Alore Anti Wrinkle Cream Review – Does It Actually Work?
Alore Anti Wrinkle Cream is a dermatologist recommended cream that will give you the face-lift that you want without using any knives or needles. It has been clinically proven to be the most effective anti wrinkle cream in the smallest amount of time. It doesn’t just take away the wrinkles but it makes your skin softer, smoother and firmer.
I also encourage you to read my latest article Beware of Free Trials for Anti Aging Products – an Investigative Report
How Alore Anti Wrinkle CreamWorks
Alore Anti Wrinkle Cream dives deep down into the skin and tackles the wrinkles at the root. It elevated the levels of collagen and this in return, reverses the aging process. The active ingredient within Alore Anti Wrinkle Cream is Palmitoyl peptides, which has been clinically proven to increase collagen and elastin production.
Alore Anti Wrinkle CreamBenefits
- You get tighter and healthier looking skin
- It is dermatologist recommended
- You will no longer have to use Botox or any other procedure
Alore Anti Wrinkle CreamDrawbacks
- It only comes in a free trial and there is no place to purchase it until after you give the company all of your information
- There is no full list of ingredients
- The website is not very informative
- You have no idea how much Alore Anti Wrinkle Cream actually costs
Where to Buy Alore Anti Wrinkle Cream
There was no website where you could actually purchase Alore Anti Wrinkle Cream. Every website that we could find only offered free trials in order to get all of your information and get you on an auto-ship, auto-rebill program. The websites that offer the free trial include aloreskincare.com, zimbio.com and getfreebies.com.
Recommendation
Alore Anti Wrinkle Cream does not seem to be a product that you should spend your money on. Not to mention the fact that you have no idea how much it actually costs. The only way that you can receive the product is by signing up for a free trial and giving the company all of your information. When we see companies like this with such vague policies, buyer beware, they are trying to get you on an auto ship program that could be very difficult to cancel.
Alore Anti Wrinkle Cream’s website states that it is dermatologist recommended and it is clinically proven but there is no data to back this up. There is also nowebsite where a full list of ingredients is offered to the consumer. In all honesty, this does not seem like a product to buy when they don’t give you all of the facts. Go spend your money some place else.
Have You Used Alore Anti Wrinkle Cream? Leave Your Questions or Comments Below!
User Questions and Answers
User Questions and Answers
Q: What is the price for this product -Aisha
Q: I have been diagnosed with Celiac Disease. I must use gluten-free products. Is Alore Anti Wrinkle Serum gluten free?? - no wheat products. -Marilyn
Rachel Vrabel
Rachel is Chief Editor of Women’s Blog Talk and writes reviews across the spectrum of anti-aging, health and beauty. She has an English degree from USF and worked in finance for 15 years before establishing this website in 2011. She loves having a place she can share her inspiration for health and beauty and continue to help others! She lives in South Florida with her husband and her hobbies include beach volleyball, HIIT training and combing the beach for sea glass and shells.
63 Comments
Rachel Williams
Hey Margaret,
Glad to hear it’s working for you! Be careful about their free trial, though, it’s not really “free”. They end up billing your credit card an exorbitant amount 14 days after ordering.
Rachel
WomensBlogTalk.com
Carole
I am so ashamed of myself for falling for this appalling scam, I didn’t even see the small print, just thought I would give it a go, nothing to loose for the cost of postage for a free trial! I was furious when I too had two lots of money taken from my bank, so I cancelled my credit card, and phoned the company to cancell my orders, they said they would email me to verify my cancellation so far nothing luckily I insisted for my cancellation codes.
Hopefully this should be the last of it.
I got the offer on Facebook, quiet disgusting that these scams are being allowed on Facebook!!! Something should be done.
ALL banks are now well aware of this scam! the people responsible should be thrown in jail , and the keys thrown away!
Good luck everyone !
Rachel Vrabel
Carole, Don’t feel ashamed – the marketing guru’s that run these deceptive marketing campaigns are the ones that should feel ashamed! I’m sorry you had a bad experience, but if you’re looking for an effective wrinkle cream check out my review on Kollagen Intensiv. It’s a collagen booster that I’ve used with great results and it also reduces hyper-pigmentation and it’s NOT sold as a free trial. Thank you for your comment.
Rachel
WomensBlogTalk
Suzanne Fenton
At 80 years old and on a small state pension so only,sent for the samples but like all you lovely ladies have been scammed. I have returned the follow on items but have had two lots of money removed from my bank account. I wrote to my bank requesting they stop any further payments after I saw the first amount was,removed but they still allowed a further payment. I received an email from both named companies alleging my order has been cancelled. So hopefully no more,money can be taken. They know they are scamming mostly elderly people how heartless they are. The address I have is P.O Box 13511, Lithgow West Lothian EH497YH UK.that’s for Lorelia but they are both the same company.
Gayle
I also was scammed and furious. Thanks for the tips about cancelling. I have received an automated response that my cancellations of Lorelia and Alore went through, but will also contact the credit card to ensure no further charges.
carole smith
I ALSO HAVE BEEN SCAMMED. I SAW THIS ADVERTISED ON FACEBOOK. STATING A THIRTY DAY FREE TRIAL FOR EYE CREAM AND FACE CREAM. ALL I NEEDED TO DO WAS PAY THE POSTAGE OF £3.95P WHICH THEY TOOK OUT TWICE. THEN ABOUT TEN DAYS LATER I NOTICED TWO LARGE AMOUNTS OF MONEY WERE TAKEN OUT OF MY ACCOUNT. £86 AND £89. I THEN TOLD MY BANK NOT TO PAY ANYMORE TO THIS COMPANY. WHICH THEY SAID THEY WOULD STOP ANY FURTHER PAYMENTS. ONE MONTH LATER ON 23RD MAY I RECEIVED ANOTHER PARCEL WHICH MY HUSBAND SIGNED FOR. I RANG MY BANK THEY TOLD ME I HAD A FURTHER TWO PAYMENTS TAKEN FROM MY BANK THE DAY BEFORE. THERE WERE NOT ANY DETAILS OF A TEL NO ON THE PAPER IN WITH THE LORELIA CREAM JUST A DESPATCH NOTE STATING PRODUCT DESCRIPTION AND QTY I THERE WAS A TEL NO [0] 808 189 0528. WHEN I GOT THROUGH THEY ASKED MY NAME AND ADDRESS. WHEN I COMPLAINED THEY SAID THEY COULD NOT FIND ME ON THIER SYSTMN. THEY THEN HUNG UP. AFTER THREE RESTLESS NIGHTS SLEEP, I WENT INTO MY BANK AND EXPLAINED THE SITUATION. THEY THEN BLOCKED MY DEBIT CARD. I WAS TOLD I WOULD GET A REFUND FROM THEM FOR THE SECOND TWO PAYMENTS. I ASKED AT THE POST OFFICE AND THEY TOLD ME TO RETURN THE ITEM RECORDED DELIVERY WHICH I DID. I WILL NOT EXEPT ANY FURTHER DELIVERY.S. THE RETURN ADDRESS ON THE ENVELOPE WHICH I RECEIVED THE LOELIA CREAM WAS A BOX NO.POBOX 13511. LINLITHGOW. WEST LOTHIAN. EH49 7YH.UK. I HAVE NOT RECEIVED THE SECOND PARCEL YET. I WILL NOT EXCEPT IT OR SIGNE FOR IT IF IT DO,ES ARRIVE. THIS HAS CAUSED ME A LOT OF STRESS I DO HOPE I DO NOT HEAR FROM THIS COMPANY AGAIN. I AM SO CONFUSED HOW ARE THEY ALLOWED TO GET AWAY WITH IT. PLEASE PLEASE EVERYONE DO NOT FALL FOR THIS SCAM.
Janet K
I too have become a member of the alore / lorelia legal but sneaky and devious club ! We were on holiday and so they managed to ship me two orders before I became aware of what they were doing. In total I was billed £361.30 , that includes the original postage fee . I promptly returned the second shipment and asked for a full refund . A person called Alison phoned stating that no refunds were given…I insisted . She then offered a 40% refund on my second shipment . I refused . She came back with 80% refund . At that point I accepted and the money . However this bitter experience has still left me £227.09 out of pocket . I have spoken with trading standards and it seems the only way you MIGHT get all your money back is through the civil courts but you need their address…….and they don’t provide one. I’m still wondering which bit was free !!!
Gill
Another furious victim of this fraud. We need to get the word out on social media.
denise
Do NOT go anywhere near this company.
We have cancelled our credit cards and explained their modus operandi and our provider has said that they will not authorise any more transactions to them.
lynette corby
I to have being scammed by this company,i have just tried ringing two phone numbers to cancel the products,but the phone lines are dead. had two payments of £89 85 and £86 .95 taken out of my account in april and the same again this month.i have had to contact my bank to have them put a stop on these payments. I to only ordered the free trial with just the postage to pay for.
Janice
Hate to admit, but I’ve been scammed too, sent for the free trail and paid the postage for both, like everyone else probably didn’t read t and c’s and have revived another alone anti wrinkle serum, and checking my bank account have been debited £90 without my permission. Absolutely raging , don’t know how these people sleep at night . Also had a reaction to this product and stopped using the trial jar weeks ago
Stephanie
I too have been a victim of the Alore & Lorelia creams. I live in the UK & when the ad appeared on the screen, I thought that I would give it a go as for £3.95 each it would be a way of trying out new creams. I too did not see the T&C’s but felt sick today when I noticed on my credit card statement there were 2 payments of £86 & £89. I tried to contact the company in Coventry but after holding on for 10mins I was cut off. I contacted my Mastercard company who have put a stop on future payments but are unable to get a refund for me. How can we get compensation from this ruthless company?
Rachel Williams
Hi Stephanie,
The best thing we can do is spread the word. Unfortunately, since they lay out the terms in the fine print, they are legally allowed to do what they do. If I were you, I’d try calling again. Hopefully you can get through and maybe even get a refund.
Rachel
WomensBlogTalk.com
Lorraine
This is absolutely unbelievable. Like some others my skin has developed lumps and bumps and I have stopped using the product. Also, like some others, the money has been authorised to go out of my account. Oh well, there’s no fool like an old fool. I can’t believe that I have been scammed in this way.
Ann Armour
Any looking for the phone no to call MARY it’s +1(561)922-8476 it seems to be Boca Raton Fl. At least that’s what came up on my phone. It’s a waste of time though cos she has no intention of sorting things out!
Ann Armour
I can’t believe I was ripped off too. I understood that I was paying for two samples at £3.95 each, but was charged £176 to my credit card. Like Kerry, I spoke with MARY who was well versed in the situation. She said they already had my money and if I tried to stop it my credit card company would do nothing, as I had received and not returned them! A real scam. They sent the full jars and not samples as you would have expected. I wondered when they arrived how big they were for samples! Surely the ads should be taken off the website that you expect to be trustworthy!
Denise
this is a scam telephoned them and was told the charges are in the small print also told me thaet customers had 14 days in which to cancel
Jen
I’ve just joined the ranks of the scammed – what a rip-off! Paid 7.90 for postage, which I didn’t mind, then found out they had taken nearly 200 pounds out of my bank account. I phoned them three times trying to see if I could find some-one to refund my money. Even spoke to a supervisor to no avail. This is money all of us can ill-afford to lose. The freeephone no for the is U.K. 0800 0148 770 but I certainly had no luck. Only been online for 6 months, now I shall be wary of everything and everyone! In the words of the immortal Clark Gable – “They Don’t Give a Damn”.
Jen
I am also a victim, what a scammer! Where can we report this company so they can’t scam more people.
Rachel Williams
Hi Jen,
It’s awful, isn’t it? Unfortunately, while what they do is arguable unethical and shady, it’s actually legal. Our best bet is to spread the word. You might let the Better Business Bureau know what’s happened. That’s one good way to help keep others from getting scammed too.
Rachel
WomensBlogTalk.com
Rachel
This scam has now reached the UK. I bought what I believed was two products on offer (i.e. discounted) but find that an account was set up without my permission and two lots of nearly £90 were taken 2 weeks later. I asked my credit card company to dispute the payments and then called the company twice last night. I was told because I had raised a dispute with my bank, they were unable to refund me and that if I called my bank while on the line to them and cancelled the dispute they would “see what they can do” for me, but it would not be a full refund. I was furious! I have every right to ask my bank to dispute the transactions and am not being blackmailed by a company that are clearly dishonest with their customers. I also found on their website in the t&c a statement that if you try to reclaim the money through your bank, they will consider you to have stolen their products and will take you to court! This is unethical, I believe also unlawful and nothing but outright bullying. This company has corrupt practices and I will continue to fight to get my money back. Today I am contacting the British police who have a department that deals with fraudulent / mis-sold autoshipping deals like this.
Shirley
I to was taken in by this scam.. Never again will I fall for something like this… I think it time someone should do something about a company like this..
Dorothy
I also was scammed but good .$200.00 lesson well learned. These people are why people are warry of everything and everybody. I don’t know how they sleep at night.
Jacqueline
Hi, I don’t know what prompted me to get this ‘free’ trial offer. I found these warnings from everyone before the 14 day trial was up (thank you!) and called to cancel. I wanted everyone to know that when I said I wasn’t interested in paying what I had heard these products would cost, I was told that WHAT THEY SHIP OUT IS A 30-DAY SUPPLY AND I WAS EXPECTED TO PAY FOR THE 2ND HALF. That’s the bad news.
The good news is IF YOU LIKE IT YOU CAN GET A 60-80% DISCOUNT that continues on your future orders. When I said the product was fine but I was in no way interested in paying that amount of money the phone person (who was pleasant and not confrontational) offered progressively bigger discount, eventually ending at a 60% discount that would continue for future purchases. The 80% discount was to purchase the rest of the 30-day supply rather than having to pay shipping (again) to send it back to them (since only 1/2 the bottle is considered the free trial) and have no further charges or products sent to me.
Also – it was one phone call to cancel both and I didn’t even have to wait very long on hold to get through. But any charge they talk about will be doubled if you originally received the 2 products.
Personally I’ll mail it back because even at 80% discount their cost is $40 for the 2 half-full botttles (after using the 14 day free trial). It won’t cost that much to return it by mail AND I’d rather give my money to canada post and swallow a loss than give this company more of my money.
So – the only good news is if you really like the products and now know to hold out for the 60% discount, and a much less difficult process to cancel than I thought it would be to cancel it all.
Definitely this was all a waste of my time and money. I’m just happy I found out before I had more product and charges to deal with. (though I will watch my card more carefully for a couple months to be sure!)
cathy
I see that you went through some grief with Alore. I’m now going thru trying to stop the charges and shipments as the product has done nothing for me and I agree is a total scam.
Would you please share with me how your contacted them I cannot find a phone# or an address for them anywhere.
It would be very much appreciated.
Thank you
Rachel Williams
Hi Cathy,
It’s Rachel here. I couldn’t find an active website, but I was able to source this phone number – 1-877-224-1174 – from a scam reporting site. They say it’s the number for Alore, though I haven’t tried it. Best of luck!
Rachel,
WomensBlogTalk.com
Lorna
Hello:
I, too received a trial of Alore. I was searching for more information on the product and came across this page. I immediately phoned the 800 number and asked how I would go about ordering if I love the product after my free trial. I was then informed that I was already on auto ship. I said that I had not authorized and did not want to be on auto ship…yet. I was informed that I consented to it in the “terms and conditions”. I expressed to her that one ever reads those. I asked to be taken off auto ship. She said she couldn’t. I used the words unethical, out if integrity, etc. I said that I would be certain to order myself, if I loved the product and requested that she remove me from auto ship immediately. She said she needed to speak with her supervisor. She came back and said she would remove me from auto ship. I received an e-mail stating that his has been done. For Alore phone: 1-877-224-1174. Lorelia phone: 1-888-907-5860
Ina
Thanks Lorna, this actually worked, the alore number was correct and i could cancel
ANGELA
BEST INFO HERE IS THE NUMBERS NEEDED TO CANCEL.
LORELIA…. 1888-907-5860
ALORE….. 1877-224-1174
ALSO IF YOU LIKE PRODUCT CALL QUESTION PRICING AND THEY WILL KNOCK 60% OFF YOUR SHIPMENT.
ALSO YOU CAN HAVE IT SHIPPED EVERY 2 MONTH’S OR 3, OR 4
Lynne
If you have been a victim of this scam, call this number to cancel your order immediately:
1-888-907-5860
If you are fortunate enough to have used an American Express credit card, they will reimburse the expense for you – best card ever!!
Mastercard is not too helpful, they will give you the numbers to call yourself.
Cathy Bianchini
I am one of the very unsatisfied customers !!! I to had a rash that was very hard to get rid of and I also had the same problems with what they charged me!! They would not accept me returning the product, and offered no refund either!!!!! Stick to what you can buy in the stores and stay away from things like this online!! They have us hook, line, and sinker, because we all want to look younger and we all want to lose the weight, but not at his expense!!!!! Just because they sell it online does not mean it is good!!!!! You have to wonder why you cant get it anywhere else!!!!!
Marj
Definitely a scam!!!!!. I ordered the trial samples on Oct 28, and paid for the shipping charges for my trial sample thinking that was the total cost. I received the items on Nov 3rd . I should of clued in when both samples were shipped in the same box and I was charged for both shipping cost. There was no information or papers in the box…just the two products. On Nov 11 th this company charged my credit card $104.08 from mylorelia and 101.51 from tryalore. This was not authorized by me. When I spoke to Customer service they said because I checked the box to reading the rules and regulations, it enabled them to take the money from my credit card….there was no mention in the rules and regulations that there would be an additional $100.00 charge per item. So two trial samples costed me over $200.00. I didn’t even have a chance to use the product for 14 days. I called the company and because I didn’t contact them within 14 days (the first day starts the day you place the order and they use Canada Post to send the products) I am unable to return the products and receive a refund. I am very dissatisfied with the service I received…usually you have 30 days to return a product if you are not satisfied…not in this case!!! If someone is trying to market a product this is definitely not the way to do it …definitely not a risk free trial!
I only wish I would have read these comments prior to ordering.
vivian
Based on the company’s website free offer of Alore and Lorelia products, I signed up for tree trail.But have been charged for 94.28 2 weeks later. I have never ever notice such term for continuing program, called customer service, they said they don’t accept the returns, even it is not opened. If they are confident about their produce, why they try to cheat on people, and not receiving their own product??? I am out of this brand forever, and I will tell all my friends and anybody I know to be away from this product forever.
monique
Tried Alore and Lorelia face cream offer and had a bad skin reaction. The ordeal of trying to cancel future orders and having to send products back at my expense leaves me feeling very bitter and scammed. The rash and itchiness remains even with cortisone and antihistamine tablets. Next lesson is learn to grow old gracefully and use natural products because your skin is a life organism,
Penny Nielsen
A PS to my previous comment. I tried calling the tel. no. – it no longer existed, nor their website.
Penny Nielsen
I ordered both Alore & Lorelia as I saw an ad on Cooks.com website with ‘supposed’ testimonials. I too should have googled the product before ordering. This was the first time I got scammed. As soon as I realized it was a scam I called my bank which locked my visa card. I received both products on Oct. 29/2013 & will throw them out. Their return address was a P.O. Box in North York, Ontario, Canada
Pia
I have used both products for 2 months and like them although I don’t see any dramatic results. I have tried to get information through Customer Service at 1 877 224 1174 as to what the name of the company is, where it is, and what information they have about the scientific research of the products. All I have been told is that it is made in the U.S. None of my e-mails have been answered. I have spoken to Emma, Angie, Marcello, Adam, Jason and Demitri. All have been polite and tried to help. My charge per cream has been approx. $50.00 CAD. My greatest concern is their advertising: on Good Housekeeping they claim that Ellen DeGeneres uses it and they show 2 photos of a “testimonial” of Brenda with 14 days between takes. The photos are one and the same with “doctoring” of the results. You can see that every hair on her head is in the same place, definitely a scam testimonial. On another site 2 photos of Mary from Bowmanvile are shown – identical photos appear on a different site for Skin DN RejuvaGlow, only there she is Mary Brooks from Vancouver! Obviously a scam. If I don’t get a reply to my e-mails I will cancel future orders.
Rachel Williams
Hi Pia,
Thanks for all your sleuthing on this. I agree. Whether or not these products work is one thing, but their marketing is definitely scammy.
Rachel
WomensBlogTalk.com
Janet
My dealings with this company has been good. I am about to re-order this product as I find it works amazingly well! I cancelled my original order after receiving the product because I didn’t want automatic shippings to start until the products were about to run out. The customer service rep was very nice and suggested that the automatic renewals could begin after 3 months, 6 months or longer, whatever I wished. I contacted the via their email address and phone number…no problems whatsoever. My order was cancelled and a credit appeared on my credit card. I’m now ready to re-order. I’ve tried other wrinkle creams but nothing works as well as these two products. I’ve had AMAZING results…a happy Canadian customer.
Kris
I just received my creams today but all there was in the box was the creams! No paperwork! i looked on email and couldnt find any info! Does anyone have phone number for that company
Rachel Williams
Hi Kris,
I tried finding a phone number for you, but all the links I found that used to go to Alore now go to different companies. I’d call your credit card company and have them cancel the charges. That’s how lots of ladies have had to handle these fly by night free trial scams. Good luck, Kris, and if anyone else has info, please help out.
Rachel
WomensBlogTalk.com
Ronnie
Hello, not sure where you are from, but I found the following info for you:
Company Information
Address:
3000 boul des Laurentides
Suite 12 – 200
Laval (Montreal) QC H7K 3G5
Website:http://www.tryalore.com
Phone:877-224-1174
Email:
[email protected]
This is in Quebec…
Here’s the link where I got that info from:
http://www.scambook.com/company/view/105387/Alore-Skin-Care
Good luck!
Mae Mark
I ordered myalore cream but the box I received contained another product from mylorelia which I did not order(did not know then they’re one company).For the package, my credit card account showed 2 shipping charges, and another amount of $21.54 which I questioned. On the 14th day, I was charged for $99.66 and $102.40. I have complained to the credit card company as I really believe it is “pure” scam. Please, people, hear hear and stay away from this company.
Suzie
I had a similar incident with another product skincare of course which I rodered on line. I had to get it resolved by going through the bank or credit card company, The agent called the company while I was online with them and told the Company to cease on the card charges. It was the only way. I also ordered something else online recently and although it was a trial I was charged for the customs and duty. It was 60 bucks. Luckily I just returned it but they kept shipping it to me afterwards and charging me for the shipping. I got the charges reversed but its a huge pain and costly. It makes ordering online rather sketchy.
K. emrith
On Sept. 18/2013 my M/C was charged $100.00 too same like Joy Vaive, I spoke to customer service I got the same answer as Joy. I think I spoke with a Paula . She told me the same thing about the 14 days trial. I told her to speak with her supervisor, she did
and told me sorry can’t be done. I also told her that I am not working, I could have used that money for grocery, she said that was their policy. I am angry at them. I also told her that I am returning the products and to give me the address, she said that I cannot do so, that it will get lost,there is nowhere to return.
Joy Vaive
I had also responded to a free trial offer of Alore and Lorelia skin care products for which I only needed to pay a small amount for shipping. On September 12, 2013, I had only recently received the trial offer products and I was 48 hours into using them (which I stupidly thought was the beginning of my 14 day trial period), when my credit card was charged with two $100 CAD (approx) charges for the products. I managed to contact the company the same day they charged my credit card – on what they actually said was Day 14 – but it now appears that the 14 day trial is actually a 13 day trial (without the product), and they said it was too late to cancel as I should have contacted them BEFORE 14 days. Their customer service rep was extremely cold, uncaring and refused to transfer me to anyone more senior to her and would not give me any details regarding the company – e.g. manager, owner, complaints, etc. I am devastated about the money and to make matters worse, their product caused itchy, red bumps to form on my face. I really want to do something about this irresponsible and unethical company and their terrible product, but do not know where to turn.
Rachel Williams
Hi Joy,
I’m so sorry to hear what’s happened. I’m not sure what you can do. I’d at least try calling again, though I know those kinds of phone calls are very stressful to make. Please know that you are by no means alone. I get emails all the time from ladies just like yourself who thought they were starting a free trial only to find out they were actually beginning a nightmare of repeat credit card charges. Hang in there, Joy. This too shall pass.
Rachel
WomensBlogTalk.com
dasa
I did a survey on line in June and I had a free gift . I agreed to pay the shipping charges of $4.95. I did not agree to pay the charge of $93 (plus some cents)that has showed up on my credit card.I was charge twice July and August I contacted my credit card and authorized them to cancel the card as I do not trust this company. I did receive the free sample, but there was no contact address or phone number. I would like the $93 charge reversed on my card
dasa
this is a big sacm I did a survey on line in June and I had a free gift . I agreed to pay the shipping charges of $4.95. I did not agree to pay the charge of $93 (plus some cents)that has showed up on my credit card.I was charge twice July and August I contacted my credit card and authorized them to cancel the card as I do not trust this company. I did receive the free sample, but there was no contact address or phone number. I would like the $93 charge reversed on my card
Rachel Williams
Hi Dasa,
I’m sorry to hear about your difficulties, but as you can see from our reviews and the comments from our readers, you are not alone. I tried to find a phone number for you to call and request a refund, but all the links I could find to their website were broken. They may have scammed one too many people and gone out of business!
Rachel
WomensBlogTalk.com
San
Hi,
This is the first time I have ever posted anything but I so strongly feel that this company is nothing but a scam. An expensive lesson to learn. Save your money and don’t be fooled by there promises like I was
Charlotte
I also ordered this product, along with the Lorelia as they were being touted as companion cosmetics. The next day, a friend told me about her terrible experience with both so I got on both websites and read the “Terms” (at the bottom of their pages) and realized this “free trial” was merely a lure to get you hooked into purchasing these very expensive products by monthly subscription. I have called both companies and cancelled the Subscription for further orders and have received e-mail confirmation of the cancellations. Both Alore and Lorelia are dealt with by the same distribution company, so when you call one, you can deal with both products at the same time. Be aware that the 14-day trial period begins on the date of your order, not the date it is shipped to or received by you. If you mail the free trial back to them and they receive them after the14-day trial ends, you will be charged about $39 for the trial jar/bottle. However, if they receive them within 30 days after the order date, that charge will be reversed. When returning their products, send it to the sender’s address written on the package, not to the address given on their website! Some advice for on-line ordering:
1. Always read the Terms and Conditions (usually at the bottom of their web page)…there is always a “hook” when ordering so-called “free trials”.
2. Print out everything you send to them or receive from them (or at a minimum, save it in a file on your computer).
3. When you call for customer service, write down the date and time of the call, the name of the person you speak with. Also, write down what questions you want answered and write down what replies you are given.
4. Make sure you get clear return instructions and an RMA number which must be written on the return package. They will not accept returns without this number.
I must say I was quite pleased with the service I received from their support staff on the telephone; they were courteous and helpful.
Good luck all of you and hope you can get your issues resolved!
Joanne
Glad there are other people out there who shared the same scam experience with me. Wish I googled the product before signing up for the “Free” trial.
kk
I decided to order the “free trial” and actually intended to use the product. A family emergency called me out of town and I did not even see the package before the 14-day cancellation came to an end. I called the toll free number and explained the situation; offering to call my mailbox station and have them “return to sender”. As it turns out, they do not accept unopened returns! I went immediately to a local branch of my hometown bank and explained what happened. They immediately cancelled my debit card and put my account on alert for this scam. My account can no longer be accessed by that company.
Joan Wilkinson
Alore is a scam. They offer a Free Trial. But actually they charge your account $94.28.
BTW, this is a mediocre product. BEWARE.
Joni Minica
When you have been scammed or frauded, get ahold of your state attorney general, they will help you get your money back. No one wants them on there back. Good luck.
Siri
Thanks for the comments
Maria
I agree fully. They are a big fraud! There riskfree trial is very costlly.
Sharlene Mackie Ferizi
I wanted to try the free trial of Alore and the other product together but since I am from Canada it would not let me. Please advise how I can access this free trial and see how it works, thank you, Sharlene Mackie Ferizi
deborar scarangella
dont do it !!!!!!!!!!!!! regular nite cream works better and besides its a scam …..they say its a trial for 2.97 when in fact its 98.00 that is charged to your credit card after 14 days so ladies dont bother or they will take your money …PAY ATTENTION. and when you do call the customer relations person,they are nasty and yell at you like your at fault ….
Kerry
It is a scam I was just on that site, but they do have other ones with different product names, but funny enough the mom is the same person but she has different names and lives in different place. Her name is Mary from Bowmanville or Emily from Ottawa
lisa
This company should be closed down, THEY ARE A RIP OFF! You think you are trying the product risk free for 14 days but I hadn’t received the product yet and they already charged my account $98! I called to complain and they didn’t care in the least PLUS the product doesn’t work!!!!!!!!!!!!! IT SUCKS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Jocelyn
I am avictim of this scam. i can’t find their website to give my feedback. I tried to go back to the site where I purchased the product. The link does not work. I contacted my bank they called the merchant. The company has no return policy. They did not want to refund my money on the pretext that I did not give my feedback within 14 days. There’s no place to give your feedback and they automatically charge your credit card.