The abundance of ads on the internet for free trials of anti-aging products, as well as the hundreds of women who have been scammed and left comments on womensblogtalk.com inspired me to write this post.
Before I go any further – if you’ve been scammed and are looking for a phone number to cancel, please check for the number on my latest blog post – I’ve been adding to list daily!!
You’ve probably seen the alluring ads with captivating headlines such as “Dr. Oz Calls this a Miracle Cream,” or “Katie Couric’s Backstage Secret,” or “Shhhh Don’t Tell Covergirl.”
Stories of women who “accidentally” discovered a miracle breakthrough in anti-aging by using one cream at night, and another cream in the morning. Honestly though, who doesn’t want to find a miracle cream to reverse the hands of time overnight?
Unfortunately, there is a very deceptive, dark side to these offers, one that most people miss and don’t discover until they notice the exorbitant and monthly recurring charges appear on their credit card statements, leaving them feeling scammed and frustrated.
In this article I will articulate how this new wave of “short-term” (12 day) free trials suck you in, how they function, and why I don’t like 99% of them.
As women, we want to find a cure for our wrinkles to look young and vibrant again, and wouldn’t it be nice to find something that works overnight? Or in two weeks?
Take for example, the picture of this woman on the right “Brenda,” whom by the way, I’ve seen in numerous ads for various wrinkle creams lately, she’s a poster girl for these scams.
This particular ad is promoting a combination free trial of BioGeniste Wrinkle Reducer and Dermal Meds, and Brenda claims that she obtained these results by using these two products in combination.
I’m sorry to say, but there is no wrinkle cream, or combination of, that will give you this type of result, and this happens to be a photo-shopped image purchased on a popular website called “shutterstock.”
Do Celebrities Really Endorse Wrinkle Creams?
No, they don’t! These scam companies claim celebrities such as Sandra Bullock, Ellen Degeneres, Katie Couric, Christie Brinkley – even Queen Kate – use these creams to obtain their ageless skin – and the “proof” seems nothing short of amazing in the before and after pics.
But I can assure you, none of these Hollywood stars promote any of these fly-by-night wrinkle creams scams, much less use these garbage creams.
There are also Youtube clips placed conveniently for credibility, but irrelevantly. For example, there is one video of Ellen Degeneres floating around to boost the claim that she’s promoting a specific eye cream, but if you watch the video you will realize that she’s merely doing a comedy stand up act where she jokes about what a klutz she is when she uses an eye cream (in a general sense).
What about Dr. Oz Wrinkle Creams?
If a picture of Dr. Oz (or any other celebrity) is in a wrinkle cream ad, it must be true right? WRONG, think again!
Dr. Oz is plagiarized more than anyone on the web!
These scam artists use his pictures, video clips, fake quotes, anything to make you believe that Dr. Oz is recommending them.
In this picture of Dr. Oz and Oprah, they state that Oprah is retiring to pursue her new skin care line with Dr. Oz. This is a flat out lie, please don’t believe them.
Dr. Oz does not, I repeat DOES NOT have his own skin care line, cream or serum. These crooks can say anything they want, don’t believe their false advertisements!
I’m not trying to be mean about this, it’s not your fault that there are liars and crooks out there, I’m just trying to help open your eyes so you won’t fall for it.
I get countless emails every day from women saying “I ordered Dr. Oz’s serum and now he billed me $90, what a jerk for being involved in these scams.” Truth is he’s NOT responsible, because these are not his creams. These are crooks and liars using his name to sell their products!
The Combo Free Trial Offer
Back to the combination offer. In the example I used above, the combination free trial offer was BioGeniste Wrinkle Reducer and Dermal Meds, but I could literally cut and paste about 100 different wrinkle creams in their place because the ads are IDENTICAL, and they often rotate.
“Avonlea and Pristine,” “Nuvalift and Puravol,” Bellalabs and Dermaperfect,” “Absolute Rejuven and Absolute Derma,” “Splendyr Instant Wrinkle Reducer and Levela Anti-Aging Cream,” “Luminelle and Alleure” – there are so many that I can’t possibly list them all but some of these may ring a bell.
They all follow the same story line, usually referencing a celebrity and also a normal lady with the likeness of “Brenda” who by accident, discovered that by using one cream in the morning and one cream at night, she obtained miraculous results. And before you know it, you’re ordering your free trials of both creams.
I mean, you only have to pay $4.95 in shipping so that’s a great deal, right? Wrong. And it’s not always presented as a combination offer – the same deceptive practices are used to offer free trials for individual anti-aging creams and eye creams alike! “Derma Juvenate” and “RVTL Anti-Aging” are two free trials I get a ton of complaints about.
Be weary of any offer that won’t let you proceed to checkout without agreeing to order a second or third eye cream or serum in order to get the cream you’re trying to order – huge red flag!
How Does a Free Trial Actually Work?
“Free trials” are NOT free. When you sign up for a free trial, you’re not only giving them all of your personal information, i.e. name, address, phone, email, but you are REQUIRED to enter your credit card information to accept the free trial (to pay for the shipping).
Oftentimes, the fine print is so far down the page that you won’t see it unless you scroll down, and most people don’t even notice it, and therein lies the problem – most don’t know what they’re signing up for!
By accepting the free trial, you are agreeing to try the product for 12-14 days (this is what I refer to as a short-term free trial, which 99% of them are).
On the 14th day, you will be billed for the full price of the wrinkle cream that you received (usually about $90, and you can double that if it’s a combo offer), and subsequently billed 30 days later for another month’s supply.
In the example below for Puravol (copied and pasted from their website, had to scroll down to find it), the trial period is only 12 days, and on the 12th day you’ll be billed $99.15, and billed $99.15 every 30 days thereafter.
The problems with most free trials are as follows, some are shocking!
- 12-14 days is hardly enough time to receive the product, much less try it for a long enough time period to decide whether you like it or not. In my experience, companies who offer a 30 day trial usually have good products, and there are very few of them.
- Back to the scams, most people don’t realize that they will be billed on the 12th day for the full product amount (normally around $90), and each month thereafter (double for a combo offer)
- most of these companies are IMPOSSIBLE to reach by phone to cancel, and sometimes publish non-existent phone numbers
- many of these companies are fly-by-night, and you won’t be able to “return the unused product for a refund,” because……
- many of these companies are based in countries without an extradition policy (i.e. Venezuela, Panama, Pakistan), meaning they run their scams and sucker people out of their money, and we, as consumers, have no recourse other than cancelling our credit cards with our banks altogether to get out of the recurring arrangement
- many of these companies, once the negative publicity starts to surface, package up their products in new boxes and slap a new name on it, and run the scams all over again
- most of these companies don’t fully disclose their ingredients list which is not a good sign, this usually means it’s nothing special or else they’d want to brag about it
- beware of filling out surveys with “free gifts” involved, as these often lead to wrinkle cream scams (even on well known websites)
- lately the billing company company name will NOT match the scam cream you buy online…another method to thwart you from contacting them or not noticing the charge.
- First of all, would you do me the favor of “liking” me on Facebook? If I’ve helped you in some way, you can leave me a review on Facebook and I would be grateful.
- Share this article on Facebook with your friends and family! Alert them to these scams!
- You can share it by clicking the Facebook share icon on the left hand side of your screen or at the bottom of this article, or copy and paste the URL link and post to your Facebook page.
Tips for cancelling trials:
First and Foremost, you need to call the Cream Manufacturer and request they cancel your ongoing subscription. Check for the number on my most recent blog post Skin Care Free Trials – Cancellation Phone Numbers.
I’ve compiled this list over the last couple of years and have over 300 companies!
If they are not cooperative when you call to cancel your trial, threaten to report them to the Better Business Bureau (BBB) and the Attorney General’s office in your state. Ask to speak to a supervisor – and don’t take NO for an answer.
It’s also a good idea to contact your credit card company to dispute the charges by filing a fraud dispute. Sometimes they will reverse the charges (but not always). In some cases you’ll actually have to close down that credit card to prevent further charges.
You’re better off using a credit card vs. a debit card for online purchases. Debit cards are basically “same as cash” whereas a credit card company will normally work with you to file a dispute.
Be advised! Simply cancelling your credit card is not enough, you must cancel with the cream company.
Believe it or not, they can actually take you to collections over unpaid subscriptions. So if you simply cancel your card without either cancelling with the company or filing a fraud dispute – you may get a surprise collections letter in the mail months down the road.
Conclusion & Recommendation
These short-term free trials won’t be going anywhere anytime soon, so the best advice I can give you is to simply don’t accept these types of offers, and hopefully now you know what to look out for!
Again, I do not promote these free trial scams and I’m NOT the one who sold this to you if you’ve been scammed. Please don’t email me demanding a refund!
Check for the number on my latest blog post Skin Care Free Trials – Cancellation Phone Numbers and call the cream manufacturer to cancel your free trial.
Have you been scammed? Leave a product review below to help others!
It’s super helpful if you do leave a review, please list the name of the cream or product, and a phone number to cancel if you have it. Help me to help others just like yourself. And don’t forget to share this article. Thanks!
Our #1 Choice for Anti-Aging – Kollagen Intensiv
Most of us have wrinkles that bother us, and we want an effective product that brings fast results. Kollagen Intensiv contains collagen-boosting SYN®COL, a patented peptide proven in clinic trials to reduce the appearance of wrinkles by up to 354%. I’ve used this cream for over four years with great results – it does a great job of making me look and feel younger! Read my review of Kollagen Intensiv
How Women Found This Review:
and dr oz wrinkle cream, and dr oz skin care, and dr oz face cream, and jivam skin care, and Dr Oz Free Trial Wrinkle Cream, and dr oz wrinkle cream free trial
TO ANYONE WHO CHOOSES TO SIGN UP FOR A TRIAL THEY’RE NOT RISK FREE, HOWEVER IF YOU CALL THAT COMPANY AND CXL YOUR ENROLLMENT ONCE YOU RECEIVE THE PRODUCT, IF YOU RECEIVE SAMPLE ITEMS AND YOU’RE ASKED TO PUT IN YOUR CARD INFO, ITS NOT JUST A SAMPLE ITS AN ENROLLMENT AND THE SAME RULES APPLY, THE TERMS AND CONDS ARE MADE AVAILABLE AT THE BOTTOM OF THE SCREEN WHERE YOU’LL HAVE TO CLICK ON TO SEE THE DETAILS OF THAT ADVERTISEMENT, PROMO, SAMPLE, OR TRIAL….#THEMOREYOUKNOW
This is a scam they get you to buy for 1.99 or 4.99 when you cancel then they won’t take it back and they charge you for what you received , the cream is not better than any other drugstore cream same as for their eye creams, most companies will work with you and let you return it they to do not and they charge for it, its ashame that Dr’s are making much bucks on this
I oredered a free trial of Revived Youth and called to cancel. They told me I had to pay $38.?? to cancel and I politely refused, then he said to pay $28.?? to cancel and I politely refused again, then he said$18.??and I politely refused again so he told me that he could not cancel my order. So I politely said that I would have to take a lawsuit out and instantly he said that my order was cancelled and I could keep the rest of the product. I told him politely again that I was recording the conversation and wanted a cancellation number so he gave me one, then I proceeded to repeat that this conversation was being recorded and said the date and the confirmation number and that this order was cancelled as of this day, he was very upset but agreed to all the info and nervous by now and just hurried to get off the phone. He even gave me a name. Real or fake, don’t know. But anyway, we’ll see if that took care of this. Hopefully so.
I ordered Revived Youth. They charged me for the product I ordered as well as for product I didn’t order. When I called about the charges they said it was a shipping fee. When I said that their ad said shipping was free they said it was an insurance fee in case the product got lost.They also then informed me that they were charging me $38.71 for the “Risk-Free Trial Offer”. They had already charged me for the product when I ordered! My conversation with them took place with crying babies in the background. I asked them if this business was being run out of a home and they would not reply. Don’t waste your money on this!
Anti-aging free trials
Thanks Rachel for your blog. I gother a free trial of Core Skincare as it appeared to be linked to Shark Tank and a few days later saw same people with shark Tank but different product name which set off all kinds of earnings for me. So I did a little searching and found your blog. Called and cancelled all further orders as I missed the auto ship at the end. Keep up the great work of warning us.
Thanks to your blog I was able to cancel their products before getting hit with additional monthly charges. I ordered the skin cream and eye serum on 2/6, received the product on 2/9, and cancelled on 2/10. I did, as a precaution, cancel and replace my card prior to the cancellation call. The number listed on my billing for the eye serum was 888-702-1078, and the number on the skin cream was 877-545-2361. I placed one call to the eye serum number and received verbal and email confirmation of cancellation of both products. Their original receipt popup (I have screen capture) was a red flag as the numbers didn’t add up. They showed a charge of $6.94 for the skin cream and $3.95 for the eye serum with a total of $12.88. I immediately sent in an email questioning this with no response. Now the receipt should have been for $8.90. Their billing (although incorrect) should have added up to $10.89. When I looked at my account it showed a second charge to the skin cream number of $1.99, which was explained to me as a priority processing charge (not authorized). Thanks to you I am only out a little time and hassle of replacing cards and updating accounts.
After three calls to the number provided I FINALLY was told that if I paid to return the product they would refund my credit card. We shall see…
You saved me!
Wow! I was just getting ready to hit the button for a free trial of the Shark Tank Korean girls new skin cream for $4.95.
I decided to do a little more research first and see if there was any real reviews out there. I found you site. Thank You, thank you so much. You saved me a lot of hassle.
Revived Youth & Eye Serum
HAD TO GIVE IT A RATING IN ORDER TO POST THIS MESSAGE BUT OTHERWISE…NO RATING. Horrible review for Revived Youth Cream. Sent for trial and immediately charged close to $200 even before the 14 day trial was up. I immediately cancelled and received confirmation numbers for my records. They claim they sent 30-day trial and the bottles are so small, how are you supposed to get results in 14 days at 2 times a day and pay so much for such “tiny” bottle. Very disappointed and will never, ever recommend Revived Youth nor Eye Serum. I honestly see NO RESULTS…none. I am very upset but have learned from this mistake. Thank you for your article and your true answers above…they are right on point.
Your article was very informing. Of course I was scammed also or I wouldn’t be reading/writing. sorry you keep getting 1 of 5 stars on your article. I think people are getting confused with the content of your report instead of your actual article which is trying to expose the process. thanks for writing.
User Questions and Answers
User Questions and Answers
Q: I was scammed with a cream how do you stop them from taking money out of you account? -Helen
260 out of 263 people found this question helpful.
Q: I ordered the Christie Brinkley eye serum sample this morning for $4.95 but need to cancel. I am getting surgery on where I was putting it. Can you please give me a phone number to contact to make sure this is done? Thanks -Joyce Richards
121 out of 128 people found this question helpful.
Q: got nailed on the scam...tried calling the numbers listed on the bank charges and neither number worked...I found a number on a piece of paper that came with the face and eye cream...I called and cancelled. This was Jan..Just looked at my checking account and see I was charged 93.00 again. My question is..When I made the cancellation would it have been for both...or do I need to locate a number for the second add on product? Here is the information on this new charge:Aim*beautyeye -Teri
109 out of 112 people found this question helpful.
Q: Hi Rachel, I recently sent for the 30 day trial by Hydroxatone and the other product that comes with it is Bellaplex. When ordering the first product the credit card was accepted but when ordering the second product it would not accept the same credit card and had to use a different card. Do you have any feedback on these company's as I did order them as Dr Oz was I believed promoting them but now I'm not sure. -Del
78 out of 83 people found this question helpful.
Q: Is Pure Eternal anti-aging cream also a scam? -Dana Chang
67 out of 73 people found this question helpful.