Bellalabs and LaCreme Combo – Ellen Degeneres and Dr. Oz Wrinkle Cream Scam
The Truth Behind the Bellalabs and LaCreme Combo Offer
By now you may have run across numerous ads and fake news reports with headlines such as “Ellen’s Backstage Skincare Secret – Her Anti-Aging Trick Finally Exposed” or “I wish I would have watched the Dr. Oz show sooner” as if he is recommending these creams (not!).
These misleading ads quickly lead you to a combo skin care offer for short term free trials (14 days) of Bellalabs Instant Wrinkle Reducer and LaCreme Anti-Wrinkle Cream.
This is perhaps one of the biggest skin care scams running at the moment, so I wanted to take a closer look at this combo offer to reveal the truth behind these products and the tactics they’re using to sucker people into buying not one, but two separate anti-wrinkle creams.
They suggest that by using one in the morning and one at night, that it brings “revolutionary” results, when the truth is they just want you to sign up for both free trials, which are not exactly “free.” And any trial that is only 12 or 14 days is a HUGE red flag for these scams.
Does Ellen Really Use Bellalabs and LaCreme? And Does Dr. Oz Recommend it?
You’ve probably seen the before and after picture of Ellen Degeneres, and the claims that her age defying results came from using both of these creams, but it’s nothing but misleading advertising.
They also report it in a manner like it’s a huge secret since she’s still under contract with Cover Girl “Shhhh don’t tell Covergirl.”
They even link to a youtube video where Ellen jokes about starting to use eye cream and how it runs down her cheeks and gets in her eyes, but no where in the video does she say that she’s using Bellalabs or LaCreme.
She’s merely joking about being a klutz when it comes to applying eye cream in general. It’s just a ploy to keep you on the page and make it “appear” that it’s linked to the story.
There are countless variations of these ads on multiple different websites that have completely different looks, but they all lead to the same free trial ads to Bellalabs and LaCreme.
There’s also a multitude of before and after pictures of various women with seemingly fake quotes alluding to these creams being “Dr. Oz recommended” when in fact they are not. Under a picture of Ellen, a caption reads “Dr. Oz calls it – the miracle anti-aging breakthrough – because it works!”
Let me tell you – Dr. Oz is possibly the MOST plagiarized person on the internet! He does not have a skin care line, so if you see an ad that says “Dr. Oz recommends this cream” – run quickly.
A Rundown of Bellalabs and LaCreme – Do They Even Work?
What these ads all seem to have in common is the story line that follows “One night, “Brenda” made an accidental discovery that would revolutionize the whole skin care industry: she combined them.”
Let’s take a closer look at what these two creams promise and their ingredients to see if they are really “revolutionary.”
Bellalabs Instant Wrinkle Reducer promises to be the last moisturizer you will ever need. According to their website, using Bellalabs will plump and rejuvenate your skin for lasting beauty. With their special formulation, you will see a 400% increase in moisturization in less than three days and a 200% increase in firmness after just a week. And you will notice a 70% reduction of fine lines after just four weeks of use.
From what we can decipher, Bellalabs relies on two proprietary formulas to achieve these incredible results. First is the Elastin Formula, which includes peptides that turn back the effects of aging at the cellular level by reducing the appearance of wrinkles.
Next is the Collagen Formula which produces younger-looking skin within minutes of application which smooths, plumps, and firms your skin. Bellalabs also contains Vitamin E, an antioxidant to help protect skin from free radical damage and doubles as a rich moisturizer to help keep skin well-hydrated and looking soft and dewy.
LaCreme Anti Wrinkle Cream’s website claims their product is “better than botox” and that you’ll see an 83% decrease in wrinkles and fine lines, a 92% increase in collagen production, and a 65% decrease in the appearance of dark circles but it doesn’t mention a time frame in which this will occur.
The only mention of ingredients for La Creme is that it includes peptides which helps reduce fine lines and wrinkles, promote collagen production, add skin firmness, and replenish vitamins and antioxidants.
Now, it’s hard to compare products when the companies don’t actually provide the actual ingredients, but at first glance, their ingredients seem very similar: peptides and collagen boosters.
While both are advantageous ingredients within a wrinkle cream, I wouldn’t call it “revolutionary” nor do I like the fact that they don’t provide a full list of their ingredients and suggest that you need both creams to get results.
Furthermore, what’s true for both of these products is that they claim there are clinical trials, but in fact there are none! If there were, they would provide the direct links to the clinical trials within their website, like Kollagen Intensiv does!
The Headache that a Short Term Free Trial Can Bring to an Uninformed Customer
So you’ve gotten to the page to accept your free trial offer for LaCreme (we’ll use them as an example) and you only have to pay $4.95 for shipping yayyy!
Hold on a minute, did you read the terms and conditions? Probably not because they’re buried on the bottom of the page. Did you give them your bank information and shipping address? Yes, because you were required to.
If you did read the fine print, you would’ve learned that you have 14 days from your original order date to see if LaCreme is right for you.
So you receive the cream maybe 12 days after ordering, use it for a couple days, and WHAM, your credit card is billed $87.63 for the initial order, you don’t notice it, and then 30 days later (and each month thereafter) you’re billed another $87.63 and sent another tub of LaCreme.
Bellalabs has the exact same terms and conditions, the price is the same, everything is the same. The problem is, for one the free trial period is only 14 days which is hardly enough time to make an informed decision if you like the products, and two, you may not have realized what you signed up for, and three, these two companies are notorious for being impossible to reach to cancel your free trial. Just take a look at the customer complaints sited on pissedconsumer.com.
Bellalabs and LaCreme are running very deceptive marketing campaigns to make you believe that Ellen Degeneres is using these creams and that they are her secret weapon to anti-aging, along with misleading quotes that allude to Dr. Oz recommending these products, both of which are false advertising.
I couldn’t find any information on Ellen’s or Dr. Oz’s websites supporting or even mentioning Bellalabs or LaCreme.
While these two creams appear to be of decent quality (although hard to determine because they don’t provide the ingredients) and would probably do a fine job at simply moisturizing, they seem to have very similar, if not identical ingredients so there’s no reason you would need to order both.
It seems to be just a ploy to sucker you into signing up for not one, but two short-term free trial offers. I highly recommend you save your money and steer clear of the Bellalabs and LaCreme combo offer.
Don’t accept free trials of this nature, it’s always better to buy a cream outright that has a money back guarantee.
My top cream Kollagen Intensiv is very effective, I’ve used it for over 4 years with great results! It’s worth a look.
Have you used Bellalabs or LaCreme? Leave your comments or questions below!
How Women Found This Review:and bellalabs and la creme, and bella labs and la creme anti wrinkle cream, and bella labs, and Dr Oz Miracle Wrinkle Cream, and bella labs anti aging serum, and dr oz wrinkle cream combo
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Both companies are a TOTAL SCAM. After numerous phone calls to get my money back both companies finally agreed to credit my account with $43.82 each so I still LOST $100.00 including shipment costs!! MINUS 20 STARS for these two companies. They should be thrown in JAIL!!! RIP OFF big time.
Bella Labs trial scam!!
I too fell for the scam! I would select zero stars, but wasn't given that option. Luckily my credit card company saw it as fraud and stopped the transaction. I cancelled my subscription before getting charged full price. Now they are calling me, wanting me to return the product. Instead of sending it in a trial size package, they send the full size and want you to return it after the 14 days if you decide you don't want it. Do they reuse it? Gross! I see no difference in my wrinkles after using the product. I will return it so I don't get charged again, but it will be returned COD. I am not paying to return a product that didn't even work.
SCAMMED ME TOO...
Don't do it. I read the fine print. I was ok with paying more for something that worked more..... I liked the product. BUT, the shipments are erratic. You may receive about 4 shipments, but get charged for 8. Oh they charged me every month for both, but they did not ship me every month for both products. I finally had to cut off my credit card. I certainly paid ALOT more than what I got. THEY know it! But.....
THEN, 5 months later I have a Collection notice! I have no notice from Bella Labs about a balance due, no phone attempts, NOTHING! They went straight to a Collection Agency without ever notifying their customer... I called today, got an answer & re-cancelled/disputed. The guy said everything was fine on my account, and I did not owe. "The Collection letter was sent in error. It won't affect your credit."
I just hope this is all over! I too thought this was a reputable company due to the props from Dr Oz. What a nightmare, I hope I am finally done with this company.
To be honest, i have never reviewed anything online. But, after all of this mess, it is my duty to inform others: Please don't sign up for the trial/membership!
Belalabs and LaCreme
SCAM!!!! I cant stand a lier or a thief and thats what the companies of Belabs and LaCreme and the web site who post the ad are.
Have complaints in with Consumer Protection, BBB, etc. I cancelled immed after receiving trial product and then BellaLabs charged my CC full purchase price! Disputed w/ my CC company and they replied with some documentation supposedly proving me in the wrong... waiting for copies of their paperwork. Ugh!
SCAM... THEY DOUBLE BILL YOU. FRO EXTRE 87.63 X2. GOING THE STATE ATTORNEY GENRALS OFFICE TOMORROW...
Protect your money from these criminals
Read the reviews first. Good people take the time to warm others.
Those just ordered cancel you card now tell them to protect you from unauthorized charges.
yep, scam is the word
I was scammed for 3 shipments before seeing the charge on my credit card statement. the price magically drops as you try to cancel via phone...
User Questions and Answers
User Questions and Answers
Q: How do I contact your company -deann moore
13 out of 14 people found this question helpful.
Q: How do I stop more aging cream coming from the Dr. Oz commercial after the 30 day trial, any phone number? -Lani downing
How do I make it all stop . I’ve canceled my card . And notified my bank . I recieved more crap today anyone know a number to call
I love this Facial cream. It softens and hydrates my face better than any other brand I tried. Please let me know where I can buy this face cream. I don’t know who said it was a scam but you out and out lied about a wonderful face cream.
Claire I didn’t lie about anything, gimme a break. Read my Beware of Skin Care Free trials blog and then let’s talk. Their number is on my Free Trial Scams phone number list as well. I didn’t get interview by CBS 2x because I’m fibbing about this stuff…. You can’t buy it anymore because they VANISH into thin air after taking your money and putting you on an auto ship. I’m sure it works well as a halfway decent moisturizer, maybe you got lucky with a good batch. But the companies selling these free trial scams are NOT companies with integrity in product or with customer service. Check your bank statement, because you were billed after 14 days for the free trial of Bellalab and they’ll keep shipping it to you and billing every 30 days. So maybe you’ll still receive more if you haven’t noticed that yet. Good luck! Rachel
I was scammed by Derma Joe I saw the ad “ Try our special retinol ageless cream” for free – just pay postage. Disgusting – I got a call from my Bank checking on two charges from Derma Joe for over $90 each ! I told the Bank to cancel both payments and send me a new credit card” – I think Dr Oz and Kate Middleton, Duchess of Kent, would be furious at their name being used in that scam. I should have known better – the British Royal Family would never be part of something like that.
I see the product of concern to me, Jra’sa on your list, but l
Holly, not sure I understand your comment.
Got the supposedly ‘free trial’ and before a week had past was dinged nearly $400. After repeated attempts I got through via phone to express my outrage. They never sent any additional product and would not refund the $400. I am a senior on a disability pension. Never ordering ANYTHING online again. $405.00 poorer but a lot smarter.
Patricia, that’s awful. You can certainly try to file a fraud dispute with your credit card company or bank, if you used a debit card. Oftentimes, they will refund you ALL your money and put a block on them. It’s worth a try! These people are crooks who prey on the elderly especially. I’m sorry this happened to you. ~Rachel
I can led my order with them and they billed me agine any way
Deann, that’s unfortunate. I would call them back and demand a refund and send back the cream. Tell them you’re going to report to the BBB and your state’s Attorney General’s office. Was this the second shipment? You may need to cancel your credit card if they are still just blatantly billing you and you’ve in fact cancelled your trial. Rachel~WomensBlogTalk.com
It pays to have a good strong credit card company. I just called my card(Chase) and they are issuing a ” forced cancellation” against BellaLabs. Chase also issued me a credit for the trial product and told me to not even return what was used. I tried to call BellaLabs 4x. Two times they hung up on me when I mentioned the word cancel.2X I was on hold for 20+ minutes. I am within the 14 day trial period so the credit card company favored me in my dispute.
Robyn, this is awesome! I’m glad Chase is taking a firm stance on this issue. I’m surprised Bellalabs is even still around, this scam has been going on a couple years now. Normally they are quick to change the product name and start a whole new cycle.
I fell for the ads. i wish I had reviewed it before I fell for the free samples. I checked my bank and nothing had been taken out. That is very strange. I had my bank card cancelled. Im still not sure if they took any money from my account. I have already recieved the product. I tried calling to cancell but was put on hold so I left a message to cancell. I will never do this again!!!
another thing is this . Reading the 100% guarantee it makes no mention of having to be shipping the unused jar of BS back to them before they stop their billing robot. Once the robot get it’s hands on it forget it ,, you don’t get it back without filing dispute with credit card company who then are likely to be trumped by a set of well planned and diabolical rules that you agreed to somewhere in the process or ordering. and What’s with Barbara Walters getting behind this ,, she is either a respected matriarch or she is a weaseling con artist . I am waiting for her to step out and rebut this if it isn’t so.
David, thanks for your comment. I’ve seen some wrinkle cream scams using Barbara Walter’s face, on a fake TMZ website, but I can assure you she does not recommend any of these crap creams or the anti-aging pills. Is that what you mean when you said she’s behind it? They probably just used her picture just like people use Dr. Oz’s face to make bogus claims. Dr. Oz is the most plagiarized person on the internet.
then blatantly false advertising and endorsements are being made in broad daylight. without prosecution. You mean these type of crimes are being commited strictly on internet websites and email blasting that cannot be monitored ? I am surprised there isn’t some sort of task force out there to close these operations down , I mean the money trail is simple enough to establish , no ? I am in business , and could not get away with any such things even if we wanted to . Yes meant if BW was in on the fraud since there she is and the ad is allowed to be appearing. Means the credit card companies accepting these payments are aiding and abetting criminal activity and permitted to do so .
David, you hit the nail on the head with the rampant fraud going on.That’s the problem with a lot of these scams, they originate from South American countries where there is no extradition policy so no recourse for US citizens. You can complain the BBB and the Attorney General in your state but they can’t keep up. Unfortunately the terms and conditions are there, but most people don’t take the time to read it since it’s in such fine print. We just have to be more aware, that’s why I write these articles. At least you know you won’t fall for this again! It would be great if you could share my article on Facebook.
These people running the scams likely arent even in the US.. it would take a ridiculously expensive task force to monitor all of the scams on the internet.. if something sounds good, approach with caution… consider it a lesson learned if you fell for this shit…
It is a scam! I was able to cancel the automatic renewal by calling 1855 464 4015 for La Creme and 1877 767 4942 for Bella Labs. They did send me an email confirmation of the cancellation.
They told me I cant send back my las shipment but will give me a refund for 50% Bella Labs and 20% La Creme.
Maria, thanks for sharing the phone numbers to cancel, hopefully that’ll help someone else. That’s crap they will only partially reimburse you for those products. Such a scam! Check out my top 3 wrinkle creams if you’d like to compare my favorite recommendations.
Bella Labs and La Creme really seen on Ellen is a scam. They get your credit card number with a postage only offer the send expensive products charged to your card that you didn’t want or didn’t order.
Ok, so I ordered the two products (half asleep when I did) So did not read the fine print about the 14 days, so got more product in the mail…..didn’t open, just called the numbers on the trial bottles to get refund and refuse current shipment. They tell me they can only give me a partial refund and they would not send anymore. Just a few days ago I receive another shipment, called in, they say “we have no record of you calling us” So now almost 500.00 on creams that I don’t even like!!!! These companies LaCreme, Bella Labs, Citronel or something to that effect SUCK, they are scammers and take money from hard working people in a very dishonest way! Shame on them and shame on BBB for not cracking down on them and getting their crap off the market!
I too tried the La Creme, Bella Lab products. I no more received the trial and my card was billed almost immediately.
Had to go out of town for a bit, and when I returned I had three months worth of products waiting for me with my mail at the post office, I was gone for one month so I sent an email to inquire why and cancel any further orders and did not get a response. Then I called (it took four tries to speak to someone) and was told too much time had passed and they would not accept any returns or credit my account. So I am sending the products back and disputing the billing. These people have to be stopped. What ever happened to false advertisement? Also why does it take so long to stop companies like this. Where are our rights as consumers?
Since my 7-18-15 comment, I have been doing some research and came across this article about some other companies offering free trial skin products being taken to Court: http://www.offervault.com/scoop/2015/06/29/court-temporarily-stops-online-risk-free-trial-skincare-marketers/
I also sent an email to Lawyer Richard B. Newman the author of the article asking if any action was being taken against Bella Labs and La Crème Skin Care as I did not see their names listed as defendants.
Here is the link to the Court document: https://www.ftc.gov/system/files/documents/cases/160625auraviecmpt.pdf
Wow Sandy, great research! Thank you for sharing. These must be US based companies. The problem with many of these companies is that they are based out of South American countries so there are no extradition policies – the US FTC rules wouldn’t apply to them, and even if they did, they just quickly create new websites/landing pages to get around it. But at least this is progress! Buyers need to educate themselves and that’s why I post these types of articles. Thanks again for your comment and the good info.
I ordered both La Creme and BellaLabs on the same day from their websites. Initially, I was charged full price for La Creme. I cancelled 6 days after receiving the cream because I hadn’t had the opportunity to use it since it arrived right before going on vacation. I figured I would reorder it if I liked it as opposed to risk paying full price and end up not liking it. Once I contacted customer support via email and provided the tracking number showing when I actually received it, my money was refunded. That alone, is good customer service. I can’t say the same for bellalabs. Same situation, but they only refunded me half; faulting me for not letting them know when the product arrived. Seriously? Shame on you bellalabs. I have a feeling that this is the norm for you all; how you receive most of you money. Shame!
I’m glad I put the free trial shipping charge on a Visa debit gift card that only had $10 left on it as I read about the scam after I ordered 7-10-15. I set a reminder to call this company 7-20-15 “that the government should prevent from doing business ” to cancel.
I received 1 of the 2 products today, checked the confirmation, I only ordered one. I will use the Visa debit gift card tomorrow to buy something I can use with the balance left on the card so they can’t get another penny and then call them to cancel and demand an emailed confirmation of the cancellation.
Don’t any of you be hard on yourself for falling for this. But always, always, always type in the name of the advertisement product and write “scam” next to it. So I googled “bellalabs and lacreme scam.” That’s all you have to do and you find this website. Do that with any “promise” product/invention. Heck, do it with any advertised invention. Google the name and always write “scam” next to the product. And you’ll come up with this type of site.
Phillis, thanks for your comment, and you’re right. When ordering online you should always research the product prior to ordering. For many, by the time they investigate they’ve already been scammed.
FRAUD! ! ! ! ! ! Bella Labs and LaCrmes
WHAT TO DO IF YOU WERE SCAMMED!!!!
I too fell into the ‘free sample’ teaser, only having to pay a $4.99 shipping charge for each of the 2 product samples. I DID read every word in the offer, and there was absolutely NO MENTION of having to purchase anything or sign up for automatic delivery (I have been a lawyer 35 years and thought I knew what to look for a ‘scam!). I was half finished filling out the form when I decided that t wasn’t worth the postage charges – before I ven had time to delete my info, my phone rang and a ‘company rep.’ asked me to reconsider and offered me a $1.99 shipping charge. Because I had already determined it didn’t obligate any purchases, I fell for it and ordered the ‘free samples’. The 2 $1.99 shipping charges went throughmmy bank that night. A few says latr, I received REGULAR SIZED products, and saw that my debit card had been chargeed nearly $90.00! I called my bank that Saturday morning and without any question, they refunded the amount back to my account. My banker said that was the 4th credit THAT DAY, and this promo had been one of the worst to hit their bank!! If you can’t get satisfaction from the manufacturers, go first to your bank or credit card and contest the charges. Next, fle a comlain online with your STATE’S Attorney General’s Office – all have a consumer protection division and most complaints can be filed online. Also file a complaint with the U.S. Postal Service Postmaster’s site under MAIL FRAUD COMPLAINTS if your product was delivered via mail – this is clearly mail faud and they have GREAT INVESTIGATORS that will look very deeply into a complaint. The companies addresses can be found o their web sites under ‘contact us’. Both were shipped from CA, but show corporate offices in Las Vegas! Good luck – don’t feel foolish – ANYONE can get taken in by a scammer!!!! ps: Neither Ellen nor Dr. Oz has recommended or endorsed these products – you caan also go on the shows websites and let them know their names are being used fraudently!
D. Brannon, thank you for your comment. I’m glad you were able to catch this early and that your bank cooperated with you right away – they are not always so accommodating. Sometimes they require “proof” that you have cancelled with the companies before they will investigate the charges. Many of these “miracle cream” companies are based out of South America with no extradition policies so the consumer is left in the lurch.
D. Brannon–you described my experience exactly.with the phone call, etc. I’m disputing the charges through my credit card company. Thanks for the further information about who to contact.
You are warned: Case #751536254501 from Citi for my 14 day trial purchase, I called La Creme and they did take me off the auto renew but would not refund my charge, my trial was to expire 5/5/15 and I called and complained about the product on 4/30, it was very watery and one could tell it was an inferior product.
Customer support told me that it is not runny and I am mistaken, bottom line, I filed report with my credit card company and they took the charge off until the dispute was settled, well Citi sided with La Creme due to the fine print and bs that is included in the terms, do not buy this stuff thinking you will have recourse if you don’t like it..
I used the La Cream and would have kept it but did not realize it was $84 I wanted to send it back because it certainly was not worth this kind of money. Even though I offered to return the unused portion they would not refund my money. I they think it is a rip off.
How can I contact company to cancel
Beverly von Winckler
After I realized this was a scam, I received the face cream in the mail. I immediately took it to the post office writing “return to sender” on the package. No Visa charges to me, please.
Beverly, while that’s a good idea, I would make sure and call them and tell them you refused the package and to cancel any outstanding “free trial” for the future. They usually require a phone call and may still charge you a $35 restocking fee. They are notorious for trying to slip through loop holes to get your money. Good luck and thank you for your comment.
Le sigh 🙁 I wish I had seen this site before I was so stupid to order them as well :/ First, and last time I will make this mistake again. 🙁
i tried to cancel my Bella Labs order my e-mailing and it was the wrong address. Anyone know the correct contact to get out of this scam?!!!
I ordered FREE except for shipping. On my credit card, I wass billed approximately $90 for EACH of the 2 products. This was never disclosed and I will fight this. I found out that this has happened to other people too. Look out, this company is not forthright in its advertising!
Barbara, Ugh Bellalabs is one of the worst free trial scam culprits, I’m sorry this happened to you. Let me know if I can help recommend a good skin cream for you. If you tell me about your skin, I can give you some ideas.
bellalabs had a pop up on my bank’s site. couldn’t get to that before them; offered a “free” gift courtesy of the bank. Got the $4.95 charge and then the $87.63 charge.
I am fighting it now & will continue to.
Christa, wow I can’t believe this popped up on your bank’s site! Of all places…. Good luck!
how can you fight it?
Pat, a couple things 1) call the company and cancel any future orders right away, 2) see if they will give you a refund (or partial refund) if you return the bottle, 3) go to your bank and dispute the charges, 4) report them to the BBB online. There’s not a whole lot you can do to always get 100% of your money back, but at least you can stop future shipments.
I was also scammed by Bella labs. I order my free trial and got charged $4.95 2x plus 87.95 on 3/28 and on 4/12 before I even received my creams. I developed an allergic reaction to the cream and called the company 2x I was told that someone would get back to me. No one ever did. I sent an e-mail and customer service responded with too bad. They will refund me for May’s cream but not for the March and April billing. Very deceptive company. Do not fall for it. Get the Neutrogena Hydro Boost. It is only $20.00 and works better.
I too was scammed. I am not so quick to fall for things like this but I did. These people are no better than thieves.
Thank God, I did my research first before ordering the free trial offered last night, I decided to search on Dr. Oz website and I search for Bellalabs and La Creme there wasn’t any of Dr. Oz Episode about it, until I clicked on Women’s Blog Talk. Thank you for informing the public that the Bellalabs and La Creme free trial offers on the internet is a BIG SCAM. The people that are doing it are so EVIL some of us are truly having some issues about our skin that causing some serious emotional issues that completely brings you down. I apologize I was trying to order this product to a friend that having so much trouble with her skin all over her face and I wanted to surprise her for it. I just need to get her a product that truly dealt with her problem. Thank You.
Dulce, you’re welcome! Thanks so much for taking the time to comment. Dr. Oz doesn’t endorse any specific brands of creams. He is plagiarized quite frequently! Let me know if you still need a cream recommendation or check out my Top 3.
I too was scammed – only had the product for 7 days and was charged $87 each for the two products from Bella Labs and LeCreme. Called and was told the same thing – 14 days from ship date was able to get 25% refund but that was all and cancelled. I should know better. That was a very expensive lesson to learn. There should be something legal that can be done – a class action suit or something – it is definitely false advertising.
S. Ford, I’m sorry you found my blog too late. This is one of the WORST scams because they use Dr. Oz’s name as if he’s recommending it – he in fact doesn’t recommend ANY of these creams. His name is plagiarized more than anyone else on the internet. Please let me know if you’re still in the market for a good cream so I can recommend something for you, or check out my top 3 wrinkle creams.
I just got off the phone and yes I got scammed and mad at myself for falling for it. I did get a return RMA # to send my first recurring shipment since I wasnt aware of the 89.95 charge for the “free trial”! I still have to pay for the “trial” . my skin broke out from the Jivam cream and the Biolift is just vit E I’m quite certain. I WONT buy on line again! I have promised myself. So glad I found your blog
Hi Beverly, I’m sorry you got suckered into the free trial. I’m glad you caught it early however. Let me know if you need a recommendation for a good cream, or check out my Top 3.
Got all of my wife’s money back past the “trial period”, I turned the matter over to my bank and informed them I was starting a complaint with the BBB and the Internet Crime Complaint Center
… That’s Federal
J Koontz, I’m glad you were able to cancel. Even though it’s federal, most of these scam companies are based out of South American countries with no extradition policies, so there’s not much recourse for US customers. It sounds like you did all you can do. Thanks for your comment.
I am so so pleased I didn’t get scamed because of you and your site. I hate being duped by lying advertising. There should be some kind of protection from false advertising
Donna in North Carolina
I love comments like this! Thanks Donna 🙂 I’m glad you found my site before you purchased, often it’s the other way around.
wish I had found this web site before as I too was scammed out of money before I had a chance to try it long enough Shame on Bellalab and La Cream preying on people who thought they were dealing with real “lab” that had a decent product.,
emails are better ..there’s a record of the cancellation. besides the ydon’t answer the phones
Got all of my wife’s money back past the “trial period”, I turned the matter over to my bank and informed them I was starting a complaint with the BBB and the Internet Crime Complaint Center
… That’s Federal
I guess I’m in the same boat. I had a feeling that it was not a wise choice. After reading other complaints from a whole host of people, I should have stuck with my instinct.
I want to protect myself of future billing and or receiving any additional products. On the brochure, BellaLabs doesn’t have a website on it, just a phone number.
Hi Carol, yea there’s no website for Bellalabs – they certainly don’t want to make it too easy to contact them to cancel, unfortunately. I’m sure next time you’ll be all the wiser!
Thanks for your comment. Let me know if you need a recommendation if you’re still in the market for a good anti-aging cream.
The day after I ordered the free trial my bank called me. They told me about the billing scam so I cancelled the next day. The product was shipped and I received a cancellation for further billing.
Should I waste m y time using the La creme/Bella labs facial cream? Are there legit ingredients in them? Or give to my charity? Help….
I would give to charity, they are nothing more than a decent moisturizer. Or use them up until it’s gone so long it doesn’t give you breakouts. I’ve had several complaints of customers experiencing negative side effects from these two.
Dr. Brandy McCans
Rachel, thank you SO MUCH for posting this information. I actually was thinking about trying it out. I greatly appreciate what you are doing and I posted your article to my FB page. It is one of our most important responsibilities to help our sisters have clarity and knowledge. You are helping many people!
Thanks for your comment! I’m glad you found my article before you purchased! Thanks so much for sharing on FB.
Hi Rachel! i actually ordered the le Creme & bella labs i have tried it out so far so good i relay like the product no overpowering fragrance or oily texture i really like it & disagree with your comments 100% i have seen a BIG difference on my skin in a week of trying it out if u can’t afford it don’t buy it i say!
Diana, you do realize they will be sending you both products each month and billing you for about $90 for each product? If you’re good with spending $180 on these creams then go for it. In my opinion, it’s too much product. You won’t use nearly that much in a month, and the difference in the ingredients between the two is nil.
Notice if you click on Diane it leads you to back to the Bellalabs website. She is part of the scam, just trying to lure more people back to into the deception. Just more evidence of how shady this whole operation is…
It’s all a scam. Too bad there are so many people and companies that only care about making money and not the welfare of others
They need to be ashamed!!
Hi everybody! I, too, got scammed by BellaVita. I ordered the “free” sample on 3/3/15, and on 3/14/15, I noticed two charges on my debit card…one for $98 and the other for $99. At that point, I hadn’t even received the product. I called and was hung up on by one guy. I called back, and the second guy said he would be glad to extend my trial period because he really wanted to hear me smile. I was like, yeah… OK, but cancel my future orders, which they did. When I called back this evening to try and speak with a supervisor, some little bi@*h (Courtney) told me it was too bad but I wasn’t getting my money back…..TOO BAD? My FCU is already on the case. I have already closed that card and I fully intend to fight to the end. The rep told me there was no record of me ever calling in, and no record of an extension of my trial period. It’s sad, really. Any product that has to take these measures to make a sale is obviously a scam. Courtney also informed me that the two tiny bottles that I received were what I was just charged $200 for, and there were no free samples. She is lucky she’s not in California. Thanks for letting me vent! Have an amazing evening!
Lisa, sorry what scumbags! I hear these stories all the time and just picture these jerks sitting around laughing at all the people that they’re scamming. While you probably won’t get the $200 that they’ve already charged you, at least you’ve cancelled future orders. Keep an eye on your credit card though! Thanks for your comment.
Well, I guess I have been suckered too! I ordered both the La Creme and the Bellalabs, and did not realize it was one of those auto refill deals. It is Sunday evening, and too late to do anything right now, but Monday morning I will be calling to cancel my card, and also will call the number you provided to cancel any other shipments. Thanks for the information. Lesson learned, I will research everything now before ordering.
I was scammed too!
In addition, to yours mentioned here there are more companies who sell the scam product of removing wrinkles (anti aging) creams and serums.
There is Revival Beauty Anti Aging Cream and Revival Beauty Eye Serum. Then there is Skin Essentials and Hydroderm, also a product called something like Nutria or Nutrixia, I can’t remember. There are so many of these scams out there and all give a free trial for 14 days and it takes a long time to arrive but you are billed from the date when you place the order. Pure scam!
Clarrisa, you’re right, there are literally hundreds. It’s always best to check reviews prior to purchasing. And if you can’t find any real reviews, run! Thanks for your comment.
I ordered these products. I received them and saw nothing extrordinary in the ingredients and it is made in Vietnam. I called and cancelled. I have to send back the product that is unused. I feel like dumping it all out and sending an empty bottle. I dont thinl they can reuse the product that someone else had, can they?
I ordered this crap before researching it. As my husband said,” I told you so”. I received the products 7 days after ordering them, thinking I had 14 days to try them out. Nope! My account was charged $87.63′ twice. When I called to return the products and get a refund I was told “no, you agreed to the terms”! I was outraged and asked to speak to a supervisor. The”supervisor for Bella returned 25% of my money and at Lacream, 50%. Bella argued that they were a member of the better business burea with top ratings. I was looking at the BBB site and it said they were not registered and had a C rating. What a scam! Lesson learned.
I am so mad at myself! I fell for this scam. When my card was declined at the grocery store I was dumbfounded. Called my bank and saw the 2 charges for $87.63 that were taken out. I tried to reason with both companies that I had their product for 6 days and did not realize the 14 day “free trial” began the day I ordered. They would not refund my money! Do not fall for this scam!
I was put on hold and cancelled that way. Got tired of holding and changed credit cards.Probably won’t even send it back.
Maybe other people will do the same. I have too much stress right now to deal with scams right now.
Melinda, I don’t blame you. Dealing with crooks is frustrating. I’m glad you cancelled your card, and take care of yourself and that stress!
Big scam. Should be illegal. False advertising.
I just sent my two sample packages back. I will keep you informed about the progress. I did get confirmation e-mails of my cancellation.
Thank everyone that wrote a review. I just cancelled order.
Didn’t even open it. Should have researched first.
Hi Melinda, I’m so glad you were able to cancel – and hopefully it was within the 14 day time frame! Thank you so much for taking the time to comment.
I called them and cancelled my trial order (which I received today)
The products are made in Viet Nam and the ingredient Vitamin E, which they claim on their website…isn’t in it.
I can’t stand the smell of BellaLab creme. Although the LaCreme doesn’t have the same smell, it, too, is annoying.
I am sticking to Rodan & Fields. USA made and marketed.
Hi Carolyn, thanks for the info on Bellalabs – it sure sounds like a crappy, bogus product! I’m glad you were able to cancel. Be cautious with Rodan & Fields. Anyone who sells Rodan & Fields is on a multi level marketing platform. They make most of their money by signing people up to sell their products, and not on their actual products. Example, my sister in law was on this bandwagon and she kept having parties to recruit people to buy the $1,000 start up kit and start selling R&F so they could then start having parties of their own to recruit. Promises of winning Lexus’ etc etc. I have a real problem with pyramid schemes and promising people that they will be come rich if they sign up. It’s only making the person at the top of the pyramid rich. Sorry, I digress, but those are my honest thoughts.
I actually like the Rodan & Fields products 🙂 You don’t have to buy the whole regimen. I get the eye cream. You are right about the multi level marketing, but it’s not a pyramid scheme. You can actually order the products yourself online and pay directly to the company, which I do.
That’s good! I guess the way sis in law was wrapped up in it, it just left a bad taste in my mouth. But if you like the products and can order them easily then I say go for it! 🙂
Thanks for your comment.
I got scammed too, only I never gave them any info, they somehow got my credit card info. So, I haven’t tried these creams, and my credit card company reversed the charges and sent me a new credit card.
To answer questions about what DOES work, Nerium works! (I don’t sell it, I am just a customer). Also, Dr. Perricone products work, but they do the same job as Nerium and cost 5 times more.
Unhappy in Illinois
I, too, have just had to call and cancel my credit card that I gave for these two products. Because as has been stated above, I received the products on day 12 and tried to call the company to cancel and got passed around and around and then hung up on. I called my bank and they said, “we’ve got to cancel this immediately as both companies have already charged the account 86.00 plus dollars. Now, I also have to file with my credit card company to dispute these charges. If you have signed up recently, try to call and cancel but you may have to cancel the credit card to stop the auto-ships.
Help I just signed up for both. Gave credit card #
I only want the trials. Am i in trouble?.
Should have known better at my age 79.
Mariel, call them right away and cancel your trial, even if you haven’t received it yet. Tell them it’s your wish to cancel and ask them if you’ll need to return the unused portion for a refund. They may still charge you a “restocking” fee if you send it back. Good luck!
Cancel your card and have bank issue new one.
so this cream cut away the skin on her slavic eyes? *clears throat “bull**@$%
Kerri, LOL, well some of these creams do claim to take “10 years off your face overnight” soooo….changing someones ethnicity is definitely a possibility, no? Ha! Joking of course. Nothing will take ten years off of your face overnight, or even in weeks. However, using a good cream consistently over a period of several months can dramatically help soften wrinkles and plump up the skin for a more youthful appearance.
These products can be procured through Amazon… Don’t have good ratings though..
Feeling grateful for reading your article. This morning I missed seeing my GMA segment so I went to the website to review some of their stories. I came across the section where Robin Roberts was interviewing Michelle Pfeiffer about a fake facelift. I too was intrigued by the products Bellalabs and La creme, but at the same time not convinced. Over the years I’ve learned not to fall for these companies that say they give you a “FREE SAMPLES” so I did my search for reviews. This is where I found you Rachel. Thanks 🙂 I do how ever have some questions for you. 1. Does the products La Creme and Bellalabs actually work used alone? 2. If not, then what products would give you positive results to give you smooth and youthful skin?
Side note: Every article such as yours I’ve ever read will not mention any information of products or advise that will to tell the reader actually what they are looking for which is, how to maintain a youthful skin over 40’s and 50’s. FACELIT in a jar.
Hi Elise, thanks so much for your comment 🙂 I haven’t actually ever tried Bellalabs or LaCreme, but what I find in common with these types of companies is that they do not post their full ingredients list on their website, and that usually means it’s cheap or nothing to brag about (or else they would include it). I am 42 so I have the same concerns you have, I want to keep my skin smooth and youthful. I alternate between my Top 3 Wrinkle Creams, but as of late I’ve been using Kollagen Intensiv (this is my #2 recommended cream). It works by boosting collagen production so it does a nice job of plumping wrinkles and also evens my skin tone out (I have vascular skin so my skin needs help reducing redness). It has a luxurious feel to it and it moisturizes without leaving a greasy feel. This would be my recommendation for you as it’s also 25% off through December 31st so it’s a great time to try it. The coupon code is right in my article that I linked. It comes in a 2 oz tub which should last you a couple of months. Let me know if you have any more questions.
Phew, you saved me, I thought I should do a little bit of a snoop into this “too good to be true” skin care option! Thank you!!! Have you reviewed the luminescence serum by Jeunesse? My research has only led to positive feedback so far but I’m not that confident in my research abilities!! Luminescence does seem to be working for my friends though. If you’ve done a review can you please post the link for me?
Hi Shantelle, I’m glad you didn’t buy the Bellalabs, unless you’re extremely comfortable with the auto-ship, auto-rebill monthly set up. I actually don’t have a review of Luminescence but it looks like you can buy it outright on Amazon for about $39 so if you want to try it, I would purchase it that way rather than through a “free trial” which we know is not free. If you decide to try it, let me know how you like it! Thanks for your comment.
I requested and gave my credit card number for mail delivery charges about two weeks ago,there has been no sign of the product .Is this a scam ? What do I do now? bas.
G.Basava, hi there. Bellalabs is sold as a monthly auto ship, auto rebill product, so just be aware that you will be charged for the full product price as soon as the 14 day “free trial” period is up and every 30 days thereafter. I was able to find the Bellalabs customer service number (1-877-767-9942) so I would give them a call to cancel if I were you. Please let me know if I can recommend something for you that you can purchase outright if you’re not comfortable with the monthly arrangement (most people don’t realize that’s what they signed up for).
what are the latest dr oz creams that Ellen Degeneres was on the cover of
Barbara, These companies just use Ellen’s face for these deceptive marketing campaigns, just like I wrote about here in this article on Bellalabs and LaCreme. If you see a wrinkle cream ad with Ellen Degeneres or Katie Courig, and oftentimes Dr. Oz, you can be sure it’s a scam.
I want to know where in Iowa City, IA. I can purchase these creams?
Mick, you can’t purchase Bellalabs or LaCremes in a retail stores. They are only offered as a short term free trial from their website. I do NOT recommend these products and advise against them. 14 days is hardly enough time to try the product to determine whether you like it or not, and they are using very deceptive marketing campaigns with the free trials being impossible to cancel. Just read the horror stories in my other Bellalabs review under the comments. They also do not offer their full ingredients list. If you’re looking for an effective wrinkle cream, check out my review on Kollagen Intensiv. It’s very moisturizing and also treats dark spots as well as improve overall texture -it’s a collagen booster and it’s NOT sold as a free trial and has a 90 day moneyback guarantee. You can’t go wrong.
I researched the products suggested by Oz and there weren’t any good reviews on these products if it works so well and is an anti-wrinkle miracle then why aren’t there any wow reviews on amazon I ordered 2 items suggested but I will take them out of my cart now andI’m glad I came across this page purchase other things that are in my cart
Tracy, there are no real reviews because these are scams. I’m glad you found this article before you ordered! Rachel