The abundance of ads on the internet for free trials of anti-aging products, as well as the hundreds of women who have been scammed and left comments on womensblogtalk.com inspired me to write this post.
Before I go any further – if you’ve been scammed and are looking for a phone number to cancel, please check for the number on my latest blog post Skin Care Free Trials – Phone Numbers for Cancellations.
You’ve probably seen the alluring ads with captivating headlines such as “Dr. Oz Calls this a Miracle Cream,” or “Katie Couric’s Backstage Secret,” or “Shhhh Don’t Tell Covergirl.”
Stories of women who “accidentally” discovered a miracle breakthrough in anti-aging by using one cream at night, and another cream in the morning. Honestly though, who doesn’t want to find a miracle cream to reverse the hands of time overnight?
Unfortunately, there is a very deceptive, dark side to these offers, one that most people miss and don’t discover until they notice the exorbitant and monthly recurring charges appear on their credit card statements, leaving them feeling scammed and frustrated.
In this article I will articulate how this new wave of “short-term” (12 day) free trials suck you in, how they function, and why I don’t like 99% of them.
As women, we want to find a cure for our wrinkles to look young and vibrant again, and wouldn’t it be nice to find something that works overnight? Or in two weeks?
Take for example, the picture of this woman on the right “Brenda,” whom by the way, I’ve seen in numerous ads for various wrinkle creams lately, she’s a poster girl for these scams.
This particular ad is promoting a combination free trial of BioGeniste Wrinkle Reducer and Dermal Meds, and Brenda claims that she obtained these results by using these two products in combination.
I’m sorry to say, but there is no wrinkle cream, or combination of, that will give you this type of result, and this happens to be a photo-shopped image purchased on a popular website called “shutterstock.”
Do Celebrities Really Endorse Wrinkle Creams?
No, they don’t! These scam companies claim celebrities such as Sandra Bullock, Ellen Degeneres, Katie Couric, Christie Brinkley – even Queen Kate – use these creams to obtain their ageless skin – and the “proof” seems nothing short of amazing in the before and after pics.
But I can assure you, none of these Hollywood stars promote any of these fly-by-night wrinkle creams scams, much less use these garbage creams.
There are also Youtube clips placed conveniently for credibility, but irrelevantly. For example, there is one video of Ellen Degeneres floating around to boost the claim that she’s promoting a specific eye cream, but if you watch the video you will realize that she’s merely doing a comedy stand up act where she jokes about what a klutz she is when she uses an eye cream (in a general sense).
What about Dr. Oz Wrinkle Creams?
If a picture of Dr. Oz (or any other celebrity) is in a wrinkle cream ad, it must be true right? WRONG, think again!
Dr. Oz is plagiarized more than anyone on the web!
These scam artists use his pictures, video clips, fake quotes, anything to make you believe that Dr. Oz is recommending them.
In this picture of Dr. Oz and Oprah, they state that Oprah is retiring to pursue her new skin care line with Dr. Oz. This is a flat out lie, please don’t believe them.
Dr. Oz does not, I repeat DOES NOT have his own skin care line, cream or serum. These crooks can say anything they want, don’t believe their false advertisements!
I’m not trying to be mean about this, it’s not your fault that there are liars and crooks out there, I’m just trying to help open your eyes so you won’t fall for it.
I get countless emails every day from women saying “I ordered Dr. Oz’s serum and now he billed me $90, what a jerk for being involved in these scams.” Truth is he’s NOT responsible, because these are not his creams. These are crooks and liars using his name to sell their products!
The Combo Free Trial Offer
Back to the combination offer. In the example I used above, the combination free trial offer was BioGeniste Wrinkle Reducer and Dermal Meds, but I could literally cut and paste about 100 different wrinkle creams in their place because the ads are IDENTICAL, and they often rotate.
“Avonlea and Pristine,” “Nuvalift and Puravol,” Bellalabs and Dermaperfect,” “Absolute Rejuven and Absolute Derma,” “Splendyr Instant Wrinkle Reducer and Levela Anti-Aging Cream,” “Luminelle and Alleure” – there are so many that I can’t possibly list them all but some of these may ring a bell.
They all follow the same story line, usually referencing a celebrity and also a normal lady with the likeness of “Brenda” who by accident, discovered that by using one cream in the morning and one cream at night, she obtained miraculous results. And before you know it, you’re ordering your free trials of both creams.
I mean, you only have to pay $4.95 in shipping so that’s a great deal, right? Wrong. And it’s not always presented as a combination offer – the same deceptive practices are used to offer free trials for individual anti-aging creams and eye creams alike! “Derma Juvenate” and “RVTL Anti-Aging” are two free trials I get a ton of complaints about.
Be weary of any offer that won’t let you proceed to checkout without agreeing to order a second or third eye cream or serum in order to get the cream you’re trying to order – huge red flag!
How Does a Free Trial Actually Work?
“Free trials” are NOT free. When you sign up for a free trial, you’re not only giving them all of your personal information, i.e. name, address, phone, email, but you are REQUIRED to enter your credit card information to accept the free trial (to pay for the shipping).
Oftentimes, the fine print is so far down the page that you won’t see it unless you scroll down, and most people don’t even notice it, and therein lies the problem – most don’t know what they’re signing up for!
By accepting the free trial, you are agreeing to try the product for 12-14 days (this is what I refer to as a short-term free trial, which 99% of them are).
On the 14th day, you will be billed for the full price of the wrinkle cream that you received (usually about $90, and you can double that if it’s a combo offer), and subsequently billed 30 days later for another month’s supply.
In the example below for Puravol (copied and pasted from their website, had to scroll down to find it), the trial period is only 12 days, and on the 12th day you’ll be billed $99.15, and billed $99.15 every 30 days thereafter.
The problems with most free trials are as follows, some are shocking!
- 12-14 days is hardly enough time to receive the product, much less try it for a long enough time period to decide whether you like it or not. In my experience, companies who offer a 30 day trial usually have good products, and there are very few of them.
- Back to the scams, most people don’t realize that they will be billed on the 12th day for the full product amount (normally around $90), and each month thereafter (double for a combo offer)
- most of these companies are IMPOSSIBLE to reach by phone to cancel, and sometimes publish non-existent phone numbers
- many of these companies are fly-by-night, and you won’t be able to “return the unused product for a refund,” because……
- many of these companies are based in countries without an extradition policy (i.e. Venezuela, Panama, Pakistan), meaning they run their scams and sucker people out of their money, and we, as consumers, have no recourse other than cancelling our credit cards with our banks altogether to get out of the recurring arrangement
- many of these companies, once the negative publicity starts to surface, package up their products in new boxes and slap a new name on it, and run the scams all over again
- most of these companies don’t fully disclose their ingredients list which is not a good sign, this usually means it’s nothing special or else they’d want to brag about it
- beware of filling out surveys with “free gifts” involved, as these often lead to wrinkle cream scams (even on well known websites)
- lately the billing company company name will NOT match the scam cream you buy online…another method to thwart you from contacting them or not noticing the charge.
- First of all, would you do me the favor of “liking” me on Facebook? If I’ve helped you in some way, you can leave me a review on Facebook and I would be grateful.
- Share this article on Facebook with your friends and family! Alert them to these scams!
- You can share it by clicking the Facebook share icon on the left hand side of your screen or at the bottom of this article, or copy and paste the URL link and post to your Facebook page.
Tips for cancelling trials:
First and Foremost, you need to call the Cream Manufacturer and request they cancel your ongoing subscription. Check for the number on my most recent blog post Skin Care Free Trials – Cancellation Phone Numbers.
I’ve compiled this list over the last couple of years and have over 300 companies!
If they are not cooperative when you call to cancel your trial, threaten to report them to the Better Business Bureau (BBB) and the Attorney General’s office in your state. Ask to speak to a supervisor – and don’t take NO for an answer.
It’s also a good idea to contact your credit card company to dispute the charges by filing a fraud dispute. Sometimes they will reverse the charges (but not always). In some cases you’ll actually have to close down that credit card to prevent further charges.
You’re better off using a credit card vs. a debit card for online purchases. Debit cards are basically “same as cash” whereas a credit card company will normally work with you to file a dispute.
Be advised! Simply cancelling your credit card is not enough, you must cancel with the cream company.
Believe it or not, they can actually take you to collections over unpaid subscriptions. So if you simply cancel your card without either cancelling with the company or filing a fraud dispute – you may get a surprise collections letter in the mail months down the road.
Conclusion & Recommendation
These short-term free trials won’t be going anywhere anytime soon, so the best advice I can give you is to simply don’t accept these types of offers, and hopefully now you know what to look out for!
Again, I do not promote these free trial scams and I’m NOT the one who sold this to you if you’ve been scammed. Please don’t email me demanding a refund!
Check for the number on my latest blog post Skin Care Free Trials – Cancellation Phone Numbers and call the cream manufacturer to cancel your free trial.
Have you been scammed? Leave a product review below to help others!
It’s super helpful if you do leave a review, please list the name of the cream or product, and a phone number to cancel if you have it. Help me to help others just like yourself. And don’t forget to share this article. Thanks!
Our #1 Choice for Anti-Aging – Kollagen Intensiv
Most of us have wrinkles that bother us, and we want an effective product that brings fast results. Kollagen Intensiv contains collagen-boosting SYN®COL, a patented peptide proven in clinic trials to reduce the appearance of wrinkles by up to 354%. I’ve used this cream for over four years with great results – it does a great job of making me look and feel younger! Read my review of Kollagen Intensiv
How Women Found This Review:
and dr oz wrinkle cream, and dr oz face cream, and dr oz skin care, and jivam skin care, and Dr Oz Free Trial Wrinkle Cream, and dr oz wrinkle cream free trial
Beauty Wrinkle Reducer
1. I didn’t see that this cream helped at all and I used it twice per day as recommended.
2. The very fine print at the end of the web page says that in 14 days if you do not contact them they charge you the full price (99.95). I didn’t see that and they charged me 14 days from when I ordered, not 14 days from when it was received, so it wasn’t really a 14 day free trial.
3. Thank heavens for Capital One who responded to my plight right away, got an agent on the phone, and although he wanted to just give me a discount, I stuck to my guns and got a full refund, which was confirmed by email the very next day.
4. Beware of any Facebook ads.
Beware of the Nuriva cream advertising,which claims it’s Angelina Jolie’s skin line-SCAM!
They offer you just for $5 to try “Nuriva”and the also send you “Renaderm”and later charge you $99 for the products,which are supposed be free trials!! Flores J Corp 229 Rosemont Ave,Los Angeles,CA 90026 with phone:844-888-3832 I managed to speak with somebody and “unsubscribe”from something I never subscribed.SCAM!!
Scam!! Do not sign up
I signed up for the free trial in which I thought I had 30 days to decide whether to continue the product. After 14 days I was charged $189!!!!!! I almost fell over in my chair. I called immediately to get the charges reversed and cancel all charges. The advertisement is very deceiving and they are crooks!!!! I called on the 14th day and was told I could not receive a full refund of my money. This is absolutely ridiculous and I am so upset that companies like that are still in business. I went back to the website in which I ordered from and do not see any where in which it states the amount you will be charged and do not see anything where it states you will be charged after 14 days, $189 or I would have never ever signed up! I was offered 50% refund and do not understand why I was not able to receive 100% refund.
Revived Youth – Shark Tank
To all future purchasers of this product BEWARE of the entrapment clause – you have 14 days to return their product(s) otherwise you will find outrageous charges on your credit card as I did. I have two charges of $97.21 and $92.30!!!!! I will never purchase any cosmetic products online every again just to avoid this huge mistake that I made by not thoroughly reading their Terms of Service (shame on me). And the killer is I haven’t even used these two products which will end up in the wastebasket today.
My words of wisdom is to thoroughly read the Terms so you can avoid what I did not.
It’s a ripoff don’t try it
There is not a real free trial offer. It says pay shipping only but fine print reveals after you pay fees but before receiving product you are charged $167.00 for trial period. When we called about charges they only refunded half of my money and were very rude. Do not trust this product!
Beware of free trials that are not. I was charged $84.95 and $89.95 for my free trials. And I was signed up for recurring charges I did not authorize. The serum actually caused red blotches on my face, awful product.
Theis company actually has stores in many malls…their parent company is outside the U.S..even though their products have a California address. They draw you in with free facial and do a con where they “befriend” you and offer you an “under the table” gift of an expensive product so you think you are getting a super deal…however their products don’t work (even though there is real gold in them) and they do not do any returns or refunds..even if you have an allergic reaction which I did! Beware and be careful!!
SCAM! Renu Skin is a Scam
They should have an option for negative Stars! This company is 100% a scam I ordered the product it took 10 days to get to me so much 14-day trial was actually a four-day trial and by the time I open the products and started to look into the ingredients I realize that this product is so bad for you it’s not even funny. It has mineral oil and it’s full of chemicals and they’re bad that’s States 100% natural ingredients yet at the very bottom of their ingredient list you will find their natural ingredients which means that there’s barely any of the natural ingredients inside of the entire bottle. the customer service was awful. DO NOT ORDER RENU SKIN CARE PRODUCTS!!!!
Beauty Instant wrinkle reducer cream
is a scam. It’s a Vegas bait and switch game they show you and tell you one thing and then do another repeatedly. I would not trust them they steal from your credit card. They are devious and thieves. My next step I will be reporting them to the B.B.B.
Big Time Fraud & Deception
This is a scam company GAG George Ashley, Stamos Sran, sells beauty instant wrinkle cream sponsoring Angela Jolie. They steals people’s money from there credit cards . Buyer beware they are devious and will charge your credit card after you puchase there sample product for $4.95. Then 7 days later they will continue sending you more of there product by charging your credit card $100.00 or more. Be care and read all the teams on the bottom of the second page. They won’t tell you so be sure you read the find print. I think it is very sad and disappointed that people actually have to be that desperate and try to fine ways to manipulate others with there scams & tactics. I will not shop on line because of this.
User Questions and Answers
User Questions and Answers
Q: I was scammed with a cream how do you stop them from taking money out of you account? -Helen
240 out of 241 people found this question helpful.
Q: I ordered the Christie Brinkley eye serum sample this morning for $4.95 but need to cancel. I am getting surgery on where I was putting it. Can you please give me a phone number to contact to make sure this is done? Thanks -Joyce Richards
113 out of 120 people found this question helpful.
Q: got nailed on the scam...tried calling the numbers listed on the bank charges and neither number worked...I found a number on a piece of paper that came with the face and eye cream...I called and cancelled. This was Jan..Just looked at my checking account and see I was charged 93.00 again. My question is..When I made the cancellation would it have been for both...or do I need to locate a number for the second add on product? Here is the information on this new charge:Aim*beautyeye -Teri
99 out of 102 people found this question helpful.
Q: Hi Rachel, I recently sent for the 30 day trial by Hydroxatone and the other product that comes with it is Bellaplex. When ordering the first product the credit card was accepted but when ordering the second product it would not accept the same credit card and had to use a different card. Do you have any feedback on these company's as I did order them as Dr Oz was I believed promoting them but now I'm not sure. -Del
74 out of 78 people found this question helpful.
Q: Is Pure Eternal anti-aging cream also a scam? -Dana Chang
61 out of 66 people found this question helpful.