Regenere Review
Anti-Aging Creams

Regenere Facelift Complex Review – Clinically Proven or Scam?

Regenere Skin Cream“Simply Beautiful Skin” is the promise, but is Regenere Facelift Complex really a cream that can dramatically reduce wrinkles with proven results?

I decided to write a review about Regenere after an upset customer emailed me, and the story is all too familiar.

She was charged $84.95 after 12 days (what I consider a “short-term free trial”) for what she thought was a free trial of Regenere and could not find a phone number to call them to dispute the charges. Unfortunately I get emails every day just like this from people looking for help.

So let’s take a closer look at Regenere Facelift Complex to see what their product promises, and if they have the clinical trials to back up the ingredients, something that’s very important when shopping for a wrinkle cream or other anti-aging product.

We will also talk about Regenere’s billing arrangement to determine whether this is yet another free trial wrinkle cream scam or a legit wrinkle cream that will actually make a difference in your skin.

Regenere Facelift Complex – What Do They Promise?Regenere Review

Regenere promises “advanced wrinkle reduction for dramatic clinically proven results.”  It also promises the following benefits without expensive surgery:

  • “Deminishes wrinkles” (yes that’s a typo, more on that later)
  • Dramatic skin repair
  • Smoothens skin
  • Counters the aging effect of stress
  • Look up to 10 years younger
  • Make wrinkles disappear
  • Amazing new Hollywood secret
  • Better than botox
  • In a recent study of their skin care “incregients” (another of many typos) found in their advanced formula, after 8 weeks there was an 84% decrease of fine lines, 95% increase of collagen production, and 73% decrease of dark circles.

At this point in my research of Regenere, there are already a few glaring red flags that there’s something fishy about their website and their claims.  For me they are easy to spot, but for the average consumer, they are often overlooked.

Red Flag #1:  Are there really clinical trials?

Usually a reputable anti-aging treatment or cream sales page will talk about their clinical trials when it comes to their ingredients. They are proud of the fact that they use quality ingredients that have been clinically proven to bring results, and they back up those claims with links to the actual clinical trials.

For Example, take a look at Kollagen Intensiv’s sales page.  This is one of my top recommended creams, so it’s a good example.

You’ll need to scroll about 2/3 down the page to the part where it says “Clinically Proven” and scroll down a little further to where it says:

“In a clinical study, volunteers who applied SYN®-COLL twice daily for 84 days reported a 354% improvement* in the overall appearance of their wrinkles (when compared to the placebo)…”

Now, if you click on the link that’s highlighted, it takes you to a pdf document of the ACTUAL clinical trial’s research on that specific ingredient. These are the types of facts you need to look for when shopping.

Throughout Regenere’s page, it references their “clinically proven results” but there is absolutely nothing to back it up, no links, and no ingredients listed.

They also state their ingredients are not revealed so as to “thwart” a replication. Really? I don’t know about you, but I won’t buy a cream that doesn’t list its ingredients.

Red Flag #2:  Why the fuss over grammar?Regenere wrinkle cream

There are countless grammatical errors on the sales page, and this is usually a sign that the cream does not originate from the U.S. If you’ve read my Investigative Report on wrinkle cream scams, this can be a problem.

Now I’m not just being persnickety about an honest grammar mistake. I investigate these wrinkle cream scams daily, and it’s a theme that’s common with many of them.  Why should you be concerned?

Many of these creams originate from South American countries so there is no recourse (no extradition policy) for an American consumer to get their money back if they’re not happy, and a lot of times they will list bad or non existent phone numbers.

And guess what? Once the public catches on that this is a short-term wrinkle cream scam, they usually change the product’s name, the packaging, and start a whole new campaign.

Red Flag #3:  What are the hidden terms & conditions?

There is not a free trial on the planet that does not charge you the full price of the product once the trial period is up, and Regenere is one of them. This is why I don’t like short-term free trial products. There’s not enough time to receive the product and try it long enough to decide if you like it.

You need to look at the terms and conditions to see what’s really up with the free trial, and here’s how I do it. I put a fake name, address, phone number and email address on the first sales page, so that it takes me to the billing page, and here is where you will find the terms and conditions. At this point you’re not required to enter your credit card number.

Most of the time it’s really hard to find the terms and conditions and you have to scroll down the page to look for the tiny, microscopic link. When I did this on the Regenere page, it did the old “bait and switch” and took me to a completely different cream’s purchasing page, which is another red flag.

I thought I was signing up for Regenere, but when I looked closely it changed to “Dermajuve” in the fine print. What a tangled web of deceit! All these scams work the same though.

On the 14th day, you will be billed the full purchase price of $84.95 and they will automatically send you new product every 30 days and charge you that same amount.

The problem is, most people have NO IDEA they are actually signing up for an auto-ship, auto-billing arrangement, and they find themselves stuck in a position where it’s hard to cancel, and impossible to get their money back.

Red Flag #4:  What else did I find worrisome?

A couple of things jumped out at me as I was reading their terms and conditions that I felt were noteworthy, and a bit strange and unsettling:

  • Avoid if you have allergies
  • Use as recommended by your Doctor to avoid mishappenings
  • Not recommended for women under 30
  • Must be 18 to use Regenere

What sort of “mishappenings” are they worried may occur? And why wouldn’t women in their 20’s be able to use this cream? These make no sense, but they are certainly trying to cover their butts in case you break out in a rash or worse.

Conclusion and Recommendation

If it’s not obvious by now, I would strongly recommend against agreeing to Regenere Facelift Complex’s free trial. It has all the signs of a  wrinkle cream scam with multiple red flags to prove it.

Regenere claims their product is clinically proven but they do not provide any links to the clinical trials, nor do they post the ingredients. They simply state it’s their “advanced formula.” I said this before and I’ll say it again – I would never purchase a cream that did not list its ingredients.

There are multiple grammatical errors on the Regenere sales page which usually indicates it originates from a foreign country, which equates to a huge headache later if you want to return the product.

Regenere only allows you 14 days to decide whether or not you like the cream which is not enough time to receive it, much less try it for any length of time.

Does Regenere Sell “Regenes Lift Cream”?Regenes Lift Cream Scam

We believe that the same company that offers Regenere Facelift Complex may also sell “Regenes Lift Cream” as it’s a similar name and its sales pages and offers are identical. Be careful of Regenes Lift Cream as well, and always read the terms and conditions!

How to Cancel Regenere’s Trial

If you have agreed to Regenere’s free trial and wish to cancel your auto-ship, auto-bill arrangement, you need to call the company and request to cancel your free trial right away.

I did some sleuthing (again in the terms and conditions) and I found a couple of phone numbers for Regenere. You can also ask them if they will issue a refund if you send the unused portion back.

If they allow this, they will normally charge you a “restocking fee” of about $35, but at least you’ll get some of your money back.

If they refuse to cancel, or if you cannot reach them, then I would recommend disputing the charges with your bank. You may even need to cancel the credit card altogether in a worst case scenario.

The phone number I found for Regenere are as follows:

  • 844-821-5727
  • 877-240-9369


Don’t accept free trials of this nature, it’s always better to buy a cream outright that has a money back guarantee.

My top cream Kollagen Intensiv is very effective, I’ve used it for over 4 years with great results! It’s worth a look.

Have you used Regenere? Leave your questions or comments below!

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User Questions and Answers

Q: Couls u please supply me with Regenere's phone # if possible. I am having a museable side effect! Thank you -Barbara

A: Regenere's phone is: 877-240-9369. You're the third women this week who's emailed me saying they've had a bad reaction. One lady had burning and redness, and the others had rashes. Awful! Who knows what's in these creams because they don't post their ingredients.

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15 out of 15 people found this question helpful.

Q: Y can I not get u on the number u provide some ose is interested in your product but want to talk to you over the phone -DIANE

A: Diane, do you mean you're trying to call Regenere using the numbers I provided in my review? I am NOT Regenere - that is a scam company.

The phone numbers I found for Regenere are as follows, if these are no longer working numbers, you should contact your bank to block future charges from this awful company.

  • 866-567-1298

  • 877-240-9369

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10 out of 11 people found this question helpful.

Q: What phone number are you getting thru too? All the phone numbers are busy no matter what time you call. I have been calling for four days straight!! -Barbara

A: Sorry Barbara, this is exactly what the lady said yesterday. You may not want to waste time and visit your bank asap and explain the situation and have them file a fraud dispute.

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6 out of 6 people found this question helpful.

Q: Where can you purchase this product? Price? do not want to lock into an amount that they take out of my credit card acct. Just want to pay as I go. -Julie

A: you can't buy it outright, it's only as a free trial "scam," I would avoid...

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2 out of 2 people found this question helpful.

Q: The numbers don't work I am in U.K. I wondered if this was a different country and if I need s code as I was just billed 90£ I am housebound disabled on benefits I can't afford food this week now please can you help me do I need s code to call from uk? -Sarah

A: Sarah, I'm sorry but I'm U.S. based, I am clueless when it comes to dialing to or from the U.K. You can try emailing Regenere at [email protected]  If you don't have any luck with this, contact your bank asap and file a fraud dispute. If you used a credit card they will usually refund your monies and block further charges. Good luck. Rachel

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Rachel Vrabel

Rachel is Chief Editor of Women’s Blog Talk and writes reviews across the spectrum of anti-aging, health and beauty. She has an English degree from USF and worked in finance for 15 years before establishing this website in 2011. She loves having a place she can share her inspiration for health and beauty and continue to help others! She lives in South Florida with her husband and her hobbies include beach volleyball, HIIT training and combing the beach for sea glass and shells.


  • Patrice Convery

    You can reach these people at 844-821-5727
    The return address for the product is
    PO Box 692208, Orlando FL 32869.
    They offered a 75% refund, but I am calling the bank and requesting a charge back. Then I will ship the products back. Another disappointing transaction via the internet. I guess I will never learn. Hope this helps everyone.

  • Amanda

    Has anyone tried just disputing the charge with their credit card company and asking them to put a block on the 2 companies? Trying to decide if canceling my card is necessary 😔

  • Dorothy

    My card has been billed, charges which shouldn’t be there. I have theses charges being looked at. Your rebuke is I didn’t send product back, which I DID, and at the same time canceled ant other shipping. Check this out, your company isn’t truthful!

  • Constance Royval

    What is the point of the lying stories about celebrities and photo shopped pics that make them look near death! Those lies where why I would not TOUCH them with a ten foot pole. I purchase skin care in a Store,where I have people to speak with and to. Also keeps others in America working

  • Kimberly Kolanek

    This just happened to me. I didn’t even process my order for SAMPLES and was charged full price because they waited 14 days and I didn’t even know about it until well after the 14 days and was charged full!!! What can we do to shut them down!!! I never even submitted the order…they took my info and did it for me!! I backed out when i saw I had to order further shipments…very angry

  • Gabriela Padilla

    I got the trial and 14 days later charged full price, supposedly I was to read something, when ordering you are not required to check mark anything. I called customer service, first agent SUPER RUDE,than supervisor WORST. I did not get any help, if you are thinking on buying this product, please think it twice and do your homework


    I ordered the free trial of Regenere from a facebook ad I thought Ellen Degeneres was promoting. Why would I doubt her!!!!!! Today is the 14th day of myso-called trial. Before the bank even opened today, I checked my account for another reason and DAH-DAH, $89.92 had been taken out already today. I guess I should have just stopped 14 days ago when I entered my bank pre-paid card account number and it notified me that they do not accept pre-paid cards. I intentionally obtained this card for online purchases and only keep enough on the card to cover a purchase. If I need to make more online purchases I wait until that one clears, then transfer additional money as I need to order something. ALWAYS TRUST YOUR GUT LADIES. As happened with many of the earlier ladies comments, no phone number. The bank finally found one though. My experience with a sweet gal who I COULDN’T UNDERSTAND and had to ask every question more than once and ask her to repeat almost everything she said to me – started out with me being quite pleasant but I was questioning how I could place an order on Aug 23 – which makes this the 14th day – and they already charged me before I could make the call. I didn’t even find it in my mailbox until Aug 29. After almost half an hour she had made me a deal to sell me the product for 50% off, then she offered me a 35% discount, and finally when she agreed she could cancel my contract and only charge me a 15% restocking fee of $13.49 as I had not opened the jar. So with the $4.99 I already paid for postage and handling plus what I will have to pay to send the merchandise back will probably run me more, I will have about $115 invested in nothing.I was also told the refund will be processed in 5 to 7 business days. I just read through the terms which I found on the internet and it says if I am on the automatic plan I can cancel and my money would be refunded within 30 days. Maybe I’ll make another call and see if I can get another person to make me another offer. Wish me good luck. thanks for letting me VENT.

  • Laylani

    Received and email from a collection agency for Regenes lift the amount is for $186.00. My bank saw the automatic billing coming from China for the Regenes lift and asked if it was valid. I said I didnt want the charge and they canceled my card. I never received any other bottle than the trial version. I just received an email saying that I owe money for the product plus the fees for a total of $186 from a collection agency. Don’t even know how that’s legal. So if you want to cancel its impossible and if you cancel you card so they don’t bill you, you get sent for collections. I received my trail in February and received the email today.

  • Katie

    Big scam I was charged over $185 and the customer service representative stated to me several times she could not find my name in their system after four tries and giving her my telephone number and the last four digits of my credit card she was able to find me. She then stated that she could cancel my next shipment but could not refund any of my money. Total waste of money!!

  • Melinda Cronk

    On their page, they list a bunch of “reviews” from people who are so excited to be using this product. I was glancong through them and noticed my niece was on there. I clicked on it and it took me to her facebook page. “She claims she loves it and now will be ready for her daughter’s wedding”….um, yea, she just had a baby last week. A girl….she also has 2 small boys.
    She had no idea what this was about and that they were using her as part of the advertisement! SCAM SCAM SCAM

    • Rachel Vrabel
      Rachel Vrabel

      Melinda, WOW, I’ve heard of them using fake facebook reviews, but usually you can tell they’re fake since when you click them, nothing happens. I can’t believe they are able to actually manipulate and link to a real person, that’s a huge problem. Was she able to delete her review somehow?

  • Cjm

    So has anyone really tried the product besides shutting them down. Ingrediients are on the bottle. Many companies do trial periods for a reason. All a person needs to do is ask for a extension til you decide if you like it or not. I test out products and evaluate sites for money for major corps. So far the product is working and I have found a different number in my research than what you have. I have used alot of facial creams and this product does work and I’m 3 days into it. Before 14 day trial cancel or with any facial creams or trials there is hidden but you can get out before it ends. Now I’m testing out another. I’ll keep you up to date and I deliberately extended to see if they would. They did. I evaluate sites just to test out to see if they work with the public. As long as you cancel before 14 days or get the additional 2 week extension you should be fine.

    • Rachel Vrabel
      Rachel Vrabel

      CJM, I’ve tried a ton of these creams and there’s nothing special about the ingredients. 99% of these short term free trials do NOT work with their customers providing extensions, refunds, and lack courtesy and customer service. Their main goal is to trick their customers and hope they don’t read the fine print terms & conditions and whack them with $90 charge on the 14th day, leaving them with absolutely no recourse for a refund.

      Many of them are combo offers, so unknowing customers agree to 2 and sometimes even 3 products thinking they are receiving a free trial. These companies are deceptive, bottom line. There is nothing wrong with a free trial per se, but I don’t recommend any trials unless they are 30 days – there are very few and that’s because they are not just trying to scam you. 14 days is not enough time to receive it (day 1 is the day you order) so by the time you receive it you’re a week into it already.

      Read the comments and reviews on my Investigative Report to understand how the average consumer gets taken by these companies, Regenere is no different, and they use the same photo shopped pictures as all the other similar companies do. They just flip the creams, change the links, change the names and start all over again.

      If you’re investigating quality websites, you won’t find one for Regenere. If you visit and try to order the product, it’s not even functioning anymore. Another masked site, now flips to a new wrinkle cream scam called “Aviqua,” which is a tell tale sign people have caught on to the scam and they’re flipping links.

      If you’re a savvy consumer (which you are) and have the wherewithal to mark your calendar so you can call and cancel in time, then you’re in the 1 percentile of customers who understand how these short term free trials work, and you “may” be able to cancel without being charged – if you’re lucky. They prey on the elderly and unsophisticated consumer and do not make stand out anti-aging products.

      I do appreciate your comment, and I hope that my other article will help provide you with some research and open your eyes to how these companies actually operate and continue to stay in business. I can assure you it’s not because they make a quality product or have good customer service.

  • Angela

    I wish I could of seen this website before I ordered the regenere.
    I fell into the same trap. I would be lucky to get 1/2 of the money back.
    I had no clue that I was going to get charged 176.87 besides the shipping.

  • kay

    since thre are so many complaints–why is this still allowed?—I to have asked for the free trial sample—but questioned why and or how to reorder—so I am hoping there is no reorder at this time…

    • Rachel Vrabel
      Rachel Vrabel

      Kay, if you accepted the trial, they WILL be billing you the full amount (roughly $95) on the 12th day and continue to ship you new product and bill you every 30 days. Day 1 is the day you accepted the trial. Regenere is one of the worst scams going, I would call and cancel immediately if I were you. It’s still allowed because most of these creams are made out of Pakistan or South America so there is no extradition policy, so no recourse for consumers like you and me in the USA.

  • Pauline

    Hugh scam. Sent all the product back to these people but don’t even know really who they are. Had to dispute the charges and cancel my credit card. I have learned a lesson. There is no such thing as a free trial

    • Rachel Vrabel
      Rachel Vrabel

      Pauline, thanks for your comment. I’m sorry you got taken by this company. That stinks you had to cancel your card, what an aggravating situation! Rachel

  • Dave

    Regenere Skin Product is A SCAM!!!

    I order the free “trial version of the Regenere Skin product regenereskin (dot)com for my wife, and was only suppose to have to pay for the shipping cost. However, they charged me for the shipping, and then two more charges under two different company names – Youthful Face for $89.82, and one day later, Newaunce for $84.94. Also, they will automatically set you up for their auto purchase program to continue charging you for the product.

    • Rachel Vrabel
      Rachel Vrabel

      Dave, thanks for sharing. Sorry you got caught up in their scam. Just an FYI in case you don’t know already, you’ll have to cancel with each individual company to cancel your trials, or they’ll keep sending you and keep billing you those same amounts. I’m also going to edit your review to remove the link to them because giving them a back link on my site will only help their rankings and I don’t want to help them!

  • Beverly

    so far, I have been charged 4.95, 4.95, 1.98, 4.99, and 24.99. I got three items, Rengenere eye and neck serum,
    advnced facial complex, and vitamin serum.

  • Norita

    what is the number for the better business bureau to report these people i too was charged $89.95 ON MY CREDIT CARD and idid not receive my purchase within the 14 days they said what a scam just lost $90.00 that i didnt have to spend!!!

  • Mary Ann

    I stupidly tried the trail, on Feb 16, 2017 and was charged $170 plus dollars on March 6, 2017. There is not 30 day supply that I received and sine it is over 30 days the will not take the charge off. SCAm

  • Ruth

    How can they get away with sending a sample product without identifying company or a phone number so I could cancel what is obviously an inferior product? I received two small items and I got 5 separate billings on an account which they declare to be automatic shipments. first three dated June 9 second and third shipped on 6/23 and 24th and have not been received. I am LIVID. Ladies please be very aware if you look at these type of promos that you are likely to get hit with a healthy charge. I am going to my credit card company with this information and to my state Consumer Protection Agency in State Capitol explaining this process which would appear to be a total scam. Don’t get hung up trying to talk to someone you cannot understand and who refuses to let you talk to a supervisor. Wonder just exactly they are located when you call in. It makes me never want to look at ANYTHING on the internet again!!!

    • Rachel Vrabel
      Rachel Vrabel

      Ruth if you got five separate shipping and handling charges, this may mean that you unknowingly signed up for 5 free trials and each one will bill you monthly and send new product. If you think this may be the case, if you can give me all the cream names, exactly as they’re labeled on the containers, I can help you find the phone numbers to call and cancel. If you used a credit card, I would file a fraud dispute, sometimes they are very good about refunding your money. Good luck and thanks for sharing.


    They will be hearing from my attorney very soon u don’t want to see my face it is all bumps with pus and red have to stay away from the sun .When you see this cream run they only take your money .now I need to go to the doctor . They don’t care you could die for all I know . Scam scam

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