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Free Trials for Skin Creams (SCAMS) – Phone Numbers and How to Cancel!

free trial wrinkle creamsDid you Accept a Free Trial for a Skin Cream?

Do you Feel That You Were SCAMMED? Here’s Help!

Free trials for skin creams are running rampant online, especially on Facebook!  

The ads for Shark Tank creams, Dr. Oz wrinkle creams, Oprah Winfrey, celebrity creams – they’re all bogus and only give you 12-14 days to try before billing and are impossible to cancel.

Their deceptive ads may have lured you in to accepting a free trial for a skin cream, and now you’re being billed each and every month for a cream that’s nothing short of an average moisturizer with subpar ingredients.

If you’re trying to find a phone number to call and cancel to stop the monthly billing, scroll down to see my list of phone numbers.

I’ve compiled this list over the last four years and have over 500 names and numbers!

Please be advised, I am NOT the one charging you, and I’m also NOT the person to email to cancel your order. If the number is not on my list, CALL YOUR BANK and ask for the number.

My Interviews with CBS

I was interviewed by Cristin Severance with CBS 11 in Dallas, Texas about Free Trials for Skin Creams (watch it here).  Cristin is a Consumer Justice Investigator and has won 7 Emmy Awards!

I was also interview by Bettie Cross of with CBS Austin, TX (watch it here or click the video below).

Educating yourself on how these supposed free trials actually work is your best defense against being taken for what can sometimes add up to hundreds of dollars!free trial scams

Take these steps to cancel your free trial for a skin cream:

  1. If the number you’re looking for is not on my list, it means I don’t have it – CALL YOUR BANK FOR THE NUMBER.
  2. Tell your bank to look for the company who billed you the $4.95 S&H fees and any subsequent fees for the creams – it will usually be listed as a different company name than the cream (they do this purposefully to throw you off).
  3. At this point you have two options 1)file an immediate fraud dispute with your bank or credit card company, or 2)try to reach the cream company to cancel the subscription yourself. Sometimes the banks will not cooperate unless you’ve at least “tried” to reach them, sometimes they’ll do a three way call with you.
  4. If you do get the number, call the cream company and request that they cancel your subscription immediately.
  5. DO NOT give them your credit card number to search for your order – only give them your email or address to search.
  6. BE TOUGH – Do not take no for an answer, and don’t let them talk you into any discounts, or extending your free trial. If you get the runaround, ask to speak to a supervisor.
  7. Ask for a confirmation email of your cancellation, so this way you’ll have proof to show your bank if they continue to charge you.
  8. You can try to ask for a refund, but if you’re past the 14 day free trial period, unfortunately they usually don’t give refunds. They may offer to give you a 30% or a 50% refund if you mail the cream back to them. 
  9. If they are not cooperative (which they generally aren’t), threaten to report them to the BBB and your state’s attorney general’s office if they do not comply. Reporting them regardless of the outcome is a good idea, we need to fight back.
  10. If you can’t find a phone number to call them, you have no other choice but to dispute the charges with your bank or credit card company.
  11. Lastly, please see my favorite moisturizers if you’d like to see what I recommend.

Help me grow this phone number list so we can fight back!

If you have numbers that I’m missing, please share by leaving a review or comment down at the very bottom (please don’t send it by email) with the name of the cream and the phone number. I’d love to make this list grow to help others who have been scammed!

For more info, please read: Beware of Free Trials for Anti-aging Products – an Investigative Report

Share This Post to Facebook

I do appreciate your emails, but rather than send me an email, share this blog post to Facebook instead (copy and paste the URL) and warn your friends, family and neighbors.

Raising awareness seems to be our only line of defense against these Free Trial for Skin Cream SCAMS!

Would you also please take a moment to like my Facebook Page?

Cancellation Numbers by Company (Listed Alphabetically)

TURN YOUR PHONE TO LANDSCAPE IF YOU CAN’T SEE THE NUMBERS

A
Abella Mayfair 250-483-7496
Absolut Derma
Absolute Derma 844-455-5510
Absolute Rejuven
Acionna 844-395-3656
Active Dermacell 877-864-6891
Active Face Cream
Active Firming 855-351-0600
Active Luminous
Active Plus Creams
Active Serum
Adaptive Eye Complex 877-418-3084
Adelina Skin Cream and Eye Serum 888-727-0471, 833-417-3971
Age Rewind Snake Venom and Peptide Cream
Ageless Skin and Ultimate Perfect Skin 800-890-3906, 844-902-1532

877-752-6916

AgeRenew Skin Care 866-361-4263
Aimee Skin Care Cream 800-206-1656

800-046-9691

AJS SKIN REFRESH PRO 888-608-5426
Alicia
Alure Skin Cream 931-823-8608
Allure Anti Aging Serum and Eye 888-736-3712, 888-736-4835
Allure RX
Alucia 888-892-1484
All Skin
Allegro 877-521-2833
ALESSE AGELESS EYE SERUM 888-985-3526
Alleure 800-637-9173
Allu
Allumiere  888-642-5524
Allura Anti Aging Serum 888-736-3712
Alluracell Skin Restore 800-453-7383
AlluraDerm Anti-aging Cream 877-239-1206
Allure Age-Defying Moisturizer 888-985-5327
Allure Eye Serum 888-707-8642
Althenoskin 887-882-1820, 887-882-1820
Aluris Anti-Aging Cream
Alvena Skin Beauty 855-583-0220
Amabella Allure  888-312-9445
Ama Bella Eye Cream 888-312-5212, 888-727-1575
Amore Skin Brightening Face Cream 866-981-5685
AntiAgeDerma (aka Glamour Gold) 844-883-6640
Antiagen Ageless Facial Creme 855-644-6832
Apex Vitality Cream 855-867-7837
Aqua Refine Serum  877-338-2634
AquavoAquaVo 888-736-3712, 855-863-3270
Astrea
Atheno 877-882-1820
Auralei 855-256-2876
Auralux Stem Cell Activ
Aurora Bella 855- 215-0879
Aurora Mineral 800-719-9459
Avalure Face Cream 888-772-9017, 800-719-9459 877-503-3708
Avalure Eye Serum 888 775 9063
Avecreme
Avila Ageless Serum & Firming Cream 877-948-7683
Aviqua 888-853-7721
Avonlea 888-532-7989
B
Beau Derma (aka SKI*skinstimulate) 888-391-0458
Beaute Wrinkle Reducer  844-388-3475
Beautelift Age Defying Eye Cream 877-271-5946
Beautelift Anti-aging Serum 877-264-2851
Beautifiskin
Beauty & Truth Erase Repair HA 866-710-5109
Beauty Eye Repair Cream 800-692-4303
Beauty Health Skin 855-656-8932
Beauty Wrinkle Reducer 866-506-2167

855-511-1244

800-803-0732

Bella Beauty
Bella Gold Serum 877-321-6151
Bella Essence Aging Eye Cream 888-676-1181
Bella Restor 888-742-8123
Bella Serata 877-594-2394
Bellaire Skin 855-594-3351
Bellalabs & LaCreme 877-767-9942
Bellalabs + Dermaperfect
Bellaplex aka Hydroxotone 201-942-3490
Bella Radiant 888-528-4117
Bella Rose RX  855-656-8932
Bella Strada
Belle Epoque
Bellesse 877-634-9807
Bio Diamond Anti-Aging Cream + Bio Glaciere Eye Serum 888-572-5877
Bio Finite + Crème Der Mar 855-864-3158
Bio Geniste Wrinkle Reducer 888-965-3999
Bio Glaciere Eye Serum
BioDermRX Age Defy 866-975-4606
Biolift Skin Care 888-308-4745
Bio Repair 800-468-1019
Bisou (Pacific Youth Skin) 800-373-8717
Blossom Youth Cream 800-670-0292
Bonte Advanced Wrinkle Cream 800-262-7489
Borealis Anti Aging Face Cream 877-618-8102

800-719-9459

Brightening Face Cream, Brightening Eye Cream
Brilliant Eyes 800-135-7930
Brio Day and Night Serum  [email protected]
C
Calypso Cream  800-928-2374, 800-958-5410

800-835-8621

Capo Skin Cream (Glamour Gold, Skin DRMA) 844-232-4485, 844-615-1604
Celleral Intensive Anti-Aging Serum
Cellogica aka EHL Inc 661-208-3477
Cellology
Cellumis 877-590-1801
Chan/Zuckerberg Face Cream 844-608-9649
Cherished Elegance 844-668-8779.
Choice Renewing Eye Cream or Serum  877-748-6652
Christy Brinkley Authentic Skincare 800-548-1736
Ciello 844-368-6490

844-229-4450

Clair Skin Care 877-743-1783
Clarion Face Cream 877-657-9712
Clariderm Cream & Clariskin Serum  844-244-0714
Coal Cosmetic Moisturizer, Coal Eye Serum 800-958-5410
Collagen Restore 800-611-8135
Complete Derma  844-902-1553
Complexion MD Anti-Wrinkle Cream 855-510-2027
Coralie Skin Care
Core Skincare Essential / Core Skin Cream 866-845-0115
Cosmedique 855-315-7475, 954-933-4515
Crème La Miracle Snake Venom Peptide (aka Magic Skin Firm) 877-278-2984

888-345-7556

CS Cream
Cuskin  [email protected]
D
Daily Revive Anti-Wrinkle Serum 855-480-5052
Dazzling Nutra LLC 800-342-9953
Decollage Institute Creams 844-214-7226
Define AD Wrinkle 844-305-9777
Delightful Eye Cream aka Vibrante 877-369-0258
Delightful Skin + NuvieSkin or Pure Skin
Deluxe Eye Therapy 855-878-6272
Derm Exclusive (aka Breakthrough in Beauty) 310-883-9000
Derm Naturale 844-899-4914
Derm Skin 877-464-6816
Dermaclara
Derma Geo & Derma Gieo Face Serum 888-960-3123
Derma Juvenate 888-447-6613
Derma ProMedics Advanced Anti-Aging Skin Care 855-412-1064
Derma Vibrance 800-986-6914
DermaBright + Lavish Skin Care 877-379-0392
DermaC 44 203 129 0772
DermaCare Ageless Moisturizer 866-968-2247
DermaEssence 844-463-0418
Derma Divine 877-376-1067
DermaFi Anti-Aging Skin Cream 877-743-1783
DermaFixa Collagen Serum 888-535-4536
DermaFolia  844-359-9242
Dermafy Age Defense
Dermagen (aka RahlfWeb Inc) 855-407-6623
Dermagenetix
Derma Gieo Face Serum  888-960-3123
Dermalife Snake Venom Peptide Cream
Dermallo Wrinkle Reduction and Prevention 855-860-1027
Dermallure  866-297-9775
Dermalumious Eye Serum 877-202-6409
DermaLuxe Snake Venom Peptide Cream 844-410-7595
DermaNova Pro Skin 888-221-2554
DermaNu 800-470-6810
Dermaperfect 800-976-2319
Dermapure Advanced Moist. Complex
Dermaserre Skin Cream 844-244-0714
DermaSet Anti-Aging Cream 855-936-8700
Dermasilk
Dermasoft Wrinkle Repair Cream 888-454-9750
Dermatone 866-978-9376
DermaVie Hydrafirm Anti-Aging Cream 877-214-6378
Dermavita
Dermavitalift 844-289-2398
Dermessence Skin Cream 888-440-8968
Dermology 818-303-9260
Desire Brilliance  866-413-3810
Dewy Facse 844-524-2438
Divine Ageless
Divine Derma Plant Super Stem Cell Cream
Divine Youth Ageless Moisturizer 800-359-3716
DR Cream 877-938-3286
Dr. Denise Skin Science
Dream Serum 855-778-3026, 844-616-4504
Dr. Oz’s Perfect Age Miracle Cream
Dr. Oz Skin Care Free Trial Creams
DuaDerma 844-699-3240
E
Ecomaxx Eye Serum and Skin Cream 800-793-8967

800-796-0470

Elements Skin Care
Encante (aka Encante Beauty Solutions) 877-494-1613

855-523-7233

ENVIE SKIN – ENVIE ANTI WRINKLE CREAM 888 985 3495
Equinox Anti Aging Creams + RVTL 877-316-6838
Essence of Argan & Hydroxatone 888-317-3387
Essence PH Eye and Essence PH Skin 866-203-7398, 844-747-9020

844-747-9021

Essencia/Force Revive 844-880-5694, 844-824-4911
Essential Face (aka Essential Skin Ltd)
Eternal 888-986-8510
Eunisse Vitamin C Age Defying Serum 877-498-0215
Euphoria Skin 855-656-8934, 855-200-2545
EV Derma
Eye Calm Beauty 888-982-0511
Eyecare TRZ 888-732-7471
Eye Cream Brilliance 888-982-1533
Eye Essentials 888-612-8019
Eye Noir Advanced Eye Serum
Eye Opulant 877-734-6566
Eye Sensation 888-890-7382
Eyeserumnaturalcomplex 877-741-4898
Eyessetials
EyeVibe Vitamin C Anti-Aging Eye Serum 855-701-9015
Exotique Ageless Eye Serum 866-665-8423, 866-665-8339
Extensive Instantly Ageless Cream 877-671-0327
F
Face Replen  855-246-7221
Facecreamreveal 888-662-9631
Facial Revive +61 2 5317 7058

[email protected]

Final Skin Today (Skin Finesse & Next Skin) 855-303-3110, 855-778-3710
Finesse Face Serum –> PurEternal Anti-aging Cream 855-480-5051

877-498-0215

Firmacare Active Anti-aging Serum
Firm Radiance
Flawless Complexion 877-674-2561
Flawless Youth Skin Care 888-614-9317
G
Galb Skin Cream 855-348-8220
Gavali Advanced Skincare Ageless Face Moisturizer 866-458-0679
GentleSkin Eyerestore (Essence PH Skin) 877-631-3228
Gentle Touch Moisturizer 844-395-3656
Getnextskin 855-269-8287
Gigis Eye Serm 855-511-1189
Ginoni Milan
Glamour Gold 844-243-1297, 844-883-6640
Gleam and Glow 866-218-8576
Glinting Eye Care 888-509-1675
Glow Eternal 1-866-903-7320
H
Halocel Eye Lift Serum 877-750-4095
Hydralie
Hydraclaire
HydraGlow Boost 877-929-6865
Hydra Stem Cell Serum [email protected]
Hydraskin Anti-Aging Serum 844-233-2533
Hydra Youth & Hydra Eye Serum 888-985-3296
HydreSence + InstaLyft 800-818-6564
Hydro Restore Intensive Anti-aging Complex 855-511-1186
Hydrologica 888-980-7740
Hydrolux Beauty 647-361-4622
Hydroplenage
Hydroxacel Eye Effect 844-812-0404
Hydroxatone 201-942-3490
HydroZone Celltech Ageless Recovery Complex 888-249-3647
I
Ideal Vitality 877-509-2655
Idol Lash 818-303-9260
Idro Cream
Idrotherapy 888-449-7005
lfa eye serum 866-391-1823
Illium face cream
Illumagen Anti aging Face Remedy/Illumagen Eye 888-408-7143
Illustra eye serum
Image Revive Anti-Aging Serum 888-959-6173, 855-246-7221
Imagetrialops
Infinite Allure Anti-Aging Moisturizer 877-977-2077
Inherent Beauty Anti-aging Serum 888-239-5985, 877-252-6466
Innate Rejuvenating Serum 877-216-6288
Innate Skincare Cream 888-853-3821
Instalyft (aka HydreSence) 800-818-6564
InstantElixir 888-409-4430
Invigorite Skin Cream +46 2088 8535
J
Jaanu Skin Care 888-444-1007
Jicama Skin Cream
Jivam 888-603-2010 888-610-1835
JivaSkin 888-603-2010
Joanna Gaines Skincare (there are many, many cream names using her name, all scams)
Joven
Jeune Fleur 833-211-5399, 844-814-8531
Juneau Beverly Hills, Juneauskin 866-440-1851, 888-506-6518
Jullen Skin Care 888-687-7397, 888-687-7431
Junivive  800-778-9088
K
Kellie Anti-aging Serum
KHO Truly Lovely Serum & Best Eye Serum 855-494-4440
Kiara Collagen Serum 888-694-2941, 844-256-6242
Krasa skincare (Envisage skin Intl, ChangedMy) 877-352-1574, 855-413-3439

877-352-1574

L
LA Skincare 888-535-4538
LaCreme 855-464-4015
La Joie skin care
L’Amour Anti-Aging Face Cream 855-423-8402
Laurie Skin Care
Lavish Skin Care 877-637-4555
Le’Allure Cream or Serum 866-554-5862, 888-642-5524, 866-503-9797 or 866-534-2691
Le Baleux Skin 888-509-8221
La Mere Timeless anti wrinkle cream youth cream [email protected]

+61-280466480

L’Envi Advanced Wrinkle Repair 800-340-6991
L’ etoile skin cream
Levella (aka Clear Skin, LLC) 888-283-7452
Lifting Eye and Elixer Skin
Lily Fresh
Liva Derma Retinol Face Cream 844-303-4065
L’Mage Advanced Moisture Complex (aka Cardston Mkting) 888-730-1453
Luana Skin
Lucana Wrinkle Solution 888-244-2153
Lucienne Eye Serum 877-771-6781
Lucienne Skin Face Cream 855-208-3259, 855-253-9369,

888-631-7988, 855-278-5807

Lueur Saine 866-968-2247
Lumaglow 866-201-1963, 866-201-2064
Lumanere
Lumare Skin Anti-Aging Serum 855-706-9595, 866-346-1930
Lumary 877-982-7446
Lumidaire 877-565-3016
Luminary Revitalizing Moisturizer (Luxeglow) 877-982-7446, 877-920-0469

877-983-1331

Luminelle + Alleure
Lumineri Eye, Lumineri Skin 844-747-9022, 888-312-9545
Luminis Serum
Lurafy Skin 888-387-5921
Luna 877-671-0074
Lunaluxe  888-878-1061, 877-270-2952, 925-298-6040
Lush Cream 888-583-1093
Lux Allure 855-809-2287

800-635-3545

Lux Complexion
Luxeglow (Luminary) 877-983-1331
Lux Rose RX  855-656-8932
LuxDerma 888-505-0392
Luxurious Skin 866-710-5109
LWA Eye Serum 888-986-8385
Lynda.com
LytDerma Stem Cell Activ Eye Gel
M
Made Pure Skin
Magic Serum 844-553-3374
Magic Skin + Nova Derm 888-596-9229
Metabo Matrix 855-552-3684
Metabo Pure 888-552-3684
Mkiedia Lasting Soft 866-665-8339
msacream 888-614-9837
My Fresh Skin 888-978-4324
My Health Classic 855-984-1494
My True Beauty, Mytruebeauty 855-561-6291
My Wrinkle Secret 888-985-3922
N
Natura Beaute 866-522-1793
NaturaCel Erase Time Natural Anti-Aging Cream 877-216-4440
Natural Ceramides Youth Cream 844-812-0404
Nature Skin Labs (aka PSM.pure sourcell 888) 866-795-7783
Nature’s Cream + Nature’s Eye
Nayve Skin Serum
Neuphoric aka Vitalux Health 877-477-4765 877-450-5368
New Age Skin Care/Neo Hydrate Gold 800-640-3456
New Brilliance Facelift Complex 888-964-1345
New Life Argireline Facial Complex 888-702-8093
New Life Revitalizing Moisturizer  888-702-8093
New Skin 844-296-1584, 855-269-7238
Nexacell 877-252-0180
Next Skin 844-878-2664, 844-266-6914,

877-296-6889, 855-849-0086

Ngoskinformula, Ngoeyeformula 877-290-8678, 877-269-6996
Nouvalift 844-301-7350
Nouveau Eye serum
Nouvebelle 877-348-3844
Nova Care 855-282-2962
Nova Derm 888-603-2010
Nova Derm Eye Cream
Nova Derm Eye Cream
Nova Derm Eye Cream 877-590-1801
Nova Youth 844-629-2870
Novellus Naturals 888-207-1750
Nuavive Derma 800-940-1259
Nu Youth 866-985-4086, 866-985-4081

877-298-1919

NuBeauty 855-511-2188
NuDerma 877-817-5015
Nue Vitality Overnight Rejuvenating Serum 888-983-3164
Nuriva Advanced Anti-aging Serum 844-591-7236, 855-282-2962

844-888-3832

Nutra Pure 866-861-8945
NutraSkin Natural Anti-Aging Cream 800-385-2561
Nuv Skin Cream Lab 877-793-0853
Nuvajen Gold Advanced Anti-Aging Serum 888-986-8474
Nuvalift + Puravol + Dak 877-759-7349
Nuvapelle Ageless Moisturizer 855-772-7556, 877-302-5407
Nuvega Lash  800-918-9094
Nuvie Skin Care 888-978-2310
Nuvitaskin  888-511-1912
O
Obsession Skin Care
Olskincare (also called Peraglow) 866-201-1963
Ombia Derma 800-518-9650
Opal Amethyst 866-534-5277

888-642-5524

Operalux 888-388-7774
Opulenica
Ovena 866-201-1963, 866-201-2064
P
Parisian Glow 844-243-4364
Paths of Beauty
Peraglow 866-201-1963
Perfect Radiance Anti-Wrinkle Serum
Perfect Youth 877-876-7615
Pima Snake Venom Peptide Cream
Pink Diamond 877-352-0242
Plush Cell Active
Premium Brand Snake Venom and Anti-aging Cream 866-973-5517
Premeira Anti-aging Formula 888-676-1656 888-682-0719
Prima Skin Care
Prime Bloom Skin Care 866-201-2064, 866-201-1963
Prime Derma
Pristine Derma Care 877-253-6462
Proactive Repair 888-409-4430
ProDermagenix 877-318-9598
Pronto Skin
Propureskincream (aka Glamour Gold) see #’s for Glamour Gold
ProtectPackage aka Beauty & Truth
Pur Essance 800-858-0792
Puracel
Pure Divine Face Serum  877-348-2112
Pure Eyes & Release Cream (Purely Organics) 855-412-3133
Purest-R Skin Care Anti-aging Serum  888-524-7715
Pure Obsession
Pure Radiance Anti Aging Moisturizer 877-977-2077
Pure Revives
Pure Skin +NuDerma 701-751-4140
Purella
Purely Organic 855-412-3133
PurEternal Anti Aging Cream 855-480-5051
Puria Skin Serum 888-446-2318
Purinova Eye Cream 877-742-9191
Q
QuGenix RX Anti-Aging 877-779-5105
Quill Beauty
R
Radian-C Anti Aging Facial Cream & Radian-C Advanced Eye Serum 855-252-8790
Radiant Allure 877-977-2077
Radiant Beauty
Radiant Essence Plus
Radiant Revive 855-633-0203
Rapid Ageless R wrinkle cream or serum  877-820-9389, 877-938-0716
Reawaken 877-492-3005
Red Web Skin Today 866-289-7210
Regenere Facelift Complex 844-223-6412, 888-918-6106

844-821-5727, 877-240-9369

Regenes Lift
Regenify Advanced Eye Treatment 888-246-1287
RegenX AD Moisturizer 888-966-9137
ReJeuvanesse 877-747-6076
Rejuvalogic 866-888-3922
Rejuvativ 866-809-0015
Rejuva Essence Instant Wrinkle Eraser 800-984-5904
Rejuv-a-derm 855-497-7453
Rejuvelix Advanced Anti-aging
Rejuven8 Eye Cream 877-743-1901
Rejuvena 844-902-1523 888-415-9169
Rejuvenem 844-210-5833
Rejuvicare
Rejuviderm 844-586-1357
Rejuviderma
Renaderm  844-888-3832
Rendevous Serum
Renew Anti-Aging Serum 888-668-8955
Renew Collagen Serum 888-668-8955
Renew Derma 877-498-5939
Renew Hydrofirm 888-668-8955
ReNew Rejuvenating Eye Cream 877-641-8073
Renewed Eye Care Serum 866-763-0382
Renue Derma 855-494-4440
Renue Eye Cream & Renew Skin
Renuskin 844-715-6882
Renuvue + Rejuve
Replennage Cream
Restora 800-797-2209
Restore Age Repair Formula
ResVibrant Anti-Aging Cream 866-488-3939
Retinolla 16-479-339312
Reversaderm Skin Care (aka Prime Bloom) 888-614-9317, 866-201-1963
Revine 877-371-3925; 877-338-2634
Revitalize Skin Serum 888-402-9089

888-403-7786

Revitalizing Moisturizer 866-665-8423, 866-665-8339
Revita Youth Age Defying Skin Cream 888-898-4647
ReViv Anti Aging 888-704-2209
Revival Beauty Cream and Serum
Revive Derma 877-445-5608
Revive Skin Today + Max Skin Care
Revived Youth Cream 800-813-8397

800-836-0752

Revoluxe 44-2031-502351
Revyveskin & RevyveEye 844-revyve1, 844-738-9831
Ross Cream
Royalty Advanced Anti-Aging Serum 877-501-3715
Rozen Cream 855-511-1198
RVTL Anti-Aging Cream 877-880-7726
S
Saine Jeune 877-567-2387
Sam Eye Serum 877-771-6781
Sarex Ageless Face Moisturizer 888-851-6086
Satin Youth Instant Wrinkle Reducer 855-337-5679
Secret Allure  800-474-8947
Secret Youth  800-474-8947
SelectSkin Anti-Wrinkle Face Therapy 877-317-9037
Select Skin Serum 877-317-9037
Serum Derma Essence 844-463-0418
Shining Brilliance (aka Juneaskin) 888-506-6518
SIHU Skincare 844-888-5436
SilqueSkin Facelift Complex 888-864-8747
Simple Anti-Aging 800-687-9721
Skin Amour
Skin Balance, Skin Balance Today 855-807-4891
Skin Brilliance  866-769-0075
Skin Complex RX Skin Restore 888-620-7456
Skin Element S’Nak Peptide Cream 855-835-1482 855-260-1660
Skin Essentials 888-612-0817
Skin Essentials Anti-Aging Formula 866-248-3889
Skin Finesse 855-807-4891, 844-878-2665

855-269-8287

Skin Flow 855-306-5954
Skin Fresh
Skinerum Effortless 888-387-1761
Skin Glow 855-334-5864
Skin Instant Wrinkle Formula 844-965-6186
Skin Noir Advanced Anti-aging Cream/Eye Noir/Vitamin C Noir
Skin Novella
Skin Optics Anti-Wrinkle Skin Cream 888-612-8019
Skin Opulant 877-738-3861
Skin Refresh 888-874-6624
Skin Refresh Pro 888-608-5426
Skin Restore Revitalizing Skin Treatment
Skin Revive Now 888-941-6810
Skin Scientific Revitalizing Moisturizer 844-238-3073
Skin Youth Pro
Skin Youth Remedy 888-609-0285
SKinElement Snak Peptide Cream 855-835-1482
Skinnu
Skinology + Vulexa 877-673-1233
Skinrestore Cream and Eye Treatment 877-280-7811
Skinsys + Activedermacell 877-781-6743 877-864-6891 844-715-6882
SolaGenics 888-789-2375
Spa Elixir 888-221-2554
Spark Serum
Spendyr Instant Wrinkle Reducer + Levela Anti-Aging Cream
Suisse Serum Instant Eye Lift Formula 888-316-2008 888-339-1909
Suisse Cream & Eye Cream 800-797-1080 or 855-204-9420
Supermia Snake Venom 877-673-3112
T
Technicskin 844-878-2664
Tenderma 844-230-6731
Transform Derma 855-692-6930
Tru Belleza Instalift and Deep Wrinkle Moisturizer 888-725-0673
Tru Skin 844-965-6186
Truve Anti-Aging Facial Serum 888-250-5594
Truvisage Anti-Aging Formula 800-381-8791
Twinkle-Twinkle Slim 800-218-6705
U
Ultraskin 877-276-2920
V
Velaire Anti-aging cream and serum 888-382-7943
Valere 888-636-9023
VellaVisage
Verdad Eye Serum 877-657-9712
Vero Revive 844-629-2870
Vibrante Bright Skin Cream 877-286-7115
Vibrante Skin + NuvieSkin 877-753-8989 877-286-7115
Vida Ageless Eye Revitalizer 866-468-1358
Vinetics Skin Cream/Vinetics C Eye Serum 844-599-9718
Visalia 855-228-2163, 855-579-9245
Vita Luminance Anti Wrinkle Firming Cream 800-878-9702 800-896-3965
Vitalita Derma 800-481-2609
Vivacious Anti-Aging Serum 888-900-8513
VITASILK 866-978-1127, 866-944-5643,

866-994-5643, 855-315-8037

866-991-4195

Vital Lux Eye Cream & Vita Lux Skin  877-608-9655, 877-670-6631 and  877-670-6760
Vivexin Anti Wrinkle Eye Cream  [email protected]
Vivid and Vivid Eyes 855-412-3144
VividermiX Stemcell Activ Moisturizer 844-344-4330
Vlamorous 844-621-2325
Vulexa 877-673-3112
W
Win Lifting Eye 888-552-1576
Wrinkle Couture Joanna Gaines Cream
Y
Youngager 877-428-6020, 866-429-0490
Young Derma Now
Your Pure Skin
Youth Active +61 290 52 08 68
Youthful Eye Serum 888-960-3123
Youth Renu 877-909-2783
Youth Sense Eye Cream  877-348-2110
YS Cream 877-587-6409
Z
Zamoura Instant Wrinkle Reducing Serum 844-200-9032
Zarrhara Skincare 888-976-3879

 

How Women Found This Review:

and how to return radiance skin care in US, and prime bloom instant lifting cream, and 844-789-6650, and antiaged dermag 8448836640, and ASK*SKINCREAM, and www [email protected] net

Click here to submit your review.

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Scam

Free Trials for Skin Creams (SCAMS) – Phone Numbers and How to Cancel!
1 out of 5 stars

Apr 16, 2019 by 
Jenene

I also was scammed by the same company but they used the name Naomi. I ordered the free sample which ended up being $10.90. Then I received in the mail another little jar of face cream. When I called the company they said it was already charged to my credit card and it was $94.60. The number was 1-844-818-3708.


Marie Blanc

Free Trials for Skin Creams (SCAMS) – Phone Numbers and How to Cancel!
1 out of 5 stars

Apr 15, 2019 by 
Becky

They sent me the "free" 14 day trial and then another "free" 14 day trail and then charged me 89.95 and 99.95. I'm in the process of requesting a refund.


OOPS

Free Trials for Skin Creams (SCAMS) – Phone Numbers and How to Cancel!
5 out of 5 stars

Apr 13, 2019 by 
Melissa

Forgot to put the phone number for the Cream Aim, Rollon Skin Care LTD people. 18554318984


SCAM

Free Trials for Skin Creams (SCAMS) – Phone Numbers and How to Cancel!
5 out of 5 stars

Apr 13, 2019 by 
Melissa

Thank you for warning people. Another scam is Rollon Skin Care LTD. They give you a trial for shipping and handling only and if you don’t cancel BEFORE the 14th day, they charge you $103. They use three different charges under three different names for the shipping/handling etc, then charge the $103 under a different name (Cream Aims). This makes it difficult for your bank or credit card company to dispute the charges. And, for me, when I clicked in the trial, it kept adding more stuff, so I backed out of it, therefore never COMPLETING the transaction. Yet I still got charged, never got a confirmation page and neve4 got a confirmation email. The customer service person (who sounded foreign of course), insisted they sent one. He kept offering a 30, 40% refund, then a 50% refund, but would not offer the full amount. I asked for the supervisor. He “tried” to reach him but couldn’t because it was a Saturday. Big scam. They know what are you doing and how hard it is to cancel. Buyer beware. I’ll NEVER do a “free” trial on anything ever again. Fool me once, shame on them, fool me twice, shame on me.


Rip off

Free Trials for Skin Creams (SCAMS) – Phone Numbers and How to Cancel!
5 out of 5 stars

Apr 10, 2019 by 
Jackie

Thank you for taking the time to help the rest of us.
Talking to these people they tell you if you don't except the discounted price, you will continue to be billed and there is nothing you can do....The product name is
Restora Dream. But billing name is
Zforcekin. Bulling at its best


LA BELLA

Free Trials for Skin Creams (SCAMS) – Phone Numbers and How to Cancel!
1 out of 5 stars

Apr 06, 2019 by 
Jennifer Smith

Scam alert! “Just pay the shipping & handling” Don’t fall for it. They will not refund your money. They charge $89.87. My bank said these scams are running ramped right now. Save yourself the hassle!
This cream isn’t anything more than you can get at a local store!


outsmart the scammers

Free Trials for Skin Creams (SCAMS) – Phone Numbers and How to Cancel!
3 out of 5 stars

Mar 18, 2019 by 
Jeri

OK. if you just HAVE to order something you are not sure about, DON'T USE YOUR CREDIT CARD NUMBER. et your credit card bank to issue you a temporary, VIRTUAL CREDIT CARD NUMBER. This is a credit card number that, son the surface, has nothing to do with your regular credit card, but it is TIED to your regular credit card.

It is a long credit card number, just like your real one.
It has an expiration date, just like your real one.
It has a 'security code', just like your real one.
It expires after a short time (varies by bank)
It has a $$$ limit that YOU set.

EXAMPLE: Magazines. They send you an offer for a GREAT price on a subscription for a year, but when that subscription runs out, they AUTO-RENEW the subscription at what is usually a much higher price. When I subscribe, I use a virtual account number. I set the $$$ limit at a few dollars more than the subscription price, and I set the EXPIRE DATE to the shortest time my bank will allow. When my subscription comes up next year they cannot renew it because the virtual number has expired, AND they can't charge anything else to the card number anyway because the $$$ limit I set up has already been (mostly) reached since I set the $$$ limit to just a bit more than the original subscription price. When they can't automatically renew the magazine they will usually send you another offer for a 'reduced price' subscription, which I accept - using a new virtual number, of course.

This should work the same if you are ordering from a company you are "not sure of". They will send you a trial sample for $2 shipping, but they can't turn around and charge your account $$$ more because of the dollar amount you set and the expiration date you set.

PROBLEMS: The crooks are getting smarter:
Sometimes the card number will show up as a 'prepaid' card, which some companies do not accept.
Sometimes the company you are trying to buy from will not accept a card that expires soon.

I have used a VIRTUAL MASTER CARD NUMBER many times with no problems at all. Get the details about this from the bank where you got your credit card. (I can generate a virtual account MasterCard number in about 30 seconds at my bank's website.) If they don't offer virtual account numbers, or you can't set the $ amount or expiration date the way you want, look for another bank.

GOOD LUCK!!


AURA REVIVE...

Free Trials for Skin Creams (SCAMS) – Phone Numbers and How to Cancel!
1 out of 5 stars

Mar 14, 2019 by 
Amanda

I saw the ad, I fell for the ad, but they called me a while back and said they couldn't get my credit card to process, so I said to cancel my order, and she said it was cancelled. I didn't check for any receipt, stupidly on my part, and now I have two charges on my credit card though I said no. Sigh. Now I need to complain as I got the product and just got my bill... ARGH!!


Thank you for the “Heads Up!”

Free Trials for Skin Creams (SCAMS) – Phone Numbers and How to Cancel!
5 out of 5 stars

Mar 13, 2019 by 
Rebecca

Spent three hours on the phone with my bank regarding a $89.96 fraudulent charge to my credit card. During my wait, I googled “ZHL*PARADISESKINCREAM,” and was unable to find any info on them. I do recall accepting a free trial and paying for shipping only, but never authorized them to automatically charge my credit card each month! I was shocked and appalled that this could very well be a misrepresentation and/or scam! As the saying goes, “fool me once shame on you, fool me twice, shame on me!” What a wake up call and I so appreciate websites of this magnitude to keep consumers updated on malicious people and companies that prey on innocent people! Thank you!


Marie Blanc

Free Trials for Skin Creams (SCAMS) – Phone Numbers and How to Cancel!
5 out of 5 stars

Mar 13, 2019 by 
Pat

Products are wonderful but the price is outrageous. "samples" were sent for about $10 but they are the real size and that was the first shipment-didn't realize i just paid the shipping. 10 days later I was charged about $200. don't ever remember seeing that number and they said they sent an email. ?? Number to call was not the number listed on the product, but the one that came with my bank account posting. They were cordial and willing to offer a deal and accepted my review of the product and my cancellation without much too doo. Try NOW products for both serum and eye cream at 855-768-8099


1.9 5.0 87 87 I also was scammed by the same company but they used the name Naomi. I ordered the free sample which ended up being $10.90. Then I received in the mail another little jar of face Free Trials for Skin Creams (SCAMS) – Phone Numbers and How to Cancel!
Page:
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User Questions and Answers

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User Questions and Answers



Q: Just signed for free trial of Facial Revive - is this a scam too? -Donna

A: Donna, yes Facial Revive is a scam in my opinion. They're going to bill you about $90 on day 14 when the free trial is up. Day 1 is the day you ordered. All of the Facial Revive websites are flipping to new wrinkle cream scams, mostly the Coal Cream, which is just another scam. I can't find a phone number for Facial Revive since they're already furiously changing up their websites to new links. I would call your bank and see if they have a number on the back end. Or look at your bank online and look for that small $4.95 or so s&h fee. They bill under different company names but there may be a phone number listed. Or file a fraud dispute with your credit card company if you don't have any luck finding the phone number. Good luck. ~Rachel

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133 out of 143 people found this question helpful.




Q: Is revitalize age defying skin serum a scam too? How do I cancel? -Linda

A: Linda, it's on my list, yes call them and cancel asap. ~Rachel

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57 out of 62 people found this question helpful.




Q: i was scammed by derma fixa for 195.48.ive been trying for over a week to get a refund but they refuse.im on ssi and ss so i certainly cant afford 195.00 monthly. im going to my bank today to try and get helpbut im so afraid they will try to take money again next month. they left me with nothing this month. will i have to worry about this? they supposedly closed the account but i dont trust them. -janey

A: Janey, I'm so sorry about this. Definitely file a fraud dispute with your bank and if I were you, I would ask the bank to open a new account for you and close the other one. But be sure and file the fraud dispute along with that. Also be sure that you've cancelled your ongoing subscription which it sounds like you did. Did they send you an email confirmation that they've cancelled? Good luck, Rachel

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53 out of 57 people found this question helpful.




Q: Ordered a trial of Reversaderm and immediately After I ordered knee something was not right. I called back to cancel and they won't let me...how do I get out of this? Cancelled my credit card and reported it as fraud. There was a shark tank ad for it and it's never been on that show. Very deceiving. How do I cancel if they won't let me? -Stephanie

A: Stephanie, I've heard of these bogus shark tank ads for skin creams. I found the phone number for Reversaderm Skin Care (888)614-9317 and I've added it to my list. Thank you so much for sharing this info with me, and the world! Hopefully someone will see this before they order. What do you mean they won't let you cancel? Call them asap and demand to speak to a supervisor and don't take NO for an answer. Tell them to cancel your subscription immediately and to send you an email confirmation. Threaten to report to the BBB and your State's Attorney General's Office. They are bullshitting you saying you can't cancel. Gotta play hardball with them. Please try again and good luck! ~Rachel

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32 out of 33 people found this question helpful.




Q: Is [email protected]_skinsupport.com a scam website I've just made a mistake by ordering some trail creams I've tried to cancel by calling these numbers 08001422496 and 08000564834 but keep getting the phone put down on me.They also keep replying same email when I tried to cancel by email. What can I do next? -Paula

A: Paula, that's an email address not a URL for a website. I can't find a cream that matches with that email address on my list. Those don't appear to be US numbers are they?? File a fraud dispute with your bank. Do you have any idea what the names of the creams are? ~Rachel

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33 out of 42 people found this question helpful.

1,173 Comments

  • Christi

    MARIE BLANC!! No notice from company that this was a trial and you need to cancel within 14 days that was going on AUTOSHIP! And this is their explanation??? They don’t even have the right Product name in their “Copied email reply” Pathetic….Lesson learned…and for all you others…Thank you for contacting us regarding your concern.

    Let me introduce you first to our company and explain our deals and offers, so you can have a clearer picture about us.

    We provide a service, in which we ship our product directly to the customer’s home on a monthly basis so he can enjoy from our high quality product without the hassle of going out to purchase it. We do know that a monthly subscription requires a commitment to a product that can’t be obtained at a store, therefore our way to introduce the product to the customer is to let him try before he commits to the monthly subscription-this is done through our trial offer. That’s how confident we are about our product.

    Our trial offer is a way to get the full 30-day supply of Bella Pelle Wrinkle Control and Ultimate Moisture, you’ll pay only $4.95 and $3.95 upfront for the shipping and be able to take advantage of the product for free during 14 days. After the trial expires, if you didn’t contact to notify you wouldn’t like to continue, you will be charged the full amount of the product (as you already have the full monthly supply) and will be shipped another bottle afterwards. A trial in general is a way to let the customer try the product so he is sure about the purchase, and it’s not a way to handle out free products. Moreover this information is clearly stated at the first paragraph of the terms and conditions you agreed to.

    Any customers who chose to continue with the program, on the 15th day, you will be charged for the full cost of the initial bottles and every 30 days thereafter, be shipped another bottle of each product ordered for the same regular price. The prices are as follows:

    Wrinkle Control – $99.95 USD ( you are charged for the full cost of this product when you exceeded the 14 day trial period)
    -Our formula helps diminish wrinkles, fine line and other signs of premature aging in 3 minutes or less. This unique formula contains whole collagen molecules, advanced peptides and powerful antioxidants to restore skin’s vibrancy and enhance smoothness and vitality.

    Directions: Shake well. Squeeze a small amount of product onto fingertips – lightly pat on wrinkles and fine lines. To avoid residue and streaking do not over apply. Product will begin drying naturally within 1 to 2 minutes. Keep facial muscles relaxed, and remain expressionless for 3 to 4 minutes, powder and other makeup may be applied delicately. Product may be reapplied throughout the day or evening.

    Ultimate Moisture – $89.95 USD ( you are charged for the full cost of this product when you exceeded the 14 day trial period)
    -Regular moisturization is the secret to having a young, healthy and radiant skin. It provides the skin with a natural barrier to fight dryness, prevents aging, and combats environmental stresors: sun, pollution, dust. Moisturizing creams are among the top most important skincare products you should never miss in your beauty regimen. A few drops of a moisturizer every day will save you the embarrassment of dealing with a dry and dull skin.

    Directions: Always wash your face before applying the moisturizer. Apply the cream on clean, dry skin and massage till completely absorbed. Use twice per day, in the morning and before you go to bed. Always wait for about 1-2 minutes before you apply makeup to give the cream the time to absorb completely.

    We have cancelled your subscription. Rest assured that you will not be shipped anymore of our products. Cancellation applies for future shipments only. Products have been shipped and shipping fee are nonrefundable.

    Important Note: WE WILL NO LONGER ACCEPT ANY RETURNS OR PROVIDE ANY REFUNDS FOR CANCELLATIONS MADE AFTER 14 DAYS UPON PLACING THE ORDER FOR THE TRIAL OFFER.

    Thank you,
    Customer Service

    • Rachel Vrabel
      Rachel Vrabel

      Christi, sorry you got scammed, all of these companies are pathetic with crappy products to boot. It’s amazing they still get away with this… consumer awareness is the only defense I’m afraid. Thanks for your comment, their email is laughable. Basically “sorry you’re screwed.” Rachel

  • Patti

    The cream name is Jouliage…….billing company is Flawless Luck Serum, 877-2000-1475
    Shark Tank Scam…… Add it to your list.

    Thank you for doing what you do.

  • Yolanda

    I bought these dreams emollient cream and the Emollient eye cream I’ve been looking for this company number to cancel I can’t find it there charging me 79.00 2x a month how do I stop with out having close my card account can u help please.

    • Rachel Vrabel
      Rachel Vrabel

      Yolanda, call your bank for the number of the company who is billing you so you can call them to cancel. Or ask your bank for assistance.

  • Diane Fisher

    Here is another phone number to add to your list of scammers. The product is called Radiance Skincare. I got the trial didn’t like it and suddenly I was billed for another shipment. I called the # on the label and they tried to get me to buy the product at half off. I cancelled but we’ll see what happens.
    1-855-553-9800
    Hope this helps someone else…

  • Linda

    I did a free trial on Novara serum and moisturizer. Same scam – Free trial & Bill card if not cancelled. Number to cancel is 855-549-2171.

  • R

    Loreine eye serum billed under OFFERESERUMNOW.COM 800-261-6802
    and Elemar wrinkle serum billed under AAGINGWEB.COM 800-253-4854 saw the ad on FB and said it was on Shark Tank. Called and supposedly got a refund of only $70 to not return the product. That was also a mistake according to your article. I will call my credit card company and see if they will reverse the full charges. I doubt they will fight it as they are a scam company.

  • Esther

    I’m trying to cancel the Emollient Skin Revitalizing moisturizer but can’t seem to find it on your list. Any idea?
    Thank you!

  • Mary Ruth Kantor

    I am currently being what I consider, scammed by DERMASET in Hollywood Florida. They claim I ordered their product, a face cream (on a date I was out of state), charged me $4.95 s&h, then a charge for $179.00. Having no idea what the $4.95 charge was, I disputed it immediately with the credit card company. Then, a package delivery! I had no idea that what I received in the mail was something from them, so I opened the package but did not open the product and returned it after talking to them wherein they emailed me the address to return it. I also disputed the subsequent charges they have been making to my credit card for $179.00. I have now been emailed by them that once I dispute a charge, I can no longer return the item as they will not accept it and they will be turning this over to collections. I dont know what my rights are and if anyone has had this experience, please advise.

    • Rachel Vrabel
      Rachel Vrabel

      Can you cancel the dispute so that you can return for a refund? I thought Dermaset was one of the better trials, I thought it was 30 days…but if it was ordered without your knowledge, that’s no good!

  • Debra Wilson

    Marie Blanc (437) 800-5554 / (437) 370-1104

    RUN as fast as you can!
    Just another scam and useless product BUT they reversed the $99 and $89 charges on my cc and sent a cancellation email (which I will keep). I just received yet … another bottle, telephoned them and they confirmed I was cancelled. They haven’t charged my cc again. If they do, I am reporting the charge as fraud and will request a new cc with new number per Capital One’s suggestion.

    • Kim Frandrup

      Debra. I just got scammed by Marie BLANC wrinkle reducer and intense eye gel. I have those same numbers which I tried the numbers and all I get is a recording wanting me to order more. I have called and talked to 3 different reps with my cc. They are disputing it and told me to send product back asking to cancel. Did you actually talk to a person and cancel? I am in tears cuz it will be 200.00 a month on my cc. Can you help me out? A rep with my cc said if I don’t get it cancelled they will continue to charge me. I am just sick.

    • Kim Frandrup

      Debra. I just got scammed by Marie BLANC wrinkle reducer and intense eye gel. Free trial for 4.95 [email protected] and 8.95 for gel. Charged almost 200.00 on my cc. I have same numbers you have listed but I get recording wanting me to order more. Called my cc and they are disputing it but I still need to cancel or it will continued to be billed to my cc. Can you help me out?

  • Amanda

    Add this phone number to your list: Natura Beaute 844-303-0060. They will not refund your money, only cancel your “subscription”

  • Irene Bartlett

    I ordered a trial of Derma Joie ageless Retinol Cream for $4.95 and Derma Joie Retinol Eye Serum for 5.96. I did the order by phone for the TRIAL, and the woman did not mention anything about recurring shipments for these products or any info about cancelling. I have now been charged $93.80. When I called about the new charge, I was told I must have checked the box about a recurring shipment. As I challenged this assertion, I was told that once the order is processed “all terms and conditions” have been met. Finally they did cancel the account, & I got a confirmation email for that. They initially said they would refund $40. My husband called them back and threatened legal action. The person he talked to at the end said there was a $93.80 credit on the account. He asked for a confirmation … she said it would take 24-48 hrs to process, and then we’d get a confirmation by email. We’ll see.
    Derma Joie customer service: 888-346-6271 on a card that came with the trial items. Per our CC company, the number for the face cream was 888-704-4497 and the eye serum 888-754-9695.

  • Tom

    OK. if you just HAVE to order something you are not sure about, DON’T USE YOUR CREDIT CARD NUMBER. Get your credit card bank to issue you a temporary, VIRTUAL CREDIT CARD NUMBER. This is a credit card number that, on the surface, has nothing to do with your regular credit card, but it is TIED to your regular credit card.

    It is a long credit card number, just like your real one.
    It has an expiration date, just like your real one.
    It has a ‘security code’, just like your real one.
    It expires after a short time (varies by bank)
    It has a $$$ limit that YOU set.

    EXAMPLE: Magazines. They send me an offer for a GREAT price on a subscription for a year, but when that subscription runs out, they AUTO-RENEW the subscription at what is usually a much higher price. When I subscribe, I use a virtual account number. I set the $$$ limit at a few dollars more than the subscription price, and I set the EXPIRE DATE to the shortest time my bank will allow. When my subscription comes up next year they cannot renew it because the virtual number has expired, AND they can’t charge anything else to the card number anyway because the $$$ limit I set up has already been (mostly) reached since I set the $$$ limit to just a bit more than the original subscription price. When they can’t automatically renew the magazine they will usually send you another offer for a ‘reduced price’ subscription, which I accept – using a new virtual number, of course.

    This should work the same if you are ordering from a company you are “not sure of”. They will send you a trial sample for $2 shipping, but they can’t turn around and charge your account $$$ more because of the dollar amount you set and the expiration date you set.

    PROBLEMS: The crooks are getting smarter:
    Sometimes the card number will show up as a ‘prepaid’ card, which some companies do not accept.
    Sometimes the company you are trying to buy from will not accept a card that expires soon.

    I have used a VIRTUAL MASTER CARD NUMBER many times with no problems at all. Get the details about this from the bank where you got your credit card. (I can generate a virtual account MasterCard number in about 30 seconds at my bank’s website.) If they don’t offer virtual account numbers, or you can’t set the $ amount or expiration date the way you want, look for another bank.

    GOOD LUCK!!

  • Paula Meyer

    I signed up to try a “free” trial off of an internet offer. I looked it over a couple of times to try to be sure there were not any ongoing orders that I did not ask for. I didn’t see anywhere that future orders would be coming. I even had my husband look as well. I received the product called Derma Jolie, sadly the product actually seemed to work. So, I called their “customer service” number to see if I could get a “free trial” offer for my sister, and was told I would be receiving monthly orders of the product monthly for $99. I blew my stack. Said I specifically looked for this little scam and didn’t see it. Told her to cancel the order ASAP or I was contacting the Attorney General for the State of Minnesota immediately. She says she cancelled it and gave me a number to put on the outside of the box when I received the email showing that the order has been cancelled. I will be sending it back immediately, less what has been used from it. Hard to believe there is nothing we can do to stop these sneaky thieves from doing this. I think there should be a law that says they should have to have it in large bold writing that there are recurring orders involved with the free offer. Now I don’t even know if I want to buy it off of Amazon…is it just junk?
    Here is the number I called only to find out about the recurring orders…
    1-888-346-6271. Thanks for trying to help.

  • Judy

    I fell for the product Marie Blanc Instant Wrinkle Reducer and Eye Serum. Fortunately, my credit card refused the charge for the product. I love Capital Cards! Anyway, I couldn’t find them on the net but their number and email address was on the bottle. Since you don’t have this one on your list I’m providing it for you here.

    Marie Blanc
    437-370-1104

    [email protected]

    • Kim Frandrup

      Judy. I just got scammed by Marie BLANC wrinkle reducer and intense eye gel. That number you have 4373701104 is Verizon when I call it. And any other number I get a recording wanting me to order more product. I have contacted my cc and they are disputing it but I was told I have to cancel or it will be charged to my cc at a tune of 200.00 a month. I am just sick. Can someone help me?

  • Janet

    Angeletta Skin 1-877-694-1843 Scammers took money without permission. didn’t even order from them and didn’t receive anything from them but they took money from my checking account. they are not even listed with BBB.

    • Monroe Heart

      Same thing happened to me! I They charged my card $88.89 and $86.99 for creams I did not authorize them to charge my card for! it is a scam! I called my bank and put a stop payment and called them at (800) 425-1156 and when I told them I had NOT authorized them to charge my card and had reported them the guy on the phone hung up on me.
      This is outrageous how without my consent they charged my card under reoccurring payment!

  • Sue

    AZUR Derma face cream and eye serum – Scam!
    Phone number 844 – 883 – 6640 Please add to your list!

    They did the same as Peggy listed above! I received the sample and then they quickly began the recurring payment. My credit card company has disputed and removed the charges.

    • Alison

      I was scanned when I bought skin cream and eye cream from Beam Cosmetics.
      They have charged me almost $400 in the last month. I contacted MasterCard to report as fraud and asked them for contact info so I could cancel my subscription but when I tried calling the phones but got a this call can not become Ted as dialed. The numbers the credit card company gave me were not till free.
      Two company names came up on my bill devineskinsolutions the phone number I was given was 472-396-2857 the other name the billed under was Whitesandhealth 472-396-2855. The also provided me with an email address [email protected] I did email them to cancel my subscription and asked for confirmation of my cancellation but I have not received a response.
      Does anyone have a number for them? The credit card company told me that cancelling my credit card may not resolve my issue. I am at my whits end I can’t afford these charges.Any help or advice would be very much appreciated

      • Rachel Vrabel
        Rachel Vrabel

        If your bank can’t even give you a good working number to contact who is billing you, they should block any further charges for you. It floors me how some banks are so not helpful!

  • LouAnn

    Same as everyone else. Fell for the $6.95 shipping and auto enrolled into an $89.98 wrinkle cream.
    The phone number is 1-888-481-3763. The charges were listed under SMG Skin Cream. I called and they tried to offer the 1st, the 2nd, the 3rd discount. They sent me an email confirmation of my subscription cancellation while I was on the phone. I was about to tell the rep how nice she was but she had already hung up. I tried.
    Thank you for helping us with our ever tireless search for youth and beauty. We should all really know by now…shouldn’t we??

  • Eileen Daly

    ANGELETTA PRODUCTS PHONE1877 886 5052
    SCAM $4.90 TRAIL
    DO NOT SAY 14 DAY TRAIL
    NO SMALL PRINT
    THEN CHARGE $89.89 FOR SMALL JAR MOISTURE
    THEN CHARGE $88.88 FOR SMALL EYE SERUM
    TOTAL RIPOFF
    ELLEN DEGERENES PROMOTION
    I CALLED AND WOULD NOT ACCEPT 30% OR 50% OFF ASKED FOR 70%
    THEN SAID I WANTED 100% REFUND AND WANTED TO SEND BACK PRODUCT OR I WOULD CALL THE BBB
    I GOT A FULL REFUND AND GOT TO KEEP BOTH PRODUCTS

    • Fin Rayner

      Another scam
      Marie Blanc wrinkle remover together with Marie Blanc eye gel.
      Same procedure as the others…nasty promotions
      If caught as I was … cancel credit card to prevent further outgoings and there’s little likelihood of a refund. Phone the company. 725-605-8228 and 725-696-6388
      Press O for rep when you get to options. Get a reference re cancellation of “subscription” ( that you ever knew you had) and have it emailed to you. No wonder people are getting rich on this method of selling..so NOT transparent.

  • SFS

    Bella Radiance got me. As soon as the second TWO boxes came in the mail I called the number on the packing slip (mind you NO INVOICE OR RECEIPT for the UNAUTHORIZED charges) and talked to a young lady who was very abrasive and defensive and claimed that it PLAINLY states all over their website, on the agreement, everywhere that I was agreeing to a monthly shipment charge and subscription. I argued that it did NOT and on and on we went until I requested a supervisor. She put me on hold, came back and said her supervisor offered 50% refund. I said NO, I didn’t authorize this, I want the full amount, or I will be hitting up the BBB, my credit card company for a dispute and every scam website message board I can find. Again she put me on hold, came back with 75%, I said NO!!! Its all or I report you! She came back a third time from putting me on hold to say they agree to refund all of it! BOTH shipments $98 a piece! Fast forward to today, when I check my statement, they only refunded one. I called again, got a gentleman, laid into him about this, and he said that it SHOULD have processed BOTH refunds. For some reason it only processed one. So he put it in motion to process the second one again. Should have it within 3 days. We’ll see and I’ll report back if I got it.

    Here’s the number I called: 888-528-4117

    Good luck folks! This is blatant misleading advertising.

  • Christi

    Just got scammed from an article claiming it was sandra bullock’s new skin care line. Their name now is YouthfulApex.com 844-709-5918 Ugh…Feel so stupid

  • Lee

    PLEASE let your readers know that any advertisement for face/eye cream that does not indicate the manufacture’s name and the product’s price boldly on the face of the ad should be avoided. There is a reason for these omissions. Also, any reference to “terms, conditions or agreements” is also a huge red flag.

  • Anjum Mujeeb

    AURA Revive they offered me free introductory offer. There is no ph no to call and cancel before 14 days. I just got scammed by Angeletta and they charged me $19.88 then $18.88 for eye serum. ph no. 877-886-5052. Be aware ladies. Angeletta and Aura Revive !!

  • Suzanne

    has anyone had dealing with Marie Blanc yet ? Well they seem to be a scam as well… can’t get them back to the phone and their is only an e-mail to contact….

    • Rachel Vrabel
      Rachel Vrabel

      Suzanne, if it’s not on my list, call your bank and ask for the number of the company who is billing you, it’s probably a different name, looks for those s&h charges of $4.95 or the full amount if it’s past the 14 day trial and you’ve been whacked already. Good luck! Rachel

    • Ramona K.

      I got billed, too, but my credit card caught it. Call 1-305-615-3238 and be sure to get a confirmation number on your cancellation.

  • Lee

    PLEASE, PLEASE add the name Bella Radiance skin and eye cream to your list immediately. Phone number is 888-262-8365.
    Merchant names to avoid are Whole Health-Now and Amazing Serums (to stupid to know the plural of serum is sera.
    Disputed the $80 plus initial charges for both skin and eye creams to Citi Bank as well as the second set of $90 plus charges and just found out recently that Citi had determined these to be legit.
    Sad day for our country and its people that these sort of scams are allowed to exist and profit.

    • SFS

      Lee, they got me too. I just set a dispute in motion with Citi too. But I also called the scoundrels.
      Try calling this number – 888-528-4117 demand your money back. Do not take NO for answer. Threaten to report them. Do everything Rachel suggests above. Do it! Don’t let them get away with it.

  • Linda McKee

    Ambrosina charged me two shipping fees of $5.04 and $5.02. They sent the face and eye cream and Then charged my account about 3 weeks later two times, $92. No more products were sent out to me. The charges showed up as SW Health. The Ambrosina company address is in Orlando, Florida and shows a phone number on the product of: 855-984-9720 and email address of [email protected]. I am trying to contact them now.

  • Carol

    Add: Derma Joie. 833-516-2374
    Outrageous! Can’t believe I fell for it!
    I called to demand refund of over $180 for a sample of the face cream and of the eye cream. They said I was past the 14-day trial period, which was NOT included in the ad. I kept demanding, and she would respond with offers of a discount…first 30% off, then 50% off, then 75% off! I stayed with it, demanding FULL REFUND, and if not, that I would report the company to Better Business Bureau AND the Attorney General in my state. She eventually caved and gave me a case number for the full refund. She said to call back if not received within 10 days. Here’s crossing my fingers that it comes through! And, I AM going to report them to the BBB and State Atty General anyway.

    • Dr E

      Just called about Celine antibaging moisterizer. Got one and then was shipped another – no order confirmation in my email. Thankfully they had a number in the shipping bag. Super shady conversation but was able to cancel. 800-670-0564

  • Philip

    My wife ordered Jubile’s “sample” then we started getting charged each month for two separate products. She e-mailed to cancel, only to have them offer a discount and say that if we still wanted to cancel, to get back to them. So she got back to them, only to have them say that they couldn’t cancel by e-mail, and we’d have to call them on their “toll-free” number (which is not toll-free from Australia, of course). The real problem then was that the number they listed in their e-mail was not connected!

    Thanks to comments on this page, we got the correct number (1-438-228-0170, as others have mentioned), and called them to cancel. They wanted to know why we wanted to cancel, and tried to offer a much bigger discount, but we said no, we definitely wanted to cancel, and they accepted that without any further mucking around.

    We got confirming e-mails immediately, so hopefully that’s the end of it.

    My wife says that it wasn’t clear that it would keep coming, and that she’s learned a valuable lesson.

  • Myra

    “Sarah” on 2/4/19 has the correct customer number for Natura Beaute: 833-488-4445. (The number on your main list 866-522-1793 doesn’t respond.)

  • Dora Abel

    Received two charges one from ZForceEyeSerum for $84.95 and one from ZForceSkinCream for #89.92. I didn’t order these and have placed a dispute with them through my bank they do have phone numbers on them, but they are different numbers one is 866-605-0906 and the other is 844-640-9403. This is Bull! I work too hard to
    let people scam me like this!

  • Rayan McNamara

    I just got involved in a skin care product scam. Kathy Lee skin Care Products. $ 4.95 for a free trial of Elliesse Eye Serum and $ 5.95 Firm Youthful Skin Cream 30 day supply Total $10.90. I gave them my cc info and then realized this is too good to be true and looked it up online and sure enough this is a scam. Kathie Lee’s name and face have been used with this product and it is a Scam. After the 17 day free trial they charge your account repeatedly $80.00. My bank called me within 5 minutes of this transaction on a Sunday morning and it was the Fraud and scam department. They were onto it before I was. AMAZING. I called the phone # associated with the pending charges . # 888-550-6908 NVUS (this is nevada) and also # 888-561-8820. I called cc Monday morning and cancelled and issued me a new card and they have a Fraud investigation going . I called the # again Monday morning and got through this time. They did not identify themselves. Asked for my name and zipcode and mailing address. I asked for a refund and that they cancel the subscription. They said I must wait until the trial 17 days are done and call and cancel the subscription. I did not take NO for an answer. they were very resistant. 3 times I said refund my money and cancel the subscription. There is a Fraud investigation as we speak. She immediately said ok and said it will take 7 to 10 days to see the refund issued. And she hung up on me.

    • Rachel Vrabel
      Rachel Vrabel

      Good on your bank – which bank do you use? I feel like most banks are NOT this helpful so sometimes I tell people they should look for a new bank… Wells Fargo is good about fraud. I had some fraudulent Uber charges and they filed a dispute and gave me a refund of about $350….not sure how they are with the cream scams. Thanks!

  • Bre

    I got a “free” offer from Amazon, all i had to pay was 3.95 no contract was available to click on to accept, so was very surprised to find out id been charged $550.00 to my credit card for eye & face cream, i was shocked pissed off, angry. Thank god there was a num provided and i was able to cancel further shipments but i was only able to get 200.00 back out of the 550.00 they took from me. Also the cost of 96.00 went up to 140.00 for face cream and eye serum was 115.00 jumped to 159.00 . They said cause it was adjusted to canadian $$$. I just can’t believe this happened to me, im not able to pay this im on fixed income. I feel so ripped off, stupid, ill never fall for this again. This is sad for a lot of reasons , so many of us fall for this. The money that was taken from me could have went to way more important things i need then face cream. The fact that it came as an amazon offer a trusted site i use all the time, that’s how well vailed they are, i can’t stress enough, don’t click on anything that says “FREE OFFER”.. 1-888-280-3354

    • Rachel Vrabel
      Rachel Vrabel

      Bre, YIKES!! I haven’t heard of these being seen on Amazon, but it’s not surprising, they’re everywhere. Google will take money for any ads, I’ve seen these on Home Depot and even heard of them being seen on Bank websites (google ads). Just have to avoid these damn ads altogether. So sorry you got scammed for all that money. Glad you got some back at least, but still, such a waste for crap creams!! Thanks for sharing this info. Rachel

  • Sharon

    I have another number to add to your list. Azure Derma and their phone numbers are 844-716-9886 & 844-789-6650. I immediately cancelled when I found out at the end of the order that I would be on automatic ship. This month I was charged $84.97 & $89.94 and I cancelled it the day I ordered it. Buyer beware, they kept hanging up on me and when I told them I reported it to my bank as a fraudulent charge, they refused to speak to me!!

  • DEBORAH CUTLER

    Just wanted to let EVERYONE KNOW THAT VEMOPURESKINCREAM IS A NAME THAT AURA REVIVE USES TO BILL accounts with. I just called there # which btw is 1 866 922 4228. The rep FLAT OUT TOLD ME I WOULD NEVER SEE MY $187.66 AGAIN then hung up on me. I have already disputed this with my bank.

  • Judy

    I don’t have a questions just wanted to thank this blog for giving me the phone number for aura revive I cld not find it anywhere I cancelled any future orders and they gave me a cancellation no. And sent me an email confirming that my account was cancelled I had only received a 30 day trial offer but wld have been scammed if it wasn’t for this blog

    • Ti

      Add “Supreme Lux” to your list.
      (866) 857-5077
      [email protected]

      Same story in different packaging.

      I canceled an hour after ordering, and even that was a headache. Their final volley (after many exhausting no’s) was a whopping 75% off. Another red flag for quality of the product.

      Thank you to everyone who shared their stories and saved me from what might have been a nightmare. I found and read the “terms of agreement” from their site after seeing all of this, and it’s exactly the same as what everyone had mentioned, just rebranded.

  • Molly

    For AMBROSIA SKIN RENEWAL CREAM and the EYE SERUM call customer service at 833-417-3979. They tried charging me $89.94 for each product after the 14 days. Thank goodness my bank notified me of a possible fraud alert. Didn’t even look at the fine print when ordering…Never again.

  • Cheryl Kellogg

    I got scammed by ANGELETTA, 866-204-2439, ordered trial and found out that I was signed up for a subscription. Saw on FB and will never order again from FB.

  • Stella oakley

    I ordered azur derma and the thing happened to me with the charges but I can’t find a number does anyone have it thank you

  • Anonymous

    Is anyone familiar with Derma Joie? The same thing happened to me with the “pay only 4.95 shipping”. I was just billed 93.00!!! I’m not sure what to do and I was pretty thorough with the fine print. Any suggestions will help. Thank you.

  • Alyda

    BEWARE!!!!I requested and received a free trial of MARIE BLANC Pureless Anti Aging Serum. I looked for a website where I could get information about this product and found no info on the product period. I called the customer service number on the bottle and was told that my bank refused the charge for the next delivery (thank you First Bank) and I have to send the bottle back to close my account. tHIS IS YOUR TYPICAL SCAM. Phone number on the bottle is (437)370-1104
    Ireceived the following email to return it (they still are trying to get $19.95 more out of me)

    Return Process

    Support at MarieBlanc [email protected] via smtp.groovehq.com

    Hi,
    Below is the return address and the RMA (Return merchandise authorization) number that you have to write on the parcel when you ship it back. Should you have a change of heart you may still keep the products for a very discounted price of $19.95 each, this will save you from the hassle of shipping it back, this is for a one-time transaction only, no monthly recurring, no monthly shipment program.
    Return Address:
    PO Box 1205, Toronto, ON, M3J 0L3
    RMA (Return merchandise authorization) number :
    67930109371333
    67929109375004

    You can reply to this email or call us at +1(437) 800-5554 to provide the tracking number of the returned product(s).

    Thank you.

    • Susan J

      Marie Blanc eye gel and face cream, same scam.
      Trial items came with a card inside..the phone # printed on card is the one that worked to get customer service help.
      (855) 274-4333
      Thankfully I caught this before my bank processed $.

  • M Wong

    Reader asked for phone number to Derma Joie scammers. I used the one on the card that came with the shipment: (888) 346-6271.
    Same rigmarole experienced by others. Offers of 40-70% discounts on further shipments.
    Successfully cancelled and ALSO given 75% refund on the $93.80 charged to my credit card.
    THANKS to the suggestions on this page, encouraging suckers to be firm. I didn’t have to be transferred to supervisor. Probably same phone rep putting you on brief hold and changing seats and coming back pretending to be supervisor anyway… I digress.
    Told them I will proceed to call State Attorney’s office, and BBB, and she then offered to refund 75%. At that point, I relented and said okay, give me confirmation number… Now I’ll wait and see if they will keep their word. After all I have nothing in writing except for a bogus employee name and ID number and confirmation of cancellation code, as well as confirmation of refund code.
    Good luck everyone. Let’s not be the proverbial sucker born every minute!!
    Can’t believe I became one myself. Thanks for this blog site.

  • Kp

    AURA FACE CREAM HAS A NUMBER ON THEIR JAR OF 844-871-4676 for customer service.
    I had to call to cancel, I am very allergic to many face products and this was one of them, it had no fragrance, so that was a plus, and aside from water, the main ingredient is Sweet Almond Oil.

  • Cammie

    Saw that Judge Judy had a face cream company and it had star testimonials, so I ordered it. What popped up was an a trial of the face cream for the shipping and handling, which was $5.96. I expected a small trial, enough for one or two days. I got a small nice bottle and a eye serum. A week later I look on my Chase Online account, and see two charges in the amount of $93.80 and $92.85. Tried calling the number on my account, busy signal. Tried the website address, permanently moved. Called Chase bank, they set up a dispute case and said they would have someone from the investigative department contact. In the interim, they would reimburse my charges. The company name on my Chase account is MAXYOUTHSERUM.COM. The name of the product I wanted and received is Derma Joie, owned by Judge Judy. I don’t know why they allow this scam company to exist. Derma Joie will accepts returns only if you order from their website.

    • Rachel Vrabel
      Rachel Vrabel

      Cammie, thanks so much for sharing. It’s not really owned by Judge Judy, they just use her name as part of the scam to sell their bogus creams. Unbelievable how SO many companies are still getting away with this. I’ve been writing about these scams for YEARS and they’re just not going anywhere. UGH! Thanks, Rachel

  • Callie

    I got scammed by Jubilé Skin Products, which was supposedly developed by Angelina Jolie, and for which I supposedly only had to pay $4.95 S&H. The info re: 2-week trial period was supposedly inside the box, but not clearly stated. Two weeks after I ordered the sample, I was charged C$115 and C$118 (there were two different products).

    I was able to contact the company and cancel my subscription, but they claimed that since I had missed the trial window and canceled my account, they were unable to refund me.

    The number is +14382280170

  • Beverly Coberly

    I’m also a victim of the “scam” artists. I ordered a “sample of Bestsmooth & Dermaeyecare.
    They were advertising the cream and eye serum by a picture of Joanna Gaines. Silly me I thought I could trust these people. I ordered a sample of each costing $4.97 & $4.94. Samples arrived shortly afterwards, as well as two charges $84.97 & 89.94. Someone from my bank called to tell me about theses charges. I called the numbers and after talking with “one” on & off several days, they can’t find my account, then it is the “wrong company”. Since they have charged again, this time $94.88 & $94.88. I have filed a dispute with the credit card people. I’m looking into contacting the BBB. I’m glad I found this website. Ladies beware of these people. The package I received had a return address of Fulfillment Center, P.O. Box 61553, Savannah, Ga. 31419. Hope this helps someone.

  • Dan

    SLOANSIMPLES
    Angeletta Skin
    (866) 204-2453

    Thought this was free trial and ended up with $89 charge on my credit card. I saw shipping charge for the samples which I was OK with. Got them to agree to cancel the future charges and had to file fraud charges to get out of the $89.

  • Dianne

    Is Lavette facelift skin cream on your list ? The number I called to cancel is 866-781-0273, she said she canceled any further activities. I was scammed bc I didn’t read the term of the agreement.

  • Karen Zakhi

    No question, just a comment. Yes I was scammed, & $95.00 later. Called # off bank statement, they won’t even say what country they are in, just offshore. It took 40 minutes on phone with them, hopefully will get my money back. Also Meagan Markle has a cream out, & for only $5.95 for shipping, you can try it. Sure it’s a scam, too!!!

    • Cherie Nelson

      I just found I was charged 90.00 for Ambrosina. Thanks so much to this website for the number because I had no idea how to get my money back. Called them and threatened them with BBB and attorney general and they said since not returned in 14 days they could only refund 60.00 I said fine but I’m still calling them then. Next thing I know they returned all of it and tried to talk to me again and I just hung up on them.

      Thanks again so much!!!

      • Melanie Watson

        I bought the AMBROSINA product… (Ellen Degeneres supposedly markets it….UGH..I was so scammed) And I got my cream and eye serum…….but I just looked at my checking acct. and I have been charged $89.00 twice!!!!!!!!! I cannot find a number for them anywhere. My checking acct. statement says it was LJL HEALTHPRODUCTS that billed me. Can anyone get me the number to call them? I cannot find it anywhere…..So much appreciated!!!!!!!!!!

  • Nikki

    I ordered the trial size Derma Joie. There is no mention of it needing to be canceled or about a recurring charge. It is only said that you pay shipping and handling of $7.95. Today a charge of $92.xx showed up in my account from KSHAIRBRIGHT.COM. after much research I found the number. I have contacted and got it cancelled with not much trouble after they offered several levels of discounts to continue. The refund, however was another story!!! First offer was 40% refund, then 45%, then he jumped to 75% refund and I was adamant that I would not accept anything less than 100% refund as it was unauthorized and I would be seeking a legal recourse as well as having it reversed by my bank. He put me on hold and then came back with the 100% return of my funds. I asked for email confirmation and how long would it take for the funds to be returned. I will update once the monies are returned.

    Shows on bank statement as: KSHAIRBRIGHT.com which is a hair care supplement.

    contact info is 855-212-7315 or email us at [email protected].

  • BETTY ELLIOTT

    I recently purchased a trial of Aura Revive Age Defying Moisture Cream. It was $4.95 for shipping of a trial 1oz size jar. It claimed to be Shark Tank approved. I just today got an alert on my credit card for $93.89. Called the Credit Card Company. They gave me the number and put a block on this company. I called before I read this article. shame on me!! They kept negotiating the refund. I cannot even find out who manufactures this product. Needless to say, I have learned my lesson!!
    Thank you for providing this service to all us suckers out here!!!

  • Anna Lisa

    I have a phone number for Made Pure-541-858-7328
    It is also listed as Kabel Skin cream, and yes, it’s a total scam. These bottom feeders actually went a step further and called it a free “sample”, not “trial” which made me think I was safe. Yep, feeling like a fool. I read ALL of the fine print I could find on the website and NOTHING indicated to me that I was on the hook for an un-authorized payment of $89.95 That showed up on my visa four days after I received a one ounce sample. This charge was not for more cream they were planning to send me, it was $89.95 for the one ounce of shit cream that has already arrived! Please let me know if there are other ways to report this company as a scam if you know of any, I was able to get a partial refund that could not even be fully processed because the payment was still pending, which they could have stopped but of course did not!
    There is a special place in hell for these unscrupulous individuals.

  • Thel Harwood

    The company I was scammed by was Jubile skin care but I can’t find a number to cancel.
    I did reply to the order conformation to cancel but I don’t know if it will do any good. Thel

  • Muriel Smith

    Need phone # or valid email for REGEN-A ageless moisturizer and regen-a lifting serum. Find it impossible to reach them in any way to cancel. I don’t recall sending you an email. Could you please respond?

    • Rachel Vrabel
      Rachel Vrabel

      Muriel, if it’s not on my list just call your bank and ask for the company who is billing you – probably under a different company name altogether! xo Rachel

  • SILVIA A BORGES

    BEWARE ! ! ! I received the product WITHOUT any further instructions and later I got a $99.99 bill in my account from a company named FACECREAMSONATA.COM One of the supervisors (Tricia) told me “it is your responsibility to read the terms and conditions on our website and we won’t refund you”.
    I tried to argue with her that it was a free TRIAL and I am expecting them to contact me again to see if I liked the first product before making any offers. I have no receipt, no invoice, not even an email confirming their terms and conditions. The product didn’t do anything for me, I gave it to a friend with oily skin, she returned it to me. I can send it back, but they won’t accept a return after 14 days, their rule.
    By the way, these terms are listed under a very light GREY COLOR on the bottom of their website, and you would have to scroll down to even see that last line.
    Strongly suggest reading their terms and conditions so you don’t get hit EVERY MONTH with close to $100 bill in your account. I don’t recommend either the product or the company.
    … I got here under the good and upright name I have thought Celine Dion had…

  • Bill

    you can add Retinolrecover.com products to your list, they just scammed me for 179.97 after filling out a survey to get a free product and only pay for shipping, I will be cancelling that credit card on Monday to avoid future charges, I was automatically enrolled in a program that would ship me a 129.00 bottle of cream every month, this is there contact information, please contact us by email at [email protected], or call us at +1-646-904-8949 (U.S. and Canada) or +44-20-3150-3369 (U.K. and EU)..

  • Erin L Davis

    I just cancelled the order I did not even know I had made. I called 1-888-346-6271. The product was Derma Joie retinol ageless cream. I guess I’ll see if it actually cancelled next month though I did receive a confirmation number. Please feel free to contact me and add this number to your list and thank you. I was not even aware I ordered this! Don’t buy when you’re tired.

    • Angie

      I am trying to cancel the Derma Joie that my daughter ordered without permission. I keep calling the 1-888-346-6241 number, but continue to get a busy tone. Do you have another number or advice on how to get through? Thank you!

      • TFussy

        Just keep calling until you get thru! There’s just that many poor unfortunate souls in the same situation!
        Once you get thru be very insistent!
        I got a 100% refund.
        Good luck.

      • M Wong

        The number that worked for me (will wonders never cease) was
        (888) 346-6271
        You seem to be off by one digit
        The number was on the card that came with the shipment. I don’t know if it’s the same source as where you got yours.
        But good luck!

  • Adele K. Raines

    One word of advice. When you do become successful at stopping this scam against you and your finances, get a form from your bank and fill it out immediately. It is to put a “STOP PAYMENT” against the company from attempting to collect any future monies directly from your account. Also if you charged this “freebie” to a credit card, notify them immediately that this was an illegal charge against your account.

    When you phone your bank or credit card company, ask for the Fraud Department.

  • Adele K. Raines

    I sent Rerevive an email after spending a couple of days attempting to call them. Their line was busy, busy, busy.

    In the email I told them I wanted them to cancel my order immediately and I wanted a full refund. If they failed to honor my request within ten days, I would be sending a registered letter to my State’s Attorney General to start a class action suit against them.

    Lo and behold! The next day I received a phone call from them. Now I have to admit, I got carried away and told them a horrible fib. “I just received my death sentence. I have incurable lung sentence. I would like to see this resolved prior to my death.” I even allowed my voice to slightly break. I am sure that considering that I did this for all of us who have been scammed, God would turn away this once.

    Within 36 hours, I found all my monies back in my bank account and got another phone call. Was I satisfied with the end results of their actions? “Yes.” And then I allowed some crocodile tears with the broken voice to go over the wires with a “thank you.”

    Case solved and one happy formerly scammed customer.

    • Letitia

      Adele Raines,

      Good for you and don’t feel the least bit guilty. If they were legit they would have honored your request right away. I fell for the same scam, different company. The first time I called to cancel subscription they kept insisting I didn’t have one then she started yelling at me. Then she hung up on me. I called again and sometimes me else answered, but the funny thing was when I called an automated system answered saying “hello Letitia, hope you are enjoying your cream, please wait momentarily and someone will be right with you. A lady came on the phone and I again said I wanted to cancel the subscription I didn’t know I was signing up,for. She said hold on let me look up your info. She then said she was sorry but I don’t have a subscription and that my name isn’t even in their system. I asked to explain and she said they have no record of me so she can’t cancel becuase I’m not even in the system. I argued and she then asked for my credit card number that I used. I asked why and she said it’s another way she could look for my information. I said no way and as a matte of fact when I called the recording called me by my name. She said a few choice words and hung up on me. I called again and got another person and I did and said everything everyone recommended. Finally I broke into tears (easy enough to fake over the phone) and basically begged her to help me. That my husband and I have been fighting over money and this will be the last straw and terrified he would divorce me because we Just lost our house via foreclosure and flat broke. Then all f a sudden she found my info and like everyone else tried to give me discounts etc and on and on. She finally said she was sorry about my situation and will cancel the subscription and sent me an email stating so as well. So one of my advice as Rachel keeps saying is don’t give up and keep calling. You will never get the same person answering the phone. And if you have to work on their sympathy and make up a story. Whatever it takes. It’s not a bad thing to do considering they are trying to rob you. Good luck everyone.

      • Rachel Vrabel
        Rachel Vrabel

        Thanks Letitia! They are total scammers so you have to talk to them like the scumbags they are and REALLY get tough! These are people trained to be combative with their responses…I’ve had former employees from these companies email me and commend me on my article, LOL. They agree just to be tough and don’t take no for an answer, demand to speak to a supervisor, etc. Eventually they have to give in, it’s just a matter of who battles harder. Thanks for your comment!! xo Rachel

    • Rachel Vrabel
      Rachel Vrabel

      Have you called your bank and tried reaching the company? Good luck, keep trying or they’ll keep sending the bogus cream and billing you every 30 days. Rachel

  • Anik Blanchard

    Here is the phone number for Prime Skin Canada….1-855-269-9210
    I just called and the won’t refund me ..I’m offering to ship the products back and they won’t take them..I’m really angry…$235.90…..

  • Ann Keogh

    I do not see Derma Viva on the list. I also have been scammed, and received no e mail confirmation. So therefore I am at a loss as how to Contact the supplier. My Bank are not prepared to give me information. They advised me to try to e mail the supplier, but this impossible, as I have no information to go on.
    I have put STOP on my account at the Bank, but it remains to be seen if this has been successful.

    • Rachel Vrabel
      Rachel Vrabel

      Ann, your bank should be able to give you the phone number of the company billing you, whomever charged you the $4.95 shipping and handling fee or any subsequent Billings. If they can’t even provide you a good working number, then that should be enough information for them to block this vendor. If not, then you need to find another bank because they suck! Good luck, Rachel

  • Nan

    I think there is another one to add to your list of scammers. Is Dermis Anti-aging a scam? Phone # 855 414 9792. This was on Facebook posing as Meghan Markle creams with you only paying for shipping.

  • Alex

    Anyone have email for Azur Derma the were advertising free trial they charged me 4.97 onceand 4.87 second time and after 11 days they charged 89.94 +84.97 total of 174.91 please someone can help me to get their number how to get my money back.

  • Adele K. Raines

    I was unable to reach REReviving Eye Cream by phone. Busy, busy, busy. So I sent an Email and stated that if they failed to cancel my order, I would contact the Attorney General of the Commonwealth and report the company for major fraud. Within 24 hours I had an Email stating that my account had been cancelled and that I would be receiving a partial refund.

    Sure enough. The money is in my bank account and my bank statement shows no new charges to my account. All is well, that ends well.

  • Debnes

    Close one: Angelina Jolie Unauthorized Revyve Scam

    After placing my order for the “Free Trial”, I received a confirmation email. This email contained the actual “terms and conditions” that bind you to the scam.
    I read that after the free trial period I would be charged $96.90 per month. The 14 day trial begins when the order is placed, not received.
    Another thing is that the initial ad was using Angenlina Jolie as the founder, and a story about how she wouldn’t allow Brad any part of the company… Etc. Angelina is in no way connected to
    “Revyve Skin Advanced Ageless Cream”. That said, I immediately called them to cancel the free trial. Not without some effort on my part to stick to cancellation, the girl finally gave up and said she would refund the $6.95 and send a confirmation of my cancellation.
    This she did, and I received 2 emails with confirmation.
    The phone number not on the list in this site for “Revyve Skin Advanced Ageless Cream” is:
    1-844-REVYVE1
    ‭1 (844) 738-9831‬
    Mind you, I will keep a vigilant eye on my account to be sure they did not slip through a litigious crack in the mumbo jumbo.
    I hope this helps someone.

    Debnes

    • Rachel Vrabel
      Rachel Vrabel

      Debnes, thanks for your comment, it sounds like you did everything right to stick to your guns to cancel this trial. Getting an email confirmation is crucial. A lot of times they’ll tell you on the phone it’s cancelled but don’t send that, and then they bill you again. At least you have this should they charge you again, you’ll have something to show your bank to file a fraud dispute. Have a great day! Rachel

      • Debnes

        Thanks Rachel-
        The terms and conditions were extremely lengthy. I think they are counting on people not to read everything they are signing up for. The agent asked me why i would cancel before receiving and trying the product. I told her that i don’t want to do business with any company with such deceptive practices.
        So ladies- Always read everything as soon as you can get your eyes on it, and stick to your guns. Their job is to keep you in their clutches until they can successfully bind and drain your wallet.
        In other words, rob you with your own consent.

        Debnes

  • ADRIENNE JONAS

    I was stupid enough to be scammed twice. Cannot recall the name of the first group that gave me a very bad time on the phone but did cancel the subscription in the end though I paid for the “free” trial and the first shipment. It was either Radiant Revive or Pure Eyes.
    The second one was supposed to be from Judge Judy saying she had given up that to concentrate on her face and eye creams. I called them as I just received a shipment but this time after holding on for a long time got a nice lady called Precious and she found my order and supposedly cancelled it and is supposedly sending me a confirming email and she gave me a cancellation number. Hopefully this will go through. The Company in this instance is called Velaire Anti Aging Face Cream and the phone number that worked was 888-382-7947
    Thank you so much for all your work in helping those of us that have been foolish enough to believe the scams. I did the same thing with the Keto pills that supposedly were approved by Shark Tank to lose weight – forget about it – I put on 2 lbs!!

  • LaVonda

    Beware of the product Angeletta. I ordered the “free trial”. It then said to take the ageless eye revitalizing too. I thought ok 2 products one shipping and handling. WRONG. Two products with 2 shipping and handling. I let that go. Not wanting to have a big issue on it cause I was dealing with the death of my mom. Then a month later, Christmas eve, I get emails from my bank stating I have overdrawn. I had not bought anything and I knew I hadn’t overdrawn. So, I went to look at my recent spending and I see where I was charged $88. some odd cents and $89. and some odd cents. Luckily it came with a number and I called. Customer service was quite rude. would not answer any of my questions until I answered all theirs. I was then informed that I did not receive a free product trial but a free TIME trial. I was to cancel out before the deadline. I never saw any of that in the fine print. They were quite rude. After a heated chat she stated I could receive 30% back of my money on a product that don’t work. I said I wanted to speak to the supervisor and she said the supervisor was not available. More heated chat. Then I was put on hold. When she returned she stated that her supervisor said she could do 50% off and refund me. I let her know I caught what she was saying by letting her know if she can talk to the supervisor so can I. She informed me that the supervisor was not available to ME. She said she could give me a full refund if I returned the products back in their boxes unused. How would I know if their product didn’t work if I had not tried it? I told her I was going to call BBB and report them. She tried to make it sound as BBB would be on their side. I let her know I will be contacting all places I can to show they are a fraud. I was put on hold again. She returned and said I would receive a full refund in 7 to 10 business days and hung up on me. The number is 888-408-6102. Buyer beware!!!

    • Rachel Vrabel
      Rachel Vrabel

      Hi Lavonda, thanks for sharing. I hope they sent you a confirmation for the cancellation. They are notorious for saying one thing and continuing to charge you. If you do have an email, this is something you can show to your bank for proof should they charge you again. Good luck, and I’m very sorry for your loss, this time of year must be very difficult. Peace and love to you. Rachel

  • JANE BUTCHER

    glowing skin 1-833-516-2372 never recieved anything from them seen on my bill for $5.96 then another one for $93.80. try calling the number no answer bad enough they charge this big amonunt and you don’t even get anything for it . no email or anything for the free trail or anything so try to cancel somethign that won’t even answer the phones and i didn’t order

  • Edie

    The Nova Essence Eye Cream – (888) 568-9577 “customer care”… not

    did exactly all the tactics you described above. I’ve cancelled my visa and suggest others do so to stop them from making future charges

  • Adele K. Raines

    One more comment. ReRevive can be added to the list of fraudulent offers. 866-460-3394. Out of California, but the package comes from Florida.

  • Adele K. Raines

    Folks, when a package arrives that you didn’t or cannot remember ordering anything, DO NOT OPEN IT!! I CAN’T EMPHASIZE THIS ENOUGH!!! Instead, in large letters on the package write RETURN TO SENDER. Then take the package to the post office and let them know this is a fraud. It is a Federal Offense to use the mails for fraudulent purposes. Then as you are on your way to the P.O., call you bank or card company and let them know that the this is a fraudulent charge and that you are returning the package unopened. If this FREE OFFER asks for your bank or credit number, then it is a BIG FRAUD!

    How do I know this? Fortunately, but too late, I have son whose deceased wife fell for one of these FREE Offers. Now I look at every FREE offer with askance and look up the information. Remember, “If it looks to good to be true, then it probably is!” Once burnt, twice shy.

  • debora melo

    Hi Girls,

    I also followed down in a scam like this… The name the company that sent me a sample is BLISS BRITE and the cream that I received is VERO CREAM.
    The point is that one interesting thing happened to me, differentely all of you, I was luckier. I contacted my bank (bank OF AMERICA) yesterday and the attendant responsible for fraud area told me that I would have to contact the company and order them to unsubscribe my name from their company. However I entered the bank website today and for my surprise the value was refunded.
    I was very happy, because I already imagined that it would be very complicated to me to reverse this situation directly with the company, even more because my english is not the best one.
    I am very happy! I Love Bank of America more than ever now! 😉

  • Kelli C Townson

    Naomi skin care products is also a scam!! I paid for a free trial & just paid S&H (I thought) then I got charged $90 that they would NOT refund!!! I don’t have the phone number but u can add did to you lost because it is a scam!!!

  • Deborah Dittman

    Add AngelicQuickyskinformula 866-203-7414 to your scam list. Like so many, it’s a trial offer with only shipping costs charged, and then in the small print apparently, if you don’t cancel within a certain amount of time you are charged for the “free trial”. I was unaware, and cancelled when I received the first charges on my credit card, but not in time before receiving a 2nd shipment and a 2nd set or charges. They say “nothing can be done”. Is that correct? Any watch dog agencies we can report these scam to? Thanks for your help.

  • Mary

    Angeletta Skin Cream – scam – They offer a 7 day window for cancellation. Price is $95 if not cancelled. Their phone number is 1-877-694-1843. Does anyone have a shipping address? I cancelled and they didn’t give one to me.

  • Falcon Blackmore

    One other method of filing a complaint about the company who scammed you on this besides the BBB – the FBI. For over a decade, they’ve had an internet fraud reporting site. Here is where to report this and any other internet fraud you’re a victim of. From past experience, I can tell you that scammers pay attention when they get a notice from the FBI more than from any other source. The credit card company can impact them no more than the cost of the purchase. The BBB can only damage their BBB rating that goes nowhere else. Consumers have to know and remember to check BBB for each merchant they buy from on a site other than Amazon or eBay (who have their own fraud protection service). But when it moves into the FBI’s domain they could be facing criminal charges, arrest, … That gets their attention, just like it would probably do to us if we got a notice from the FBI.
    https://www.ic3.gov/complaint/default.aspx

    Here is another Federal site that lists other places to report internet fraud + tips on how to avoid it. https://www.usa.gov/online-safety

  • Kim

    After completing an Australia Post survey which came via SMS on the actual Australia Post phone number, I was given the opportunity for a “free gift” as a thank you for completing the survey. I chose the DermaCare Glow moisturiser. I only had to pay the $3.95 postage. This amount was deducted from my bank account and the transaction reference was DermaCareglow.com Online. A couple of weeks later 2 amounts were deducted from my account $37.11 then $147.77 with the same reference. After using the URL: http://www.dermacareglow.com I used the email details provided: [email protected], the email came back as rejected by recipient. The phone number was not connected: 855-810-3479. I have cancelled my card so no further transactions can be deducted.
    A total scam, I cant believe I fell for it. They have obviously hacked into the Australia Post number. (I have notified them also)

  • Kristi

    Eyra Derma Skin Care

    I ordered a free trial where you pay shipping only. It gives you 18 days to cancel before being billed, Before 18 days they started charging my account. Of course when I call they are closed. I’ve already called my bank to dispute the charges and I left a message with the company to cancel. I also had the bank cancel my card so they won’t be able to try to bill anything again.

    This is the phone number listed on the bottle. 888-757-7914

    • Rachel Vrabel
      Rachel Vrabel

      Kristi, thanks for sharing! Keep trying to call and ask them to email you a cancellation confirmation. Believe it or not, I’ve seen people get collections letters when they just cancel the card and don’t get a hold of the company to officially cancel. It’s SO crazy they get away with this, but they do. Good luck! Rachel

    • Rachel Vrabel
      Rachel Vrabel

      Janice, READ my blog post…if you had even read one sentence you’d know it’s NOT ME who’s charging you. I give instructions how to cancel and provide phone numbers. Good luck! Rachel

  • LG

    I got scammed by Ambrosina Skin Cream from a Shark Tank advertisement. Here is the phone # 855-247-4259. I threatened to contact the attorney general and report their fraud. They only credited me back 50%.

  • Dorothy Schott

    I tried the phone numbers offered by your article, but the first one was not available and the second was not serviced by Restora. I called the credit card company and they gave me the number of: 866-605-0906 ,,. and that one went through. You might change the old numbers …for the time being anyway. Those companies certainly know how to try to get the best out of one.

    The offer that I received supposedly was from the company that the Queen of England’s new daughter-in-law owns. I was sure that it was on the level, but sadly, I was wrong. Live and learn.

  • sandra

    Youthagainfacecre is a scam. They charged me 87.35 for skin cream I did not received. Bank of america credit card services take the side of the vendor and I am the customer. What is wrong with this picture?

    • Rachel Vrabel
      Rachel Vrabel

      Sandra, they get away with it because most of these cream scams do post their terms and conditions, but they’re hidden at the bottom of the page (which is clearly SCAMMY), but the banks get behind them, despite them violating the negative consumer law… they are supposed to make it clear, but they don’t. It’s unfortunate. You have to be your best advocate against scams because more often than not, the banks won’t help. You can try contacting the cream company an demanding a refund, and at the very least make sure you reach them to cancel any future shipments. If you can’t reach them, have your bank cancel your card and get a new one, and raise hell with the bank manager while you do it. This is crap.. Good luck, Rachel

    • Falcon Blackmore

      I have disputed many charges on my credit cards over the years. The key to getting them to side with you vs. the merchant is documentation not just your word against theirs.
      To begin with, ALWAYS take a screen shot of your order. I have mine and there are no T’s and C’s on a popup screen or on theorder.
      If they are a known scammer, I give them the links to sources detailing their pattern of scamming not just yours. The bank needs some kind of backup to making a decision against a merchant. But they do it all the time so don’t quit if one customer service rep says no.
      Contact them in writing as well as by phone. Much of the financial world is still stuck in the dark ages of paper and mail. Just like when you want to cancel your card, the most reliable way is by certified mail, the same with contacting them about this. After your phone call, mail them a signed letter detailing the scam and enclosing copies of the documentation you have. One reason paper is better is that it contains the entire dispute. Those reps don’t have the time or motivation to document your dispute in detail during your phone call, and they immediately get a new call as soon as you hang up so they don’t have time to do it after the call either. So sending them those details by mail ensures they have your whole story.
      In this case, the BBB had 42 complaints already about this. That will likely be all the CC company needs besides my detailed story and a screen shot of the order. I may send them the link to this page, but because it’s not an “authoritative source” they won’t lend much credence to it. The BBB IS an authoritative source. Another authoritative source is the FBI IC3 site for reporting internet fraud. I don’t know how to track down previous complaints to them and doubt the public can do it anyway. But my complaint shows I’m seriously pursuing this case of internet fraud, further backing up my dispute of the charge. Again, the CC company looks for backup of any “charge-backs” to a merchant. What they do when they contact the merchant is send them copies of what I sent them for the dispute. Then they wait for a response from the merchant. In this case, after seeing all the formal complaints filed against them, including the criminal complaint, I’ve never had one doing anything other than do just what I request and try to smooth things over, hoping I will submit a withdrawal of my complaints (which I never do, but I can let them believe I might). This may sound like a burden but I turn it into a “get the bad guys” game. It’s a bit of “cops and robbers” where you can delight in the game and even more so when you win it!!

      • Rachel Vrabel
        Rachel Vrabel

        Falcon, thanks so much for sharing all this info. I think you hit the nail on the head when you said it all may feel like a burden because it really is. All of your advice is great, as far as documenting and taking screen shots, but unfortunately many of the people being scammed are elderly women on social security and they’re not too internet savvy. So, it’s really tough for everyone to jump through all the hoops to fight for their money back. What’s infuriating is that the banks often side with the vendor since the T&C are there, just totally buried on the bottom and you have to search for it. If you saw my CBS interview, they explained how this actually violates the negative option consumer law, yet the banks still want their money. It’s really sad. I’ll save this info for the FBI internet fraud complaints, that’s great info and I was not familiar. Thanks!!! Good luck with your case. Rachel

  • Carol Sam

    Name on bottle:
    Naomi skin care
    Denver, CO
    844-818-3708

    Listed on the CC as Derma refresh- 866-979-1105

    Listed on the CC as Healthy eye wrinkler to 866-979-2319

  • Barbara

    I go scammed but followed how to do everything and it worked out. They offered me discounts but I stood firm and said no and told them if they don’t cancel my subscriptions I will tell the Better Business Bureau and they did cancel with no more talks of discounts. She said I would have to return the products or be charged 29.95 but when I asked her where to return them she just said she will let me keep them. The number for jubile skin cream is 438-228-0170. Thanks for all the advice.

  • Peggy

    Additional phone number for Glamor Gold: 844-303-6280. They claim to be open 24/7 but low and behold they are not. The free-trial was no so free. Shame on me. I did call the bank.

  • Cheryl

    Thanks Rachel for providing the cancellation numbers. I was able to call Vero Revive and cancel without any problem. Except of course she wanted to give me all kinds of discounts which I declined. Then she told me I could keep the sample for 29.95 or send it back. I told her it was my understanding it was a FREE sample after paying S & H. She then said canceling was no problem gave me a confirmation number for the cancellation

  • Melanie

    I fell for this scam as well. Sept 7 I saw an ad on facebook that seemed too good to be true but also felt that if so many tv personalities were behind it and supporting it the product it must be worth a shot. The shipping charges appeared on my next credit card bill but nothing else. I just received another shipment of product yesterday and was very surprised. There was no invoice, receipt, paper of any kind in the package. I pulled up my credit card bill on line as we are in a postal strike and do not yet have my October bill. There is the charge at $190 and $199 posted at the end of Sept and again for October. They are on they are on the same bill as it overlaps the month. I now have about $800 in charges. I don’t tend to check my statement on line as I always get the paper statement. I can’t believe this has happened. I called and immediately got a person on the phone through Next Skin. Absolutely no refunds. She never hung up on me but stopped talking altogether. No supervisor to pass me to. She said their terms and conditions were posted. I never saw anything regarding an auto ship or what future pricing would be. Who needs $800 in face cream in 2 month??? I am devastated!!!! I will try to call the companies listed on my bill tomorrow but seeing everyone’s comments I am not holding out hope. The companies listed on my bill are on the list already. Wish I saw this blog before!!!

    • Rachel Vrabel
      Rachel Vrabel

      Melanie, this is unacceptable! You need to call them bank and demand more, better yet, call your bank and see if they will dispute the charges altogether for you. Normally if you threaten the cream company that you’re going to call the BBB, your state’s attorney general’s office, and the FTC and local news station, they will usually offer you SOMETHING, usually 50% refund at minimum. You need to put on your boxing gloves and play hardball with these crooks. Good luck, and I’m really sorry, this is awful! Rachel

      • Falcon Blackmore

        Thanks for doing this Rachel – we need more “guardian angels” like you to guard us from our own folly when we get scammed without doing enough research in advance to avoid it. Yes, it even happened to me for the first time in about 10 years because I got lazy despite being an internet pioneer and “pro” (former executive for a major corporation responsible for the management of all things internet, including legal issues like this). It can happen to anyone who isn’t cautious enough!

        I wanted to offer you more resource to file a complaint with regarding internet fraud. In addition to the FTC, a special unit of the FBI called IC3 investigates internet fraud.
        Here’s where to file a complaint of internet fraud: https://www.ic3.gov/complaint/default.aspx

        Here’s another Federal site giving you links to IC3, the FTC, and other internet fraud resources. https://www.usa.gov/online-safety

        There are so many comments on here, this comment will be instantly buried. That’s why I’m directing this to you so you can pass these two links on to all of your blog readers.
        Thanks again for your diligent work on this! Blessings and Namaste…

        • Rachel Vrabel
          Rachel Vrabel

          Thanks Falcon! I hope others will see this…and I’ll probably add it right in my review so it doesn’t get buried. I appreciate it!! xo Rachel

  • Deidra

    OMG! Velaire anti-aging face cream and eye serum got me. I have 2 phone numbers that are different from the number you have. They are 877-206-3914 and 877-206-3950. When I called “Velaire” the rep told me that I signed up for monthly shipments. I told him that I specifically checked or unchecked the box (I can’t remember if I had to check or uncheck the box at the time) that would automatically enroll me for monthly shipments. He said he went ahead and canceled any future shipments but, if I wanted any of my money back that I needed to have my cc company call them with me on the line. Then they would see what they could do for me. I had already placed a dispute with my cc company.
    Too many scammers in this world.

  • Jami

    My name is Jami, and I was also scammed 🙁
    I fell for the Robin Roberts Bella Radiance scam. I have 2 numbers that no one ever answers. The only email I have is a noreply. Even the website has no contact info. http://bellaradianceageless.com/
    888-281-7289, 833-623-6705. My credit card company is disputing. I was also told to file a complaint with my state attorney general. I suggest everyone else do the same. I have no question. Just want you to post and hopefully help someone else.

    • Ann

      Jami and Rachel, I have another number for Bella Radiance. I just talked to someone there and she did finally agree to cancel the monthly “membership” after I said why won’t you do what I am asking you to do? She was offering the various discounts and I told her I couldn’t afford them . I knew I was scammed . When I hung up, I typed in their name and this info from Rachel came up. I , too, signed up for it because of the Robin Roberts ad. This is the number that was on my credit card app 844 532 7798

  • Tish

    Rachel, you have earned your angle wings for sure. Thank you for this blog and allowing others to post with their experience. You all are right. I got scammed into ALLURALUXE face cream and eye serum for the trial. Their number is 888-313-3616. You are right persistence is key and thanks for saying not to give your card number to look up your account. I’ve called and been told my info does not exist, they can’t send me to supervisor because I don’t have account, even though when you call it immediately greeted me with my name and address. They did ask for my card number to look up my account, because of you I said no you have my address. They hung up on me. I called again and got someone else. This one was saying I do have a trial it’s not a subscription so nothing to cancel until 14 days. I was persistent like you said to be (otherwise might not have been ) and after her negotiating discounts etc she finally agreed to cancel. And because of your blog and your list of how to deal with this I demanded an email of cancellation. Luckily I saw your blog before the trial period was done. I was told I have to return the trial product at my cost and $19.00. At this point I have the cancelling email so I’ll gladly return at my expense just to be done with this stress. Thank you so much. And everyone else please read some of these blogs, great info and it all works what they say to do. Good luck to you all.

    • Rachel Vrabel
      Rachel Vrabel

      Hi Tish, thanks so much for your comment, you made my day! Usually people don’t find me until after they’ve been billed full price for the trial (or several months of billing), so I’m glad you caught yours in time!

      If you’re still looking and really want a SUPERB combo of skin care, please take a moment to check out the Posh 911 Moisturizer (only $20) mixed with a few drops of the Cann I Be CBD oil ($42 but will last for months).

      It’s honestly FANTASTIC and the results have been unexpected. CBD (which is a full spectrum hemp oil) has an anti-inflammatory and healing effect on the skin, and moisturizes, but what’s shocked me the most is how it has shrank my nose pores to look almost non-existent. And the 911 cream has caffeine for immediate tightening so it’s really perking up this 46 year old face of mine 🙂

      The effect has been nothing short of amazing and I can’t wait to blog about this! I know you didn’t ask, but I’m assuming you got the trial because you were hoping to find something that works well…. and this combo has impressed me more than anything has in 10 years…I think the key is mixing the CBD with the moisturizer. CBD has many healing properties so I guess it’s no surprise – the best stuff we get is from the plants 🙂 I’ve also been mixing the CBD with body butter, it’s all very relaxing and pampering as well, which is what I look for in skin care.

      Take care and good for you for being tough with these crooks! I hope others see your message as well! xo Rachel

      • Tish

        Rachel, you responded back to me on Oct 23,2018 after I sent you a message thanking you for doing this and that you saved me. Sorry it’s taken so long to respond my email crashed for a while. Thank you for your advice on the lotions etc you have tried. Especially the anti inflammatory. I’m going through some kind of auto immune disease ( been 3 years and still haven’t figured it out) but what happens is any thing I’ve tried on my face blows up my face, turns it bright fire red and burns. I end up going to ER cause neck starts swelling for IV Benadryl. All I’m using now is Vaseline and so far that’s the only thing that won’t irritate me. Haha hence the reason I got excited with the so called “trial”. I think I’ll look into your suggestions and try a small bottle of posh 911 moisturizer and the can I be cbd oil. Thanks for the advice. And if by chance it gives me the reaction no worries I have friends lined up willing to take these items off my hands lol. Now this is a one time purchase right……no contract when I look it up??? Haha sorry couldn’t resist. But really a one time buy right??? 😜 Thank you again for doing this not only did you save me from hundreds of dollars but also a lesson on how to handle these issues, which I’ll never get involved with again. But you’ve given me the tools to perhaps help a friend. Thanks. Tish.

        • Rachel Vrabel
          Rachel Vrabel

          Hi Tish, thanks so much for your comment! So sorry you’re having so much trouble finding a solution for skin care that won’t irritate you. Yes, the Posh Moisture 911 and Cann I Be is just a one time purchase – no free trials involved, no auto ships and no contracts of course! I’m having a great result from this combo. It’s actually fun to add a few drops of the oil to the moisturizer – and it feels great on my skin. Let me know if I can help – I linked you to both, it’s hard to find the Cann I Be since it’s under the new products section. Thank you! Rachel

  • Sandra Yeaman

    Thank you very much for this list. After reading your suggestions, I called one of the numbers listed for Glamor Gold and was able to cancel my account, resisting all the percentages off the agent suggested. Fortunately, I found this within the 14-day trial period.

    • Rachel Vrabel
      Rachel Vrabel

      Thanks Sandra, I don’t get these types of comments too often thanks for sharing! Usually it’s long after someone’s been billed. Glad you caught it!! xo Rachel

  • Frieda

    Just adding two names – just scammed and am now stuck with $400 in charges for two bottles. Had to cancel my credit card so they could not charge again.
    Companies are: MYSKIN – 1-844-746-2122
    and SKINCLEAR – 1-855-842-0297
    products were: Next Skin and Skin Finesse
    What a disgusting way to make a living!!

  • sonia kircher

    This site has scammed me of course. I found the amounts x 2 they are charging me on my cc.
    I fouund its this company started this year omg

    Sending me L’Averla cream

    Has anyone else had any luck with stopping this company please without cancelling your cc.

    thank you sonia

    • Rachel Vrabel
      Rachel Vrabel

      Sonia, I would contact your bank and ask for the number of the company who billed you, they usually bill under a different name altogether. You’ve got to try and reach the company and cancel the auto shipment. If your bank can’t give you a good working number, then I would demand that they dispute these scam charges. Good luck! Rachel

  • Jo

    Heres a number for dermalift that worked. 855 6723297. They were listed on my bill as cmb and wouldn’t tell me what that stood for I agreed to a 35% refund which I don’t know if I’ll see but I called my credit card and they are they caught charge me for another $89 which I haven’t gotten the bill for and the credit card is disputing and and taking off my bill what a rip off

  • Birgit C

    Please add Pure Ravishing Skin / Joli Skin for “free” trials with shipping of $4.95 and subsequent credit card charge of $95.
    I have cancelled (well, I hope they got the message loud and clear) and have received a “Refund Confirmation” email .
    She still tried to coax me into giving me 50% discount for future subscription but I threaten with BBB and Att Gen as per your advice and have now received an email informing me of discontinuation of future subscriptions.
    The numbers I have are +27872325497 & +27872325514
    Thank you for sharing this information

  • Helene

    Alert! Tell everyone. Scam!
    Costs me $400 @ month!!
    Skin finesse
    And next skin antiwrinkle cream
    Total amount…. 60 ml $400
    Not worth it. Company then charges you to the max of yr credit card! Lady refused to give me return address… No returns or refunds people! But i have to pay $$$ in us dollars. How can they do this? Credit. CArd company says they can only give u a new card but cant help You at all. They kNow About them. Says it is legit…. Did u read the fine print. THEY CAN CHARGE WHATEVER THEY WANT…… NO FOLKS Just go to the store and buy products oNly for what u want AND POSTED PRICE. Who needs another jar every month….. They are vampires sucking yr Account dry. BUYER BEWARE….. beware. PEOPLE DONT FALL FOR THIS!!!
    Dont we have something better to. Do. With our money like eat?

  • Wendy

    What numbers do you have for Purley Organics? I just came across your article and I’m concerned that I have fallen for a scam as well. Funny thing is I’m normally not this stupid. I want to try to get on top of this before I get stuck in some recurring billing situation.

    Thank you,
    Wendy

  • Liz

    I thought I would share this with you: When I received my credit card statement this week, I quickly realized that I had fallen for one of these scams. In addition to the initial charges of less than $10, there were two other charges for the same products totalling nearly $400. Fortunately, there were company phone numbers listed beside each charge. I phoned one of the numbers, was adamant that I was cancelling my order and succeeded in having both orders cancelled (in the one phone call) and getting an e-mail confirmation of the cancellation for each one. I then wrote to my credit company in an attempt to have the amount already charged credited to my account. I don’t hold out a lot of hope for that, but I did manage to cut my losses…a not-so-small price to be paid for my stupid mistake. Believe me, it will never happen again!!

  • Michelle

    I am a homeless widow, no income, no bank account, no car, zip! One night I used my friends debit card without their knowledge and ordered a $4.95 Juneau trial. It’s been almost a month but no product came.
    Company says there’s a ups track # and it came on Sep. 6th. I confessed to my friend but the company will take 90.00 when his ssi check goes into his bank acct. on Oct. 2nd and every month after! He is a viet-nam vet, disabled and lives on less than 900.00 a month. PLEASE help me STOP this nightmare. Will I go to jail now?

  • Michelle

    I fell into a scam as well…I was able to call the company within 24 hours ad cancel the subscription, The woman gave me the run around, but once I mentioned the BBB she was willing to cancel. My question is the number I called is different than the number that is listed with the charge on my credit card. Should I also call the other number? I did receive a confirmation email stating the subscription was cancelled. Thanks!

    • Rachel Vrabel
      Rachel Vrabel

      You should be good Michelle, they usually use a different phone number on bank statements to mislead people, that’s why it’s always good to contact your bank and ask them for the number of the company who is billing you. Thanks for your comment! Rachel

  • Kim

    Hi Rachel,
    I too have just become a victim of this ever-growing scam, and so coming across your article above gave me a little bit of comfort, knowing that I was not the first -or the only – to be scammed by these “free trial” skin care fraudsters!
    I was browsing on Facebook one evening, and came across an offer for the free trial of skin products used by the likes of Marilyn Denis, Jen Valentyne and one of the other beautful ladies from “The View” – local Canadian TV hosts – all of whom I admire.
    I signed up for the “free trial”, paying only shipping charges – and yesterday got the shock of my life to find out that they had enrolled me an an “auto subscription” and that for the 2 creams which were originally supposed to cost CAD 4.00 each – I was now facing a bill of CAD 385!!! I was devastated …. by the breach of trust, the lack of co-operation from both the credit card company and the defrauding company, and my own gullibility! I should have known better!
    I too would like to warn so many others out there, and will flood social media as much as possible in the coming week …. but wanted to alert you to add these 2 names to your ever-growing list:
    * Technicskin.com (Phone No. 1-844-878-2664) and
    * Skinbalancetoday.com (Phone No. 1-833-459-652)

    Unfortunately, because these companies will not provide me with a “cancellation number” – my bank will not take any further action or “block” them. And because I am out of the 14 day “trial period”, like many others, I am left to pay this huge bill …. but will be cancelling my credit card as soon as the payments are made and verified in the next day.

    I will also gladly share your blog above to Facebook – if I can figure out how to do that 🙂

    Thank you again for raising awareness and trying to stop these crooks.

  • Mary

    Thank you so much for suggesting to call the bank to get the number since it wasn’t listed. I did get a number from the bank and was able to cancel my account and did receive an email stating it had been cancelled (see below) I also asked for a cancellation # which he gave me. None of this happened easily. He made several attempts to suck(er) me in:

    This is to inform you that your order of (46) Vero Revive Moisturizer has been cancelled.
    Please find the summary of your order below.
    Purchase ID:
    Order Date:09/19/2018
    Cancellation Date:09/24/2018
    2018 © Vero Revive

    The name of the cream is: Vero Revive Moisturizer
    Name of company appearing on card: Nova Youth
    Phone#: 844-629-2870

    It was a Shark Tank lure on FB.

    Thank you for this great service.

    My bank also put a Block on the company.

    • Byl Bill Butler

      New Number for the Same Product under a different name. DERMA JOIE Anti Aging Cream and DERMA JOIE Eye Serum. Their phone numbers were only obtained from my Debit Card Company. There were two (2) phone numbers for the products I received “FREE”, by paying S/H. There was NO mention of it being a Trial for any number of days. Had it did, I would have not ordered it – that’s how I do things. I tried to use a Prepaid Debit card at first, but it was rejected. So stupidity stepped in and ordered the “FREE” Products using my Bank Card. However, I did receive the $5.96 S/H Anti-aging cream and the Youthful Eye Serum for the $4.95 S/H fee. A total of $10.91. But that is all I ever received within three (3) months. Those we’re ordered on November 30, 2018. But recently, as of March 2, 2019, I find this “company” had withdrawn 2 separate amounts on the same date, of $93.80 for the cream, and $92.85 for the Serum. I called them, but the first call was garbled with loud voices in the background- sounded like a multi-person Argument. The operator who initially answered my call, left me hanging, as I repeatedly said “Hello”, “Hello”. Finally someone hung up their phone, without saying a word to me. I called back the next day, got a non native English speaking lady, who kept repeating that the first “Free” order I received was for the $93.80 and the $92.85 charges. After vehemently telling her that I had not received ANY OTHER ORDERS since the S/H charges, she said payments had been denied in the previous months, but the current charges were for the only “FREE” + Shipping and Handling Products I received EVER! Again, I emphasize that I only received the “free” shipment ordered on November 2018, got them in December 2018. December “Free” but pay S/H arrived. But NOTHING Arrived in Jan, Feb, or March 2019. Honestly, there was NO mention of “having to Cancel, before…” in the ad. Finally, the operator said that she could refund me ONLY $80.00 and it was returned to my card by the evening. Today I find the receipt for the initial received items. It states that a Grand Total of $10.91 on November 30, 2018 was received and my products would arrive by December 5, 2018. I will contact them again today and contest the defaulted refund. Wish me GOD’s Blessings… if no results, then my Card Company will file a COMPLAINT, then I will file with the BBB and the FTC. Thank you, this long narrative serves as my tool to fill out the necessary paperwork which is usually required for further investigations. Byl Bill Butler

      DERMA JOIE
      New Numbers: 1-844-200-0364
      1-833-228-4399
      DERMA JOIE
      1. Anti-aging Cream
      2. Eye Serum
      None of it works, and the Dr. Oz, Christy Brinkley, Oprah, Ellen, Princess Megan, Demi Moore, Shark Tank rip offs use the same containers – with slight variations and use those Same Ole Testimonies with the African American girl at the head of the testimonial list saying “I have been using______name Changes____ for a few weeks now…”.
      Best of Life for the PRICE of VANITY-
      ©Byl Butler 2019

  • Odette M. McNeil

    Got scammed by Essence PH Eye and SKin. Their # is not included on your list. It is (866) 203-7398.
    Although I totally missed it in their add, your “free sample” turns into full priced items if you don’t cancel within 14 days. My $4.95 & $5.95 shipping turned into charges of $86.95 & $89.95 respectively. The billing company is ANGELICQUICKYTHFORMULA. I have filed a dispute with my bank and cancelled the subscription.

  • Kl

    Adelina skin cream and eye serum. Exact same scam as everyone is describing. 4.99$ shipping for free trial. No mention of addtional charges or subscriptions anywhere. False celebrity endorsements, (this one specifically said this product was designed by Kelly Ripa and is used by her daily). I did call them several times they will not let me speak with a supervisor ever, they will not let me return the full bottles of product, and they already charged me approximately $90 and said that Im in for monthly subscription. They don’t care that they’re already reported to the Better Business Bureau for this problem, and that I’m going to contact them as well, they really don’t care at all- they were practically laughing about it. It’s very frustrating , I don’t know how these things haven’t been stopped already.

  • Heather

    FINALLY!! I had my credit card company get ahold of someone at VITASILK!! I had about 10 numbers I was calling and of course no one ever answered for over a week!!

    This is the one I called (via VISA) and get ahold of someone and cancelled this $*&%!!
    1-866-978-1127
    I am still out $400 but at least I hope there is some relief to any future issues… sigh….

    • Peggy

      Number for Glamor Gold 844-243-1297. Prepare to argue and insist on total refund. No discounts!!! Then file a charge dispute with your credit card. They are very helpful.

  • Barb

    Lucky talking to a live person to cancel my trial order for Next Skin and Skin Finesse at these numbers.
    1-877-296-6889 and 1-855-849-0086. Make sure you get a cancelation email sent to cover your butt if other charges appear on your card..

  • Nigel

    You have not added this company New Skin to your list … they just got us as well $##@^%&*(***%%$#@
    numbers for them : 844 296 1584 & 855 269 7238

    LOUISE
    September 10, 2018 At 6:01 Pm Reply
    Beware of scam for Next Skin anti wrinkle serum 855-849-0086 and same number for Skin Finesse anti-wrinkle Cream. So angry

    • Kristine Culpepper

      Here’s another one- L’Ojesete Wrinkle Freezing Cream. Their number is (877)646-5092. The charge on your card will show up as “VITALWEALTHONLINE”. They charged me $94.99 after I stupidly ordered a free trial with $4.95 shipping. When you call just keep telling them you want a full refund. They will offer you discounts and free jars. They will say they do not give refunds. I asked for a supervisor and after going through all the discounts again she finally said she would give me a 75% refund and then hung up on me. I called back again, got another supervisor, threatened them with the BBB and accused them of deceptive marketing practices. I finally got a 100% refund and an email confirmation, which I forwarded to my bank and the money is back in my account. I didn’t even open their stupid cream, which I also told the supervisor. Don’t give up and don’t take anything less than the full refund, no matter what they say! It may take awhile, but you will get your money back!

  • Ellen

    another scam to be careful of: Deals with Kelly Rippa’s face cream, shows up as “mytruebeautyVNTV” and “JITLADS LLC 8772” on statement if you miss the cancellation period. phone number for Customer Service to cancel is: 855-561-6291
    thanks for your website

  • Valerie

    I just got my free trial from Vitasilk? I tried calling today to cancel subscription b4 the 14 day trial and I also
    Emailed. I didn’t connect with a person. Just left a voice mail. Any info on this company would be appreciated. Thanks

    • Rachel Vrabel
      Rachel Vrabel

      Hi Valerie, I really don’t have any additional information other than what’s in my blog. Those steps and directions are as thorough as I’ve got. Good luck! Rachel

    • Brigitte

      Hi Valerie

      Could you please email me the phone number and email you found for this company can’t seam to reach them to cancel my order .Please help.

  • Scott

    I have another scam product to add to your list. It is the:

    Avila Ageless Serum & Firming Cream

    They offer a “free trial” for just shipping… but as all the others there is some fine print… somewhere… that locks you into an autopay-autoship system. Upon cancelling, they will offer all the way down to 80% off… and that offer holds even if you call back to restore your account (just in case this is actually a working product… lol). Thanks so much for putting this list up!

  • Si

    I ordered a free trial $4.95 + s/h for total $5.95. Didn’t think that was too bad. Until I checked my checking account today and I now have a pending charge of $87.43. The free trial was for Juneau Skin Serum and apparently they are sending another one for the total cost! My statement shows the company is Terrific Beauty Wellness on Brown Road in Mesa AZ. I have searched for the company and Juneau Skin Serum and all I keep finding is to order the free trial. I can’t find any phone number to call and cancel, which they probably won’t anyway with this being a scam. I talked to my bank and they said I need to try to contact them first. So if anyone else has dealt with them and/or has a phone #, please help me and let me know. Much appreciated!

  • Sherry Smith

    Vitasilk 1-866-944-5643
    SCAM SCAM SCAM!!!! I ordered a sample pkg but unfortunately they keep sending me products at least 2 a month and I can’t seem to contact them to cancel my account! HELP!!!

    • Rachel Vrabel
      Rachel Vrabel

      Call your bank and ask for the number of the company who is BILLING you, it’s usually a different name than the cream. Good luck! Rachel

      • Kathryn Warren

        Hi Rachel:

        I also got hooked in the scam with Vitasilk. I paid via credit card, so I am working with the credit card company but like Sherry, none of the phone calls or emails have resulted in a response from them. One of their phone numbers just reports “technical difficulties – call back another time”. Rachel, may I ask how would the bank have a possibly have a different phone number?

        • Rachel Vrabel
          Rachel Vrabel

          If the number you have on file, or possibly a different number the bank can give you from the back end of their records, can’t produce a human, this should give your bank a clear picture that it’s a scam and they should BLOCK those charges and work with you on a dispute. If they can’t or won’t do this, you should find a better bank. Seriously it shocks me some of the banks seem to be in on these scams. Give them hell. Good luck! Rachel

  • KAREN MCCUMBER

    stopped this eye cream LUMARE SKIN EYE CREAM 4 MONTHS AGO. Still getting it, stopped it at my bank. My bank says they keep sending it under a new name! 866-346-1930 is one of their phone numbers.

  • Sandra

    This isn’t a question but info on what I am going through with Vitasilk. I fell for the face they used Marilyn Denis’s name and photo to advertise for a free trial but pay shipping and handling of approx $9.00. I did receive! I telephoned 3 different phone numbers, numberous times, to cancel further orders and was unable to get through to any one. I left many messages for someone to call and why I was calling. No one returned my call. I sent approximately 26 emails and received no response. Further monies were withdrawn from my account and no product has been received. I have shut down my bank account and reported the issue to the fraud department but was told there is a good chance I will not be reimbursed. So the end result is even if the fine print says if you cancel within a certain time there will be no more charges, that is not true! Not one person returned my phone call and emails. I feel angry at myself for falling for this!

  • Barb Laskowski

    I to fell victim to one of the celebrity cream scams on an add that I saw on my yahoo home page. It was for a company called Dream Serum. I paid $4.95 & $4.90 for shipping on 2 items plus $2.49 for some kind of VIP.

    All of a sudden, I find that I’ve been charged $89.87 & $88.99 two weeks later. I didn’t see those charges until yesterday because I had been traveling. Then I had a call from my card company about more charges from them possibly being fraud. When I called the company this morning, I was told that I had “agreed” to the terms and conditions before I placed my order. I do not believe that because I got caught up in one of those things years ago and I do read now. Unfortunately, where they have you is that it’s your word against theirs. After her starting at 35% refund for the most recent charges and then going to 50% (neither of which was I going to accept) I finally received a full refund on the most recent charges. I then spoke with a “supervisor” who again gave me the
    whole story about I had accepted the terms. She again started with no refund, then it went to 35%, then 50% and I did finally accept 75%. I let her know that I had googled them and found many reports about their practices.
    I still plan on reporting them to the Better Business Bureau and whoever else I can think of. It would be good to add them to your list of companies above. The phone # is 855-778-3026. Unfortunately, I think there is one large company behind all this who is just using multiple names for the fake products. Where they get you is linking them to celebrities. Mine was Savannah Guthrie but I’ve seen the same sort of thing with Kate Middleton & others.

    • Beebee

      Same exact thing happened to me. The celebrity was also Savannah Guthrie and like an idiot I trusted the site, in part because of the fact that her name was connected to it. Same money situation, paid 4.95 and 4.97 shipping and handling for my tiny trial sized products. Two weeks later got charged almost 180.00, no new products have come, and I am told it was for the unreturned trial size. I am careful and I read every word of the adds to make sure I am not signing up for some sort of membership. But, unfortunately that’s exactly what I did. I turned down the repeated offers of discounts for both future shipments and partial refund. I finally threatened to report them to the BBB and the rep agreed to a full refund. I then called my credit card company to dispute the charges. She told me to call back if I don’t get my refund within ten days. I am worried though because I didn’t get a confirmation # or email. This was also under Dream Serum and their phone # is 844-616-4504

      • Rachel Vrabel
        Rachel Vrabel

        Beebee, if you can, call them back and demand a cancellation email. They will continue to charge you and when you call back they’ll pretend you never cancelled. You’ll want something to be able to show your bank if it comes to that. Good luck! Rachel

  • Steve

    RevyveSkin and RevyveEye 1-844-738-9831 If you signed up for a sample you will get an automatic shipment and a substantial bill. I was able to cancel before anything was shipped

    • Mary Jane

      Hello I have just been scammed by a company called FINALSKINTODAY. their emails came from ‘skinbillinghelp.com’. The products are named SKIN FINESSE and NEXT SKIN. This is how it happened: There was a newsfeed article on Marilyn Dennis; how she is quitting her TV show to concentrate on a new line of skin care products. I read this article and since I have watched her on TV for years I thought this was on the level. When I followed the provided link I was connected with the above mentioned company. I stupidly accepted an offer (shipping only) on Aug 17 for two skin care products. On August 31 I have two transactions on my credit card totaling $386.87. I called this number 1 855 303 3110 and spoke with one of their representatives.They absolutely refuse to cancel the two transactions dated Aug 31 2018. I cancelled my order and have had my credit card company dispute these payments….PLEASE ANYONE WHO IS TEMPTED BY THESE ADS…DON’T DO IT!!! I have two jars of worthless product which has cost me $386.87 plus I’ve wasted a couple of hours this morning trying to get myself out of this mess.

  • Anonymous

    Velaire anti-aging cream and serum free trail paid 8.90 in S&H on
    8/13/18 . Now I have 2 charges on my debit card, one for 67.33 and the other for 67.28. So much for FREE. I tried to call the customer service number on the products box (888)382-7943, was on hold for 45min or more the the line just went dead. Please let others know there’s another facial cream scam going on. Thanks and God bless you.

  • Lisa

    BEWARE OF FINAL SKIN CARE free trial – THEY ARE SCAMMERS I thought I was getting a trial skin care cream for just the shipping and handling – to find they charged my credit card over $400.00 dollars on my credit card. They are scammers they were not clear on their terms and conditions listed on their website- they made the process way to easy. I called to get a refund and they just continue to talk over you and would let you get an inch word in there terms and conditions were not clear listed on their on their website. Please be aware of this company they are not legit they wouldn’t even tell me where they are located or provide me with the CEO name , they told me they don’t have a CEO or have a finance department. If you are scammed by this company please report to the BBB there are over 15 complaints of this happening to other customers. Also file a dispute with your credit card company. Stealing peoples hard earned money is to just.

    • Susan Sanders

      Hi Lisa

      Same thing happened to me. I posted here on April 25th. Never got my money back. I can’t believe they are still getting away with it. I kept asking the lady for an address and she said they don’t have one. I told her I didn’t know how she slept at night. I reported them to the BBB and FTC but never heard back.
      Sue

    • Lisa Reedinger

      From one Lisa to another…lol…
      … the ONLY way i was able to receive a partial refund was by knowing the name of the Rep. I spoke to! AND..then did infact write to my States Attny Generals Office, which has THE BUREAU OF CONSUMER PROTECTION AGENT in that office, maybe im a dork & they all do?? 😉 However, she mediated w/the company & i did receive my full refund! Yay me!!!
      It isnt over— yet!! The letter they wrote to the Consumer Agent was so far from the truth…i can’t even say their name is truthful!!!
      And they’re to charge me $93+… this was Aug. 28th..i have a credit card that u dont talk yo a person, u must write a letter!!! Great!!!
      I might close the whole thing out…period!

      Rachael…i can post– again!!!

      KEEP TRACK OF WHO U TALK TO WHENEVER U CALL!!!
      THANKS…
      LISA IN PA

  • Thomas

    Another to add to your list, Peraglow ph# 1-866-201-1963, saw this on news channel, thanks god I caught it in time. phoning company and bank ASAP.

  • Diana

    I don’t have a question but a company that scammed my husband. It is Dream Serum, phone number 855-778-3026. $180.00 later

  • Marilyn Hamilton

    Gleam and Glow is using Marilyn Dennis as a lure to receive free trial. In the small print it gives you 18 days to cancel. I called 1 866 218 8576 and was told there is no return policy but after much discussion she SAID she canceled my account and told me there would be no charge of $109. I’ll have to a wait and see.

    • Rachel Vrabel
      Rachel Vrabel

      Hi Mary, yes of course! 🙂 Have you checked out my Top 3 Wrinkle Creams? If you just want a great, collagen boosting anti-aging moisturizer, my #2 choice Kollagen Intensiv is an awesome choice! Lifecell is amazing and more of an anti-aging cream that also doubles as a wrinkle filler and primer, it’s a bit more expensive but also a great product. Thanks for your question, Rachel

  • Angie

    Well I got scammed also. I ordered a trial of Glamour Gold Retinol Eye Serum and Retinol Face Cream. Paid the 4.94 & 4.97 shipping price for these items. Just looked at my checking acct. I have 2 charges from Capo Skin Cream for $89.94 on 8/26/18 & 8/27/18. Then I have one charge from Skin DRMA Beauty for 84.97 on 8/27/18. The phone numbers reflected on my acct is 844-232-4485 & 844-615-1604. Of course they are closed tonight so I’ll be calling them in the morning. Yes I seen it on Facebook. Ugh!!!

  • Lyn

    To give you more scammers! Wellmedia.com and widespread wellness. Been ripping me off since dec2017 and I didn’t know. Certainly no products received. The latest was p/h only from jubile skin. Very angry with myself but did as you said bank cancelled my card so thankyou

  • Rozine Gibson

    I went on Yahoo news and they have an advertisement for a facial cream called Jeune Fleur. It is linked to various celebrities. It says that you can receive a free trial but when you put in your credit card number…you are automatically charged for an additional item. The number to cancel is 833-211-5399. This is a total scam!!!

  • Myrna

    I got scammed by VitaSilk, $4.98 and $5.98 for 2 small samples, which was OK. Then they charged $115.00 and $119 to my Visa! I called my bank, RBC., spoke with their fraud department, got the charges removed, cancelled my VISA, (I now have to apply for a new one) and the charges were removed from my bank account. These people are crooks and thieves, do not be sucked In like I was.

  • Lynn

    I saw a Shark Tank backed add for Lumineri face and eye cream trial on Face Book and sent in for it. It arrived and it was ok but nothing special. The trial said nothing about auto refills. The next month the two products arrived again in a undiscriptive package and I was billed almost $200. I googled Lumineri and found a customer service number to cancel any further shipments. Guess what I got in the mail yesterday? Another shipment of the two products however this time, there was a small piece of paper included with a customer service number, 844-747-9022. I called it and spoke with a nice representative named Jessie. Jessie asked for my cancelllation confirmation number from last month. I replied that I wasn’t given one. She then informed me that she could not refund my money without it. she then processed my new cancellation number so if I receive another shipment, I will be able to send it back and get a refund.

  • Lisa Cunningham

    I love your work! You are great to have devoted your time to helping others in such a practical way.
    I just got scammed by Radium Bloom …..any contact details are most welcome…..
    Keep up the good work – You’re a scam solving Angel
    Lisa

    • MJ

      I just got scammed from Juneau Beverly Hills, same thing as everyone else, free trial just pay shipping and handling for 4.95$ i didn’t even realize they had charged me 14 days after their “trial period” until I received a package in the mail with a new moisturizer(a month later), and i looked on my bank statement and found a random charge for $89 that I didn’t know who it was from. I called it and the guy who answered said customer service and when i asked what business i was calling he said a skin cream and weight loss pills! So then i tell him i didn’t know this was a subscription and i want my money back and he said he can’t refund the 1st charge and can only refund 50% of the second charge! After I told him it was a scam he tells me i should of read the terms and conditions, ***hole. I reported it to Better Business Bureau. I’m just so upset! I will call my bank tomorrow and dispute the charge.

      The scammers info:
      juneauskin.com
      [email protected]
      866-440-1851
      Info as it appeared on my bank statement:
      SHININGBRILLIANCE.COM/ 888-506-6518 TX

  • Beverly Surratt

    Another scam for 14 day trial. I fell prey to it. Grrrr. Ordered cream and eye serum on 7/30/18, received on 8/15/18 (the 16th day) and then was charged $88.87 and $89.03. I did call in and was told that because I did not cancel within 14 days, I was charged the two amounts. Apparently, the information was in the terms, however, I did not receive a confirmation email of my purchase with ANY of those terms. I was told that I could only get a partial refund of $120.00. I agreed so that I could receive the cancellation emails and then called my bank to dispute and replaced my credit card. The phone number is 844-814-8531.

    Products: Jeune Fleur Face Cream & Eye Serum

    • Lorie

      I just went through the same thing. I had no confirmation or phone number. My credit card company said it is fraud and I’m getting new card and hopefully all my money back. Awful company .

  • Sandy

    Some free trial….never saw the faded, very tiny writing at the bottom of the email advising I would have to pay for “FREE” items beyond shipping. The fraud department at my bank advises this is “shady” however it is “legal.”

    I’ve already seen VitaSilk in several recent posts here with different phone numbers. The one that was provided in my confirmation email is 1-866-994-5643. I’ve tried some of the other numbers listed here for VitaSilk and you get the same recording with no response. I’ve left messages with no response.

    Bank advises they have 3 to 5 business days to respond to my many voice mails after which I can dispute the charges to my card. Unfortunately, unless someone responds back from VitaSilk so I can cancel their “subscription”, my only other option is to cancel the card.

    Thank you for sharing this information!

  • Mary Lou Barker

    you can add these names and #s to your list
    Adelina Revitilizing Face Cream
    Adelina Advanced Lifting Serum
    EYESERUM 888-727-0471 this # just rang and rang
    LJL SKINCREAM 833-417-3971 this # said to call back during business hours which i’ll do tomorrow

    Got this on Facebook with the Shark Tank people behind seeming to promote it!

  • Julie

    ESSENCE PH EYE and ESSENCE PH SKIN (844) 747-9020 and (844) 747-9021

    I too was SCAMMED. I received an phone call saying that they needed to complete my order. I called “Customer Service” the same day that I placed the request to try the product. I was told that I needed to commit to a monthly order or a three month supply in order to receive the “TRIAL”. i told them that i was not committing to ANYTHING and to cancel the whole thing. I no longer wanted to receive the TRIAL. The guy I talked to assured me that my account would not be charged.
    Needless to say, i received the product in the mail and my account was credited for the shipping cost. I now show 2 much larger charges for a monthly supply of the product. I immediately called the “Customer Service” and told them what had happened. She (Jasmyn) told me that I did not call and cancel before the 14 day trial was up and I was obligated to pay the charges. She said that she has proof that I placed the order and that they show no record of me talking to anyone. I was livid !!!
    She offered to give me a 25% discount, then a 50% discount, then a 75% discount. I told her that I was not paying the charges. I was going to report to my bank that this was a scam and that I was calling the BBB. She then, said that she would put in a request for a full refund and it would take 3 days. —I received a Cancellation email within seconds and also my bank account showed a full refund within minutes. I told her that I better not have anymore issues from this account. I am so skeptical of EVERYTHING already, but this just proves that you can never be too careful.

    • Rachel Vrabel
      Rachel Vrabel

      Julie, way to be tough with them! That’s what you have to do, thanks for your comment. Hopefully it’ll inspire someone else to take the same approach. Thanks! Rachel

  • Kim

    Add to your list. Phone numbers are bogus and can’t cancel free trial in the 14 day window. Only recourse is to cancel credit card.

  • Becky,Okparaeke

    On 5/17/2018,l ordered a free trial for $4:99 for shipping that’s $9:98 for 2products,5/31 my credit card was billed for $93, $93 for the product they advertised was free trials,7/01 l was billed again,called the company essencia and they told me l was supposed to call and notify them after 14 days,this is a big scam,women should be made aware of what’s going on

      • Rachel Vrabel
        Rachel Vrabel

        Melissa, sorry if it’s not on my list, I suggest calling your bank and asking for the number of the company who is billing you, it could be under another name than Essencia. They love to try to “hide” themselves on billing. Good luck! Rachel

  • Amy Stepp

    So Far So Good

    I ordered from Jeune Fleur Skin Cream 7-23-18. I called today to cancel. 844-814-8531 I spoke to someone immediately and was given an RMA # to return the item. They also sent me an email with the RMA#. I plan on putting it in the mailbox tomorrow. I have to pay the shipping both ways. I am just going to pay and not argue just because I don’t want to have to go to war with this company. Who knows, this might be the needle in the haystack, The Good Guy?!?Maybe? I sure hope so.

    • Steph

      Thank you for this information and phone number! I called today to cancel. He was very polite, gave me cancellation and refund confirmation numbers. When I asked if I should return the unused product he said no, that they don’t want me to have to pay for shipping for something that’s not working/not wanted.

  • Lisa

    Hi there! If you call back, tell the floor super, you are and will report them to the BBB, Consumer Protection Advocates, etc…maybe that will help?
    I did that..& followed up w/those reports!!
    I hear you, how DO they sleep?!!?
    Best wishes,
    Lisa

  • Linda Langham

    Do you have a number for Liva Derma it’s Betty White’s wrinkle cream!? If so please send! Scammed! I’m stupid!

  • Elena

    ordered a trial of Vitasilk and was charged $119,95 on my credit card. I’ve been trying to reach them at 1-855-315-8037. I’ve read your article and will call my bank to try and cancel & explain to them it’s a fraud… I will also try to find out where to report this fraud here in Canada. I hope to get my refund, l don’t earn a good salary and I’m scared they will charge me again.

    • Pat

      I fell for this. I did call Vitasilk at 866-991-4195. Cancelled the order. Shortly after I ordered the product I had a Unicef charge for $10.00. Then a KIWI.com charge of $647.83. Neither of them were authorized by me. They test the card with a small charge like UNICEF donation then hit you with a larger one like the KIWI.com. Make sure when you cancel you get their name, Time of call, confirmation number and date. I also got a confirmation by email. My bank reversed both the shipping charges for me and the fraud department is working on the others. Unfortunately I have to get a new card too.

    • Myrna

      Me too. Call your bank they will put you through to their fraud department and cancel the charges. I am with RBC and they were very helpful.

  • Lou Ellen Jones

    I just got the $4.95 free sample, just pay shipping scam. I cannot find a phone number or valid site because it is listed as Advertisement/Order Only. The company is Essence PH Eye(Revitalizing Eye Lift Serum) and Essence PH Skin ( Hydro Renewal Creme). Please add them. The “free trial” was $86.00 and change for each product. No invoice sent. No company number anywhere on packaging. The bank does not even have the 1-800 number on their info. I am filing a dispute with my bank and have to cancel my card to file the dispute. Thanks for getting this out there. I wish I had found this site earlier.

  • Suzanne

    Hi Lisa! I can’t BELIEVE I am in the process of what you are going through. Your situation is a carbon copy! I was on the phone an hour with them last night, and so far, have been several hours this A.M.on the phone, website, bank and the CC card co. What a headache and nightmare this has been! I made a one-time “trial” size purchase of $4.99 and was billed two separate times for $89.95 and $88.98 respectively.
    There seems to be a thread of “commonality” with respect to “Purely Organic” of deception, fraud and deceit. To me, unless you have something to hide,why be deceptive, defensive and deceitful? Why not have full disclosure? As I talked to them they were nasty, defensive, and continued to get more aggressive with me the more I demanded corrections to my account with the return of my money.. Upon speaking to their Supervisor, “Felicia,” it was very CLEAR that she was not going to rectify the situation. “Too bad” was her attitude. Sad, sad situation. That’s how they make their money…through deceptive practices such as this! They record our conversations and take our information, and give nothing back in return; how do they lay their heads down on their pillows at night and get a good sound sleep? They must get GREAT commissions for doing their jobs! Lord help them.

  • Shelley

    I just got scammed by Vita Silk. I ordered the sample face and eye cream for $4.95 s/h charge. Now 14 days later I have a $119.95 charge for “wowtmuscle.com” I had no idea what this was so I looked it up online and it’s some kind of supplement from a company in England. So I went back to the order confirmation letter I got from Vita Silk and when I got to the bottom in faded, tiny print was the message about “Diet Plus” that would be mailed to me and if I didn’t cancel in 14 days they would charge my account. I didn’t receive any diet pills, only the face cream. The company that charged me for the face cream is the wowtmuscle company. So now I’m on hold at my bank trying to get the charge reversed. I also reported the lot of them to the anti-fraud centre and sent all three companies notice that I am reporting them to the fraud department at my bank, visa and the Better Business Bureau but I’m sure it won’t matter to them, they will just go on stealing from people. so maddening.

  • Kerrie

    I would like to add prime bloom 1-866-201-1963 and peraglow same number. I had an intercepted ad while reading online for the free trial with paid shipping. Nowhere does it say anything about how long the tial is or how much they charge after the fact. I feel so ripped off. Just paid over $100 american….

  • Sandy

    Do you know anything about Prime Derma? Do you have their phone number? If you do, please send via email. Thanks so much. I didn’t see the phone number on your list. I cancelled the $5.95 offer. I was not given a confirmation number or anything, so I am concerned.

    • Rachel Vrabel
      Rachel Vrabel

      Sandy, I’ve heard of it, I would keep a close eye on your bank account to make sure they don’t continue to charge you. Get your bank involved if so. If you still have a phone number, I would call back and demand they send you a cancellation confirmation while you’re on the phone. Good luck! Rachel

  • Helena

    It’s called Vita Silk eye serum and it was advertised as a shark tank product….any way u have the number for it

  • John

    not sure who my wife ordered from but the initial charge for shipping and 1st reoccurring charge showed on my statement as Ngoskinformula 877-269-6996 Nv and Ngoeyeformula 877-290-8678 Nv
    next charge was simply ngo media, no phone number and for a higher amount. the 877-269-6996 number worked and they asked how the trial was and offered a ton of discounts before finally cancelling both. gave me cancellation numbers that i don’t have confidence in. Talked to bank and they disputed the charges and after talking with fraud, suggested closing account and getting new cards.

  • Kathy

    Radiant Revive 855-633-0203
    Sold me on the $4.95 trial, charged my account 89.95 on day 14 and refused to refund my money. I feel really stupid.

  • Terri Viveiros

    Agelessskincare 877-752-6916
    How many fraud claims does it take before the credit card companies deny them a merchant account? Seems to me the credit card companies are complicit in the scam billing scheme.
    Finally, scammers are now offering you a 50% credit if you don’t report them to credit card cos. 50% OF $95 great profit margin for nothing

  • Karyn

    Add Dr. Denese Skin Science to your list since their business practices are designed specifically to RIP-YOU-OFF. Everything about this experience is designed to deceive you by getting “installment” payments out of you for a bill that you paid-in-full, with unclear explanations, and to keep you on the hook for an unlimited time by continuing to supposedly deliver products to you that you did not order. Dr. Denese Skin Science may be skirting the line of legality – but make no mistake – their goal is to take your money by deceptive means.

    I saw Dr. Denese Skin Science’s special offer on TV. They offered a selection of skin care products for the seemingly reasonable price of $59.95. Everything from the advertising to the online purchase indicated that the price for their 7-piece, 90 day collection was $59.95 – period. They refer to it on their website as “Our Best Offer,” and say “Maximum Results Collection Reg $190,” with a line through the $190, another indication that you were getting the package for $59.95. I ordered the package and they delivered.

    Then much to my surprise, I started getting regular bills from Dr. Denese Skin Science. By some lucky accident, the credit card I originally used was lost and therefore cancelled, so they did not get the chance to pull their scam on me, but it could still hurt my credit. I was clear that I had paid the $59.95 that I agreed to pay. So when I got their “Priority Message” from their “EXPRESS RESPONSE DEPARTMENT” with “RESPONSE REQUIRED,” a collection notice telling me that I owed an adidtional $119.90, I called. I knew immediately that I was onto a scam when they said, “You got the 90-day supply and you only paid for the first 30 days. The bill is for the next 60-days.” WHAAAT??!!

    Dr. Denese Skin Science RIPOFF ARTISTS continue to assert that I own them an additional $119.90 for a product for which I was 100% CLEAR that I agreed to pay and paid $59.95. And for all their “explanation” of their business model online, while they continued to bill me TWICE for a bill I had already paid, the NEVER delivered any additional product.

    So here’s the deal: sign-up for Dr. Denese Skin Science and you will be billed 3 times what you thought you agreed to and at some point in this vaguely defined process, they will deliver you more product for which you will be billed 3 times what you never agreed to, and if you don’t put a stop to it, the Dr. Denese Skin Science RIPOFF ARTISTS will milk you dry!!!

  • Joyce

    I ordered the free trial for Dr. Oz face cream, there was
    nothing on the add that stated I only had 14 days to cancel anything so I thought that if I liked the product that I would have to contact them to order more at the regular price but then I got my bank statement today and there is a $119.92 dollar charge for another order plus three other charges to my checking account from them $6.95 – $4.95 and $2.95 for shipping and handling of the free samples. I called them at the
    1-844-513-7326 number and they told me to send the samples back to P.O. Box 7109 even though I had used
    some of it and they would refund the 119.92 when they received the sample product back, in the mean time I am
    now over drawn on my checking account and they said to
    bad that wasn’t their problem. I have talked to the band about this and they said that it isn’t fraud and the only way to stop the charges is to cancel the Debit
    card and they would issue a new one and they would flag
    the account in case they try to charge it again.
    We are 76 years old and it seems like everyone is out
    to cheat us in anyway that they can, I suppose it was silly to order the samples in the first place at our age but even though we are old we sort of want to look our best once in awhile, I already have other problems, I have breast cancer, the Chemo did not let my hair grow back, so on top of everything else I have not hair,I have to have a Masectomy bra, a wig and I thought maybe at least I might make my face look a litte better, actually I am not that wrinkled for my
    age, my skin is just very dry because of the Chemo and I thought that cream would help, How stupid can I be to trust that company, Good Old DR. OZ right !!

    • Rachel Vrabel
      Rachel Vrabel

      Joyce, I’m so sorry this happened to you on top of everything else! Make sure you don’t have any additional charges. If you were billed more than one s&h fee, they may have signed you up for multiple free trials. These scammers use Dr. Oz’s name to sell their bogus creams, he actually is not involved. It’s appalling they get away with this, especially with the elderly. I hope you find resolution. Best of luck to you! Rachel

  • Diana

    Dream Serum in Highpoint, NC. Phone is 855-778-3026. What an ordeal, but I finally got them to stop sending me product and they said they are refunding my money. I had my bank on the line.

  • Arrow Tyas

    I have 2 more numbers for you to add.
    I just got scammed by Final skin (Today)
    1-855-778-3710
    And Skin Balance 1-855-807-4891

  • Mary

    First of all thank you for your blog. I am not on Facebook but came across yours when looking for help regarding what I figured was a scam and mess I got myself into. I ordered a sample of face cream from Youth Skin Forever, out of Quebec Canada which I didn’t know at the time. Of course I receivced the one and only small sample and then noticed two charges on my credit card for $89.94 and $94.88. I immediately contacted my CC company and had the charges reversed which they did. However next month two more charges, and again reversed. Now the company sent their information and now back again I am dealing with trying to cancel this mess. I have read your steps to follow however having trouble contacting the company as all of their information goes no where. Let me know if anyone has dealt with this company and I will proceed with the steps and again contact my CC company to see if they can give me any information on how to contact them. Will keep you posted and will inform you of any info received that we can add to the list! Thank you again

  • Barbara

    Here’s another one to add to your list
    Vitasilk 1-866-944-5643
    They add all kinds of crap to your account that you didn’t order. Tried to cancel within 12 hours but they told me no until I got my credit card company involved. They are nasty people.

  • Pepai

    Colleen, I reported Purely Organics to North Carolina Department of Justice because if it looks like a duck and sounds like a duck it is a duck. This is a scam to gets people’s money. This company is not legit. I will cooperate fully to get this scam stopped. I think the owner may be Colleen Jorgensen. It is very difficult to research and of course as we’ve all experienced the company is not forth right. I wish you the best.

  • Sue Hillrich

    Sunny, the number for Glamor Gold Retinol Face Cream is 844-883-6640. The charge on my bank account said AntiAgeDerma 844-883-6640 same number same company. They did reverse a pending charge now waiting to see if they refund me the other charge.

  • Shirley

    Liva Derma retinol face cream 844-303-4065

    When I asked to speak to supervisor she asked why. I said to discuss business practices and she said the wait would be long but one could call me back. I canceled the account, but as of now they still have my money. 😡

  • Sue Hillrich

    I ordered a “free trial” of Anti Age Derma. Free trial is not free! After you pay the $4.94 s/h you are billed monthly. I saw a $94.88 charge on our checking account as pending and when I looked further down the list found another charge on June 22nd for $89.94. I immediately call the number listed in the charge summary 844-883-6640. Was told I had 14 days to cancel my subscription. Told her I never saw a subscription in their terms and I demanded they cancel my subscription as I did not authorize it, demanded a full refund of pending transaction of $94.88. She said she could refund 75%, I told her no that was not acceptable I wanted 100% refund and I wanted 100% refund of $89.94 from June 22nd. She said she could only give me 75% I said no that was unacceptable I demanded 100% refund. And she had better cancel my subscription! I told her that their actions were totally fraudulent and plus if you have a monthly subscription why they don’t send their products out? She asked if I wanted her to send me my shipment? I said NO I want her to cancel my subscription in full and demanded a full refund of both charges and asked for a confirmation number or email. She said I’d get an email but after looking I never got any email from them. So I made her give me her name and spell it for me plus she gave me her agent #. I immediately called my bank, explained what had happened and the lady was very nice. Told me first to try and call the company and cancel everything. I told her I had just done that and demanded they give me 100% refund of both monthly charges and that I was going to dispute the charges as fraud. The bank agent said the company had just reversed and deleted my pending transaction and I should wait 3-5 days to see if they refund the June 22nd charge of $89.94. She said maybe they will follow through since the pending charge had already been reversed and deleted. So I will keep checking my bank account for the other credit. If I don’t see it in 5 days I will call my bank back and dispute the June charge.
    DO NOT BUY ANTI AGE DERMA!! 844-883-6640
    TOTAL SCAM

  • Lillian Beard

    Trail offer from Bella Radiant phone
    # 888-528-4117

    I received sample and a bill for 89 plus dollars on a product I had no idea I had subscribed to

  • Ainsley Chung

    You may want to add Skin Flow and Final skin Phone No. 1855 306 5954. They have misleading ad for a free sample. They charge the postage and then send you the real product instead of a sample and then charge the full amount for the product and if you don’t cancel they keep sending the same product each month. I returned the second shipment to:

    P.O Box 1108 North York Ontario M3J 0L2.

    There is no company name. If you google skin flow /final skin you will see their ad.

  • Lisa Reedinger

    Re: PURELY ORGANICS..
    Their Company is located in Greensboro, NC…THE REPS are in HIGH POINT, NC, AND….all the EMAILS I SENT TO ‘SUPPORT’ i received automated replies, telling me to call the Customer Support 855-412-3133, and they could further assist my needs there. (Haa!!).
    I hope others received an actual email??

  • Lisa Reedinger

    Hi Carol,
    I also bought “the trial” for Purely organics, but they charged me a $2.49 fee in addition to the two $4.95 fees, they said it was the “membership fee”…i ordered on June 6, received my shipment on 12th, on 17th my card was ‘pending a charge of $89.95’..i didnt see it until the 21st. (I usually look at my snail-mail copy, )for some reason i looked online, called the company immediately!! NO REFUNDS…U SHOULD HAVE READ THE AGREEMENT! We will refund you the $2+…the first rep i spoke to didnt know or (acted like a moron) about the ‘restocking fee’ IF a person sends a product back..i told her she really needs to study what shes ripping ppl off & how!!
    I was fuming mad!! 2nd call, i was promised my full refund..and wrote name confirmation email down…
    3rd call…this girl had no clue!! I pretty much knew what to say & WAS getting $$$ back…at least some of it! She put me on w/a Floor Supervisor.. i had to find my previous notes, she was insistant on the girls’ name i had spoken to the 2nd time..or 0 back!
    Finally..as she said..there isnt anything we can do, it IS a legit charge…i saod the girls name w/the email she gave me!!!! Ha!!!
    She offered me 35%refund..which i knew was all i was going to get..i took it!! I received an email within 10 mins confirming this..& the $$ was back in my acct the very next day!!!!
    They’re awful to deal with!!
    I also reported to the PA BBB, & Office of Attorney General, /Bureau of Consumer Protection..they need more info, which i will happily provide what i have & can obtain on here!
    Best Wishes,
    Lisa in PA

  • Amy M.

    I made a purchase of Cosmedique and was scared that there’s a lot of scams over the internet and I will be one of them that when you tried to call them you will directed with a different company. I immediately call the number stated on their website and gladly, the number is working and I spoke with their representative. I then surely confirm that this company is legit. I was really scared of this scam thing. They have an email and phone customer service which I’m glad that I may be able to reach them.

  • Chris Camm

    First of all, thank you for all your hard work compiling the list of companies and phone numbers.
    Here’s another number:
    888-312-9545
    Company name:
    1. Lumineri Eye
    2. Lumineri Skin.
    Websites:
    1. shinyeyelook.com
    2. shinyskinlook.com
    Of course, there are no websites. If you search these web addresses, you are directed to sites about how to get rid of shiny skin, etc.
    During the cancellation process, my customer service representative tried to get me to change my mind by:
    1. Telling me that his mother had used it for a while and her skin was wonderful and why would I not want skin like hers.
    AND
    2. Asking me if the cancellation had anything to do with money. If so, he could apply his employee discount to my monthly subscription.
    I did as you suggested and asked for a confirmation of cancellation email. I also asked for his name. He gave me his first name, the first letter of his surname and HIS EMPLOYEE NUMBER!!!
    Hope this helps other people

  • Carol

    Purely Organic Cosmetics phone number 855-412-3133
    I ordered this for the 14 day trial that states you can TRY for 14 days. I haven’t had it for 14 days and I find two charges on my bank account for 88.98 and a second charge of 89.95!! I called them to complain and demand a refund. They offered me up to 75% off on “future orders” I said no, I want the current charges refunded. They claim them tell you about the 14 day trial includes the mailed time. This made me furious. After me making demands of refunds the gave me 50% off the two charges, which I finally took after calling them 3 times. So I got 50% of the initial subscription charges and canceled said subscription. This thing cost me $89.47 PLUS the 4.95 x 2 . What a RIP!!!!im going to call the Attorney General and report this scam!

  • Tinena

    I do not have a question.I I just want to thank you of your this blog to help out.. I have noticed this morning I was charged 100.00 for new serum cream which I have never even received..I totally agree with you we need to figh back this is not ok..

  • Finola

    Hi! My problem is i have no number to ring! Im in ireland. Was scammed by 2 comapnys. Derma vita and radiant bloom. So far €539.28. Im in tears. I dont know what to do. I feel sick…. what will i do if i cant find numvwrs for them???
    Thanks
    Finola

  • Colleen Bradley

    Hello ladies! (and gents) I regret I did NOT put the cancelation reminder on my calendar. That is my “usual” whenever I accept any FREE TRIAL which rolls into a monthly charge..I always cancel in time. HOWEVER, this one was for 10 days, come on! I barely received the item.

    Nonetheless, Here’s the skinny
    855-412-3133 is their number on my banking statement for the S&H I incurred for the “FREE PRODUCT”
    I spoke with Simone who DID cancel further charges HOWEVER was wheeling and dealing even down to the monthly cost only being 25% of their original fee…I said, HMMM If your product is so good why would you UNDERSELL it? And THEN I asked for a total refund on the NEW SHIPMENT (not yet received) because (yes, i DID NOT cancel in time)…but,give me your supervisor, the physical address and the correct website address. Simone says the supervisor will have the same information and I said, nonetheless, I would LIKE to speak with someone or write a letter. SO…she puts me on hold..goes back and says she will offer a 35% refund on the two charges $88.98 and $89.95. I said I will gladly take that and please, STILL give me the address and ph# and website.
    855-412-3133 and
    https://purelyorganiccosmetics.com/pages/refund-policy

    refund page

    physical address:
    610 Pembrook Road #10684
    Greensboro, NC. 27408

    I’ve sent in my email
    [email protected]

    for the refund and I pray I will receive it ASAP (3-5 days) per their policy. I hope this will help others. I am NOT the usual fall for a scam kinda chick…my bad for not canceling ASAP! That’s what I usually do to prevent scenarios such as this

    Good luck,
    Colleen Bradley

  • Lisa Reedinger

    Hi Rachael!!
    Thank you so much for sending me your Ebook, i appreciate that!!! As well as your recent exfoliating recipe, i cant wait to try that!!
    I have guess you could say ‘acne’ or Folliculitus x 14 years, it started after i handled my things rmthat were stored in my former landlords badement. There was a foul odor coming up to my apartment thru the sewer areas & under the sink in bathroom. He denied this for months, finally i had my HUD Inspector come look.. sure enough, sewage was coming in from the neighbors basement!! (My landlord had a list of repairs HUD wanted done, he failed to tell me he was selling the property & was trying to “get me out” as cheaply for him as possible, he had these neighbors harass me x8 months prior to beong forced by HUD to relocate within 23 days w/no assistance. (Having my SSI as my income, less than $700/monthly at that time.
    Dont get me wrong..i dont complain about my income, or the gove/state..which provides me w/these things..because i honestly need them to survive on my own, and appreciate & respect what i do have & receive!!
    I have been to a dermatologist that tried different creams & endless antibiotics.. my Family Doc, as well. My skin has gotten so scarred.. & tough, ppl stare i even got asked “if i have the Michael Jackson disease?”. I kinda wanted to go off on that guy..but didnt speak my mind 10-12 yrs ago.. now…lol, my toungue & i arent on same page at times!! Ha!!
    If you could suggest anything else. ..please do???
    Or anyone?? Have a great weekend!!
    Lisa in PA 😺

  • T.R.

    Vivid and Vivid Eyes creams should be on your list! They say it’s Kelly Ripa’s line of face creams. Phone number (855) 412-3144

  • Lisa

    Hi..hope u all had a nice July 4th!! I have another update on my scam, i called ‘Purely Organic’ again, (their reps must not be trained well, this girl simply told me I would have to speak w/her Supervisor, ..EXACTLY WHAT I WANTED!!!! 😊 She questioned me about WHO i spoke to & how they authorized a refund, ..i hesitated..(being far from organized, i found my notes from my previous call, Alexis even gave me an email confirmation ##…This Floor Super offered me a 35% refund. .i took it..& i asked her IF she knew how many reports have been filed w/the BBB & Consumer Protection Agencies about their scams??…she said “just because u feel that way, doesnt make it a scam, or a non-legitimate charge, you will be arrested for making fraudulent claims on ur credit card, if you say u didnt agree to our terms.”
    I did receive a confirmation email ..so i will see if any $$ is refunded on my card!

    I also was at a medical website & up pops this..”Kelly Ripa tells the truth finally”!!…and its the same ad.. same pics…only the name & location have changed. “TRYBELLAIRESKIN.COM” located in Las Vegas, NE..PHONE ## 855-594-3351.
    Same exact ad!!!

    • Rachel Vrabel
      Rachel Vrabel

      Wow, such a scam! They try to scare the elderly by saying things like they’ll be arrested, it’s disgusting!! Thanks for sharing. Rachel

  • Paula

    I fell for the Purely Organics scam too. Their products are Pure Eyes and Release Cream.
    Phone number 855-412-3133
    I told them I was extremely allergic and they immediately cancelled the product and sent email verification.
    Hope this helps someone.

  • Anne

    I found out that I have been a victim of the scam this Wednesday by receiving my Mastercard bill (the “samples” had been ordered around May 24 and there was no invoice in the package indicating the actual price or electronic invoice once I placed the “sample” order). I called my credit card company right away to contest the charge (by then I did not know that a second charge had been made) and it was clear that the employee I spoke to knew more about that kind of scheme then me. Since then, I have talked to two more senior employees (fraud and transaction contestation) and were also both very knowledgeable about such scheme, but they are also not willing to help me. I am in Canada and in view of the fact that the RCMP (Royal Canadian Mounted Police has declared such scheme a fraud) I am appalled that Mastercard cannot do more. It is apparently the same with VISA. Is anybody aware of a class action procedure against any credit card company on the basis of collusion of credit card companies in the States or in Canada?

    Also, I received a second shipment of the products. Since then I have cancelled the order through Skin Flow and Final Skin and received confirmation by email. Has anybody shipped the products back at that point to the PO Box address that came with the shipment. Again, there was no invoice and no company name.

    This kind of scheme is clearly created to steal from women. If it was aimed at men and worked at such scale, don’t you think the issue would be solved faster?

    I think that it is through solidarity that we will work this out.

  • Phoebe K

    Hi Bruce, I was sorry to read how you were taken advantage of. The same thing almost happened to me with a cream supposedly endorsed by the Shark Tank. It turned out the scammers were illegally using copyrighted material (stars from The Shark Tank and The Shark Tank logo) to perpetuate their scam. This is a common practice among these scam artists. Zuckerberg most likely had nothing to do with this scam. They just used his name to make their scam seem legitimate.

  • Marissa

    I’d like to cancel my luxe Revival cream. I really can’t afford it. So is there any way to cancel my order for good?

  • bruce

    i ordered the new chan/zuckerberg face cream, they also included and charged me for the eye cream (essencia) free trial (paid shipping for both). the trial date passed by two days and i was billed $94.00. i called 844 608 9649. the agent i spoke to told me i would receive a 50% discount. considering that offer insufficient, as i wanted a 100% refund, i asked to speak to a supervisor. natalie #417 said they would not accept a return or refund my money. she would not connect me with her manager and hung up ending the call with “have a blessed day!” i immediately contacted my financial institution, filed a fraud claim and canceled my card to avoid further charges. it concerns me that a couple (chan/zuckerberg) worth $500 billion dollars would not refund $94.00 to a person who simply wanted a “free” trial of their product. there was nothing on the receipt in the package about canceling within 14 days. i was told it was on their website. i know this is a site for women but, even some men care about their skin. i certainly did not expect this type of treatment from a fledgling company of such notoriety.

  • Irma Veloz

    Here is the number for Radiant Revive
    855-633-0203.

    They canceled the monthly subscription I was not aware of. I will be watching my credit card next month closely.

    Thank you for your help.

  • ANGELA

    The return address I have from Derma Viva is:
    Fulfilment House, PO Box 4008, Zurich Switzerland. BTW I live in Ireland.

  • ANGELA

    Address I have for DERMA VIVA IS: Fulfilment House, PO Box 4008, Zurich, Switzerland. I tried to post back the products by registered post but my local post office would not take the package as the airlines don’t take liquids!!!!!! So I will visit another post office and claim that I’m posting jewellery or something else.

  • ANGELA

    I’m IN Ireland too. I’m down €285 so far. I’m in the middle of cancelling my cc and hoping the bank will refund me. Cant believe I fell for this. Did you get sorted? Many thanks

  • Lisa

    **UPDATE ON MY SCAM**
    COMPANY-Purely Organic
    PRODUCTS: Release cream $4.95 & Pure Eyes Serum $4.90 (both transaction date & posted 06/06/2018 per my credit card)
    An add’l charge of $2.49; then..on the 17th, a pending charge of $89.95 shows up, i didnt see this until the 21st!
    I emailed the appropriate ‘cancellation email’ i received a computer generated email in response, asking me to call & speak to a Representative. I did that..she obviously didnt know about their “restocking fee” along w/a refund.
    She said there is “NO SUCH THING”..and u could hear other ppl laughing..THAT made me mad!!
    I didnt catch her name, or grrrr!! I usually keep my cool in these situations, but im rebuilding my credit, and $100 to me is alot of money!! (Very limited income!)
    2nd call 2/26, the Alexis said they posted the refund to the wrong address & it will be done, 5-7 days. I asked for a Confirmation ## & email…as they sent me on the 21st; she have me some numbers that have nothing to do w/my account, ref ##, customer ##, my address, AND their addresses are different on Credit card is High Point, NC..on product & shipping label is Greensboro, NC. PH ## same 1-855-412-3133.
    She offered to refund the whole $2.49 back!!! SERIOUSLY??!!??
    I have reported this company to my STATES ATTORNEYS GENERAL OFFICE; BETTER BUSINESS BUREAU (PA & NC!!)is coming up but i have to dispute these charges w/my Credit card company, it has to be very detailed & hand written.

    Thanks for reading & if this helps 1 person…i am thankful!!
    Best wishes to everyone..
    Lisa in PA

  • Barbara

    I just received my package from Skingenics.After reading about all the people that were scamed,I just couldn’t believe it. I’m afraid I am also being scammed. I am a bit ahead of them ,so I’ll start my calling who I have to.I have a phone number,where it takes me is another story.

  • Silvana Fox

    I fell for a scam. It was for Vitasilk. I found a number and called to cancel. Got my confirmation email and they even refunded a small amount however I JUST received another bottle. I immediately called them and they assured me there wouldn’t be another charge and my account was indeed cancelled. We shall wait and see I guess. If you would like their number let me know. I didn’t see it on your list.

  • Judy Cameron

    have phone for Glamor Gold–Superbeautiful face cream 1-844-839-5045 and for
    Glamor gold- Retinol Eye Serum 1-844-789-6650.
    I ordered trial sample or so I thought and then was charged 84.97 for each one. I have cancelled but they will not refund money as they said I had to pay for the product was not a trial sample. I will not be falling for anymore of these shams. Hope this helps others.

  • Fran Knott

    Thanks so much for the number. But, I feel compelled to add . . this free trial Nu Youth may also be associated with a “scam” computer protection service attempting to “sell” a contract. As soon as I hit “submit’, bells and whistles went off on my laptop and my computer was locked up. A message displayed on my entire laptop presumably from Microsoft’s computer protection service indicating that I had been hacked and I needed to call number on screen for customer service. Long story and I was quite tired and got myself out of contributing money to their bank account.

    Generally, I never access websites that are not secure (https).

    Take heed everyone – hacking is everywhere.

  • Pam

    I didn’t see InstantElixir on your list. Their number is 1 888 409 4430. They have a great scam going with a “free” trial which as you can guess isn’t a free trial after I was charged $89. Don’t fall for it, like I did. I called and cancelled on the 14th day of the “trial” once I realized what they were doing but no luck getting a refund. I did dispute with my bank and got a new card issued. Never did I see the terms they speak of nor did I see this agreement in writing thereafter. It’s a shame businesses think this is the way to do business. Should have looked here first!

  • Marilyn

    Avila Skin Care, phone # (877) 948-7683. It showed up on my charge card as “DJJEFFY*GetAluantiWS8779487683.” I was charged $98.41 exactly 14 days after I was charged $4.95 for shipping my “free” AVILA Serum Trial. They canceled my account and won’t charge me further, but they refused to refund the $98.41. I am working with the Fraud and Dispute Departments of my credit card to overturn the charge. The company is NOT accredited by the Better Business Bureau, and NONE of my web browsers could access the website.

  • Lisa Reedinger

    Hey there! I also fell for this “kelly ripa leaving morning show & look how young she looks” u can look THIS GOOD!! HA!!
    NOWHERE did i read u must cancel within 14 days..also, i was charged $4.90, $4.95 & $2.95 –ohh a sign up fee.. then today a $89.95! Hells bells!!!! (Sorry)
    I sent my cancellation notice, i received an email stating to call them..i did, out of ALL the fees…this Sales Rep offered to refund me the $2.90!!!! Are you kidding me???
    She wouldnt tell me ‘when’ my next cream would arrive, or couldnt..i was pretty hot by this point..told her..i certainly hope its lined in GOLD!!!
    The thing that hot me so pissed..is im on a very limited income ($775/monthly) & live alone..so this was like a ‘special treat’ for me! Plus at 54..i might have wanted to look 35 again?!? Lol
    I certainly will file a complaint w/every single organization i am able to!!!
    Has anyone started any “class action lawsuits”..?? I dont know if thats an option..however, if so..count me in!!
    Thanks for having this website..this is a wealth of info..i appreciate it!!
    Lisa in PA

  • Julie D

    Another “Shark Tank” approved product for $4.95 S&H: Essence PH. You get the Eye Cream & the skin cream but pay separate S&H. Nowhere is it mentioned that there’ll be $86.95 & $89.95 billed but 12 days later, there it was. Low and behold, other unauthorized charges started showing up the same day as well (Amazon, Starbucks, etc). I’ve disputed this with my bank but need to further call and demand a refund as my bank stated it was a temporary refund.

    The insert with the products has this info:
    Essence PH Skin- (844) 747-9020 or [email protected]
    Essence PH Eye- (844) 747-9021 or [email protected]

    Oddly enough, the charges from my bank are from GentleSkin Eyerestore: (877) 631-3228 for both charges ($89.95 & $86.95).

    I’m calling all three numbers tomorrow and have already canceled my card. I emailed and am waiting on a response.

  • Rita Arnold

    On May 31, 2018 I noticed an unauthorized chg on my online bank statement. I immediately called my bank branch manager. He backed out the chgs the same day. The next day the chg appeared again. I called the branch mgr again and he turned it over to the Dispute Resolution dept. After a week or 2 they contacted me and said they found it to be an authorized charge. This cannot be true I have never heard of this company nor ordered or rec’d any pdt from them. They told my bank that I would have to PROVE my cancellation. I cannot provide such proof because there was never an order made by me. I have expressed this to my bank. Why do I have to PROVE a purchase or cancellation??? Shouldn’t they have to prove the PURCHASE? I never rec’d an email purchase confirmation or shipping info as I do with other purhases. I also did not receive an email from my bank as I do when I make any purchase over $50.00. I have cancelled my card and rec’d a new one. Reported to FTC….BBB and State Atty office. Also looking for more websites to post on. I am so Angry! This is NOT a case of ordering or receiving a product…..This is out right THEFT!!! Bank is reopening dispute.

    • Rachel Vrabel
      Rachel Vrabel

      Yikes Rita! So sorry… sometimes I feel like most of the banks don’t help their customers at ALL! And I’ve seen people cancel their cards only to receive a collections letter months letter. It’s crazy what they get away with. I hope you find resolution, bank should have been able to give you a good number to call these crooks and cancel for good. If they can’t even give you a phone number or help you cancel, that makes me wonder why they uphold their bogus charges. Good luck! Rachel

  • Jody higgins

    Dermavivaskin +61 2 8046 6522

    This was supposed to be a free gift from wolloworths, just pay postage & handling
    Now several weeks later there taking $136.90 out of my account, im going to return it, i should maybe ring them first
    Rip- offs

  • meg

    I just fell for a trap from Skin Finesse/Next skin. I have tried calling the two numbers provided however an automated operator keeps saying their lines are “busy”. I emailed within 15 minutes of placing the order on [email protected] to cancel it. Have you heard of either of those products?
    I feel so stupid falling for this!

  • Kathryn

    I was scammed by RADIANTREVIVAL for $246.25 I live on disability and can’t stop them. No way to unsubscribe I can’t afford this,HELPLESS IN ILLINOIS

  • Debi Brown

    on Facebook, supposedly from Pauley Perrette & Dr. Oz,
    Nuvapelle Ageless Moisturizer”free trial” S&H $5.95
    EXACTLY 14 days later, our bank alerted hubby of suspicious activity-unauthorized chrg of $90
    talked to : ” DAVID ” @ 855-772-7556
    who claimed order # cannot be found & requested credit card # AGAIN {WE SAID NO!!}
    A secondary # : 877-302-5407

  • Deb Kirkland

    I fell for the free trial offer of Instant Elixir Ageless Eye Revitalizer. My USAA credit card had been charged twice before I noticed. Like most people, I did not realize this would happen when I ordered the trial for about 5.00. I was able to get a full refund and want to describe how I did it.

    I called 1-888-409-4430 and explained I didn’t authorize any subsequent charges after the trial. Phone rep said I did. I said I wanted refunds for the two charges made after the initial trial. I explained that I would dispute the charges and win. (USAA is great about the dispute process and have been with them for 30 yrs). The conversation morphed several times from 30% refund to 75%, etc. I did not play. I continued to state that I wanted full refunds and that I would win a dispute with my credit card company. At no time did I give any hint that I would accept less. She kept having to “check with her supervisor”, but she was back so quickly that there’s no way she was “checking” with anyone. I got full refunds of both charges and had my email screen open so I could see that I received notice of the refunds. She gave 2 confirmation numbers. I stated during the conversation that the offer was a scam and that experiences like mine were all over the internet.
    My advice is DO NOT PLAY, CONTINUE TO INSIST ON FULL REFUNDS, PROMISE TO DISPUTE THE CHARGES, SAY YOU WILL WIN.
    Good luck, hope this helps someone.

  • Janet

    no question, just a phone number for you. Glamor gold- 1-888-713-7853 if you want to send it back unopened you can. to keep the sample they will charge you another 30 dollars. I am sending it back.

  • Terri Colloton

    I was scammed by Glamor Gold. They bill under Pellucid Eye 844-716-9886 and Sunny Skin Cream 888-860-4098. No refund, but they said they cancelled my subscription and gave me a confirmation number.

  • Shelley

    I received a sample of Hydra Youth and Hydra Eye Serum back in April. I am now getting a “Monthly Supply” and can’t seem to stop it. 888 985-3296. I contacted them, but no help. Tried to mail the package back but had no luck with the address that was on the package I received. Any advice?

  • Duncan Brooks

    Essencia Ageless Moisturizer Repair and Restore
    Las Vegas, NV 89107
    1-844-880-5694
    Subscription scam; initial $4.95 and then $93.87/month thereafter.

  • Amy

    They sent me a free anti wrinkle face cream for the s&h few now just charged me 89. Need to cancel immediately illuminous

  • Carol Ann Cheek

    Instant Elixir – 888-409-4430 “Free Trial” offer turned into a charge of $178 and some change and was told that my “free trial” began the day I ordered even though it took 1 week to get the product. I used the product for, what was 14 days of receiving it and when I called to cancel and get a refund was told I couldn’t because I was past “THEIR” 14 days. They also used false advertising in my opinion by putting their offer with Laura Spenser’s article on her skin care products so it actually makes you think you are ordering Laura’s line in a “free trial.”

  • Suzanna Nyman

    Glamor gold out of last Vegas phone numbers 1_844_676-7675 844-840-7239. 844-842-4956 can’t get anyone to talk to me.keep getting disconnected. Have reported it to credit card company.

  • saby

    FINAL SKIN CARE IS A SCAM. TOUGHT I ORDERED A SAMPLE FOR 2.85$ BUT THEY CHARGED ME 147.44$ YESTERDAY. NEVER AGREED TO THIS. THEY TOLD ME IT WAS WRITTEN ON THEIR TERMS AND POLICY THAT THERE’S A 14 DAY TRIAL. I ORDER ON THE 21ST OF MAY. GOT THE PRODUCT A FEW DAYS LATER. IT’S NOT A 14 DAY TRIAL! CANCELLED THE SUBSCRIPTION. THEY DID NOT WANT TO REFUND ME. FILED A COMPLAINT TO MY BANK. ALSO COMPLAINED TO THE BBB AND FTC.

  • LISA

    I have been scammed by Glamor Gold.The bank told me the phone# was on my bank statement: 844-834-1519. Add # to your list.

  • Heidi

    Thank you so much for putting this site on line! I’ve tried for months to cancel future orders of Coal Eye Serum to no avail, but after finding this site with the company’s phone number I was able to finally cancel my order!!
    Thank you
    Heidi

  • Christopher Banks

    Adding to the list
    Glamor Gold
    844 615 1604 & 888 860 4102

    My grandmother asked for five bucks to try this product a month ago. The way it was explained was it was five in shipping to try the product, and we had a period to return it if we didn’t like it. I missed that they charged me ten, five per product, and just yesterday I got charged 85 more, called and cancelled, only for them to charge me 90 again today for the other product. The way they have it set up, even if I had called and said my grandmother didn’t like it, I would have only cancelled one cream. Be safe out there.

    Also, my bank advised me to cancel my card, they can’t charge me anymore now but they can refund me. I’m not giving up on this fight.

  • Annette

    I got scammed by skin glow facial this is the company they tried to charge my credit card $89.00
    I ordered Bella radiance face and Bella radiance eye for $4.97 each it states it a sample and nothing about charging your credit card.
    when i received it it was not a sample but a full order of the product.
    This is so awful that they are so many scams out there. I will be calling this company

  • Aaron

    Just one more thing that I think, hope, would help others in this situation…. I found this page impossible to find without my search engine landing me here. Perhaps, make this page (with all the scam phone numbers, etc.) more (or more easily) accessible from your home page. Truly, not trying to be critical, just helpful. All the best.

  • Aaron

    Parents were scammed out of about $300 by a “company” going by the name (this week) of Derma-Luminous. Bank gave their phone number as 1-877-202-6409. Parents have not, and are not going to call this number. However, this is the phone number the bank gave them. They just had the bank cancel their card, to leave no way to be further taken. Hope this helps someone.

  • William Fickes

    Here’s another number for the Vita Lux Skin Scam.
    877-499-6151. I never ordered the sample but it was charged to my credit card on 03/29/18 for $4,97. I missed seeing the charge and on 04/13/18 I was charged $94.97 for a subscription. I disputed the charge with CitiCard. On 05/26/18 I received letter and documents from Citi saying the charge would be reinstated because a USPS tracking # showed a delivery to my house. I never received any items but suspect a mail fraud, possible junk mail sent first class to assign a tracking number. Still fighting this.

  • Tiffany

    REVIVE: anti-aging facial cream & eye serum is a SCAM!!!! Elderly friend of mine got Charged $119.95 for each on separate days, placed on auto ship. Total close to $500 not including ovetdraft fees it caused. Trying to return to get $ back. Numbers I call have brief message saying to “leave a message.” 888-308-4018 & 877-224-2838. Reporting to BBB and raising a shit storm!

  • CC

    Here’s the information from the charges on my credit card.

    SMOOTH SKIN 8779285014 IN
    01/13/2018 $89.73

    and

    ESK*ALINASKIN 8885081069 WY
    01/12/2018 $98.42

    and

    888-847-5785*AVIQUA 8888475785 CA

    And here’s the addresses they gave me when I called and asked them where to send my attorney letter:

    Luxure
    561 Keystone Ave #310
    Reno NV 89503

    and

    316 California Ave #738
    Reno NV 89509

    Good luck, everybody.

  • Joan

    Could someone please give me a # to call to cancel Revyve skin care. I’ve received the free sample ONLY. They have taken $145.00 from my bank for 3 months now and have not gotten any product. Gave me a skin rash anyway. Thank you. Please help.

  • Rekash

    You pay shipping & handling with Avecreme. Get the product. Then a few weeks later you get random charges as high as $80 from Adermeye. This is the scam. Make sure your account is set up to get text or email alerts on all bank charges to catch these scammers.

  • Joella Losee

    I ordered glamor gold ageless cream on Sat.19 May with a reference number and the I got a call from (supposely them) with a local number saying the product didn’t process correctly. They wanted my cc number again but would not give it to them and wanted their 800 number so I could talk to someone. The number they gave me was windows support number. I called my bank and nothing has been charged yet and I’m suppose to get the product Thurs. 24. I want to cancel my order but can’t find a number to cancel.

  • Amber

    Anyone know a number I can call to cancel this NU youth cream. It’s a trail but charged me 90$. I want to cancel

  • CINDY

    i have a cream from instant elixor PROACTIVE REPAIR. They say to call

    I just got a cream from instant elixir-PROACTIVE REPAIR at
    (888)409-4430. They don*t tell you what you*re paying for it! They say to call customer service at that phone #. When you call, you are on hold forever or you wait for a call back that I never got!

  • Elizabeth Hudson

    THANK YOUY so much for your list. I just cancelled my subscription to Nu Youth. Here’s the number:

    877-298-1919

  • Sharon Carter

    Atheno Face Serum/Eye Cream 877 882-1820. I’ve ended up paying $89.95 for the serum plus 4.95 for shipping for several months. After realizing these were ‘orders’ not samples I finally got them to agree to give me a 75% credit for the current month only. So my loss is about $310. I’m also contacting my state’s Attorney General’s office and the Better Business Bureau. Good luck to each of you who have been taken in too.

  • Hannah Ung

    OMG-look @ how much $$ we’d lost for our stupidity over these scams, lesson learned! We’re always beautiful, no matter what age, no need to dap on our faces those fake products. No more online ads!

  • Nancy Stamm

    Instant Elixir 1-888-409-4430

    Saw a “free trial” for just the shipping and handling. Before I even received the product, I was charged over $80.

    I called to cancel, had to call several different numbers to get to the right person. They cancelled and refunded my money.

    For the next three months I was charged $4.95. I had to call again to request a refund and cancellation. We will see what next month brings.

  • Betti

    I got scammed by glamour gold. Two separate charges for $98 each. I called the number listed on my bank account and was given the run around and offered a discount on my next order
    I lost it! I don’t have that kind of money to this around. What a scam

  • Bonnie Kennedy

    Thank you so much for your comment. I am partly to blame for my scam. My order date was 4/22/18 and I received my trial product on 4/27/18. Day #14 is 05/06/18.
    Today 5/06/18, Sunday, I email my cancellation and RMA request to “[email protected]”. I received a response that my request #4529 has been received and is being reviewed. Also, I did call their phone number 1.833.657.0555, and a voice mail responded that their business hours do not include Sunday.
    On Friday, 05/04/18, withdrawal from my bank in the amount of $119.95 from Aglesspro. Also withdrawal of $119.92 from Shine Skin.
    And now the fight is on. It is day #14 since my order. Tomorrow I make my phone call to them and then go to my bank and deny the charges.

  • Linda Taylor

    Hi, I left message 10 mins ago asking for 800# to cancel Adelina Skin Care cream and serum. I ordered via my credit card and pd shipping of 4.99 and 4.97 for the two items. I rec’d and do not want to continue. I found the number on my credit card statement as you recommended. It is:
    888-599-5086 for the cream and

    877-771-6781 for the serum. listed as a Colorado company. will call Monday and see what I find out when cancelling. I will also file a dispute w/ my credit card company if they don’t cancel auto shipments. Thanks Linda Taylor

  • Linda Taylor

    Hi, unable to find #800 number to cancel “Adelina” moisture cream and serum. I ordered both with 4.95 each off my credit card. It is not shown on your list?? Any idea what’s up with them?

    Thanks for your help

  • P Linville

    I have been being billed for a Propureskimcare cream, but I ordered one called glamor gold, I have tried but there is no way to contact these people Do you have a number?

  • Timothy Kellogg

    I saw an ad for a “Free Bottle” of Krasa Skin Care online and ordered it for the $2.98 S&H. The cream came in and I gave it to my fiance. Today I was informed my credit card had blocked a “suspicious” charge for $103 from “Youngerlooking-skin”. I searched the web and found several sites talking about this type of scam. I found your site and didn’t see their phone number so I called my bank back and they gave me the number (844) 612-5872. I called and was informed my 14-day free trial had expired, but they could extend my trial period to May 20th (total of 30 days). I took that offer as they said I could only cancel during my free trial period. I told my bank to keep my card blocked until I get the issue resolved, just to be safe. I’ll call Krasa back on Monday to cancel and see how that goes.

  • Katrina

    I’ve just been hit by Total Age Repair for another cream that I didn’t order, I only paid £4.99 for a trial offer? Can’t see it on your list, does it come under anothrr name please?

  • Ellen

    CANCELLATION CONFIRMATION

    Hello Elaine,
    This email is to confirm the cancellation of your ProtectPackage™ postage guarantee.

    If you have any further questions, please don’t hesitate to contact us again. Customer Service: +44-20-3608-6397 or email us at [email protected]
    This is the email I received on asking BeautyandTruth for confirmation that they would not send out any more orders – that I wanted to cancel completely. The email above only confirms that the postage protection ?! is cancelled. I phoned BandT customer services only to be put on hold…and hold….and hold..I am going to my bank to ensure no more money is sent t this “company.” They are total scammers..

  • Cindy Addison

    Glamor Gold – I got the sample for $4.95, but they keep calling me to verify my cc number. When I look them up on my credit card bill for the $4.95 charge, the 800 number is no longer in service. However, when I try calling the number back that they keep calling me from I just sit on hold with music playing. I want to stop this prior to my 14 day free trail is over. Any suggestions? Of course like other post the packaging has no phone numbers or addresses to refer too.

  • Patsy Peton

    RESOLVED and I am surprised. Received “free” trial product from PureRevives (charged $4.95 postage and handling). My credit card was charged $119.95 within 2 weeks. I immediately contacted the company and they did cancel “subscription,” which, of course, I did not request anyway. I returned the products (at my cost) and waited, and waited. I contacted the company again (by phone and email) several times and was told the refund was in process or on the way. It took over a month to actually receive the refund, but it finally posted to my credit card today (a process that should have taken about 3 days.) I kept an accurate and detailed “paper trail,” kept bugging the company, and filed a claim with the Colorado BBB. A lot of work, but it paid off – I was refunded my full $119.95.

  • Susan Sanders

    The names used for mine was also Final Skincare and Flow Skincare.
    Phone # 877-296-6889 & 855-715-6422
    My bank says they can only cancel my credit card to prevent future charges and keep my email confirmation I received from these scammers.

  • Sharon Dickey

    For Instantelixir Proactive Repair & Instantelixir Ageless Eye Revitalizer I responded to a free trial offer for $4.95+shipping & $4.90 + 1/2 price shipping. Fifteen days later charged $89.98 & $88.99 but I didn’t catch it until I had a pending charge for those same amounts 04/35/2018. I called the number on the package 1 888 409 4430 & was told I would get a 50% refund on the shipment in progress (nothing could be done about the charge for the original trial offer) & to just keep the shipment once it arrives. I was given cancellation numbers for each product & would get a confirmation email within 48 hours. Hopefully, both the email & refund will show up. My eyes are open now!!! Thank you for your hard work.

  • Susan Sanders

    This should be illegal!! I can’t believe all the comments here. This just happened to me too and I am livid!! When they sent me the sample, there was no packing slip and there was no company name. I knew that wasn’t right.They will send you the sample, but then they keep charging your credit card large amounts (so far $374.00 CDN) and when you call them, they are very condescending and tell you that you have actually signed up for a “subcription” When you ask where this so called agreement is, they say it is right there and that you should have read the agreement. . They will not give your money back even though I didn’t receive any more product! We need to fight these scammers!!

  • alison

    Free trial of hydraclaire cream . tried to cancel Got the Phillipines despite it being 5 am on a saturday. was on the phone on the stated 1800 number for over an hour. Finally got an email confirmation that “no further orders would be sent ” Nothing to say the original free trial would be cancelled Could not get through again to their “customer service” number. They said i ordered a product… no price given .. by not Ticking a box to say I DIDNT want it. Lies and more lies Beware!!!!! I’m not confident that my credit card wont be charges for this product Other reports of scams say this will be $139. I’ve emailed them demanding a reply but none forthcoming.

  • Vmoses

    Rachel,
    Thank you so much for your blog. I have had these issues before because it’s so hard to tell the difference from a scam and the real thing. When I ordered from Revive Skincare, there was not micro-type disclosure of the fact that it’s a trail, and that your 14 days start from the time of the order. I have been caught in that scam before, and my bank only covered one purchase, and I paid $93 for the add on product that I could not remove from my cart. Red Flag!! It did seem legit this time.

    It is so frustrating trying to get that product advertised on Shark Tank. Does this product truly exist??

    Thank you,
    Valerie

  • Sue Johnson

    Stupidly I thought I would try the “free samples”. It ended up costing me $148.56 after I tried to cancel. Be sure to read the fine print if you order one of these. It tells you that if you order the sample, you will be billed for the product unless you cancel in 14 days. They were “kind” enough to refund $$35.49.

    Facecreamreveal 888-662-9631 NV
    Eyeserumnaturalcomplex 877-741-4898 CA

    Never again will I make a mistake to order a “free” sample.

  • Dori Jalazo

    Another scam phone number-
    Radiant Revive 855-633-0203
    I don’t know how I missed it. I always look for the fine print.
    Spent an hour , started at no refund, then 30% then 50% then 75% and finally after asking 50 times got supervisor and argued more started back at 35% I laughed, Ended up with 100% refund. Now I am waiting to make sure it comes through.

  • Julie Coulter

    Glamor Gold- I thought I was getting a trial
    just pay shipping they sent me 2 jars in the same box.
    Charged me shipping twice 4.95. last month.
    today the following month charges 89. but from 2 different companies. on the same day.

  • DALE

    You can also tell your story here. https://www.facebook.com/FaceCreamFraud/ I have notified my state Attorney General, Florida’s Attorney General https://www.facebook.com/pambondi/ , the B.B.B. https://www.facebook.com/BetterBusinessBureau/ , the Federal Trade Commission https://www.facebook.com/federaltradecommission/ , and the F.B.I. https://www.facebook.com/FBI/ about this scam. so all are aware of this happening. Please contact their Facebook page ant tell them this needs to stop. The louder our voices, the better chance we have in victory and warning others.

    • Rachel Vrabel
      Rachel Vrabel

      I go over this in detail in the blog… I would go back and read it. Best to contact your bank to dispute the charges if you can’t reach the company. Rachel

  • KATHY

    I tried to leave a comment but it would not accept the URL address, I tried several ways.
    I was able to cancel my “free ” trail among other products they added.
    Simply Flawless Anti Aging customer service # 888 514-5879. I was one of the lucky ones.
    Thanks

  • Donna

    I ordered Made Pure trial and did not realize that the trial was only for 14 days – the site did not say anything about limited time. So I got charged the full price of $89.95 and $84.95 for the two different products I was trying out. I called the phone numbers to cancel – 888-683-0840 and 855-341-3931 – These were from the same company of Made Pure. I did get the subscription cancelled but I have to mail back the products to get a full refund. I was surprised that the service was polite and willing to refund me but will let you know if it actually happened. Thank you for your site, I wish I would have know about it before I ordered these products.

  • Rita Nardelli

    I am 73 yrs old I orderedba free trial of radient revive but now am getting more in the maili tried to cancel but they say I am past the trial time I am allergic to product they gave me a hard time on the phone not a good business practice

  • Rick Roll

    Omni Face Cream purchased from Instagram 877-640-0839

    Almighty
    Black mask – 877-646-5909

    You have to state that you cannot reproduce their terms and conditions. When you call they will say not to dispute as you don’t have a chance. Since they cannot reproduce or include their terms in email correspondence. Nor do they notify when they charge the end of trial. This company is a scam and do not use their worthless product.

  • Noelle

    I stupidly signed up for the Viva Derma face cream..would you have a no that I could contact to cancel the subscription…thanks Noelle.

  • Zandra

    The charge will appear on your bank statement as:
    WELLBEINGLIFE
    Revive Anti-Aging Facial Cream

    TOTALS
    Sub Total: —
    Shipping: $4.95
    NEED ASSISTANCE? GET IN TOUCH!
    Please contact us directly by calling (833) 657-0555, if you have any questions or concerns about our products. Thank you.
    Get Revive Skin
    Customer Care Department (24/7)
    [email protected]
    (833) 657-0555
    Notice: Please do not give out your card information over the phone. We will never call to ask for your card information.

  • Elois Kicklighter

    “RADIANT REVIVE” and “STUNNINGLASH” are a

    SCAM!!!!!! rADIANT rEVIVE # is 855-633-0203, no luck on Stunning Lash! $300 out

  • Tani Taylor

    Thank you for being here!! I am looking for contact information for the product Glamor Gold. I have spent much time and frustration regarding this matter. I am not even able to find an email address. THANK YOU SO MUCH!!!

  • Jim DeLarber

    Here are 2 new names for your list.
    GOZIOEYESERUM 888-860-4133
    YOUTHSKINFOREVER 844-839-5054
    Both these places billed me $189.00
    called them they credited me back $130.00,
    then March,6 and 7th billed me back $174.00
    Will call them today to find out why after they told me there would be no more product sent and no more hits on my credit card.

  • JY

    Hi All: To all posters on this webpage. I too was scammed by Radiant Beauty / Visible Allure 2801 Washington Rd. suite 107-263Augusta GA 30909.
    I paid the shipping & handling charges of $4.95 for the free trial. A short time later I was billed $93 & $94 for the extra bottles that
    was shipped without me knowing that these were recurring charges. Calls to their customer # 877-906-6790 fruitless, they refuse to listen,
    keep repeating from a script and refuse to refund and hang up. Today, I did the right thing, call the FTC (877-FTC-HELP);
    this is the US federal agency consumer protection agency that will investigate them if many people voice up and complain about them.
    DO THE RIGHT THING, CALL THE FTC AND LET’S SHUT DOWN THIS COMPANY – RADIANT BEAUTY AND HAVE THEIR OWNERS PROSECUTED.
    CALL TODAY, FTC (877-FTC-HELP)…. A FEW COMPLAINTS TO THE FTC ABOUT THEM WILL MAKE A DIFFERENCE TO HAVE THEM INVESTIGATED….

  • Kathleen

    this number was not on your list 289-276-1919 antiaging creme through doctor phils wife I believe isnt it not ligit too box came from willowdale ont

  • Thelma Pine

    Envisageskinintl ships Ilus anti aging serum and Krasa skin cream. To cancel go to the websites contact us at the bottom of the page and they have an email link to cancel or the phone number is 1-844-820-3509 (US)

  • Dianne

    I was scammed by final skin advanced anti wrinkle cream if you need phone numbers
    Australia 1800571983
    NZ
    800446152
    North America
    8772966889
    Thanks

  • Maraci Barbosa

    Another one for the list!
    Nouveau Restor! Trying to get their customer service number to cancel their scam cream!

  • Amber hickman

    I’m wondering if anyone has not signed up for a trial but been charged anyway? After I called the company I asked what email they had for me and they gave me an email that started with Jason. Not mine or anyone I knows email. My bank wouldn’t reverse the charge saying the company had enough of my information to say it was me.

  • randy

    EphamereSkinCream.com
    888-5845672

    888-9585036
    On credit card they were listed as:
    SKIN ANTI AGE
    and
    BEAUTYPDCT
    When I called the phone # and rep could not tell me the name of the company. he just said it was a skin care company. Looking up my wife’s name, then he told me the company was Ephamere Skin Cream.

    Reported charge as fraud to my CC company. Then discover second set of 86.09 and 97.08 charges, and called the company. Company said it would do me the favor of cancelling the most recent charges and we could keep the cream. CC company told me to return the most recent delivery and send proof to the CC company that it had been returned.

  • Priscilla

    I am a 77yr old woman and tried the initial product from AvanDermNu anti aging cream and AvanDermNu Advanced Eye Serum last year. I did not like the product and did not reorder.

    This month (March) I was billed for two shipments without my knowledge and being on a limited income was overdrawn by these charges. I calledthe phone number 888-649-3646 on the packing list (which was only included in one of the boxes shipped to me) to ask for a refund and RMA as stated for return of product. I tried 3 times to make sure I was dialing correct and when the phone was answered I was told it was an automotive shop.

    I have asked my bank to look into this and hope the outcome will be favorable.

  • Carol

    Can you add skinbeauty 855 532-7102 and skindeal 844 864-2565 to your list? They charged me 219.94 nine days after they shipped the supposed trial of their anti-aging creams. Thank you.

  • P Branno

    I just found out my 85 year old mom was scammed out of $100 by Instant Elixir Proactive Repair with this trial for $4.95 then telling her she signed up for a subscription service. She called her bank who called them & they said they would only credit her back 1/3 or $32. Even Citibank wouldn’t help her with a full refund. Shameful. The BBB in NC has 18 complaints & 18 negative reviews all for the exact same reason. Both their addresses are for a post office or a Pack-N-Post, not a real business. I also filed a complaint with the NC Attorney General’s Office. Instant Elixir Proactive Repair # is 888 409 4430. If you look for this product & click on Get my trial it now takes you to another product called Dermal Beauty. Their # is 1-877-276-2064

  • Gina

    Number for Atheno.
    888-425-1579
    Called today, was not too painful except having to listen to him try to sell me more by offering up to 50% off. Embarrassed I got caught by this scam.

  • Andrea Helm

    I e-mailed you a few days ago: I found out that the name for the Ephemere skin products is under the name “Eloquence Skin.”
    Their phone no. is 888-214-1859 or 209-832-4884. That is from the credit card statement. Our credit card company said they will assist us in blocking the merchant from receiving funds from our account. Thanks for what you’re doing to help people in these scams!

  • betty bobay

    I just realized I’ve been scammed by Derma Luminous and called VISA to try to cancel the 3 payments they billed me for in Dec, Jan and March of 94.00 each!! I tried 888 597 9232 and the gal told me Corporate has to talk to me that she can’t pull me up on her computer???

  • L Dun

    Shark Tank is behind all this . I received 43.46 for 382.86 but I can’t file complaint I have filed 4-6 complaints government agencies . This is illegal business practices.

  • Gigi

    I’m with you sister….how could I be so dumb?
    I called 855-633-0203 and cancelled and I had the rep give me two cancellation numbers – Fingers crossed it is really cancelled.

    • Bamboozled

      Reviv Ultime 18772381580. I tried to call and get a refund and they only agreed to cancel but not refund the $200 to back my account that was taken within five days of receiving the trial. I planned on canceling within 30 days because it was a 30 day trial but apparently the fine print says for 14 days from the date of order. Then I saw your website and follow the instructions.They offered a 40, 50, 65 and 75% refund. I said I recorded the conversation, And that I would report the BBB, my states Attorney general, and consumer affairs. After 30 minutes She said she would refund of the counts within 10 business days. I told her I was recording her and made her reiterate the refund with no stipulations. We shall see.

  • cynthia felicilda

    ETERNEL CREAM SCAM… unfortunately I am one among those that are being scammed by this cream company. I did not know that they will register me as a member which I have to pay $99.00 a month and I have not read any conditions or fine prints that say so, I only noticed it lately that it is being charge on my card. I plan to return the item but I don’t know where to address it . I received the package without any brochure and return address on the box. Thanks for your phone list at least i can call them.

  • Robin

    They got me to the tune of just under $400.00. Thank you for the information. I have contacted the company with several choice words and my bank.

  • Nancy

    I’m fighting this company right now and will report to the FTC :
    Beautified Serum Lift

    I ordered a “free trial” agreeing to pay shipping 4.95. My cc was charge 4.95. I never saw the terms and agreement. Never thought much about it. A month later my credit card showed a charge of $89.95. I called the number listed on the credit card statement 888-523-9593. Spoke to Rachel ? She said I subscribed to a monthly delivery and this initial shipment reverts to full charge after a trial period of 14 days. I told her I never saw a terms of agreement. I had responded to a free offer. She basically told me there was nothing she could do but if I wanted to hold for 15-20 minutes I could speak to a supervisor. I decline to hold and called my credit card. I now have to submit dates and details to them. Add this company and phone number to your list if you like.

  • Leslie

    I have also been affected by this scam. The company names that billed me are: Live Well Now 855 207 8419 (Canada) and Secret Garden 800 679 1715 and 800 679 1715 (Canada).

  • Kate

    I just got scammed on “free” trial form instantelixir. I received no notice that they were going to charge me. The products just showed up at my door. Please put instantelixer on your list.

  • Maria

    Hello Everyone,

    This company was not on your list but is where my product came from;
    Gozioeyeserum 888 560-4133.

    There was another company and have asked my bank to see if they can find a number or web site for these guys. The name of the company is GOLDENS*SMTHANDYOUNG. I was so foolish to do this. I promise never to take advantage of another free trial offer. I do not remember seeing that after a certain time I would be charged full price for the product and that the product would be sent indefinitely .Maybe it was there in tiny, tiny print.

  • Nikki

    Derma Viva Skin, telephone: +61 2 8046 6522.
    And Radiant Bloom Cream +61 2 8046 6510
    Same; i signed up for the free trial that explicitly advertised “this is not an ongoing subscription – don’t worry you will not be charged a second time”, but sure enough they charged me 2x $130 a month later. I have rung them to cancel my “subscription” and they have promised a refund, but I’m also about to ring my bank because I don’t trust them. Their bank account appears to be registered in Latvia, but their phone number is an Australian number, and I paid in US dollars…

  • Beverly

    Just wanted to pass along a number that you do not have–Nouveau Restro 866-471-8407. Ther number my bank has does not work any longer but connects you to a Credit Review. Thanks

  • grace

    his scam/thief is also using the following product name: trybrillianthydrate 1-888 3084018.
    They also used this to bill me Wolf Trading Company same contact phone number. My bank would not provide me with any information for some reason, I asked for documentation that this merchant provided that swayed them into reversing the charges (119.98) and they seemed to go around and about, and have never given me an acceptable response.

  • Jenn

    Jeunr Fleur is a HUGE SCAM!! It is next to impossible to get a phone number. I found it though. Here: (844) 814-8531 They will offer you a 35% discount then a 50% discount on future orders. Do not fall for it. I’m usually good at not falling for this but I did this one and they charge you around $90 TWICE a month. Please don’t fall for their scan free trial. It is not free at all. Don’t go to the website to try to find answers. Call directly. Get the agents name and number. Ask for a confirmation number and email. Also, all how much you’ve been charged (if you didn’t catch this in time) since they started this. I was gobsmacked! You have to be very Firm to let them know you’re not messing around. If they give you any problems, threaten them with a report to the BBB. I feel so stupid for the money I wasted. ?

  • Eddie

    I received a bank alert that my card was charged $89.94 by MPAADVE*MPASKINCREAM which I did not authorize. Good thing there was a number (888)308-8681 located at 808 N. Franklin St #291, FL 33602. They said that I ordered the trial for $4.94 shipping only and that was 15 days ago, past the 14 days period to cancel. I said that had I known this obligation I would have written it down and cancel it before the deadline. I am only living off of social security and a disabled 70 year old elderly. I cannot affort $89.94. That is my food for two weeks. Furthermore, there was no express or implied notice supporting this obligation. Nothing was mentioned about this trial period and $89.94 after. Unless they will add it later in their advertisement. Is there any way I can get my money back? This is a total SCAM, ILLEGAL and outright FRAUD! I will definitely report this to the BBB and the State’s Attorney General’s office. I didn’t see them in you list so you might want to add these monsters.

  • Gail

    Uphoria Skin Care Products 888-407-0180
    Brilliant Eye 888-435-2386
    I have gotten 4 charges since my $4.95 for 2 products. 0n 02/05/2018

    2/20/2018 $100.20
    2/23/2018 $100.18
    3/5/2018 $100.20
    3/12/2018 $100.18

    They offered to give me 1 30% refund I refused. Then they offered 1 %50 refund I refused

    What can I do now? Purchase made with debit card

  • Wendy

    Same story. Cancelled within 14 days and assured of no additional charges but original trial charge yet later that day my bank alerts me of possible fraud. When I call nouveau to fix, they state “no refunds per agreement” and insist I have no recourse and will not let me talk to a supervisor. I call back, this time they assure me a supervisor will call within 48 hours; four days later, no call. So I call back….NOW they can’t seem to find my account!!!! I can’t believe this is even remotely legal. Filed dispute with my bank and complaint with BBB. Here’s the numbers I have…
    888-614-9837
    866-353-3378
    855-772-7556
    855-602-2299

  • Barbara

    I wanted to let you and everyone else know that I have succeeded against the shark tank scam Soyeux perfect skin complex and eye serum solution.
    My email to them ([email protected]):
    I don’t know what kind of scam you are trying to run but I will not ever buy your products, nor will I recommend them. You tried to charge my card for almost $100. My bank is smarter than you.
    I will be calling the BBB and reporting your company.
    Do not attempt to charge my card as I never agreed to buy anything from you but the sample for the shipping charges only. Nothing your company has sent me told me this was a trial period or anything like that.
    Lose my information.

    Their response today:
    Greetings,

    Thank you for your order we appreciate your business! Your account has been cancelled. We have refunded all your transactions. You will not be billed again. Please call customer service if you have any additional questions at 844-495-3442 Monday through Friday 8:00 am to 8:00 pm EST.

    Thank you

  • April

    Is Dermiva Skincare Solutions a scam too? I didn’t see it on the list.I just received my “free” shipment. They actually put their address and and phone number on the back of the skin cream bottles. It says their number is 855-830-3088.

    • Rachel Vrabel
      Rachel Vrabel

      yes if it was a “free” trial it’s only free for 14 days until they whack you with their full price of around $100 and keep mailing it to you each month until you cancel. Call asap. Rachel

  • Barbara

    I don’t see soyeux on your list, they may be going under a different name. Soyeux eye serum and soyeux perfect skin complex my bank let me know they were trying to charge my card for almost $100 but the bank stopped the charge. [email protected]. I see a phone number but left it at work.

  • Bob

    I got sucked in on the Nuvaclear scam but it looks like i was able to cancel any further shipments. The phone numbers that worked for me was (855) 217-1345 and 855-217-1108.

  • Michelle L Beall

    Update to my earlier post: My email cams back undeliverat. Go figure…. Thank you to the person who posted the U.S. phone # for them.

  • Michelle L Beall

    INSTANT ELIXIR (26 & 27)

    Telephone # 0111- 466-777 (abroad)
    Email: [email protected]

    I just now sent them an email demanding cancellation and a full refund because I know I did not enter into any agreement with this company to continue taking money from my account, for whatever reason. I also threatened them as you suggested but I threw in my personal attorney for good measure. (No. I’m not rich. I just have legal insurance, so to speak. Comes in handy for times such as these). The last time this happened to me, I just had to say the word “attorney” and they were tripping over themselves to cancel my account. 😀

  • brenda

    i was trying your face cream for trial. you took over 90 dollar out of my account and i want it back like now and when i feel like i will let you know after ii try itfor little wile.you will put back in my account now today or i will get a hold of my lawer on tthis asap

    • Rachel Vrabel
      Rachel Vrabel

      Brenda, did you read the blog post you posted this comment on? I’m not the one charging you, my post was a warning about these scams and a list of steps you need to take to cancel! Please go back and read 🙂 I hate to say you’re barking up the wrong tree, but I can assure you it’s not “me” who’s taking your $$$$. Thanks, Rachel

  • Nowak

    I signed up for eternal facial serum trial size and moisturizer. Was suppose to cost 4.95 each. I ended up getting charged $100.00 each because I did not cancel. However, i was not made aware of this. The company would do absolutely nothing for me. Two people I talked to were horrible!!!

  • Jane Jones

    I have been on the phone with these scammers all day & I am not going to stop until they issue a full refund of $89.98. Every supervisor I’ve spoken with has been rude & given me a different story about the so-called “corporate,” the invisible higher ups that do not talk to customers…..SCAMMERS! The last one was willing to issue a 75% refund “and that’s never been done before…” blah blah yeah right. As soon as I mentioned my bank, she said they are unable to issue a full refund without the bank on the line with me. The amount is pending, so now I have to wait for it to post fully to my account to initiate the dispute. In the meantime, these jerks need exposed all over the internet

    • Rachel Vrabel
      Rachel Vrabel

      Thanks Jane, you handle them like a champ, you have to be tough which is hard for some people so they get railroaded… good luck! Rachel

    • Rachel Vrabel
      Rachel Vrabel

      Venetia, please read my blog post, it is a warning and instructions on how to cancel free trials. I didn’t sell this to you, I’m a blogger who wrote a helpful post. Rachel

  • Marilyn Peckinpaugh

    After over an hour waiting on the phone (888-409-4430) I was told they don’t take returns or give refunds. Their Negative Option Billing is so well hidden on the website that my bank and husband could not find it. I am filing a complaint with FTC.

  • Terry

    I do not see Amazing Skin on your list.SantaAnna,CA
    866-5484497
    I am fearful of calling after seeing so much about scams.
    Advice?

    • Rachel Vrabel
      Rachel Vrabel

      Thanks for sharing the number…sure sounds like a scam. Anyone calling they cream “Amazing Skin” makes me raise an eyebrow. I would definitely call your bank and see if they’ve been charging you and get a hold of them to cancel. If it was a “free trial” then it’s 99.999% probably a free trial scam. Rachel

  • Christine Lydon

    Yes I’ve been scammed once again!!!!! Second time since January I’ve paid for something only to see its a scam. This Derma Viva advert giving free serum for only the price of the postage so giving my card details to get postage they had me.
    Shocked to see two direct debits for €85 and €84taken in one go. They sent an eye cream that I didn’t ask for as well so they had me paying for two products and nothing was free after all. What a cheek. Been onto them but they don’t answer the phone. E.mail from them saying cancellation can only be done over the phone, yes if they bloody answered the dame thing.
    Got onto the bank twice and had to change my card number to block them, also the bank have blocked them and will send an E.mail to them to. I’m a pensioner and having half taken was a shock. Never will I buy another thing online. So beweare everyone nothing is free and if it sounds to good then forget it, not worth the sleepless nights. Soooo annoyed .

  • Charla Zutavern

    I posted on March 2nd, 2018 about Radient Revive and would like to add their second shipment arrived in less than a month from their first. (Spell check changed my intentional wording about the nasty cream to ‘nasty crew-man’—mistake!
    The face cream smells horrible. Do not use this product!

  • Charla Zutavern

    I too fell for Radient Revive. I called them to cancel after they had already billed my card for two shipments of the nasty crewman—eye & face. I did receive email cancellations. I then called my cc and they have put the charges into dispute and asked I pay only the 4.95 for shipping which I have done. They will contact RR, but did tell me that if they don’t hear back from RR in 90 days I will still owe the amounts charged. Next step of action I will take is call RR again and tell them I am reporting them to the BBB and the other entity recommended. Then call RR back reporting I have done so asking also for a full refund. I’ll report back on the progress.

  • Laura Wanat

    I got the free trial of a product called Instantelixir Proactive Repair and the phone number they have never works! So I sent them an e-mail like 2 days later and told them I don’t want the product and their phone number doesn’t work!! I don’t know how to get a hold of these people! Thank you Laura Wanat [email protected] .com

  • L Alfano

    Radiant Revive skin cream
    855-633-0203

    very difficult to deal with, they kept trying to push and push. All I wanted to do was cancel a product that I had no idea I had on auto-ship due to a trial sample and I READ THE FINE PRINT.
    I had to get their phone number through my bank.

  • Terri

    Hi Lee I’m delighted you got a refund..I’m in Ireland who could I contact to try get my money back they have taken €170 from my account tried to cancel the day I ordered and they wouldn’t let me…I’m so annoyed that I fell for this scam

  • Joanne L McMurtry

    Thank you so much for the phone numbers listed. I was finally able to cancel an unwanted product that was being sent to me month after month! Even though inexpensive….it was NOTHING I HAD AGREED TO. Good consumer help!!!

    • Rachel Vrabel
      Rachel Vrabel

      Thank you Joanne, glad I could help! Sorry you got scammed, grrrr….! Take care and I appreciate you taking the time to comment. Rachel

  • Lee

    Hi there, I reported to BBB, and company made a refund for me both the shippment for trial (which I didn’t complain or ask for this) and the full price of $98.41. Now I’m just waiting for refund process which take 3-5 business days as company responded to BBB . I’m really happy.
    Anyway the strange things is two emails of the confirmation order (trial shipment and the full price) just sent to me, which they should send the date they dispatched. That’s weird.
    For my suggestion, if your order was not too long from the submit order day, you may try to report to BBB. I ordered on 1/11, the fully charged appeared on my transaction on 1/27. I called to cancelled on 2/2, called for refund on 2/22, and reported to BBB on 2/24. So totally is 44 days after submitting order.

  • Ken

    I’m afraid we have been scammed for three different products. Thanks to your list of numbers, we now have the phone numbers for two of the products and will be making those phone calls shortly. The third one is “ENVY RX EYE CREAM”. If anyone knows a number for these scammers, please share. Thanks Rachel for providing such a needed service and a place for anyone to share information as well as questions.

  • Laurie

    I too have been scammed for $200 – split into 4 different bank transactions and to no avail when I called the company for “Adelina” which supposedly was Theresa Caputos new line of ski cream! The box came with no paperwork or mention of Theresa C. I called the number on my bank acct info : 855-247-4259 (CCBskincream). The other transaction is for MCHINVE*micheyserum $89.95 and $89.92. Why isn’t there a class action lawsuit? I want in! They wouldn’t refund me my amounts and that didn’t even I coue the two prior where they took $4.97 & $4.99 out of me – I should’ve been suspicious when those came out split up instead of as one. I will call my bank tomorrow but I sure hope there’s some reprieve or we all need a class action lawsuit!

  • Kathy

    I received Lumidaire – Serum and Face cream as Fell Fargo reward because I do the survey. Then, the Lumidaire automatic sent more products to me and charged nearly $200. I contact to them to return, but they do not want to receive their products back even though it was on shipping way. Terrible ! my circumstance is hard and $200/month is too much with my family.
    Please careful Lumidaire.

  • Lee

    Did anyone read terms and condition that we can’t return unopen product? They said it’s their policy.
    After I noticed my transaction $98.41 was charged from Avila, I find the number from website Avila ageless was 866-921-7393, and I contact for the cancellation. She tried to gave me a discount but I didn’t take that. She cancelled and a cancellation confirmation was sending to may email. I thought they would process the refund, but they didn’t. Few days later, I checked my online banking and tried to dispute this transaction, but there was the question “do you allow company 15 days to process?”, so I waited. (I should have call to company.) I replied back to the cancellation information, which was a customer support email, and ask why I didn’t get the refund, they said that charged for the product I had, the trial one. Then I called to company again, this time I use a number they attached in the email which was 888-535-4536 (I just notice now that they are different number, so strange!!) Using this number, I spoke to 6 representatives to ty to get my money back, they all end with cut conversations and hung up. So I disputed the transaction online. Just waiting with hope that the dispute will be approved.
    Last, I’m not an American, and just came here to study last year. I never think that the fraud, the gang, the unlawful things would happened here, the USA, the strictly law enforcement, but can’t do anything with this issues. As I read all comments here, it’s been a year. The fraud company still out there. Very disappointed, the USA.

  • Jasmin Gross

    BRILLIANTYOUTHSKINCREA showed up on my pending bank transactions for $19.95 and I have no idea what it belongs to. Any ideas? I’m going to file a fraud alert as soon as it actually clears since pending transactions technically don’t exist.

  • Barbara Parisi

    Lunata intensive eye serum $89.65
    877-401-1673

    le.baleux anti-wrinkle complex $98.64
    888-217-9319

    I called the 877 number first. They handled both products. Immediately agreed to refund total amount which caught me completely by surprise. So, by the middle of next week the refund should show up. We’ll see!

  • Brenda

    Instantelixir phone number 888-409-4430. This also comes under a different product name from what I ordered. To place the order the only choice of buttons to push is “Rush my order.” They don’t tell you that will cost an extra $2.95. And they added on an eye cream that I didn’t order for another $4.95, then charged me one day for $89.99 and then the next day for $89.99. They don’t send an invoice, you have to wait for the surprise from your credit card company or your bank. And they provide no contact info.

  • Gayle Chamberlain

    Same story, different company.
    Glamor Gold. Ordered sample via phone and not advised re further obligation.Charges to card in excess of $84.00 x 2.Called credit card Co who said they will remove charges.When Itriedto call numbers on card (separate phone #for each product) advised both #s were no longer in service. Products were billed under Flawlesage and Flawlesbeauty.
    Left all info on Glamor Gold website and moments later it was removed.
    Phone # on product label: 1-844-863-8862. Got recording advising that it was after hours. Will try to contact them in a.m. Also plan to cancel credit card, call the BBB, leave note on Yelp and since I have family member @ AG office will involve them. Think I might also contact local TV trouble shooter.
    Found another # : 1-447-744-7889. This is listed as customer care # under Glamor Gold.
    Thank you so much for this blog. You provide a great service!🧐

    Thank you so much for maintaining this blog!

  • Karen

    I have a phone number for Radiant Revive. 1-855-633-0203. I was able to call & cancel today (2/22/18) but still have to dispute the first $89.95. The website I ordered from didn’t work anymore and I couldn’t get the return info. The phone no. is from the credit card charge.

  • Aryn Doyle

    I was recently scammed by Made Pure skin cream! I saw an article on Pinterest about this anti aging cream & all the sharks on shark tank backed it up. Well of coarse as you read on they link the name of the said skin cream to a page you can get samples for $1+shipping. I thought It would be nice for my mom to try. After putting in my info and confirming & placing the order It went to a page of an e magazine. Not sure what the name of it is, a health magazine. I thought it just another ad & I wasn’t interested so I closed the page. When I received my “samples“ yesterday and got to separate confirmation emails. One confirming I got the skin care products and another with my e magizine charge of $19.83 I started research the skin company and found this page. It was a fake article and my card would be charges $83+ If I didn’t cancel w/in 14days. I called the support # for the made pure cream and told them I wanted to cancel right away and ensure my card would have no other charges for the skin cream or the e magizine. The woman was very rude and became annoyed bc I was annoyed she kept trying to sell me this subscription for 6m or 3m for how ever much. I was very clear that I didn’t want any further charges. I asked if she could give me the # for the e magizine(they are separate companies) which she did, after reading it once quickly, she hung up. I called the the emag support, had to talk to 4 ppl but once I got to someone who could help me get my money back I got my refund confirmation email while I was still on the phone with her. She apologized and I thanked her. I called made pure skin care support another time to ensure it was indeed canceled. The man interrupted me saying you’re accounts been canceled. I got his employee number so if I end up getting charged again I have that. I haven’t gotten a confirmation email of canceling the subscription so that’s a little strange to me.

  • Suzanne

    My Credit Card company just gave me these two number to call to cancel Made Pure Eye Serum. 888-683-0840 or 855-201-7863. The company was very civil and cancelled the product. However they gave me a code that must be attached to every return box called an RMA# that you must get from them to return every product. And it must be written on the label when you return your product. I will never do this again!

  • ANNA

    SCAM by Celleste Skin Vitality Serum. I never ordered it. The numbers appearing on my charge card statement are for “Customer Care” at a men’s product company, which company denies any knowledge of the Celleste Skin Vitality Serum. I have looked through your list of numbers and the readers’ comments, but have not found a “real” number for this company.

  • Carmel D

    I fell for Instantelixir. Did not read the terms. Charges hit my back account on day 15. No contact information on the email. After much digging on the internet, I found the #. Spoke with a sweet southern lady. I stuck to my guns and threatened to dispute all of the charges. She finally refunded me. 2?weeks later, another $4.95 charge hit my account. I called them again. This charge was for a membership discount for other products. Once again, I threatened to dispute the charges. They finally agreed to a refund

  • Becky Gommel

    Another free trial. They too advertised that they were a Shark Tank Product! Of course they also get you on an eye cream. I just tried to cancel (I ordered the free sample) and I was told I could not cancel until I received the product. When I got very upset and brought up the Attorney General and fraud, they cancelled my subscription. At least that’s what the customer service rep told me. I’m keeping an eye out for any additional charges.

    The product name is InstantElixer Proactive Repair and InstantElixer Eye Serum. Phone #: 888-409-4430

  • Christi

    Just got scammed by instantelixer #888-409-4430. If you don’t cancel within 14 days, you are charged $89.98 and they refuse to refund it. It’s crazy how many scams are out there! I will never get sucked in by a free trial again!

  • MARGARET HORN

    My BANK actually alerted me about this company DERMIVA SKIN CARE SOLUTIONS. Trial was about $10, no information at all about recurring fees. You had to click on the eye cream, just to get the skin cream. Charged me $86 2 times in less than 15 days! I am disputing with my bank’s assistance and I called 888 509 8221. Got cancellation #’s but they refuse to give me ANY $ BACK and refuse to give me the address to send the UNOPENED AND SEALED product back. I am having my bank handle the dispute now, and if that doesn’t work, I AM contacting the BB B and my attorney! Yes, I am that disgusted! Does anyone have the ADDRESS FOR THIS SCAM, so that I can send the un-opened product back?

  • Sondra Simons

    Gold Health has been charging me 2 charges phone numbers are:
    1-855-813-8703 1-888-596-5784
    DO NOT BUY FROM GOLD HEALTH!!!

  • Joanne T Gallant

    Hi Racheal, I just wanted to warn everyone that these scam continued to charge me $4.95 every month. I noticed it and stopped the credit card and reported it to my bank. watch out for more sneaky charges or better yet get a new account number.

  • Tracey

    Getradiantbloom and Derma viva skin just came. I cancelled immediately and cut off card. 150.00 for two products. Swiss claiming Christie brinkley cream.a scam?

  • Linda Ward

    I just used this phone number to cancel product 1-855-633-0203.. I, too, feel the fool for trying this scam… they do not give you enough time to really try the product and make is SO difficult to contact for cancellation. I, was, however, able to get thru, but we will see if the cancellation indeed goes thru…don’t fall for these scams…shame on me for this…fine print doesn’t appear until cc has been submitted as another person noted…I will never do a “free trial” again… seriously…did I really expect a FREE trial??? not happening… fell for the Shark Tank approval.. dumb dumb dumb…

  • Pearle

    Kay, I agree with you 100%. I am so angry with myself. I fell for the shark tank connection. I called and they cancelled the automatic reorder. But I don’t trust them I will get with my bank. I told the representative that if they didn’t cancel it I would have my bank do so. UGH. I can’t believe I did this.

  • Donna Aquilina

    Good afternoon,
    I am trying to find a contact number for Active Plus Youth Cream & Serum so that I can cancel and hopefully receive a refund. Their number(s) are not on your list. Do you by chance have their number? Please let me know as I really cannot afford to be charged every month and have three months supply still in their packaging.
    I look forward to receiving your earliest response. Many thanks, Donna

  • Barbara

    How do they get away with this. I too have been scammed by ordering a free sample and they send me a 30 day supply of revive cream and charged me to charges one of 119.92 and one of 119.95. If it sounds to good to be true it is a scam. I paid the shipping charges and now they deducted this. Another senior citizen scammed. I filed fraud charges against them. This is the number on the sheet they mailed with Revive. It doesn’t look professional. Their customer service on the sheet 18336570555 is a number I called. She said they may partially send a refund. I told her they were scammers and I do not want their products. How do we get our money back? They have to right to keep money for a product you did not order. I want nothing from this company but my refund.

  • Ali

    Good evening Jill,

    You must contact your bank and bring to their attention the withdrawn amount in question, and inform them of your wish to contact the recipient of that amount in order to negotiate a refund. They will then provide you with the company’s phone number, to which they have access and may not be the same as the one mentioed on the website.

    Given how these companies operate, it is likely that they have intentionally not provided the correct phone number on the website so as to evade being contacted save by the few who go through the trouble of contacting their bank and demonstrating tangibly their desire to get in touch.

    In other words, this could be done knowingly to thin out the crowd and avoid acquiese

  • Jill Hunter

    I too was scammed by Derma Viva and they have today taken money out of my account and I cannot contact them at any of the phone numbers on their email……

  • Adrienne

    Just had this issue with Ephamere cream which was on Shark Tank! The sharks all bought into it so I thought it would be legitimate!
    Paid the $4.95 shipping and then $97.58 showed up on my credit card (more than 14 days later and my bank’s fraud dept even called me). Negative option billing. Called the number the bank gave me – because it was past the 14 days when you could cancel, I had to pay the fee and cancel now. They say they are sending me a free month’s supply for my trouble.
    Came up as Health Truth (hah!)
    1-866-495-1321

  • Mary

    I stupidly ordered a “free trial” of Suisse Renewal on Facebook and never got an email about the order. They obviously do this so you can’t read the terms and conditions. I did receive a trial eye serum and trial face cream which DID NOTHING! I received a fraud alert on my phone when the two charges came through, one for $91.36 and one for $89.42! I cancelled that card right away so they can’t charge me anymore and then I called 800-797-1080 and the girl at first offered to refund me 35% which I said no way. She then said 50% and said a cancellation email was sent. I never got it but I did get a cancellation number which I plan to dispute this with my bank. Has anyone else had the same experience with not getting any emails from them??