are providing an invaluable service by providing the phone numbers of these scam artists. You can feed very good about yourself. Thank you

  • 

    Rachel Vrabel

    April 8, 2017 at 5:38 pm Reply

    Thanks Patricia <3

• 

  Major Province

  April 8, 2017 at 5:38 am Reply

  Good ideas – I am thankful for the information , Does anyone know where my assistant would be able to get access to a sample VA 20-572 form to fill in ?

• 

  Susan Taft-Belval

  April 7, 2017 at 4:24 pm Reply

  YS-Cream Eye Complex which does not work, IT is a SCAM. It is a FREE TRIAL for 14 days all you pay is shipping of $4.95. The rules are in the order form not on the website. Fourteen days later they charge your credit card $89.85. The customer service is rude if you try to cancel and get your Money back.

  YS Cream Eye Complex
  YS Cream : You Aging Skin In Just 4 Weeks! YS Cream Eye Complex :- There are numerous skin care formulas nowadays on the market which can work according to your skin while majority of them cannot b…
  YSCREAMEYECOMPLEX.WORDPRESS.COM
  dered YS-

• 

  Ping

  April 7, 2017 at 2:57 pm Reply

  Scammed with the trial skin product also.My bank statement display SKINMAGICLIFT 877 2787699 * WY, and DERMATRITION INFO DERMATRI * AZ, seprately charged me $97.41 and $98.41 (debit card). I told my bank charge back my money. When I order the trial samples, the company charge me three transactions $4.95 (KINMAGICLIFT 877 2787699 * WY ), $1.95 (CELESTA HEALTHYLASTS 844 7226141 * WY), and $3.95 (DERMATRITION 844 588 3548 * AZ). After seeing so many people have been cheated, I despaired such things can happen again and again even though it seems legal in America. Unbelievable. It gives me a very bad visiting experience in America. Ping

• 

  margie

  April 7, 2017 at 1:30 pm Reply

  desire brilliance phone no. is 888-663-0937

• 

  Jean

  April 6, 2017 at 5:42 pm Reply

  Scammed with the trial skin product also. It is called Aura Youth enriching under eye cream and second jar is ageless moisturizer. I called the 800 number on the bottles. 800-980-9947. Supposedly I was able to cancel and send the products back. The box they came in was from Alabama but the company is in California. She said to mail them back separately and gave me an address in Florida. I requested a confirmation email. It none yet. I will contact my credit card company next. Wish me luck. I can’t believe I was so stupid because I know better.

• 

  Inna P

  April 5, 2017 at 7:28 pm Reply

  Rachel, I have come across another one, it is Eunisse facial sirum. I called in to cancel prior my trial day is over, demanded cancelation e-mail, they did not sent it. I called back a few days latter to confirm, it was canceled, but they still billed it to me, and now they claiming that they do not have my first call record! The second call was done after 14 days, and that is why they charged me! I was firm that I talked to supervisor, but he talk me to never call back again! So I am at the end and do not know what else I can do?!!! Phone number is 8885390940

• 

  Barbara Arroyo

  April 4, 2017 at 8:31 pm Reply

  I got scammed from an add on Instagram advertised by Macy’s going out of business sale. Stated they were closing stores and liquidation sale. Advertised 4 products. La Mer, which was sold out. Lancôme, also sold out and 2 I hadn’t ever heard of, but they advertised it as a product made by La Mer, so I was hooked. Low prices, so I ordered and got an email stating I had asked for expedited shipping, not true. I then told them to cancel my order, but received it a few days later. Oh, they also had a count down next to the products of how many were left. I went back after I ordered and the count had started over. My bank contacted me and questioned the charge and I had not to my knowledge ordered any $97 something like that cream. I called the number the bank provided and held for over an hour, the customer rep told me the long wait was due to a sale they were having(LOL) Turns out it was the Illum cream that I supposedly ordered indefinitely and would charge me monthly for. She then offered me half off and I declined and I thought she had canceled it. Two weeks later another $97… charge hits my bank. I call a different number with a different company name called Tiki and tell my story again. I get nowhere and get out through to a supervisor who talks over me entire conversation until I start yelling and he continues to talk. Told him that I was reporting them for deceptive trade practices, which I did. Got a call back from another customer rep asking me to call her back and she would help me w refund, but half way through her leaving her number, it went silent, so the number was interrupted. And a different number entirely than the one I had called earlier. I’m now calling my credit card and reporting fraud. I have another number to add to the list for Illum skin care or Tikis, names and numbers keep changing!!!
  1-888-902-9209

  • 

    Rachel Vrabel

    April 5, 2017 at 9:29 pm Reply

    Thanks for sharing Barbara! Rachel

• 

  Deidra Ashton

  April 4, 2017 at 7:34 pm Reply

  I’m sure I just missed it but do you have the number for Shark Tanks Aura youth?

  • 

    Rachel Vrabel

    April 5, 2017 at 9:29 pm Reply

    I don’t I’m sorry! If you end up finding a good number, please share so I can add it to my black list. Thanks! Rachel

• 

  Lisa

  April 3, 2017 at 2:11 pm Reply

  Success! Thank you!

• 

  Mindu

  April 1, 2017 at 10:54 am Reply

  Dermagieo – do u have a phone number I can call for refund/cancellation? This Ft. Lauderdale company just charged my bank account $89.00. No product has been received. Please help.
  Sincerely,

  Mindy Sowers

  • 

    Rachel Vrabel

    April 2, 2017 at 8:19 pm Reply

    it’s on my list

• 

  yvet

  March 31, 2017 at 1:57 pm Reply

  La Cell -877-599-0159

  • 

    Rachel Vrabel

    March 31, 2017 at 4:29 pm Reply

    Yvet, thanks for sharing! Rachel

• 

  Michael

  March 30, 2017 at 11:16 pm Reply

  I came across an article about 2 women who turned down all 5 sharks on Shark Tank then got backing from a large company for their BioDermRX facial cream. There was an offer for a free trial to the right of the article. I showed it to my wife and she wanted to try it so I filled out the order which said it was for BioDermRX all the way through but when I clicked on order it changed to Novellus Naturals Skin Cream. I received the order today. I immediately called Novellus Naturals 888-207-1750 and told them I did not get the BioDermRX. First Julie told me it was a great product. When I insisted that this is not what I ordered, she said I didn’t have to return it and could keep it for $29.95. I insisted I didn’t want it and to not send me anything else until she gave me a cancellation number. I will watch my credit card for any charges.

• 

  Phoebe King

  March 30, 2017 at 6:55 am Reply

  Rachel, Thank you so much for putting this list together! I just ordered the “free” trial from Core Skin Care out of Toronto and am sorry I didn’t see your blog first! I got a slightly different number from BBB than the one you have listed: 866-845-0117. I will be on the phone with them first thing in the morning to cancel my “subscription.” Although their website carries the proper disclosure about how this is a monthly membership that will be renewed at such and such an amount, I could swear that I did not see that information on the landing page I originally signed up on (and I usually look for the small print). It sure feels like a scam to me. Thanks again for all your work putting this blog post together. I can’t believe there are so many companies out there trying to scam unsuspecting consumers.
  https://www.bbb.org/kitchener/business-reviews/cosmetic-sales-by-internet/core-skincare-in-toronto-on-1347465/reviews-and-complaints

• 

  Melissa

  March 30, 2017 at 5:17 am Reply

  I clicked on the shark tank ad for Luna Bella cream and they added another instalift product during my checkout without my authorization. Once I saw that in the purchase confirmation, I started digging in their terms and conditions and realized what I had just “agreed” to. I have canceled that debit card and had a new one issued. Is this all I need to do? They can’t take any money out of my account and can’t put anything on my credit report. Do I have to try to find their phone numbers still?

• 

  pat

  March 30, 2017 at 3:47 am Reply

  i was scammed by Eternel Skin
  billed to my card by juv*flawlesslite
  877-679-7783 after I responded to the free gift offer after responding to an Amazon survey (fake Amazon survey)
  they are in Georgia

  I mailed the products back to them today – on my dime
  called card company to dispute

  Thank you Rachel for your blog. I am happy to have surfed upon it.

  Aloha!

  • 

    Rachel Vrabel

    March 30, 2017 at 4:14 am Reply

    Pat, thank you!

• 

  Cathy Mostek

  March 29, 2017 at 10:47 pm Reply

  Thank you, Rachel, for supplying the number to cancel Revitalize!!! I had NO idea they would charge me beyond the trial. I happened to learn about that part by chance when another ad popped up and someone in the comments gave a huge warning. I did the research and saw all the negative reviews. Now I feel really stupid, but I guess I’m not alone.
  Luckily, I only just got my free trial the other day, so I called the number you supplied and was able to cancel today. I’ll still be charged $31.76 for the “free” trial because, trying to send it back seemed impossible since they didn’t give me an address to send it to!!!
  However, I was told that my account is now cancelled and NO further charges or shipments will occur and I was given a cancellation #.
  Whew! So, I just spent about $43 for this “free” product, but I dodged a much more expensive bullet.
  It’s a shame, because it seems like a pretty nice serum. why don’t they just market it honestly? *sigh*

  • 

    Rachel Vrabel

    March 30, 2017 at 4:14 am Reply

    Cathy, you’re welcome, I’m glad you nipped it in the bud. Rachel

• 

  Cynthia

  March 28, 2017 at 3:28 pm Reply

  Is there a phone number to cancel order for Inherent beauty?

  • 

    Rachel Vrabel

    March 28, 2017 at 5:00 pm Reply

    Cynthia, it’s on the list….

    Inherent Beauty Anti-aging Serum 888-239-5985 [email protected]

• 

  Heather

  March 27, 2017 at 3:32 pm Reply

  (855) 549-2157 is a number to add to your list. This is for SkinOpulent. I am currently filing a dispute with my credit card company because they still charged me even though I canceled. They were pretty smart about it. I emailed to cancel within 14 days, they didnt respond until after 14 days & that email response only said they couldn’t read my original email & to email or call for further support. I hate talking on the phone, so I chose the email option to re-send my request for cancelling. A few days later they said call their number. I called & got some lady who was dancing around what I was saying & trying to tell me that I didn’t read their terms & conditions & that their emails strictly say to call because they don’t always get emails timely… false. There was still an email option. Eventually after going back & forth she agreed to cancel my subscription & sent me a cancellation number. Of course before that she offered me 50% off… i told her no & that i didn’t even know the 100% cost. Eventually she told me what the 50% cost was and I was like yeah no. We’ll see how this dispute goes. I wish I could have seen your site before I fell into the trap.

• 

  Melissa Whiting

  March 27, 2017 at 3:13 pm Reply

  I fell for the false ad a few days ago and realized my mistake instantly when I clicked terms and conditions immediately after confirming my purchase. I have tried calling and emailing the number but they don’t show a record of my purchase yet. Yeah, right.
  Instead they want to search using my credit card number which I wouldn’t do.
  What’s your advice?

  • 

    Rachel Vrabel

    March 27, 2017 at 6:40 pm Reply

    File a fraud dispute with your credit card company or bank. I’m seeing this happen more and more lately. If they charged you the $4.95 s&H fee, you can bet your ass they have your information and plan on charging you the full price on day 14. Day 1 was the day you ordered. Good luck! Rachel

• 

  Ann Skinner

  March 27, 2017 at 7:54 am Reply

  Sent for free sample from elements skincare.com. then was charged £89 95 which was to be charged every month.Took your advice and managed to get a phone no. under fast younger.com. 0800 142 2905. Have cancelled and received email confirming this.Thanks for help.

  • 

    Rachel Vrabel

    March 27, 2017 at 6:45 pm Reply

    Ann, thanks for sharing. Rachel

• 

  Bobby

  March 22, 2017 at 7:03 pm Reply

  Are all these different company names one in the same? They all have the same gimmick. NaturaCel conned me, and didn’t answer phones. Waited 21 days to respond to email (as in a billing cycle), but I’d already cancelled my CC. They used intimidating tactics and said they’d refund me only if I agreed to reverse the dispute of my CC transaction. I opted instead to file a complaint with the Delaware BBB and with my state’s attorney general’s office. The AG office is writing a letter on my behalf. In their email, NaturaCel claimed they win 70 percent of the cases and will monitor the IP addresses I visit. The links I connected to on FB are dead now. Totally scammed. It’s embarrassing, and I’m guessing there are thousands of us out there who are too embarrassed to pursue righting the wrong.

  • 

    Rachel Vrabel

    March 23, 2017 at 7:27 pm Reply

    Thanks for your comment Bobby. It’s a whole ton of different companies, you did the right thing by reporting. Don’t feel bad, they are total crooks and use very deceptive marketing. They need to be shut down! I’m working on it…. did you see my CBS interview? It’s just a short segment…but this is exploding and I’m happy to be a part of it. I’m also working with a fraud investigator who frequents the Dr. Oz show about Shark Tank cream scams and using Barbara Corcoran to sell their crappy creams. Rachel

• 

  Marlene

  March 22, 2017 at 7:15 am Reply

  Hi Rachael,
  Your name popped up on my screen as I was filling out my name and address and information that preceded the page asking for credit card information to order a “free trial” cream. I had my doubts but was considering the order. However, I decided to read the article that you suggested. After seeing that you could be billed for the product above and beyond the trial period and without your authorization as well, I decided not to go through with the otder and did not give out my credit card numbers to them..
  Your article is extremely informative and so I thank you very much for information which ultimately deterred me from making a big mistake..
  I am curious however to see if they try to contact me anyhow because they have my name, address and telephone number.

  • 

    Rachel Vrabel

    March 23, 2017 at 7:30 pm Reply

    Hi Marlene, I LOVE hearing stories like this. It’s sad that I mostly hear from people AFTER they get scammed, so thank you so much for sending me this message. They usually try phoning you right away if you back out of the order, so be aware…and be sure and hang up on them after you tell them you’re reporting them to the BBB and the FTC. The FTC can shut them down. Rachel

    • 

      Marlene Feldman

      March 24, 2017 at 7:08 am Reply

      Hi Rachael,
      Thank you for replying to me! Even more important, Thank You for the informative blob. Your research and advice stopped me from making a financial mistake. What is also extremely suspicious about the creams ( in my case, the particular eye cream”) which is supposed to make bags disappear temporarily, is the fact that the cream is under different names which makes it almost impossible to find the correct eye cream that was so deftly shown on TV.
      At any rate, your blog was truly influential in helping me make the correct decision and protected me from lots of aggravation which would have occurred had I placed an order.

      • 

        Rachel Vrabel

        March 24, 2017 at 4:35 pm Reply

        Marlene, thank you so much for taking the time to leave such a sweet comment! I’m so glad I was able to help you before getting scammed by these crooks! Rachel

• 

  Bernice garcia

  March 20, 2017 at 10:58 pm Reply

  Absolute rip off. Thought it was a one time free trial but they are charging my card a ridiculous amount. On the ad no price listed. Definitely a scam

• 

  Julie

  March 15, 2017 at 11:47 pm Reply

  Thank you so much for the extremely helpful info. Like many others I ordered the anti- aging cream named Clairskin. In the order I also ended up ordering eye cream Revive Eye. I didn’t think I had completed order and tried to back out after giving my info. I saw that my account was charged $4.95, $5.99 and $1.99. This occurred yesterday. Today I saw the same Shark Tank Ad but with a different name for the products. I then read your post and what to do. Bank charges were under completely different names PROSEBEAUTY instead of Clair Skin, (844-965-5226) and Beauty Omni instead of Revive Eye. (844-966-0526). I called and talked to a rep. I told her I wanted to cancel the order and be refunded. I also said I wanted email confirmation. She said she could cancel but could not email. I argued that they could send a confirmation when I ordered. I complained I would just have to call the BBS. She then put me on hold. After a very short time, she came back and cancelled everything and refunded fees. Emailed me receipts for all. I asked about the $1.99 I was charged. Apparently it’s insurance? Didn’t ask for it but didn’t complain.. Without your info. I would probably be stuck with the scam. Thanks

• 

  steph

  March 15, 2017 at 4:20 am Reply

  in addition all unauthorized charges were done under a dog business than what i ordered the product under AHL*StunningSkin. glad to find this blog. I reported these companies to my bank and risk depts. I may file a police rpt tomorrow. Im not letting him them take my money. i had to withdraw the money from my acct. and close the acct. they’re pro scammers and have been getting away with this for years

• 

  steph

  March 14, 2017 at 6:28 am Reply

  I clicked on a shark tank ad about their Vlamorous cream for spots for $4.95 +$1 for this roll on dark circle stuff. Order from Beauty Vita. Got charged the next day for .99 and $3.95. A couple of weeks later they charged $96.83. I canceled my card and then they tried to authorize an additional $100 multiple times. Then then called me when they couldn’t collect saying they were from the US treasury and i’ve been chosen as a homeowner in the area to receive $9000 if I give my cc info or bank acct info.i refused and ask for the foreign woman’s number and asked where she really was calling from. She hung up. Disputing charges with bank now. They make up fake accounts for your product and that you’re a prior customer. Huge scam!

• 

  Annette

  March 13, 2017 at 11:22 pm Reply

  I couldn’t get facial revive on the number on your list but got them on +64800005205. Thank you for all your hard work of informing and warning people.

  • 

    Rachel Vrabel

    March 14, 2017 at 7:11 pm Reply

    Thanks Annette – is that a UK number? Rachel

• 

  BT

  March 13, 2017 at 10:15 pm Reply

  I responded to Skin Scientific Revitalizing Moisturizer 844-238-3073 for a free trial of Skin Solution Cream & Skin Solution Eye Serum w/ shipping of $4.95 & 4.99.

  First box arrived w/ additional Skin Scientific Vit C ($24.95) which I hadn’t ordered. Had called immediately when my email confirmation arrived showing it to say I didn’t want it. My credit card only showed the shipping charges for 2 items.

  Then a 2nd box arrived. I didn’t open it as I could see that from the label that it only had 2 items and I could refuse it w/ the post office and not have to pay return shipping.

  When I called Skin Scientific they were obnoxious and said that free trial didn’t mean that the items were free for only the shipping costs and if I didn’t want to continue receiving, I’d have to wait 14 days to cancel auto-reorder. This is totally fraudulent.

  After being very emphatic and persistent, she said they’d cancel the reorder. I’ve also entered a dispute with my Credit Card. BEWARE ! ! !

• 

  Pam

  March 11, 2017 at 6:16 pm Reply

  Nouveau lift anti-aging serum and Radiant Visage Eye Complex is a scam used in a Shark Tank ad. The numbers for this is 809-985-5909 or 888-907-6422. I got it cancelled and a refund. Thank you for all your information

  • 

    Rachel Vrabel

    March 13, 2017 at 12:33 am Reply

    Pam, thanks for sharing! Rachel

• 

  Joyce

  March 11, 2017 at 9:05 am Reply

  hi Rachel.. Just to show how these companys change their names even on the same invoice: DermaSkincream -855-309-5293….product name Advanced Skin DIRECFACECREAM-877-564-8170..prod. name Skin Balance. GLOWSKINGLOBAL.COM-866-312-5559. prod.name -Skin Balance. GETSKINREADY.COM-866-650-6838.Prod.name Advance Skin. I am in Canada and i have the added expense of the money exchange rate so things get more costly for me. They charged .99 each for insurance which i have never had in the past. I didn’t know what it was for till I phoned them.Also I got the first bottle Feb.2nd, but not the other product till Feb. 9th. and called and told them had only just received the cream, but it was 1 day late of the 14day trial to cancell, and they would do nothing for me. I am going to call again after call my Bank. I’m not sure what the price of these creams were when I ordered the trial but think they were around 89.95 0r so but the charges on my invoice were $147.44 U.S. AND $140.99 U.S. i really dont know how to find out the original prices on their advertisement? I am going to call again…I’m not finished with them, but I have learned that I will never buy anything ever again from the computer. also one other thing regarding the small instructions they hide so you don’t see till it’s too late…..the trial 14 days starts the same day you order it !!!!! not when you receive it. Ladies BEWARE of all these advertisements. They had billed my account card before I had even received the face cream!!!! Well; I HAVE LEARNED MY LESSON TOO, as another lady said in her comment. Thanks RACHEL.

  • 

    Rachel Vrabel

    March 11, 2017 at 4:38 pm Reply

    Joyce, thanks for sharing this info, I’ll add them to my list. It sounds like you were signed up for FOUR free trials. They are usually billed US at around $89.95 or a higher for each one. You really should report this to your credit card company as fraud and dispute the charges. Rachel

• 

  Cindy

  March 10, 2017 at 8:18 pm Reply

  I responded to Shark Tank for Coal Cosmetics. It was shipped from Clear Skin in St. Petersburg, Florida. I called and cancelled but have not received confirmation as promised. The number from my bank was 800-758-8412.

  • 

    Rachel Vrabel

    March 10, 2017 at 8:44 pm Reply

    Thanks Kelly! Hey, I’m going to send you a private email, let me know if you get it. Rachel

• 

  Kelly Allen

  March 10, 2017 at 8:06 pm Reply

  Hi,
  Thanks so much for this info! I was able to use the phone number you provided for Revived Youth Face Cream and cancel further shipments. I had thought I was signing up for a one time free sample! They would only refund 35% of the charges for the product they subsequently sent me, even though I wanted to send it back for a full refund.
  Thanks again!

• 

  Jody

  March 10, 2017 at 6:07 pm Reply

  Do not buy the Vinetics Skin Cream “trial”. The terms and conditions state you are provided your first 30 day supply, but then I was billed full price 18 days after placing the order and told by customer service that they would not refund my money because they had a 17 day cancellation period, but refused to tell me where in writing I could find this. When I kept asking where this was stated in writing, the woman on the phone, Karen, hung up on me. The company already violated their own terms and conditions policy by stating they will ship your order the day after you place it because my email confirms it was shipped 2 days after I ordered it and it was the middle of the week, no where near the weekend. I have also tried emailing the company and they refuse to respond to my inquiry regarding a refund and where I can find this “17 day” cancellation policy in writing. The product does not work and I can’t believe anyone is actually endorsing it.

• 

  Sue G.

  March 9, 2017 at 9:46 pm Reply

  True Skin-instant wrinkle formula 844-965-6186

  • 

    Rachel Vrabel

    March 10, 2017 at 6:05 pm Reply

    Sue, thanks for sharing! I didn’t have this one so I’m going to add it. Rachel

• 

  Teresa Robinson

  March 7, 2017 at 2:07 am Reply

  Thank you for helping cancel Allegro. I also got a new credit card and had the one used cancelled. I appreciate what you do. Thanks again!

  • 

    Rachel Vrabel

    March 7, 2017 at 3:20 am Reply

    Teresa, that’s great! Thanks for letting me know. I like the good news! Rachel

• 

  Ivy

  March 5, 2017 at 12:07 am Reply

  I got my free trial for nuvega lash. And now i want to cancel this membership bull. I can’t even contact them!

  • 

    Rachel Vrabel

    March 5, 2017 at 12:25 am Reply

    Ivy, call your bank and ask for a number on the back end. They probably billed you under a different company name, look for the s&h fee. Rachel

• 

  Lisa M. Cruce

  March 4, 2017 at 3:32 pm Reply

  I need a phone number to cancel for Bella Beauty and Spark serum. I answered an ad on FB and was robbed. The products that came were boxed as Beauty Wrinkle Reducer

  • 

    Rachel Vrabel

    March 5, 2017 at 12:28 am Reply

    Lisa, I have several #’s for Beauty Wrinkle Reducer, they seem to keep changing their number and I’ve had women update me with the new ones.

    866-506-2167
    855-511-1244
    800-803-0732
    866-935-5654
    [email protected]

• 

  Mary Athena

  March 4, 2017 at 11:12 am Reply

  Rachel, I was scammed a couple years ago by Revivatol cream and Dermology serum free samples for $4.95 SH..
  Reccomended by Dr. Oz. These products do not appear on your phone list, probably because they have moved on to new names. Fortunately Bank of America credit card fraud division charged back the $75.00 charge on my card. A full size jar of skin cream was shipped to me after only 2 weeks.
  There was absolutely NO fine print on the website page where I placed my order!! However , when the Bank investigated, the page they accessed did have the fine print.
  I insisted that it was false and misleading advertising and they backed me up. I realize now how lucky I was and how stupid to fall for what looked like an offer to buy a sample to try. i had to agree to return the unopened cream, which I did. I followed the advice of the Bank, but can’t recall all the details now.
  Re: filing a complaint on line with the BBB and /or National Chamber of Commerce: it really does get results when all else fails because I was ripped off for a product I never received. a pet odor removal product. advertised on TV only. No way to contact company, bogus tel number. I left an email complaint and a few weeks later a box with 4 bottles arrived..no return address, no invoice or packing slip…this was 4X the amt of product I ordered! Beware of ordering anything over the phone!! Even if you say NO to special additional offers, they could still sign you up. After ordering hosiery from a very well known company, I discovered I had also “joined” a magazine club. It took a letter to the FTC to get my $ refunded. Thank you for your website..I was just browsing tonight and recalled my experiences and wanted to share and encourage folks to not give up and keep fighting to get your money back. And in the future, shop on line with a reputable company like Amazon, which has first class customer service and backs up every purchase. Tks M

  • 

    Rachel Vrabel

    March 5, 2017 at 12:33 am Reply

    Mary, thanks so much for your comment. You did the right thing by filing complaints to the BBB, FTC, etc. Another good one is your state’s attorney general’s office. They share info amongst states so when there’s a trend about scams, they all seem to share info and can take more action. Amazon is good for some things – never Ebay for beauty products because you don’t know how people are storing things and what condition they are in. The links I provide on my reviews to my recommended products are also good companies with good reputations whom I’ve dealt with for years. Your right about the Dr. Oz cream name changing – they seem to change daily and I can hardly keep my list up to date! Rachel

• 

  Bella

  March 1, 2017 at 10:27 pm Reply

  I was scammed too by Rejuvenem. I ordered for this free trial , paid for the shipping and when I received my credit card bill, I was charged $ 259.85 which include Zanu Green Coffee that I never ordered. I called the numbers on my bill and learn that these 2 companies are the same. I was asking for refund but the person just said that the 14 day trial is over, so have to pay the whole amount then hung up on me. I searched the internet and saw their email address, sent an email but I got a message that mail is not delivered. I am upset, working very hard just to be scammed.
  Thank you so much for this web site. If only I’ve seen this site before I ordered the free trial, this should not have happened. I LEARNED MY LESSON.

• 

  Tammy Skidmore

  March 1, 2017 at 6:40 pm Reply

  Do not buy vinetics C…it is totally a scam. I know better and was sucked in by the “risk free trial”. There is nothing special about this cream and it’s 95.00/month. The S&H is charged and 14 days later the full price and auto shipments. Don’t get sucked in!! The terms and agreements are in small small fine print not easy to read or find. You can not ship back a bottle for a refund either…they refuse to take it back and refuse to credit you…FYI…stay away!!!

• 

  RT

  March 1, 2017 at 2:43 pm Reply

  Thanks for the information. I was scammed by Vinetics C. I noticed the charge of $89.79 on by credit card bill today. I called to inquire and slipped on their slippery slope! I will dispute the charge with my credit card company for good measure. I was also trying to find the address to this company to no avail for BBB purposes. Lastly, the cream does NOT work as it states. I’m highly disappointed that SHARK TANK would put their stamp of approval on this item/marketing/scam and deceive the general public.

• 

  Karyn

  February 22, 2017 at 11:17 pm Reply

  This company is a scam. Even after calling to cancel I was still charged $186. When I called a second time, I was told there is no record of my call, therefore they would only refund $156. No wonder they stay in business when they do not give a full refund even when you call! This product did not work any better than an over the counter moisturizer. DO NOT ORDER THIS PRODUCT

  • 

    Rachel Vrabel

    February 23, 2017 at 4:50 pm Reply

    Karyn, thanks for you comment. You didn’t say which product, do you have a name and phone number you used to cancel? Thanks, Rachel

• 

  Jimmie Williams

  February 20, 2017 at 1:19 pm Reply

  I just got scammed by “my Secret Youth and Simple youth Hy. Almost $200 gone. Only did the cream and serum because Melania Trump endorsed it. Iam going to call my bank tomorrow to block this from happening again. I cannot find a # anywhere for these products. Help!!!

  • 

    Rachel Vrabel

    February 20, 2017 at 6:00 pm Reply

    I have Simple Anti Aging’s # (800)687-9721.I don’t have the number for Secret Youth. I would call your bank and see if they have a number on the back end. Ask for both in case they have a different number for Simple. Rachel

• 

  Sheryl johns

  February 19, 2017 at 9:46 pm Reply

  On the page where you fill out the order form, you must scroll all the way to the very bottom and in small print you will see Term and Conditions. That is where you will find the small print on charges automatically charged to your credit card. One red flag I look for when dealing with any of these type of products is if they don’t offer paypal as a payment method, that means they want access to your money. What was really strange was moments after I exited the page, they actually called me! That just creeps me out!

• 

  Patricia

  February 18, 2017 at 6:41 pm Reply

  1-888-960-3123 is for Derma Gieo, not Derma Gio.

  • 

    Rachel Vrabel

    February 20, 2017 at 12:27 am Reply

    Patricia, thanks for sharing, I was missing the number for Derma Gieo, thanks! Rachel

• 

  Beth Townsend

  February 17, 2017 at 7:15 pm Reply

  The ones I tried were supposedly recommended by Ivanka, Brightening Face Cream and Brightening Eye Cream. I also was scammed by another company, Revived Youth cream and Revived Youth Eye Serum. When I called the last one to cancel, at first I got a message that the company was discontinued, then on second try i got a foreign person I could barely understand. And for the samples I received, I have to send them back in individual packages. Incidentally, the ingredients are exactly the same in both products.

  • 

    Rachel Vrabel

    February 18, 2017 at 12:08 am Reply

    Beth, thanks for sharing! Do you have the phone number for Brightening Face Cream and Brightening Eye Cream? I would sure appreciate it if you’d share those. I don’t have these on my list. I do have Revived Youth already, that’s the biggest scam going at the moment. Thank you! ~Rachel

• 

  Lori

  February 17, 2017 at 7:07 pm Reply

  Found the numbers on the back of the jars. Reached a very arrogant man. After he tried to make me feel like I’m an idiot for not reading the teeny tiny fine print he did agree to refund me the full price on both. I told him his company is a scam and the products don’t even work!

  • 

    Rachel Vrabel

    February 18, 2017 at 12:03 am Reply

    Lori, can you share those numbers?

    • 

      Lori

      February 18, 2017 at 1:24 am Reply

      Beauty Wrinkle Reducer sold as Rendevous cream and Ross cream # 855-511-1244 this number I found on the back of the jar. Refunding me full amount.

      • 

        Rachel Vrabel

        February 18, 2017 at 2:40 am Reply

        Lori thank you! ~Rachel

• 

  Lori

  February 17, 2017 at 7:03 pm Reply

  I also was scammed by Rendevous cream and Ross cream. I called the number on the back of the jar. Spoke to an arrogant jerk but I refuse to back down to him and he finally agreed to refund both charges. I always read the fine print but missed this one. I told him the terms need to be very bold and upfront if they aren’t then people are going to miss them and that’s unfair!

• 

  Lindsey

  February 17, 2017 at 12:56 pm Reply

  Here is another that is not on your list:

  Sam Eye Serum
  877-771-6781

  • 

    Rachel Vrabel

    February 18, 2017 at 12:02 am Reply

    Lindsey, thanks for sharing, I’m going to add to my list! ~Rachel

• 

  Trena M Cook

  February 17, 2017 at 2:18 am Reply

  Thanks so much for the information here. The number didn’t work for the Beauty Wrinkle Cream (The Shark Tank people) “membership” I somehow fell into. I’m out about $200 and didn’t realize it. I did call the number on my credit card statement and got some results (866) 935-5654. I am getting a refund of the shipment I got today and 50% of the charge from last month that I didn’t even know I incurred! I’d received my “free sample” in December, but was told that since I didn’t return it within 14 days, I got charged the full price for it in January. So I’m getting 50% back of that charge. What a scam… I’m calling my bank and asking them to put a block on my credit card for these people to make sure they don’t charge me again next month! Ugh! I knew better than to try this stuff, but took my chances anyway and now paying for it…. hope this helps others!

  • 

    Rachel Vrabel

    February 18, 2017 at 12:06 am Reply

    Trena, thanks so much for sharing! What’s the exact name of the cream on the container – is it “Beauty Wrinkle Reducer”? There are so many with VERY similar names…you mentioned Beauty Wrinkle Cream but I want to make sure it’s the same one we’re talking about so I can update my list. Thanks! Rachel

    • 

      Trena Cook

      February 18, 2017 at 1:30 pm Reply

      Yes, they have both Beauty Wrinkle Cream and Beauty Wrinkle Reducer, same company. The woman I talked to was a jerk too. I was ticked when I got off that phone!

      • 

        Rachel Vrabel

        February 20, 2017 at 12:28 am Reply

        Thanks Trena!

• 

  Carol

  February 16, 2017 at 10:46 pm Reply

  I received Eyecare TRZ and Extensive cream (AM cream) for I thought $4.95.
  I did not get the bank charge until 14 days after the order. Two charges were $89.63 and $89.58. I called my bank to dispute the charges then called the numbers on the bank posting, 888-732-7471 and 888-732-4303. I got 35% credit ($31.35) on the one charge and 75% ($67.22) off the AM cream. The number on the AM cream box was 877-671-0327 which is the number they said I should call instead of the one on the bank posting.I asked why the charge took 14 days to be on my bank statement. No response. They said I had a 14 day trial to call them and why didn’t I read the fine print? I said I was looking for the $4.95 charge and it never posted. I feel stupid for not reading the small print at the bottom. None of those 3 numbers are on the list above.

  • 

    Rachel Vrabel

    February 17, 2017 at 4:59 pm Reply

    Carol, thanks so much for sharing, I’m going to add these to my list. Sorry you got mislead by these crooks. It’s good that you got some resolution. ~Rachel

  • 

    Rachel Vrabel

    February 17, 2017 at 5:03 pm Reply

    Carol is the name on the container “Eyecare TRZ”? Or it that the company who billed you. If you can, give me the exact names of the creams off the containers. I can’t find anything by Eyecare TRZ or Extensive Cream off google. I have a feeling these are the names next to the charges. They always bill under a different name. I could be wrong though. Thanks. Rachel

• 

  Ashley Haire

  February 16, 2017 at 1:42 pm Reply

  Number for amore skin care?

  • 

    Rachel Vrabel

    February 16, 2017 at 1:47 pm Reply

    Ashley, it’s on the list you just commented on. http://www.womensblogtalk.com/skin-care-free-trials-cancellation-phone-numbers

• 

  Lori Bings

  February 15, 2017 at 2:46 pm Reply

  I was also scammed. Would you have a number for Rendevous Serum and Ross Cream? These were also free trials. So angry right now. They removed 189.90 out of my account. I am usually so vigiilant about scammers, but this one got me. If you can provide a number for these scammers I would appreciate it!! They provided an email [email protected] but I doubt they will respond.

  Thank you!!

  • 

    Rachel Vrabel

    February 15, 2017 at 6:37 pm Reply

    Lori, the only thing I can find for Rendevous is from this website. Is this the product? It’s not a free trial but it’s very expensive and I’ve never heard of it. I also can’t find anything in a google search called “Ross Cream.” Are these the names on the containers? I can usually find something… Rachel

• 

  Judy

  February 15, 2017 at 3:45 am Reply

  Do you know the contact number for YS Cream?

  Thank you

  • 

    Rachel Vrabel

    February 15, 2017 at 5:19 am Reply

    Judy, I’m sorry I can’t find this one, all of the YS Cream website link offers are flipping to the Revived Youth skin cream scam. My suggestion is to call your bank and see if they have a number on the back end. They usually bill under a different name so look for the s&h fee and the company name listed next to it. If you can tell me that I may be able to find it. ~Rachel

• 

  Shirley Dankow

  February 13, 2017 at 8:39 pm Reply

  I have tried the Operalux/Skinelle phone # for 2 weeks & email!!! Email comes back as ‘error’ not deliverable & same recording of ‘all voice mails are full’. !!! Even with the # from the bank. Help

  • 

    Rachel Vrabel

    February 14, 2017 at 6:52 pm Reply

    Shirley, your bank needs to file a fraud dispute. If there’s no way to contact these crooks, your only hope is for your bank to block them. They need to work with you. Rachel

    • 

      Shirley Dankow

      February 14, 2017 at 9:47 pm Reply

      Fortunately my bank is working with me, I’m just very discouraged & frustrated!!! I need the $339.96 they robbed from me in 2 weeks!! I feel like a fool

      • 

        Rachel Vrabel

        February 15, 2017 at 1:39 am Reply

        Shirley, I’m sorry! It’s a good call to work with your bank, hopefully they refund you the money. It’s always a good idea to use a credit card for online purchases and with a good card company who will act quickly when it comes to fraud. Good luck! Rachel

        • 

          Shirley Dankow

          February 15, 2017 at 8:53 pm

          Just curious, do you know if anyone has ever recovered their money? Good Luck to me!!!!

        • 

          Rachel Vrabel

          February 15, 2017 at 9:14 pm

          Shirley, sometimes yes. Sometimes people get lucky and the company will agree to refund a portion of the charge. If you have a good credit card, sometimes they’ll refund you ALL the money and block further charges. Sometimes people just get screwed out of $100’s, which is the usual story. Rachel

• 

  Jennifer Wilson

  February 13, 2017 at 3:30 am Reply

  I too ordered the Satin youth Instant before I read the reviews, I called and cancelled got e-mail confirmation etc., When the product arrived it wasn’t Satin Youth it was Beauty Wrinkle Reducer. So are these the same companies?

• 

  Anne

  February 12, 2017 at 5:21 pm Reply

  I called the number for Derma Gio face serum that was on my bank statement. I got through to customer service and they SAY I will not be charged any more. I’m still within the trial period. Here’s the number:
  888-960-3123
  I also got the Youthful Eye serum and that had a different phone number but the customer service person said she cancelled that as well. Thank you for your list! Please add this number for Derma Gio since you didn’t have that one!

  • 

    Rachel Vrabel

    February 13, 2017 at 6:40 pm Reply

    Anne, thanks for sharing! I’m adding Derma Gio Face Serum and Youthful Eye Serum to my list. Rachel

• 

  Donnie

  February 11, 2017 at 1:49 pm Reply

  Do you have the number for Core Skincare so I can cancel my trial? Or an email address? Thank you.

  • 

    Rachel Vrabel

    February 13, 2017 at 6:41 pm Reply

    Donnie, it’s on my list already. Core Skincare: 866-845-0115
    Rachel

• 

  Barb

  February 9, 2017 at 4:54 pm Reply

  I just got off the phone after I placed my trial order image revive. I felt it in my gut that it wasn’t right. The man on the phone tried to get me to take the offer for a month free of charge I refused said I wanted no charges or products. In the end it was all cancelled. Got his I’d and name and I will keep an eye on my bill. I never do this I should have known better.

  • 

    Rachel Vrabel

    February 9, 2017 at 5:02 pm Reply

    Definitely keep an eye on your bill Barb! I don’t trust these crook for one second. Rachel

• 

  Wilson A Younge

  February 9, 2017 at 2:37 pm Reply

  Not on your list. Bogus Shark Tank Ad

  Nuv Skin Cream Lab 8777930853
  Win Lifting Eye 8885521576

  same company

  • 

    Rachel Vrabel

    February 9, 2017 at 4:49 pm Reply

    Thank you so much for sharing Wilson! ~Rachel

  • 

    Rachel Vrabel

    February 9, 2017 at 5:53 pm Reply

    Wilson, was Nuv Skin cream the name of the cream on the container or the company who billed you? I can’t find a Nuv Skin Cream on google.

• 

  Tiziana

  February 8, 2017 at 6:23 am Reply

  Hi there,
  I have scammed by facial revieve. I just received the creams. A few weeks ago I called them and got through and they gave me rma return no and emailed me that they have cancelled and closed my acct. However wanted the product back or there would be more chargers. I just reciecved the products today and I am sending them back to Singapore. In the email they said they need to recieve it within 30 days. I have tried to call them no answer, emailed them no answer. Can they still charge me even though I cancelled it? Should I send the product back with tracking?? Please adevise. Thanks

  • 

    Rachel Vrabel

    February 8, 2017 at 9:27 pm Reply

    Personally I would show the cancellation email to your bank or credit card company and see if they’ll block further charges. I wouldn’t pay to send it back to Singapore personally, probably cost half of what the cream cost. Rachel

• 

  Ashley

  February 7, 2017 at 1:13 pm Reply

  I just called 1-855-772-7556 to dispute a charge for Vlamorous. When I signed up (off of Cosmoolitans website) it said nothing about a recurring charge. I made sure I read it over and over. I just got a $98 charge on my card. I called and demanded a refund. The guy said only a 30% refund can be issued, then he went to 50%, then after I complained more I got the full 100% refund. This is ridiculous. He said I agreed to the terms, when there was nothing stated about auto-replenishment, and nothing in the paper about it either. My advice…keep trying and you should get your refund. Im just hoping that I do get it!

• 

  David Foley

  February 7, 2017 at 11:21 am Reply

  Yes Ive been scammed by ‘facial revive’. Lots of debits from my credit card over one month. The debits are different company names. The bank is on the ball claiming this scam is ‘huge’. Facial Revive’s phone number in Sydney 02 5317 7058 is false. I assume they are changing their websites, ads and phone numbers constantly. Hmmm

• 

  Dani

  February 6, 2017 at 2:03 am Reply

  Nancy A. My mom ordered these and received the anti aging one and the snake venom one. I’m asking to make sure ?these ARE a scam?
  Thanks.

  • 

    Rachel Vrabel

    February 6, 2017 at 4:04 pm Reply

    Dani, you didn’t mention the names of the products but sounds like scams if they were free trials. Check your credit card statement. They’ll probably bill you $90 each on the 14th day. Rachel

• 

  Sherri Eward

  February 5, 2017 at 7:59 am Reply

  Welllll. I appreciate u so much for trying to help me with the Operalux (Le Derm) phone number. My cc company did have a different number. But again, it was no good. They also told me that Le Derm had tried 4 days in a row to get me for $89.99. Hahaha. (I lock my card via my cc company’s app) Mind u, this is before the 14 days was up. Anyway. I ended up canceling my card & getting a new one.

  • 

    Rachel Vrabel

    February 5, 2017 at 2:30 pm Reply

    Wow, not surprising, these scams change their links faster than we can blink. Glad your bank helped out. Rachel

• 

  Nancy A

  February 4, 2017 at 9:26 pm Reply

  There are 2 numbers for Premium Brand: 866-973-5517 is for the Anti-Aging. 866-996-3306 is for the Snake Venom. They wouldn’t cancel both at the same time….made me call the second number, and I got the same kid (Justin) again. So stupid. Got my email cancellations for both….hope it works!
  Thanks for the heads up for all of these companies!

  • 

    Rachel Vrabel

    February 5, 2017 at 3:48 am Reply

    Nancy, thank you so much for sharing! That’s ludicrous they made you call twice, ugh! Rachel

• 

  Lorraine Martin

  February 4, 2017 at 2:11 am Reply

  Yes, Mom fell for the free trial of Clair Skin and also Revive Eye. Total scam. Her debit card has been charged $177 – which includes 89 dollars for something called ABP*MuscleStamina, and 88 dollars for “PrismSkin. I called and they cancelled the account, but I will see if I can get at least a partial refund from the bank, and will call BBB.
  Here is a list of the relevant phone numbers:
  PrismSkin 844-965-8566.
  ABP*MuscleStamina 844-965-5246
  ReviveEye 844-324-0044
  Clair skin 844-965-6806

  It does SEEM that all are the same company because I called the MuscleStamina # after cancelling the account at PrismSkin, and the operator said the account had indeed been cancelled.
  Learned her lesson.
  BLESS YOU!!

  • 

    Rachel Vrabel

    February 4, 2017 at 4:18 am Reply

    Lorraine, thank you so much for sharing those numbers! I really appreciate it and I will add them to my list. I’m sure someone else down the road will appreciate it as well. ~Rachel

• 

  Judy Hughey

  February 3, 2017 at 4:45 pm Reply

  – Lumella Eye Serum is not on your list. It was shipped with Alucia Anti- Wrinkle Cream.
  The number I found for Lumella is 888-552-9750.
  I am trying now to cancel any further payments.

  • 

    Rachel Vrabel

    February 4, 2017 at 4:17 am Reply

    Judy, thank you so much for sharing! I’ll add Lumella to my list. ~Rachel

• 

  Gwenn

  February 1, 2017 at 2:43 pm Reply

  Thank you for this info! I received my NURIVA serum yesterday for $4.95 which i ordered on Jan. 25th. After reading everyone’s comments on how it’s a scam, I called my credit card (Visa) and have them lock it & issue me another one. When I received the package, there was no invoice inside the package and it did not seem professionally done with no info on the company! This set up a red flag so I did some researching and saw this blog. Thank you Rachel for posting!!

  • 

    Rachel Vrabel

    February 1, 2017 at 4:37 pm Reply

    Gwenn, you’re welcome! Thanks so much for your comment. I’m glad you were able to catch it sooner than later! *high five* ~Rachel

• 

  Amy

  February 1, 2017 at 7:04 am Reply

  Rachel its called Beauty antiwrinkle cream and serum its on the list but the list has no phone numbers what’s upvwith that?

  • 

    Rachel Vrabel

    February 1, 2017 at 4:38 pm Reply

    Some are impossible to find because they change their websites so quickly and flip them to new cream scams. Your best bet is filing a fraud dispute with your bank. ~Rachel

• 

  June Begbie Trubia

  January 27, 2017 at 8:17 am Reply

  Neuphoric and reawaken
  I won the battle today. Called to cancel both. I have 4 boxes unopened 2 of each. I called to cancel and return. Cancelled. Then another number to return. First guy said it’s on web site a 9.95$ return fee. Sorry nowhere does it say that. He gave me an RA # to return but I wanted to see the return fee in writing. Got cut off. Next guy said he would drop price in half. I said no return and credit. He could not do a supervisor after about 29 minutes on hold. She said they do not give RA#. Well guy just did. She could find no where it said return fee and they had 3 websites. Long story. I get to keep and dispose of all product with a full credit for all four boxes. With confirmation email in my inbox.

  Be persistent. And quickly print terns and conditions before they correct them

  Hope this helps. Be kind and polite and you may win

  • 

    Rachel Vrabel

    January 27, 2017 at 4:06 pm Reply

    June, good for you! You have to be tough with these crooks and don’t take no for an answer. They DON’T want to get supervisors on the phone and they will dodge you and offer you discounts to avoid that. Gotta play hardball even if it takes being on hold for 30 minutes like you did. Good job! ~Rachel

• 

  JD

  January 25, 2017 at 7:59 pm Reply

  The number to call and cancel this product is 855-511-1244.

  • 

    Rachel Vrabel

    January 25, 2017 at 8:06 pm Reply

    JD, what’s the name of the product? You didn’t mention. I’d love to add another cream to my list! Thanks! ~Rachel

• 

  Jennifer Cason

  January 25, 2017 at 7:49 pm Reply

  EV Derma uses the business name “Fulfillment Depot” for their scams. Their number is: 844-966-0026

  • 

    Rachel Vrabel

    January 25, 2017 at 7:56 pm Reply

    Jennifer, THANK YOU for sharing this info. I’m going to add EV Derma to my list. The more we have on that list, the more people I can help save from these scam artist crooks! ~Rachel

• 

  Bettina

  January 24, 2017 at 10:39 pm Reply

  Is there a number for [email protected]? I got scammed and am furious!
  Thanks!

  • 

    Rachel Vrabel

    January 24, 2017 at 10:45 pm Reply

    Bettina, what is the name of the cream on the container? I can’t search by an email I’m sorry. Rachel

• 

  Nina

  January 23, 2017 at 4:26 am Reply

  I live in the uk, I sent off for a trial for bronte eye serum paid £4.95 postage. They have just taken nearly £300 off me.Us the number on your list the same if calling from the UK.

  • 

    Rachel Vrabel

    January 23, 2017 at 5:34 pm Reply

    Nina, I don’t have a Bronte, I have a Bonte and it’s a US 800#, they may not even have a UK number if they’re based out of the US. You’ll have to probably make a long distance call. Maybe buy a prepaid US phone card. Good luck! ~Rachel

• 

  Martha Jacobs

  January 23, 2017 at 3:30 am Reply

  Just got scammed by:
  Active Firming

  (855) 351-0600.

  So far they don’t answer and leave music playing

  • 

    Rachel Vrabel

    January 23, 2017 at 5:35 pm Reply

    Martha, thank you so much for sharing the phone number for Active Firming, I’m adding it to my list. These people don’t always answer their phone…they don’t have people manning the phones after hours. I would keep trying. ~Rachel

• 

  Suzie Kloss

  January 22, 2017 at 4:51 am Reply

  I got one free trial which is Calir Skin and This is how it reads from my credit card (Appears on your statement as: SBL*STEELDIET MYRTLE BEACH SC 29588 USA .
  The same company used( Appears on your statement as: IMAGE FITNESS HEALTH 8449660046 OH 44122 USA) To charge my credit card for Revive Eye
  (advanced eye gel) which I didn’t order. I can’t find a way to contact them so I can cancel any future charges.

  I knew the products were fake as it’s not what I wanted, please advice me on what to do, I plan on calling my credit card company tomorrow to cancel any future transactions. Thanks to you for coming up with these web site.

• 

  debbie

  January 19, 2017 at 6:02 pm Reply

  Hi, I ordered the Beauty Wrinkle Reducer and Cream then realized it probably would be taken out of my account so i called to cancel. It took a while but i finally insisted that they cancel it and they did. i got an email confirmation. The phone numbers you provided are priceless. thank you for posting them.

  • 

    Rachel Vrabel

    January 19, 2017 at 10:30 pm Reply

    Thanks so much Debbie, glad I was able to help! Keep in touch on my blog. 🙂 ~Rachel

• 

  Kristin

  January 16, 2017 at 4:55 pm Reply

  Thanks for this information. I ordered a free trial of Satin Youth wrinkle cream and Satin Youth instant wrinkle reducer. I immediately regretted it and looked online to find the website and phone number and found tons of stories of people who were scammed. Unfortunately today is a bank holiday but I sent the fraud department an email to explain what happened. I also called customer service for Satin Youth and after several calls I got a human being and told them I just placed a trial order but I want to cancel it. Now I am within the 14 days since I just ordered a few hours ago. I was told that my order was cancelled and sent emails confirming the cancellation. If they end up charging the $10 that’s fine but if I get any additional charges I will be really angry (I cleaned that up for general viewing). Wish me luck.

  • 

    Rachel Vrabel

    January 16, 2017 at 6:12 pm Reply

    Hi Kristin, thanks for your comment. I’m glad you found my blog! I see I have Satin Youth on my list and their number is (855)337-5679 if anyone else needs it. Good luck! ~Rachel

• 

  Scott Keenen

  January 15, 2017 at 6:20 pm Reply

  Rachel,
  Thank you so much for posting this information. I thought I was too smart to fall for this info. Saw a posting on Facebook, and advertisement for free trial and thought why not try it. Okay now I know why not. There is no way that it advised me of a recurring monthly subscription. Well live and learn. The product was Beauty Wrinkle Reducer and I found their number on your website to cancel, which is great since I did not get anything from them with a customer support number.

  Scott

  • 

    Rachel Vrabel

    January 16, 2017 at 12:48 am Reply

    Thanks for you comment Scott, happy I could help! They practically hide their terms and conditions, so many, many people fall for this scam, don’t feel bad. ~Rachel

• 

  Dee Dee

  January 15, 2017 at 5:55 pm Reply

  Kalisz anti aging cream and eye cream

  I disputed with my credit card company. They sent back in print that I have agreed to their contract which, as you guessed, I did not even noticed that fine print! Since it has past the 14 days and I have to pay the two bottles of $90 each!

• 

  Deanna

  January 13, 2017 at 1:46 am Reply

  Thank you for your post and I “liked” it :).

  I’m trying to help my mom get her money back. Thankfully they refunded $100, but she is still out the other $100.

  We filed a credit card dispute, but the company fought back. These people are so good they have screenshots of their bogus proof.

  So now I’m stuck on how to respond because of course the website is already down from what my mom purchased.

  I like the advise you provided in the article though thank you.

  These companies are so good at keep on changing their names and using celebrities and having all their proof ready it’s incredible. I really hope that someone finds away to stop them one day.

  • 

    Rachel Vrabel

    January 13, 2017 at 5:24 pm Reply

    Hi Deanna, thanks so much for your comment and for the like! 🙂 I’m sorry your mom got caught up in this scam, they are awful! The websites disappear before you can find them again, or the links flip to new cream scams. If you’ve filed a fraud dispute and your credit card is saying tough luck since you agreed to the “hidden” terms and conditions, that stinks. Some credit card companies are more helpful than others. Some of them will refund your money and put a block on them. You are luck that the cream company even reversed the $100 charge honestly. There are so many companies using fake quotes and pictures of Kelly Rippa. It was Dr. Oz for the longest time, and still is, but more so Kelly Rippa right now! ~Rachel

• 

  Tracy

  January 12, 2017 at 11:26 am Reply

  Thanks for this information, my husbank noticed a couple of strange transaction from our account & queried these with me. I couldn’t remember giving permission for regular debits to come out of account and the company names didn’t ring a bell. We filed a fraud dispute with our bank & it wasn’t until they did some further investigation that they phoned to ask if I’d signed up for a trial or free sample for skin cream. The cream that i was scammed into buying was ‘Invigorite’ & ‘Facial Revive’.
  Invigorite – +46 20888535 [email protected]
  Facial Revive – +6125317058 [email protected]

  • 

    Rachel Vrabel

    January 12, 2017 at 6:17 pm Reply

    Tracy, thanks so much for sharing, I didn’t have these two on my list!! I’m adding them now. I’ve had a ton of inquiries about the Facial Revive scam. ~Rachel

• 

  Barbara Lear

  January 12, 2017 at 5:21 am Reply

  Thank you for responding to me so quickly! Yes, the two containers have the same phone number listed on them (844/888-3832). I’ll advise you when I have more to report. MAY HAVE GOTTEN LUCKY, seems like I may have placed order thru a gift card & not with my bank card (which then should keep the $ in my account off limits to them). Will write you back to you when I’ve sorted it all out.

  • 

    Rachel Vrabel

    January 12, 2017 at 6:21 pm Reply

    Thanks Barbara, I’ve added these phone numbers to my list! ~Rachel

• 

  Barbara Lear

  January 11, 2017 at 11:01 am Reply

  First of all I’d like to Thank you so very much, Rachel, for all that you do & how informational your website is! I unfortunately purchased a 30-day trial of Nuriva Advanced Revitalizing Serum and Renaderm Super Collagen Eye Cream that supposedly was being endorsed by Dr. Oz & Christy Brinkly. I fell for it, and if it wasn’t for your site I still would not known that it was a fraud. On your list of phone #’s I do not find these specific items. Tomorrow I will try a phone # that is on the bottles, which indicates 844-888-3832, manufactured for: Flores J Corp., Los Angeles, CA 90026. I pray I”m successful in canceling this. Please advise with any other suggestions or numbers. Thank you in advance.

  • 

    Rachel Vrabel

    January 11, 2017 at 7:50 pm Reply

    Hi Barbara, thanks for sharing this information. Is it the same number on both containers? Nuriva is on my list and the phone number is (844)591-7236 and email is [email protected] Good luck! Let me know if those numbers work or if you find they are not the same. ~Rachel

• 

  Rochelle

  January 10, 2017 at 3:37 am Reply

  I was scammed by Premium Brand
  Two products: snake venom peptide cream and
  their anti-aging formula cream
  Their phone number:866-973-5517
  They claimed Dr Oz recommended on one of his shows. Not only did they charge $94.94 for one cream and $87.00 for the second one they only sent the product once after I signed up for the free trial. I have been charged for months without my authorization.

  • 

    Rachel Vrabel

    January 10, 2017 at 5:10 am Reply

    Rochelle, I’m sorry this happened to you. Thank you so much for sharing this contact info, I’m going to add it to my list. ~Rachel

• 

  Carol

  January 7, 2017 at 2:46 am Reply

  Thanks for this information..I sent for a sample of Neuphoric which said it was free and have just noticed that my account has been debited $89. twice. how the heck do they manage to do that..And the name on my account is different: Accentuate Skin. This should be illegal.

  • 

    Rachel Vrabel

    January 7, 2017 at 10:01 pm Reply

    Hi Carol, thanks for your comment. They always bill under a different company name, that’s part of the scam, it makes it all the more misleading and hard to find who the heck you’re supposed to contact. Good luck! You could also try filing a fraud dispute if you used a credit card. Sometimes they’ll refund all your money and put a block on them! ~Rachel

• 

  Kathy

  November 30, -0001 at 12:00 am Reply

  I’m looking for the phone number to stop Acionna Ageless moisturizer.

  • 

    Rachel Vrabel

    August 22, 2017 at 8:26 pm Reply

    Kathy, call your bank and ask for the number of the company who billed you the s&h fees, that’s who you need to contact. Rachel

• 

  Park

  November 30, -0001 at 12:00 am Reply

  I dont see Firm + Radiance, Firm Radiance on your list. Their recommended email address ( [email protected]) is bogis.

• 

  Donna

  November 30, -0001 at 12:00 am Reply

  The company told me I could not return the product because its consumible I know you don’t eat skin cream but they said they would give me half of my money back a refund of 44.dollars .They gave me a code # but no luck on refund email they were to send me to confirm the transaction. So what duo I do next

• 

  Mary

  November 30, -0001 at 12:00 am Reply

  Active + Cream and Serum same thing free trial I have had over €200.00. deducted from my account.
  Also a widowed senior citizen on state pension,cannot believe how foolish I was. Guess it is another scam?

  • 

    Rachel Vrabel

    July 19, 2017 at 1:18 am Reply

    Sorry Mary, have you tried disputing the charges with your bank? That should be your next call…sometimes they will reverse the charges and put a block on them. Rachel

• 

  Connie

  November 30, -0001 at 12:00 am Reply

  I have a new number for you. It is for NeuLIFT products. The number is 1(855)686-0549. You have a great service.

  • 

    Rachel Vrabel

    July 15, 2017 at 3:28 am Reply

    Thanks so much Connie! and thanks for sharing that info. Rachel

• 

  juliette

  November 30, -0001 at 12:00 am Reply

  Do you have a number for Truvaderm s I am being charged about 70+ per month for a ‘free trial’. Thanks

• 

  Linda

  November 30, -0001 at 12:00 am Reply

  I don’t see Luminary Ageless Eye Revitalizer or Luminary Revitalizing Moisturizer on yout list for “Free Trials” and I can’t find any phone number for them.
  Through my stupidity I too have been scammed. Would you please help me?
  Thank you.

• 

  Winnifred

  November 30, -0001 at 12:00 am Reply

  “Skin Perfect” : is a fraud. They keep charging me $80 U.S. , listed as a company in GBR. No response,even though I have emailed, left phone messages. Mastercard is trying to help. This is their email, so at least you have evidence. Don’t bather to call them, no one answers. I feel so stupid to have been sucked in by these fraudsters. RejuvaEssence is another fraudster. Stay away. Free samples are a lie, and then they charge you $100 a month.
  [email protected]

• 

  Lynn

  November 30, -0001 at 12:00 am Reply

  I want to cancel skin and eye lunaluxe .cannot find phone number. Could you please help me?

• 

  Pam

  November 30, -0001 at 12:00 am Reply

  ACTIVE PLUS YOUTH SERUM free trial is a SCAM. I paid postage for this on my Credit Card…never received the free sample but instead received the full product with the full price charged to my Credit Card. Disputed this with the Bank who have replied that the Merchant’s bank has now provided documents to support the charge to your account!!!!so my bank won’t refund. I didn’t see any fine print warning. Nor do their ads warn of conditions. In fact their ads warn you about fake free trials of other companies!!!

• 

  Mandy

  November 30, -0001 at 12:00 am Reply

  Number for Hydroskin, LUMINARY revitlizing moisturizer (the Joanna Gaines line – it is a scam call to cancel 877-982-7446

• 

  Dale

  November 30, -0001 at 12:00 am Reply

  Does anyone have a phone number for Skin Novela. I need to cancel. On the hook for $180/month and need to cancell.

• 

  Debbie

  November 30, -0001 at 12:00 am Reply

  I ordered a FREE Trial from Luna, 2 products for $10, there was nothing that said after 14 days I would be charged a monthly sum of $89. Today I received the first monthly charge. I call the company, they said they would cancel any further products & I will not be charged monthly. I tried to get refund for the $89 I was charged today, was unable b/c I was told I did not cancel by the 14th day, but when I ordered the products there was nothing about being charged after 14 days. I

• 

  Dale

  November 30, -0001 at 12:00 am Reply

  My wife also fell for this scam. She received a jar of eye cream on the trial program. I did not find till they charged my card for $99.01 on 20 October 2016 that it had a short trial period. I could not find a phone number to call so I returned the product to the address on the shipping label. When the charge posted to my credit card I called the Bank and stopped payment. This week I received a letter from DAR Waterfront & Associates attempting to collect the “past due balance”. I will be writing them and sending a copy to my local congressman regarding this scam to trick customers into these type of purchases. The Creditor is Belle Epoque although my bank statement for the prepaid shipping charge shows Vitalyzeeyecream.

  Has anyone received a collection notice and if so what was the outcome.

• 

  Pamela

  November 30, -0001 at 12:00 am Reply

  More of an FYI of another anti-aging skin care scam. I trusted this one because it was promoted by Victoria Osteen (wife of Joel Osteen – TV preacher). Suisse Skin Serum was advertised by Victoria as a get sample for shipping cost of only $4.98, 30 day free trial. Nothing in the on line request notified that you had to call upon receipt of sample to activate the 14 day trial and nothing on the small 3″ x 4″ inch “receipt” (no price listed, no mention of calling them, no mention of a 14 day trial instead of 30 days and also nothing stating that “trial” starts the day you order not when you receive product, which did not arrive until 6/16.) I got the email at 1:04am today (6/25) stating they had charged my credit card for over $90 for my purchase on 6/11. No way would I have even tried the sample sized product if there had been anything in the web site that said I would be charged that much money for a sample! Let alone being charged before I had the product for less than 1 week to try. I was laughed at by the customer service person at the 800 number when I complained and asked for refund plus I tried to cancel the monthly renewal and that was even funnier to the woman on the phone. I have advised my bank about the fraud and they are looking into it, but I fully plan on writing to Joel and Victoria Osteen and letting them know I will never watch or support their “church” again after being sucked into this scam. No wonder they have $$$$. What a rip-off. Have you heard about this Suisse Anti-Aging Skin Serum before?

• 

  Dr. Rosa Burgee

  November 30, -0001 at 12:00 am Reply

  Victoria OSTEEN’S Anti-aging cream seems to have a trick to the order and I had to catch them trying to charge me for 9.89 instead of the 4.95 for 14 day trial. I want to cancel it. The phone number they have listed is 855-910-5822. I spoke to some one named JASON who lied to me about sending me the confirmation by e-mail and instead gave me 2512440. When I read up some info and after 2 hours no e-mail, I called back and spoke to someone named Amy who said that she’d send it to me. I am not trusting Victoria osteen or her product and would like them to have their product while I have my 4.95 returned. Also, I informed them that I’d contact the FBI and now I think the FDA needs to be contacted…This has to stop no matter who it is. Can you help?

• 

  Joy

  November 30, -0001 at 12:00 am Reply

  add these #s to list
  Sun Serum 1-844-332-1194
  Eden’s Garden 1-844-816-4957
  You sign up for a free trial and only have to pay shipping for Beaute Instant Wrinkle Creme and Reducer. You think you are only paying $3.95 and when you check out there is another charge for $4.95. Little do you know that you are actually signing up for a 14 day trial and will automatically be billed $89.95 and $99.95 at the end of 14 days and you have signed up to receive and be charged once a month. I believe the email said it was to Joanna Gaines new product, haha they got you! Processed a fraud charge through bank and canceled my”subscription”. I was offered a 25% and then a 50 % discount and they would extend my next shipment. Buyer Beware!

• 

  Lori

  November 30, -0001 at 12:00 am Reply

  Just passing this along in case you don’t have it under these names. When I googled the 800# I seem to have ended up on your site. Thanks for your info!
  Please contact us if you have any questions or concerns.

  Thank You for ordering SKIN NOVELA!!!

  Customer Service Department (888) 978-3976

  Thank You for ordering EYE NOVELA!!!

  Customer Service Department (888) 978-3981

• 

  bonita

  November 30, -0001 at 12:00 am Reply

  the number for Amore skin cream is incorrect. the correct number to call for cancellation is: 866-981-5685

• 

  Sarah

  November 30, -0001 at 12:00 am Reply

  Joanna Gaines picture is used to promote Nulift Anti Aging Cream and Nulift Eye Serum. I was using a mobile phone and saw no agreement regarding 104.00 per month after the initial trial that was listed as a 30 day supply. I did not click on to the eye cream, but it signed me up anyway and billed Visa, since all info was already in. I was unable to go back and review or change the order. I immediately went to Joanna’s website and saw her warnings from April about the scam!! The number to call if for the Joanna Gaines scam is 800-761-8039 and my order was voided. Prior to that I
  called Visa CostCO and they told me if I am charged they would help me dispute it. Then I went to work to find a number to call to cancel. I first called 855-378-6468 and was told by three different people there was no account in my name. When I mentioned to 2 of them I was possibly being scammed, they hung up. There is a cancellation number for Nulift on the website along with the age and monthly subscription agreement that did not appear on the scam site. My subscription was cancelled relatively quickly once I refused to allow the items to be shipped to me and threatened to report them to BBB, God and all his minions. Took about 2 hours.

  • 

    Rita W Cockerell

    November 27, 2018 at 8:11 pm Reply

    I had the same problam as
    Sarah..I just got my issue settled, I hope.. I called 855-647-6591 which is the number my bank told me to call. I talked to an Asian woman named Mayra, her ID # is 203. I had done the research so I knew what to do.. I had to argue with her, told her I would report them to the BBB. She then told me she could give me a 75% refund. I told her I wanted all $93.80 back or I would get the Attorney General involved. She went to talk to supervisor, then told me they would refund the $93.80 in 3 to 10 working days and I could keep the products. I am hoping this will solve my problem.. Hope you get yours solved, also. Good Luck !!!

• 

  Daye

  November 30, -0001 at 12:00 am Reply

  Has anyone been scammed by Pure Obsession Skin Care

• 

  Kim

  November 30, -0001 at 12:00 am Reply

  I got scammed too! I ordered trials of DermaFolia skin care and eye cream. The phone number on my bank charge is 844-956-6816. I did call them and cancel, and hopefully my bank will help me get a refund.

• 

  kate

  November 30, -0001 at 12:00 am Reply

  Scammed through Facebook Ad… Ordered Yuva Advanced Anti Aging Cream and Premium Eye Serum. Have spent at least 2 hours today trying to track down someone to issue a refund or a RMA. I didn’t realize that I was signing up for a monthly trial of the products. I thought I was getting trial versions of the product. I was shocked to see on my credit card that I wasn’t charged the roughly $14 dollar fee I expected but that I was charged, close to $200. I called to say I thought it was trial sizes not a trial period. The info was hidden in their terms and conditions which also spells out the ability to return within 30 days and request an RMA. I can’t help be feel I’ve been screwed. I can’t help but feel this is a ponzi scheme. So far the companies I have found associated with this stupid product have been: on credit card statement these two companies Inner Clean 980791-0099 – QFL antiagcrm and QFL advancedeye 800 537-3267 – Nuway Living was the only email receipt I received – https://advancedantiagingcream.com/ and on the label of the product it says Yuva Forever. This must be a front for some illegal activity or some companies trying to avoid taxes. I have tried to talk with a supervisor but one won’t be available until after 3pm PST. All the websites refer to a company in NJ but the call center is in Mountain Time. Uggg I hate these people and this process. Any insights would be greatly appreciated. I can’t even find the corporate company info.

  • 

    Rachel Vrabel

    May 25, 2017 at 12:48 am Reply

    Kate, don’t waste any more time trying to get a refund from these crooks, call your credit card company or bank and file a fraud dispute. Rachel

• 

  Angie

  November 30, -0001 at 12:00 am Reply

  I got scammed canceled before the 30 days due to allergic to the product an they confirmed the cancel saying there would be no further charges an they still charged me $89.13 bank called me they tried 3 times had to change my Debit card …tried calling the number bank provided 855-660-9808 an it is disconnected….what a SCAM VERY UPSET I GOT RIPPED OFF AN NEVER received the product..working on trying to get a response to them but no luck yet…bank is investigating an gonna talk to my attorney….they owe me my money back…don’t like liars!!!! very upset taking advantage of a 70yr old lady who is on a budget

• 

  Phebe

  November 30, -0001 at 12:00 am Reply

  Visage Skin Care Shop, showing up as MSO*VISAGESKINCARESHOP or MGIHTSY*VISAGESKINCAR … 3.95 “Free Trial Shipping-Only Cost” turns into a 99.95 charge for a 0.5 oz (15 mL) bottle!!! I had to do some looking to find their information. Their website is at beautewrinklereducer.net, and their customer service number is 844-388-3475.

  What I truly *love* about these companies is that they are predators. I am a caregiver, and the women I see targeted almost relentlessly (4 times in the last year for one woman) are the elderly. Not only do they prey on these women’s desire to sustain any kind of youthful appearance and the beauty attached, they are preyed on for their resources and the often-found lack of knowledge as to how to fight these frauds. Truly despicable.

• 

  maureen

  November 30, -0001 at 12:00 am Reply

  Nouveau Restor Cream company contacted me several times after I called to ask questions about the product and trial period and guarentee. My gut says this is a scam. I am expecting you to say yes, but thought I’d double check. IF it is, the number I have for them is 800-258-7121.
  Maureen

• 

  Robin

  November 30, -0001 at 12:00 am Reply

  Cancellation Info for DermaFolia aka Total Skin PH:844-359-9274
  (Very helpful, offer complete refund)

• 

  Melinda

  November 30, -0001 at 12:00 am Reply

  A few more numbers to add to that list…
  Collagen Serum 1-877-721-3344
  Radiancy – 1-877-753-1486
  Vita Clara – 1-888-991-3583

  After seeing blog I wanted to see if a particular add I’ve seeing Is part of this new trend.

  The ad claims All five Sharks on Shark Tank invested in this anti-aging face cream on air. The first time I seen the ad they were promoting an anti ageing skin care product called me Radiancy Serum. Anyhoo, I do a google search and find the ad about all 5 sharks investing in anti-aging face cream and the product is now called Collagen Serum nor Radiancy. Hmm interesting. It looked like the same product with a different name. I thought that seemed a little fishy. I went through the motions as if to place an order and sure enough in very tiny print is a disclaimer stating that by submitting I was agreeing to enroll in membership at $98 month in recurring product shipments.

  That’s how they get ya… they don’t expect you to read that fine print. Not sure the Sharks on shark tank had anything to do with this ad at all.

  • 

    Rachel Vrabel

    May 7, 2017 at 6:12 pm Reply

    Melinda, thanks for sharing! The Sharks definitely do not have anything to do with these scams. There will be lawsuits. Rachel

• 

  Jinny

  November 30, -0001 at 12:00 am Reply

  Active Skincare (Active Brightening Face Serum)
  Questions? Please contact us!
  (877) 982-4901
  DO NOT ORDER!! AND DO NOT BELIEVE A WORD THEY TELL YOU! DEMAND A CANCELLATION ASAP!!
  Yes, I called in days after receiving this crap.. and wanted to cancel cause I knew I did not want it. They told me they would extend the trail for 30 days and I could call back and canceled. I called back in on the 14th day to canceled and was told if I canceled early there was an early cancellation fee of $9.95 and I had to wait for the 6th (which was tomorrow)through the 12th to cancel, which would have been the 15th day… I said that was ridiculous. He told me it was on the website… He said the website was trynexacell.com and I said that is not even where I ordered from I ordered from activefaceserum.com and there was no mentioned of a $9.95 early cancellation fee! And now I have gone through their policy and there is no term in there as such. So I called another number on my receipt (and if you notice there are quite a few different numbers connected to all this) she verified there was NO such charge and he was just confused, and I said well it was BS because I was calling on the 14th day. She said oh well he is new. She just kept saying well your order is canceled. Then she had the nerve to ask if there was anything else she could help me with.

  I talked to Cole M. this second time I called and he kept talking over me, lying to me about some early cancellation fee and then had the nerve to call me rude when I became upset and told him what I thought! When I asked to speak to a supervisor I was told his supervisor was not in… I told him someone in charge had to be available. I said regardless if you get me, someone, now or not I guarantee you I will be speaking with someone in charge today. Then miraculously his supervisor just walked in… So then he kept putting me on hold and every couple of seconds saying 1-minute ma’am (which I asked him not to call me) i will transfer you in a minute, like deliberately trying to invoke me! So his supervisor Mark B. id # 0411 got on the line and finally said he canceled my order and I would not be shipped any fees or any more charges. Because he knew the whole early cancellation fee was BS especially considering I was calling on the 14th day.

  Also, when I ordered I was positive I did not check the $1.95 for added insurance and somehow I was charged for that which I called and canceled that as soon as I got my receipt!

  Active Face Serum- TERMS & CONDITIONS
  OFFER TERMS: limit one per household

  10 Days + 4 Days Shipping Trial Offer: In order to enroll in the 10 Days + 4 Days Shipping trial offer, you must pay a S&H fee of $4.95 for a 30-days supply. Depending on the order time, we ship the product the same day or the day after you place your order (with the exception of weekends and holidays). We allow up to 4 days for you to receive the product in the mail.

  At the end of your 10 Days + 4 Days Shipping trial, if you do not wish to continue taking Derma Activate, you must call customer service to cancel within 10 Days + 4 Days Shipping trial of placing your trial order or you will be automatically enrolled in our auto-ship program.

• 

  Karen

  November 30, -0001 at 12:00 am Reply

  Phone number for DermaFolia is 800-518-9650. Got my credit card hacked by this company. My good fortune is my bank caught it then we reported it as an unauthorized charge and cancelled my card. Now they can’t rip me off again.

• 

  Louise

  November 30, -0001 at 12:00 am Reply

  Dermafolia definitely a scam they charge you $89.47 if you do not return within 14 days and if you chose to get the other cream offered during checkout they will charge you $94.57 if not returned within 14 days. Then if not cancelled they will send another of each in a month $ charge you those prices again. Unbelievable!! And nowhere does it tell you this is what their going to do!!! Phone number to call is 1-844-359-9274

• 

  Cathy

  November 30, -0001 at 12:00 am Reply

  Does anyone know the Active + Youth cream contact number? I need to cancel the trial before I get hit with a $130 per month charge

• 

  Karen

  November 30, -0001 at 12:00 am Reply

  Has anyone else fallen victim of the YS- Cream? Offers a trial and 14 days later charges your card an additional 89.95 and will continue to do so until you phone and cancel. Frustrated with customer service. They would not even pass the call onto a supervisor!

• 

  Becky

  November 30, -0001 at 12:00 am Reply

  Grrr… I was checking my checking account, & saw $98.00 taking out of my account, I found out it was one of those free sample scams, I do not remember reading any fine print about 14 day trial, Iam not happy I had finally found this list, thank you, so I called (Alucia) & of course I spoke to someone that doesn’t speak very good English, I told her I can not afford this product, & it better really good stuff for that price, & she also informed me that I would need to cancel before,next month, I don’t have money to do this every month… I could of cancelled my card, but then I would have to wait, very frustrating, there has to be another way..?

• 

  Gloria

  November 30, -0001 at 12:00 am Reply

  Thanks for your phone list. SIHU cancellation process was very fair and even refunded me most of my payment. No question. I’ll just buy my skin care products at a department store or drug store from now on.

• 

  Karen

  November 30, -0001 at 12:00 am Reply

  I ordered a “free” bottle of Clair Skin, and also their eye cream. I was charged 90.00 EACH for these items less than 10 days after I received it. I called to complain and was told that it’s not a FREE trial, but a sample and I agreed to pay this ridiculous amount when I checked a box on my screen. I hadn’t had a chance to try it, as I was sick, and had about 4 days to use it.
  I called and was told I couldn’t get a refund, they would give me a credit of 35% each, and wouldnt give me the name or address of the parent company.
  Is there anyone I can contact about this? Is the Better Business Bureau aware of these scams? I would like to make their lives miserable for these kind of scams.

• 

  Gwenevere

  November 30, -0001 at 12:00 am Reply

  I don’t know the name of the anti aging product but it’s billed under Renew Health and Vital Health for 89.97 each. It was supposedly invested in by all the judges on shark tank and it contains snake venom.

• 

  Jo-Ann

  November 30, -0001 at 12:00 am Reply

  Not a question, however, here is the correct number for Image Revive. The one you list doesn’t work (at least not in Canada). They don’t give you this one until your order is on its way. That way you can’t cancel when you realize this is just another internet scam. 1-844-340-2713.

• 

  Cynthia

  November 30, -0001 at 12:00 am Reply

  I tried calling Restora 1-800-797-2209 on your list to cancel my free trial before I am billed. No answer and then a busy signal!! Now I will try and email them. I am beginning to feel this is a scam.

• 

  Pam

  November 30, -0001 at 12:00 am Reply

  Partially Resolved

  2/14/17 I responded to an advertisement for a skin care product, A SHARK TANK PRODUCT that offers a FREE TRIAL SAMPLE for the cost of shipping $4.95 and $4.99
  15 days later I was charged $177.89 in 2 separate transactions.

  Thank You for having this site to share this info with others here are some numbers

  Name & number on product
  877-271-5946 BeauteLift AGE DEFYING EYE CREAM live person
  Refunded 50% back to card the next day also cancelled subscription
  Billing info
  888-982-0511 EYE CALM BEAUTY went to voice mail

  Name & number on product
  877-264-2851 BeauteLift ANTI AGING SERUM live person
  Cancelled subscription no refund not yet resolved
  Billing info
  888-982-1533 EYE CREAM BRILLIANC went to voice mail

  • 

    Rachel Vrabel

    March 5, 2017 at 5:54 pm Reply

    Pam, thanks so much for sharing! I’m adding those to my list. Rachel

    • 

      Peggy

      December 3, 2018 at 4:35 pm Reply

      Please add the following name and number to your list of scammers!
      Jubile Skin Care, number to call is 1-438-228-0170.

      As many of your other readers, I received an eye serum and face cream for which I paid $4.95 and $4.99 respectively. After the 14 day trial period, I found a charge of $119 and $ 115 on my credit card!
      After reading your article, I contacted the company and insisted that my ‘subscription’ be cancelled and demanded a refund, stating that the monthly costs did not appear anywhere (like most people didn’t read the fine print, that is their defense), and that it was false advertising, which is illegal. They cancelled my subscription and I will receive a 50% refund, fingers crossed.

      Guess that isn’t too bad, considering, a learning experience for certain! Thanks for making others aware of this highly unethical way to do business.

      Peggy