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#1 - Kollagen Intensiv

Collagen boosting anti-aging treatment to reduce wrinkles, crows feet, calm redness and improve skin tone. Contains SYN®COL, proven to reduce the appearance of wrinkles up to 354%!

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#2 - Meaningful Beauty by Cindy Crawford

As seen on TV, the Cindy Crawford complete anti-aging skin care line made with sensitive, aging skin in mind smooths wrinkles instantly. Superior products famous for its rare melon extract.

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#3 - XYZ Smart Collagen Cream

Increases natural collagen production in the skin to firm, smooth and visibly reduce wrinkles, forehead lines, and crows feet. Improves texture and lifts and tightens sagging skin.

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Beware of Free Trials for Anti-Aging Products – an Investigative Report

Rachel Vrabel Last Updated: January 7, 2017 489

Dr Oz Before and After

Dr. Oz does NOT have a skincare line

The abundance of ads on the internet for free trials of anti-aging products, as well as the hundreds of women who have been scammed and left comments on womensblogtalk.com inspired me to write this post.

Before I go any further – if you’ve been scammed and are looking for a phone number to cancel, please check for the number on my latest blog post Skin Care Free Trials – Phone Numbers for Cancellations.

You’ve probably seen the alluring ads with captivating headlines such as “Dr. Oz Calls this a Miracle Cream,” or “Katie Couric’s Backstage Secret,” or “Shhhh Don’t Tell Covergirl.”

Stories of women who “accidentally” discovered a miracle breakthrough in anti-aging by using one cream at night, and another cream in the morning.  Honestly though, who doesn’t want to find a miracle cream to reverse the hands of time overnight?

Unfortunately, there is a very deceptive, dark side to these offers, one that most people miss and don’t discover until they notice the exorbitant and monthly recurring charges appear on their credit card statements, leaving them feeling scammed and frustrated.

In this article I will articulate how this new wave of “short-term” (12 day) free trials suck you in, how they function, and why I don’t like 99% of them.

The Allure of Looking Younger Overnightbiogeniste wrinkle reducer and dermal meds

As women, we want to find a cure for our wrinkles to look young and vibrant again, and wouldn’t it be nice to find something that works overnight?  Or in two weeks?

Take for example, the picture of this woman on the right “Brenda,” whom by the way, I’ve seen in numerous ads for various wrinkle creams lately, she’s a poster girl for these scams.

This particular ad is promoting a combination free trial of BioGeniste Wrinkle Reducer and Dermal Meds, and Brenda claims that she obtained these results by using these two products in combination.

I’m sorry to say, but there is no wrinkle cream, or combination of, that will give you this type of result, and this happens to be  a photo-shopped image purchased on a popular website called “shutterstock.”

Do Celebrities Really Endorse Wrinkle Creams?

sandra bullock wrinkle creamNo, they don’t! These scam companies claim celebrities such as Sandra Bullock, Ellen Degeneres, Katie Couric, Christie Brinkley – even Queen Kate – use these creams to obtain their ageless skin – and the “proof” seems nothing short of amazing in the before and after pics.

But I can assure you, none of these Hollywood stars promote any of these fly-by-night wrinkle creams scams, much less use these garbage creams.

There are also Youtube clips placed conveniently for credibility, but irrelevantly. For example, there is one video of Ellen Degeneres floating around to boost the claim that she’s promoting a specific eye cream, but if you watch the video you will realize that she’s merely doing a comedy stand up act where she jokes about what a klutz she is when she uses an eye cream (in a general sense).

What about Dr. Oz Wrinkle Creams?

Dr. Oz wrinkle cream

Oprah is NOT retiring to pursue her new skin care line with Dr. Oz – don’t believe the lies in these cream ads.

If a picture of Dr. Oz (or any other celebrity) is in a wrinkle cream ad, it must be true right?  WRONG, think again!

Dr. Oz is plagiarized more than anyone on the web!

These scam artists use his pictures, video clips, fake quotes, anything to make you believe that Dr. Oz is recommending them.

In this picture of Dr. Oz and Oprah, they state that Oprah is retiring to pursue her new skin care line with Dr. Oz. This is a flat out lie, please don’t believe them. 

Dr. Oz does not, I repeat DOES NOT have his own skin care line, cream or serum. These crooks can say anything they want, don’t believe their false advertisements!

I’m not trying to be mean about this, it’s not your fault that there are liars and crooks out there, I’m just trying to help open your eyes so you won’t fall for it.

I get countless emails every day from women saying “I ordered Dr. Oz’s serum and now he billed me $90, what a jerk for being involved in these scams.” Truth is he’s NOT responsible, because these are not his creams. These are crooks and liars using his name to sell their products!

The Combo Free Trial Offer

Back to the combination offer. In the example I used above, the combination free trial offer was BioGeniste Wrinkle Reducer and Dermal Meds, but I could literally cut and paste about 100 different wrinkle creams in their place because the ads are IDENTICAL, and they often rotate.

“Avonlea and Pristine,” “Nuvalift and Puravol,” Bellalabs and Dermaperfect,” “Absolute Rejuven and Absolute Derma,” “Splendyr Instant Wrinkle Reducer and Levela Anti-Aging Cream,” “Luminelle and Alleure” – there are so many that I can’t possibly list them all but some of these may ring a bell.

They all follow the same story line, usually referencing a celebrity and also a normal lady with the likeness of “Brenda” who by accident, discovered that by using one cream in the morning and one cream at night, she obtained miraculous results. And before you know it, you’re ordering your free trials of both creams.

I mean, you only have to pay $4.95 in shipping so that’s a great deal, right? Wrong. And it’s not always presented as a combination offer – the same deceptive practices are used to offer free trials for individual anti-aging creams and eye creams alike! “Derma Juvenate” and “RVTL Anti-Aging” are two free trials I get a ton of complaints about.

Be weary of any offer that won’t let you proceed to checkout without agreeing to order a second or third eye cream or serum in order to get the cream you’re trying to order – huge red flag!

How Does a Free Trial Actually Work?

“Free trials” are NOT free. When you sign up for a free trial, you’re not only giving them all of your personal information, i.e. name, address, phone, email, but you are REQUIRED to enter your credit card information to accept the free trial (to pay for the shipping).

Oftentimes, the fine print is so far down the page that you won’t see it unless you scroll down, and most people don’t even notice it, and therein lies the problem – most don’t know what they’re signing up for!

By accepting the free trial, you are agreeing to try the product for 12-14 days (this is what I refer to as a short-term free trial, which 99% of them are).

On the 14th day, you will be billed for the full price of the wrinkle cream that you received (usually about $90, and you can double that if it’s a combo offer), and subsequently billed 30 days later for another month’s supply.

In the example below for Puravol (copied and pasted from their website, had to scroll down to find it), the trial period is only 12 days, and on the 12th day you’ll be billed $99.15, and billed $99.15 every 30 days thereafter.

Free Trial offer Puravol

The problems with most free trials are as follows, some are shocking!

  • 12-14 days is hardly enough time to receive the product, much less try it for a long enough time period to decide whether you like it or not. In my experience, companies who offer a 30 day trial usually have good products, and there are very few of them.
  • Back to the scams, most people don’t realize that they will be billed on the 12th day for the full product amount (normally around $90), and each month thereafter (double for a combo offer)
  • most of these companies are IMPOSSIBLE to reach by phone to cancel, and sometimes publish non-existent phone numbers
  • many of these companies are fly-by-night, and you won’t be able to “return the unused product for a refund,” because……
  • many of these companies are based in countries without an extradition policy (i.e. Venezuela, Panama, Pakistan), meaning they run their scams and sucker people out of their money, and we, as consumers, have no recourse other than cancelling our credit cards with our banks altogether to get out of the recurring arrangement
  • many of these companies, once the negative publicity starts to surface, package up their products in new boxes and slap a new name on it, and run the scams all over again
  • most of these companies don’t fully disclose their ingredients list which is not a good sign, this usually means it’s nothing special or else they’d want to brag about it
  • beware of filling out surveys with “free gifts” involved, as these often lead to wrinkle cream scams (even on well known websites)
  • lately the billing company company name will NOT match the scam cream you buy online…another method to thwart you from contacting them or not noticing the charge.

What You Can Do To Fight Back!disputing wrinkle cream charges

  • First of all, would you do me the favor of “liking” me on Facebook? If I’ve helped you in some way, you can leave me a review on Facebook and I would be grateful.
  •  Share this article on Facebook with your friends and family! Alert them to these scams!
  • You can share it by clicking the Facebook share icon on the left hand side of your screen or at the bottom of this article, or copy and paste the URL link and post to your Facebook page.

Tips for cancelling trials:

First and Foremost, you need to call the Cream Manufacturer and request they cancel your ongoing subscription. Check for the number on my most recent blog post Skin Care Free Trials – Cancellation Phone Numbers.

I’ve compiled this list over the last couple of years and have over 300 companies!

If they are not cooperative when you call to cancel your trial, threaten to report them to the Better Business Bureau (BBB) and the Attorney General’s office in your state. Ask to speak to a supervisor – and don’t take NO for an answer.

It’s also a good idea to contact your credit card company to dispute the charges by filing a fraud dispute. Sometimes they will reverse the charges (but not always).  In some cases you’ll actually have to close down that credit card to prevent further charges.

You’re better off using a credit card vs. a debit card for online purchases. Debit cards are basically “same as cash” whereas a credit card company will normally work with you to file a dispute.

Be advised! Simply cancelling your credit card is not enough, you must cancel with the cream company.

Believe it or not, they can actually take you to collections over unpaid subscriptions. So if you simply cancel your card without either cancelling with the company or filing a fraud dispute – you may get a surprise collections letter in the mail months down the road.

Free Beauty Samples

Don’t fall for this ad either! It leads you right to a free trial scam!

Conclusion & Recommendation

These short-term free trials won’t be going anywhere anytime soon, so the best advice I can give you is to simply don’t accept these types of offers, and hopefully now you know what to look out for!

Again, I do not promote these free trial scams and I’m NOT the one who sold this to you if you’ve been scammed. Please don’t email me demanding a refund!

Check for the number on my latest blog post Skin Care Free Trials – Cancellation Phone Numbers and call the cream manufacturer to cancel your free trial.

Have you been scammed? Leave a product review below to help others!

It’s super helpful if you do leave a review, please list the name of the cream or product, and a phone number to cancel if you have it. Help me to help others just like yourself. And don’t forget to share this article. Thanks!

Kollagen IntensivOur #1 Choice for Anti-Aging – Kollagen Intensiv

Most of us have wrinkles that bother us, and we want an effective product that brings fast results. Kollagen Intensiv contains collagen-boosting SYN®COL, a patented peptide proven in clinic trials to reduce the appearance of wrinkles by up to 354%. I’ve used this cream for over four years with great results – it does a great job of making me look and feel younger! Read my review of Kollagen Intensiv






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Beauty Wrinkle Reducer

Beware of Free Trials for Anti-Aging Products – an Investigative Report

4 out of 5 stars

Jan 20, 2017 by 
Connie

1. I didn’t see that this cream helped at all and I used it twice per day as recommended.
2. The very fine print at the end of the web page says that in 14 days if you do not contact them they charge you the full price (99.95). I didn’t see that and they charged me 14 days from when I ordered, not 14 days from when it was received, so it wasn’t really a 14 day free trial.
3. Thank heavens for Capital One who responded to my plight right away, got an agent on the phone, and although he wanted to just give me a discount, I stuck to my guns and got a full refund, which was confirmed by email the very next day.
4. Beware of any Facebook ads.


Nuriva/Renaderm scam

Beware of Free Trials for Anti-Aging Products – an Investigative Report

1 out of 5 stars

Jan 18, 2017 by 
Betsy

Beware of the Nuriva cream advertising,which claims it’s Angelina Jolie’s skin line-SCAM!
They offer you just for $5 to try “Nuriva”and the also send you “Renaderm”and later charge you $99 for the products,which are supposed be free trials!! Flores J Corp 229 Rosemont Ave,Los Angeles,CA 90026 with phone:844-888-3832 I managed to speak with somebody and “unsubscribe”from something I never subscribed.SCAM!!


Scam!! Do not sign up

Beware of Free Trials for Anti-Aging Products – an Investigative Report

1 out of 5 stars

Jan 18, 2017 by 
Molly H

I signed up for the free trial in which I thought I had 30 days to decide whether to continue the product. After 14 days I was charged $189!!!!!! I almost fell over in my chair. I called immediately to get the charges reversed and cancel all charges. The advertisement is very deceiving and they are crooks!!!! I called on the 14th day and was told I could not receive a full refund of my money. This is absolutely ridiculous and I am so upset that companies like that are still in business. I went back to the website in which I ordered from and do not see any where in which it states the amount you will be charged and do not see anything where it states you will be charged after 14 days, $189 or I would have never ever signed up! I was offered 50% refund and do not understand why I was not able to receive 100% refund.


Revived Youth – Shark Tank

Beware of Free Trials for Anti-Aging Products – an Investigative Report

1 out of 5 stars

Jan 18, 2017 by 
Barbara

To all future purchasers of this product BEWARE of the entrapment clause – you have 14 days to return their product(s) otherwise you will find outrageous charges on your credit card as I did. I have two charges of $97.21 and $92.30!!!!! I will never purchase any cosmetic products online every again just to avoid this huge mistake that I made by not thoroughly reading their Terms of Service (shame on me). And the killer is I haven’t even used these two products which will end up in the wastebasket today.

My words of wisdom is to thoroughly read the Terms so you can avoid what I did not.


It’s a ripoff don’t try it

Beware of Free Trials for Anti-Aging Products – an Investigative Report

1 out of 5 stars

Jan 18, 2017 by 
Tracy

There is not a real free trial offer. It says pay shipping only but fine print reveals after you pay fees but before receiving product you are charged $167.00 for trial period. When we called about charges they only refunded half of my money and were very rude. Do not trust this product!


FRAUD

Beware of Free Trials for Anti-Aging Products – an Investigative Report

1 out of 5 stars

Jan 15, 2017 by 
Chris

Beware of free trials that are not. I was charged $84.95 and $89.95 for my free trials. And I was signed up for recurring charges I did not authorize. The serum actually caused red blotches on my face, awful product.


Orogold Cosmetics

Beware of Free Trials for Anti-Aging Products – an Investigative Report

1 out of 5 stars

Jan 15, 2017 by 
Mary West

Theis company actually has stores in many malls…their parent company is outside the U.S..even though their products have a California address. They draw you in with free facial and do a con where they “befriend” you and offer you an “under the table” gift of an expensive product so you think you are getting a super deal…however their products don’t work (even though there is real gold in them) and they do not do any returns or refunds..even if you have an allergic reaction which I did! Beware and be careful!!


SCAM! Renu Skin is a Scam

Beware of Free Trials for Anti-Aging Products – an Investigative Report

1 out of 5 stars

Jan 15, 2017 by 
Char

They should have an option for negative Stars! This company is 100% a scam I ordered the product it took 10 days to get to me so much 14-day trial was actually a four-day trial and by the time I open the products and started to look into the ingredients I realize that this product is so bad for you it’s not even funny. It has mineral oil and it’s full of chemicals and they’re bad that’s States 100% natural ingredients yet at the very bottom of their ingredient list you will find their natural ingredients which means that there’s barely any of the natural ingredients inside of the entire bottle. the customer service was awful. DO NOT ORDER RENU SKIN CARE PRODUCTS!!!!


BEWARE

Beware of Free Trials for Anti-Aging Products – an Investigative Report

1 out of 5 stars

Jan 14, 2017 by 
Jeanine

Beauty Instant wrinkle reducer cream
is a scam. It’s a Vegas bait and switch game they show you and tell you one thing and then do another repeatedly. I would not trust them they steal from your credit card. They are devious and thieves. My next step I will be reporting them to the B.B.B.


Big Time Fraud & Deception

Beware of Free Trials for Anti-Aging Products – an Investigative Report

1 out of 5 stars

Jan 14, 2017 by 
Zeli

This is a scam company GAG George Ashley, Stamos Sran, sells beauty instant wrinkle cream sponsoring Angela Jolie. They steals people’s money from there credit cards . Buyer beware they are devious and will charge your credit card after you puchase there sample product for $4.95. Then 7 days later they will continue sending you more of there product by charging your credit card $100.00 or more. Be care and read all the teams on the bottom of the second page. They won’t tell you so be sure you read the find print. I think it is very sad and disappointed that people actually have to be that desperate and try to fine ways to manipulate others with there scams & tactics. I will not shop on line because of this.


1.6 5.0 234 234 1. I didn’t see that this cream helped at all and I used it twice per day as recommended.2. The very fine print at the end of the web page says that in 14 days if you do not co Beware of Free Trials for Anti-Aging Products – an Investigative Report
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User Questions and Answers

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User Questions and Answers



Q: I was scammed with a cream how do you stop them from taking money out of you account? -Helen

A: Helen, first step is to find their phone number and call them to cancel your trial. Look on your bank statement next to the charge and see if there's a phone number. It's usually a different company name than the actual cream (part of the scam so you can't find contact info). You can also try searching the cream name on the BBB website, but lately most of them have been using different names so it's becoming harder to track them down. If you can't get a hold of them, go to your bank and dispute the charges and ask them to block any further charges. You should be able to find the company name who's charging you next to the charge which is usually around $89 - $91. If all else fails, you can ask your bank to cancel your credit card altogether and order a new one. If you can give me the name of the cream as it reads on the bottle, I may be able to help you find the number. Rachel, WomensBlogTalk.com

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Q: I ordered the Christie Brinkley eye serum sample this morning for $4.95 but need to cancel. I am getting surgery on where I was putting it. Can you please give me a phone number to contact to make sure this is done? Thanks -Joyce Richards

A: Hi Joyce, It's funny you asked about Christie Brinkley's skincare. I ordered four of her products two weeks ago to review them and I haven't received anything yet. No emails, nothing. I'm disappointed so far in their customer service. Here's their phone number: Customer Service: 1-800-548-1736 Rachel - WomensBlogTalk.com

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113 out of 120 people found this question helpful.




Q: got nailed on the scam...tried calling the numbers listed on the bank charges and neither number worked...I found a number on a piece of paper that came with the face and eye cream...I called and cancelled. This was Jan..Just looked at my checking account and see I was charged 93.00 again. My question is..When I made the cancellation would it have been for both...or do I need to locate a number for the second add on product? Here is the information on this new charge:Aim*beautyeye -Teri

A: Teri, good question. The answer is yes, 9 times out of 10 the add on product is a completely different company and the company name next to the charge is often a different name than the cream. You'll need to contact them and cancel your trial. Look for the charges on your credit card statement and if there is no phone number listed, look up the name of the eye cream (on the container) on the BBB website or try doing a google search. If you can find links to the same eye cream, you can "pretend" you're going to order it - put in a fake name, address, etc and hit next and you'll be able to click on their terms and conditions to find a contact number. You won't be required to put in a credit card number to do this... I do this all the time to research scams to get their phone #'s. A lot of times it'll take you to a completely different cream, in that case just X out.... Rachel-WomensBlogTalk.com

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Q: Hi Rachel, I recently sent for the 30 day trial by Hydroxatone and the other product that comes with it is Bellaplex. When ordering the first product the credit card was accepted but when ordering the second product it would not accept the same credit card and had to use a different card. Do you have any feedback on these company's as I did order them as Dr Oz was I believed promoting them but now I'm not sure. -Del

A: Hi Del, I'm not sure why it wouldn't accept your card for both transactions, that's strange. I can tell you that Hydroxatone is an auto-rebill, auto-ship arrangement - I wrote a blog post on this product. You've accepted the trial, so on the 30th day they will charge you $89 for the Hydroxatone and around $91 for the Bellaplex, and send you more product every 30 days and continue to bill you. Dr. Oz is plagiarized on the internet - he does not recommend either one of these creams. This is why I don't like these products, I think they are scams because they run very misleading advertising campaigns. You may have an extremely difficult time canceling your free trials if you continue. I've heard horror stories of people being put on hold for hours, only to be hung up on. Be sure and read the terms and conditions in the fine print and make note of their phone numbers when you're ordering. Rachel-WomensBlogTalk.com

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Q: Is Pure Eternal anti-aging cream also a scam? -Dana Chang

A: Dana, I've had a ton of complaints about Pure Eternal being a scam. It has all the indicators of a short-term free trial scam. Misleading advertising, only 12 days to try it before you're billed (day 1 is the day you order), and no means of returning the product if you're unhappy. Poor customer service and probably sub-marginal ingredients since they don't provide the ingredients list. I would recommend against trying it. They are just not a reputable manufacturer of legit anti-aging treatments. Thanks for your question. Rachel, WomensBlogTalk.com

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Show All 199 User Questions & Answers

489 Comments »Leave A Comment

  1. Dottie Bedford January 20, 2017 at 8:01 pm - Leave A Comment

    Scam. You order cream for $4.95. After less then 16 days $99.15. Plus $86.15. Total $181.30. I am so disappointed in this company. I called and was told there was a claim that states this money would b taken out. I CANT find it. They said they would refund me half This is a SCAM. I also have to say the cream is not GOOD. I want a full refund $ hope shark tank gets there money back. Oh that’s right we are giving the shark tank there money back. $188.30 each month from all the people that signed up Great way shark tank to drain all the people that watch your show & believe in what’s on the show SCAM. Please get me my full refund.

  2. jesee January 20, 2017 at 5:31 pm - Leave A Comment

    “From a Beauty Wrinkle Reducer Employee” Hi everyone, First of all,I am not at Estates. I worked for a call center taking call from you people regarding this products: Beauty Wrinkle Reducer, Instant Wrinkle Cream, Nouvalift, Silky, Regalslim, neurofus or e, and some others. My job there was trying to convince people to keep the product and not giving a full refnd. I hate that cause I think it not the right way to make bussiness. I quit also cause i dont like lying to the people, this products dont work. My recomendation for all of you whi have been charged for the 89.95 or 99.95 or both, is not start a dispute or chargeback. Now this is the thing, if you send the product(s) back, you wont have the full amount of the money cause they have a restocking fee. i was oblied to give a full refund if a person threatened to call to BBB. that is pretty much the best way to get all your money back. Beware the trial period starts when u placed order through the website and not when you receive the products. You need to call before this 14 days and not on the day 14th. and please try to understand the agents on the other side of the phone. we were working 8 hours per day, with more than 15 products to handle. only one computer, only 2 supervisor who never wanted to take a sup call, and with the goal of making al leats 40% of retentions, that means, no cancellation or full refunds. Sometimes you dont understand our situation. In most of the cases i was always willing to help. at the end, you have to understand that the Terms and Condiitions have all that information, and i consider is your responsability read all those stuff.

    • Rachel Vrabel
      Rachel Vrabel January 20, 2017 at 7:04 pm - Leave A Comment

      Jesee, wow, kudos to you for having the guts to share this with all of us! I really appreciate it. I’ve never had an actual employee (ex employee in your case) comment about the truth behind how these places operate. I can sympathize with you, you are trying to make ends meet and were just doing your job. I can imagine working for such a place would take a toll on you since you’re basically taking calls from upset customers all day who feel like they’ve been scammed. What an incredibly hard job! I’ve always told people to threaten to call the BBB and contact their state’s attorney general’s office or ask to speak to a supervisor if they get the runaround on a refund. The problem with these creams is that they don’t make their terms and conditions obvious, as you know. You have to scroll all the way down to the bottom of the page to read it, and most people don’t. Most people are used to it being disclosed right next to their purchase. Anyhow, it’s not your fault and again I really appreciate you taking the time to leave a comment about this. Many thanks to you!!! ~Rachel

  3. Ellie January 18, 2017 at 4:39 pm - Leave A Comment

    Revived Youth is a scam! I found out the hard way. First time this has happened to me. Ordered for what I thought was a one time purchase for $4.95 for Revived Youth Face Cream and $4.95 for Revived Youth Eye Serum on January 1,2017. Now they tried to charge me $97.21 and $92.30! thank goodness the fraud dept. at my bank caught on and declined the charges. I called to “cancel” and ending up hanging up on the guy. He called back and my husband threaten to file a complaint with BBB and would sue him if they attacked our credit. He first offered to reduce charge by 50% then to 19.99 and then wanted us to ship the crap back! I did get 2 emails to confirm cancellation and they will credit me for $29.95 for Derma Refine eye serum that I was dumb enough to order. To top it off, I have a blemish on my face from using these products.

  4. Lane Eckis January 17, 2017 at 5:29 pm - Leave A Comment

    Such a scam, called them within 14 day trial period, and like everyone else kept saying (after they got with their financial dept) yeah right, some kid in his dorm room, he could give 35%, 50%, and I got irate. I had the proof of the order date, bank date, etc., and was going to either stop payment, turn them over to the BBB and file a fraudulent claim on them on top of blasting them on various sites. Their website is full of typos, and very unprofessional. I must have had a weak moment when I ordered the trial. DO NOT fall for this cream.

  5. Robin January 17, 2017 at 1:25 pm - Leave A Comment

    I stupidly ordered from revived youth….never noticed the trial 14-day info (and I always look for that stuff too, I never remember seeing ANYTHING about getting charged the full price. Saw two charges (both for over 90 bucks) on my bank statement over the weekend…emailed but just got off the phone with them. They agreed to cancel and refund me 50% (but the refund email I received is only 50% of one of the 2 products). I received a cancellation email at least. Told the guy I was going to file a claim with my credit union (I paid with a combo debit/cc from my credit union) and he said that it was fine because the terms and conditions would protect them or something. Do you think I will still be able to get my money back from the claim? Ugh this is so annoying, I don’t have 200 bucks to be spending on creams!!

    • Rachel Vrabel
      Rachel Vrabel January 17, 2017 at 8:16 pm - Leave A Comment

      Robin, you may or may not be able to get a refund. Your best best is to file an official fraud dispute with your credit card company for the portion you bought it on your CC. Debit card is considered a cash purchase with most banks. Good luck! Rachel

      • Robin January 17, 2017 at 8:29 pm - Leave A Comment

        My card is a combo debit/credit card so I’m protected. I filled out a cardholder dispute form and focused mainly on the fact that the terms and conditions say that the products can be returned for a full refund, but when I asked to return them on the phone they told me I couldn’t return them.

        • Rachel Vrabel
          Rachel Vrabel January 18, 2017 at 12:29 am - Leave A Comment

          Robin, ahhh OK, I was wondering about that. That’s a good feature to have with your card. Good luck with it! You can also call them back and threaten to report them to the BBB and your state’s attorney general’s office unless they give you a full refund. Sorry if I already mentioned this. I reply with this advice on a tons of emails every day. 🙂 ~Rachel

          • Robin Schuh January 18, 2017 at 12:32 am -

            Haha I already wrote a report on the BBB site… Another girl had done it and they commented on it saying they sent her all the return info for a refund, so hoping I get the same response.

          • Rachel Vrabel
            Rachel Vrabel January 18, 2017 at 1:06 am -

            GREAT! smart lady. Good luck! ~Rachel

  6. Patsy January 15, 2017 at 12:25 pm - Leave A Comment

    Answered a trial ad on dr oz anti wrinkle cream
    Gave my details mobile no email address and bank details
    Fortunately saw the scam reports called the bank within 15 min cancelled my card
    Am worried about my email an mobile no being out there
    Can they do anything with this info

    • Rachel Vrabel
      Rachel Vrabel January 16, 2017 at 12:52 am - Leave A Comment

      Patsy, it would still be a good idea to cancel with the cream manufacturer, I’ve seen people get collection notices in the mail months down the road. It’s just a precaution but you’re probably still going to get that cream in the mail. If you get it, let me know what the name of it is and we can check my Skin Care Free Trials – Cancellation Numbers list. If and when you do call them, don’t give them any other information other than your name and email to look for your order. They’ve asked people to send in their bank statements so they can find orders! Just be careful. ~Rachel

      • Patricia January 17, 2017 at 9:09 pm - Leave A Comment

        Dear Rachel
        I have found the correct tel no on agelessspin
        The other eyebringup does not exist as I have searched on google
        Will let you know tomorrow what the outcome of my tel call is
        Thanks
        Patricia

        • Rachel Vrabel
          Rachel Vrabel January 18, 2017 at 12:26 am - Leave A Comment

          Hi Patricia, thanks for your comment. I haven’t heard of Agelessspin or Eyebringup. Can you share the phone numbers with me please so I can add to my Skin Care Free Trials – Cancellation Numbers list? And is that the name of the creams on the containers or the companies who billed you. Let me know the names of the two creams as they read on the containers if so. Thanks a bunch! ~Rachel

          • Patricia January 18, 2017 at 7:45 pm -

            Good Rvening
            The tel no of agelessspin is
            08001422983
            Regards

  7. Grace Bedoya January 14, 2017 at 11:17 pm - Leave A Comment

    Also scammed on Dec 9/16 with a free sample of a 1 oz facial cream by Abella Mayfair (from Toronto) for which I only accepted to pay shipping – no 14 day trial or anything like that. The product arrived a few days later in a box that included an additional o.5 oz tube of the same brand that I did not order. I checked my cc statement today and I found 2 separate shipping charges ($3.95 and $6.70, respectively) from 2 different companies out of Nevada, OPC Diamond Beauty and Skin Beauty – London. Dec 23 OPC Diamond Beauty billed me $99.95 and on Dec 25 Skin Beauty billed me $89.95. On Jan 10/17 I was charged another $99.95. By Monday, having read this blog, I expect to find a similar charge from the second company. That will add up to $400 in one month for a free sample! My Bank gave me two phone numbers for the two billing companies. I found a third number on this blog for the manufacturer. Guess what? All three nu bers have the same recording … “This is Ann in customer service … Our hours are … Monday- Friday.” Today is Saturday. My bank will not block future charges unless I get proof of cancellation and will not reverse charges.

    • Rachel Vrabel
      Rachel Vrabel January 15, 2017 at 1:10 am - Leave A Comment

      Grace, thanks so much for your comment, and I’m so sorry you’re in this mess! It infuriates me. It’s completely deceptive and misleading. I see I do have the phone number for Abella Mayfair on my list, would you mind sharing the name of the second product? The name on the container..and the phone number. I’d love to add these crooks to my list! Did you ask to file a fraud dispute with your bank? Usually the credit card companies are more helpful, maybe you used a debit card and are just dealing with your bank, not sure. These fraudulent business will not email you a confirmation of cancellation 9 times out of 10…so it’s really hard to give your bank proof that you’ve cancelled. Good luck! ~Rachel

  8. ina Brinkmann January 14, 2017 at 5:39 pm - Leave A Comment

    I saw this Korean cream Alicia on Shark Tank and was fascinated.I ordered the free trial and paid $4.95 for shipping.Then I FOUND YOUR BLOG, literally 2 minutes later. Obviously I just placed the order but I was hoping to find out how to immediately stop any possible other charges, after the 14 days trial is over? Can someone help with advise? I am calling my bank right away, too.

    • Rachel Vrabel
      Rachel Vrabel January 14, 2017 at 6:16 pm - Leave A Comment

      Ina, wow I can’t find a number for Alucia Skin care free trial anywhere! I can find plenty of offers for it, but they all flip to the Coal wrinkle cream scam links. Try logging into your bank and look for the s&h charge – see what company name they billed you under and get back to me, I may be able to find it that way! You may have to file a fraud dispute with your bank but usually they will still want you to try and contact the company. That’s B.S. it wasn’t on shark tank, just a lie to get you to buy it. If you do find a number, would you please share with me? This is a new scam I haven’t seen and I’d love to add it to my Skin Care Free Trials – Cancellation Numbers list. Thanks! ~Rachel

  9. Carla January 13, 2017 at 9:59 pm - Leave A Comment

    Hi Rachel. I’m being scammed and given the run-around. Ordered the trial samples of Beauty Wrinkle Reducer and Beauty Wrinkle Cream (totaling $3.95) from an internet ad featuring Dr. Oz and glowing comments from satisfied customers. Received the product and have been using it for about 10 days with absolutely no visible difference in my wrinkles or skin’s appearance. When the products arrived there was NO paperwork in the envelope – not even a shipping invoice. A few days later while on-line I saw another ad for a different wrinkle reducer. Clicked on it to see what it was all about and even though it was packaged as an entirely different product, GUESS WHAT? It had the exact same glowing comments from the SAME satisfied customers. Right there I knew there was something really wrong going on. That was confirmed when today my bank notified me of suspicious activity on my debit card in the amount of $99.95 from GUESS WHO??? Beauty Wrinkle Cream! My bank has not paid the amount and has put a “hold” on my card until I tell them to release. The bank gave me the phone number they found for this business and I called the number to straighten this matter out, cancel any further shipments (that I never authorized), and to never contact me again. GUESS WHAT? They said they couldn’t locate me in the system – that there was no record of my account, AND that in order to “find me” I would have to email them and send a copy of MY BANK STATEMENT! Asked to speak to a supervisor but was told that I couldn’t do that until I sent a copy of my bank statement. What a fraud this company is. Sorry this is so long, but I want any prospective customer to have this information so they don’t fall victim to the same treatment I am receiving. Here’s the information I have: Beauty Wrinkle Reducer; 1812 W Sunset Blvd. #34, St. George, UT 84770 (855) 511-1244 and Beauty Wrinkle Cream; 518 Old Post Road, Suite #144, Edison, NJ 08817; (855) 511-1244; and the number given to me by my bank (800) 803-0732. Email [email protected].

    Guess I’ll be getting a new debit card with a different number!

    • Rachel Vrabel
      Rachel Vrabel January 14, 2017 at 1:18 am - Leave A Comment

      Carla, thank you so much for sharing your story and the contact information for Beauty Wrinkle Reducer. You’re like the third person today commenting on this particular scam. I’m going to add the phone number you gave me to my list, because they are different from what I have. I’ll post all of them! Thanks and I hope you can get this cleared up with your bank soon. Un-freaking believable that they asked you to send your bank statement – hell no! Good luck! ~Rachel

  10. Joyce Kamm January 13, 2017 at 6:05 am - Leave A Comment

    Bought a “free” trial of Skin Element from Beauty Impressions. This company is unethical and a scam. This was not a free trial offer as stated. This was a two week trial. Thirteen days after my initial 99 cent free trial charge, my credit card was billed $97.83!!!. I didn’t discover the charge until 5 days after this. I called to see why I was charged and was told my two week free trial period was over. Asked for an RMA number to send product back and was told they will give me refund MINUS a 20% restocking fee.

    Their website states “If you are not totally satisfied with your Beauty Impression purchase, simply return the unused portion to the place of purchase within 30 days for a FULL and easy refund (less S&H charges).” Nothing is mentioned about a restocking fee. See bottom of page: http://beautyimpressions.net/product-category/skin-care/

    This is an unethical company. Someone should file a lawsuit. They didn’t even wait two weeks to charge me $97.83, it was 13 days. Livid!

  11. Roberta Hause January 12, 2017 at 4:34 pm - Leave A Comment

    Kelly’s product may work, but her website is unethical. She says nowhere that when you pay for shipping for the trial, that you will be billed monthly every month unless you cancel right after your free trial arrives in the mail. I filed a complaint with the BBB and notified my bank to cancel all claims from L’Amour Skin Cream (Kelly Rippoff). My bank paid the remaining 44.95 balance. The product will sit on my shelf because I have lost all trust in the woman behind it and how she is running her business. Who knows what toxic chemicals she is using, she can’t be trusted to tell the truth. Anyone who would try and take advantage of hard working people like she does should be ashamed and should not have the opportunity she does to spew her opinions on anything. She has fallen into the cesspool of oxygen wasters known as the Hollywood elite who are uninformed, over-opinionated, and out-of-town with the comman man. Don’t quit your daytime job Ms. Ripoff, you may be needing it.

    • Rachel Vrabel
      Rachel Vrabel January 13, 2017 at 12:46 am - Leave A Comment

      Roberta, did you not read my review? This is all part of the scam, Kelly Rippa DOES NOT back these creams. These crooks lie and use her name and pictures to sell their crap creams. I get a lot of messages like yours, but trust me Kelly Rippa is not behind it. She makes millions as it is, she doesn’t need to fool the public with a wrinkle cream scam. Read the review you left your comment on. Hope that clears it up. They do the same thing to Dr. Oz…. ~Rachel

  12. Katz Wagner January 12, 2017 at 4:28 pm - Leave A Comment

    First of All I only wanted one of these products the Rejuvena Skin. You automatically get signed up for the other whether you want it or not. I had a free trial of Rejuvena Skin shipping was $4.95 and Ageless Skin shipping was $5.99. I checked my account today. Rejuvena skin (1-888-415-9169) charged me $93.99 and Ageless Skin (1-844-902-1532) charged me 93.63. I called each one of them to get this canceled. I was only 1 day over 14 days. The 14 days start from the day you ordered it. I was only able to get 50% back from each of them. If you argue with them long enough they will end up offering you 35% back just keep telling them that is not good enough 50% was all I going to get and cancellation of my account. I told them I want nothing else to do with them. LESSON LEARNED FROM THIS.

    • Rachel Vrabel
      Rachel Vrabel January 12, 2017 at 6:19 pm - Leave A Comment

      Katz, thanks so much for sharing. I had both Rejuvena Skin and Ageless Skin on my list but with different phone numbers. I’m posting yours as second numbers. Sometimes they have them changed! ~Rachel

  13. James January 12, 2017 at 4:28 am - Leave A Comment

    Received a 0.5 oz. tube for $3 in shipping and then hit for $99.95 a few weeks later. Hoping my bank allows me to refuse the charges

    • Rachel Vrabel
      Rachel Vrabel January 13, 2017 at 7:29 pm - Leave A Comment

      James, that sucks! Did you see that I have the phone number for Beauty Wrinkle Reducer on my Skin Care Free Trials – Cancellation Numbers list? Just in case you still need to contact them, it’s there. You would need to try and file a fraud dispute with your credit card company or bank, sometimes they’ll reverse charges and block future charges. Good luck and thanks for your comment! ~Rachel

  14. Nicole January 12, 2017 at 4:06 am - Leave A Comment

    Never got my free trial and they
    Kept charging my card after multiple calls. I had to cancel my card. They didn’t have the correct address! No sympathy for what happened. Stay away!

    • Rachel Vrabel
      Rachel Vrabel January 13, 2017 at 7:27 pm - Leave A Comment

      Nicole, that’s awful! Which cream was it? ~Rachel

  15. Cid lopez January 11, 2017 at 11:48 pm - Leave A Comment

    I just saw the boreallis scam deal this morning. I put my name and address and email , but did not give them my credit card number. I closed the page and went to work. Now I’m so happy I saw your website and educated myself on what’s really going on..my question for you is…can they send me or charge me anything withouth my credit card.?… Please let me know

    • Rachel Vrabel
      Rachel Vrabel January 12, 2017 at 12:14 am - Leave A Comment

      Cid, good for you! They can’t charge you with out a card, usually they will bother you by calling you. Rachel

  16. Laura January 9, 2017 at 3:08 pm - Leave A Comment

    Same thing here. Paid $4.95 plus shipping for a free trail of a Shark Tank product, then called to verify it’s a legitimate company – only THEN was I told that I was going to have to pay $90 in 14 days for my renewal subscription. Never do they tell you as you’re purchasing that you’re signing up for a subscription. They wouldn’t even let me cancel the whole thing by phone 5 minutes later. I stil have to pay like $18 for the whole trial, which is probably the size of a marble. Dear Shark Tank, please make your product more legitimate than this!

    • Rachel Vrabel
      Rachel Vrabel January 9, 2017 at 10:22 pm - Leave A Comment

      Laura, I’m interested to know the product name on this one. It’s probably a scam and they just say it was seen on shark tank…just like all the other lies these scams come up with like it’s Dr. Oz recommend or Kelly Rippa is quitting her show to focus on her new skin care line. All B.S. If you can give me the name of the product along with a phone number so I can add it to my black list, I would really appreciate it. I’ve heard of the “shark tank cream” once before and it was a total scam. Thank you, Rachel

  17. Barbara. Wilkes January 9, 2017 at 10:05 am - Leave A Comment

    Hi: Is Kelly Ripa’s new skincare not any good either? I see a free trial from “her” called Nouvalift Instant Wrinkle Reducer” and the other is “Luminis Advanced Skincare”?

    I’ve been scammed before. They say she is dedicating her life to this fabulous skincare! It is another $4.95 shipping on my credit card. Then probably about $99 on my credit card – right?
    Is her cream a scam too?

    Thank you so much.

    Barbara Wilkes

    • Rachel Vrabel
      Rachel Vrabel January 9, 2017 at 6:09 pm - Leave A Comment

      Barbara, this is a huge scam. Kelly Rippa does not have a skin care line and she’s not dedicating her life to any kind of new line! Please don’t believe these lies. These are people who make completely FAKE websites, use FAKE pictures and just LIE to sell their crappy creams. Don’t be fooled by these celebrity ads….all lies. Rachel

  18. Michael Hoffman January 7, 2017 at 7:19 pm - Leave A Comment

    Hi Rachel Vrabel, Thank you for your work!! Yes I too got played with the “Beauty Wrinkle” company with their free trial of little tube of Reducer and llittle jar of Cream. Wow, are they all together in a franchise-type semi-scam “beauty” industry? Where’s the consumer protection oversight? Yeah…it’s true… me, a guy, got suckered into this shady world too. It’s okay for you to have a laugh, I’m kinda laughing at myself for being more of a dumb*ss than I might typically be. Why would I even care about all my smile lines? To “look younger” I guess… I usually prefer much cleaner ingredients natural skin stuff anyway. The part that makes me really wince is the cost…89.95 and 99.95 for a little jar and a little tube. Damn!! I was unaware of the scam until I recently got another tube of reducer in the mail, and then chanced upon your website, then checked my bank statements. I got the ‘oh crap!!’ and the ‘they got me good’ sinking feelings at the same time. I missed BOTH windows, the initial (from Nov 18) 14 days to cancel AND the 30 days to return product. Today, I called on the recent (Jan 5) charges and got the sub cancelled and “will get fully refunded when I return both of these items”. But it appears I have no recourse on the earlier ones, ouch!! I’m trying to pay Down my credit card not rocket it Higher!! The man was friendly, I was firm but very polite, explaining I wanted to cancel & return, and I’m also dissatisfied with the products. He offered to give me up to 50% discounts to continue, I said no thanks, please cancel & refund the charges, he did, explaining it’ll show up 5-7 days after receipt of the returned items. He gave me RMA #’s to put on my pkg and I can call them with tracking #’s to ensure good records. I’ll keep you posted if there’s any problems. Any advice? Also I didn’t see the ‘Beauty Wrinkle Reducer’ company on your list so here’s the # as listed on my charge statement (show up as Skinserum and BellaLife, confusing at best) 866-506-2167. Again, Thank You Rachel!! Happy New Year! – Michael -maybe a knucklehead but very nice guy who actually learns! haha! 🙂

    • Rachel Vrabel
      Rachel Vrabel January 7, 2017 at 9:51 pm - Leave A Comment

      Hey Michael, sorry you got caught up in one of these awful scams. And I really appreciate you sharing the phone number, I’m adding it to my list right now! You may be able to get a full refund since you used a credit card. Call your credit card company and request that they file a fraud dispute. Sometimes they will refund all your money and put a block on those jerk offs, for lack of a better description. 🙂 Thanks so much for your comment. ~Rachel p.s. No reason why a man shouldn’t want nice, plump skin with fewer wrinkles!

  19. Janice Ragsdale January 6, 2017 at 8:43 pm - Leave A Comment

    I just ordered a trial order from the same company, in which it said the cream was a skin rejuvinator and invented(?) by Kelly Rippa. Yes, it included a picture of Dr. Oz and several well known people who used this product. Unfortunately I ordered this item for P&H only without writing down the name of the company or a phone number. How can I cancel this item before I get ripped off? Thanks.

    • Rachel Vrabel
      Rachel Vrabel January 6, 2017 at 11:32 pm - Leave A Comment

      Hi Janice, there are several that have used Kelly Rippa and hundreds that have used Dr. Oz. The most recent one that I know of that uses Kelly Rippa is Revived Youth Cream (800)836-0752. But I can’t say for certain this is it. Google “Kelly Rippa Skin Cream” and take a look at through some of the MANY fake sales pages that come up and see if anything looks familiar. You can also call your bank and find out the name of the company who billed you the s&h small fee and see if they have a phone number. They always bill under a different name. Good luck! Of if you receive the cream soon, tell me the name on the container. ~Rachel

  20. Daniela January 6, 2017 at 4:51 pm - Leave A Comment

    Image Revive eye serum.Paid 1.47 and 6 07 for shipping and handling .I received the serum and pending charges of147.00on my visa.Called Visa an they gave me telephone nr.1888 429-1753 to close the account.I did but they can only give me 107dol back and 15 days until the acc.will be closed?If they take money after that to call Visa and they will take care of this.So I am waiting for the results.

  21. Kaye January 4, 2017 at 6:50 pm - Leave A Comment

    Hi Rachel,
    Can you please tell me if the ECOMAXX ageless eye serum and advanced wrinkle is a scam? I have received my free sample but couldn’t find anywhere it said anything about a recurring monthly charge. Also, do you have their number in case it is a scam? Thank- you

    • Rachel Vrabel
      Rachel Vrabel January 6, 2017 at 7:20 pm - Leave A Comment

      Kaye, they’re going to bill you on the 14th day about $90, day 1 was the day you ordered. I couldn’t find the number, all their links are flipping to new cream scams. File a fraud dispute with your bank, and they may have a phone number on the back end for Ecomaxx, and you’ll see the s&h fee is probably billed under a different name. Rachel

      • Kaye January 6, 2017 at 10:22 pm - Leave A Comment

        Rachel,
        Thank you so much for your response. I did find the number and here it is 1-800-793-8967……..this is for the ECOMAXX eye serum and skin cream…I was able to cancel or at least they said it was canceled and gave me a cancelation number.
        Kaye

        • Rachel Vrabel
          Rachel Vrabel January 6, 2017 at 11:18 pm - Leave A Comment

          Kaye, thank you so much for sharing this number! I have a list of over 300 of these cream scams and I’m going to publish as many phone numbers as I can! Thanks again, and I’m glad you got through – keep a close eye on your credit card statement. ~Rachel

  22. Jean January 2, 2017 at 11:39 pm - Leave A Comment

    I am 82 and living on Social Security. I ordered “free” samples of Rejuvena Anti-wrinkle cream along with an Eye Gel just for a shipping cost of $9. I got two products and they work very well. I got an email a few weeks later with an invoice for $101 for each of the 1 oz. jars. I thought that was for future orders, so I called and tried to order just one of the products instead and got a lot of double-speak and just canned talk. They offered a lower price, but I told them I only wanted one of the products. They went on and on about that the two had to be used together. So I told them to cancel the order. A few days later I found that the bills I got by emails were for the “free” samples. Then an order came with two more little jars. I called to return them and they said they had no return policy. I asked to speak with a supervisor, but she said there was no one there, but there would be one there in an hour. So I called back in an hour and they said there were no supervisors there. I just checked my credit card and they charged the “reduced” amount of $35 each for the two items that I had told them to cancel. I will not return them because I don’t believe they will give me back any money. I am devastated and don’t know where to go for help. I I just checked the website and found a completely different product listed “free”. I certainly will not order anything “free” on line any more.

    • Rachel Vrabel
      Rachel Vrabel January 4, 2017 at 6:39 pm - Leave A Comment

      Jean, I’m sorry this happened to you and this is an all-to familiar story I hear daily. The phone number I have for Rejuvena is (844)902-1523. It may or may not be a good working number. You could try filing a fraud dispute with your credit card company and explain the situation. Sometimes they will refund your money and put a block on them for further charges. If you used a debit card, it’s not as easy but you can try filing a fraud dispute with your bank as well. Just make sure this company has you cancelled so they don’t send you anymore. Good luck, Rachel

  23. Betsy January 1, 2017 at 3:45 pm - Leave A Comment

    HELP! I ordered the trial size combo of face cream from “Prime Time Naturals” and seem to be in the reoccurring monthly payment scam. My bank has been involved but also recommended I call the company to cancel- which I have done on numerous occasions. However, when I called the company they stated they have no record of me- not through my address, the last four digits of my cc, nothing. How do I get out of this now???

    • Rachel Vrabel
      Rachel Vrabel January 2, 2017 at 7:50 pm - Leave A Comment

      Betsy, I’m sorry but I can’t find anything under Prime Time Naturals. Is this a skin cream? You may want to file a fraud dispute with your credit card company or bank, especially since you have no way to contact them. They may have a number on the back end. ~Rachel

      • Betsy January 2, 2017 at 8:06 pm - Leave A Comment

        Thanks for your reply. I’ve actually done more research and it’s “Premium Brand Skincare” and also have the phone number. However, my problem still remains that they claim they have no record of my ordering anything from them- yet I continue to be charged! I have issued two investigations with my bank, so I may just have to get a new card so they can no longer charge me.

        • Rachel Vrabel
          Rachel Vrabel January 4, 2017 at 6:41 pm - Leave A Comment

          Betsy, thanks for the update. Sounds like you are doing the right thing by getting your bank involved. These crooks make it virtually impossible to reach them for the precise reason so they can keep billing you. It’s outrageous. Good luck and I hope your bank can resolve it for you or at least block further charges. Getting a new card is not a bad idea. ~Rachel

  24. Cathi Hayter December 30, 2016 at 4:18 pm - Leave A Comment

    Totally scammed into thinking I was getting a free trial and only had to pay shipping. What a rip off.

    $179.00 down the drain.

  25. Ana December 16, 2016 at 5:54 pm - Leave A Comment

    I order the Beauty Wrinkle Reducer ($4.95 trial sample). A few days later I got a call from the company saying there was some kind of issue and they wanted me to give them my personal information over the phone, at that time I told them I wouldn’t be giving anyone my personal information and that I wanted the order cancelled. A week later I got the cream. No paperwork, no contact info just a very small 0.5 fl oz tube of cream. The phone number on the cc statement didn’t work. Just got my new cc statement and was charged $99.95 for this tiny tube of cream and again, no valid phone number. When I managed to track down their number they said they don’t have a record of me saying I wanted to cancel. I asked for a supervisor / manager and was told none were available and no one to call me back.
    HUGE HUGE SCAM – PLEASE BE CAREFUL

    • Rachel Vrabel
      Rachel Vrabel December 17, 2016 at 12:32 am - Leave A Comment

      Ana, you could try filing a fruad dispute with your credit card company, sometimes they’ll refund all the money and put a block on them. Thanks for your comment. ~Rachel

  26. Dea December 1, 2016 at 5:01 pm - Leave A Comment

    I recently ordered a trial of Borealis skin cream and saw nothing about the free trial being over in 14 days and then being charged to the cost of 89.00. I called the company on the number on the box. 1-877-608-9650. They would not refund the whole amount but I got 50% taken off the charge. My credit card company is filing a fraud case for me. No matter what I did I was told that I would not win so I took half off to keep some of my money. I sure learned my lesson. This company is blocked from further charges.

    • Rachel Vrabel
      Rachel Vrabel December 4, 2016 at 12:28 am - Leave A Comment

      Dea, thanks so much for sharing the contact info for Borealis. Maybe it’ll save someone else from being scammed. Sorry this happened to you. ~Rachel

  27. Linda Maus November 30, 2016 at 7:06 pm - Leave A Comment

    I fell for the same free trial. Nuvajen Gold. Showed up on bank statement under two different names with each name the folliwing 1.99 4.99 98.71, 99.01 4.99 1.95 . The name on bank statement was youth unleashed and youth sky high. I’m in the mugs if disputing the charges witj the bank in which they replied with screen shots (selective) that makes it appear that i purchased youth skyhigh serum and face cream. I called the number on the bank posting and got a no linger in service. However they now are in service. The youth skyhigh is listed under True Wisdom LLC. From a postoffice in mesa az incorperated on July 21,2016. They also show Agent address in Colorado but cant find them with a search. I would’ve never signed up for this. Theur number(if working) 888-597-3309. Please add to black list. Also where can i find your black list. Are any of the names on it or has anyine else been scammed by any of these company names.

    • Rachel Vrabel
      Rachel Vrabel December 1, 2016 at 3:44 am - Leave A Comment

      Linda, thanks for sharing this info. I keep a spreadsheet of my black list but it’s not published. I’ll add these numbers to it so if someone emails me I can help them. Thanks!! Rachel

  28. Aida m gaviola November 30, 2016 at 4:39 pm - Leave A Comment

    I need an email add of this olp Magicskinfirm and spl wrinklevanishnow creams. I too am a victim. They sent me those items even I did not order and billed me, sad to say, am back home in Phils, so it’s costly to call overseas. I will email them to stop sending me this product in my prev. NJ address. Thank you.

  29. Patricia Linscott November 22, 2016 at 4:23 pm - Leave A Comment

    I fell prey to the DermaLife scam and received the trial serum and eye cream . After reading some reviews, and trying to find an ingredient listing, I called the number provided through my credit card when I paid the shipping and handling. Number is 866-280-2879 on the credit card statement, address on the product is 782 South River Road, St. George, UT 84790. They do have a phone number, likely Customer Service, at 866-293-6170 or 866-293-5316 and website at faceskinsupport.com that later revealed to be non-existant. Argued with the operator who kept saying she would extend the subscription 10 extra days. I informed her that there was nothing on the Free Trial offer indicating there would be a “subscription” allowing them to send additional product (FTC violation since no notice given that by ordering the “free trial” you were agreeing to anything else). It got a bit nasty when she wouldn’t accept that I didn’t want any additional product, I wasn’t interested in a subscription, and that if additional product was sent, it was without my authorization and I would have any credit card charge reversed. I eventually had to let her know that I was a regulatory attorney and would go after the company if they didn’t comply due to their FDA and FTC violations. She finally agreed to remove the “subscription.” Haven’t used the products yet, as I’m concerned there was no ingredient list, which is required by the FDA for all cosmetic products and after researching I’m not able to find an ingredient list. Your blog is 100% right on. The company actually has numerous websites. FDA would have a field day with their products and inappropriate drug claims that they make.

  30. Lee November 20, 2016 at 4:09 pm - Leave A Comment

    Thanks for the tips. I was scammed by the Neuphoric free trial offer, which also billed me for products I never received: MagneticSkin AND Energized Skin Aid. I did read the small print and unclicked the auto-ship option on the Neuphoric site – no mention of other products. Now I have to go to my bank on Monday and stop payments + call all three related companies and cancel orders. I am so upset! I will share your blog post and hopefully others will avoid the trap I fell in to. Neuphoric and the other two companies who have separate websites all share the same address at PO Box 20800 Fountain Valley, CA 92728 (Contact Us) though they show different addresses on their home pages. UGH!

  31. Patricia Hedges October 29, 2016 at 4:18 pm - Leave A Comment

    Before ordering trial offers from Nuriva and Renaderm I looked closely and didn’t find an expiration date but just in case I did save the Nuriva site. I just got my bank statement and there were two charges from another place, which I found out is a distributer. Luckily, one had a phone number, which turned out to be for the Nuriva so I called and was told there was a 15 day trial period. I questioned that and she said it was at the end of the page. NOT! I called back and asked for their email address and sent the link to them demanding a refund. This number is for Nuriva 1 855-396-1906. I haven’t found anything for Renaderm yet.

    • jackie October 30, 2016 at 8:08 pm - Leave A Comment

      I cant believe this is still going on.surely there is someone high up that has the sense to put the end of this misery for so many people.i was lucky i got my money back.in uk.its ridiculous.jackie.

  32. Pam Edwards October 28, 2016 at 12:28 am - Leave A Comment

    I did not know about the 14 day after charge and was charged for five months. I disputed through my bank, was credited, then debited later. How do l get my money back? Shall l use the 202 239 1207 civil lawsuit number? I am, a disabled veteran and can not afford this. Thanks.

    • Rachel Vrabel
      Rachel Vrabel October 30, 2016 at 6:21 pm - Leave A Comment

      Pam, I’m not sure about the civil suit number, that may have been spam. Your bank probably needs proof that you’ve cancelled with the actual cream company. I’m not sure why they would allow a charge back after refunding, that’s just wrong! Contact them again and tell them you want to file a fraud dispute. Rachel

  33. Sheryl October 23, 2016 at 1:32 pm - Leave A Comment

    Hi Rachel,
    Glad I found your website. I ve just been recently scammed. I ordered youth revitalizer with youth serum. I can’tfind their number to call and cancel. Do you have by any chance have any information about this product? Would really appreciate it. thanks.

    • Rachel Vrabel
      Rachel Vrabel October 25, 2016 at 2:59 pm - Leave A Comment

      Hi Sheryl, I’m sorry you were scammed, that stinks! All of the products called “Youth Serum” or “Youth Skin” are all slipping to the Beauty & Truth free trial, so they’ve either pulled it, or changed the name. I would look on your bank statement to see what company charged you and see if there’s a number. They always bill under a different name. If there’s no number, or you can’t get through, file a fraud dispute with your bank or credit card company. A lot of times they will refund everything and block further charges. This usually works out better if you used a credit card since debit cards are considered cash. Good luck! Rachel

  34. Joe Simmon October 20, 2016 at 5:08 pm - Leave A Comment

    I purchase a free trail pruduct back in 2014 for my wife and they charge me more that 589.00 dollares .i tried cancel but they kept hanging up, and on may 21 i recieve a email regarding a check for me for the amount of 50.000.00….. dollars i thought it was a joke but i contacted the number whitch it was 202-239-1207 officer Jeo Maxwell and it turned out to be a civil lawsuit so if you purchase any of this items between 2014 and 2016 there probably a check made out to your name.
    Revita Eye, Revival Beauty Cream,
    NuPlenish Skin, Vitier Beauty,
    L’Envi Moisturizer, Eyetensive,
    Montecito Eye Serum, R3flection,
    Sparkwhitening, Whitening Coach, Vydox Plus,

  35. alexi angelino October 15, 2016 at 10:25 pm - Leave A Comment

    Got scammed. Feel like total idiot. I figured it out only after being charged the 97.21. I was really dumb though and also order skin moisturizer cream for another 97.21!!! I canceled as soon as I knew I had been scammed or they would have sent me more each month for the $97.21 x 2. I am a cancer patient and just wanted to look better and thought it was a good deal. I only get $450.00 a month from SS…they are scammers too. It was a huge hit for me and all I could do is cry.

  36. Faith October 12, 2016 at 6:42 pm - Leave A Comment

    Scam of 14 day trial for $4.95 S&H times 2 then they charge $90 times 2 30 days later. This company is Tampa FL. They are refunding the October shipment but will not take the September shipment even though its unopened. This product was supposedly used by Kelly Ripa. I’m sure that BS though.

  37. dee herring October 6, 2016 at 3:57 pm - Leave A Comment

    I recently ordered sum 2 jars ov face cream from their website.it was supposed 2 be a 14 day trial period,@ a cost ov £8, there was No mention ov any free charge after the trial period.I was then charged 2 lots of £89.95.when I called their customer service number ispoke 2 a guy called Eric,who had a very snotty attitude &said I could not have my money back because I had signed the agreement. I will b going 2 the cab. So don’t get caught up in this scam.

  38. Patricia Lyn October 6, 2016 at 7:26 am - Leave A Comment

    My friend had this happen to her for a 30 day trial. Would you know the phone number for the Borealis anti-aging face cream? Thank you.

  39. sandra October 1, 2016 at 8:08 pm - Leave A Comment

    I just signed up for clair skin care beleiving it was joy behars line and that she was leaving the view.when i clicked to see when she was leaving I seen that this was all a lie. I emailed to cancel and cot a confirmation number for one of the two.Ican’find their number anywhere can you help. sent another email to say don’t send me the “freee trial” and remove charges for shipping. as I will report you to the Sate Attorney General. any further info would be appreciated

  40. Branka October 1, 2016 at 2:03 am - Leave A Comment

    I purchased Facial Revive and Invigorate as 2 free trials. Just received them are these also scams?

    • Rachel Vrabel
      Rachel Vrabel October 3, 2016 at 2:57 pm - Leave A Comment

      Branka, these companies are going to bill you separately on either the 12th or 14th day for about $90 each. Day 1 is the day you accepted the free trial. It’s only free during the “free trial” period, which for these you mentioned is going to be either 12 or 14 days. So yes, I’d say these are exactly the same scams as I write about. I can’t even find numbers or good websites for these anymore, so they’re already flipping the links to new creams. I would contact your credit card company and see if you can file a fraud dispute and block charges, unless you’re comfortable with their arrangement. Rachel

      • Branka October 4, 2016 at 11:26 am - Leave A Comment

        Thanks Rachel. Have cancelled my credit card how on earth do these companies get away with this. Beyond belief

  41. Kathy September 22, 2016 at 8:41 pm - Leave A Comment

    Yes I am one of the unfortunates. What a wrinkle cream co.sent me was a joke. They looked like samples. I had no idea that this was a scam. I did disbute…I called this company and they refuse to take the products back. So I’m out almost $200.00. My credit card co.can’t get my refund back. So ladies…don’t do it ever!!!! Yes…every thing is in small letters. They are crooks!

  42. Susan Wagenbrenner September 17, 2016 at 10:11 pm - Leave A Comment

    I, have tried several of these “scams”. There was one, called luxe skin, comes with bel lease, under eye cream. This luxe skin, is the one that actually did tighten my skin. The under eye cream, didn’t do much. But, although the address is a 855 number, in Ca, the people that answer the phone, have an Indian accent, and we’re very rude, when I questioned them, about their automatic billing, even after I told him, I had cleared it with my credit card co. He, cancelled me, didn’t believe me, not that I could afford it, but this one did work! Don’t, know how safe the ingredients are, has Syn Ake, Malus Domestica, Aqua, hlycerine

  43. Leila September 14, 2016 at 12:56 pm - Leave A Comment

    This is a scam of a marketing scheme.
    They’ll ship you the product but to cancel is a journey that is just not worth it.
    They don’t pick up their calls, which is the only way to cancel, and
    when you leave a call back number they don’t call you.
    If you don’t cancel within 2 weeks they charge you +$80.
    Called to cancel, was given a very unprofessional attitude.

  44. Zannat September 13, 2016 at 7:05 pm - Leave A Comment

    is skin amour serum good for wrinkle ?

    • Rachel Vrabel
      Rachel Vrabel September 14, 2016 at 3:35 am - Leave A Comment

      Zannat, to my knowledge Skin Amour is one of those short term free trials that I warn about. Check out Kollagen Intensiv for a good anti-aging cream. It’s my fave! Good luck, Rachel

  45. Karina September 9, 2016 at 5:14 pm - Leave A Comment

    Hi Rachel! thank you so much for all your advises. Unfortunately, I made the same mistake as the other people who have been written on this blog. My question is, I read the thing about charging full price after the trail is over. I called them to cancel the trial and they told me that if i do that they are going to charge me $10.00 fee for early cancellation and also, i need to return the product. They gave me the option to extend the trial and call them back in two weeks if i don’t like the product or i don’t see any result, they assured me that I won’t be charged for anything neither shipping or a full price after the trial is over. Should i believe them? or should i do anything else? Please I’d appreciate your advise on this.

    • Rachel Vrabel
      Rachel Vrabel September 11, 2016 at 5:58 pm - Leave A Comment

      Karina, these people are crooks. Don’t believe a word they say. If I were you I would demand they cancel without charging you a $10 cancellation fee. If you are within the 12 day trial period, they should not charge you anything! Day 1 is the day you ordered. I would call them back, or call your credit card company and ask them to file a fraud dispute. Usually they will block any further charges and you won’t be giving them any more money. Don’t give them your credit card number again if they ask you for it! Rachel

  46. Cindy September 5, 2016 at 7:24 pm - Leave A Comment

    Where do you call to cancel the subscription???

    • Rachel Vrabel
      Rachel Vrabel September 7, 2016 at 3:41 pm - Leave A Comment

      Cindy, there are hundreds of these cream scams. What’s the name of the product? I have a black list of over 250. Rachel

  47. Me August 31, 2016 at 7:47 pm - Leave A Comment

    Sharon If you are looking for RENEW/DERMA the number is (877)498-5939

  48. Lisa August 19, 2016 at 8:04 pm - Leave A Comment

    Don’t do it!! I’ve now been charged for the 2nd time, even after receiving a cancellation email. I’ve now contacted my bank and disputing the charges. Dermajur and Rivitasense are the products, but the charges come under Beauty Solutions and Love your skin. I’m sure all of the scams are the same, just different names, like the article states. Never did I see anything about being charged after the shipping of the free trial.

    • Rachel Vrabel
      Rachel Vrabel August 19, 2016 at 10:12 pm - Leave A Comment

      Lisa, yikes! Thanks for sharing the names of the creams AND the names they’re billing under. If you happen to have their phone numbers and could share them here, that would be great. Those two are new and not on my list! I have a list of over 250 now…unbelievable. THanks! Rachel

      • Lisa August 20, 2016 at 8:31 pm - Leave A Comment

        Oh my 250 of these scammers!! I’ve noticed Everytime I see an ad on Facebook, it’s never the same creams, the names are always different.
        The phone number for both the creams is 855-573-4501. This is the number listed on the shipping notice you receive via email from Dermajur and Revitasense. This is also the number on the cancellation email…that didn’t seem to be valid, since I’ve been charged again.

  49. Tricia August 19, 2016 at 2:22 pm - Leave A Comment

    I keep trying to get the free trial with the 30-day trial of products and support, which breaks down to $4.95 total. When I try to finish the order, it keeps bringing me back to the previous page. Is this a scam or what? No even used the contact number to call them, and it was the wrong number, which really raises a red flag as I made the call directly from the website, womensbllog talk.com. Please prove me wrong that this 30-day free trial is NOT a scam.
    Tricia McLaughlin
    617-899-7321

    • Rachel Vrabel
      Rachel Vrabel August 19, 2016 at 3:11 pm - Leave A Comment

      Tricia, what is the product name? This one sounds fishy for sure. You can’t make calls from my website, so I’m not sure what you mean. Rachel

  50. Sharon August 18, 2016 at 7:19 pm - Leave A Comment

    Does anyone have a good number to contact this company? Please advise if you do. Thank you!

    • Rachel Vrabel
      Rachel Vrabel August 19, 2016 at 10:30 pm - Leave A Comment

      Sharon, the phone number I have for Renue Derma is (855)494-4440. Not sure if it’s the same company you’re looking for, as you spelled it “Renew Derma.” Could be different, they’re always slightly changing the names of these damn creams. If that doesn’t work, I would contact your bank to dispute the charges. Good luck! Rachel~WomensBlogTalk.com

      • Joyce October 17, 2016 at 1:44 pm - Leave A Comment

        This is a scam, there is no trial you have to pay for the product in 14 days after receiving. This is not stated on the website.

        I end up with $284.75 which when I called they are telling me I got 50% off.

        This is a scam and should be shut down.

  51. Tiffani August 9, 2016 at 11:49 pm - Leave A Comment

    I tried to dispute with my bank ($79 charge and another $89) and my bank said they can not dispute charge!

    • Rachel Vrabel
      Rachel Vrabel August 10, 2016 at 1:55 am - Leave A Comment

      Tiffani, well they suck. Better make sure you contact the company(s) who are billing you or they’ll keep sending it to you every 30 days and billing the same. What’s the name of them? Rachel

  52. Lynda August 8, 2016 at 5:46 pm - Leave A Comment

    I bought a “free” trial of HCF cream. I received it in April. I then never heard a word from them. On August 2nd they charged me $89.95! I called my credit card company and they said they would take care of it. BEWARE of “FREE” trials. I was scammed.

    • Rachel Vrabel
      Rachel Vrabel August 9, 2016 at 3:32 pm - Leave A Comment

      Lynda, did you check your bank statement for April, May, June and July? It would be unheard of that you sign up for a free trial in April and they didn’t bill you until August. You may find a charge for every month! Let me know…this is strange. Rachel~WomensBlogTalk.com

      • Lynda August 9, 2016 at 4:24 pm - Leave A Comment

        Rachel,
        I did check all my bank statements. I did again just now and no, there were no additional charges. I never received any other products from them except my original trial in April. I called my bank and they contacted the company and I have received a full refund from them! Yeah. I am one of the lucky ones. The website I originally ordered from has been taken down. Live and learn. The bank man I talked with said they get lots of calls exactly like mine. Wish something could be done about these people.

  53. Maria August 4, 2016 at 9:55 am - Leave A Comment

    Nu Youth Antiaging – Yes, was lurred for free product, only paid distribution cost. Just received a charge 4 weeks after order with no product in sight.

    No warning about 14 days trial on website, after this fully charged. I dont mind paying, if products were delivered.

    This really feels like such a scam and so bullied to take your money. Just deliver a service or product if you take my money!!

  54. Frances L July 27, 2016 at 6:14 pm - Leave A Comment

    I too was suckered into the free trial with Aurora eye serum and anti aging skin cream. No where did it say that you will be automatically billed after 14 days, just that you were paying the shipping costs of the products. I called the 800 number from my bank statement and cancelled my subscription by am now out $180. I went back on the site and there is no where on there stating about reoccurring payments unless you scroll All the way down and click on terms and conditions, so like the above article states these companies count on this happening. It’s a shame really they will continue to lose business but I guess they really don’t anyway.

  55. Makopa July 26, 2016 at 6:31 pm - Leave A Comment

    I am one of those who were scammed into paying for trial aurelei products that were no never delivered to me. Regret I got the truth very late.

  56. Flora Nelson July 25, 2016 at 5:03 am - Leave A Comment

    I was also scammed. I subscribed to a ´free trial’ to one product on one entry and was sent two different products from two different addresses – no company name. Email charged under serum and skin cream with no other details. The product name is BISOU and when I called Justin was very rude to me and told me my order was cancelled and that I would receive a refund for the postage paid.
    I did receive the refund but not before a $93 charge was processed by the same charge company (presumably for the second item) – my bank had no details (name or phone number) for me. I just wonder how these people sleep knowing they are conning innocent people out of their hard-earned money.
    A costly lesson and one that destroys the trust one has businesses especially on-line business.

  57. Evelyn July 23, 2016 at 7:55 pm - Leave A Comment

    I am so glad that I saw this page before Skin Restore could charge me full price. It was bad enough that they also sent a Free Trial of Eye Brilliance for only 5.97, which I did not sign up for. Beware! I had to cancel BOTH Free Trials. The rep kept trying to get me to continue with the face cream. He only agreed to cancel when I threatened to report them to the BBB. I got 2 confirmation numbers and his name, so hopefully this will be the end of it. I have learned my lesson…

    • jackie July 24, 2016 at 8:37 am - Leave A Comment

      Waiting for refund.my advice get on free number constant.hopefully the number where they take orders.i am annoying.constant repeat my self.they are fed up of me.hopeful refund tomorrow .will let you know.ring on private number as they get to know.

  58. jackie July 21, 2016 at 10:43 pm - Leave A Comment

    I got free samples with 2 companies.89 x 2.didnt receive anything

    • Rachel Vrabel
      Rachel Vrabel July 22, 2016 at 2:59 pm - Leave A Comment

      Jackie you should look for the company name on your statement so you can call them and cancel or file a fraud dispute with your bank. I’ve heard from tons of people who continue to get billed yet never receive the product. These people are crooks! Rachel~ WomensBlogTalk

      • jackie July 22, 2016 at 5:37 pm - Leave A Comment

        thanks for reply .I have received approx. 26 pounds twice.i have on email that they are fully refunding me.weather they will is a diferant story.the bank is doing the investigation.really annoyed as tax was due out today.which I did have enough in til they took 2 89.95.payments.i let trading standards know.i tweeted with warnings.said I would take it to watchdog,police and mp.if I don’t get refunded in full..done a lot of shouting .the two companies which are the same company are radiantfeel.com.other is allurecream.com,i contacted dr.oz.letting him know.could he not stop the links to his sight.

  59. martha griffin July 16, 2016 at 2:00 pm - Leave A Comment

    Yes is all a scam, and yes I fell it twice I can’t remember the names of the products one was a cream the other a serum. the first one exactly after 14days they charge me $89 it was a big headache to cancel. And the second one years later I fell for it because of Dr. Oz post and the celebrities added credibility to it . The second one right after few days of use the product started given me symptoms and my eyelids looked red and dry… I immediately called to cancel ls a hassle to talk to anyone. And they tried to convince me to keep it for half the price, and to give it to someone as a gift. I refused and cancelled. I lost some money $4.99 plus I have to pay to ship it back. but I was able to returned the product and not be charge the $39.99. Don’t fall for it is all a scam!!!

  60. Dora July 13, 2016 at 7:19 am - Leave A Comment

    Encante is a huge scam. When I purchased a trial size limited offer endorsed by Dr. Oz for $5.95, last Sept. 2015, they began charging me $98.71 a month after I gave them my credit card info for the $5.95, without my authorization. I only believed it because of Dr. Oz. I’ve read they use many celebrities to boost their marketing which are all lies. The eye cream is not FDA approved and not worth the money or headaches this hideous company will put you through.

    Now July 2016, 9 months later, after I cancelled their hidden auto monthly billing – I’m sent a collections notice out of nowhere that I owe an additional $89.77.

    They are now trying to extort money out of me by threatening to ruin my immaculate credit if I don’t pay them for something I have no idea for what. And I’m getting the run around with sneaky, confusing, unclear explanations with Encante reps, including another different company whose phone number was with a company called “Golden” that took the money from my account, including another charge from a third company named “Voy”.

    In 9 months, they have made no effort to contact me to provide an invoice to support their claim that I owe them money. They have my phone number, e-mail, home address, ATM card, and to my shock, according to my file on the online Collections company, they also have my IP address!

    I’m assuming they didn’t charge my credit card (like the did before) because I could dispute it. But I can’t dispute collections.

    I just looked Encante up on the Better Business Bureau – their rated an F with scathing reviews. I don’t know what to do. I already cancelled them 9 months ago and they’re forcing me into paying a mystery balance for something I have no knowledge of. I feel helpless and I cannot believe they can do this and I have no rights. 🙁

    • Rachel Vrabel
      Rachel Vrabel July 13, 2016 at 4:03 pm - Leave A Comment

      Dora, have you taken this up with your bank? If not, you need to file a fraud dispute with your credit card company so you can dispute the charges. If you have not done this already, do this right away. Don’t let these crooks ruin your credit. Rachel~WomensBlogTalk.com

  61. Rachel July 9, 2016 at 5:47 pm - Leave A Comment

    I just ordered the Dr Oz cream and I would like to cancel this order I can not find a phone number to cancel please help me

    • Rachel Vrabel
      Rachel Vrabel July 9, 2016 at 8:58 pm - Leave A Comment

      Rachel, there are at least two dozen different creams or more that use Dr. Oz….if you can give me the cream name either on the container, or tell me the company name they used to bill you the shipping charges, I should be able to find a phone number for you. Need more info. Thanks! Rachel~WomensBlogTalk.com

      • johanne duguay July 27, 2016 at 4:57 pm - Leave A Comment

        just wanted to add my two-cents worth on these cream scams, this one is Neuphoric serum and Awaken eye cream and they’re both scams. I cancelled my credit card with my bank so they can’t come back and charge me ANYTHING.
        I would highly recommend other’s do they same thing so they cannot come back to charge a lost or stolen card or reorder a new card, same thing.
        Fight back and take control of your credit cards and accounts against these scammers.
        J. Duguay

  62. Tarryn Jackson July 8, 2016 at 7:54 am - Leave A Comment

    After being promised a refund I still have not received one. How do I report them? I am frustrated this have become a weekly routine calling and trying to get a refund. It has been 6 weeks I have been charged for full size products and samples and have received NOTHING to date.

    • Rachel Vrabel
      Rachel Vrabel July 8, 2016 at 3:33 pm - Leave A Comment

      Tarryn, thanks for your comment. What is the product name? If you’ve been trying that long, definitely contact your credit card company and dispute the charges! If you explain your situation (and hopefully you used a credit card and not a debit card), usually they are very helpful. Let me know how it turns out. Rachel~WomensBlogTalk.com

  63. Margie July 5, 2016 at 11:08 pm - Leave A Comment

    Greetings Rachel, I am adding another “Scam” company which is part of the online “Free” offer for face cream. I placed my order for CREME LA MIRACLE , Snake Venom Peptide Cream, 1 ounce, free, pay only $4.95. 6/5/16. I received the product within a few days, no packing slip. (I should have taken that as a clue)
    I didn’t care for the product and thought, “Oh well, I’m only out $4.95.” Forward to today, 7/5/2016, and I see a charge for $98.71 on my credit card. Shocker!! I found the company name and phone number on my bank statement:
    1-877-278-2984
    OLP*
    Magic Skin Firm
    18255 Jayhawk Drive
    Phone number on product jar 1-888-345-7556
    Google search for address comes up with City & State as: Penn Valley, CA. 95946
    I searched a bit and found your site and found so much helpful information here, Thank you for the tip to “put on your big girl pants…” Loved it, but needed it.
    I called the 1-877-278-2984, got customer rep who was nice as can be, but like previous comments stated, she did try to have me wait a few months before cancelling. I asked her if she could hear me ok, and repeated (demanded) my request to cancel any and all orders, cancel any/all future orders, cancel any/all auto-ship program, credit my cc. I said I thought the company is a scam, I am contacting the Better Business Bureau, the Federal Trade Commission, and my State Attorney General. I want my money back in full onto my credit card and an emailed confirmation. She said she needed to get “authorization”, I told her I did not want to be on hold for longer than 5 minutes. She didn’t put me on hold, got her “authorization”, gave me the confirmation number. She said they do have an email department, but she could not promise the email confirmation.
    To my surprise, within minutes of hanging up I received 2 emails; one confirming order cancellation & auto-ship/future orders are cancelled, the second email confirming my credit card will be credited the full amount in 7 to ten days.
    Thanks to your site and your other responders, I know I may not receive the money back. Plus I will deal with the bank as needed regarding blocking this company and/or closing this credit card.
    I appreciate being able to “vent” my experience here.
    MANY THANKS TO YOU ALL!

    • Rachel Vrabel
      Rachel Vrabel July 6, 2016 at 4:52 pm - Leave A Comment

      Margie, thank you for your comment and the information on this company. I have added Creme La Miracle Snake Venom Peptide Cream to my black list! Good for you for dealing with them with a strong arm – that’s exactly how you need to deal with these people. Good luck! Rachel~WomensBlogTalk.com

  64. JoAnne June 25, 2016 at 3:17 am - Leave A Comment

    Love it reduced the deep wrinkles between my eyes even after 1 application and they keep getting better all the time. Just cancel if you don,t like it. Who cares who does or does not endorse it. It works. I am not affliated with Dr. Oz in any way.

    • Rachel Vrabel
      Rachel Vrabel June 25, 2016 at 3:22 am - Leave A Comment

      JoAnne, thanks for your comment. Most people do care if they’re lied to about who endorses a product, it’s called truth in advertising. You really don’t mind that SkinOptics told you that “Dr. Oz recommends it” when he really doesn’t? Lying and misleading the public about consumer products is wrong and these crooks should be stopped. However, I’m glad the cream is working for you 🙂 Rachel~WomensBlogTalk.com

      • JoAnne Bell June 26, 2016 at 7:03 pm - Leave A Comment

        No I don’t think it is ever right to lie. But the cream works and that’s the point isn’t it? It is always right to fight for what you believe in. It’s great for you to do so. I guess I’d be more into it if the cream didn’t work so great. You should try it.

  65. Denise June 11, 2016 at 7:26 pm - Leave A Comment

    Unbelievable. I didn’t see the fine print (which is the marketing plan) and they got me for $174! When I called to about the bill on my debit card Skinrestore told me that I should have read the fine print and they could “give me 50% of any future orders”! This brings to mind two thoughts: 1) I really was thinking about being an ongoing customer but you mislead me out of the gate. WHY would I buy from you again. 2) If you can give me a 50% discount from now on then your markup must be unbelievable! Evidence of another scam. Needless to say I am looking for a product long term and if Skinrestore would have given me what they suggested “a free trial” to see if I could/would use their product I would have become a long term customer. Business relationships are built on trust! Give me a sample and if your product is good enough I will become a steady customer. With the way Skinrestore is conducting business they are losing lots of clients like me. AND we communicate with each other in ways we never did in the past. Skinrestore…Get a clue! Dr Oz shame on you. I trusted you to be associated with better quality companies than this!

    Link: https://tryskinrestoretreatment.com//

    • Rachel Vrabel
      Rachel Vrabel June 14, 2016 at 12:49 am - Leave A Comment

      Hi Denise, I’m sorry you got caught up in this scam. In all honestly, Dr. Oz does not recommend ANY of these creams. These scams artists straight up use his name to sell their creams. If you ever watch Dr. Oz, he warns people all the time NOT to trust any of these creams that are using his name. It’s a shame, because people like you who have been mislead, think it’s actually him behind it when it’s really not. The same thing is happening with Garcia Cambogia diet pills, they say it’s Dr. Oz recommended. Dr. Oz did a youtube video where he actually flew to one of these bogus diet pill headquarters and confronted the con artists. They ran like babies hiding from the camera. I wish he’d do the same with some of these wrinkle cream scams. I’d love to watch them squirm! Let me know if you would like a skin care recommendation. If you don’t mind being in a membership situation, Meaningful Beauty (Cindy Crawford’s line) is well loved and she has great products. It runs about $40 month but you get an entire line. Her line has been around more than a decade and women love it. Check out all the comments I got on my Facebook post about Meaningful Beauty. I was overwhelmed with all the positive feedback! Rachel~WomensBlogTalk.com

    • Martha June 25, 2016 at 2:43 am - Leave A Comment

      Did the “fine print” say X amount of days of free trial? That’s what the Ciello scam company said. When they charged my account and I called, I backed them down on it by the mere facts of the dates. Namely, date ordered, date shipped and date received. I asked them how was I suppose to TRY it if I didn’t have it? They then offered to give me half of my money back, but I told them either ALL of my money or I would report them to the Better Business Bureau. Within 3 days, I had my money back.

      • Rachel Vrabel
        Rachel Vrabel June 25, 2016 at 3:14 am - Leave A Comment

        Hi Martha, I tried to find the Ciello offer but all the links are flipping to the Beauty & Truth free trial offer. There’s always fine print with these, but in order to read the terms and conditions, you would have had to scroll down to the very bottom of the page and actually click on “terms and conditions.” They don’t make it obvious at all when you’re entering your credit card number. That’s why these companies will never, ever have any longevity. Glad you got your money back, and thanks for your comment! Good idea to report to the BBB. Rachel~WomensBlogTalk.com

        • Martha June 25, 2016 at 10:39 am - Leave A Comment

          This is Ciello’s website. Their # is 1-844-229-4450.

  66. Dawn June 8, 2016 at 10:55 am - Leave A Comment

    Hi I’m curious if anyone has had any dealings with Nu Youth.

    • Iso June 24, 2016 at 9:48 am - Leave A Comment

      I live in S.A. and have not received my NU YOUTH order from 2 months ago. When I try phone it is always a recording to leave a message. I have not checked my bank statements yet but know now only that I have been scammed. I just hope my bank will reverse charges on my credit card and I surely will check it weekly to try prevent further transaction going through! Interested to know about other NU YOUTH experiences?

      • Rachel Vrabel
        Rachel Vrabel June 24, 2016 at 4:04 pm - Leave A Comment

        Iso, sorry this happened to you. Nu Youth is one that I’ve never been able to find a number for, they’re a bad one! If you do ever get through or find a good number, I’d appreciate it if you could share it here. I get a ton of complaints on this one from people looking for help and wanting to cancel. Hopefully your bank will help you through this. Rachel~WomensBlogTalk.com

  67. Rachel June 4, 2016 at 4:24 pm - Leave A Comment

    Hi Jackie! I just watched Dr Oz last week with Allison Sweeney(The Biggest Loser Host) they were stressing about how NOT to believe anything on the Web that is linked to his name. He said he doesn’t have anything to do with skin care or diet pills or anything. He gets angry when people advertise his name out there so people will buy their stuff. I’m sorry you lost money. I hope your bank blocked VL from being able to pull any more money out of your account. Just wanting to give you a heads up =)

  68. jackie June 2, 2016 at 8:30 pm - Leave A Comment

    Sent for Dr Oz skin care products. Received sample Then a statement $45 was charged to my acct. Following $119.90 chg was made. There is no calling number or Custimer service number, just a return address in Scottsdale AZ. My bank tells me the acct charging is VL Health. IT IS ALL A SCAM. Thanks for reading.
    Jackie P

  69. Maria May 31, 2016 at 7:12 pm - Leave A Comment

    I need phone number to this imagetrialops. I did not give permission for 94.57 put my money back into my bank

    • Rachel Vrabel
      Rachel Vrabel June 2, 2016 at 3:56 am - Leave A Comment

      Maria, was Imagetrialops the name of the company on your credit card statement? What was the name of the cream? I have gotten some previous complaints about imagetrialops showing up on the statement, but it’s sold under another name. This is all part of the scam, to make it hard to reach them. Rachel~WomensBlogTalk.com

  70. Yvonne May 27, 2016 at 5:17 pm - Leave A Comment

    I saw you could get free samples, just passed shipping. See results in 14 day. I was charged 4 different shipping fees and now they have taken auto deduct $69.95 & $49.95. Out of my account is called my bank they gave me a phone number to call. Terence at the company said he couldn’t do anything or refund my money since it’s been over 14 days. He did cancel my account and gave me a confirmation number. Be very careful of the scam. Read the whole offer. I’ve learned my lesson the hard way. Their phone number is in case this has happened to you. 1 888 695 5354. Good luck and God bless !!!

  71. Kathy May 26, 2016 at 6:00 am - Leave A Comment

    Do you know anything about Venofye, vine Vera merlot collection, L’Core or Adore. They are at all the Las Vegas Hotels and rush u with a sample and lure u in for a demo. They seem to work but r crazy expensive and it is very difficult to get rid of these annoying sales people

    • Rachel Vrabel
      Rachel Vrabel May 26, 2016 at 4:18 pm - Leave A Comment

      Kathy, thanks for your comment. I haven’t been to Vegas so I haven’t experienced that. But by the look of these creams you mention, they’re mostly gimmicky touting 24K Gold ingredients etc. $1,195 for Adore Skin Tightening Cream – are you KIDDING me? That’s outrageous! I wouldn’t touch any of those creams and I would just say no thank you to any high pressure tactics. Sounds like trouble for sure. I never get tired of these stories, and thanks again for sharing. Rachel ~WomensBlogTalk.com

  72. Martha Benton May 23, 2016 at 9:30 pm - Leave A Comment

    I got the sample size jar of Ciello and paid the postage. That was the ONLY thing on the page about any charges as I very carefully read through everything to make sure. When I received the jar, there was nothing with it. No information…zilch. Today, I find they have charged my card $89.95. No explanation or notice to me. I have disputed it with my bank, but I want my money back. The stuff is not as good as Pond’s skin cream so I certainly would not pay $90 for such slop. I have tried to find the company and cannot so I do not know how to contact them myself.

    • Rachel Vrabel
      Rachel Vrabel May 23, 2016 at 9:52 pm - Leave A Comment

      Martha, I’m sorry you got caught in the Ciello scam, I’ve had many complaints about this one. I have two numbers for Ciello, try both: (844) 229-4450 or (844) 368-6490. I think the first one is the best one, but if that doesn’t work try the second one. You definitely need to contact them and cancel your “free trial” or they’ll keep shipping it to you every month and billing you the same. Rachel~WomensBlogTalk.com

      • Martha Benton May 23, 2016 at 10:44 pm - Leave A Comment

        I finally found their web site and got the phone # from there. Got someone that could barely speak English, but she knew her lines real good. I let her ramble for a few minutes but then I told her she needed to get her facts straight. I laid out the dates involved and told her they had broken the law. She said well, from the date I ordered it, it had been 18 days. I said your notice states 18 days of TRIAL. How can I try the product if I don’t have it. So she backed down on that, but then said well they would refund half of the charge. I was not being polite at this point and I said oh no you won’t…I want $89.95 taken off my card or else I go to the Better Business Bureau and report you for a scam. She then said, they wanted to have people happy so they would refund the full amount. I asked her when I could expect this to be done, and she said within 3 business days. I will check my bank Thursday, and she better be telling the truth. I told her it was a sorry product and wasn’t even worth the postage & handling let alone $90!

  73. Raquel May 17, 2016 at 12:44 pm - Leave A Comment

    Hi Rachel,thank you for this blog i almost fell for one of these scams .I’m so greatful for this add.I have tried Dr Pericon MD and it’s a great product .Have u herd of it?.It’s a system like Cyndi Crawfords…

    • Rachel Vrabel
      Rachel Vrabel May 17, 2016 at 3:01 pm - Leave A Comment

      Raquel, hi! I have not tried Pericon but it’s a line I’ve been wanting to try. Which products are your favorite? The blue plasma products look good! Rachel~WomensBlogTalk.com

  74. Jeanne May 15, 2016 at 10:26 pm - Leave A Comment

    Instantely ageless a good product? I am thinking of purchasing. Sudden eye is ok. Thank you

    • Rachel Vrabel
      Rachel Vrabel May 17, 2016 at 12:31 am - Leave A Comment

      Hi Jeanne, honestly I tried Jeunesse’s Instantly Ageless underneath my eyes and it dried to a hard like paste that flaked off. I didn’t like it at all. I tried it a few times thinking maybe I used too much but had the same thing happen. Jeunesse is an MLM, I have a friend who sells it and she’s always trying to get me to push these products and have parties, etc. Do you know someone who’s selling it? I think you can buy on Amazon as well. If you’d like an eye treatment recommendation, let me know what your main issue is, bags, puffiness, wrinkles? Thanks, Rachel~WomensBlogTalk.com

  75. Tom M May 11, 2016 at 4:34 pm - Leave A Comment

    Hi Rachel,
    I know this is a women’s blog site, but I wanted your readers to know that these scammers do not discriminate — they will gladly take your money whether you are male or female : )

    All kidding aside, I wanted to expose another website that has all the characteristics of this wrinkle cream scam: skinelement.net

    The scenario:
    * They show an impressive video using a celebrity that most people trust about some miracle skin cream.
    * They offer the ‘trial’ for a teaser price of $4.95
    * They upsell you to the companion eye cream also for $4.95
    * They have a return policy of 14 days – otherwise be charged the full price of up to $100.00 every 30 days
    * If you return the product you will be charged a $20 restocking fee
    * The website originates from Panama – one of your red flag locations!

    I was lucky. My bank sent me a fraud alert for charges that did not seem right – namely the shipping charges. The company was charging me for both the skin cream and eye cream – I did not order the latter. My gut told me something was wrong when I called the vendor and he explained the $97.83 charge coming after 14 days. So I immediately canceled the order. But they still managed to send me the trial even though I called them within two hours of placing the order. I think they were looking for an excuse to charge me for the restocking fee. My return of the package has been delayed by the US Post Office. So the jury is still out whether they will be charging me the restocking fee. I already had my bank cancel all charges from this company.

    Do you know the best way to put these companies out of business? What they’re doing is really a crime.

    BTW, here is a link of my local NBC station that reported on this very type of scam a few days ago: http://www.nbcchicago.com/news/local/Wrinkle-Cream-Risk-Free-Trial-Costs-Woman-Hundreds-378736771.html

    Hope this helps,
    Tom M

    • Rachel Vrabel
      Rachel Vrabel May 11, 2016 at 6:23 pm - Leave A Comment

      Tom, that’s a great video, thanks! That is the same story I receive from hundreds of women every month, every day. I may add this video to my written review. Rachel~WomensBlogTalk.com

  76. Suzanne White May 4, 2016 at 11:18 pm - Leave A Comment

    Another scam – Retinolla. Thought I was just getting a free trial – eye cream, face cream, serum. The bottle/jars were just 2 oz. They charged me 380.00 cdn. I didn’t agree to this. I didn’t see any fine print anywhere. I would never pay this for a cream. I am a senior, living on my own. That would have bought me groceries for a month.
    I contacted them, but they would not budge on reimbursing me. FREE TRIAL – NOT. Someone should go to jail for doing this to people. It should be against the law. I will report them to B BB. I hope Karma will get them all.

    • Rachel Vrabel
      Rachel Vrabel May 5, 2016 at 6:33 pm - Leave A Comment

      Suzanne, I’m so sorry this happened to you. Especially to someone like you who is living on a fixed income, and for 3 products! What a scam operation Retinolla is. Did you really play hardball with them and demand a refund? Sometimes they will agree to 50% refund. I would also report to your state’s Attorney General’s office, they seem to be able to do more. Thank you for taking the time to comment. Rachel~WomensBlogTalk.com

  77. J.T. April 26, 2016 at 12:48 pm - Leave A Comment

    Here is another site that is similar to all the advertisement of anti-aging cream and serum.This is another good read and warning for those who have bought into this product. Please read.
    http://supplementpolice.com/innate-skincare/

    I had found it strange that I saw different advertisements for the same products but have changed the name of the product and names of celebrities endorsing them. That is what threw the red flag for me to investigate further.

    Thank yo so much Rachel for writing this blog. I too have fallen into the scam but hopefully I caught it in time and have taken the necessary steps to cancel the order and warn my bank institution of any future unauthorized charges.

  78. Gwen Mcknight April 18, 2016 at 5:51 am - Leave A Comment

    I placed an order for a free trial of PurEternal Anti Aging cream on 4/4/16. I was given an instant online coupon to reduce shipping fees to $1.99 I received the cream [5] days ago. Today, I checked my bank statement and found I had been charged $98.45. Checking more closely, I found that this company charged me twice for shipping $1.99 which was suppose to be the discount and then another $1.98 all on 4/4/16. I called the number on my bank statement to talk to a CSR. I told them I tried calling to cancel and I never got through. I was told that the 15 days had past and the charges will remain. I asked about being charged twice for shipping? I was told that I ordered [2] products. I explained that I only ordered one product. I got no where with this individual so I politely said I am cancelling now that I have you on the phone. Received an email confirmation of the cancellation but I would really love to have my money back

    • Rachel Vrabel
      Rachel Vrabel April 18, 2016 at 4:54 pm - Leave A Comment

      Gwen, this probably means they’ve shipped you a second product, and you just haven’t received it in the mail yet. This happens a lot, you may not have even realized it, but they often push combo cream offers, and they are usually two different companies. I would keep a close eye on your credit card statement, or online if you monitor your bank account that way – you may have to call a second company to cancel that order. It sounds like they hid a second scam in there. Sorry. Thanks for your comment, let me know how this turns out, I’m curious to know if this is the case. Rachel~WomensBlogTalk.com

  79. C April 17, 2016 at 12:27 am - Leave A Comment

    Renue Derma customer service. And FYI, I contacted them to discontinue charges to my account and they asked why. I told them the products are too expensive at $98/mo. The representative then offered to lower the price several times to keep me as a customer. She finally lowered it to 75% off the original price and I can cancel at any time. So far I like their snake venom cream so In giving them one more chance to keep me as a customer. I’ll let you know if they keep their word, and if the product continues to help fade my wrinkles.

  80. C April 15, 2016 at 6:02 pm - Leave A Comment

    866-600-5290

    • Rachel Vrabel
      Rachel Vrabel April 15, 2016 at 8:13 pm - Leave A Comment

      C, who’s number is this?

  81. Kathleen April 14, 2016 at 10:22 pm - Leave A Comment

    Hi Rachel, like most of these women I’ve been scammed by a couple of these company’s . Can You tell me anything about Oxytokin anti wrinkle cream ?? Do you know anything about this product?? Thanks !!! It’s really hard to find out if a product helps or is a scam !! Again Thanks for your research

    • Rachel Vrabel
      Rachel Vrabel April 15, 2016 at 5:28 pm - Leave A Comment

      Kathleen, thanks for your question. To be honest, Oxytokin Anti Wrinkle Cream does not appear to be a good product at all. For starters it has horrible reviews on Amazon, which is one of the only places that seems to sell it. All of the other links for this product are flipping to other short-term (12-14 day) wrinkle cream scams. I have a feeling all the leftovers are just being dumped from Amazon. I would not waste your money. What is your skin type/issue you’re concerned with? Maybe I can recommend something for you.
      Rachel~WomensBlogTalk.com

  82. karen henry April 14, 2016 at 12:28 am - Leave A Comment

    Don’t see any reviews of this product–Ciello. Ordered 4/3 (4.95 shipping) came 4/8, too soon to tell if it does anything. I’ll be checking bank account. Do you know anything about this company & scam.??

    • Rachel Vrabel
      Rachel Vrabel April 14, 2016 at 5:19 pm - Leave A Comment

      Karen, thanks for your question. I haven’t written a separate review of Ciello (there are just so many I can’t keep up with individual reviews) but I’ve had a ton of complaints about it. Yes, it is one of those short term scams I write about, it’s just like all the others. Ciello uses Ellen DeGeneres and Dr. Oz to sell their products with fake claims. They may have used a different celebrity in the ad you saw, but I have notes here from at least two other customers who said that’s how they found it. One lady was able to get a 50% refund for Ciello by calling and cancelling. In case you need it, Ciello’s phone number is: (844)229-4450.
      Rachel~WomensBlogTalk.com

    • Linda May 1, 2016 at 8:03 pm - Leave A Comment

      I ordered the sample skin cream and eye cream from Ciello in Jan for the shipping charges at a total of $10.92. Two weeks later my card was charges for a total of $169.90 for the two products. I didn’t check my statement very well and didn’t see these
      charges. In March I received two packages that I didn’t know what they were as I hadn’t ordered anything. Same day I received credit card statement. I was charged another $169.90. I checked all my statements back to Jan and saw what happened. I immediately called to complain and tell them I was returning the products and that I had not authorized any auto shipping or any additional charges to my card. I talked to someone who was hard to understand. I was told that I would have to pay a restocking fee after a long discussion with her trying to talk me out of cancelling. She finally gave me codes to put on the boxes and an address to return the products. I put the boxes out for the mail man the same day. I just got my April statement and there were no refunds on it. I called and was given the runaround about not following their process for returns and that she had no contact with the return department. I was hung up on several times and had to call back. Always got the some hard to understand person. I have filed a claim with credit card company. I could be out almost $350.00 on this deal. If Dr Oz is involved with this, he should be ashamed but if not he should be able to sue these people.

      • Rachel Vrabel
        Rachel Vrabel May 1, 2016 at 8:24 pm - Leave A Comment

        Linda, thanks for sharing. I’m so sorry you had this experience – those people are crooks! Dr. Oz does not endorse these creams, those are all just lies to get people to fall for these scams. I hope your credit card company can help you out. You could also complain to your state’s attorney general’s office. Rachel~WomensBlogTalk.com

  83. Katerine Brisebois April 12, 2016 at 5:04 pm - Leave A Comment

    I have unfortunately signed up for a free trial with Alvena and since then I’ve received 3 boxes with the products I no longer want and I can not cancel. There is no contact information on the web site and I do not receive any billing information from the Cie with my cream. Can you please help me and tell me how I can cancel that? Thank you

    • Rachel Vrabel
      Rachel Vrabel April 12, 2016 at 6:21 pm - Leave A Comment

      Katerine, the number for Alvena is (855) 583-0220. Call them asap and cancel any future shipments, and ask if they’ll issue a refund if you send it back. They may only offer you a partial refund on the last one they sent you. Good luck, be tough with them because they will try to jerk you around. Rachel~WomensBlogTalk.com

      • Katerine Brisebois April 12, 2016 at 7:07 pm - Leave A Comment

        thank you so much. I have found the website written in small letters on the products and have cancel. I will definitely ask for a refund and file a complaint. I understand it is my duty to read the contract agreement before buying anything on line but in this case their marketing is not loyal and is truly unethical.

  84. marge April 11, 2016 at 1:23 am - Leave A Comment

    Rachael,What cream is good for wrinkles. I think I m safe going to CVS. Roc day,and night cream

    • Rachel Vrabel
      Rachel Vrabel April 11, 2016 at 3:27 pm - Leave A Comment

      Marge, my sister tried Roc Deep Wrinkle Night Cream and wasn’t impressed. It did nothing more than moisturize and didn’t help the wrinkles. You can read her review here. Most all of the creams you can purchase at CVS are full of cheap parabens (toxic preservatives) and pthalates (added fragrance). I know I am biased to quality products but that’s my honest opinion. What is your skin type? (dry/normal/oily?) Maybe I can recommend something for you. Rachel~WomensBlogTalk.com

  85. Nezanet April 5, 2016 at 10:44 pm - Leave A Comment

    Thank you Rachel

  86. Nezanet April 5, 2016 at 6:12 pm - Leave A Comment

    Hi Rechel vrabel
    This is the cream
    PurEternal

    • Rachel Vrabel
      Rachel Vrabel April 5, 2016 at 6:47 pm - Leave A Comment

      Nezanet, the number for PurEternal is: (855) 865-1909. I have gotten numerous complaints about that one! Good luck cancelling and let me know how it goes. Rachel

  87. Nezanet April 5, 2016 at 1:38 am - Leave A Comment

    I ordered the trials for 4.95 but never receive the product

    • Rachel Vrabel
      Rachel Vrabel April 5, 2016 at 5:21 pm - Leave A Comment

      Nezanet, if you can tell me the name of the creams I may be able to help you find the phone number to call and cancel.
      Rachel
      WomensBlogTalk.com

  88. Ann April 4, 2016 at 12:00 am - Leave A Comment

    Can you use the product on your chest

    • Rachel Vrabel
      Rachel Vrabel April 4, 2016 at 4:48 pm - Leave A Comment

      Ann, which product are you asking about? Most anti-aging creams you can use on your face, neck and chest. I’ve had numerous reports from women that these scam creams make them break out in rashes. I wouldn’t use them. Rachel~WomensBlogTalk.com

  89. Carri April 3, 2016 at 7:48 am - Leave A Comment

    Do you know how to contact Renue Derma in case I run into a dead end? (Dr. Oz) It’s a $4.95 trial offer and yes I was scammed. I was charged an additional $94.57 from my bank account listed under Image Trial Ops. I will call the number of the company in Nevada from my bank statement Monday. It was shipped from Arizona. On the bottle it says snake venom peptide cream.

    • Rachel Vrabel
      Rachel Vrabel April 3, 2016 at 2:57 pm - Leave A Comment

      Hi Carrie, the number I have for Renue Derma is: (855) 494-4440. This is yet another company who uses fake Dr. Oz clips and pictures to sell their product. Let me know if you come up for another number for Trial Ops. They always use a different company name for billing to confuse the customer and make it hard to contact to cancel. Good luck and thanks for your comment.
      Rachel~WomensBlogTalk

  90. DAWN April 2, 2016 at 5:49 am - Leave A Comment

    I don’t want anymore products so please don’t take any money out of my account

    • Rachel Vrabel
      Rachel Vrabel April 2, 2016 at 3:13 pm - Leave A Comment

      Dawn, you’re messaging my blog. I am not a cream company. You need to contact the manufacturer to cancel the order you placed. If you give me the names of the products I may have the phone numbers. Rachel~WomensBlogTalk.com

  91. Rosemarie G March 31, 2016 at 12:43 pm - Leave A Comment

    I authorized a payment of $4.95 to be taken out of my debit card for a trial of this serum. They took 2 s+h out at this price. To date I haven’t received the trial products. Today my husband found another charge for $99 from this company. I never authorized that. My husband is trying to rectify these charges with our bank. This is not right! So disgusted!

    • Rachel Vrabel
      Rachel Vrabel March 31, 2016 at 4:59 pm - Leave A Comment

      Rosemarie, thanks for your comment, but which product are you referring to? Which trial? I’ve seen a lot of these combo scams, where you have to agree to the companion product in order to get the first one. You may not have even realized it. Sorry you got involved.
      Rachel
      WomensBlogTalk.com

  92. Lisa March 21, 2016 at 10:36 pm - Leave A Comment

    Hi Rachel, do you have any info on Derma Nu? I called them a week after getting product to tell them I was breaking out and don’t ship more. The man kept telling me different ways to use etc. Wouldn’t take no for an answer and kept interrupting me I got pretty mad and had to yell over him and he started screaming no no no over and over. I hung up and called back the woman I spoke to was nice but the still take no attitude. She finally told me she would stop my account but to call on (today) the 21st the day the 30 day trial was over to make sure .The woman started off telling me how to use it,I cut her off and told her to cancel my account she told me she deleted my info and I wouldn’t be charged anything more than shipping I paid ..ever. Didn’t want product back so, I guess we will see

    • Rachel Vrabel
      Rachel Vrabel March 22, 2016 at 6:48 am - Leave A Comment

      Lisa, check your bank account. They will usually charge you the full price unless you send it back. It will 9 times out of 10 be under a completely different company name. Rachel – womensblogtalk.com

  93. Lin March 16, 2016 at 9:49 pm - Leave A Comment

    Thank goodness I decided to google first!
    I was about to sign up for a free trial of. Dr oz wrinkle stuff, saw something about Alex Jones storming out of the one show and that took me the link for the trial, as it was on a bbc show I almost fell into the trap at last minute I thought I would do a google scam search and found your website! How thankful am I that I did!!

  94. E Scotford March 16, 2016 at 8:58 am - Leave A Comment

    I managed to get a chat line. And cancelled which I received an email confirming. I also was able to have a copy of the conversation. Will this be genuine. Also told my bank, they said not necessicary to change card as will stop any payments and inform me immediately. Is that good enough, or
    should I still change card to avoid any more payments going out. This product was Aurelei

    • Rachel Vrabel
      Rachel Vrabel March 16, 2016 at 6:26 pm - Leave A Comment

      Hi, you should be good. If they gave you a written confirmation usually that’s all the bank requires to block further charges, so you shouldn’t need to cancel your card. Thanks for your email. Rachel

  95. Kristie Darley March 15, 2016 at 5:08 am - Leave A Comment

    I want to warn others about the free trial sample of Lejeune wrinkle cream. Their terms and conditions are embedded in their offer so that you don’t realize you have agreed to them. I certainly would never have agreed to their terms and conditions if I had seen anything that said I was doing that. They automatically enroll you to receive more product, and the sample that was only supposed to cost a few dollars ends up costing $97.24. If their product was so great, would they have to deceive you to get you to buy it?

    • Rachel Vrabel
      Rachel Vrabel March 15, 2016 at 1:25 pm - Leave A Comment

      Kristie, thanks so much for adding your comment here about LaJeune. This is one I’ve had numerous complaints about. I hope you were able to reach them to cancel so they won’t send anymore. Rachel~WomensBlogTalk.com

  96. Michael Turner March 14, 2016 at 10:04 pm - Leave A Comment

    Because people believe Dr.Oz and Ellen, they are wise people who look good. They wouldn’t use someone who looks old or has a bad reputation. Remember, these people that run these scams, they DO NOT care about you, they are criminals. It is their job to find ways to sucker honest people..

    • Rachel Vrabel
      Rachel Vrabel March 14, 2016 at 11:38 pm - Leave A Comment

      Michael, thanks for your comment and you’re 100% correct. If you see any ads using celebrities i.e. Dr. Oz, Ellen, Katie Courig, Christie Brinkley, the list goes on – these are ALL scams. Sometimes I feel like all I do all day is reply to emails of people who have been scammed, trying to help them and finding phone numbers for these crooks.
      Rachel
      WomensBlogTalk.com

  97. Nancy March 7, 2016 at 6:27 pm - Leave A Comment

    I never requested a second refill, I told you to cancel this product weeks ago. I do not want anymore.
    Please cancel and refund my 89.00 dollars back
    Thank You
    Nancy

    • Rachel Vrabel
      Rachel Vrabel March 8, 2016 at 4:47 am - Leave A Comment

      Nancy, I am not a cream company. I don’t support these scams, If you read my article you’d know I recommend against them. Which cream do you need to cancel? I can probably find the phone number for you. Rachel~WomensBlogTalk.com

  98. Jacquie March 7, 2016 at 2:31 pm - Leave A Comment

    So disappointed in this advertisement (L’Envi Advanced Wrinkle Repair). Yes, the product works. However, they never tell you that they are going to charge your credit card for more then the original price of $4.99. I was charged 67.46 for 2 months in a row, Back to calling the credit card company.

    • Rachel Vrabel
      Rachel Vrabel March 7, 2016 at 4:13 pm - Leave A Comment

      Jacquie, thanks for your review of L’Envi Advanced Wrinkle Repair. I changed it from a review to a comment, because I don’t like to give those scams a back link by posting their actual webpage – it just helps their ranking! 😉 So I just added the name of the cream in your review in parenthesis. Thank you. Rachel~WomensBlogTalk.com

  99. Norm March 6, 2016 at 2:54 pm - Leave A Comment

    This was very helpful i will share this info

  100. Martha March 4, 2016 at 7:22 pm - Leave A Comment

    What a scam! I purchased one eye cream sample, or ‘free trial’ for the price of shipping – as I followed the links to check out, I had somehow purchased two ‘free trials’ of creams – LytDerma Eye for shipping of $4.95 each. The product arrived and I went out of town and didn’t even use it before I found charges on my account for $89.95 and $92.93 – different amounts I’m sure with the hope that I won’t notice them. When calling on the numbers given, I was hung up on several times and given ‘fast-talk’ operators who kept giving me a different offer and then hanging up – assuming I had accepted their offer. It was very clear that these operators were reading from scripts, as they kept saying the same things over and over trying to wear me down. I am told that they are refunding the amounts, but will believe it when I see it. I will call every day if needed – What a scam, they are probably making a fortune ripping people off!

  101. Miranda March 3, 2016 at 12:19 am - Leave A Comment

    I think i have been scammed into a fre trial of dr oz face cream how do i cancel they have taken £4 for p and p then when i read down it said i would be charged £89 per month how do i stop this coming iut of my account

    • Rachel Vrabel
      Rachel Vrabel March 3, 2016 at 5:00 pm - Leave A Comment

      Miranda, what’s the name of the cream on the container? Dr. Oz doesn’t actually sell or promote any creams, so I’m sure that’s a scam you’ve gotten into, where they use his picture and fake quotes to sell their creams. Rachel~WomensBlogTalk.com

  102. carla February 27, 2016 at 4:53 pm - Leave A Comment

    I should have looked further on the web for these REVIEWS. It would have saved me $213 C.
    Good product or not, I WOULD NEVER PAY $200+ for a 3 oz bottle of ALVENA product.
    When I spoke to the company about how horrible this is (as a business) and that it is a scam, they would not make any apologies and she said “This is not a scam, Mam. I’m not a tech person, but is there any way someone could put more posts on the same page as the product ( I see 1 today ) so that more women are not taken advantage of?

  103. Kate February 26, 2016 at 7:47 pm - Leave A Comment

    Hey, Rachel and everyone else! So of course I’m here for the same reason everyone else is. Two days ago ordered a product ERASE/REPAIR HA (company BEAUTY & TRUTH, how ironic) with a 14 day free trial, I guess I was too sleepy to think straight, but I’m paying the price now as I’ve never felt this stupid and mad at myself. Anyways, I called them the same day to cancel, but I wasn’t prepared to be as strict with them as I now realize I should have been. She kept talking about how they can’t cancel my order anymore so I won’t get my shipping charge back and will lose money without even trying out the product and how I still need to send it back when I receive it if I don’t want it and blah blah blah.. She ensured me that no further charges will be taken off my card if I cancel by sending them back the product and calling them when I do to cancel my membership. I told her I don’t think it’ll come in time to try it and to send it back within 14 days, so she ensured me a few times that she has changed my trial period and I can send it back till March 24 (within 30 days). She confused me with all the things she was saying and the fact that it’s kind of hard to understand her accent especially through the phone. So frustrated I agreed since it seemed like there was nothing I could do anyways, the product is shipped and I need to send it back anyways..
    I realize most of it is bullcrap, but I don’t know what else to do now except for waiting the product to come and send it back asap since I am still getting it..
    I keep checking my account status and the 4.95 is still pending, I am really scared of the moment I see some big number being taken off my card, so I am willing to block my card, but I was wondering if that would be enough. I’m worried that since they’ve already gotten to my account that they can take money off my bank account now even if I close/block my debit card. If someone is smarter in these bank things, please let me know. Btw I sent my bank a long letter explaining the situation and asking about this, but their reply was unclear, they mentioned what to do if I wasn’t the one who replaced the order and how I can make a complaint if there are some unauthorized charges, but that’s not really the case, and since I don’t want to wait until the big numbers appear, I am willing to block my card.. Just want to know that’s enough. I will of course also send them back their stupid product the day I receive it and call to cancel any further orders, but in case they start to explain how I can’t back out now or offer me discounts and whatever else, I need to know my bank account is safe from them.
    Thank you so much for this forum btw, we all know how terrible this feels and it’s awesome to talk to other people who have gone through the same thing, makes us feel a little less stupid about ourselves. I can’t even get myself to tell my husband and I hope I don’t have to.
    Thank you!

    • Rachel Vrabel
      Rachel Vrabel February 26, 2016 at 9:41 pm - Leave A Comment

      Kate, OMG it’s so ironic that you just posted about Beauty & Truth Erase/Repair HA – I am writing a blog post about this one right now! The reason I found it is because so many of the links to other scam creams are now landing on this cream. It’s the old bait and switch – when people catch on to the other creams, they just change the links. It sounds like she talked you in to not formally cancelling until you receive the product, which is B.S.

      I would definitely call back and officially cancel ANY and all future shipments. Even if you haven’t gotten the cream, tell them you plan on sending it right back unopened. I would also email them using the email addy below and request that they email you back in writing that your trial is cancelled. This way you’ll have something to show your bank.

      Some banks want confirmation of the cancellation before they’ll block charges. Some are better than others and will just block them anyway. If you can do this effectively you shouldn’t need to close down your card completely, especially if you wrote the bank and explained the situation. Be aware that the charge will probably have a different company listed so make a note of it (the charge will be $98.71). I’m looking at their terms and conditions right now and it says to send returns to:
      Beauty & Truth Returns
      415 Bussen Underground Road
      St. Louis, MO 63129
      Phone is (866) 710-5109
      Email is: [email protected]

      • Kate February 26, 2016 at 10:58 pm - Leave A Comment

        That is interesting, Rachel! I hope your article helps people before they have one more problem to worry about. And thank you for encouraging me not to give up! I always get extra nervous when it comes to confronting people over the phone or in person and a lot of times they use this bad quality of people like me. Reading your reply over and over again made me try again and I got to them pretty quickly. This time it was a gentleman who asked me to wait a little once I said I want to cancel my membership and didn’t agree to just wait for the product to arrive and then make my decision. Maybe he was new and had to ask someone else for advice. When he came back he offered me to cancel my membership but keep the product at a lower price and all that stuff, but I said I want to send it back the minute I receive it and I want to be sure they’ve cancelled my membership. He agreed after a while and sent me a cancellation e-mail right away with a cancel reference code. I really hope this is legit.
        I think what got to him maybe was the fact that I told him “Look, I know you’re gonna offer me all your discounts, but I don’t want any of that, I just want to cancel my membership for good and I know you can do that.” I think telling them all this stuff before they really get into it, saves time and shows them you know what they’re about to do.
        I blocked my card just to be safe, but I can unlock it in 10 days time if I change my mind, after that it’ll be blocked for good, so now I gotta figure out if it’s safe to unblock it.. We’ll see how fast the product comes and if I can send it back in time. Btw this guy also mentioned that my trial period had been changed to 30 days, when I said I don’t think 14 days is enough time to receive, try and return a product, but I told him it might be in their system, but I still don’t trust them. I think my attitude was what scared him and even made him put me on hold for a while, so ladies, don’t give up and just keep repeating them what you want until they back down. It’s their routine to offer you every single discount they have and to confuse you by saying you’ll lose money if you don’t try it and just send it back right away..oh and he was so polite and nice to me, it made it harder for me to be firm and almost rude to him, so look out for that too, remember they know very well they’re tricking you and trying to take your money, so they’re anything but nice people..

        • Rachel Vrabel
          Rachel Vrabel February 26, 2016 at 11:28 pm - Leave A Comment

          Kate, thanks for the update. Good for you for being firm with them and not taking no for an answer! That’s exactly how you need to be when dealing with these people. Their JOB is to take your money and try changing your mind. I did see in their terms and conditions that you would have to “return” the product within a 30 day time frame so maybe that’s how he’s quoting a 30 day period. Don’t believe a word they say anyhow. I just published my blog post Beauty & Truth Skincare Review: Truth or SCAM. Enjoy! 🙂
          Rachel
          WomensBlogTalk.com

  104. Gretchen February 24, 2016 at 8:02 pm - Leave A Comment

    Took payment out of my bank but no product. Called asked them to cancel it. They said ok. But still took the money out of my bank

  105. Chris February 19, 2016 at 2:03 am - Leave A Comment

    Unfortunately, I came across this blog too late to keep from being scammed. I was on Facebook and got a pop-up, supposedly from our Internet provider, saying that if I took a short survey, I could receive a free gift. We have a reputable Internet provider and it looked legitimate. I usually am wary of any pop-ups, claiming “You just won $1,000!” But this one looked “for real.” I did the survey and at the end had a choice of 3 free gifts. I forget what the other 2 were, but one was for an anti-aging eye serum. I thought, sure, why not….it seemed more useful than the other two gifts. I chose that and promised to pay $4.95 for shipping. But when I chose that, it popped up saying that customers also “bought” anti-aging face cream and I would have to pay another $4.95 for shipping for that. There was no way to opt out, but I thought 2 products for $10? Sure. I was charged the $10, got the products and have been using them since mid-January. They are Daily Revive Anti-Wrinkle Serum and Pur Eternal Anti-Aging Cream. I got an email a couple days ago saying that they were shipping my next eye serum and charging my credit card for $93….since I didn’t cancel within the 14 days. This was advertised as a free GIFT — not a free TRIAL! I had to call 2 different numbers to cancel the “auto” program for both the eye serum and cream — and oddly, the numbers are separated by one digit and yet they can’t “talk” to each other. In looking at our credit card statement, not only were we billed the $93 for the eye serum, but $94 for the cream — never even got an email on this one — and then we noticed we were billed another $93 and $94 each back in January, for my “free” gift. When my husband called the cream number this morning, he was told that in the “terms and conditions” (which I don’t even remember clicking on), that if I didn’t cancel within 14 days of the initial shipment, I’d have to pay for that also. The representative kept telling us that it was a free trial — even though it was advertised as a free gift! Through a lot of heartache and considerable mental energy, we were able to get one $93 charge and one $94 charge removed. We’re still stuck, however, for the January charges. A hard and expensive lesson about pop-ups!

    • Rachel Vrabel
      Rachel Vrabel February 19, 2016 at 3:06 pm - Leave A Comment

      Chris, thanks for your comment. I’ve had many complaints about Pur Eternal Anti-Aging Cream and a few about Daily Revive Anti-Wrinkle Serum. They probably have ways of making it appear from your internet service provider, what a scam. It’s definitely not a free gift! It’s one thing to offer a free trial, there are only 2 or 3 that I recommend and they’re all 30 days, not 12. To offer it as a free gift is just WRONG. Misleading and false advertising. How did you like the creams? I guess you’re stuck with the first shipment so you may as well use it, unless it’s awful. Good for you for at least getting a partial refund. I’ve seen these surveys come up on bank websites, Home Depot, etc.
      Rachel
      WomensBlogTalk.com

      • Chris February 20, 2016 at 12:59 am - Leave A Comment

        Hi Rachel…thanks for your response. The cream and eye serum are okay…not sure they help but aren’t hurting! The story actually gets a little worse, however, When my husband was on the phone with the rep from the Pur Eternal cream, the rep finally told him that he may be able to offer a 35$% refund IF we promised not to take any further action. My husband told him point blank that that was blackmail! If my husband wanted to talk to his supervisor, he may be able to up the refund to %50. In speaking to the supervisor, the supervisor said that I couldn’t have possibly filled out a survey. He was sure I was just shopping around the Internet and clicked on their product. So in fact, he was calling us liars. Anyway….thanks for your website and calling attention to all these things. Keep it up!

        • Rachel Vrabel
          Rachel Vrabel February 20, 2016 at 1:32 am - Leave A Comment

          Chris, these stories never cease to amaze me. This is why I tell people to put on their bitchy pants when they call them and don’t be afraid to play hard ball. Threatening to report them to the BBB and your state’s Attorney General’s office is something they don’t want. Once those complaints rack up, people catch on and that’s when they have to go through the trouble of changing the name of the cream, putting new labels on, making new websites etc. So the BEST thing you can do is demand, demand to speak to supervisors and threaten to take action. They are liars, plain and simple. And their customer service is probably some jackass sitting in his garage….seriously. These are not “real” companies with any good product or ethical standards. Thanks for keeping me in the loop! Rachel

  106. Tracy Kirk February 17, 2016 at 11:03 pm - Leave A Comment

    I wish I had seen this earlier. I ordered the trial of Ginoni wrinkle control cream, and pro collagen serum. They charged my bank card $97 and $98. I called the number listed on the bank statement. The first one went through the second one didn’t because I have a card that I use for Internet transactions. I transfer money to it when I make a purchase and leave a $5 balance so no one can get much money. I had the extra in the account because I had made another purchase. I have cancelled the card. Called the company they kept trying to talk me into a 50% reduction in cost. I told them to cancel. They said I would have to pay the second charge that was declined. I have no plans to. People need to be aware of this. It is horrible to take people’s money. I asked the women on the phone how she could be a part of a scam like that and take advantage of people. She didn’t have an answer.

  107. Paula Detyens February 17, 2016 at 7:54 pm - Leave A Comment

    I spoke with both companies. Still had 2 days left on my free trial. Got cancellation confirmation numbers and was assured there were no charges on my card except for shipping charges. Both told me they don’t accept opened products so I could keep or throw away. Hoping not to see any bogus charges on my next statement.

  108. Paula Detyens February 17, 2016 at 6:29 pm - Leave A Comment

    I ordered free trial of HR cream and Finesse Serum. After an eternity on hold I hit 3 for them to call me back. They did. I cancelled my trial and she told me to just keep it or throw the products away! Should I do that or send it back anyway?

    • Rachel Vrabel
      Rachel Vrabel February 17, 2016 at 6:48 pm - Leave A Comment

      Paula, for the products you still have, I’m sure they will charge you for each to keep it (roughly $89-$91 each). They may have cancelled going forward but they don’t give any freebies away I can assure you. Were you already charged on the 12th day for the initial billing? Might want to check into this… Sometimes they’ll offer a partial refund for the initial shipment if you return. And you will need to cancel with EACH company – two different companies you would need to call.
      Rachel
      WomensBlogTalk.com

  109. Laurie February 12, 2016 at 3:37 am - Leave A Comment

    What a scam!!! Why would they use Dr. oz and Ellen Denerist to market there products? They told me I could not return anything unless it hadn’t been used, how does a person that ordered a trial face cream suppose to determine whether they like it or not, without opening up the jar?? Really Stupid… Do not fall for any of these horrible scams!!!!!

    • Rachel Vrabel
      Rachel Vrabel February 12, 2016 at 4:42 pm - Leave A Comment

      Laurie, they lie…and plagiarize…bottom line. Which products did you order? If you called within 12 day of ordering, they should allow you to cancel. I would call them back and don’t take no for an answer. Ask to speak to a supervisor. Tell them you had a reaction to their cream.
      Rachel
      WomensBlogTalk.com

  110. Pamela February 11, 2016 at 2:17 am - Leave A Comment

    How can I canceal an order I made today. February 10 the 2016,can u give me a number to call or help me get it canceled?

    • Rachel Vrabel
      Rachel Vrabel February 11, 2016 at 4:48 am - Leave A Comment

      Pamela, which product did you order? I have a list so I may already have the phone number.
      Rachel
      WomensBlogTalk.com

  111. Olivia Burgess February 9, 2016 at 11:15 pm - Leave A Comment

    I wish I had found this site sooner. I purchased Beauty Labs and Regene’re creams for the $4.95 (each) price. Trial offer, of course. What I didnt see is that they charge you like you said on the 14th day. I received my mastercard statement and didn’t recognize the Beauty Labs name. Let me be clear, I was only charged for the Beauty Labs and it was

  112. Jo February 9, 2016 at 8:13 pm - Leave A Comment

    I purchased two trial sizes of Encante products.
    Received the two bottles, no paperwork. They
    billed me for almost $200. Called my credit card company and disputed the charges. Cannot find any phone numbers or addresses..

  113. Sharon Clausen February 8, 2016 at 8:54 pm - Leave A Comment

    I ordered the sample for the eye and face cream. Today I received another order for the same (which I don’t want). I didn’t open it i need to send it back. Can you help me? Thank you

    • Rachel Vrabel
      Rachel Vrabel February 11, 2016 at 1:07 am - Leave A Comment

      Sharon, tell me which products they are, the actual names on the containers and I should be able to find the phone numbers for you. You need to call and cancel so they stop sending to you.
      Rachel
      WomensBlogTalk.com

  114. Trish February 8, 2016 at 3:28 pm - Leave A Comment

    Thank goodness I saw your warning. I had already ordered Alluracell Skin Cream, and yes, Surprise!, it’s companion product Alluracell Eye cream for a second round of shipping costs. Sure enough, the ad says a 30 day supply/14 day trial. I had been curious about that, but had read every fine print and didn’t see anything about extra charges. However, after reading this warning, I called Alluracell and was able to instantly cancel my account. And then I waited on hold FOREVER to speak with a customer service rep. He did confirm that on the 14th day, people will be charged the $99 for the whole supply, and will pay that monthly from that point on. But since I canceled within the trial period, I would graciously be offered the reduced rate of $20.71 for each product and never charged again. He avoided any talk of returning the product for a refund….apparently not an option. This is all a hoax, and I question the legality of it, as there is no place in there ad, or within the terms and conditions that explains this. It is only implied with the 30 day supply/14 day trial headline. I cannot believe that this happens. And it really makes me question Dr. Oz. I have never done an online trial, and I never will again. I cannot thank you enough for getting the word out!

    • Rachel Vrabel
      Rachel Vrabel February 8, 2016 at 5:23 pm - Leave A Comment

      Hi Trish, thanks so much for your email and your kind words! So I did some fishing, and finally found an Alluracell free trial link that actually worked and went to the Alluracell cream. One baited and switched me to Derma ProMedics Eye Renewal Free Trial, and another one sent me Beauty & Truth Erase/Repair HA Cream, and yet another one sent me to Alluris Wrinkle Cream. That’s when you know people are catching on to the scams, they start flipping the links. Anyhow, I did find the Terms & Conditions for Alluracell Skin Cream, it’s usually at the VERY bottom of the page, and no one normally scrolls down to find it. But here’s the link in case you want to see it. Most of them look identical. At least you were able to get out at a considerable discount. How is the actual product Alluracell? Does it seem like crap? 😉
      Rachel
      WomensBlogTalk.com

    • Rachel Vrabel
      Rachel Vrabel February 8, 2016 at 5:25 pm - Leave A Comment

      Hi Trish, thanks so much for your email and your kind words! So I did some fishing, and finally found an Alluracell free trial link that actually worked and went to the Alluracell cream. One baited and switched me to Derma ProMedics Eye Renewal Free Trial, and another one sent me Beauty & Truth Erase/Repair HA Cream, and yet another one sent me to Alluris Wrinkle Cream. That’s when you know people are catching on to the scams, they start flipping the links. Anyhow, I did find the Terms & Conditions for Alluracell Skin Cream, it’s usually at the VERY bottom of the page, and no one normally scrolls down to find it. But here’s the link in case you want to see it. Most of them look identical. At least you were able to get out at a considerable discount. How is the actual product Alluracell? Does it seem like crap? 😉
      Rachel
      WomensBlogTalk.com

  115. Mel baxter February 7, 2016 at 11:32 am - Leave A Comment

    Cannot find contact number for Auralei? Received serum bit no contact or receipt or anything else in box! Also the bottle has leaked everywhere. It’s clearly a scam! Please help

    • Rachel Vrabel
      Rachel Vrabel February 7, 2016 at 4:09 pm - Leave A Comment

      Mel, I found the US contact information for Auralei. US & Canada phone number is: (855) 256-2876 or you can visit auralei DOT com. (I don’t want to link to the actual website. It’s definitely a HUGE scam. They have all the indicators and only a couple of the links are still working so they’ll probably change the name and remarket.
      Rachel
      WomensBlogTalk.com

  116. Catherine weinert February 6, 2016 at 11:21 am - Leave A Comment

    Hi
    Was trying to find a good, fast, easy, wrinkle cream

    • Rachel Vrabel
      Rachel Vrabel February 6, 2016 at 10:38 pm - Leave A Comment

      Catherine, check out my Top 3 Creams. If you want easy, my top cream Lifecell is 7 products in one (anti aging treatment, moisturizer, eye treatment, lip treatment, treats hyper-pigmentation, evens skin tone, lifts and firms). It works immediately to smooth wrinkles.
      Rachel
      WomensBlogTalk.com

  117. Cheryle Westover February 6, 2016 at 7:02 am - Leave A Comment

    Add me to your list of getting scammed by a product called Alluracell face cream& Nuplenish wrinkle serum. Same story..a trial offer with 4.95& 5.95 shipping charge on each product . The endorsement was with Dr Oz & celebrities Ellen Dejenerus, Sally Fields& others . I am wondering if they keep changing the product names to keep their devious method of selling the same poducts. My bank account has been charged $85.95 & $89.97 for each of the two products. I have contacted them & got both items cancelled with confirmation no,s. I hope this works for any additional bank withdrawals. My bank is trying to help. One can only hope they will refund me…Don,t know what else to do at this point

    • Rachel Vrabel
      Rachel Vrabel February 6, 2016 at 10:35 pm - Leave A Comment

      Cheryle, they do change their names…once people catch on to the scams and people start posting negative reviews, they change the labels and change product name. They still use the celebrities to sell the creams, which is deceptive, and just change the name. You may not get a refund, but at least you’ve cancelled future shipments and billings.
      Rachel
      WomensBlogTalk.com

  118. afke February 5, 2016 at 6:42 am - Leave A Comment

    I received 2 jars of anti-wrinkle cream ( free trail endorsed by Dr. Oz) mid. January. I received my Credit card statement today and see 2 charges for 187.33 and 216.11 from the companies; Duoderma and Alvena. exactly 14 days later. I called the phone number ( automated service)on my bank statement and cancelled “my account” that entitles me to fresh product each month….. My bank advised to phone again and push hard for a full refund. They could not legally get me my money back.
    When I called back later. It was on record that I had cancelled. I asked for a refund and their first offer, after I said that the product did not work was a 50% rebate. I refused, told them that I would post my dissatisfaction on their facebook page and asked to talk to the manager. The second offer was; 80% rebate. I left it at that, and will check with my bank if the money really was refunded. Lesson learned!

    • Rachel Vrabel
      Rachel Vrabel February 5, 2016 at 3:23 pm - Leave A Comment

      Afke, good for you for playing hard ball with them! That’s exactly how you must deal with these crooks. 80% refund is basically unheard of around these parts, so consider yourself lucky! 🙂
      Rachel
      WomensBlogTalk.com

  119. Cristin February 4, 2016 at 1:24 pm - Leave A Comment

    Is this one endorsed by Dr Oz
    Also a scam?

    • Rachel Vrabel
      Rachel Vrabel February 4, 2016 at 7:40 pm - Leave A Comment

      Cristin, sorry which product are you referring to? Some reason it disappeared from the title…. but the answer is no. All of the advertisements using Dr. Oz’s picture and fake quotes are scams, unfortunately. He doesn’t promote any creams. You can look at his website and see there are none. He’s made youtube videos chasing down the people who are plagiarizing him and they are hilarious. It must be really upsetting to him though.
      Rachel
      WomensBlogTalk.com

  120. Edna Geren February 4, 2016 at 5:15 am - Leave A Comment

    I was scammed by ordering a 14 day trial for a
    product called Rejuvenem. However, when I got the product the 14 days was almost up. There was not a packing slip, and the charge on the bank
    account was yet another name Ciellovobra for 4.95, and another name Juvenemserum for 5.87 both shipping charges.I called the number on the bank charge to cancel the day before the trial would end. They answered with on “customer Service, please hold while we connect you to the next customer representative. I waited online for what seemed an hour and a half, before some lady came on the Line, asking me for my credit card number. I
    told her the confirmation # and that the card number was there. She said give me the first 4 digits and the last 4 digits. I told her the last 4 digits, & would not give her any more info. She got mad at me and hung up, so I didn’t get to cancel in time. Well, I was charged 89.95 and said renewal, on the charge, so I disputed the charge by calling my bank. They put a stop payment on the charge, and put in a claim for me. I hope they see your site. I went on Google and searched all these names, and they no longer are online, except for the name Sainejeunetrial.com the site I ordered the trial from. It was a blank page just the site name at the top. The terms and conditions was 6 pages! But with the 89.95 renewal every month from yet another company name, of Nouveau.
    It’s terrible these companies don’t get put out of business, they just change their name & product.

  121. Karen Ward February 3, 2016 at 11:47 pm - Leave A Comment

    I thought I’d add my two cents here, this site is great! I fell for the Flawless Anti-Aging and HR Cream scam. After reading all of this here, I called the numbers on the packing slips and requested cancellation of the auto deliveries. When you order these two, its from one website, however they come to you in separate boxes with separate packing slips (at least there’s that), but the return address of the company is the same. I called the first number, and spoke to someone who said (after I asked to cancel) that I was eligible for a 35% discount on future deliveries. I said no thanks, please just cancel. Suddenly I was eligible for a 50% discount on future deliveries. Nope, just cancel, please. Then it went up to 75%, plus a free bottle. I persisted, and finally got a cancellation number. But that was only for the HR Cream. For the Flawless Anti Aging, I had to call an entirely different number. I reached what sounded like exactly the same person I just spoke to on the HR Cream….even said “Did I just speak to you”?? Of course she said no. Then when I asked to cancel I was given the exact same “rising discounts” as I was for the HR Cream. Now I will make sure there are no charges on my credit card. If there are, a complaint will be filed with as many agencies as possible!

  122. Kathy Colclasure February 2, 2016 at 5:58 pm - Leave A Comment

    This is nothing but a scam–I ordered the trial size was billed twice–came in one package–then on my credit card statement I was billed 94.95 and 99.89 for both products–When I called–and finally got through I was told I did not cancel within the 14 days so no refund and basically too bad too sad–She finally relented and is crediting our account with 1/2 on each product (remains to be seen)–Awful customer service–Buyers beware!!!!

    • Rachel Vrabel
      Rachel Vrabel February 2, 2016 at 6:26 pm - Leave A Comment

      Hi Kathy, which creams did you order? It would be helpful if you could list the names of both. Thanks!
      Rachel
      WomensBlogTalk.com

  123. Mary January 31, 2016 at 12:58 am - Leave A Comment

    Im glad I made your night, because you made my day! And saved me a chunk of money not to mention the frustration. And thanks for the info on the fake information, that could save me more frustration! Thanks again for your diligence on speaking the truth and warning us all from these terrible scamming companies that have no respect for anyone!

  124. Mary January 30, 2016 at 10:03 pm - Leave A Comment

    I am so grateful for your website! I was about to fall into their trap thinking Doc Oz and Oprah wouldnt lie lol after filling out everything but my credit card info and stopped in my tracks and googled Dr. Oz and skincare is it fraud and your site came up. After reading so many complaints and the information you gave i did not give my card information thank The Lord and you for your hard work on informing the public. I did receive a phone call from them from a local number as well! I told them i did some digging online before i purchased from their fraudulent company. They had the nerve to ask me what site i saw the information on. I replied it also wasn’t in the fine print that i had to inform them where I found out the truth about their scamming the public! Thank you for saving me the frustration that so many have gone through!

    • Rachel Vrabel
      Rachel Vrabel January 31, 2016 at 12:42 am - Leave A Comment

      Thanks Mary! You just made my night! 🙂 In most circumstances, people find my review AFTER they’ve been scammed, but I’m happy that you found my review before you completed your order! You know what I always do to investigate creams to read their terms and conditions – I put in a fake name, fake email, fake address, fake phone number and hit next and then you can usually see it plain as day. This is how I get the phone numbers, etc to add to my wrinkle cream scam spreadsheet. I have over a hundred on there now, but there are a LOT more. Thanks for your comment.
      Rachel
      WomensBlogTalk.com

  125. Walter January 28, 2016 at 6:12 pm - Leave A Comment

    None of this is a scam. They clearly go over the terms and conditions of the risk-free trial before you agree to receive the shipment. If you don’t call and cancel within the first 14 days, then that’s your own stupidity, not theirs.

    • Rachel Vrabel
      Rachel Vrabel January 28, 2016 at 11:42 pm - Leave A Comment

      Walter, while it is true that they do provide their terms and conditions, you really have to search for them which most consumers miss altogether. I hope that my article will help educate people to be more careful. The bigger problem is how misleading their advertisements are – using Dr. Oz and other celebrities to sell their products showing miraculous results that just simply aren’t true. This in itself is a scam and doesn’t represent an honest product. Thanks for your comment!

    • Scott June 10, 2016 at 5:56 am - Leave A Comment

      Incorrect, my scam was the survey described by others in exact detail and indicated i was receiving a gift for shipping and handling? Very wrong

  126. Brenda dellavalle January 25, 2016 at 10:32 pm - Leave A Comment

    I’ve been scammed by the product Ciello. Bought trail sizes. Cancelled right away. Never received any products. But they have charged my account 249.85

  127. tabby January 25, 2016 at 10:45 am - Leave A Comment

    Rachel, Are you kidding me? Shame on you for recommending Lifecell to these people. They are not a reputable company. Look up their rating with the BBB. Their customer service reviews suck as well and so does their product according to the majority of people that have bought it. They tell you it is a free trial and immediately put a hold on your card for 189.00 The day you order the free trial. Shame on you for suggesting anyone use them.

    • Rachel Vrabel
      Rachel Vrabel January 26, 2016 at 1:16 am - Leave A Comment

      Tabby, Lifecell is not officially “accredited” with the BBB (business don’t have to be). So unless you go the extra mile to become accredited, you’ll always see an “F” rating. To give you an example, Peter Thomas Roth (skincare you can buy in Sephora, I’m sure you’ve heard of it) also has an “F” rating, because they are not accredited. PTR is an awesome skin care line. Yes, there are complaints about Lifecell from people who sign up without understanding how a trial works and that’s where the complaints originate from. Lifecell is the only trial product I recommend – it’s a 30 day trial, so if you go into it knowing you should call before your 30 days is up, that is key, and I try to educate people on this. The scams that I warn about are all 12-14 days and here today, gone tomorrow, no quality ingredients, made in garages and warehouses in South American countries. It’s like comparing apples to oranges. These scam operations have NO customer service, if you can even get through and if you can even find their phone number. Lifecell/South Beach Skin care has been around for almost a decade and you can call them 24 hours a day and get a very pleasant customer service agent in the U.S.A. Their ingredients are quality and I testify personally that their product works. I never had issues with recommending Lifecell (which I have for more than 4 years), until recently when all these short term trial scams for creams popped up. Bottom line, you need to be aware when you’re entering into a trial, and I will continue to stand by this product. I totally get why you’d give it a side eye, but unfortunately it’s the only way to purchase Lifecell. You can find it on Amazon and ebay but who knows if it’s fresh or if it’s some leftover cream that’s been sitting in someone’s garage. I never recommend buying ANY skin care from either of these places. Sorry, didn’t mean to go into a rant, but I would surely not keep a good reputation on my blog if I was recommending crap. I hope you’ll keep an open mind. Trials can be great if they are a) 30 days, b) have good customer service, and c) worthy product. I’ve just ordered Christie Brinkley’s skin care to review and it also has all 3 of those factors. There are not many good trials who live up to these standards, but Lifecell is in fact one of them. Thanks for your comment 🙂
      Rachel
      WomensBlogTalk

  128. Julie January 22, 2016 at 10:53 pm - Leave A Comment

    Put me on that list of suckers. Purchased sample of Flawless Advanced Hydration Formula..Anti Aging Serum. Saw that they used Dr. Oz’s picture…
    Looking for a number to call and cancel subscription.

  129. Dodi Beshilas January 21, 2016 at 7:14 pm - Leave A Comment

    Thanks so much for this article. I found it as I was on hold to complain and try for what I thought would be hopeless. Company name: Saine Jeune in tiny letters on the bottle and Heathy Skin on my Bank acct. Sandra (wouldn’t give me last name) tried to give me 50% refund but I said no I will need 100% OR I’m going to Better Business Burea AND Attorney General. She said ok and I would get a confirmation email and gave me a confirmation code.!!

    • Rachel Vrabel
      Rachel Vrabel January 22, 2016 at 6:06 pm - Leave A Comment

      Dodi, good for you! This is EXACTLY how you need to deal with these people. I’ve heard of Saine Jeune countless times… It’s such a scam that another way they try to hide things is use a different company name for the credit card billing. They hope the charges will just get lost in the shuffle. They only bank on scamming people for that first or second month until the customer notices the charges and figures out what’s going on. None of these scam companies offer anything of any quality and there is no long term business plan other than to scam for as long as they can, until the name is tarnished and then they change the name of the cream and do it all over again.
      Rachel
      WomensBlogTalk.com

      • Dodi Beshilas January 22, 2016 at 8:15 pm - Leave A Comment

        I think you are absolutely right Rachel. I threatened to go to BBB and Attorney General and after al this I think I will do just that. I hope it saves someone else some hassle.

  130. Ada Byrd January 19, 2016 at 10:44 pm - Leave A Comment

    I was stupid and responded to the same scam .I ordered face serum from “Finesse Face Serum…and eye cream from “HR-cream that was supposed to be endorsed by Dr Oz.I like many others did not see the part of the ad on line that I only had 14 days to decide if I was pleased with the product although I was assured by a supervisor and a customer service rep from the HR-cream company its there . I was charged $88.78 without my knowledge. When I called the HR-cream company to let them know I wasn’t aware of this they were very adamant in telling me what the ad said and I would not be receiving a refund. I explained to both the supervisor and the customer service rep.that I am on a fixed income and a widow and would have never purchased the products if I had known I only had 14 days to decide. By the way I was told by a rep at the Finesse Face Serum company I had a month to call and cancel future products sent to me. They claim they are two separate companies but have the same mailing address.I learned a hard lesson and I will never order anything like this again.

  131. Mark January 18, 2016 at 2:27 am - Leave A Comment

    My wife was on FB and saw this ad for skin cream & eye serum.. So she started the order but then got smart way before answering any credit card info and emptied the cart. 20 minutes later and 9PM at night the phone rings and its this scam shack, wondering why she didn’t follow through with the order. She tells them she changed her mind. 6 calls later, they wanted to speak to me and ask why the order was canceled. So I told them as my wife did,,,”didn’t want the product”..They must be that hard up for sales, that they have to bother people on the phone? One more time they call, I’ll hand over their phone number to my attorney. Bunch of idiots!

    • Rachel Vrabel
      Rachel Vrabel January 18, 2016 at 5:54 pm - Leave A Comment

      Mark, wow! Do you remember which creams she was trying to order? That’s just harassment! Glad you were able to cancel anyhow. Thanks for your comment.
      Rachel
      WomensBlogTalk.com

  132. Beth January 16, 2016 at 4:30 pm - Leave A Comment

    Can I tell my bank not to take any money from my account for this cream as I don’t want it.

    • Rachel Vrabel
      Rachel Vrabel January 17, 2016 at 4:50 pm - Leave A Comment

      Beth, which cream did you order? There are hundreds of these short term scams. You have to call the cream manufacturer and cancel your free trial – the bank will usually want your confirmation that you’ve done that before they’ll block your account. If you can’t get through, or it’s a bad phone number, also explain that to them. Ask them to block further charges. If you can get a hold of the company (which is sometimes a long shot), sometimes they will agree to a partial refund if you send the product back, but they are usually not cooperative.
      Rachel
      WomensBlogTalk.com

      • pauline January 17, 2016 at 5:13 pm - Leave A Comment

        i recently orderd some free skin serum when the lady deliverd it she told me about the scam i sead that i didnt want it and to end it back right away jut checked my bank and they have took 93.00 pounds out didnt even get the product .

        • Rachel Vrabel
          Rachel Vrabel January 17, 2016 at 11:31 pm - Leave A Comment

          Pauline, you need to contact the cream manufacturer and cancel your free trial, or they’ll send you more next month. I would get a hold of them to make sure.
          Rachel
          WomensBlogTalk

  133. Sarah January 14, 2016 at 9:55 pm - Leave A Comment

    Is the company, Nue-Vitality, presenting a scam with their products?

    • Rachel Vrabel
      Rachel Vrabel January 15, 2016 at 4:53 pm - Leave A Comment

      Sarah, I did some research on Nue Vitality Skin Care and yes, it’s exactly like all the other short term free trial scams. You only pay shipping up front (must enter your credit card), then it’s free for the 12 day trial period, on the 12th day, if you haven’t called to cancel your free trial, they charge you the full price of $91 and will automatically send you a new tub each month and charge you the same. Most of these short term scams are nothing short of average moisturizers and way overpriced. I would highly recommend against it. If you want a good cream, check out my review on Kollagen Intensiv. I’ve used it for over 4 years and it’s a great anti-aging cream.
      Rachel
      WomensBlogTalk.com

  134. Janis Noell-Robbins January 14, 2016 at 3:44 pm - Leave A Comment

    I’ve been pulled in too. The worst effects on my skin came from Derm Exclusive but I sent them back their already empty wrinkle serum tube- what a joke- canned my card as LOST!!! No more Derm Exclusive charges. Just the 4.00 shipping Christie Brinkleys is amazing and all I ordered was her night repair. FINALLY a cream that smoothed my skin. Try it girls!

    • Rachel Vrabel
      Rachel Vrabel January 15, 2016 at 5:02 pm - Leave A Comment

      Janis, thanks for your comment. Regarding the Christie Brinkley skincare, I will say I would be willing to try this one because it’s a 30 day trial! (not 12-14 days like all the short term scams of crap creams). Be advised, however, that this is their billing arrangement. I copied and pasted from her website.

      Please send me Christie Brinkley’s Recapture-360 to try risk free for 30-days. I will be billed S&P $3.95 today. Just have to call within 30 days of receipt and then have 2 weeks to return the products to avoid additional charges. If I keep the products, I will be billed two payments of $69.95, 30 days and 60 days following receipt of my shipment. Then unless I cancel, I will continue to receive a new 60 day supply every 2 months for $69.95 per month plus $7.95 S&P which will be billed to the card I provide today. By clicking “Rush My Trial”, I authorize Christie Brinkley Skincare to charge my card for each shipment as described above. Local and State sales tax may apply.

      So basically it’s free for 30 days, and during that time if you don’t like it, you can call and cancel and return the product and you won’t be billed. If you do nothing and keep the creams, they’ll bill you $139.90 ($69.95 x2) on the 30th day, and then that same amount again on the 60th day. Following that they’ll bill you $69.95 every two months and continue sending you the product. So it’s a little more up front, then the price goes down. I have not tried her creams so I don’t know if they’re any good. But at least with a 30 day trial you do have enough time to try the creams and cancel if you’re unhappy before you’re billed.

      As I’ve written in my other reviews, the ONLY trial product that I recommend is Lifecell for the same reason – it’s a 30 day trial and it’s made by a REPUTABLE company – South Beach Skin Care. They also have a 120 day money back guarantee. Even though it’s sold as a “trial” product, I don’t compare it to all the short term trial scams. The difference in quality, time period of the trial, and customer service is night and day!

      Rachel
      WomensBlogTalk.com

      • Peggy January 24, 2016 at 9:53 pm - Leave A Comment

        Is the anti-wrinkle creams Dr Oz has the same as Christie Brinkley . I see the same stars on there advertisements

        • Rachel Vrabel
          Rachel Vrabel January 25, 2016 at 4:55 am - Leave A Comment

          Peggy, these are scams. Dr. Oz doesn’t sell a wrinkle cream, people use his pictures to sell creams. They also use Christie Brinkley’s face… don’t buy any creams from these people. Christie Brinkley does have her own line but it’s not related to these scams and she actually has a professional website. I actually just ordered her creams last week to review them.
          Rachel
          WomensBlogTalk.com

  135. Summer January 10, 2016 at 1:03 am - Leave A Comment

    Do you know if Bellalabs is a scam? Seems to be but the YouTube videos are also very enticing.

    • Rachel Vrabel
      Rachel Vrabel January 10, 2016 at 4:57 am - Leave A Comment

      Summer, Bellalabs is one of the biggest wrinkle cream scams going! I wrote a blog post on Bellalabs and LaCreme a while ago. They often change the combo item offered with Bellalabs, but I would steer clear of these products.

      Rachel
      WomensBlogTalk.com

  136. Del Tompson January 9, 2016 at 3:39 pm - Leave A Comment

    What a fool I’ve been, I fell for the double trial offer that I saw on facebook and am have since been billed over 400.00. I’m being hit with .30 exchange rate on every US dollar they are charging me for and I’m freaking out. This company has provided no contact information whatsoever and I’m hoping someone out there can provide any form of contact to this company. Because they have charged me twice now, I’m unable to file a dispute with my cc provider online and will have to call them directly to see if they can help. Don’t fall for this scam, I should have known better,don’t repeat my foolishness, especially if you are from Canada.

    • Rachel Vrabel
      Rachel Vrabel January 9, 2016 at 11:14 pm - Leave A Comment

      Del, what’s the name of the cream that you ordered? I might be able to find the phone number for you, and I’m curious which scam you’re referring to. Thanks for your comment, I’m sorry this happened to you.
      Rachel
      WomensBlogTalk.com

      • Del January 12, 2016 at 4:05 pm - Leave A Comment

        Hi Rachel,
        Thanks for your reply, I’m sorry to find out that so many women have been taken for their hard earned money on these ‘legal’ scams.
        I ordered the Alvena cream and duaderma serum combo that I found through an ad on my facebook page.
        I was charged for 210.37 for the Alvena cream and 184.00 for the Duaderma.
        I spoke with my cc’s fraud department and after uttering but a few short words, they knew exactly what I’d fallen into. I’m not going to get a dime back for the two charges I’ve been dinged with, but I was able to cancel my contract with both alvena and duaderma after being given their contact numbers from my cc provider.
        I have to now share proof with my cc company that I have cancelled the on going trail with these companies and they will prevent any further charges from them.
        I also took a hard hit with US to Canadian currency exchange, .30 on every dollar.
        I have made it a priority to share and spread to word about these companies to everyone I know. Thank you for the great information you are sharing.

        • Rachel Vrabel
          Rachel Vrabel January 12, 2016 at 8:31 pm - Leave A Comment

          Del, thanks for the info, at least you’ve cancelled them so they can’t bill you anymore. You can actually share this blog post to your facebook page by going down to the very bottom, you’ll see the FB icons there, if you want to help spread the word. Thanks!

          Rachel
          WomensBlogTalk.com

          • Del January 12, 2016 at 8:59 pm -

            Thanks Rachel,
            The information on your blog just got me a
            50% refund on both products I was charged for. Decided not to give up and called them this morning warning them that I would go straight to the bbb etc, and they offered me 50% back right away. Stay persistent buyers and don’t give up!
            I’ll be sharing on FB right away.

          • Rachel Vrabel
            Rachel Vrabel January 12, 2016 at 11:32 pm -

            Del, that’s great! Good for you – that is definitely the attitude you have to take with these scam artists – play hardball!
            Rachel
            WomensBlogTalk

  137. Donna Jones January 3, 2016 at 11:00 pm - Leave A Comment

    Are Bio Diamond & Bio Glaciere part of the scams ? I just ordered the trial for $4 something bit haven’t seen these names mentioned in the blog??!

    • Rachel Vrabel
      Rachel Vrabel January 4, 2016 at 12:23 am - Leave A Comment

      Donna, yes unfortunately Bio Diamond and Bio Glaciere are short-term (12-14 day) free trials. You’ll be billed the full price for each product on the 12th day. (Day 1 is the day you order). I would call and cancel unless you know you like these products.
      Rachel
      WomensBlogTalk

  138. Judy Gaylord January 2, 2016 at 12:55 am - Leave A Comment

    Wish I’d read all this a month ago! Looks like I’m stuck with a $30 refund (if it materializes). I’m sending you the email chain in case it is of any help to others (it has Tru Bellezza email and phone #).
    At the beginning I called my credit card company but they said to try and resolve it with the company, and later they said they couldn’t help with the first set of overcharging because of the 14 day thing. However they will not allow any more charges now I have cancelled.

    Emails below.

    Dear Judy,

    This serves as a confirmation that we have processed the $30.00 USD refund back to your card. Please allow 2-4 business days for the said refund to reflect in your account.

    We already cancelled your subscription for you to avoid any further charges.

    Rest assured that no more future charges will be taken out & no more products will be sent out.

    Thank you.

    – Alex Remulla
    [email protected]
    905-581-5576

    • Rachel Vrabel
      Rachel Vrabel January 15, 2016 at 6:51 pm - Leave A Comment

      Hi Judy, thanks for your comment. I had to shorten it a bit for the website…it wouldn’t allow me to approve all the emails back and forth. But thank you for including the contact information for the Tru Bellezza skin care products – surely a short term (14 day) free trial scam of a marginal product.

      Rachel
      WomensBlogTalk

  139. aenelia January 1, 2016 at 10:25 pm - Leave A Comment

    Canada here–bought Duoderma&Alvena trial. 4.95&2.99, upon cancelling they wanted 34.95 to cancel, no way. Stopped payments at my bank on them. Next emailed Canada Consumer affairs and RCMP fraud–and emailed info to Duoderma. They quickly responded refunding the shipping amt, no no their claim is fraud–I copied them on their terms to cancel and nowhere does it say it would be $34.95 to cancel. Canadian consumers keep filing complaints, this product along with a bunch of other scams is being shipped from PO box 5000, North York Ontario. So given that, they are under Canadian law. Don’t be a victim, stop payment immediately , then cancel. Wow these people’s parents must be so proud to know their children are taking money from seniors and students and people who cannot afford it.
    that’s my story.

  140. Melissa Peckham December 31, 2015 at 6:05 pm - Leave A Comment

    Re: Alvena Skin Cream, Do not accept the free trial, this is a scam. They will keep charging you at outrageous rates. The product is horrible also. They will keep charging your credit card. You have to try very hard to have the orders and shipping stopped. Very poor customer service. Beware of fine print.

  141. SHEILA December 29, 2015 at 6:34 pm - Leave A Comment

    The Encante (Aya/Minx) products are nothing but ripoffs. Not only do they not give you a 14-day free trial. They send through your debit/credit card their bill for almost $200 10 days after you receive the product. I had no idea. I am on a fixed income, they cleaned out my bank account and TRY FINDING AN ADDRESS WHERE YOU CAN SERVE THEM FOR THEIR DECEPTIVE BUSINESS practices. I had to get a new debit card from my bank to stop them from ever billing me again. I have tried to find any kind of address where I could serve them and I believe they are out of Africa but I have phone numbers for New Mexico and I think New Hampshire but they WILL NOT give you an address to mail them anything.

  142. Nora December 26, 2015 at 5:37 pm - Leave A Comment

    I fell on that trap “free Trial”, and when I started to use the creams in two days my nose and cheeks had blisters so awful I couldn’t go out in public.Shame on this company! I’m reporting it to BBB!

    • Rachel Vrabel
      Rachel Vrabel December 26, 2015 at 7:50 pm - Leave A Comment

      Nora, which cream did you order? There are hundreds of these scams. Those side effects sound horrible! I’m so sorry…
      Rachel
      WomensBlogTalk

  143. Joan December 24, 2015 at 1:23 am - Leave A Comment

    STEER CLEAR OF THE FINESSE COMPANY and their products ~ THEY ARE A RIP OFF. A “free” tube of cream ($4.95 S&H) ending up costing me another $90 because they HIDE that fee in their Terms and Conditions. The product is garbage, too.

  144. Shirley Bannon December 22, 2015 at 10:09 pm - Leave A Comment

    I brought what I thought was a free sample,it came without paperwork of any sort. Money was taken from my account,my bank investigated and refunded me. I am now being chased by a so called judge for £190,I deleted the mail? Can they do this?

    • Rachel Vrabel
      Rachel Vrabel December 22, 2015 at 11:34 pm - Leave A Comment

      Shirley, I’m not sure how it works in Europe….but if your bank investigated and refunded your money, I would think you were in the clear. Are you receiving correspondence from the cream company? I would tell them to bugger off and not worry about it! They are probably just trying to threaten you in hopes to get their money.
      Rachel
      WomensBlogTalk

  145. Gallant johanne December 22, 2015 at 9:10 pm - Leave A Comment

    Hi,l saw à free trial for cream alvena and duaderma for 14 days. After 12 days thés charged me 171,53$ on m’y credit card. Can wé do something if we want à refound. Johanne

    • Rachel Vrabel
      Rachel Vrabel December 23, 2015 at 5:22 am - Leave A Comment

      Johanne, I would call the cream companies right away and cancel your free trial. You can ask for a refund but they are normally not accommodating. They may offer a partial refund if you return the product. Here are the phone numbers which I found on the Better Business Bureau site.

      Alvena Skin Beauty (855)583-0220
      DuaDerma (844)699-3240

      Good luck, and let me know how it turns out.
      Rachel
      WomensBlogTalk

    • Lori January 29, 2016 at 7:09 pm - Leave A Comment

      Cancel your credit card ASAP!!! Do NOT wait they will charge you anyway. I ordered Alvena and the Duoderm and decided to cancel within the 14 day trial. They closed my account and charged me 33.00 for the unused portion, when they specifically said they would not. Soooo I canceled my credit card and thank goodness I did because they tried to charge my card an additional 193.00!!! twice..I disputed the charge of 33.00 and did receive a 26.00 refund, because I did not want to argue with those people any longer, Good Riddance.

      • Rachel Vrabel
        Rachel Vrabel January 29, 2016 at 9:35 pm - Leave A Comment

        Lori, wow! That doesn’t surprise me honestly. These scam companies are banking on charging you that full price on the 14th day, so they are not happy at all when you actually try to cancel before the trial is up. I have a lot of complaints on Duoderm and especially Alvena in recent weeks. Glad you were able to cancel, and thanks for your comment!
        Rachel
        WomensBlogTalk.com

  146. Mark December 22, 2015 at 5:46 pm - Leave A Comment

    All,
    My wife fell prey to this same thing. Just got off the phone with our bank to cancel the credit card.
    Do not purchase anything with the name SKINSYS or ACTIVEDERMACELL or Renuskin or Luminadermeye. Hook you in for small fee to trial a sample and then, boom, they have you for a monthly membership fee. We didn’t realize until 2 months in that we were charged $89.98 for two different creams. So we are out almost $400.
    The website my wife used was New-wrinkle-solution.com. Gee it don’t work anymore !!
    The toll free numbers this person(s) use are the following:
    1-877-781-6743
    1-877-864-6891
    1-844-715-6882
    These toll free numbers work but all you get is voicemail.
    Business names like this can change easy enough but the Toll Free numbers are a bit more difficult to keep changing.
    Don’t understand why authorities don’t pursue people like this and throw the book at the thieves.
    It’s a SCAM no matter how legit they may want to show it.
    The planet doesn’t need them. Send them off on a one way mission.

    • Rachel Vrabel
      Rachel Vrabel December 22, 2015 at 6:23 pm - Leave A Comment

      Hi Mark, thanks for sharing your experience, I’m sorry it was a bad one. And I appreciate you sharing the contact info, I literally have a spreadsheet going with all the different wrinkle cream scams and phone numbers. I have a lot of people email me asking if I have contact info so they can call and cancel. I didn’t have Skinsys, Activedermacell, Renuskin or Luminadermeye! It amazes me how many new wrinkle cream scams pop up every day. They are notorious for changing names and sending out the same crap under a different name. Were any of these creams even any good? Or just basic moisturizers?
      Rachel
      WomensBlogTalk

  147. Esther December 8, 2015 at 6:01 pm - Leave A Comment

    This is a joke. I ordered this special trial offer for $4.95 shipping charge.
    The after I received this they charged my account $94.57 and $89.47 and said this is what I ordered. This is a hoax. Your customer service is really rude and awful. I never used the sample because I was away from home for almost 3 months. I found when I checked my online banking; you charged me two months already. I was charged like I ordered more. I called to my house neighbors and house manager to send them back to you and they did. Pls return my money back.
    The Reneu Derma needs to look into what he is advertising.
    It is a cheating gimmick to take people’s money. It is kind of fraud business. When I noticed you keep on sending me even though I didn’t order; I had to cancel this so they would not charge me almost $200 for on account of the fine print.
    Be careful or The Reneu Derma will wipe out people’s bank account. Biggest crooks I haven’t ordered anything from.

    • Rachel Vrabel
      Rachel Vrabel December 8, 2015 at 6:12 pm - Leave A Comment

      Hey Esther, thanks for your comment. Just to make sure we’re clear, you did not order these products from me! I take no part in these wrinkle cream scams other than writing about them to warn people. You need to contact “Reneu Derma” directly to cancel your trial if you haven’t already, sending the products back alone will not cancel the auto ship program.

      I don’t know if you’re spelling it correctly but I did find a number for “Renue Derm” on the BBB: (855) 494-4440. There’s also a “Renu Derma” (866) 964-3932.
      Rachel
      WomensBlogTalk

  148. margaret December 7, 2015 at 2:42 am - Leave A Comment

    I was a victim too of the free trail for 4.95 and 3.95 and then charged 89.and 90.

    • Rachel Vrabel
      Rachel Vrabel December 7, 2015 at 5:02 pm - Leave A Comment

      Margaret, which products did you order? Sorry you got scammed 🙁
      Rachel
      WomensBlogTalk

  149. Dianna December 6, 2015 at 5:52 am - Leave A Comment

    I too have been scammed. Not only did they send me free (ha ha) trials but must have given my information to other
    anti-aging serum sponsors. I seen my 4.95 and 5.95 charge to my account and then many more of these shipping charges the next month along with the 89.41, 99.01, etc., they were totaling over $850.00. I got so depressed cause I had other things going on in my life that were catastrophic that I couldn’t sleep and just wanted to die. I never told my husband, he would have went through the roof, cause I did. I called the companies for days and they said there was nothing they could do. This is so unfair to scam people like this. It almost ruined my life. I will never order anything again on line or give my credit card number out. I closed out my credit card. Definitely has taught me a lesson. They had better not try to sue me cause I will sue them for punitive damages.

    • Rachel Vrabel
      Rachel Vrabel December 6, 2015 at 3:51 pm - Leave A Comment

      Dianne, wow, I’m so sorry you had to experience that! Do you mind hsaring which two creams they were? They must have gotten you for at least several months to total up to $850, or were there more than two ordered? I’m glad you cancelled your credit card, it’s a shame it went that far. Don’t worry, they won’t sue you. More than likely it’s based out of some other country. Take care.
      Rachel
      WomensBlogTalk

  150. Andrea December 6, 2015 at 4:01 am - Leave A Comment

    Have seen these ads for years but held off because so many things just didn’t add up about them. Then recently on yet another ad, there was a video of a woman using an eye product on just one eye to get rid of puffy dark circle which disappeared in about 90 seconds! Impressive! The other eye still had obvious puffy dark circle!Lady didn’t mention name of product in video so I could not assume it was same as ‘Oz’ product named elsewhere on page (containers didn’t match). Sure looked like that eye product worked and so fast as she talks and applies it. Do you know the video I mean and the brand? Does it work as shown or is it just great filming tricks? I’d like to buy if it works as demonstrated. About 10 years age difference after she did one eye! Thanks. P.S. Tried Life Cell once and thought it was good, but unaffordable to get more at the time. I’ll take another look…

    • Rachel Vrabel
      Rachel Vrabel December 7, 2015 at 5:08 pm - Leave A Comment

      Andrea, I’ve seen many videos where I suspect they use camera softening techniques to make it look like a miracle cream or serum. I saw one recently where the woman must have been 70 years old and she had very deep, deep wrinkles and looked like she probably was a smoker for 50 years. They applied the serum and her face became completely smooth. Not a chance of anything working to that degree in mere seconds.

      Lifecell does diminish wrinkles instantly but they don’t completely disappear! 🙂 Lifecell’s price if you accept their 30 day trial is $189 and they have a 120 day money back guarantee. If you keep it the price drops to $149 every two months and they give you an awful lot of free skin care (face wash, eye cream, beauty balm spf, body butter, neck firming cream) so it’s actually a good bargain in the long run I think. Maybe you should give it another try!

      Thanks for your comment,
      Rachel
      WomensBlogTalk

  151. cheryl December 5, 2015 at 2:39 pm - Leave A Comment

    Yes, I was foolish and tried this product because of the ‘free’ trial, cancel at anytime refund. I called and was given four cancellation numbers because while on the phone they told me they were sending additional products for me to try. I told the representative that I did not want any additional products. I received a partial refund PLUS was charged for another month membership fee on an order that I not only cancelled but for products I will not receive. I called again today and was told that they would give me a partial refund on the second charge and that was more than fair. I will be contacting my bank but please, beware and do not order this product. You are not going to look younger, you will only look foolish for believing in this scam.

    • Rachel Vrabel
      Rachel Vrabel December 8, 2015 at 6:06 pm - Leave A Comment

      Crystal, thanks so much for your comment, I’m sorry you got scammed. Which products exactly did you order? There are so many I’d like to add them to my wrinkle cream scam telephone number list. Yes, I have a giant spreadsheet where I keep track of everyone who comments and/or emails me and I add them to my list, and then look their phone numbers up on the BBB so I can keep track of them all. Right now I have over 80 creams on my list who run the same scam.
      Rachel
      WomensBlogTalk

  152. Nora December 2, 2015 at 4:59 am - Leave A Comment

    I too, have fell in the trap set by these anti -wrinkle / ant-aging 14 days Free trial scammers. I am 56 years old and I thought I should try it. Heck, what’s $4.95 for Regenere Eye and Neck serum. Then, they pitched the Regenere facelift complex for $4.99 shipping. So, I tried it. Thankfully, I checked my account on gut feeling. I was shocked when I saw $84.95 and $89.92 charges on my account. I immediately called my bank this morning. 12/1/2015. I told them what happened. They had me signed a dispute form and they notarized it. My bank told me that I don’t have to call the company. The bank assured me that I will get my money back. They are taking care of my issue with REGENERE as of this writing. Regenere are very tricky and deceptive. I checked their site again. I did not see the fine print about after trial price on their initial offer page. They would lure you to enter all your information and credit card information and maybe there are fine prints. REGENERE doesn’t work as it claimed. It makes my skin dry and itchy. Please DO NOT be a victim of these scams.

    • Rachel Vrabel
      Rachel Vrabel December 2, 2015 at 6:34 pm - Leave A Comment

      Hi Nora, thanks for your comment. I actually wrote a separate review on Regenere Facelift Complex, not sure if you saw it, but they’re all in the same lousy group! It’s the absolute worst when they get you for two creams, it’s a double whammy!
      Rachel
      WomensBlogTalk

  153. beth November 25, 2015 at 5:20 pm - Leave A Comment

    I was also duped. I called to cancel and tried to get my money back. The most they could do for me was 35% back. As soon as I told them I felt like I was being scammed and was going to call the BBB they instantly threatened me that then they wouldn’t give me a credit and wouldn’t cancel me and keep taking out my monthly fee. I’m not sure what to do now. I did get cancellation numbers and talked to my bank and that is all they need to make sure they don’t keep charging me but I am still pretty upset. Please please please….no one else order from these scammers!!!!

    • Rachel Vrabel
      Rachel Vrabel November 28, 2015 at 9:29 pm - Leave A Comment

      Beth, which product was this for? That’s awful the way they treated you!

      Rachel
      WomensBlogTalk

  154. CS Solarski November 21, 2015 at 10:47 pm - Leave A Comment

    Luckily I rechecked my balance for the 5.00 “free” sample and found I had been charged 50.00. I called the company & he tried to tell me he couldn’t stop the S&H charge. I called my credit card company and stopped it there.

  155. Linda November 17, 2015 at 1:13 pm - Leave A Comment

    Well mark me up as one that got billed a total of $175.94 for Liftingeye and Elixer Skin. This product was endorsed by Dr Oz. Everything about the website states this. I called them to dispute the charges and they said that in their fine print I accepted to be billed each month for their products. I have contacted my bank to dispute charges and they will get back with me. I think that it is Dr Oz place to shut the website down.

    • Rachel Vrabel
      Rachel Vrabel November 17, 2015 at 5:58 pm - Leave A Comment

      Hi Linda, it never ceases to amaze me just how many scams are running right now. I have never heard of Liftingeye or Elixer Skin but I’ll add them to the list of wrinkle cream scams. You’re right, Dr. Oz does not promote these. I watched a video of Dr. Oz chasing down some people that were using his name to sell weight loss pills. There are so many people using his name that I don’t know how they could keep up with it all. Thanks for your email, good luck and I hope you get your money back.

  156. Karsh Parker November 16, 2015 at 2:29 pm - Leave A Comment

    I feel really bad for the people that are being ripped off by this company they do not tell you that going to take money out of your account they tell you about this amazing product and all you got to do is pay shipping and handling its not that way they have ended up taking over $200 out of my checking account and I’m afraid to even use my account cuz I’m putting money in it coming Friday going to take it right back out that got me in the negative in my own checking account never did they tell me they was going back in my account to take this much money apps I will never order a cream does the mail again and the people I talk to can even speak any English how could help me.. everyday I’m more madder and madder about being done this way it only shows how good products could actually be bought but this product company gives a very bad name to people that really want to do better like I said I will never use this product or anything like this product again that’s all…..

  157. Paul November 15, 2015 at 11:59 am - Leave A Comment

    I am a man of 46 years of age starting to get a few wrinkles like everybody else I try dr. Oz’s product the fifth day I see amazing results true real story it might not work for everybody depends how far along you are remember it took a long time to create the wrinkles it’ll take a while to remove them love this product amazing.

    • Rachel Vrabel
      Rachel Vrabel November 15, 2015 at 3:57 pm - Leave A Comment

      Hi Paul, thanks for your comment. Which wrinkle cream are you referring to? Dr. Oz does not have his own line of creams, so this leads me to believe you purchased a cream where they used Dr. Oz’s name to market the product. I’m curious which one you received. You’re right about being patient for a cream to work – nothing works overnight! 🙂
      Rachel
      WomensBlogTalk

  158. Julie November 11, 2015 at 7:39 pm - Leave A Comment

    I called both jivam and biolift told them I wanted to cancel within my 14 day trial. They gave me a cancelation number I’m hoping for the best. I told them it was breaking my face out,which is the truth..

    • Ralph Lehrman November 12, 2015 at 5:29 am - Leave A Comment

      I feel so stupid too as I thought I had signed up for a 14 day free trial. I checked my bank statement and I have been charge $ 89.95 twice by ” Revive Skin Today ” and twice the same amount by ” Max Skin Care ” for almost $ 360 which I can’t afford as I am on social security. I called each of them and am getting a partial refund, maybe. I am so angry and humiliated as I thought I was a careful and intelligent person.

      • Rachel Vrabel
        Rachel Vrabel November 12, 2015 at 5:40 am - Leave A Comment

        Ralph, I’m so sorry! I hate hearing these stories. Be really firm with them and try demanding the refund and threaten to report them to the BBB and your State Attorney General. You could try disputing the charges with your bank also, at least try. Good luck, and thanks for taking the time to comment. I wish there was something I could do!
        Rachel
        WomensBlogTalk

      • Rachel Vrabel
        Rachel Vrabel November 12, 2015 at 5:41 am - Leave A Comment

        Ralph, p.s. don’t feel stupid! They are highly deceitful companies with very misleading advertising. I believe in full disclosure, and I wish they did too.
        Rachel

  159. Julie November 11, 2015 at 4:01 pm - Leave A Comment

    Phone for jivam
    .I just called them to cancel within my 14 day period..888-603-2010….
    But I can’t find biolift number anywhee
    Does anyone have it.

    • Rachel Vrabel
      Rachel Vrabel November 11, 2015 at 4:12 pm - Leave A Comment

      Julie, I searched “Biolift Better Business Bureau” and got this number for Biolift: 888-308-4745. If that doesn’t work, I would call your credit card company – there’s usually a phone number listed next to the purchase. I would also dispute the charges with your credit card company if you call them just as an added layer of protection. They will usually want you to call the company first to cancel, but if you can’t get a hold of them, or it’s a bad phone number, the bank will have to step in.
      Rachel
      WomensBlogTalk

    • Rachel Vrabel
      Rachel Vrabel November 11, 2015 at 7:33 pm - Leave A Comment

      Everyone! I’ve been flooded with emails about how to cancel some of these horrible short-term free trial wrinkle cream scams. Some of the latest product names are as follows: Derm Exclusive, Idrotherapy, Regenere, Ultraskin, Biolift, Dermapure, Rejuvicare, Jivam, Cielo, Finesse Face Cream, Nova Derm Eye Cream, Cellumis, Pur Eternal Anti-Aging Cream, Daily Revive Anti-Wrinkle Serum, RVTL, Bellalabs and LaCreme. The list goes on! AVOID THESE LIKE THE PLAGUE! I will try to get individual reviews up but there are just so many. Please believe me when I say Dr. Oz does NOT recommend any of these creams!
      Rachel
      WomensBlogTalk

      • LeesaJ April 3, 2016 at 12:56 am - Leave A Comment

        Today’s ad: They’re calling themselves SIHU Wrinkle Dream and SIHU Lifting Serum. Same scam, different day.

  160. Amy November 10, 2015 at 7:16 pm - Leave A Comment

    Add me to the pile of those scammed. I ordered Cielo products with the Dr. Oz and Ellen DeGenerous featured on the ads. I should never make decisions at night, it was bed time and I was tired.

    I called today and first the customer service rep told me I had signed a contract that stated I would be billed the full amount after 14 days. I told him that was not clear and that I had read online a lot of other complaints about the same thing. He then offered me a 50% discount on future shipments.

    I want to cancel, I said. So he offered me a 50% refund of my two bills for $79.95 and $89.95. That was not acceptable, I said, so he then offered me 100% back on my card within 3-5 business days. I received an email later verifying the cancellation and refund. We’ll see what happens.

    I then asked the guy if he was an employee of the product company and if not, I wanted him to know that he was involved in scamming consumers with this company. I also asked for the confirmation record of our conversation and his name, Marcus.

  161. Debbie Dobbins November 9, 2015 at 6:09 pm - Leave A Comment

    I did call and fell for the 50% refund. Still ended up paying $50 each product.
    I requested confirmation #s. I just did this Friday. Is it possible, with what I just read in your blog, to go back with this info,and attempt to recover the rest of my money? Would greatly appreciate your thoughts on this matter.

    • Rachel Vrabel
      Rachel Vrabel November 9, 2015 at 6:29 pm - Leave A Comment

      Debbie, thanks for your question. Did they require you to send the unused products back for the 50% refund? Which products were they? Since you already agreed to it, I would tend to doubt that you could squeeze any more money out of them at this point, but you could try talking to your bank to dispute the charges and see what they say.
      Rachel
      WomensBlogTalk

  162. Sue November 3, 2015 at 3:18 am - Leave A Comment

    I fell for the “free” trial bit, and didnt even know that Saine Jeune signed me up for the monthly shipment until it arrived last week… without any invoice or paperwork of any kind, but I found a $79.95 charge to my account. I knew I would have to pull out the Big Guns to get this mess reversed, so first I called my credit card company and they assured me that they would get my money back if I submitted a claim for fraudulant charges. I really did not want to close out my card because it is such a hassle to change all of the automatic transactions I have set up pay bills and such. The lady at the credit card (which is also my bank) said I could try calling them first just to see if that would work. I found the phone number in the tiniest of tiny prints on the jar, and prepared to call. Before dialing, I made a list of all the agencies I planned to involve, so I could “share” that info with whoever I spoke with. My list includes the State Attorney General’s office, the BBB, and my state’s Office of Consumer Protection, where they focus on investigating fraud.

    My conversation with Zak was very pleasant, although he tried several times to tell me about what I had agreed to. I just said that didnt matter, I wanted a refund and to cancel all future shipments. It only took about 3 rounds of that conversation before he gave in and offered me 50% refund. I thanked him and said that wasnt enough… I wanted a 100% refund. Finally, he greed to that. Then I asked how long it would take for the refund to post to my account. He said 3-5 days. I said that would be fine, and on Day #6 I would be calling the agencies mentioned to lodge my complaint. I am hopeful, but havent let my guard down. Will have to wait to see if it really works out as he said, and if it doesnt, I will be calling all of the authorities I can think of!

  163. susan October 31, 2015 at 4:59 am - Leave A Comment

    Just got sucked into this with the bellaplex and hydroxotone products … was only when i filled out the second one (why no alarm bells rang when i had to fill out two separate orders for a duo combination product) that I realised i was agreeing to accept future orders billed directly … placed my order at 12.28pm perth australia time, googled the product name, came across your blog, and phoned to cancel my free trials with the confirmation of cancellation coming through via email at 12.46pm – thank you ! for this article, just saved myself a whole lot of frustration and financial heartache. a free trial is one thing, but an ongoing billing and supply with dubious recourse to cancel is another thing completely. Thanks again ! Susan

    • Rachel Vrabel
      Rachel Vrabel October 31, 2015 at 3:09 pm - Leave A Comment

      Susan, thanks for your comment! I’m so happy you found this article and were able to cancel right away!
      Rachel
      WomensBlogTalk

      • tess November 1, 2015 at 12:56 am - Leave A Comment

        When I look at a before and after picture and there claims to be 14 days in between…….ya gotta think its a scam when the clothes and hair are exactly the same. I mean, every single hair on her head is in the EXACT spot as it was 14 days before? LOL

        • Rachel Vrabel
          Rachel Vrabel November 1, 2015 at 5:38 pm - Leave A Comment

          Tess, you’re right about the hair! Every piece is exactly the same. It’s photoshop at it’s best! The picture on the right is also a lot lighter. There are a lot of obvious things going on, but it’s really unfortunate how many people don’t notice or don’t know what to look for and end up believing these outlandish claims. Thanks for your comment.
          Rachel
          WomensBlogTalk

  164. Mary October 31, 2015 at 1:59 am - Leave A Comment

    I just got scammed of over 400.00 Canadian ! I reported to my bank and they are doing an investigation and I might be able to get my money back! Holla as if I would pay 400+ for wrinkles! Not in this lifetime

    • Rachel Vrabel
      Rachel Vrabel October 31, 2015 at 3:10 pm - Leave A Comment

      Mary, I would also recommend calling the wrinkle cream company so that it’s on record that you officially want to cancel. Sometimes the banks will not cooperate unless you’ve taken that step, at least here in the U.S. the banks want confirmation that you’ve cancelled. Good luck!!
      Rachel
      WomensBlogTalk

  165. Kate October 28, 2015 at 12:38 am - Leave A Comment

    geez, I was scammed, an ad on a WebMD article. Product Jivam. I don’t remember any fine print, nor do I remember checking any box that said I agreed to anything. Contacted my LLBean Credit Card, they will refund me the $4.95 and reissue a new card to they can’t charge me. I called the number on the CC Statement to cancel, got the run around about restocking fees, or extend the trial and then cancel at the end of the extended trial at no charge. I was suspicious when I never got a confirming email after I ordered, and when the product came with no invoice. ugh!!!

  166. Mercy October 26, 2015 at 3:50 pm - Leave A Comment

    I guess I’m another person who fell for the scam. However, the cream I use has worked people have commenced on how great my skin looks. BUT, I can’t find any websites or further information on the products nor the company. Let alone adds for the free trials. The products are called Simple Anti-Aging serum and eye serum. Company is Malibu Marketing (855) 512-1655.

  167. Debbie October 23, 2015 at 11:01 pm - Leave A Comment

    I was looking at a site that shows a miracle anti aging cream from Dr oz that shows two important ingredients and then promotes a product (Bellafleur anti aging cream) but doesn’t show the product you are supposed to combine with it. Another site shows again the miracle anti aging from Dr oz but totally different products?! What?! And don’t forget the free trials that they offer!! How are you supposed to know what is true? But I guess all of it is a scam?!

    • Rachel Vrabel
      Rachel Vrabel October 24, 2015 at 4:03 am - Leave A Comment

      Debbie, this is a huge red flag and sign of a big, fat scam! I find so many of those where they redirect you to other offers, it boggles my mind. Dr. Oz does not recommend any creams by the way, that’s another red flag. Thanks for shedding light on this. As an alternative, I’d recommend checking out Kollagen Intensiv (from my site). This is not a trial product, you just buy it outright. It’s one of my top creams!
      Rachel
      WomensBlogTalk

  168. Dianne October 16, 2015 at 1:02 am - Leave A Comment

    LifeCell is a product I researched and almost fell for this scam (I’m surprised you rate in number 1 Rachel because one can’t buy it in stores like Ulta, Sephora etc.) They don’t accept pay pal but rather a credit card which tells me that once they suckersomebody in they will keep sending the product and billing the credit card and make it hard to cancel. It’s disappointing because it sounded promising.

    • Rachel Vrabel
      Rachel Vrabel October 16, 2015 at 4:45 pm - Leave A Comment

      Hi Dianne, thanks for your comment and I can understand why you might feel that way. It stinks that 99% of the trials out there are scams because it tarnishes reputable companies such as Lifecell. It’s the only trial product that I endorse for this reason. I’ve been recommending Lifecell for the past five years because I love it that much, and over that time period I’ve never had one customer complaint. Not even one comment about having any difficulties sending it back within the 90 days if they are unhappy. They also have a unique feature where if you don’t want to receive it monthly, you can ask them to send it every 60, or every 90 days. I get mine every 60 days since the tube lasts about 2 months. And they always send a TON of free stuff with every shipment. My last three shipments have included anti-aging face wash, firming neck cream, spf tinted moisturizer, firming body butter, and once I also got a cute little tote bag and also the last time I received a small clarsonic type product. I have so much extra product now that I’ll be giving away some of it as Christmas gifts. I can understand the hesitation order a trial product, but I recommend this one 100%. I’ve been working with Lifecell to have them add a feature where you can just buy the product outright but so far they haven’t accommodated me on that front. I wish I could offer it both ways, but right now I’m limited. If you’re not comfortable trying it, my #2 product, Kollagen Intensiv is sold outright, as is Dermology. Thanks again for your comment, and I hope this eases your mind a little.
      Rachel
      WomensBlogTalk

      • Susan Anthony July 17, 2016 at 12:04 pm - Leave A Comment

        What about Nouvalift? Yes or no?

        • Rachel Vrabel
          Rachel Vrabel July 17, 2016 at 1:32 pm - Leave A Comment

          Nouvalift is a scam. It’s your quintessential 12 day free trial offer that is deceiving with their marketing, deceptive and hides their terms and conditions, and bills you roughly $100 on the 12th day (day 1 is the day you order). It’s not a great cream and it’s very difficult to cancel because they don’t have an official website and they won’t include ANY paperwork when they ship you the product. Just avoid at all costs, there are much better creams out there from reputable manufacturers. Rachel~WomensBlogTalk.com

  169. W Bowling October 12, 2015 at 6:07 am - Leave A Comment

    I was scammed by BIOLIFT. I bought a “FREE” trial size for shipping and handling. 20 days later they charged my account for $180.00. The items arrived with only a packing slip with 2 numbers. the numbers on the charges where different, so I called them all. Only got thru on 2 numbers and was told it was 2 different companies and I would have to call back to cancel the other and when I called was told at first that I had already called them. They tried to scam me again on the phone calls to cancel… I am going to report to the BBB.

  170. Cheryl E. October 5, 2015 at 10:49 pm - Leave A Comment

    I have never before ordered skincare products online and frankly I’m embarrassed I fell for this scam through a “free trial” at $4.95 for Renew Collagen Serum. It makes one feel stupid, foolish and lastly angry at a company blatently fleecing people by using subterfuge, hiding their free trial details in fine print: the 14-day trial period that begins the date of your order, meaning by the time it arrives, you only have 1-5 days to try product or return it, or else you are put on Autopay: an automatic monthly charge at the full price of $98.95 plus the initial $4.95, for a total of over $100! I spent nearly an hour on the phone with customer service, the majority of time on hold. I got sales pitches from two employees (transferred once) stating I was getting products at a 65% savings (untrue, also this product sells for less than $60 at Costco), pressuring me to at least accept one more shipment, etc. I had to interrupt and raise my voice stating for the 7th time to take me off auto-ship, that I contacted my bank to reverse any future charges from them and reporting them to the Better Buisness Bureau. I was quickly given a cancellation confirmation number.
    I am posting this to share and warn others, especially with the coming holidays. Please don’t fall for the “free trial” for any product until you read the fine print; this barely legal scamming practice is like a virus popping up all over the Internet
    Involving endless companies and products. Buy products off the shelf unless it’s a reputable company/business you have used before. Otherwise you can be stuck with infinite automatic charges on your debit or charge card.
    Let’s put these thieves out of business by no longer buying their products and warning everyone about the Free-Trial-Auto-Ship Scams!

  171. Linda Mar October 2, 2015 at 10:06 pm - Leave A Comment

    Wish I have known about your website. I usually don’t order stupid anti wrinkle or lift creams, but somehow I got suckered into it because it was only $4.95 for shipping and handling. The products I got deceived on was Biofinite and Creme Der Mar, of course I don’t remember seeing anything about a trial period, it just went straight to the credit card part.
    I have already contacted both companies but of course they are telling me the terms and conditions were on the website. I returned their product and hope for them to credit my credit card of $87.63 x2. I have already filed a complaint with the FTC, and disputing the charges.
    Such anxiety it has caused me, and so angry at these companies that deceive us. I will never fall for these scams again!

    • vicki October 5, 2015 at 2:39 pm - Leave A Comment

      Yeah I got suckered! I made the mistake of ordering from Saine Jeune. It was suppose to be a free trial offer, then a few weeks later I had almost seventy dollars taken from my account. They did cancel the membership I didn’t have but would not give me back my money they had already taken from my account. Basically they said I should have read the fine print. The product isn’t that great! It does not do what it says it does. I have bought Wal-Mart brands that were much better.

      • Gayle Samson October 10, 2015 at 2:14 pm - Leave A Comment

        I, too was foolish enough to think that a product endorsed by Dr. Oz for just the shipping price of $4.99 was worth a try. Exactly what the author of this article said came true. I did manage after getting hung up on fifty times, the first clue was that I received a pot of face cream two months later without ordering it. If you read their website, you can tell it has been run through a translation machine because ti makes no sense. Do you feel in your gut that your skin is losing it’s guts, etc. In the box there was another poorly translated paper which starts out by warning you that this product is virtually impossible to return. I told the guy in India I never ordered it, then he said, are you sure nobody in your house did, then he said why don’t you try it, to which I replied I don’t want to open the packaging, to which he kept on with I must have ordered it. I told him that i was tired of going around in circle and that I would have American Express do an fraud investigation, and he became alarmed and so no please don’t just keep it, I will delete your credit card information. I said no, I have to. I told them the story at American Express. Since you never ordered it or paid for it there is no amount to go by. The paper in the box does not tell you how much they have charged you, or under what name. American Express searches by amount. I don’t know if they charged me five dollars or $200.00. I have to look over all my statements and see if they have folded it into something else that looks like a legitimate charge. The name of the company is Nouvebelle Subscription. It says I ordered it Oct 4th and received it October fifth on the paper. As I said I never ordered it. I feel like an idiot and my credit and personal information has been compromised. If you google this company, you see millions of complaints. I have yet to see what happens.

        • Rachel Vrabel
          Rachel Vrabel October 10, 2015 at 7:07 pm - Leave A Comment

          Gayle, Thanks for your comment. I’ve never heard of Nouvebelle but there are hundreds of scam creams out there operating in the same fashion. Keep fighting them until you’ve won!
          Rachel
          WomensBlogTalk

  172. Debbie September 24, 2015 at 4:20 pm - Leave A Comment

    I too was scammed! Lost $147.00 ,no email or phone number to call,so I could not even cancel.I just received my “Free sample” today from Nature Skin Labs. I ordered on sept 8th.I am so furious at myself for falling into this scam!

    • Viv October 18, 2015 at 3:04 pm - Leave A Comment

      hi have also just been fooled by natures skin lab Doc Oz products serum and face moisturiser…oh my dear we are so gullible Ladies!,,,,,,,,why can’t we gracefully accept that ageing isn’t for sissy’s an just get on with life…..

  173. Susan September 24, 2015 at 12:04 am - Leave A Comment

    FYI; it’s Katie Couric not Katie Courig. I think you are getting her confused with the coffee maker! It’s petty, I know, but it also diminishes your credibility.

    • Rachel Vrabel
      Rachel Vrabel September 24, 2015 at 1:03 am - Leave A Comment

      Susan,
      Thank you! I just changed it…thank goodness it wasn’t a misuse of “their” or another horrifying grammatical error. I appreciate the feedback though, I really do! 🙂
      Rachel
      WomensBlogTalk

  174. Sue September 19, 2015 at 8:23 pm - Leave A Comment

    I was looking at an ad like this today and they claim that it is recommended by Dr. Oz. Many sites claim that he endorses their products, and he doesn’t. That’s why people need to do their homework and not swallow everything they see on the internet. A simple google search of that product with his name didn’t turn up anything. If he endorsed it, there most likely would have been a video clip or a page on his website talking about the product that is “so wonderful.”

    • Rachel Vrabel
      Rachel Vrabel September 21, 2015 at 5:55 pm - Leave A Comment

      Sue, you are 100% correct!! Thanks for your comment.
      Rachel
      WomensBlogTalk

  175. Yogita September 17, 2015 at 6:17 am - Leave A Comment

    I recently purchased Regenere facelift cream & eye serum combo. Firstly it reached after 13days of my order, & when I used it, it was very awful product that led to irritation & red patches on my skin. I called them to cancel my future subscriptions but I didn’t took any confirmation number with the faith they would have cancelled it nor checked the bank statement.But again after 30 days I received another shipment & was shocked, to see 2 charges of 89.95 for facelift cream & 2 charges for 85 $for eye serum these fraudulent company ripped me. Beware from such companies, on my statement its name was Faceserum. I called my credit card company & they told they will put it in dispute& after 5-6 days will credit it. Crossed fingers, hope I receive my money. At this juncture I cannot afford to loose my hard earned money. Any suggestions are welcomed.thanks.

  176. Theresa September 9, 2015 at 7:38 am - Leave A Comment

    You are so right I called to cancel after seeing your post I was sucker into it cause I seen Dr Oz so quick I called to cancel it I didn’t even open it so the lady said did you try it yet cause i see you just got it the other day, I told her I didn’t want to try it I just want to cancel any other shipments she told me I had to pay the shipping fee and a restocking fee. I didn’t see anything about paying a restocking fee if you cancel. Thanks for sharing I need to pay alot more attention to the fine print.

    • Rachel Vrabel
      Rachel Vrabel September 10, 2015 at 4:18 pm - Leave A Comment

      Theresa, thanks for your comment. Dr. Oz is plagarized perhaps more than anyone on the internet. He does not endorse any wrinkle creams. They sneak that restocking fee in there when you refuse the products. I’ve actually never seen in and I’ve read the fine print. Let me know if you are still in the market for a good wrinkle cream, or check out my top 3 wrinkle creams. Thanks!
      Rachel
      WomensBlogTalk

  177. cheryl morand September 8, 2015 at 4:21 pm - Leave A Comment

    how good is Nature’s Cream and Nature’s eye
    syrum by Toronto Doctor and price after free samples?

    • Rachel Vrabel
      Rachel Vrabel September 10, 2015 at 4:15 pm - Leave A Comment

      Cheryl, if it’s a “free sample” it’s only free for the 12-14 day trial period, then they will immediately bill you for the full amount,and ship you a new batch every month for eternity, so I would steer clear of these products altogether.
      Rachel
      WomensBlogTalk

      • Sandra tallent September 18, 2015 at 8:11 pm - Leave A Comment

        Can you give me the phone number to cancel. They did not show this

        • Rachel Vrabel
          Rachel Vrabel September 18, 2015 at 10:18 pm - Leave A Comment

          Sandra, which product do you need to cancel? There are a ton of these trials.
          Rachel
          WomensBlogTalk

  178. Elaine Williams August 27, 2015 at 6:59 pm - Leave A Comment

    You are so right! I was tempted by yet another Dr. Oz endorsed skin cream. Who doesn’t want to look younger? It took me a while to fine a ‘real’ review. You hit the nail on the head – they are identical and scams. Thanks for posting this.

    • Rachel Vrabel
      Rachel Vrabel August 28, 2015 at 5:42 pm - Leave A Comment

      Thanks for your comment, Elaine. There are so many scams it’s crazy, but if you know what to look for – you won’t be a sucker! Glad you found my post. If you need an anti-aging recommendation from a trustworthy company, check out my Top 3 Wrinkle Creams. I’ve been using Lifecell for about 4 years now and love it!
      Rachel
      WomensBlogTalk

    • ellen February 10, 2016 at 9:12 pm - Leave A Comment

      Thank you for bringing this to my attention I did get a free trial once and they took $90.00 out of my account without my knowing. I had to call & cancel & I call my bank.Thank you again.

  179. Susan August 22, 2015 at 4:56 pm - Leave A Comment

    I should have done my research before signing up for free trial of Magic Skin? and Nova Derm today. Luckily I saw your article and did everything I can to protect myself from further charges. I called 888-596-9229 for Magic skin? and 888-603-2010 for Nova Derm and cancelled both. But they told me that even though I canceled before shipment of free trial product, they won’t refund the shipping and handling $4.95 each. I will have to fight those charges with my credit card company. I changed the cc number just to be safe, too. Thanks!

  180. Liz August 18, 2015 at 4:07 pm - Leave A Comment

    Scam!!!! Beware do not buy this product. Been totally scammed. Terrible product. Company will not accept returns dispite the horrible reaction to my face. Will not give refunds either.
    Extreamly sketchy. Watch out!!!!!!!

  181. Rachel Vrabel
    Rachel Vrabel August 13, 2015 at 8:47 pm - Leave A Comment

    Marcellina, thanks for your comment, I have no problem posting it as I am very open and honest about the products I recommend and I can assure you I am not part of any scams. If you look through the feedback from my top 3 creams, there is very little, if any, negative feedback. Many people who post negative reviews have not used the products long enough to see real results and they are looking for an overnight miracle cream – you have got to stick with a routine for at least 2-3 months to see real results as the skin’s cycle of regenerating is 60 days. I have used my top 3 creams going on 5 years now (I rotate them) and my skin looks amazing and I’m 43 years old.

    Unfortunately there are many ways to buy these creams, and lately I’ve seen Dermology offered as part of a free trial (not by me), which was a bit disappointing. However, if you are using my links to purchase it, it is sold outright just as if you were purchasing through Amazon, etc. Have you ever purchased products through an Avon Lady or Mary Kay representative? Would you call them scam artists because they stand behind the products they recommend? Even if you tried them and didn’t care for them? I am no different. I make very little in the way of promoting products, I do it because it’s a passion of mine. I am obsessed with skin care and trying to keep my skin looking young. Many women appreciate the work that I do because I’ve exposed countless scams and saved people thousands of dollars.
    Rachel
    WomensBlogTalk

  182. kathleen August 8, 2015 at 3:28 pm - Leave A Comment

    I was disappointed with a 5 day trial of face cream for 5 dollars.
    I used it for 1 day and stopped due to my skin getting very red and thought I’d give it a day or two and try again but in life things happen, so never got did. I called 5th day of having cream to cancel and they said too late. I checked my bank account and I had acquired two 80. something charges, which were just put on within hours. I explained about not able to use product and it did not matter.

    I’d like to know from you how to post this info at this site so when other woman see their offer they will see my note of warning. Please help- thanks,
    [email protected]

    • Rachel Vrabel
      Rachel Vrabel August 8, 2015 at 6:29 pm - Leave A Comment

      Kathleen, which cream was it? You can share my article to your Facebook page, or go to the WomensBlogTalk Facebook page and comment or share. If you just scroll down about 8 articles on my timeline, you’ll see that I posted the “Beware of Free Trials” article. Thanks for your comment!
      Rachel
      WomensBlogTalk

  183. Marie August 5, 2015 at 11:22 am - Leave A Comment

    I was just on Facebook and noticed an article about John Stamos marrying Lori Loughlin. I clicked on the link to read the story, and it wasn’t a story about their relationship at all. As you scroll down, you’ll notice that it was an advertisement for Dr. Oz’s Perfect Age Miracle Cream. That’s all it was! If you go all the way down to the bottom of the page, there were Facebook linked comments with at least 20 different comments… however, I’m convinced that they were fake because you couldn’t “like” or “reply” to any of them, nor did they make any sense at all. It wouldn’t even allow you to add your own comment. And they offered a “free trial” but it was only available for today. I guarantee that if you were to go back to this page again tomorrow, that the date would change and it would only be available at that date. What a rip-off!

    • Rachel Vrabel
      Rachel Vrabel August 5, 2015 at 10:13 pm - Leave A Comment

      Marie, yes this is a scam! It’s the same with a lot of the websites, like the fake news reports or fake TMZ articles. If you notice, you can’t click on ANY of the ads on the sidelines, that’s because it’s just set up to be fake, because it is 100% fake. I can’t even imagine the thousands of people who get sucked into these scams every day. Thanks for your comment.
      Rachel
      WomensBlogTalk

  184. Sandra July 14, 2015 at 7:29 pm - Leave A Comment

    I also got scammed by bio lift and jivam as didn’t see the 14 day trial period so charges $89.95 for each one. They would not take back as didn’t discover until got credit card statement. In fact they had already shipped another shipped which I received. I returned as not ordered but one of them only refunded $80.00 stating $9.95 was restocking fee. I called but won’t refund $9.95 however my credit card did refund to me. Still would like to return the original shipment but got no where in taking to them.
    May talk to my Credit card company again to see if they might be able to help. Strange thing is that I didn’t see the 14 day trial period mentioned when ordering or I wouldn’t have ordered. Of course the company swears it was on their site and I just didn’t see it!! Makes me wonder if it was there or not. Any suggestions??

    • TrishP July 17, 2015 at 12:55 am - Leave A Comment

      I believe it was NOT on their pop-up ad. But their “out” is that it is mentioned on their website. (I tried on another company’s pop-up ad, without finishing the order, and did not see the 14-day info.)

      • Rachel Vrabel
        Rachel Vrabel July 17, 2015 at 2:22 am - Leave A Comment

        Trish, yea it’s normally not obvious. Most of the time you actually have to click on “terms” on the bottom of the website which no one does, or should have to do! I believe in full disclosure. You won’t build a successful business model without it.
        Rachel
        WomensBlogTalk

    • Cindy August 23, 2015 at 8:30 pm - Leave A Comment

      Same thing happened. My credit card company is involved with complaint of billing dispute. . The Bank of America credit called the jivan company and they refused to talk & hung up the phone on .. Also, contact the attorney general office for legal claim against Jivan .

  185. D. Brannon July 13, 2015 at 9:23 pm - Leave A Comment

    Very interesting and accurate article! My ‘fee sample’ used the product names BELLA LABS and LACREME. In addition to the BBB and Attorney’s General Offices, if you rceived your product in the mail as I did, file a complaint wih the U.S. Postal Service Fraud Division because this is also mail fraud and they have very good investigators. Of course notify your financial institution to contest the charge or (best of all) a fraud claim.

    • Rachel Vrabel
      Rachel Vrabel July 14, 2015 at 3:40 pm - Leave A Comment

      D. Brannon, thank you! I wish more people would do some searches on these fraudulent products prior to purchasing. I saw your other comment on Bellalabs, and you’re right, Dr. Oz nor Ellen actually recommend or use these creams. If you are still in the market for a good, quality cream I’m happy to make a recommendation for you. Or if you’re feeling hesitant to order online, I understand. The companies I deal with don’t have these types of problems 🙂
      Rachel
      WomensBlogTalk

  186. m lewis July 9, 2015 at 6:29 am - Leave A Comment

    I have fallen for the ResVibrant scam. I used the cream and got a rash. I plan to call the company and not only return the product, but ask for a refund. I didn’t order ResVibrant but was charged $88.64. I feel like they have stolen from me. I will talk to my bank tomorrow and hope they can help. I feel icky about this.

    • Rachel Vrabel
      Rachel Vrabel July 9, 2015 at 4:24 pm - Leave A Comment

      m lewis, they may or may not allow you to return the unused product. If they do, ask them what their “restocking fee” is. It’s usually about a $35 charge, so you may be able to get a portion back, but at least you’ll be canceling any future shipments. I would make a note of who you spoke to, the time, etc of when you call to cancel your “free trial” because that’s what they consider it. That sucks you got a rash, I’ve gotten a lot of comments with similar feedback. Their products are cheap and they don’t use the best ingredients.
      Rachel
      WomensBlogTalk

  187. MJ July 4, 2015 at 1:41 am - Leave A Comment

    Hi Rachel,
    Thank you for exposing this scam! Unfortunately, I purchased these lotions. I am very lucky. My credit card company blocked the charges (and my account) and notified me of these fraudulent charges. I was unaware of the charges!!! In addition, the credit card company closed my account to prevent further charges. I encourage everyone to work with their credit card company as soon as they discover the charges. I understand that not all credit card companies will remove the charges. However, it might be easier to dispute and resolve the charges with the credit card company, after attempting to work with these companies.
    I, for one, have learned a valuable lesson. Read the fine print!
    Thanks again! MJ

  188. Temp Polk July 3, 2015 at 11:53 pm - Leave A Comment

    Beware of Skinology and Wulexa “free” trials where you only pay for shipping. A couple of weels later you are being charged over $200, then another 2 weeks later another $200, with nothing shipped. When you try to cancel, the only way you can actually get them to cancel is to threaten to report it to your credit card’s fraud investigation services. I finally got an email saying that subscription was cancelled, but the phone call I had with them made me so uneasy that I changed my credit card number.

    • Temp Polk July 4, 2015 at 12:06 am - Leave A Comment

      I forgot to add, the only way you can get a phone number to call them is off your credit card statement (where the charge appears), then be prepared for a long and crazy phone call. Also, when I called the alleged customer service representative, after I repeatedly asked for cancellation, put me on hold to transfer me to his supervisor. When the supervisor came on the line I could swear it was the same person. I told him so and also said that I was going to report this company to my credit cards fraud services. I got the email with confirmation of cancellation an hour later (he told me I would get it within 24 hours). I then called my credit card and asked for a change of number.

  189. Bev Stevens June 26, 2015 at 5:12 pm - Leave A Comment

    I got SCAMMED. I purchased a free trail from Revival Beauty Cream which also goes by the name of Beauty Redefined. $4.95 to pay for shipping of the FREE trail. Within 14 days I had a bill for $99.95 for the face cream and $89.95 for the eye cream. I tried to contact them but could not get a hold of a live person. Was able to cancel further charges but can’t get on refund. I had my credit card company pursue it but they said the in small print on some page mentions the charges. I AM GOING to continue fighting this. I welcome any suggestions. Thanks, Bev Stevens

    • Rachel Vrabel
      Rachel Vrabel June 26, 2015 at 5:16 pm - Leave A Comment

      Bev, I’m sorry you fell into their scam. My advice is to be persistent. Get someone on the phone and cancel your trial and all future orders. Ask them if you can return the unused portion for a partial refund, get a cancellation confirm number from them and keep good records of who you spoke with. Monitor your credit card to make sure they don’t charge you anymore in the future. If none of this works, then cancel your credit card with your bank and dispute the charges.
      Rachel
      WomensBlogTalk

  190. Johanna Wynns June 24, 2015 at 5:26 pm - Leave A Comment

    I think you can add another company to your fraudulent list:
    HydraSence 14781 Pomerado Rd. #243, Poway, Ca. 92064 for their two
    products, HydreSence and InstaLyft.
    When you read their 13 pages of Policy, you find that the people they show “may or may not” even use the products they are selling. I was able to
    call immediately after I ordered (as I
    continued reading their “policies”.) I got it cancelled (the order itself) after alot of threatening by me to report them. I always make copies of what I order and there were parts of the info. that was not able to be copied on my computer. I hope you can do something to report them somewhere.
    Thank you.

  191. Sus an Mcnamara June 23, 2015 at 4:55 am - Leave A Comment

    I went to the Lifecell website and found a free trial!
    I went to reviews and came across the Better Business Bureau stating an F rating for the company. Reviews are terrible. I was very anxious to order this after reading your review. I don’t understand. Please explain. They are showing celebs holding a box or two of this product.
    Thank you

    • Rachel Vrabel
      Rachel Vrabel June 25, 2015 at 7:43 pm - Leave A Comment

      Susan, it’s a real shame that scammy companies have ruined the concept of a free trial. To be brutally honest with you, Lifecell is the ONLY product that I recommend that you can purchase by way of a free trial. But I can also tell you that this product WORKS, and they also have a 90 day return policy that they stand by. I think they reason they may have a poor rating is because people do sign up not realizing how the trial works, so you must educate yourself (unfortunately 90% of the free trials out there are scams, but Lifecell is a quality product and a reputable company). I originally purchased Lifecell by way of a trial, loved the product, and I’ve arranged that they only send me the product every 60 days instead of each month (it lasts). They are flexible like that. They also send me tons of free stuff all the time. I just got my shipment today and along with the large 2.0 oz tube of Lifecell, I got some neck firming cream, 30 spf tinted moisturizer, cooling under eye cream, and face wash–FREE! I never ask for the free stuff, they just send it for being a customer, with just about EVERY shipment you get free stuff. Again, this is the only product that I stand by as far as a trial goes. You can also purchase it outright, but then you don’t get all the free stuff 😉 If you are considering the Lifecell trial, it’s the only one I’ll give a thumbs up on.
      Rachel
      WomensBlogTalk

  192. dorothy davis June 12, 2015 at 2:36 am - Leave A Comment

    I cant believe this happened to me I thought I was getting a sample just for the shipping and handling boy was l wrong $89.95 for 2 month before I noticed it

    • Rachel Vrabel
      Rachel Vrabel June 15, 2015 at 8:36 pm - Leave A Comment

      Dorothy, I’m glad you caught it when you did, sorry it wasn’t earlier. You may want to see if they will accept any of it back for a partial refund.
      Rachel
      WomensBlogTalk

  193. Benny May 18, 2015 at 8:50 am - Leave A Comment

    Did I mention this? Any fraud, that involves every major US bank and millions of dollars in fictitious advertising, …thousands or maybe millions of victims, thousands of false claims, millions in interstate bank fraud, and interstate consumer fraud,…is not such a smart idea.;-)

  194. Gina May 18, 2015 at 7:10 am - Leave A Comment

    I too, have become a victim of this “Free Trial Wrinkle Cream JIVAM”.. and other fictitious named similar skin care scams….. involving millions of women in the USA, and millions of dollars of banking fraud of all the major US banks. Unfortunately, I am not very nice, when I have been scammed, because I used to investigate fraud for several major corporations, and major banks, with a long history of reporting to the Office of The Attorney General. The free ride here, is over.

    • Tammy August 3, 2015 at 7:34 pm - Leave A Comment

      How can I help to get the word out? They did not send anything with the trial, so I had no idea about the 14 day trail. Such a rip off, plus the products are still sitting in my drawer because they burn my skin. I was hit for 2-$89 charges for the BioLift and for the Jivam. I can’t believe I was so stupid. Makes me sick. I really didn’t have the money to lose. Please tell me how I can help get the word out to NEVER order these products!

      • Rachel Vrabel
        Rachel Vrabel August 4, 2015 at 9:27 pm - Leave A Comment

        Hey Tammy, have you liked my WomensBlogTalk facebook page? I have some articles there you can share so you can spread the word to your friends and family if you’re comfortable with that. Or you can refer them to this article on my blog. Thanks for your comment! Did you cancel your trial in the meantime?
        Rachel
        WomensBlogTalk

  195. Kari April 17, 2015 at 4:40 am - Leave A Comment

    DO NOT FALL FOR THIS!!!! I cannot believe I fell for the false claims. The products left my skin congested and with clogged pores. What is even worse you get the next month supply at $89.95 for EACH product and there is no return instructions or telephone number. I had to call and have my credit card number changed to avoid future charges and shipments. Poorly made product with a lot of fillers.

  196. joan scarpella April 13, 2015 at 9:23 pm - Leave A Comment

    Dr. Oz’s program had a “free” offer for the anti-aging cream, Beau Derma from SKI*skinstimulate(888-391-0458). You were to pay only $4.95 in shipping. They charged me $89.95. Think Oz should be held accountable for this scam, but when I try to write to the program, it refuses to take my message,

    • Rachel Vrabel
      Rachel Vrabel April 18, 2015 at 3:32 pm - Leave A Comment

      Joan,
      Dr. Oz does not recommend any creams, these scam companies plagiarize and use his name fraudulently. Don’t trust ANY ads that say “Dr. Oz recommended” – they are SCAMS! You can look at Dr. Oz’s actual website and see that he does not endorse any creams.
      Rachel
      WomensBlogTalk

      • Myra June 17, 2015 at 11:23 am - Leave A Comment

        If you watch Dr.Oz’s show , he plainly tells you he does,” NOT”, endorse any of these products . There are so many of these scammer ads out there that claim Dr.Oz promotes this cream or that cream that even he probably couldn’t keep up with them . Watch his program , he will tell you he does not promote ANY of them !!!!

  197. Valerie April 3, 2015 at 8:55 pm - Leave A Comment

    Thanks to your blog, I was able to call and cancel my order for the jivam!
    I also received bio lift. Should I have mentioned that also? The person on the phone said my card would not be charged and that my account with them was closed. She also gave me a confirmation number.

    • Rachel Vrabel
      Rachel Vrabel April 7, 2015 at 4:50 pm - Leave A Comment

      Valerie, yes I would definitely make sure the bio is cancelled also. See if there’s another phone number on your credit card statement, usually the products are independent of one another. Good luck!
      Rachel
      WomensBlogTalk

  198. joyal March 21, 2015 at 8:07 am - Leave A Comment

    This particular ad is promoting a combination free trial of BioGeniste Wrinkle Reducer and Dermal Meds, and Brenda claims that she obtained these results by using these two products in combination.

    • Rachel Vrabel
      Rachel Vrabel March 26, 2015 at 3:06 pm - Leave A Comment

      Hi Joyal, it’s almost comical how many ads use the exact same story lines (“Brenda”) and just swap out the names of the creams. It’s the same company using the Brenda story line. They use Brenda and they normally use a hollywood actress i.e. Sandra Bullock, Ellen Degeneres, Katie Courig – the list goes on. They are all scams!
      Rachel
      WomensBlogTalk

  199. Vita March 17, 2015 at 1:27 pm - Leave A Comment

    I managed to fell for the same trap and ordered Trial cosmetics and to be honest, I would not pay £5.. Renuvue and Rejuve took payment from my account on the 11 March 2015 – £178 each x 2.Unfortunately there was no confirmation email for the amount charged, not the cost of the product and totaly not worse it. Bank is not returning the charges for me as they are aware of these scammers 14 days notice period. I just cancelled my card and the bank will prevent any further payments from them in the future. That is the best I can do. I ended up with paying £8 x 2 at the end of February for a trial and then without my knowledge they charged £178 x 2. Scumbags!!!!! Avoid them!!!!!!!

    My bank gave me contact number 031202410224 to speak to them directly, but this nr is not working…

  200. Trish March 10, 2015 at 2:55 pm - Leave A Comment

    Hi Rachel…. I’m one of those who just figured out I don’t want JIVAM and just received the trial offer. How do I cancel this? I do not want to be charged $90 for the bottle they will be sending. There is absolutely NO PHONE number listed on the website or on the internet. What do I do??? I hate to have to cancel my credit card because my husband will not be a happy camper… suggestions??

    • Rachel Vrabel
      Rachel Vrabel March 10, 2015 at 4:28 pm - Leave A Comment

      Trish, there should be a phone number next to the charge on your credit card statement to cancel. If you can’t find that, call your bank and cancel your card. Jivam’s a bad one, sorry I don’t have their phone #.
      Rachel
      WomensBlogTalk

    • Rachel Vrabel
      Rachel Vrabel March 10, 2015 at 4:39 pm - Leave A Comment

      Trish, another customer left this number for Jivam, give it a try 888-603-2010
      Rachel

    • Patricia Peloquin April 13, 2015 at 5:19 pm - Leave A Comment

      Trish,
      Jivam’s phone is 888-610-1835. I lucked out that I hadn’t opened it yet and they agreed to accept a return (I was within the 30 days for the). I’m still out 2 shipping charges. But I hope this gets straightened out as I’m mailing the product back today.

      Most companies have the 14 day max.

      I don’t remember reading anything about an $89.99 charge or any continuing charges each month. I will NEVER order any “free” trials again. 14 days max is not enough time to see if anything works, anyway.

      • TrishP May 20, 2015 at 10:37 pm - Leave A Comment

        Another reason for this scam: I believe that the pop-up ad NEVER had the information about the $89.99 charge. Their “out” was that their website had the information.

  201. Mary Beth March 10, 2015 at 3:45 am - Leave A Comment

    I too purchased Jivam and Biolift in Jan for my “free” trial. What a scam. I just spent an hour at my bank closing my credit card and getting a new one as well as filing a dispute for the charges. Thank goodness my bank will credit my account and continue the dispute. I was on the phone with Jivam for a while as well today asking for a refund. I could never be at the other end of the phone line and lie to every caller. What evil people and a terrible way to run a business.

  202. karl king March 9, 2015 at 2:33 pm - Leave A Comment

    I bought the advertized product DermaBright and Lavish Skin Care for my wife. I did not realize I was approving a future shipment of any product. Unfortunately, I discovered my credit card had been charged $88.28 for another shipment because I did not call within 14 days to cancel the account. I was only able to get a $31 refund. My wife says her skin likes the product, but the marketing is disingenuous. If the product is good, the user will order more. The company policy takes advantage of people who may not be computer-savy, which, in this case, I was not. A costly error.

    • Rachel Vrabel
      Rachel Vrabel March 10, 2015 at 4:38 pm - Leave A Comment

      Karl, be sure and cancel BOTH DermaBright and Lavish – these combo scams are usually totally separate and work independently and you should see two separate charges for around $88-$90 on your credit card. Just a heads up in case you only thought you had to cancel the DermaBright. This is just yet another way they scam people, by signing them up for not one, but TWO products on an auto-ship, auto-rebill arrangement. Thanks for your comment and I’d be happy to recommend a good product for your wife if you’re still in the market, and no trials.
      Rachel
      WomensBlogTalk

      • karl king March 10, 2015 at 4:54 pm - Leave A Comment

        Rachel, called Sears credit card company .. talked with a really nice woman who was a victim of this, and sees far too many people being taken by this scam. She wishes politicians would do something. However, she blocked my card from any charges from this company. Fortunately, the Lavish was charged on a Verizon debit card. They tried to bill it 3 times, refused and closed that account. The woman at Sears CC is crediting my account. If the scam company does not respond, then I will get to keep the money. She said many times these companies do not respond, or do it too late. It is definitely worth the try,.
        The Better Business Bureau has no ‘teeth”, no enforcement power. But calls to the state Attorney General WILL get attention. MAKE THOSE CALLS

  203. Mischelle March 7, 2015 at 10:39 pm - Leave A Comment

    Thank you for this information Rachel! I actually found this blog while doing research on a free trial offer for some weight loss products I was thinking of trying. I had ordered the Biolift eye cream and Jivam skin care serum a week or so ago thinking to try it and never realizing that they would charge outrageous prices for them in the future. Luckily for me I found your blog and was able to call to cancel before my trial was over today! I was recently layed off and definitively can not afford those charges. For anyone else looking the number I called to cancel was 888-603-2010. I was on hold for a while then was offered to have my trial extended but was eventually allowed to cancel and promised no future charges or products. Again thank you so much for your information!

    • Rachel Vrabel
      Rachel Vrabel March 10, 2015 at 4:40 pm - Leave A Comment

      Mischelle, thanks so much for your comment and for the Jivam phone #. I just had another customer leave a comment and she could not find the phone number anywhere to cancel.
      Rachel
      WomensBlogTalk

  204. Fran Antmann February 20, 2015 at 6:55 pm - Leave A Comment

    As one of the women foolish enough to be have been duped by Vibrante Bright Skin cream, there is some recourse. It seems that my credit card co will restore the charges after my billing dispute. So all of you who’ve been scammed, follow up with your credit card companies and tell them you’ve been scammed!

    • Rachel Vrabel
      Rachel Vrabel February 25, 2015 at 6:25 pm - Leave A Comment

      Fran, thank you for taking the time to leave your comment. That’s great news that your credit card company is going to restore your charges! Sometimes card companies are very good about helping customers who’ve been scammed. Sometimes they do want to make sure you’ve called the cream company and officially cancelled, but that’s hard to do sometimes if you can’t even get through on the phone or they provide bad phone #’s. I’m glad it worked out in your favor!
      Rachel
      WomensBlogTalk

  205. Ivy February 20, 2015 at 1:15 pm - Leave A Comment

    Thank you so much Rachel! I was about to order Jivam serum until they asked for my credit card details. A red flag went up and I decided to google for more reviews about it. I’m so glad I came across your article. You saved me from doing something stupid! Thank you!!

    • Rachel Vrabel
      Rachel Vrabel February 25, 2015 at 6:22 pm - Leave A Comment

      Hi Ivy! I’m so glad you came across my article. Jivam is definitely one of those you’re better off avoiding! Let me know if you need any recommendations for skin care or if you decided to buy something else.
      Rachel
      WomensBlogTalk

  206. Linda February 20, 2015 at 5:00 am - Leave A Comment

    Hi Rachel. I stumbled on your article researching about the supposed new miracle combo that Dr Oz never recommended. I’ve only fell into something like this once which was for an online tutorial website called Lynda.com which, don’t mistake it is actually a very reputable company with great customer service and a reasonable refund policy. But the problem was I did not read the small print after paying for my first month and have a horrible habit of not checking my account enough so they were able to charge me for a month that I did not need their services. I called an they returned the last month’s amount to me and it was easy to cancel. This is what a company which gives a damn about customer service will do. Otherwise, always shop on Amazon or Ebay where there is a regulating party that can force a refund. Why are these two marketplaces so successful? Because they don’t just want money, they want happy. There is also something else scary about the internet. Recently I saw an ad for a website called Quibids and I almost fell for it really. What is funny about it is that this website is not a scam but the business model is very shady. If you do research on it, you will think they are utter geniuses but at the expense of conscience, but really in the face of money, neither Quibids or customers can easily resist the temptation. It’s the same as these beauty cream scams or any other money grabbing scams out there, they appeal because of $$$. Impulse is really a monster that can make us do absolutely idiotic things, even if it’s just to save a few dollars. We can find great creams on Amazon which has a solid return policy and an A-Z Claim to back us up, but we would rather fall of a “Free Trial”. Sometimes I really think the world is out to get us!

    • Rachel Vrabel
      Rachel Vrabel February 25, 2015 at 6:21 pm - Leave A Comment

      Hi Linda, you are right, it’s much better to shop with reputable businesses that offer refunds. I’m not so sure about buying creams on ebay though, since sometimes these are people that are reselling items and you have no idea how the product has been kept or if it’s within its shelf life. I just personally would not buy beauty products from ebay for this reason, Amazon I think would be a better choice. My top three creams all have either 90 or 120 day money back guarantee which I think is hard to beat. Even some online shops only allow for 30 day return. Thanks for your comment!
      Rachel
      WomensBlogTalk

  207. Lori February 17, 2015 at 5:43 pm - Leave A Comment

    I am so grateful to you Rachel. I was just about to order the 2 free trial offers. THANKYOU so much for saving me a huge headache. Keep up the great work. I stumbled on to your blog…but now I will be reading with much interest.

    • Rachel Vrabel
      Rachel Vrabel February 18, 2015 at 3:25 pm - Leave A Comment

      Thanks Lori! I LOVE messages like this. I’m so happy more people are doing their research and finding my blog before getting sucked in to these trials. Thanks so much for your message!
      Rachel
      WomensBlogTalk

  208. Sandra wilkinson February 4, 2015 at 5:38 pm - Leave A Comment

    I also swam in on the jicama skin cream supposedly recommended by dr. Oz and had my card charged 89.95 . I appealed at my bank but because of the fine print I lost my appeal and had to pay. I shut down my account and opened another so they couldn’t continue to rob me. I live on a fixed income and 89.00 means a lot to me. I’ve learned my lesson and will never do this again.

  209. Jane February 4, 2015 at 10:38 am - Leave A Comment

    Hi, Rachel! Thank you so much for the information on this page. It is exactly what I was looking for. Now I know not to bother researching those free trial offers. And thanks to all the commenters for the great ideas for refunds.

    I need a super hypoallergenic face cream for my stressed out 75-year-old face. I’ll be looking into your suggestions.

  210. Susan Mala January 27, 2015 at 3:07 am - Leave A Comment

    Does anyone know how to contact Jivam and BioLift Eye Cream? Supposedly they are touted by Dr. Oz. I just read of the scam and want to cancel ASAP but can’t find a phone number! Can anyone help?

    • Rachel Vrabel
      Rachel Vrabel January 27, 2015 at 3:30 pm - Leave A Comment

      Susan, I’m so sorry but I’ve just spent 20 minutes looking for a contact number for Jivam/Biolift and every time I click through on a Jivam ad, it baits and switches me to a completely different free trial offer. This is typical once people start catching on to the scams, they just change up the product. My best advice is to call the phone number on your credit card statement, and if you cannot get through that way, CANCEL your credit card altogether and tell your bank that this is a scam and that there is no good published phone number for this fraudulent company. Good luck, and sorry you’re caught up in this. I can assure you Dr. Oz does NOT recommend these creams.
      Rachel
      WomensBlogTalk

    • Katherine January 31, 2015 at 3:19 pm - Leave A Comment

      I can’t find the website I used, they keep changing everything.
      But here are telephone numbers that got listed on my credit card for anti-aging creams on a $4.95 trial:
      877-494-2560.
      888-596-9229.
      Also I got a full refund by threatening to go to the Federal Trade Commission.

      • Rachel Vrabel
        Rachel Vrabel February 2, 2015 at 5:20 pm - Leave A Comment

        Hi Katherine, which creams did you purchase?

      • Susan Mala February 2, 2015 at 5:26 pm - Leave A Comment

        Thank you. I was able to call a phone number I found on my credit card bill. I was told that they would cancel but when the trial period runs out I will check to see that I am not billed for any more! Duh! I consider myself fairly savvy, but I guess when it comes to vanity we are all vulnerable!

    • cherie March 1, 2015 at 8:44 pm - Leave A Comment

      Hi Susan, The # for biolift and Jivam is 888-603-2010. This # will cancel any future shipments and you will only be billed for the trial shipping and handling. Hope this helps.

    • karen April 2, 2015 at 10:17 pm - Leave A Comment

      there’s a phone # on the Jivam bottle – I just got my visa bank statement and learned the hard way that I’d made a mistake – trusting and assuming that I was going to get a product as a “free” tria – hah. 888-603-2010. I haven’t called it yet. I was trying to send them an email using the “Contact Us” tab and got a message back that the email couldn’t be sent. I’ll try calling tomorrow and i’m assuming the phone has been disconnected by now. /c;

      • Rachel Vrabel
        Rachel Vrabel April 7, 2015 at 4:51 pm - Leave A Comment

        Karen, Thanks for sharing the phone number. I think Jivam is one of the really scammy ones. Let me know if you were able to get through and what finally worked to cancel.
        Rachel
        WomensBlogTalk

      • karen gould April 7, 2015 at 5:28 pm - Leave A Comment

        Rachel: I just thought I’d sent you a longish reply to your message, thinking I didn’t have to fill in contact information, that it would automatically go to the reply you sent me. but no, my message disappeared. so much for that. JIVAM was very nice and pointed out that if I’d read the terms and conditions I would have known why I was sent and charged for the second delivery, and for the “free trial” because I hadn’t cancelled within 14 days. I was even given a confirmation number. karen

  211. Becky January 21, 2015 at 4:25 pm - Leave A Comment

    Hi Rachel.

    Like Linda, I am on a fixed income and was quite shocked when I found a charge of $89.16 by “psr*pureskin”. I had ordered the “free” sample of NuDerma. Like many others, I didn’t read the fine print. I contacted them, and with the threat of contacting the BBB, they said they would return $44, which will still make an overdraft to my account. My bank charges $36 for overdraft, plus $25 for every day after eight days!!!!! I will never get out of the hole.
    Anyway, although I was able to call the company, I cannot find a website for either NuDerma or psr*pureskin.
    Thanks for letting me vent.

    • Rachel Vrabel
      Rachel Vrabel January 24, 2015 at 4:46 pm - Leave A Comment

      Hi Becky,
      Wow your bank does not mess around – is that Bank of America? Might be unrelated but I hated them and have been very happy at Wells Fargo for years. I’m sorry you got scammed by NuDerma. Did they require you to send back the unused product in order to refund you the $44 partial payment? Yea, you won’t find official websites for them since they are so fly by night. Whoever is promoting those free trials just create promotional websites that change with the tides. Once you recover from this, let me know if I can help recommend something for you for your skin, from a reputable company! 🙂
      Rachel
      WomensBlogTalk

      • Becky January 24, 2015 at 6:43 pm - Leave A Comment

        Hi Rachel.

        My bank is US Bank. There was no need to return the unused portion as I never received anything but the sample.

        I got an email from NuDerma stating that I am getting a FULL refund. I guess threats do make a difference lol.

        Thanks again.

        Becky

        • Rachel Vrabel
          Rachel Vrabel January 24, 2015 at 8:27 pm - Leave A Comment

          Great news Becky! It certainly does pay to be persistent, and down right demanding if you have to in these situations (even if it’s out of your nature).
          Rachel
          WomensBlogTalk

  212. Rosedala January 5, 2015 at 8:31 pm - Leave A Comment

    Hello Rachel and thanks so very much for your noble website to open our eyes! I too, filled with desperately voracious hunger for removing wrinkles…fell into the trap last year, but with the help of my credit card co. I quickly canceled and obtained full refund. I guess my screaming must be much more louder and scarier than others’ lol!
    However, I want to ask if you ever thought of having a similar review page on actual plastic surgeons? I’m looking for one to have some facial procedures and I’m rather confused.
    Meantime, I’ll see your anti aging creams.
    Thanks ever so much for your prompt response. :o)

    • Rachel Vrabel
      Rachel Vrabel January 6, 2015 at 5:06 pm - Leave A Comment

      Hi Rosedala, I’m glad you are enjoying the site, thanks for the compliment! The realm of plastic surgery is not something I’ve considered. If you’re looking for a plastic surgeon in your area I would definitely try to find reviews and testimonials, but I would try and get a referral from a friend and maybe choose to go do a couple of different consultations to see how you like the Dr. I went to a plastic surgeon once years ago curious about breast implants and they drew up a document suggesting like 5 other procedures to my face so I RAN like the wind and have never been back since. Good luck!

  213. carolyn rentrop January 1, 2015 at 8:59 pm - Leave A Comment

    I have been scammed. I just had my credit card debited for $89 from GSC Delightful Skin and will probably get a debit soon for PSR Pure Skin as this was a trial for 2 creams. Do you have the numbers to call to cancel? Not a good way to start my new year.

    • Rachel Vrabel
      Rachel Vrabel January 2, 2015 at 10:10 pm - Leave A Comment

      Carolyn,
      Try this number: Phone:877-369-0258 I believe they also go by Vibrant. If that doesn’t work, you should have a phone number attached to the transaction on your credit card. Let me know if it works! Sorry you’ve been scammed. You’re all the wiser now! 🙂
      Rachel
      WomensBlogTalk

  214. Ellen Kapschock December 26, 2014 at 5:55 pm - Leave A Comment

    I got scamed I thought I was signing up for a sample and then I received two products which I used and thought they were samples then I goy billed $180 Well I canceled one product and was upset then the smelly eye cream just came in so I found the phone number and cancel the product This is a trick to get your money Thanks a lot had to go without food shopping I am only a housekeeper and I am a low income person

    • Maxine August 25, 2015 at 2:54 pm - Leave A Comment

      I’d like to know if I have only stupidly gone as far entering my name, address and email will this class as an order? Does anyone know please?

      • Rachel Vrabel
        Rachel Vrabel August 25, 2015 at 3:03 pm - Leave A Comment

        Maxine, No, you would have to enter your credit card number in order to sign up for a free trial. I enter a fake name and email address all the time so I can “see” the nitty gritty details on these orders so I can write about them, then I just “X” out of it.
        Rachel
        WomensBlogTalk

  215. Lee Ann December 23, 2014 at 9:18 am - Leave A Comment

    I laugh at my younger self rolling my eyes as my parents told me for the gazillionth time that there is no free lunch, and, if someone tells you something’s free, start asking ‘why’. And the biggee: nothing’s ever really free (costs you time, money, something). Even tho I got eye aches sometimes as a teen from all that eye rolling, lol, it’s good advice. I’ve been tempted by some of these offers, but never got bitten: first I check online for complaints. If there are problems they’re online as a warning to others. Look for scam reports, phone numbers. DO call the BBB secondly, because there may already be files on a company. If I haven’t found any complaints (rare) and find a CS number, I try to call FIRST and ask many questions: if I want a refund, how long before it will be sent, how soon will it reach me, where’s it being sent from, please explain the fine print in the contract, etc. I don’t care how obnoxious I may seem to them, it’s MY money, my job to keep it safe, and by sounding uninformed, I quickly find out how they treat potential customers and whether there are any ‘gotchas’ in the contract, or no deal. Anything I want to know I ask. Anything. If there’s no CS no., that’s the first big red flag, so d-o-n-‘t sucker into buying. And, really important!, keep a paper trail with dates and times you called, and every person’s name you spoke with. In legal issues this is invaluable info.
    By the way, saying the BBB won’t scare them, but stating (through gritted teeth if you want to sound really fierce) you will report them to the Atty General’s Office if they don’t give you a FULL refund, usually will. Foreigners often won’t know what an Atty Gen is but it has the word ‘attorney’ in it and may put some fear into them.
    When you’re scammed, DO report them to both your state’s and Federal Atty Gen’s offices! They have the power to block these thieves from doing business here. And they DO investigate. Our taxes pay for them and also pay for our senators’ offices and staff. They l-o-v-e a challenge like this and wherever I’ve lived, they’re like pit bulls once they get their teeth into a scam. And they call back to report results. Please use them and let them work for you. Sometimes they can’t do much but they can tell you who can, if anyone. Let them know these companies sell under various names, which seem to change often. You can save yourself a lot of loss and aggravation. Probably from all the early parental reminders I see big red flags when I see these ads.
    When you think your voice doesn’t matter, think about how long it’s been since you’ve talked to someone whose speech you couldn’t understand from one of the outsourced countries. It’s our govt who decides which countries get hired for outsourced calls and thousands of people got tired of trying to understand some of the impossible gutteral foreign accents, complained loudly, so it’s apparently been changed.
    Also, ask your credit card company to flag your account so such-and-such co. won’t be paid, warning them how these jerks change their name often, ask what failsafes are in place to prevent further charges, and how to protect your acct so you can’t be defrauded by thieves like these again. They should offer to help you prevent future charges, too. Money’s big business and banks can’t risk being sued or taken to federal court. You’re not the first to be scammed and you won’t be the last, but hopefully this will be your last time. Just be the best guardian of your own money as possible.

    • sandra December 27, 2014 at 12:52 am - Leave A Comment

      two more companies to be aware of are Equinox-anti aging cream, this product is being sent from Sheridan Labs in Sparks, NY and Rvtl-anti aging cream, this product is being sent from Phoenix Labs in Bluffdale, Utah. Trying to get a refund, I called the numbers on my statement and was told the 14 day trial period started from the day I ordered (12/05) the trial samples which I received on 12/13 and charged on 12/20. (There was no mention of any additional charges) After I argued about their time frames and the fact I did not authorized these transactions, they told me I have to return the product within 30 days from today and will receive refunds less a restocking fee. I will keep my fingers crossed I will receive the refunds. I am still going to report them to the BBB and the states atty’s office with all additional information I have and request a refund of the trial cost and other debits to my account.

  216. Lee Ann December 17, 2014 at 9:28 am - Leave A Comment

    I set up a separate debit bank acct for online purchases such as these, which a banker told me is a good idea and many people do so that scam artists don’t have access to any money except what’s in this special acct. You can open more than one of these special debit accts at the same time and transfer into each acct only what you need at the time. If they tried again, it would be rejected because you only have in there what’s required for that purpose and rotate accts for other purchases. It’s less trouble than trying to get refunds from scam artists, right? I’ve never had trouble using just a debit card but it’s always been off a special debit account set up for this purpose and totally separate from any other acct I have. Will they accept a debit card acct number, especially if you tell them when they ask that that acct is all you have for these purchases (and you don’t have a credit card for purchases you would really risk being used to scam you, do you???)? Debit cards and credit cards have different type numbers but if the debit card number is all you are willing to give them but they insist on only a credit card number, that should be a BIG red flag and you should feel the noose tightening around your neck. I’m very uncomfortable with ads you can find no future prices on or there’s no Customer Svc number to call and inquire, which all of these “free trial” ads seem to have. And when you ask during that first phone call about future full prices, and you should, do they give you the prices you will pay in the future (IF you were going to sign up for auto-pay, which you are not). My experience is debit cards are accepted with no problem, so if a company IS legitimate, why would they insist on a credit card number? I’m usually offered the choice of auto-ship or not. Give them as little opportunity to take advantage of you as possible. It’s your money, YOU keep control of it. And always, always, always read the fine print even tho a hassle, and you won’t be caught in the auto-pay trap. My attitude is “It’s MY money. Keep your hand out of my wallet.” Just some things to consider.

    • Rachel Vrabel
      Rachel Vrabel December 17, 2014 at 4:06 pm - Leave A Comment

      Lee Ann, that is a GREAT idea to have a separate debit card for online purchases, it’s just another layer to help safeguard your credit and to avoid being scammed. Thanks so much for the tip and taking the time to comment. Have you used any of these free trial products that you liked or do you avoid them altogether?
      Rachel
      WomensBlogTalk

  217. Sherrill Peters December 9, 2014 at 7:03 pm - Leave A Comment

    Yes, I am one of those people who were just scammed by Jivam and Vibrante eye cream. The person at Vibrante was cold and rude. I got an reaction to my eyes,swelling and redness. I told the person in person in customer and was told my credit card was charged $89.95 on Dec. 7,2014 one week after receiving the product since I didn’t respond after the trial period. I used it 2 times within 4 days! What a crock of garbage these are. I will never do this again,you can count on this.

    • Marilyn Nurko December 10, 2014 at 2:03 am - Leave A Comment

      Yes, I was on the phone with various people from Vibrante and they said they have no record of my order, yet I have two charges of $89 on my Visa. Been so busy these days and let it go, but after reading your and other complaints, I’m going to fight for a refund. I never received the product, except for the trial eye cream. Dr. Oz and the other Dr. shows should be fined for false advertising, along with Ellen and the other TV and movie ladies!!

      • Rachel Vrabel
        Rachel Vrabel December 10, 2014 at 4:09 am - Leave A Comment

        Thanks for your comment Marilyn. I’ll bet Dr. Oz is not too happy about all the misleading ad campaigns using his name. If you’ve ever watched his show, at the end he always makes it a point to say that he doesn’t endorse any weight loss products, but I haven’t heard him say anything about all these wrinkle creams…. I don’t watch the show regularly, however. I’m surprised as to why some of these websites don’t get shut down completely. I see the same ones using Ellen Degeneres, Sandra Bullock, etc etc. It’s so fly by night, they probably have programmers changing up IP addresses so that can continue to cloak their bogus sites. I hope you can get your refund, put your fighting gloves on!
        Rachel
        WomensBlogTalk

    • Rachel Vrabel
      Rachel Vrabel December 10, 2014 at 5:21 pm - Leave A Comment

      Sherill, yes that’s the problem with a 14 day trial, by the time you receive it in the mail, it’s already been a week or more and you barely have time to use it once or twice. I prefer a 30 day trial at the very least. Sounds like you had a bad reaction, wow – not good! Let me know if I can help recommend something for you, all of my top creams are very hypo-allergenic. I have sensitive skin also.
      Rachel
      WomensBlogTalk

  218. Karlyn B December 8, 2014 at 6:55 pm - Leave A Comment

    I couldn’t agree more with all the warnings and scammed people who have already written in. Vibrante and NuDerma Skin Care are the two latest in my experience. The article says it all, and I am adding my witness to the truth/accuracy of it, and a further warning to the effect that: there is NO such think as a free trial – $4.95. LEAVE THEM ALONE!

    • Mary December 9, 2014 at 8:43 pm - Leave A Comment

      Well, I’m yet another victim. I ordered the two free trials and this morning was just charged 89.85 by Vibrante Skin and another 89.15 by NVS*NuvieSkin. I did receive an email notice from Vibrante Skin but not NVS. I called my credit card company and disputed both charges and then called Vibrante. Spoke with a guy that sounded pretty young and I put on the boxing gloves and insisted on a full refund. He gave me a story about how I clicked the box agreeing to their terms and service and would not be receiving a refund. Well, their terms and service was hidden and I never saw it. I kept at him and he said he could give me a 50% refund and I insisted on a full refund to which he finally agreed. I did receive a “cancellation” and a “refund notice” right away.
      I then got on the phone and called NVS. They refused to give me a full refund and I told him (another young guy) that I would fight it. He said I’d lost because the credit card companies always side with the vendor. That is not so according to my credit card company. I told them their terms of service were pretty well hidden and they assured me that I would most likely get a full refund. Sorry for the long story but I also have a few phone numbers for these places:

      Vibrante Skin: APEALINGSKIN 877-753-8989 and 877-286-7115

      NVS*NuvieSkin,888-978-2310

      It appears both places are in Wyoming.
      Don’t back down ladies, go after them.

  219. Kathy Walters December 6, 2014 at 2:39 pm - Leave A Comment

    Was lured in by the Vibrante skin offer……”free sample for just shipping”……..yeah. It cost me an additional $89 because I did NOT realize I was signing up for their auto-ship program. What a SCAM! I got it cancelled, but, still am out the money. Argh!

    • Stephanie December 7, 2014 at 5:15 pm - Leave A Comment

      Ladies.
      Thanks so much for the feedback in regards to how to attempt to get compensation for being duped by these advertising scams. 12am this morning marked the 14th day of my “free” trial and my account was charged for both the Vibrante Eye Cream and the Jivam Skin Care Cream. I worked until 11pm last night and planned to visit the site today to cancel. It took 3 phone calls to Vibrante to get them to agree to a 50% refund. Jivam agreed to a 35% “courtesy” refund. These people are nothing short of thieves and I feel like there MUST be something MORE we can do. They operate on deception, and fail when it comes to the integrity of the high- end cosmetic industry. The face cream makes me break out, in which case with any other higher- end product I am able to return with an honest explanation and receive an apology and refund.
      If anyone has ideas or knows of ways to help expose these people, please do not hesitate to share!!
      Thanks again for the help. In total, I will receive $75 refund for $180 taken without my knowledge. This is something, but in my opinion still not good enough!
      Stephanie

      • Rachel Vrabel
        Rachel Vrabel December 8, 2014 at 5:04 pm - Leave A Comment

        Hey Stephanie, thanks for your comment. What stinks is that they are not regulated by the U.S. so the best thing we can do is educate ourselves and not accept any free trials from bogus companies. Since many of them are based out of South America, there’s no extradition policy. Our Better Business Bureau can’t do much about it other than post a negative rating for the company in hopes that people will research it before they buy. These are unfortunately a far cry from a high end cosmetic company with integrity, as you mentioned. The creams I recommend are from reputable companies with at least 90 day money back guarantees which is better than most department stores (except Nordstrom’s, which will pretty much allow you to return anything). Let me know if you are still considering buying a cream since the one you have makes you break out. My latest obsession is Stages of Beauty! 🙂 It’s a system so it takes the guesswork out of picking and choosing products from different lines. I used Harmony line for 8 weeks (until it was gone) which is for women in their 30’s (at first my husband had ordered me the wrong age bracket, whoops, but it was still wonderful). A couple weeks ago I started using the Elegance line which is for women in their 40’s. It’s wonderful all around. Have a great day and thanks again for taking the time to comment!
        Rachel
        WomensBlogTalk

    • Rachel Vrabel
      Rachel Vrabel December 8, 2014 at 5:14 pm - Leave A Comment

      Kathy, well if it makes you feel any better, you are not alone! Glad you were able to at least catch it in time before they could charge you a second time. Many people go months without noticing. I used to work in finance and one of my elderly clients came in for help to go over a bunch of charges she didn’t understand. When we looked at it in detail, she had signed up for something like 5 different “free trials” and had been charged from all of them for about 8 months. Imagine the charges! I helped her to cancel them all but she was out literally thousands of dollars. So sad, especially for someone on a fixed income. This is why I encourage people to share my articles with their friends and family. Thanks for taking the time to comment! Let me know if you are still in the market for a good cream from a reputable company, I’m happy to recommend something for you.
      Rachel
      WomensBlogTalk

  220. Judy Huss December 5, 2014 at 12:00 am - Leave A Comment

    Wish I had seen this before I got riped off by these scam artists!! When I called to say I didn’t want products they basically said too ba . You checked the box agreeing to our terms and we will not refund your money. For those of you looking for a phone number do Delightful Eye Cream. That also goes by Vibrant . Phone:877-369-0258. It should be provided to you by your bank or credit card company. Phone number for Jivaskin: 888-603-2010.. They did at least agree tobrefund half of the money thwy ripped off!! Hope this will help you out.

    • Rachel Vrabel
      Rachel Vrabel December 5, 2014 at 5:42 pm - Leave A Comment

      Thanks for sharing the phone numbers Judy! 🙂 Are they requiring that you send back the unused product to refund half?
      Rachel
      WomensBlogTalk

  221. BETHTAYLOR December 3, 2014 at 11:01 pm - Leave A Comment

    I JUST REALIZED THEY TOOK ME FOR $4.95 TWICE AND $89.95 AND $44.58 AND I NEED A PHONE NUMBER TO DISPUTE THIS .. MY BANK SAID THEY SHOULD REIMBURSE ME AND SINCE I ALLOWED THEM TO CHARGE MY ACCT. FOR SHIPPING THEY (THE BANK ) CANT DO ANYTHING ABOUT IT .SO NOW I NEED TWO PH# NUVIESKIN AND GSC*DELIGHTFULL SKIN …

    • Rachel Vrabel
      Rachel Vrabel December 4, 2014 at 5:33 pm - Leave A Comment

      Hi Beth, I found a phone number for Nuvieskin through the Better Business Bureau: (888) 978-2310. I could not find anything on Delightfull Skin under that name – is that what’s on the bottle?
      Rachel
      WomensBlogTalk

  222. Marilyn Nurko December 1, 2014 at 8:00 pm - Leave A Comment

    I can’t believe I have done this twice!! The first time was with Life Cell trial (the clause showing the automatic delivery was quite hidden in the advertisement). I did send the unused cream back and they took the $100+ off my charge. Now Vibrante has just about the same. On Nov. 12 I paid through my Visa $4.95 shipping for a trial of their eye cream. I received the cream promptly. Looking at my Visa on line on Nov.28, there are two charges for Nov. 27 — one for $89.85 for GSC Delightful Skin and one for $89.15 for Antiaging. I called on Friday and automatically they had record of transaction and replied they would cancel immediately. The charges are still on my account. Calling today and talked with several representatives and they have no record of my name or the order numbers that are on the email confirmation pages received on Nov. 27. Have spoken to several reps and am now waiting for another to call. I am furious! One reply was that it will take up to a week to have charges removed. I have surely learned a lesson.

    • Rachel Vrabel
      Rachel Vrabel December 1, 2014 at 8:13 pm - Leave A Comment

      Hi Marilyn, were you able to try the Lifecell and did you like it? Lifecell is the ONLY trial product that I recommend only because they are a reputable company with a 30 day trial and an additional solid, 120 day money back guarantee, and they actually do honor cancellations if you’re not happy. Vibrante is one of those short term 14 day trials, which is not nearly enough time to determine whether you like the product or not and they also don’t post their ingredients list (usually means it’s cheap and nothing to brag about). Good luck and thanks for your comment! Let me know if I can recommend something for you. Dermology and Kollagen Intensiv are not sold as free trials and they are both wonderful products in my top 3.
      Rachel
      WomensBlogTalk

      • Marilyn Nurko December 1, 2014 at 8:41 pm - Leave A Comment

        Hi Rachael — Wow! You are really here. So happy I discovered this site. I did try the Lifecell but was disappointed that I really didn’t notice change in the number of seconds they claim you will notice. But I must admit that I’m a ‘young’ 78 and have been told that I appear many years younger. See my FB. I have now been using Retinol Skincare L de L Cosmetics (retinoltreatment.com) and satisfied with their products – also their prices are affordable for me. I will surely share your site with my five daughters.

        • Rachel Vrabel
          Rachel Vrabel December 1, 2014 at 9:50 pm - Leave A Comment

          Marilyn, thanks for the honest feedback, and yes I’m really here…stalking my own blog 🙂 I haven’t tried L de L, I’ll have to get my hands on some so I can try it!
          Rachel
          WomensBlogTalk

  223. Sylvia Annis November 21, 2014 at 7:42 pm - Leave A Comment

    Ok Rachel add me to the list of idiots that ordered anti-aging skin cream “free” sample. ResVibrant was advertised as a free sample, just give info for $4.95 shipping. Today found to my surprise $88.64 out of my account. Called company and they said 14 days trial then ‘AUTO” ship from then on. I never even went on their web site!! Will try to cancel and return product but may have to close account. Very angry about this!

    • Rachel Vrabel
      Rachel Vrabel November 21, 2014 at 10:32 pm - Leave A Comment

      Sylvia, you’re not an idiot trust me! These companies aren’t very transparent with their offer so it’s easy, and even enticing, to want to receive a free trial. You have to be very firm with your intent to cancel with these companies, if you have to, ask to speak to a supervisor if they give you the run around, and threaten to report to them to the Better Business Bureau if you have to. Let me know if I can help you if you’re still in the market for a good cream. Most of the creams I recommend have at least a 90 day money back guarantee and are not sold as a free trial.
      Rachel
      WomensBlogTalk

  224. LQ November 20, 2014 at 5:28 pm - Leave A Comment

    Wish I google this before I got suck into this scam! Just got a email I’ve been billed 89.85 to my credit card for a re-fill shipment I never ordered. Called customer service on hold for 20 min. was told the system is down try calling back later. I am so upset & feel stupid,should have known nothing is free! Thank you Rachel for your advise!

    • Rachel Vrabel
      Rachel Vrabel November 20, 2014 at 6:17 pm - Leave A Comment

      LQ, I’m sorry this happened to you. These companies really should have more transparency when it comes to the free trials, unfortunately I hear about stories such as yours every day, so you’re not alone. If you’re still looking for a wrinkle cream now or down the road, let me know if I can help recommend something for you from a reputable company! 🙂 Thanks for stopping by to comment.
      Rachel
      WomensBlogTalk

  225. Linda November 19, 2014 at 11:01 pm - Leave A Comment

    I am a senior on a fixed income and can’t afford this crap! And I got conned for for and eye….that is over $200 a month. Bank can’t help until I cancel and I am having trouble cancelling cause the idiot, who just perky customer service rep .

    • Rachel Vrabel
      Rachel Vrabel November 20, 2014 at 3:47 am - Leave A Comment

      Linda, I hate to hear stories like this, especially for someone in your situation who probably had no idea what you were signing up for! I would encourage you to keep calling until they concede, ask for a supervisor if you have to. If you’re in the market still for an anti-aging cream from a reputable company, I’d be happy to recommend something for you. Can I ask what your skin type is?
      Rachel
      WomensBlogTalk

  226. Enna Deer November 5, 2014 at 4:17 pm - Leave A Comment

    You are so right! Avoid Short Term Trail offers…they are set up to lure you in and then charge outrageous monthly charges. It’s a total scam in the sense that they are not forthright about what is involved when you order their products for the trial…hiding somewhere on their website your agreement with the trial to receive their products until you cancel. Avoid Nuvalift and Dak both of which lured me in. I should know better and they should be reported and made to clearly show your obligation if you order their trail product. Even those of us who think we are internet savvy are caught…can you imagine those who are not familiar with the ins and outs? They should be ashamed of themselves. Buyer beware!nThank you for your blog!

  227. Norrie Wise November 2, 2014 at 12:10 am - Leave A Comment

    Boy, you’re quick. Thanks for the info. I will call them Monday to cancel. I’m looking for something to reduce (preferably remove) the creases around my mouth. Like the smoker lips. (I don’t smoke). My father had them pretty bad. I’m 56, combination skin with kind of soft puffy skin. Can you recommend anything for fixing, also hiding this? Thanks a lot.

    • Rachel Vrabel
      Rachel Vrabel November 2, 2014 at 3:57 pm - Leave A Comment

      Norrie, while no cream is going to make your wrinkles disappear completely, exfoliating around your lip area (and your whole face) will help the skin’s natural 28 day regeneration cycle speed up to shed dead cells and bring healthy cells to the surface which will help smooth the wrinkles and also allow your anti-aging moisturizer to penetrate deeper and be more effective. I always scrub my whole lip area and I exfoliate 3x per week. A good one to try is Microderm and this is the one I use regularly. And I would recommend Kollagen Intensiv for your skin type (it’s my #2 cream). It stimulates collagen production and can help reduce puffiness and even your skin tone (I have vascular skin which can cause some redness and inflammation and Kollagen Intensiv helps with this). Both of these products have a 90 day money back guarantee and they are reputable with good ingredients. Check out my reviews on those and let me know if you have any questions. You can actually buy both products from the Skinception Anti-Aging Store, or one of the other. I’ve used Skinception’s products for about 3 years now and I’ve never had anyone complain about their return policy should you not like them for any reason. Hope this helps, have a great day!
      Rachel
      WomensBlogTalk

  228. Norrie Wise November 1, 2014 at 10:53 pm - Leave A Comment

    I wish I’d seen this 30 minutes earlier. I just sent for one of the two products and got hung up with my card during the 2nd order attempt. So can you tell me if the Vibrante Bright Skin & Jivam Skim are the same worthless crap? I’ve already fallen victim to the ’14 days to cancel’ trick before, so I know to cancel right away, watching the calendar. Well, if you know anything about these products please fill me in. Thank you, Norrie

    • Rachel Vrabel
      Rachel Vrabel November 1, 2014 at 11:30 pm - Leave A Comment

      Norrie, unfortunately Vibrant Bright Skin & Jivam is one of those scams, most 14 day trials are. I know this because in researching links as to where to buy, I can see many of the links have been shut down already and videos not working. They sometimes run them for a short time and shut down once people catch on the scam. Sorry to bring bad news. Keep in mind you will need to cancel by the 14th day from the day you order so that would be Nov. 14th. They may still require you to send the product back before they will refund. If I were you I’d try to get on the horn asap and tell them you’ve changed your mind before you take possession of it. If they refuse you, tell them you are going to report them to the BBB and demand to speak with a supervisor. Be relentless, be demanding, be a bitch if you have to, make note of who you spoke with, first and last name, etc. Please let me know if I can recommend a cream for you or help in any way. Thanks for your comment.
      Rachel
      WomensBlogTalk

  229. Denise November 30, -0001 at 12:00 am - Leave A Comment

    I don’t have a question just some important info about these scams. I was scammed by Marvelous Eye Cream Phone # 888 457-3471 and HDB Hydrabright phone# 855 219-4446. I got these phone numbers through my bank. My bank could not help me on a credit but I called both companies and they both credited me 35% on both charges. I still have to pay over $50 for both creams and cancel my debit card. It is an expensive lesson learned but I will never order from an online company again. I guess I will live with my wrinkles and beauty marks just as I am:-))

    • Rachel Vrabel
      Rachel Vrabel November 15, 2016 at 2:18 am - Leave A Comment

      Denise, thanks so much for sharing these numbers! Rachel

  230. Sandy November 30, -0001 at 12:00 am - Leave A Comment

    I got taken in the same way with those capsules for losing weight. Free trial, and then they sent me 2 other orders and charged my account $300, twice. I was devastated. I called and they said there was nothing they could do. I hung up crying. My daughter called them & screamed at them, threatening lawsuits if they did not refund my money. They told her to have me refuse the shipment when it arrived, and they would credit my acct. They did it….thank god. This anti-aging cream scam is run the same way. Don’t do it or you will be sorry. They had me owing $600 while I was still using my free trial. Plus, the product was useless, because if it has calcium in it, it renders it useless, and it had loads of calcium. They are all scams, and I feel bad for the people who get taken by them, like me. Terrible!!

    • Rachel Vrabel
      Rachel Vrabel October 20, 2016 at 4:01 pm - Leave A Comment

      Sandy, that’s horrible! If you still have any lingering issues, you should definitely file a fraud dispute with your bank or credit card company. Oftentimes they will refund all monies and block further charges. Thanks for your comment. Rachel

  231. Jack Cole November 30, -0001 at 12:00 am - Leave A Comment

    I need a telephone number for this outfit. This is a scam,

    • Rachel Vrabel
      Rachel Vrabel September 19, 2016 at 3:57 pm - Leave A Comment

      What’s the name of the product? There are hundreds of these scams unfortunately. Rachel

  232. Chris Regan November 30, -0001 at 12:00 am - Leave A Comment

    I too was scammed. they claimed I did not read the fine print. I did talk to several people and the best I could be refunded was half of the cost. As I read on several people have been in the same boat. I thought I was only paying shipping but because I did not canel after 14 days I was charged $89.00 and then a nother cream came in the mail and now I am being charged $94.00. when I said I want to send it back and not be charged they informed me I could not and will still be charged the full amount. The best would be to refund me for half of it. the cream was horrible. My eyes swelled up and now I am stuck paying full price and now half the price. This company should be investigated.

  233. Darci November 30, -0001 at 12:00 am - Leave A Comment

    I just found out I have been scammed by this as well. Went into my history and found the page that I was on, and clicked on it..but low and behold, there was the exact same page, but with a different product name. Contacted that service #, but I did not buy products from them…of course I not only did not receive my free trial bottles, but I had 2 huge bill payments taken out in the past 2 days for them. What an idiot I am! I will be going to my bank, but because I paid through my debit, I am not sure if they can do anything about it…I will ask for a block and I guess I may need to change my entire account?

  234. Kate November 30, -0001 at 12:00 am - Leave A Comment

    Hi,I began to order the Free Trial of Christie Brinkley day cream online. Cancelled and deleted my info when I began to feel uneasy. Then a phone call from a rep. who was such a high-powered fast talker, using my info (bank details as well) and before I could interject, I’d ordered two jars every 60 days ad infinitum, upfront cost $279.80! Two months supply of Day and Night creams already on their way (?) by the time I phoned in to cancel the entire deal. They won’t let me escape without diving into my bank account first, and I’m thinking that I’ll need to close my bank account just to be able to relax for the future. At great inconvenience to myself, I might add! Damn them.

  235. Ruth November 30, -0001 at 12:00 am - Leave A Comment

    I bought Renew Rejuvenating Eye Cream For shipping $4.99 and Revitalize Age Defying Skin Serum $4.95. on 6/29. On 7/12 they charged Ambient Eye Firming $88.10 and Repair Skin Plus $89.95. I was in a panic. I don’t remember seeing that and if I could afford that I would go to Clinique. There’s is much better. I called and threatened Better Bureau and Facebook and all Media. Finally She gave me 75% back. Make sure if this happens to you to CANCEL cause they will do it next month. Talked to my bank she said only sure way to stop it would be get new debit card.

  236. Kathy Smith November 30, -0001 at 12:00 am - Leave A Comment

    I received a product then my credit card was charged $97.61. I called and asked for a REFUND and to be cancelled. I was NOT aware that I had agreed to a recurring charge. They are SCAM ARTISTS. I will report to Better Business Bureau if I DO NOT RECEIVE a FULL REFUND as requested.

  237. Dorothy November 30, -0001 at 12:00 am - Leave A Comment

    I saw a video on Facebook supposedly endorsed by Dr. Oz back in Feb. 2016 and ordered some facial serum from a place called His Face Serum. They sent me a sample which I paid for with a credit card that was set to expire. They got paid their $5.95 but yesterday I got a notice from a collection agency called Collect Pros saying I owe $98.71 to Valere Skin. I am writing a letter to the collection agency today to dispute the charges. They haven’t been able to charge me anything beyond $5.95 because the card I used was cancelled the day after the purchase. I also filed a complaint yesterday with the Nevada Better Business Bureau. I am disputing the charge because I got nothing but a sample. I’m not going to be bullied into paying these scammers. I was so glad to find your blog this morning.

    • Rachel Vrabel
      Rachel Vrabel June 2, 2016 at 5:21 pm - Leave A Comment

      Dorothy, thanks for your comment. You’re doing all the right things to have this removed from collection. Unfortunately they don’t make it obvious when you click accept that you’re agreeing to their bogus terms & conditions. How big was the sample size? Normally they send a full bottle and that’s how they bill you full price on the 14th day when the “free trial” is over. Let me know how this turns out, and good luck! Rachel~WomensBlogTalk.com

  238. Anita Phillips November 30, -0001 at 12:00 am - Leave A Comment

    Just thought I would let everyone know that the Ginoni Milan cream they charged me $98.41 is listed on EBay for $14.99.

  239. bill November 30, -0001 at 12:00 am - Leave A Comment

    how are theses people allowed to scam innocent people. they need to be stopped.

  240. Beth November 30, -0001 at 12:00 am - Leave A Comment

    How do I contact this company to cancel my order?

    • Rachel Vrabel
      Rachel Vrabel February 18, 2016 at 8:21 pm - Leave A Comment

      Beth, which product are you referring to? There are hundreds of these scams. Rachel~WomensBlogTalk.com

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From: Rachel

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